Best Enterprise Field Service Management Software

How Many Field Service Management Software Products Does G2 Track?

Total Products under this Category: 1,509

Category Stats (Oct 2026)

  • Average Rating: 4.43/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: AI-Powered Invoicing & Job Management for Trade Businesses (+5.56%) - Among all products in this category, AI-Powered Invoicing & Job Management for Trade Businesses recorded the largest rating increase compared to last month

Last updated: October 20, 2026

How Does G2 Rank Field Service Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 38,300+ Authentic Reviews
  • 1,509+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Field Service Management Software

G2 Grid® for Field Service Management Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Field Service and Operations, ServiceNow Field Service Management, Oracle Field Service, SAP Field Service Management, ServiceMax, Oracle Field Service Cloud, Quickbase, and Jotform.

Underlying data: [Grid® JSON](https://www.g2.com/categories/field-service-management/grids.json?focus%5B%5D=agentforce-field-service-formerly-salesforce-field-service&focus%5B%5D=servicenow-field-service-management&focus%5B%5D=oracle-field-service&focus%5B%5D=sap-field-service-management&focus%5B%5D=ptc-servicemax&focus%5B%5D=oracle-field-service-cloud&focus%5B%5D=quickbase&focus%5B%5D=jotform&segment=enterprise)

Salesforce Field Service and Operations

Salesforce Field Service is the leading AI platform powering field service. With AI-powered insights and tools, you can enable the delivery of exceptional field experiences, boost productivity for mobile workers, and enable continuous improvement in field service operations. With an emphasis on time to value, we help you find success now and power the workforce of tomorrow. - Redefine how your customers engage: Increase customer satisfaction with online appointment booking, real-time visual remote assistance all built into AI-powered support. We help free up your experts from routine tasks, enabling them to focus on what they do best. Experience lightning-fast problem-solving and enhanced customer satisfaction. - Rethink how your teams work: Transform your business from reactive to proactive and boost productivity with AI-generated insights and recommendations. Say goodbye to unplanned downtime, emergency situations, and failures. Real-time data offers a window into the future of your assets' health, predicting maintenance needs, and ensuring peak performance. Our enhanced scheduling engine allows you to make every action count and optimize every decision. - Reinvent your field visits: Our offline first mobile app helps you address the talent shortage and turn everyone into your best mobile worker. With instant access to crucial data, your teams have everything they need in the field to stream service delivery while boosting confidence. AI-driven work summarization saves time, while mobile quoting and invoicing drive revenue on the spot. Turn every worker into a hero with our AI-powered solutions. With the tools and technology your team and your customers need to thrive, Salesforce Field Service helps companies drive efficiency and scale service that customers love.

Average Rating: 4.3/5.0

Total Reviews: 1,150

How Do G2 Users Rate Salesforce Field Service and Operations?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.0/10)
  • Roles: 8.6/10 (Category avg: 8.7/10)
  • Analytics: 8.6/10 (Category avg: 8.5/10)
  • Location: 8.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Salesforce Field Service and Operations?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Salesforce Developer, Software Engineer
  • Top Industries: Information Technology and Services, Manufacturing
  • Company Size: 41% Medium, 35% Large

What Do G2 Reviewers Say About Salesforce Field Service and Operations?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in Salesforce Field Service enhances their workflow and improves customer service efficiency.
  • Users value the integrated scheduling ecosystem of Agentforce Field Service, enhancing efficiency and service delivery.
  • Users appreciate the easy integration of Agentforce Field Service, enhancing service delivery and user experience across systems.
  • Users value the real-time visibility of Agentforce Field Service, enhancing coordination and efficiency in customer service.
  • Users value the seamless integrations of Agentforce Field Service, enhancing data connectivity and workflow customization.
Cons
  • Users find that improvement is needed in system optimization and the complexity of Salesforce Field Service for smaller operations.
  • Users find the learning curve steep, especially during initial setup, complicating the overall user experience.
  • Users report setup difficulties with Agentforce Field Service, highlighting a complicated process and a steep learning curve.
  • Users find Agentforce Field Service expensive, especially for smaller operations, due to cumulative licensing costs.
  • Users find customization difficult, facing a steep learning curve and challenges with mobile experience and sharing rules.

What Are Recent G2 Reviews of Salesforce Field Service and Operations?

What Are G2 Users Discussing About Salesforce Field Service and Operations?

ServiceNow Field Service Management

ServiceNow Field Service Management gives field service organizations one place to run the full job lifecycle — from work order creation through close-out — on a single platform and data model. Scheduling, dispatch, technician guidance, parts management, and contractor workflows all connect across customer service, field execution, asset management, and back-office settlement without manual re-entry between systems. For organizations that have tried to solve field service with point solutions, or with AI investments that haven't added up to operational outcomes, FSM is the workflow layer underneath it all: one audit trail, one governance layer, and AI agents that finish the work. Built for field service across telecom, manufacturing, technology, healthcare, public sector, retail, and beyond — designed for leaders running field service at volume, where the cost of a missed SLA or a repeat truck roll lands immediately and the margin for manual coordination has run out. Predict and prevent Monitor asset health in real time, identify failure risks before they surface as breakdowns, and automatically trigger maintenance — with the right technician, skills, and parts already matched — through the same platform that handles scheduling, dispatch, and close-out. The prediction and response are connected. Unplanned downtime drops. Emergency dispatches disappear. Autonomous scheduling and dispatch AI agents match every job to the right technician, skills, and parts — and reoptimize continuously as conditions shift. Cancellations, absences, urgent inbounds, last-minute callouts: the board adjusts and qualified replacements surface in real time, from mobile, without a dispatcher manually rebuilding around every exception. SLA commitments hold without adding headcount. AI-guided field execution Technicians arrive with a complete brief — customer history, asset record, parts confirmed. On site, AI agents guide crews through diagnostics and unfamiliar repairs. At close-out, work orders, parts consumed, and asset updates are captured automatically through voice, image, and contextual prompts. First-visit resolution stops being a target and starts being the standard. Continuous asset intelligence Every completed job writes back to the asset record automatically — parts consumed, work performed, follow-on needs flagged — without a technician updating a separate system after the fact. Service history stays current, maintenance plans reflect what actually happened in the field, and the data driving future scheduling, parts planning, and contract renewals reflects reality. The record is never behind the work. Blended workforce management Third-party contractors work through the same workflow as direct employees — same dispatch, same mobile experience, same close-out process. Recruit, onboard, and deploy extended teams at scale as demand shifts, without losing visibility or control. Contractors aren't bolted on the side; they're part of the same operation. Dispatchers move from firefighting the schedule to shaping capacity. Technicians close more jobs on the first visit and spend less time on paperwork. Service leaders have real-time visibility into performance, quality, and cost across the operation. And field service stops being a constraint on the business — it becomes the thing the business can actually rely on.

Average Rating: 4.3/5.0

Total Reviews: 172

How Do G2 Users Rate ServiceNow Field Service Management?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.0/10)
  • Roles: 8.9/10 (Category avg: 8.7/10)
  • Analytics: 9.3/10 (Category avg: 8.5/10)
  • Location: 9.0/10 (Category avg: 8.5/10)

Who Is the Company Behind ServiceNow Field Service Management?

  • Seller: ServiceNow
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Santa Clara, CA
  • Twitter: @servicenow
    55,548 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    35,078 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 31% Medium, 30% Large

What Do G2 Reviewers Say About ServiceNow Field Service Management?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the real-time visibility in ServiceNow Field Service Management, enhancing coordination and operational efficiency.
  • Users value the clarity and efficiency in scheduling, enhancing accountability and productivity across operations.
  • Users appreciate the ease of use of ServiceNow Field Service Management, benefiting from its intuitive setup and workflows.
  • Users appreciate the seamless integration of ServiceNow Field Service Management, enhancing collaboration and operational efficiency.
  • Users value the seamless integrations within ServiceNow FSM, enhancing overall efficiency and project management across modules.
Cons
  • Users find the learning curve steep, making routine tasks cumbersome and slowing down operations for support teams.
  • Users note the complex initial setup and slow performance in ServiceNow Field Service Management, affecting user experience.
  • Users find the licensing costs high, making ServiceNow Field Service Management less affordable for smaller teams.
  • Users face setup difficulties in ServiceNow Field Service Management, as initial configuration can be complex and time-consuming.
  • Users find customization difficulties in ServiceNow Field Service Management due to its steep learning curve and complex configurations.

What Are Recent G2 Reviews of ServiceNow Field Service Management?

What Are G2 Users Discussing About ServiceNow Field Service Management?

Oracle Field Service

Oracle Field Service is a comprehensive, AI-driven solution designed to optimize field service operations by automating the planning, scheduling, and execution of tasks. It ensures that the right technician, equipped with the necessary tools and information, arrives at the correct location promptly, enhancing both operational efficiency and customer satisfaction. Key Features and Functionality: - Intelligent Scheduling and Routing: Utilizes AI to forecast demand accurately, assign tasks based on technician skills and proximity, and adapt schedules in real-time to accommodate changes, ensuring optimal resource utilization. - Mobile Access for Technicians: Provides a mobile application that offers technicians access to job details, maps, parts inventory, and customer history, even in offline environments, facilitating efficient task completion. - Real-Time Collaboration: Enables instant communication between field technicians and support teams through chat and photo-sharing features, allowing for quick problem resolution and knowledge sharing. - Customer Engagement Tools: Offers features like online appointment booking, real-time technician tracking, and automated notifications, keeping customers informed and engaged throughout the service process. - Integrated Parts Management: Synchronizes service tasks with inventory systems to ensure technicians have the necessary parts, reducing delays and improving first-time fix rates. Primary Value and User Solutions: Oracle Field Service addresses the complexities of managing field operations by providing a unified platform that enhances efficiency, reduces operational costs, and improves customer experiences. By leveraging AI and automation, it minimizes manual scheduling errors, optimizes resource allocation, and ensures timely service delivery. For businesses, this translates to increased productivity, better compliance with service level agreements, and higher customer retention rates. Customers benefit from transparent communication, reduced wait times, and reliable service, fostering trust and satisfaction.

Average Rating: 3.9/5.0

Total Reviews: 21

How Do G2 Users Rate Oracle Field Service?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.0/10)
  • Roles: 7.6/10 (Category avg: 8.7/10)
  • Analytics: 8.2/10 (Category avg: 8.5/10)
  • Location: 7.8/10 (Category avg: 8.5/10)

Who Is the Company Behind Oracle Field Service?

  • Seller: Oracle
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • Twitter: @Oracle
    827,997 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®
  • Ownership: NYSE:ORCL

Who Uses This Product?

  • Top Industries: Telecommunications
  • Company Size: 65% Large, 26% Medium

What Do G2 Reviewers Say About Oracle Field Service?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent customer support provided by Oracle, enhancing their overall experience with the service.
  • Users appreciate the ease of use of Oracle Field Service, highlighting the user-friendly interface and UI design.
  • Users value the real-time data visibility of Oracle Field Service, enhancing efficiency and responsiveness in operations.
  • Users value the easy integration with third-party systems, enhancing efficiency and resource allocation in real-time.
  • Users value the seamless integrations with third-party systems, enhancing efficiency and resource management in real time.
Cons
  • Users find the learning curve steep due to a complex interface and high implementation costs for small companies.
  • Users find the customization difficulties of Oracle Field Service challenging, requiring technical skills for effective workflow configuration.
  • Users find the implementation cost high, making it challenging for small companies to adopt Oracle Field Service.
  • Users find the configuration complexity of Oracle Field Service challenging, requiring technical skills for workflow customization.
  • Users experience occasional lagging issues with Oracle Field Service, affecting their overall performance and efficiency.

What Are Recent G2 Reviews of Oracle Field Service?

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SAP Field Service Management

SAP Field Service Management (FSM) is a cloud-native, mobile-first solution that optimizes the end-to-end service process, from receiving a customer request to final invoicing. It transforms reactive repairs into proactive service engagements, ensuring operational excellence in the field. Powered by AI, FSM intelligently schedules the right technician with the correct skills and parts inventory, maximizing first-time fix rates and asset uptime. It features extensive mobile capabilities for technicians, including offline access to work orders, parts lists, and documentation. Seamlessly integrating with SAP's ERP core, FSM connects real-time service execution data directly to inventory, billing, and warranty processes, accelerating cash flow and boosting customer satisfaction.

Average Rating: 4.3/5.0

Total Reviews: 73

How Do G2 Users Rate SAP Field Service Management?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Roles: 9.0/10 (Category avg: 8.7/10)
  • Analytics: 8.6/10 (Category avg: 8.5/10)
  • Location: 9.3/10 (Category avg: 8.5/10)

Who Is the Company Behind SAP Field Service Management?

  • Seller: SAP
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Walldorf
  • Twitter: @SAP
    297,052 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    149,349 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Logistics and Supply Chain
  • Company Size: 33% Large, 29% Medium

What Do G2 Reviewers Say About SAP Field Service Management?

AI-generated summary from verified user reviews

Pros
  • Users find SAP Field Service Management easy to use, ensuring efficiency even for those not technically inclined.
  • Users value the real-time visibility offered by SAP Field Service Management, enhancing efficiency and customer service.
  • Users appreciate the easy scheduling and real-time visibility in SAP Field Service Management, significantly enhancing field operations.
  • Users highly value SAP Field Service Management for its seamless integration with existing ERP systems, enhancing overall efficiency.
  • Users commend the easy setup of SAP Field Service Management, facilitating a smooth onboarding process for teams.
Cons
  • Users find the learning curve steep with SAP Field Service Management, posing challenges during initial setup and integration.
  • Users find that improvement is needed in integration, speed, customization, and mobile app performance of SAP Field Service Management.
  • Users face customization difficulties with SAP Field Service Management, requiring extensive expertise and time-consuming onboarding.
  • Users find the high cost of SAP Field Service Management a significant barrier, especially for smaller companies.
  • Users face feature limitations in SAP Field Service Management, struggling with customization, data integration, and user interface issues.

What Are Recent G2 Reviews of SAP Field Service Management?

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Average Rating: 4.2/5.0

Total Reviews: 140

How Do G2 Users Rate ServiceMax?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.0/10)
  • Roles: 8.5/10 (Category avg: 8.7/10)
  • Analytics: 8.1/10 (Category avg: 8.5/10)
  • Location: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind ServiceMax?

  • Seller: PTC
  • Year Founded: 1985
  • HQ Location: Boston, Massachusetts
  • Twitter: @PTC
    37,560 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8,226 employees on LinkedIn®
  • Ownership: NASDAQ: PTC

Who Uses This Product?

  • Top Industries: Information Technology and Services, Medical Devices
  • Company Size: 40% Medium, 34% Large

What Do G2 Reviewers Say About ServiceMax?

AI-generated summary from verified user reviews

Pros
  • Users find ServiceMax exceptionally easy to use, facilitating seamless communication and enhancing overall customer satisfaction.
  • Users highlight the easy and seamless communication features of ServiceMax, enhancing collaboration between individuals and groups.
  • Users appreciate the seamless communication features of ServiceMax, enabling smooth remote interactions and great customer support.
  • Users value the effective scheduling management of ServiceMax, enhancing organization and real-time updates for field service operations.
  • Users value the easy access of ServiceMax, facilitating seamless communication and coordination, even from remote locations.
Cons
  • Users experience connectivity issues with ServiceMax, hindering remote work and impacting ticket and report submissions.
  • Users find the high cost of ServiceMax burdensome, coupled with its complexity and setup challenges.
  • Users report complex interface and high costs, alongside slow performance and insufficient technical support affecting usability.
  • Users struggle with the steep learning curve due to slow performance and complex system flows, hindering adaptability.
  • Users report slow performance and downtime with ServiceMax, making it frustrating to use in low network areas.

What Are Recent G2 Reviews of ServiceMax?

What Are G2 Users Discussing About ServiceMax?

Oracle Field Service Cloud

Built on a time-based, self-learning and predictive technology, Oracle Field Service Cloud is a cloud-based field service and customer communications solution. It collects data from the field and learns in real-time to accurately predict future events, reducing organizational costs and increasing efficiencies. It eliminates customer uncertainty, exceeds customer expectations, and ensures timely job completion. As an integral element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate. From booking the activity, to performing the service, emergency work or scheduled maintenance, to sending an invoice or otherwise closing the entire sequence, OFSC connects all these activities using patented technologies. Oracle Field Service Cloud includes the following modules: Forecasting, Capacity Management, Routing, Core Manage, Mobility, Smart Location, Field Collaboration, and Customer Communication and can be integrated to any CRM, ERP system in the cloud or on-premise. It is device agnostic, offering the greatest flexibility and an intuitive ease of use. Oracle Field Service Cloud was built on an acquisition of TOA Technologies in 2014.

Average Rating: 4.0/5.0

Total Reviews: 125

How Do G2 Users Rate Oracle Field Service Cloud?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)
  • Roles: 8.8/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Location: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Oracle Field Service Cloud?

  • Seller: Oracle
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • Twitter: @Oracle
    827,997 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®
  • Ownership: NYSE:ORCL

Who Uses This Product?

  • Top Industries: Retail, Hospital & Health Care
  • Company Size: 49% Large, 29% Medium

What Are Recent G2 Reviews of Oracle Field Service Cloud?

What Are G2 Users Discussing About Oracle Field Service Cloud?

Jotform

Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results.

Average Rating: 4.6/5.0

Total Reviews: 5,447

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How Do G2 Users Rate Jotform?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Roles: 7.5/10 (Category avg: 8.7/10)
  • Analytics: 8.1/10 (Category avg: 8.5/10)
  • Location: 7.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Jotform?

  • Seller: Jotform
  • Company Website:
  • Year Founded: 2006
  • HQ Location: San Francisco, California
  • Twitter: @Jotform
    39,289 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    925 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Non-Profit Organization Management, Education Management
  • Company Size: 72% Small, 20% Medium

What Do G2 Reviewers Say About Jotform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Jotform, enabling quick navigation and efficient form management for clients.
  • Users appreciate the ease of use of Jotform, finding it simplifies event management and form creation significantly.
  • Users commend the intuitive setup process of Jotform, which simplifies form creation and customization significantly.
  • Users love the ease of building powerful forms with Jotform's user-friendly interface and flexible integrations.
  • Users love the user-friendly design of Jotform, making navigation and form creation a breeze.
Cons
  • Users find Jotform too expensive compared to other survey sites, especially given the misleading advertising of free options.
  • Users find some missing features in Jotform, particularly in font customization and payment integration difficulties.
  • Users face form issues with navigation, integration, and functionality, making the experience less user-friendly.
  • Users find limited customization options for Jotform, making design adjustments more challenging than expected.
  • Users find the form design confusing with unclear navigation and limitations in customization options and features.

What Are Recent G2 Reviews of Jotform?

What Are G2 Users Discussing About Jotform?

Quickbase

Quickbase is an AI-driven platform designed to help businesses streamline their operations by adapting to their unique workflows and processes. Unlike traditional off-the-shelf software, which often requires users to conform to predefined structures, Quickbase empowers organizations to create customized solutions that align with their specific needs. This flexibility is crucial for companies seeking to eliminate inefficiencies and reduce the burden of 'Gray Work' - what we call the time-consuming tasks and manual processes that arise from using rigid software systems. The target audience for Quickbase includes businesses of all sizes across various industries that are looking to enhance their operational efficiency. Whether it's a 50 person small business or a large enterprise, organizations can benefit from a platform that allows them to connect disparate data sources, automate repetitive tasks, and scale their competitive advantages. Quickbase is particularly valuable for teams that rely on collaboration and data-driven decision-making, as it fosters an environment where information flows seamlessly and processes are optimized. Key features of Quickbase include its intuitive interface, which allows users to build custom applications without extensive coding knowledge. This user-friendly design enables teams to quickly adapt the platform to their specific workflows, ensuring that they can address unique challenges without the need for extensive IT support. Additionally, Quickbase offers powerful automation capabilities, allowing users to set up triggers and workflows that reduce manual effort and streamline operations. The platform also supports integration with various data sources, enabling businesses to consolidate their information and gain valuable insights. One of the standout benefits of Quickbase is its ability to scale with your business. As organizations grow and evolve, their processes often become more complex. Quickbase's adaptable nature ensures that users can modify their applications and workflows as needed, without the constraints typically associated with traditional software. This flexibility not only saves time but also fosters innovation, as teams can experiment with new processes and tools that enhance their productivity. By prioritizing user-centric design and adaptability, Quickbase stands out in the crowded landscape of business software solutions. It provides organizations with the tools they need to optimize their operations, reduce inefficiencies, and ultimately drive growth. With Quickbase, businesses can focus on what truly matters—leveraging their unique processes to gain a competitive edge in their respective markets.

Average Rating: 4.5/5.0

Total Reviews: 1,561

How Do G2 Users Rate Quickbase?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.0/10)

Who Is the Company Behind Quickbase?

  • Seller: Quickbase
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Boston, MA
  • Twitter: @quickbase
    5,146 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    806 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, Project Coordinator
  • Top Industries: Information Technology and Services, Construction
  • Company Size: 43% Medium, 31% Small

What Do G2 Reviewers Say About Quickbase?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Quickbase, finding it user-friendly and adaptable for various business needs.
  • Users value the customization options in Quickbase, enhancing adaptability and efficiency in managing their databases.
  • Users love the customizability of Quickbase, enabling tailored applications to fit specific business needs effectively.
  • Users appreciate the flexibility of Quickbase, enabling high customization and adaptation to diverse business needs.
  • Users love the customization options in Quickbase, tailoring databases to fit unique business needs effectively.
Cons
  • Users struggle with the learning curve due to enforced changes and lack of tailored training options.
  • Users feel the missing features in Quickbase limit its effectiveness for tasks like document management and reporting.
  • Users find Quickbase to be not intuitive, with a confusing interface that affects overall usability and experience.
  • Users find Quickbase's limited features hinder effective integration, mobile usability, and overall flexibility in development.
  • Users note limited customization options that can hinder flexibility, especially for those seeking advanced functionality and control.

What Are Recent G2 Reviews of Quickbase?

What Are G2 Users Discussing About Quickbase?

Field Nation

Field Nation is the category-leading on-demand labor platform for technology field service. We help service organizations build and operate scalable field service labor programs with skilled local technicians, automation, and performance intelligence. As demand changes and coverage expands, fixed labor costs, travel expenses, and manual coordination can limit growth. Field Nation enables companies to add capacity where they need it while retaining ownership of their program standards, technician selection, and costs. Companies use the platform to build technician networks around their requirements, automate dispatch, and use outcome data to guide future decisions. Independent technicians choose work that aligns with their skills, rates, and schedules and remain responsible for how they perform it. From distributed break/fix work to multi-site rollouts and recurring service, Field Nation helps teams make on-demand labor a repeatable part of their delivery strategy alongside employees and strategic partners. Build quality into your labor program. Define work requirements and use credentials, work history, and performance intelligence to inform technician selection. Track outcomes across your program to identify opportunities to improve consistency and reduce repeat visits. - 75% fewer site revisits versus third parties.* Scale capacity with less manual coordination. Build your network of skilled local technicians and configure dispatch rules around your program’s needs. Automation reduces repetitive sourcing and coordination so your team can focus on oversight and exceptions as work volume grows. - 80% faster time to dispatch than traditional models.* - 90% faster project sourcing than traditional models.* - 12-minute average time to first request in major cities.** Align labor costs to demand. Use local technicians to reduce travel expenses, limit fixed labor exposure, and avoid third-party margin stacking. Pricing visibility helps your team make informed decisions about labor costs across work types and markets. - 50% cost savings versus third parties.* - 10% lower costs versus full-time employees.* Field Nation supports more than one million completed work orders annually across more than 600,000 sites and 42+ service types.** Build and scale your field service labor program with Field Nation. *Comparative impact figures from Hobson & Company. Individual results vary.* **Field Nation platform data.**

Average Rating: 4.6/5.0

Total Reviews: 411

How Do G2 Users Rate Field Nation?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Roles: 8.5/10 (Category avg: 8.7/10)
  • Analytics: 8.4/10 (Category avg: 8.5/10)
  • Location: 8.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Field Nation?

  • Seller: Field Nation
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Minneapolis, MN
  • Twitter: @FieldNation
    2,707 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,364 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, Project Coordinator
  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 59% Small, 34% Medium

What Do G2 Reviewers Say About Field Nation?

AI-generated summary from verified user reviews

Pros
  • Users find Field Nation to be incredibly easy to use, facilitating seamless integration and streamlined operations for field services.
  • Users value the excellent customer support of Field Nation, appreciating quick responses and efficient training throughout their process.
  • Users appreciate the efficiency of Field Nation, enabling quick dispatch and effective management of field service operations.
  • Users praise Field Nation for its user-friendly interface, making it easy for both beginners and experienced professionals to navigate.
  • Users find Field Nation to be highly helpful for efficiently managing field technicians and ensuring quality service delivery.
Cons
  • Users report quality issues with technicians and an unstable app, complicating the hiring process for skilled workers.
  • Users are frustrated by high fees that inflate expenses and offer no discounts, complicating budgeting and costs.
  • Users report technical issues with Field Nation, including unstable apps and frustrating website functionality that disrupts workflows.
  • Users experience delays in communication and project timelines, impacting approval processes and payment releases.
  • Users find difficult navigation in Field Nation, especially for new users, complicating their overall experience and support effectiveness.

What Are Recent G2 Reviews of Field Nation?

What Are G2 Users Discussing About Field Nation?

Corrigo

The World's Most Intelligent Facilities Run on Corrigo CMMS. Corrigo is the world's most powerful and proven CMMS solution. Corrigo helps Facility Managers move from the chaos of high-volume, reactive facilities maintenance to strategic preventive maintenance. Whether it's Work Order Management, Asset Management, or Service Provider Management, Corrigo turns facilities from cost centers into value drivers. Corrigo is deployed across 1 million properties in over 160 countries, processing 23M+ work orders annually, representing $8.5B in transactional spend. Corrigo connects facility managers to a private network of more than 70K+ service provider connections in network to ensure quality service that's delivered on-time and on-budget. Corrigo’s promise to the market is to transform facilities management from reactive maintenance to strategic, data-driven operations. Corrigo offers: • Industry-specific best practice templates • Scalable, configurable AI-enabled workflows • Mobile-first, analytics-driven decisioning • Robust system integrations creating the ultimate single pane of glass for FM • Managed services & asset tagging delivering complete visibility and data-driven decisions Corrigo empowers businesses to transform their facility operations with: • Proactive maintenance automation that prevents costly breakdowns and extends asset life • Real-time mobile connectivity for seamless team, technician, and vendor communication • Smart task routing that matches technician skills to jobs for maximum efficiency • Performance-driven dispatch with built-in SLA tracking and compliance monitoring • Streamlined financial management through integrated invoicing and warranty tracking Corrigo transforms facilities management from reactive firefighting into strategic asset optimization. Advanced analytics turn your operational data into actionable insights that cut costs, extend asset life, and improve performance across your entire portfolio. Predictive intelligence identifies maintenance issues before they become expensive problems, while real-time dashboards give you the visibility to make data-driven decisions that directly impact your bottom line. Complete mobile functionality ensures your team stays connected whether in boardrooms or boiler rooms. Seamless integrations eliminate data silos, creating a unified platform that works with your existing technology stack.

Average Rating: 4.5/5.0

Total Reviews: 140

How Do G2 Users Rate Corrigo?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Roles: 8.4/10 (Category avg: 8.7/10)
  • Analytics: 7.3/10 (Category avg: 8.5/10)
  • Location: 7.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Corrigo?

  • Seller: Jones Lang Lasalle, IP
  • Company Website:
  • HQ Location: Chicago, Illinois, United States
  • Twitter: @JLLGTASubOffice
  • LinkedIn® Page: www.linkedin.com
    106,132 employees on LinkedIn®
  • Ownership: NYSE: JLL

Who Uses This Product?

  • Who Uses This: Facilities Manager
  • Top Industries: Facilities Services, Restaurants
  • Company Size: 43% Medium, 38% Large

What Do G2 Reviewers Say About Corrigo?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Corrigo, finding it intuitive and simple for daily tasks and report creation.
  • Users value the real-time tracking of work orders in Corrigo, enhancing communication and simplifying workflow management.
  • Users value the quick and knowledgeable customer support of Corrigo, enhancing their Facility Management experience significantly.
  • Users find Corrigo to be user-friendly, making it easy to learn and adapt for various business needs.
  • Users appreciate the easy management of work orders, enhancing client engagement and information tracking.
Cons
  • Users find the user interface and navigation challenging in Corrigo, noting a need for improved usability and appearance.
  • Users find the slow performance of Corrigo frustrating, leading to wasted time and interrupted service experiences.
  • Users face customization difficulties with Corrigo, as changes affect all sites and editing properties is challenging.
  • Users find the learning curve steep, struggling to fully utilize Corrigo's extensive features and navigate effectively.
  • Users find Corrigo lacking essential features, leading to confusion and difficulties in customization and integration.

What Are Recent G2 Reviews of Corrigo?

What Are G2 Users Discussing About Corrigo?

Pega Platform

Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow. Experience the simplicity and power of the Pega Platform today: https://www.pega.com/platform-guided-tour

Average Rating: 4.2/5.0

Total Reviews: 199

How Do G2 Users Rate Pega Platform?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.0/10)
  • Roles: 9.2/10 (Category avg: 8.7/10)
  • Analytics: 9.5/10 (Category avg: 8.5/10)
  • Location: 9.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Pega Platform?

  • Seller: Pegasystems
  • Year Founded: 1983
  • HQ Location: Cambridge, MA
  • Twitter: @pega
    45,022 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,547 employees on LinkedIn®
  • Ownership: NASDAQ:PEGA

Who Uses This Product?

  • Who Uses This: Senior Software Engineer, Consultant
  • Top Industries: Information Technology and Services, Banking
  • Company Size: 68% Large, 20% Medium

What Do G2 Reviewers Say About Pega Platform?

AI-generated summary from verified user reviews

Pros
  • Users commend robust customer support in Pega Platform, highlighting helpful onboarding and integration assistance.
  • Users value the automation of complicated processes in Pega Platform, enhancing efficiency in managing business data.
  • Users appreciate the ease of use of Pega Platform, enabling them to automate processes without coding skills.
  • Users appreciate the user-friendly interface and seamless integrations of Pega Platform, enhancing both CRM and ERP systems.
  • Users value the seamless integration capabilities of Pega Platform, enhancing connectivity with various software systems efficiently.
Cons
  • Users find the strict UI customization limitations in Pega Platform frustrating, often settling for less-than-ideal interfaces.
  • Users find the limited features of Pega Platform restrict their customization options, impacting overall user experience.
  • Users find the outdated interface of Pega Platform frustrating and challenging to customize for their needs.
  • Users find the poor interface design of the Pega Platform frustrating, hindering customization and affecting user experience.
  • Users find the poor UI of the Pega Platform frustrating, limiting customization and impacting performance efficiency.

What Are Recent G2 Reviews of Pega Platform?

What Are G2 Users Discussing About Pega Platform?

NetSuite

NetSuite is the #1 AI cloud ERP, helping organizations streamline operations, improve visibility, and accelerate growth. For more than 28 years, NetSuite has enabled businesses of all sizes—from startups and high-growth companies to global enterprises—to run their entire business on a single, integrated platform. Today, more than 44,000 organizations across a wide range of industries use NetSuite to run their business in over 220 countries and territories. Built natively in the cloud, NetSuite eliminates the need for on-premises infrastructure and complex upgrades, giving organizations continuous access to the latest innovations, security enhancements, and AI capabilities. Originally built to transform financial management, NetSuite has evolved into a comprehensive business management suite that brings together accounting, financial management, inventory and order management, supply chain, procurement, human resources, CRM, professional services automation, and commerce. NetSuite supports organizations across industries including software and technology, manufacturing, wholesale distribution, retail, services, nonprofit, healthcare, advertising and media, and more, with industry-specific capabilities, workflows, dashboards, KPIs, and reports designed to address unique business requirements. With AI embedded throughout the platform, organizations can automate routine tasks, generate insights faster, and make more informed decisions. Ask Oracle, a conversational AI assistant, enables users to interact with NetSuite through natural language by answering questions, analyzing business data, surfacing insights, and providing guidance—all within the security, roles, permissions, and controls already established in NetSuite. Embedded directly into everyday workflows, Ask Oracle helps users make faster, more informed decisions and take action without disrupting their work. Agents and agentic workflows extend these AI capabilities by helping users complete specific tasks and coordinate work across multiple steps. Built-in analytics, AI-powered insights, and customizable reporting provide teams with everything they need to make solid decisions. NetSuite is highly configurable and extensible, allowing businesses to adapt the platform to their unique processes while supporting growth across multiple subsidiaries, currencies, languages, and geographies. By connecting business-critical data and processes in a single cloud platform, NetSuite provides a real-time, unified view of the business, eliminating disconnected systems, manual spreadsheets, and information silos. Organizations gain a single source of truth that improves collaboration across finance, operations, sales, inventory, HR, and customer service while simplifying compliance and reporting. Whether managing rapid growth, expanding internationally, improving financial close processes, optimizing inventory, or gaining deeper operational insights, NetSuite provides the flexibility, automation, and intelligence organizations need to adapt and scale with confidence. By making trusted data readily available and automating core business processes, NetSuite empowers leaders to respond quickly to changing market conditions and make faster, more informed decisions.

Average Rating: 4.1/5.0

Total Reviews: 4,834

How Do G2 Users Rate NetSuite?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.0/10)
  • Roles: 7.1/10 (Category avg: 8.7/10)
  • Analytics: 7.4/10 (Category avg: 8.5/10)
  • Location: 6.6/10 (Category avg: 8.5/10)

Who Is the Company Behind NetSuite?

  • Seller: Oracle
  • Company Website:
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • Twitter: @Oracle
    827,997 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Controller, Accounting Manager
  • Top Industries: Computer Software, Accounting
  • Company Size: 57% Medium, 31% Small

What Do G2 Reviewers Say About NetSuite?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of NetSuite, finding it smooth and customizable for their needs.
  • Users value the customizability of NetSuite, enabling tailored reporting and improved inventory management across various locations.
  • Users appreciate the robust functionality of NetSuite, enjoying seamless integrations and customizable reporting capabilities.
  • Users value the extensive customization options of NetSuite, significantly enhancing business adaptability and efficiency.
  • Users value the extensive customization options in NetSuite, enhancing their business processes and reporting flexibility.
Cons
  • Users find the learning curve steep, requiring significant time and resources to navigate and customize effectively.
  • Users find the complex reports and interface of NetSuite challenging, leading to time-consuming navigation and customization.
  • Users find missing features in NetSuite, such as integration issues and inadequate project functionalities frustratingly limiting.
  • Users find the limited customization options of NetSuite frustrating, hindering their ability to tailor the system effectively.
  • Users find NetSuite's interface not user-friendly, with complex configurations and a challenging report creation process.

What Are Recent G2 Reviews of NetSuite?

What Are G2 Users Discussing About NetSuite?

IFS Cloud FSM

Average Rating: 4.0/5.0

Total Reviews: 70

How Do G2 Users Rate IFS Cloud FSM?

  • Has the product been a good partner in doing business?: 7.4/10 (Category avg: 9.0/10)
  • Roles: 8.4/10 (Category avg: 8.7/10)
  • Analytics: 7.1/10 (Category avg: 8.5/10)
  • Location: 8.1/10 (Category avg: 8.5/10)

Who Is the Company Behind IFS Cloud FSM?

  • Seller: IFS
  • Year Founded: 1983
  • HQ Location: Linkoping , Sweden
  • Twitter: @ifs
    18,002 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9,233 employees on LinkedIn®
  • Ownership: STO: IFS

Who Uses This Product?

  • Top Industries: Information Technology and Services, Oil & Energy
  • Company Size: 55% Medium, 41% Large

What Are Recent G2 Reviews of IFS Cloud FSM?

Fieldcode

Fieldcode is an AI-powered Zero-Touch Field Service Management platform that automates field service operations from request to resolution. With a strong focus on IT and Telecom service providers, Fieldcode helps organizations run their own engineers, subcontractors, and service partners as one workforce. The platform uses automation and AI-powered service actions to support field service workflows from ticket preparation through scheduling, dispatching, routing, field execution, and completion. AI can summarize, translate, validate, extract, and structure service information, while automated scheduling and dispatching assign work based on skills, availability, location, priority, SLAs, parts, and other service requirements. Fieldcode combines three core areas: Zero-Touch Dispatch, One Workforce, and SLA + Parts Logistics. Zero-Touch Dispatch reduces manual coordination by automatically scheduling, routing, and dispatching routine service work while allowing teams to retain control of exceptions. One Workforce brings own engineers, subcontractors, and service partners into the same field service operation, providing a common planning environment and SLA view across internal and external resources. SLA + Parts Logistics combines SLA monitoring and escalations with parts coordination, including PUDO processes, helping synchronize required spare parts with technician visits. For IT service operations, Fieldcode supports break/fix, IMAC, device swaps, installations, maintenance, and multi-site support. For Telecom field operations, it supports FTTH/FTTx installations, CPE work, network maintenance, fault restoration, and other distributed field activities. Additional capabilities include AI-supported route optimization, guided mobile workflows with offline functionality, customer self-service booking and communication, asset and inventory management, customizable workflows, reporting and analytics, and Voice AI agents for field service communication. Fieldcode connects field operations with existing ITSM, ERP, CRM, OSS/BSS, inventory, and other business systems through APIs and integrations, helping synchronize tickets, customer data, parts, and field updates. Integrations include ServiceNow, with additional connections supported through Fieldcode’s integration capabilities and REST API. Built on 25+ years of field service experience, Fieldcode is developed, hosted, and supported in Europe.

Average Rating: 5.0/5.0

Total Reviews: 22

How Do G2 Users Rate Fieldcode?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Roles: 9.8/10 (Category avg: 8.7/10)
  • Analytics: 9.9/10 (Category avg: 8.5/10)
  • Location: 9.8/10 (Category avg: 8.5/10)

Who Is the Company Behind Fieldcode?

  • Seller: Fieldcode
  • Year Founded: 2001
  • HQ Location: Nuremberg, DE
  • LinkedIn® Page: www.linkedin.com
    46 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 45% Large, 41% Medium

What Do G2 Reviewers Say About Fieldcode?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient data management in Fieldcode, enabling seamless tracking and monitoring of tasks and team performance.
  • Users value the real-time updates from Fieldcode, enhancing communication and improving decision-making across the team.
  • Users enjoy the ease of use of Fieldcode, accessing job details effortlessly and benefiting from timely reminders.
  • Users value the regular updates from Fieldcode, enhancing functionality and optimizing operations continually.
  • Users appreciate the reporting features of Fieldcode, which enhance team performance visibility and SLA management.
Cons
  • Users find the learning curve steep for advanced features, though basic functionality remains user-friendly.
  • Users find the setup difficulties challenging initially, but once configured, the system performs effectively.
  • Users note the lack of accounting or billing functionalities in Fieldcode, requiring third-party integrations for these tasks.
  • Users find the initial setup complex, but appreciate the support and documentation for assistance in overcoming challenges.
  • Users find the limited automation requires extensive setup time, impacting initial configuration efficiency.

What Are Recent G2 Reviews of Fieldcode?

GoSpotCheck by FORM

GoSpotCheck by FORM is an industry-leading field execution app that guides, tracks, and improves performance in real time. Our easy-to-use mobile solution unleashes the power of field teams to drive market execution with dynamic task management, cutting-edge image recognition, photo reporting, field team communications, and advanced reporting – all within one easy-to-use platform. Guide teams, improve execution, and drive sales while creating a shared view of the field that helps leaders make better decisions, faster.

Average Rating: 4.7/5.0

Total Reviews: 66

How Do G2 Users Rate GoSpotCheck by FORM?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Roles: 9.8/10 (Category avg: 8.7/10)
  • Analytics: 9.5/10 (Category avg: 8.5/10)
  • Location: 9.8/10 (Category avg: 8.5/10)

Who Is the Company Behind GoSpotCheck by FORM?

  • Seller: FORM
  • Year Founded: 2011
  • HQ Location: Denver, CO
  • Twitter: @Form_com
    281 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Goods, Retail
  • Company Size: 46% Medium, 34% Large

What Do G2 Reviewers Say About GoSpotCheck by FORM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of GoSpotCheck, finding it helpful for tracking multiple retail accounts effortlessly.
  • Users find the ease of use and detail tracking features of GoSpotCheck invaluable for efficient retail management.
  • Users value the detailed note management capabilities of GoSpotCheck, enhancing team communication and recap efficiency.
  • Users value the wide range of options available in GoSpotCheck, enhancing their tracking and reporting experience.
  • Users find GoSpotCheck's ease of use and detailed note-taking features highly beneficial for tracking retail accounts effectively.

What Are Recent G2 Reviews of GoSpotCheck by FORM?

What Are G2 Users Discussing About GoSpotCheck by FORM?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated