# Seismic Knowledge Reviews **Vendor:** Seismic **Category:** [Q&A Platforms ](https://www.g2.com/categories/q-a-platforms) **Average Rating:** 4.3/5.0 **Total Reviews:** 105 ## About Seismic Knowledge Smarter, faster answers Deliver crowdsourced and verified knowledge in bite-size, wherever your teams work (Email, Slack, CRM, Chrome, and more). Accelerate deals and provide outstanding customer experiences with access to relevant information on-the-fly. Chrome Extension - Provide revenue teams with 24/7 access to accurate answers, lessons, docs and more Slack bot - Detect common questions asked and provide automated AI-recommended answers Single source of truth Break down knowledge silos by unifying search across disparate tools like Seismic, Lessonly, Google Drive, Slack, Confluence, and Dropbox to make answers easily accessible. Uncover knowledge gaps Tap into the collective and identify unique insights to uncover enablement opportunities and fill knowledge gaps instantly. ## Seismic Knowledge Pros & Cons **What users like:** - Users appreciate the **reliable creation of knowledge articles** , enhancing their information management experience with Seismic Knowledge. (1 reviews) - Users appreciate the **effective creation of knowledge articles** in Seismic Knowledge, enhancing their information management processes. (1 reviews) **What users dislike:** - Users are frustrated by Seismic Knowledge's **lack of effective search functionality** and absence of API for integration. (1 reviews) - Users experience significant **chat functionality issues** due to poor search capabilities and lack of API integration. (1 reviews) - Users struggle with **difficult settings** in Seismic, especially due to poor search functionality and lack of integration options. (1 reviews) - Users struggle with Seismic's **inadequate features** , notably its poor search functionality and lack of API integration. (1 reviews) - Users struggle with the **inefficient search functionality** in Seismic Knowledge, making it difficult to locate guides and content. (1 reviews) - Integration Issues (1 reviews) - Learning Curve (1 reviews) - Limited Capabilities (1 reviews) - Limited Integrations (1 reviews) - Linking Issues (1 reviews) ## Seismic Knowledge Reviews ### 1. Centralized Knowledge Hub with Robust Search **Rating:** 4.5/5.0 stars **Reviewed by:** Shailesh S. | Principal Analyst - Global Sales Operations , Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2026 **What do you like best about Seismic Knowledge?** I like how Seismic Knowledge acts as a go-to place for the team for any query and gaining knowledge. It's great to keep all the knowledge base in one place so everyone can refer to it. Previously, we had to bother the SMEs for any queries, but now, we can directly use Seismic Knowledge without any dependencies. The team can find answers on their own without waiting for SMEs, which is really helpful when they are busy. The search feature is also powerful, making it easier to find the necessary information. **What do you dislike about Seismic Knowledge?** Some users have reported that the navigation could feel confusing for new users. If proper guidance and trainings are provided to the new users, then this could be overcome. **What problems is Seismic Knowledge solving and how is that benefiting you?** I use Seismic Knowledge to centralize the knowledge base, reducing dependency on SMEs. It empowers the team to find answers independently with its powerful search feature. ### 2. A Single Source of Truth That Just Works **Rating:** 4.0/5.0 stars **Reviewed by:** Allison M. | Dealer Relations, Account Manager , Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Seismic Knowledge?** One single source of truth for all things content. No more looking between multiple systems for that 1 pager- you know the most up to date version is in Seismic. **What do you dislike about Seismic Knowledge?** I think the rollout and maintaining is hard but that is more of an internal challenge. There needs to be someone who is managing and updating permissions/ retiring old content to ensure the effectiveness of the platform and that isn't always done. But again, that is more of a reflection of the product roll out, not the platform itself. **What problems is Seismic Knowledge solving and how is that benefiting you?** Wasting time looking for content/information. Gives me more time to sell. ### 3. It's impossible to find guides and it can't integrate with other systems **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Seismic Knowledge?** Creating knowledge articles works as expected. **What do you dislike about Seismic Knowledge?** Once a guide has been created in Seismic, it's impossible to find again. Their search functionality can't search across nested folders, so when we try to do a broad search across all knowledge, nothing appears if it is within a folder. Our Support reps have given up on trying to search in the UI as a result. This would be manageable if there were a way to integrate with a more intuitive system. We have an generative AI tool we've started using for support agent assistance that would be able to summarize and link to articles based on the content of a support ticket. However, this won't work with Seismic Knowledge because it has no API and thus no way to integrate with any other system, even though our AI vendor would be willing to build the integration. I'm shocked that a knowledge product can even exist without an API that can be used to integrate with other systems. **What problems is Seismic Knowledge solving and how is that benefiting you?** Our goal was to use Seismic as an internal knowledge base for our support reps to reference in order to answer customer questions in support tickets. This would include product knowledge and troubleshooting workflows. However, it's not helpful at all because it's not actually searchable, and it can't integrate with any other systems. ### 4. Great place to store your company knowledge and enable your reps **Rating:** 4.0/5.0 stars **Reviewed by:** Dylan S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Seismic Knowledge?** Everything is a single repository and allows you to direct new reps to a place to learn. When I first started at Replicant, I used Seismic to get up to speed on product info, sales practices, and company knowledge, kind of like Notion. **What do you dislike about Seismic Knowledge?** Nothing really. Seems to get the job done with little hassle. **What problems is Seismic Knowledge solving and how is that benefiting you?** Allowing me to answer product questions with info that is universal across the company, not just my own resources. ### 5. Seismic; Everything everywhere all when you need it **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2023 **What do you like best about Seismic Knowledge?** I can access all of our corporate information ins centeralized location. If I need a white paper, or power point on the fly, I just login and sesrch for it. I usually just use keywords and filters, but you and view categories as well. **What do you dislike about Seismic Knowledge?** I dislike the tile pictures. They are generic and have nothong to do woth the folder subjects. **What problems is Seismic Knowledge solving and how is that benefiting you?** I don't have to bug a co-worker. Most things are located here if you check first. ### 6. Intuitive, flexible tool for contracts **Rating:** 4.0/5.0 stars **Reviewed by:** Bert D. | Customer Success Executive, Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Seismic Knowledge?** Seismic pulls together all of the technical language and marketing collateral, and is tailored for a polished proposal fit for our discerning clientele. **What do you dislike about Seismic Knowledge?** Can be overwhelming at times with all of the options. **What problems is Seismic Knowledge solving and how is that benefiting you?** Streamlined document production ### 7. Seismic Rocks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Seismic Knowledge?** It is the easiest way to find things pertaining to work. **What do you dislike about Seismic Knowledge?** It is not the most aesthetically appealing service. **What problems is Seismic Knowledge solving and how is that benefiting you?** Whenever I have questions regarding out products, the first place I go is Seismic. They store so much info for us. ### 8. Dynamic Learning Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Seismic Knowledge?** I love how many options there are when creating content on Lessonly. Whether we need to create quizzes or a slick presentation of material, Lessonly always delivers. **What do you dislike about Seismic Knowledge?** There isn't much that I dislike about Lessonly. We're able to track employee engagement, and present information in a dynamic way. Examples: linking videos and images, the "flip" feature, quizzes, etc. **What problems is Seismic Knowledge solving and how is that benefiting you?** Our policies change a lot as our company grows, and Lessonly Knowledge gives us the opportunity to not only disburse information widely but check for retention as well. ### 9. Not your average beaver **Rating:** 5.0/5.0 stars **Reviewed by:** Michael J. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2021 **What do you like best about Seismic Knowledge?** Obie is straightforward to use and he learns over time. He is even integrated onto other platforms. Our team uses him mostly on Slack, where he can be added to any channel. Some simple commands bring him up and the results are made visible just to you. Then you can share them if you want. As silly as it may be, the little animal character for "him" is kind of adorable. **What do you dislike about Seismic Knowledge?** There are no real dislikes other than maybe some improvements that can be made to how the results appear from the standpoint of visual design. **Recommendations to others considering Seismic Knowledge:** Take a careful look at where you want to be using Obie and see if he is supported on that platform. **What problems is Seismic Knowledge solving and how is that benefiting you?** We have a constantly evolving knowledge base. Obie adapts and gives us accurate, up-to-date information for our teams to take. ### 10. Critical Tool for Onboarding New Agents **Rating:** 4.0/5.0 stars **Reviewed by:** Shea M. | Director of Camper Support, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Seismic Knowledge?** We enjoy how user friendly this tool is, especially with new Agents to learn our business to become experienced agents to service our Campers **What do you dislike about Seismic Knowledge?** There is nothing in particular that we dislike **What problems is Seismic Knowledge solving and how is that benefiting you?** The main problem that we have solved using Lessonly is training and onboarding new agents to allow our managers to really focus on higher-value work to help them succeed. ### 11. A really helpful tool, with a great team behind it, constantly striving to improve **Rating:** 3.5/5.0 stars **Reviewed by:** Sean F. | Lead UI/UX Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2021 **What do you like best about Seismic Knowledge?** It's incredibly easy to use and has helped us, as a business, to gather and share company knowledge with our teams. **What do you dislike about Seismic Knowledge?** It currently lacks a few features, but it's a product that's developing all the time (and looking to learn from its users) **What problems is Seismic Knowledge solving and how is that benefiting you?** We've had the problem of individuals within our various teams being 'siloes' of knowledge. Trying to share this wisdom with the rest of the business has been a real challenge, but now we're managing to get this out to everyone. ### 12. Creating a Single Source of Truth with Obie **Rating:** 5.0/5.0 stars **Reviewed by:** Luke S. | Product Support Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2021 **What do you like best about Seismic Knowledge?** Obie has allowed our team to upload close to 5000 FAQs that are available to all of our specialists within 5-7 seconds anytime they ask Obie a question. Utilizing Obie as a single source of truth has cut down on the time it takes for specialists to search for and get accurate answers to customer questions and is helping to create an unrivaled customer experience. As a supervisor/trainer Obie has become a resource for us to onboard individuals quicker and decrease overall ramp time. **What do you dislike about Seismic Knowledge?** There is not currently anything I dislike about Obie as a user and admin but am looking forward to the team at Obie continuing to make improvements to the searchability of FAQs on the back end and more in-depth reporting to see trends in questions asked. **Recommendations to others considering Seismic Knowledge:** The biggest benefit to us was understanding what the Opportunity Cost of implementing Obie was and where our team was spending their time. Instead of spending time looking for the resource, we want that time spent getting the answer from Obie. **What problems is Seismic Knowledge solving and how is that benefiting you?** As a growing team, we have a need to consolidate our resources and keep them in one searchable place for the entire team. Obie has allowed us to take what is normally in multiple resources and would force our specialists to have numerous tabs open to now access information via Obie through slack or as a chrome extension. Obie has also helped by stepping into some of our open slack channels for troubleshooting and providing answers that specialists would normally have to wait longer for. ### 13. Good software that can be even be even better **Rating:** 4.0/5.0 stars **Reviewed by:** Jensen P. | PPP Loan Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2021 **What do you like best about Seismic Knowledge?** It is intuitive in that I can input it as I would ask it and it understands (mostly). It also offers different options in case one of the several articles does not work. I also like that it can integrate into our company's messaging software, Slack. I like having as few applications open as possible when I am working as to not get too overwhelmed and stressed. **What do you dislike about Seismic Knowledge?** Once Obie is done searching it is hard to search for additional information to learn further beyond the snippet it gives. I like the quick answers, but it is difficult to get in depth answers sometimes. It would also be very nice to be able to use simpler phrases to get the same results. **Recommendations to others considering Seismic Knowledge:** Find that middle ground between "too descriptive" and "too vague". I would also suggest that you find the key words that would best fit what you are really trying to find the answer about because Obie can be helpful in that it gives a wide variety of answers, but that can be a catch 22. **What problems is Seismic Knowledge solving and how is that benefiting you?** I am able to not pester my team leads as much with simpler questions. The benefit is that I can avoid wasting their and my time on "sillier" inquiries. I can focus on my work. It allows me to ask a question before I present it to my team, in the case that it is a "dumb question", I feel less embarrassed. ### 14. Genius Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Christina S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2020 **What do you like best about Seismic Knowledge?** I love that I can open Obie up in the extension while I work. If I receive an email asking for a document password or need to pull up a presentation I can simply click on the Obie extension, do my search and be instantly connected to what I am looking for. No need for excess clicking! **What do you dislike about Seismic Knowledge?** Obie is very helpful and it's difficult to even think about something I dislike! However, the only downside (sometimes) is when I do a search in the extension but put in an incorrect keyword. I want to edit my search but clicking back into the search bar completely deletes my search and I have type up everything again. **Recommendations to others considering Seismic Knowledge:** If you want to save time, this is for you! **What problems is Seismic Knowledge solving and how is that benefiting you?** The biggest problem that has been solved for me is finding documents in a timely manner. I have realized just how much time we can spend looking for documents or even just clicking through so many apps and folders to get to your destination. But with Obie, I just have to do my search and I'm immediately linked to what I'm looking for! No more searching. ### 15. Obie has helped me a lot with the basic necessities or reminders to get through my day. **Rating:** 5.0/5.0 stars **Reviewed by:** Mariah S. | SBLA, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2021 **What do you like best about Seismic Knowledge?** The quick and efficient responses I get. **What do you dislike about Seismic Knowledge?** Sometimes when I am looking for a quick answer, I have to sit and think about how to word my question so that it's not too complex and so that I can get the correct answer. **Recommendations to others considering Seismic Knowledge:** Keep it simple, get good answers. **What problems is Seismic Knowledge solving and how is that benefiting you?** In the beginning of starting work I utilized Obie when I thought I knew the answer, but was unsure, and I was able to provide myself with the correct answer. Now, even though I am still a beginner, I quickly use Obie for refreshers on topics that I may or may not see everyday. ### 16. Obie's the perfect AI help **Rating:** 4.5/5.0 stars **Reviewed by:** Karenine D. | Small Business Loan Agen, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2021 **What do you like best about Seismic Knowledge?** Obie provides answers to information previously learned. It's a good source of refresher info. **What do you dislike about Seismic Knowledge?** Some answers are not as helpful, but still informative. **Recommendations to others considering Seismic Knowledge:** Make your question short and specific **What problems is Seismic Knowledge solving and how is that benefiting you?** Obie helped me complete applications since it's answered my questions when no one could help me when I needed help. ### 17. allows us to improve the way we serve our customers in a practical way **Rating:** 3.5/5.0 stars **Reviewed by:** Samantha C. | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Seismic Knowledge?** Its ease of use is something that stands out at all times, in fact, the ease with which you can create content, perform analysis and monitor the results is something quite impressive, these tasks have been helping us to improve a lot of tasks and processes within our company in a fairly simple way, their customer service is quite fast when responding to any questions or requests that may arise during the use of this application on our part, the fact that allows me automating and digitizing a large number of documents and processes in a fairly simple way also turns out to be very practical for us. **What do you dislike about Seismic Knowledge?** To be honest I have no complaints about the use of this application, everything has seemed quite efficient and practical about its use, which for me turned out to be quite a surprise since I did not expect this type of efficiency about this application for bad experiences with similar applications. **What problems is Seismic Knowledge solving and how is that benefiting you?** It has been helping us a lot to improve the way we carry out our customer service process, allowing us to optimize and streamline a large number of tasks and processes in a fairly simple and easy way, which allows us to improve the way we serve to our clients in a fairly simple and practical way, so I personally recommend this application to all people who want to make improvements within their company in a fairly simple way, I assure you that you will not regret it. ### 18. After trying many different products, Obie delivered in an all-in-one easy to navigate system. **Rating:** 4.5/5.0 stars **Reviewed by:** Anai F. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Seismic Knowledge?** The ease of use. We connected it to #slack. They even imported all our current knowledge base items to make it even easier for us. **What do you dislike about Seismic Knowledge?** Honestly, I have yet to find something I dislike. I tend to be frugal and even the price point is right for the product. **Recommendations to others considering Seismic Knowledge:** Use the free trail. You'll end up subscribing. It is the best AI knowledge base tool out there! **What problems is Seismic Knowledge solving and how is that benefiting you?** I had my handbooks in google docs, a 3rd party knowledge base and another source for on boarding none of which were searchable through #slack. This put everything into one place and makes it easy for my team to have access to the information. It has freed up time I spent answering redundant questions. ### 19. LOVE LOVE LOVE OBIE **Rating:** 5.0/5.0 stars **Reviewed by:** Katelyn T. | Customer Experience Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2021 **What do you like best about Seismic Knowledge?** I like the instant responses that I am able to get when I ask a question, as well as there is supporting information for the answer **What do you dislike about Seismic Knowledge?** Nothing really, I'm not very fond of us having to ask detailed and specific questions for the correct answer, but it's nothing that shouldn't be expected of us **What problems is Seismic Knowledge solving and how is that benefiting you?** A lot of PPP questions and document requirement questions. The benefit is being able to have multiple answers for one question ### 20. A newbie's best friend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2021 **What do you like best about Seismic Knowledge?** I like that I am able to have access to information that I need for work with a few keyboard strokes! I just type in the keywords and (not even full sentences) the information I need comes up! User-friendly search especially for a newbie like me who has a ton of information that I need to learn. Very useful for someone who also isn't great with organizing information. **What do you dislike about Seismic Knowledge?** I personally would prefer that the search results will pop out as an overlay rather than showing on the same screen where I searched. The overlay tells me that this information is the result of a current search rather than just looking at the window where older searches will show up too. **Recommendations to others considering Seismic Knowledge:** If you are looking to help your CS people have access to the knowledge base without worrying teaching them how to use the app or what to search, use Obie. **What problems is Seismic Knowledge solving and how is that benefiting you?** It has a more dynamic way of searching keywords on documents rather than just using the search function of say, Google Drive - where the sequence of the keywords matter, making it hard to search. As a newbie, this is extremely helpful because I am still new to my job, I am not used to the keywords yet. But with Obie, I don't have to worry about that. ### 21. I checked out every team wiki / resource discovery solution out... **Rating:** 5.0/5.0 stars **Reviewed by:** Nick F. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Seismic Knowledge?** - Slack integration + Chrome - Obie Discovery and AI recommendation engine - Knowledge integration sources are encompassing of most resources our company stores. - The ability to quickly add FAQ from Slack **What do you dislike about Seismic Knowledge?** - not much, everything Obie currently lacks (like Monday.com and Loom integrations) I'm willing to wait out because of the company stage. They should get there eventually. **What problems is Seismic Knowledge solving and how is that benefiting you?** 1st Level: How do I quickly find a resource quickly that I KNOW I need (FAQ and wiki) 2nd Level: How can I find answers based on problems I'm experiencing (Obie discover) 3rd Level: How do I find the best possible resource answer to the problem I'm experiencing (up voting or downvoting resources after Obie recommends) ### 22. user friendly and very informational **Rating:** 4.0/5.0 stars **Reviewed by:** Chris R. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2020 **What do you like best about Seismic Knowledge?** Obie is very resourceful and has the ability to pull a lot of information without bugging a bunch of people and waiting for a response. I love the fact that I can go to Obie and ask a questions without having to bug my manager for an answer. It gives me the ability to be independent and search for my own answers to do my job without taking time away from anyone else. I like that you can like and dislike answers to make sure Obie knows the responses it is givng is relevant to the question being asked. **What do you dislike about Seismic Knowledge?** forming the questions is sometimes difficult for me to do to get the right answers. I usually have a hard to articulating the exact questions I need to ask to get a specific answer to my question. Sometimes it provides multiple answers that don't even relate to one another Sometimes the answers can be very general as well so if your questions are not very specific then you won't always get the exact answer you are looking for from Obie. **Recommendations to others considering Seismic Knowledge:** be specific with the question you are asking. Try different variations of the question as well **What problems is Seismic Knowledge solving and how is that benefiting you?** I use it to find out information regarding tax documents for my specific role. I have been able to find answers to common questions many agents are asking without having to wait for a response from a supervisor or another loan agent. It gives me the opportunity to be my own CEO and make sure I can do my job effectively while allowing others to use their time efficiently as well. ### 23. One Source of Truth **Rating:** 4.5/5.0 stars **Reviewed by:** Adam M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2020 **What do you like best about Seismic Knowledge?** Obie has made managing constant changes easier than ever. With a constantly changing environment, Obie has helped tremendously in keeping our sales reps up to speed with the right and correct information. This has allowed them to query customer questions and receive the answers they need in-the-moment. This has allowed us to mitigate significant risk. **What do you dislike about Seismic Knowledge?** It can be difficult when responding to requests when they only use keywords as there is no name attached to the request or question. Also, it can be difficult to refine questions and understand accuracy since there is no easy way to tell which results are being returned for each question. Organization of FAQs is also a challenge but I know they are currently working on that. **Recommendations to others considering Seismic Knowledge:** Obie is not the most feature rich software compared to competitors but it is one of the best at allowing users to interact with knowledge seamlessly through slack. Also, its simplicity is what allowed us to roll out this tool in a matter of days not months and that is critical for our business. **What problems is Seismic Knowledge solving and how is that benefiting you?** We had an immediate need to quickly scale up a knowledge management solution in only a few days. The key was being able to manage and review information that was being used and shared as there were legal implications if incorrect information was shared with customers. We adopted Obie to be that one source of truth that our sales reps and customer experience agents could rely on when speaking with customers. Within the first 2 months of the system being in place, we fielded over 14,000 questions that would have gone to a team lead or a product expert. This has saved our leaders an immense amount of time. ### 24. Obie is quick and detailed! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2021 **What do you like best about Seismic Knowledge?** I love how quick it is to access obie, and how instant the response is. I also like the variety of answers that Obie will supply in case the first one does not answer your question. **What do you dislike about Seismic Knowledge?** Obie is not perfect and doesn't know some answers, but that will come with time. **What problems is Seismic Knowledge solving and how is that benefiting you?** I normally go to Obie for quick questions which slip my mind, or for step to step instructions on what to do for certain issues. I find that Obie is very helpful in that regard. ### 25. Excellent Learning Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Anna Marie E. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Seismic Knowledge?** Most helpful part about Obie is that it is always learning. Allowing users to provide feedback and pose the questions in other channels is beneficial. Utilizing Obie decreases redundancy in the same questions being asked. **What do you dislike about Seismic Knowledge?** With Obie continuously learning, it may not be adapting quickly enough to those who are not using it. What I mean is, that there are questions asked in channels that Obie definitely has the answer to, but he doesn't auto pop-up or redirect the the user know the users question is answered in Obie. **What problems is Seismic Knowledge solving and how is that benefiting you?** Obie has helped substantially. One suggestion I have would be for developers to tie what is entered in the Slack search bar with what is contained in Obie to yield more articles. The largest benefit of Obie for me is that I can leave articles open/ pinned tab so I could continually use it to cross reference and validate information. ### 26. In a fast-paced industry where things are constantly changing, Obie makes staying up to date easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan "Bear" J. | Licensed Medicare Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2020 **What do you like best about Seismic Knowledge?** Obie's intuitive interface keeps things simple while still being able to deliver an incredibly powerful set of resources. All you have to do is type in a regular question or a couple of key words and Obie will search your resources for you. Plus, the more you use it, the smarter it gets! **What do you dislike about Seismic Knowledge?** There's very little to be critical of. There is a natural growing period as you build your resource library, but as more and more team members contribute and as you extend your library of information, Obie gets smarter and more precise. **Recommendations to others considering Seismic Knowledge:** Give it a try! They have a trial that you can make use of to see if it will work for your setup. But, real value is found by just diving right in and building Obie's knowledge base. **What problems is Seismic Knowledge solving and how is that benefiting you?** Business lending is an industry that is constantly changing. Obie makes it easy to keep our workforce up to date on the most current information available. It makes pivots in the industry much easier to navigate without losing the time to retrain everyone over again. ### 27. Excellent resource for CS and positions subject to changing rules & regs **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel O. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2020 **What do you like best about Seismic Knowledge?** Obie is a rapid-response resource for getting questions answered. Waiting on a human response is a gamble but Obie gets back to you with multiple suggestions in seconds. There's almost limitless capacity for answering common or uncommon questions. Also, the Obie support team has AMAZING people working for them! **What do you dislike about Seismic Knowledge?** Obie doesn't always understand the question perfectly because its hard to know how to phrase to match the answer you're seeking. Some answers will have overlap with other topics that aren't totally on point, so to Obie's credit there are many answers given, but you might have to try multiple ways to get where you're going. **Recommendations to others considering Seismic Knowledge:** If you're working with any other Knowledge Base or trying to set up a central point of information, circle over to Obie and check it out. Your team will thank you in the long run. **What problems is Seismic Knowledge solving and how is that benefiting you?** Faster turnaround time on problem files. I can figure out what needs to happen on a certain account with a unique situation without waiting on a human to get back to me. ### 28. Improving ongoing documentation and reducing "shoulder tapping" across our entire organization **Rating:** 4.0/5.0 stars **Reviewed by:** Luke T. | Technology Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2020 **What do you like best about Seismic Knowledge?** The best thing about Obie is the Slack integration. If one of my team members asks me a question, I can instantly enter that into the Obie knowledge base and then that Q&A will be there for future team members that might have the same question. **What do you dislike about Seismic Knowledge?** The education and team adoption rate is still something that I find to be more challenging internally. I am, by nature, a much more tech-savy person when it comes to new systems. But I do think that if we can continue to communicate to our employees how useful of a tool this can be, our efficiency will only grow. I've also found that it would be nice to have a "Clear all" button inside of Slack that removes my latest Obie results from the thread so that it's not clogging up whatever channel or direct message I'm viewing. I've found out that I've naturally started "deleting" the Obie results after I get the information that I need to keep those channels clear. **What problems is Seismic Knowledge solving and how is that benefiting you?** Paper trails of always updating (and verifying documentation) is something that I think has the potential to be very impactful over time. ### 29. When I first started my new job, I was a little lost, however, I liked the idea that we had Obie **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2021 **What do you like best about Seismic Knowledge?** I like it how it not only have one answer but different options. **What do you dislike about Seismic Knowledge?** I wish it was updated with other answers that are more technical **What problems is Seismic Knowledge solving and how is that benefiting you?** For instance, it helped me solve what types of documentation were needed for certain entities ### 30. Super helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Seismic Knowledge?** It helps me find answers when I'm not sure where to go and it will often give me the source of the answer so I can look into it further. **What do you dislike about Seismic Knowledge?** I wish is had the date the answer was created or the source was found from. Things are constantly changing and I want to be sure I'm getting the most up to date information. **Recommendations to others considering Seismic Knowledge:** It's worth it because it makes things really easy. **What problems is Seismic Knowledge solving and how is that benefiting you?** We use it for finding answers to PPP questions. When I'm on the phone with someone it helps me find quick answers and resources without having to do a ton of research myself. ### 31. Simple and great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2021 **What do you like best about Seismic Knowledge?** Great, I really like how easy it is to use it and I also like that the language to use it is simple **What do you dislike about Seismic Knowledge?** Some words need to be added to Obie's vocabulary **What problems is Seismic Knowledge solving and how is that benefiting you?** I can get an instant answer instead of waiting for my TL to be available ### 32. Useful Software and Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Rob N. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Seismic Knowledge?** I really like setting FAQ's up for my team **What do you dislike about Seismic Knowledge?** At moments the return time is a bit slow **What problems is Seismic Knowledge solving and how is that benefiting you?** Our team is growing and resource management is becoming our next largest obstacle. We've allowed our team to ask questions to Obie and intuitively find their solutions rather than bugging others :) ### 33. Obie is fast, accurate, and a great tool to help employees learn answers to common questions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2021 **What do you like best about Seismic Knowledge?** the ability to provide accurate and consistent answers to questions within seconds **What do you dislike about Seismic Knowledge?** sometimes you have to scroll through pages of answers in order to get to the correct one **What problems is Seismic Knowledge solving and how is that benefiting you?** time it takes for a question to be resolved has decreased since we started using Obie. ### 34. He helped me answer all of my questions in a very short amount of time. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2020 **What do you like best about Seismic Knowledge?** I feel like Obie is a google search that gives you the answer you want super fast in a specific area. Also I feel that As I have learned to use obie my work efficiency has been extraordinarily better as I have learned to learn faster. Work harder. Become a self stater and not just feel stuck. I feel that many times there are employees in company's that are stuck that just are not humble enough to really just ask for help. I do ask for help. A lot. And sometimes I feel like learning can get on my boss's nerves which I don't want. so I Use Obie! If he can't help which 90 nine percent of the time he can then just ask someone but man he is the way to go. **What do you dislike about Seismic Knowledge?** When starting he might not be programmed with every answer in the book. But he solves that problem as the coders insert the answers to the most asked questions. So it is a problem but the thing about the problem is the problem its self actually gets solved. **Recommendations to others considering Seismic Knowledge:** Please do it. Choose to use obie he is worth every second of your time. especially if you have a company with 200 + employees. It really just makes everything more efficient. **What problems is Seismic Knowledge solving and how is that benefiting you?** I learned so much about the Paycheck Protection Program and I felt like I didn't have to interrupt my boss every second and step on his toes but rather I could be proactive and really get things done. I also sometimes just felt stuck. I felt like I forgot a lot and so I would just ask him and I sometimes feels like he helps my memory. ### 35. LOVE IT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2021 **What do you like best about Seismic Knowledge?** I love that I can ask OBIE literally anything and he comes back with a well explained answer **What do you dislike about Seismic Knowledge?** Sometimes the answers are all over the place **What problems is Seismic Knowledge solving and how is that benefiting you?** I am able to serve my customers the way I want and ned ### 36. Obie brings all the search capabilities you need across platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Carolyn P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2020 **What do you like best about Seismic Knowledge?** It's great to have a Slack integration AND Chrome extension. Obie makes things much easier to find! **What do you dislike about Seismic Knowledge?** Nothing, really - someday, it would be great to have Obie integrate with even more applications. **Recommendations to others considering Seismic Knowledge:** If you have ever asked yourself "now, where did I see that again?" - Obie will help you a lot. We use a lot of disparate tools and systems - Obie helps bring them all together and be able to find what you're looking for, wherever it is. **What problems is Seismic Knowledge solving and how is that benefiting you?** The main problem we're solving is where to find things. ### 37. obie with work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2021 **What do you like best about Seismic Knowledge?** the database can answer quantitative questions easliy **What do you dislike about Seismic Knowledge?** it doesn't understand how words are related **What problems is Seismic Knowledge solving and how is that benefiting you?** quicker solve times ### 38. Obie came in clutch! **Rating:** 5.0/5.0 stars **Reviewed by:** Travis G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2020 **What do you like best about Seismic Knowledge?** The response time and effectiveness of obie to my position. **What do you dislike about Seismic Knowledge?** All my initial dislikes were ironed out as more info was poured into obie. **What problems is Seismic Knowledge solving and how is that benefiting you?** Figuring out what tax documents were for which industry, business, etc. The amount of time it took me to found out on my own was reduced drastically thanks to Obie and i was able to help business with how to file and what info we used for their PPP loans. ### 39. Loyal Follower of the Almighty Obediah **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel B. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2020 **What do you like best about Seismic Knowledge?** His omniscience and ability to answer the questions of my soul...I mean, questions of the business. Finding information is quick and simple. Slack integration makes it even better! **What do you dislike about Seismic Knowledge?** Absolutely nothing. Disliking Obediah is utter heresy. **Recommendations to others considering Seismic Knowledge:** Don't get discouraged at first. If everyone can buy into using it, the collective knowledge base will be a major asset **What problems is Seismic Knowledge solving and how is that benefiting you?** Helping serve as an immediate source of reference. If something new is presented, it's extremely quick to add more to the knowledge base. ### 40. Very useful for everyday help, always handy to jump in with answer and ready to learn new thing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2020 **What do you like best about Seismic Knowledge?** Quick answers and fast learning, providing more than one answer if available **What do you dislike about Seismic Knowledge?** I can't say that there are things that I don't like or I thing that downsides **Recommendations to others considering Seismic Knowledge:** If you don't want to waist time for searching true documents use Obie **What problems is Seismic Knowledge solving and how is that benefiting you?** I don't need to lose time to search google sheets and docs to find the right one Obie does that for me and finds the best answer ### 41. Obie is a fun and fast helper **Rating:** 4.5/5.0 stars **Reviewed by:** Andres U. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2020 **What do you like best about Seismic Knowledge?** I like best that Obie is a user friendly integrated program that assists you as a person. This is a very good option whenever there is no one available to help you, also you do not need to interrupt someone else because Obie can quickly answer your doubt. It is very easy to use and to program as a user. You do not really feel Obie is only a "robot", but he does acts as a "pet" and interacts in a fun way. **What do you dislike about Seismic Knowledge?** What I do not like is that it shows too many options to what I am looking for. I consider that two options would be fine and always show the "more results" tab which will be there in case the user needs it. Too many visible options may make us delay when searching for punctual information. **Recommendations to others considering Seismic Knowledge:** I advise those looking at Obie to fill him with useful information and key words. That way it will easier for people to find the answers to common questions. Discover Obie's features and be feeding him as much as you can for him to be smarter. **What problems is Seismic Knowledge solving and how is that benefiting you?** Sometimes I forget what are some of the rules I must follow in difficult or confusing cases when working so instead of searching for the manuals on the cloud's database of documents, I can simply call out the file's name and Obie will provide me the direct link to it. This helps me to save time and go directly to the section I need to read. ### 42. Obie has been a quick helper and easy to use. **Rating:** 3.0/5.0 stars **Reviewed by:** Lizbeth O. | BS, Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2019 **What do you like best about Seismic Knowledge?** What I like best about Obie is that we can be part of his “programming”, meaning that we can feed him with knowledge at any moment for him to be ready to help. Whenever we ask something and he replies we can let him know if his answer was helpful or not, this makes him give more accurate results in the next times. like that Obie can be contacted privately and also through a channel. It is a creative way to obtain answers or solutions to questions we could have throughout the tasks we perform. **What do you dislike about Seismic Knowledge?** What I do not like about Obie is that sometimes he does not answer specifically what I have asked, but that is something that we can actually modify or eventually solve by "feeding" him with more information. Another thing is that Obie, in some occasions, delays a little bit more than what is expected to reply and makes me think that he will not have a solution, but I understand there's a process going on. **Recommendations to others considering Seismic Knowledge:** Try to learn about what Obie really is and how it works. Feed him with as much knowledge you can in order to obtain accurate answers. **What problems is Seismic Knowledge solving and how is that benefiting you?** Obie has helped me to save time and have immediate access to information I was looking for. Sometimes there is just a detail I can remember about a procedure I must follow and Obie can simply remind me about that specific case. ### 43. Obie is a great resource to use if other personnel is not available. **Rating:** 4.0/5.0 stars **Reviewed by:** Karli N. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2020 **What do you like best about Seismic Knowledge?** Very accurate and a very quick response time. **What do you dislike about Seismic Knowledge?** I forget Obie is a thing! I wish I used it more. **What problems is Seismic Knowledge solving and how is that benefiting you?** If I need an answer Obie quickly responds. If i’m on the phone and i can’t verbally ask a question I can ask Obie and I’ve had very accurate answers in all my interactions with Obie. ### 44. Great tool for companies that have a higher learning curve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2020 **What do you like best about Seismic Knowledge?** It allows you to store FAQ's in one area and have your employees interact and ask questions through slack. Saves you time from having to answer the same question over and over again. **What do you dislike about Seismic Knowledge?** That you currently cannot use hyperlinks **What problems is Seismic Knowledge solving and how is that benefiting you?** Saving a lot of time. Employees do not need to wait on an answer from a trainer. Instead that can ask questions and receive an instant response as long as the data is uploaded into Obie. ### 45. Obie Review **Rating:** 5.0/5.0 stars **Reviewed by:** Michael K. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2020 **What do you like best about Seismic Knowledge?** I really like the general feature of obie and how it is able to pinpoint what I need from just a few phrases or words **What do you dislike about Seismic Knowledge?** There is nothing right now that I can think of **What problems is Seismic Knowledge solving and how is that benefiting you?** General inquiries and questions. I have been able to quickly ask a question while on the phone with a customer and have the answer right away ### 46. Obie to the Rescue **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2020 **What do you like best about Seismic Knowledge?** Quick to answer and very factual information **What do you dislike about Seismic Knowledge?** Obie is very robotic and doesn't understand some forms of the questions asked **Recommendations to others considering Seismic Knowledge:** None **What problems is Seismic Knowledge solving and how is that benefiting you?** I ask a question and 80% of the time Obie gives the correct answer. It has made my day more efficient by how quick Obie is to respond ### 47. Obie increases my workday productivity exponentially **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2020 **What do you like best about Seismic Knowledge?** The speedy response time. I love being able to ask obie questions inside of Slack. **What do you dislike about Seismic Knowledge?** There isn't anything I dislike about Obie. **What problems is Seismic Knowledge solving and how is that benefiting you?** We use Obie frequently to load in documents containing information on Visual Effects that our customer support agents can answer questions without needing a visual effects background. ### 48. Great Experience with Obie! **Rating:** 4.0/5.0 stars **Reviewed by:** Alex W. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2019 **What do you like best about Seismic Knowledge?** I loved the ease of use, the ability to get to the information I needed at the click of a few buttons. Very relevant set of data was provided with the very vague search terms I used. I would recommend this to anyone writing RFPs and in need of detailed answers. **What do you dislike about Seismic Knowledge?** I haven't found any downsides to Obie as of yet, it is a tool that helps to get work done quickly and efficiently. **What problems is Seismic Knowledge solving and how is that benefiting you?** Obie has impacted my work in great fashion. The presentation of quick information about our company and its policies have been a great help when creating important documents for clients. ### 49. Obie the time saver and life saver. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2020 **What do you like best about Seismic Knowledge?** The instant response you don't have to wait for someone to respond to your question. **What do you dislike about Seismic Knowledge?** Building up the database takes sometime with. But once you built it up nothing. **Recommendations to others considering Seismic Knowledge:** If your looking to save time get Obie **What problems is Seismic Knowledge solving and how is that benefiting you?** I can answer questions people have on the fly. ### 50. obie is super helpful and answers a lot of my questions. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2020 **What do you like best about Seismic Knowledge?** you can ask any question as long as you are specific. **What do you dislike about Seismic Knowledge?** obie sometimes dosent have the answer and you have to be super specific. **What problems is Seismic Knowledge solving and how is that benefiting you?** its a quick easy way to get a response when you are need of a fast answer! ## Seismic Knowledge Discussions - [My company doesn't use Slack. Can we still use Obie?](https://www.g2.com/discussions/obie-function-ece82321-c5af-4d4d-a12e-e9e8da13a067) - 1 comment, 1 upvote - [Can I use Obie with just my team, or does it need to be org-wide?](https://www.g2.com/discussions/obie-function-420432fc-1c76-4497-9da3-3a9466cc865e) - 1 comment, 1 upvote - [Do you integrate with <insert product>?](https://www.g2.com/discussions/obie-integrations) - 1 comment, 1 upvote - [Is there a lot of effort to get started with Obie?](https://www.g2.com/discussions/obie-setup) - 1 comment, 1 upvote - [We have too much information, unorganized across different tools. Is Obie still a fit?](https://www.g2.com/discussions/obie-function-6a88fc7d-5161-495f-a77d-4ef975535a4d) - 1 comment, 1 upvote - [View Seismic Knowledge pricing details and edition comparison](https://www.g2.com/products/seismic-knowledge/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+23%3A25%3A40+-0500&secure%5Bsession_id%5D=5d0ad103-8c83-4dc4-ab77-1a4b0ca7e9bc&secure%5Btoken%5D=a156a04443f5029ef5f66ac0053792760587b596351bd39638bb5d297ab0288e&format=llm_user) ## Seismic Knowledge Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) ## Seismic Knowledge Features **Administration** - Database Management - Data Workflows - Issue Management **Account Options** - Single Sign-On (SSO) - Social Login - Reputation System - Topic Subscription - History **Knowledge Management** - Knowledge Base - Publishing Workflows - Analytics **Generative AI** - AI Text Summarization **Agentic AI - Productivity Bots** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making **Self-Service Experience** - Knowledge Base - Searchable Articles - Mobile Optimization - Personalization **Knowledge Base** - Q & A - Link Sharing - Searchable **Compliance** - Policies and Controls - Data Governance - Auditing **Q&A Tools** - Tags - Commenting System - Notifications - Voting - Integrations - Knowledge Integrations - Embedding - Formatting - Analytics **Customer Support** - Intelligent Search - Suggestions **Self-Service Platform** - Branding - Automation - Artificial Intelligence - Integrations **Security** - Verification - Role-Based Permission - Public vs Private **Data Security** - Risk Data Attributes - Data Transport - Access Management - Multi-Factor Authentication **Administration** - Integrations - User, Role, and Access Management - Performance and Reliability **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Generative AI** - AI Text Summarization **Agentic AI - Customer Self-Service** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Communication** - Social Features - Tagging - Upload - Comments ## Top Seismic Knowledge Alternatives - [Bloomfire](https://www.g2.com/products/bloomfire/reviews) - 4.6/5.0 (500 reviews) - [Guru](https://www.g2.com/products/guru/reviews) - 4.7/5.0 (2,254 reviews) - [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) - 4.5/5.0 (782 reviews)