Bitrix24 Pricing Overview

Bitrix24 does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

According to G2 data, Bitrix24 pricing in 2026 starts at $69.00 and can reach $579.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Bitrix24's official pricing page for the most current details.

Based on G2 reviewer demographics and sentiment, Bitrix24's pricing is best suited for small to mid-market businesses seeking an all-in-one platform without per-user licensing costs. G2 small business reviewers frequently praise the free plan as ideal for startups and early-stage companies managing CRM, tasks, and communication on tight budgets. The Basic and Standard tiers appeal to growing small businesses needing CRM analytics and automation. G2 mid-market reviewers in industries like IT, real estate, education, and marketing gravitate toward the Professional tier for workflow automation. The Enterprise tier suits larger organizations requiring data encryption, SLA guarantees, and advanced BI analytics. Bitrix24's pricing model is less suited for very small teams needing only one or two specific modules.

Bitrix24's free edition supports unlimited users and includes core CRM, task management, collaboration, chat, video calls, and an AI assistant, making it notably generous compared to competitors. According to G2 reviewers, the free plan works well for small teams but lacks advanced capabilities. Bitrix24's paid plans starting at $69 per month unlock features like CRM analytics, report builders, automatic dialers, and document generation. Higher tiers add unlimited leads, business process automation, Smart Process Automations, and enterprise-grade tools like data encryption and SLA guarantees. G2 users frequently cite the migration of features such as recurring tasks and clock-in functionality to paid tiers as a key limitation of the free version.

G2 reviewers present a mixed but generally positive view of Bitrix24's value. Many users, particularly small businesses, highlight the free plan as exceptional value, offering CRM, tasks, chat, and collaboration at no cost. G2 reviewers frequently describe Bitrix24's paid plans as cost-effective compared to alternatives like Salesforce and Zoho, especially given the all-in-one feature breadth. However, a recurring concern across G2 reviews is that Bitrix24's pricing becomes steep for small organizations as they scale, with some reviewers noting that essential features like recurring tasks were moved to higher tiers. Several G2 users also flagged pricing transparency issues and unexpected price increases, dampening overall value sentiment for budget-conscious teams.