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ClickLearn Reviews & Product Details

ClickLearn is the market leading solution for creating easy user instructions, e-learning and process videos for business software. ClickLearn will automate writing your business-critical walk-throughs, saving you 80% of the time you now spend creating them manually in Dynamics 365 F&O/CE/BC, Salesforce, Oracle, IFS, Acumatica, SAP and most of your other business systems. The ClickLearn solution produces your walk-throughs in eight different formats from a single source, including written documentation, hands-on-labs, videos with automated effects and voice over. On top of that ClickLearn has a User Experience Panel that guides the users within the live system. Simply record your work process in your business systems. With one click, ClickLearn produces your walk-throughs in all formats and in more than 45 languages and 135 dialects. It creates a complete e-learning portal with full tracking and scoring and upgrades your work instructions as you upgrade your business system with no manual effort on your part. Learn more and get a free trial or sign up for an informative webinar at: https://clicklearn.com/

Seller

ClickLearn

Discussions

ClickLearn Community

Overview by

Lucia V

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

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Top-Rated Alternatives

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ClickLearn Media

ClickLearn Demo - Automatically create training material and documentation

Click through your business-critical processes and ClickLearn transforms this information to simultaneously produce full training and documentation in 7 different formats such as Show-me, Try-me, Test-me videos, documentation in Word and PDF, Powerpoint for classroom training, and an in-app virtu...

ClickLearn Demo - Auto upgrade your content

When there's an update to your business system, ClickLearn automatically updates all your content for you - there's no need to retake all your screenshots or steps.

ClickLearn Demo - Multilanguage - auto-translate your content

ClickLearn's multilanguage feature automates the translation process, letting organizations create multilanguage work instructions, videos, and interactive training with a single click. This feature supports over 45 different languages.

ClickLearn Reviews (40)

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Tony R.

Business Systems Trainer

Enterprise (> 1000 emp.)

11/12/2024

"Excellent and easy to use"

5/5

What do you like best about ClickLearn?

I like the way ClickLearn can walk a learner through the process, both with "Show Me" and the assist tool. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Inability to fully edit recorded images with tools like Photoshop. Review collected by and hosted on G2.com.

Nico M.

IT Technician

Mid-Market (51-1000 emp.)

5/24/2024

"Extremely useful and powerful software"

5/5

What do you like best about ClickLearn?

ClickLearn has all the tools you need to create world class documentation. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Advanced training required for some aspects. Review collected by and hosted on G2.com.

Penny E.

Mid-Market (51-1000 emp.)

12/7/2023

"ClickLearn - Building lasting learning content to support system change"

5/5

What do you like best about ClickLearn?

ClickLearn is an easy tool to use, it saves hours of time when creating training material. Learning content is provided in multiple formats automatically, this includes Word, PDF and a variety of video types.

Support team are very responsive and our Customer Success Manager is very supportive and available. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

The only thing I would say here is that it would be great if there were more support videos available as we prefer to self-service where possible Review collected by and hosted on G2.com.

Claire F.

Enterprise (> 1000 emp.)

3/14/2024

"ClickLearn is the Software to have for all businesses!"

5/5

What do you like best about ClickLearn?

The fact that you only need to record your processes once, and it creates all the different learning formats from that saved recording.

Being able to store all your created recordings in "Projects", and display these to the user in a format they will understand.

The one-to-one personal on hand support and advise whenever it is needed.

Implementation and set up is very easy. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

If you copy a recording from one project to another and then amend the recording, it doesn't amend the copy. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

8/2/2024

"Using ClickLearn to create work instructions is amazing"

5/5

What do you like best about ClickLearn?

Is user friendly and the work instructions are great Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

The voice cuttng off when reading the ClickLearn Work instrcution in ClickLearn Classic Review collected by and hosted on G2.com.

Erwin S.

Dynmaics 365 Consultant

Enterprise (> 1000 emp.)

6/18/2024

"Clicklearn support"

4/5

What do you like best about ClickLearn?

The inlapp help and the flexible creating of help Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

sometime there is a wating time to get support Review collected by and hosted on G2.com.

Jonathan S.

Small-Business (50 or fewer emp.)

7/7/2023

"Outstanding Every Time!"

5/5

What do you like best about ClickLearn?

The ease with which I can document and surface user guides to clients and the variety of ways they can access the information. So much easier than any competitors on the market, faster and with better output and greater ease of use. I love all the new features that just seem to keep coming along too! Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Dislike? I really do not think there is a single thing that I dislike about the tool. I would certainly never look to replace it. There are no improvements I would currently like to see that are not already on the roadmap. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

It solves all the potential problems of createing consistent and coherant user adoption material. It even allows for ease of updating that materialas things inevitably change. The studio is easy to navigate, lots of features that save time and effort. It is great how the portals are so much more effective now with all the additional structure and information they display. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

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Thank you for the glowing review, Jonathan! It's wonderful to hear that you are so satisfied with ClickLearn and that the tool has been serving you well and has been a time-saver when creating consistent user adoption materials for your clients. Thanks again :)

Kevin L.

Business System Analyst

Mid-Market (51-1000 emp.)

11/3/2021

"Review of ClickLearn Application"

4/5

What do you like best about ClickLearn?

ClickLearn makes it quick and easy to create work instructions for IFS and web apps. A company can easily maintain consistency between all the documents created and update them efficiently. The ClickLearn Community and support system are very responsive as well. They will go out of their way to help you out with any needs you have. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

I wish that the templates for creating work instructions were more flexible in terms of stylization. An implementation guide and best practices document would be helpful so we could have a smoother implementation. Review collected by and hosted on G2.com.

What problems is ClickLearn solving and how is that benefiting you?

We have/had process documentation spread for each of our product groups spread out all over our network. The documentation is old and difficult to find. ClickLearn is forcing us to review all of this, modernize it, and consolidate it into a central repository. Our process documentation will now be much easier to find and will also serve as a training hub for our teams. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

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Thank you for taking the time to write this review. We’re happy to hear that using ClickLearn has made creating instructions quicker and easier and with greater consistency. We also appreciate your input for improvements – it’s valuable for us to know where we can invest in improvements. Thanks again.

Kaleb R.

Enterprise (> 1000 emp.)

3/5/2023

"ClickLearn has done an amazing job of centralizing buisiness process at my company."

5/5

What do you like best about ClickLearn?

I have enjoyed watching Click Learn software updates expedite business process recordings on multiple platforms. I started using Click Learn in May 2022, and I have noticed a quicker response time for the "green box" when jumping from one software platform to another. I have also dived into ClickLearn's automated-regression testing with terrific initial results. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

One thing that seems to happen often is when I am demoing ClickLearn, and there has been an "update," it takes a while for an internet extension (Google or Chrome) to be released that correctly lines up the "green box." Typically, the green box for browser extensions seems to start working better a few days after the new software platform update. This delay can give first time authors being introduced to Click Learn a bad "first" end user experience. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

edit

Thank you, Kaleb, for taking the time and writing this glowing review :-) It’s so great to hear about your positive experience with ClickLearn, both in relation to creating recordings on multiple platforms as well as having success with the automated-regression testing feature! And thank you for pointing out where we could improve - I’m happy to inform you that a fix for the issue you’ve described is already in our backlog. For the time being, as a workaround, we advise our users to record via Edge for a better experience. Thanks again!

Richard G.

Enterprise (> 1000 emp.)

2/15/2023

"ClickLearn has significantly improved our software training offer"

5/5

What do you like best about ClickLearn?

After recording the initial clicks, the editing options allow for personalisation. Having the ability to include instruction elements, screenshots and snips allows me to add plenty of detail to the training and humanises the courses. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

The automatic wording for clicks is not always structured in the best way so it does sound quite 'techy' at first. It is easy enough to edit these, but for a course with lot's of steps it takes a long time to edit them all.

E.G Click on the Button Save should be Click on the Save Button. It just reads better and sounds better with the digital voice.

Publishing templates are tricky to set up. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

edit

Thank you, Richard, for the positive review :-) We’re so pleased to hear ClickLearn serves your organization well and helps you create comprehensive training in multiple languages. And thank you for mentioning the areas where we can make the product better - it’s very valuable for us to know where we can invest in improvements. Thanks again.