--- title: Field Nation Reviews meta_title: 'Field Nation Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 401 reviews by the users' company size, role or industry to find out how Field Nation works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 401 scale: '5' date_modified: '2026-06-30' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Field Nation Reviews **Vendor:** Field Nation **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 401 ## About Field Nation Field Nation is the #1 labor marketplace for IT field service, connecting companies and skilled technicians to do great work across the nation. Our platform enables service delivery teams to identify and work with independent professionals who care about the outcome as much as they do. With Field Nation, companies can build and deploy their trusted on-demand workforce, and technicians can choose work that aligns with their interests, skill set, and schedule. Build a better way to work. Build it with Field Nation. THE CHALLENGE: Demand for skilled technicians is at an all-time high. There’s work to be done, but not enough workers. Companies are increasingly tired of sacrificing control and putting their customer relationships at risk because of outdated talent strategies. Yet, people with the skills and passion for IT field service are available, still committed to their profession, but not where you’d expect to find them. They want a new way of working— flexibility, autonomy, and freedom. Field Nation helps field service leaders: IMPROVE OUTCOMES \>\> Connect directly with the technicians representing your brand, and make sure their work is completed to your specifications before you click ‘Approve’. + 40% reduction in site revisits vs. third parties + 98% success rate on work completed via Field Nation RESPOND QUICKLY \>\> The breadth and depth of skilled technicians on the Field Nation marketplace enable you to say “yes” to your customers, knowing you can quickly scale up to meet demand. + Source techs and dispatch work up to 80% faster than third parties + 12-minute average time to first request in major cities + WOs completed in 29K+ zip codes across the U.S. + 1M WOs completed annually at 425K sites + Skilled techs with experience across 20+ service types REDUCE COSTS \>\> Eliminate the third-party margin stack and additional fees while maintaining control over your pay rates. + Visibility into current market rates by type of work and geography + Realize up to 20% labor cost savings vs third parties and up to 30% labor cost savings vs W2s ## Field Nation Pros & Cons **What users like:** - Users find Field Nation to be incredibly **easy to use** , making field service management efficient and straightforward. (35 reviews) - Users value the **efficient customer support** of Field Nation, making onboarding and troubleshooting a smooth experience. (16 reviews) - Users highlight the **efficiency** of Field Nation in streamlining operations and ensuring timely job completions. (14 reviews) - Users find Field Nation to be an **incredibly user-friendly** platform, enhancing workflow efficiency and integration ease. (13 reviews) - Users find Field Nation exceptionally **helpful** , streamlining technician dispatch and enhancing service delivery efficiency. (9 reviews) - Users value the **user-friendly interface** of Field Nation, enhancing efficiency in managing technicians and projects effectively. (9 reviews) - Simple (7 reviews) - Simplicity (7 reviews) - Users appreciate the **speed of finding qualified technicians** on Field Nation, facilitating quick project deployments nationwide. (7 reviews) - Data Management (6 reviews) **What users dislike:** - Users express concern over **quality skills** of technicians and the need for better app stability and support. (15 reviews) - Users express frustration over the **high fees** of Field Nation, which significantly inflate company expenses. (7 reviews) - Users frequently experience **technical issues** with Field Nation, including bogus technician listings and unstable mobile app performance. (6 reviews) - Users experience **delays** in communication and project execution, leading to missed deadlines and complicated approval processes. (5 reviews) - Users find **difficult navigation** in Field Nation, especially new users struggling with complex features and processes. (5 reviews) - Users feel the **fees are high** , particularly for small projects, which can lead to unexpected expenses. (5 reviews) - Users find the **lack of a reliable mobile app** for Field Nation frustrating, impacting their overall experience. (5 reviews) - Users experience a **steep learning curve** with complex features and initial difficulties in navigation and support response. (5 reviews) - Users report **poor support** from Field Nation, struggling with a buggy mobile app and high costs for minimal assistance. (5 reviews) - Connectivity Issues (3 reviews) ## Field Nation Reviews ### 1. Great ongoing support **Rating:** 5.0/5.0 stars **Reviewed by:** Doug P. | EVP, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Field Nation?** Field Nation provides all the assistance needed to let us use the platform successfully. **What do you dislike about Field Nation?** Notifications of messages process needs to be streamlined. **What problems is Field Nation solving and how is that benefiting you?** No apparent issues at this time ### 2. Company caters to the buyers not the providers **Rating:** 0.0/5.0 stars **Reviewed by:** Tyler H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2022 **What do you like best about Field Nation?** There is a lot of work on their platform. It's fairly easy to use. **What do you dislike about Field Nation?** Basically everything else. They have no interest in retaining providers. The providers pay for the platform while the buyers don't. They don't listen to the problems the providers have. The work orders sometimes require 15 to 30 minutes to understand the scope of work/watch videos on what your doing ( required by buyer ) and install apps or prepare, and buy equipment supplies, sometimes you don't get reimbursed. You never get reimbursed for prep time and these buyers almost always cram as much as possible into prep time. After you get done reviewing the work order you have to "request" it. Then there is a 1 in 100 chance that you get the work order. So be prepared for on average spending 4 to 6 hours reviewing and submitting requests for orders to maybe get one. **What problems is Field Nation solving and how is that benefiting you?** It hasn't solved any problems for me. Worst platform ever for the service providers. They have a horrible support team and you are better off getting help on reddit. ### 3. Great experience with Field Nation! **Rating:** 4.5/5.0 stars **Reviewed by:** Janee C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Field Nation?** Field Nation makes it very easy to locate many on demand technicians in many areas. Many technicians have been very friendly and professional. **What do you dislike about Field Nation?** Sometimes technicians do not show up to appts when they are scheduled. can create issues as a business. **What problems is Field Nation solving and how is that benefiting you?** Handling many work orders with quick install turn around. ### 4. Good **Rating:** 3.5/5.0 stars **Reviewed by:** Miriam D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Field Nation?** I can find technicians quickly for any area of knowledge. **What do you dislike about Field Nation?** We are penalized if our customer reschedules/canceled. However, technicians have canceled on us several times and FieldNation doesn't give us any solution. The fee for your platform is pretty high too. **What problems is Field Nation solving and how is that benefiting you?** Finding technicians in a timely manner. ### 5. Field Nation Services **Rating:** 5.0/5.0 stars **Reviewed by:** Fredrick G. | Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Field Nation?** I like the ease we get from Field Nation when seeking a technician with the expertise needed, as well as the variety of options to put in when publishing an order. **What do you dislike about Field Nation?** I don't like certain parts of Field Nation when logging templates and adding new clients to the system, as it can sometimes be difficult when creating a new order. **What problems is Field Nation solving and how is that benefiting you?** Field Nation is solving our need to find a wider variety of technicians much faster. We can create orders and see all the providers the platform offers divided by distance, skills and reviews. ### 6. Qualified Techs Onboarded and easy to find techs. Truly a time saver. **Rating:** 5.0/5.0 stars **Reviewed by:** Aaqib W. | Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2022 **What do you like best about Field Nation?** User-friendly interface, easy to use, best in business **What do you dislike about Field Nation?** Field Nation is doing an excellent job. However, the downtimes can be managed. **What problems is Field Nation solving and how is that benefiting you?** Sourcing out the techs in a timely manner, helping us grow to accommodate more volume. ### 7. Good experience with FN **Rating:** 4.0/5.0 stars **Reviewed by:** Raf R. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Field Nation?** Fairly easy to use and good quality platform **What do you dislike about Field Nation?** Being a Canadian the costs are a bit high due to conversion **What problems is Field Nation solving and how is that benefiting you?** Access to technicians in remote cities we don't have plus access to new work ### 8. We have used Field Nation for several years now and are our Go TO Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Field Nation?** If we ever have a problem with the Platform or with any tech, Field Nation is always there to help. They make things quick and easy. **What do you dislike about Field Nation?** Sometimes their website is slow and Quirky. And we do have techs tell us that they can not pick up or close out work orders from the platform. **What problems is Field Nation solving and how is that benefiting you?** In the past, we had requested that techs can not just set a time on site, and Field Nation had the programmers change this for us. ### 9. Efficient and useful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Field Nation?** Ease of use. I can create and publish a work order in a short amount of time. I like the fact that I can get a job up quickly and then update it as needed. the process is efficient and quick. **What do you dislike about Field Nation?** I don't really have any complaints. Figuring out how the WOs get paid seems to be an issue. When we have a dispute it's hard to know when someone actually gets paid so we end up with bad ratings which aren't our fault. **What problems is Field Nation solving and how is that benefiting you?** We need qualified tech all over the country. Our company could not afford to send techs efficiently. Getting access to techs in many different part of the country makes us more productive and profitable. ### 10. Great service provider **Rating:** 5.0/5.0 stars **Reviewed by:** Brock W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Field Nation?** Our company loves that we can find a qualified tech in most cities, to assist in on-site service needs. **What do you dislike about Field Nation?** Hard to tell if provider will be reliable or not, even after reviewing their past jobs. A lot of late providers, or under prepared. **What problems is Field Nation solving and how is that benefiting you?** Not enough techs for how many sites we have. We have sites across North America and FN helps prevent us from sending techs across the country. ### 11. Field Nation is a fantastic tool **Rating:** 5.0/5.0 stars **Reviewed by:** Quincy W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Field Nation?** The functionality of the program and its ability to respond quickly **What do you dislike about Field Nation?** The lack of shortcuts and widgets that make the site user friendly **What problems is Field Nation solving and how is that benefiting you?** Communicating with technicians all around America with ease ### 12. Fantastic experience so far **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Field Nation?** The vast number of Techs and service areas availability **What do you dislike about Field Nation?** So far, I haven't found a dislike about Field Nation **What problems is Field Nation solving and how is that benefiting you?** Scheduling Techs around the Country and Canada to perform repairs and Installation Jobs ### 13. Install assistance **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Field Nation?** Field Nation account management team is really helpful. Once you have gone through the training the program is easy to understand. I like that I was walked through the first job posting I put up. **What do you dislike about Field Nation?** Have not been on the platform long enough have any negatives. **What problems is Field Nation solving and how is that benefiting you?** Helps beat the labor shortage for projects. I don't have to go through long interview process. ### 14. I love the way team work and resolve problem. Response time is very quick and also valuable. **Rating:** 5.0/5.0 stars **Reviewed by:** Saif H. | Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Field Nation?** Customer service. And the why FN is designed is very good and easy to use. **What do you dislike about Field Nation?** Some of the techs spoil the goodness of the plateform but no worries FN team does well to dealing with that kind of tech. **What problems is Field Nation solving and how is that benefiting you?** So sometimes we are stuck with the tech who spoils the work on site FN team does respond quickly and closely. ### 15. MY FIELD NATION EXPERIENCE **Rating:** 4.5/5.0 stars **Reviewed by:** Zentine A. | Implementation Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Field Nation?** What I like the best about Field Nation is that it is user-friendly. It has features that are very useful for customers looking for the best techs within their criteria/preferences. Plus, I also love the idea that we can also communicate with the tech when negotiating the price and explaining further about the job. When I started using Field Nation I was amazed at how fast we can get a tech for the job. **What do you dislike about Field Nation?** Every time I used Field Nation, the tool is loading, but that's fine. Honestly, I can't think of any needed improvement for it as of now. So far, it's doing a great job. **What problems is Field Nation solving and how is that benefiting you?** The problem of having a hard time finding a tech for our project. It benefits us this time since we can easily get a technician right away, unlike before we still need to wait for how days before we can find one. ### 16. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Field Nation?** Many providers throughout the US. Easy to use platform. **What do you dislike about Field Nation?** It can be difficult to narrow down the skill level and experience of technicians if it doesn't fit within the drop down boxes. **What problems is Field Nation solving and how is that benefiting you?** Field Nation allows us to provide services across the country quickly with the burden of travel expenses. ### 17. System is horrible **Rating:** 1.0/5.0 stars **Reviewed by:** Jim D. | Business Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Field Nation?** I have gotten one good contractor from the system **What do you dislike about Field Nation?** The platform is absolutely horrible. It is incredibly difficult to do anything. Twice I have providers been paid incorrectly, and the only solution costs me more money. Additionally, the fees are outrageous. Customer/Technical Support is terrible. No one speaks english, so after being on hold for 20 minutes, there is no progress toward a solution. **What problems is Field Nation solving and how is that benefiting you?** Needed temp help with a wiring project and they were able to find a resource. ### 18. Very Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Matt G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Field Nation?** Easy to find high quality technicians that are available all the time **What do you dislike about Field Nation?** Somewhat slow when using browser. Error when trying to go to previous page **What problems is Field Nation solving and how is that benefiting you?** Finding technicians that are trustworthy ### 19. FN has pros and cons and it doesn't fit all situations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Field Nation?** Ease of use and access to the lot of people; however, ease of use is relative, since we have an account rep who is there to help with things like batch setups and grouping. if it's a simple task in just one geography, it's very intuitive. **What do you dislike about Field Nation?** Some hidden costs that were not communicated properly but also the talent pool is a hit and miss. In some areas, there are great people while in other areas it wasn't easy finding someone willing to work with the allocated budget. As you can guess that would be the big metro areas where you need FN the mots. **Recommendations to others considering Field Nation:** Make certain you have a good account team from the FN side, especially if wanting to use the service across North America, there are tax implications like GST if using the service in Canada. Also, set expectations, the FN app can only do so much, if you need specific pieces of data from the field work or need to provide custom training and provide confidential documents you will need a plan for this. FN takes a cut from the payments you make, make certain to work that in your calculations in terms what you want to pay the independent contractors. **What problems is Field Nation solving and how is that benefiting you?** We're solving the problem of having access to a pool of talent to handle specific tasks associated with device installations at retail. Relying on the gig segment for resources for one-of-a-kind temp assignments is difficult in terms of vetting people for skills, and capabilities. ### 20. FieldNation is my primary resource for quickly findings qualified technicians across the country **Rating:** 5.0/5.0 stars **Reviewed by:** Scott F. | VoIP Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Field Nation?** The user interface is very clean and straightforward forward, and easy to use. I can quickly create a Work Order and almost immediately get techs to request the job or counteroffer. **What do you dislike about Field Nation?** I have heard from multiple techs that they get money taken out of after the job is completed, so many will counter for more money to offset that fee. **Recommendations to others considering Field Nation:** Have some standard WO types that you can template. Makes creating jobs faster. **What problems is Field Nation solving and how is that benefiting you?** Quickly get a local tech to preform a site survey at a location to assess the Local Area network and document the existing infrastructure so our engineers can propose a solution the customer will sign off on. ### 21. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah W. | Central Operations Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Field Nation?** FN team always helps with any questions we have. Bi Weekly Cadence is a great way to voice our questions and get answers. If FN team doesn't have an answer, they get back to us through email within the next hour or so! FN Platform is very easy to use **What do you dislike about Field Nation?** Nothing! Everything is great! This isn't letting me go past this question. Nothing to add. Nothing to add. Nothing to add. nothing nothing nothing **What problems is Field Nation solving and how is that benefiting you?** Helping find technicians in areas where we don't have internal team members. ### 22. Field Nation Review **Rating:** 1.5/5.0 stars **Reviewed by:** Marc B. | Lead Data Analyst | Account Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Field Nation?** -It's access to a platform of skilled workers all over North America. Perfect for businesses that need to scale quickly and route work to drivers as soon as possible. **What do you dislike about Field Nation?** It's fee setup of charging both the worker and the company is not fair or equitable and does not allow a truly free marketplace. It also does not allow for a scalable multi-location upload per work order. **Recommendations to others considering Field Nation:** -Make sure you have a scalable way to deploy your work to the platform. **What problems is Field Nation solving and how is that benefiting you?** Finding workers in places where we thought recruiting would be difficult like parts of Canada is super helpful. The sales team and product team was very transparent about what is and isn't possible. ### 23. Field Nation Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Field Nation?** The ability to find technicians almost anywhere across the country. In most cases, having the ability to select from multiple Pros. Far above and beyond other platforms I've used **What do you dislike about Field Nation?** Technicians that try to lie about their experience and are not held accountable for it. If a tech requests a service call and we assign it to them, they should know what they are doing. If we have to tell them to leave because they are not qualified, we still have to pay them. They should be penalized somehow for it. It wastes our time, and the customer's time. **Recommendations to others considering Field Nation:** Be careful of "pros" that are not qualified to do the job posted. **What problems is Field Nation solving and how is that benefiting you?** Recruitment. I'm finding that the recruitment team is very helpful and understands our needs. Yes, it helps finding techs which makes my job easier. I believe it has. ### 24. Fast & Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2022 **What do you like best about Field Nation?** The ability to create jobs and dispatch them to qualified technicians quickly and efficiently. The ability to screen candidates for ability and experience ensures I get the right tech most of the time. **What do you dislike about Field Nation?** The speed at which the response to the technician is required. Sometimes I have had the job up for 10 minutes and have already started getting declines from techs due to the quick turnaround in availability. I don't know why I need to be informed of who doesn't want the job, I can just route it to someone who does want the work in my own time. **What problems is Field Nation solving and how is that benefiting you?** Nationwide tech needs with minimal notice are being handled quickly much to the joy of the client. The dispatch and WO process is easy and the FlightBoard is easy to manage. ### 25. Field Nation Hypercore Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Field Nation?** The portal access and availability in different countries. Ability to change the time and date and republish easy , it is a very easy to use site. Not sure what benefits having a paid version would be to the portal access. **What do you dislike about Field Nation?** There is no phone app for the dispatch managers to be able to see the techs. Also some times is hard to get techs in certain regions but offering more money usually does the trick. **Recommendations to others considering Field Nation:** I would encourage everyone to use field nation and be on field nation to offer services it is a great de-centralization tool **What problems is Field Nation solving and how is that benefiting you?** It helps me bring professional tech support to customers where we do no have our own staff and we rely on the people in the area. Also helps local economy grow as it generates new jobs for people. ### 26. Using Field Nation is a Breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Will G. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Field Nation?** I find the data on each technician (distance from site, experience, number of jobs completed) to be very helpful when selecting a tech. **What do you dislike about Field Nation?** We often receive requests to increase work order amounts due to the percentages Field Nation takes out of the technician's pay. The ability to build a template with the basic subscription would be awesome. **What problems is Field Nation solving and how is that benefiting you?** Field Nation is making it easy for me to find technicians nationally without worrying about competing for business. It saves me a lot of time making phone calls to random businesses that may or may not want my scope of work. ### 27. Easy to use and lots of resources, however YMMV with the individuals **Rating:** 4.5/5.0 stars **Reviewed by:** John H. | Phase 2 Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Field Nation?** The number of resources available is great. It's also very easy to track and review those with whom you contract. I also like the weekly approval grading report so that we can stay on top of our metrics. **What do you dislike about Field Nation?** It can be hit or miss with some of the resources. We've had an experience or two that could have been better. Not the fault of Field Nation by any means, but we've decided to notify our customers that the tech we send onsite is 3rd party so they know beforehand they are not a direct representation of our company just to be on the safe side should they have a negative experience. **What problems is Field Nation solving and how is that benefiting you?** The primary problem we are solving is finding a reliable resource in locations where we don't have our own presence. The benefit of having someone local saves us so much on travel expenses. ### 28. Great Resource for Small Business Damage Assessments **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Field Nation?** The amount of field providers, the various ways you can view them to keep things organized (for instance, view all providers within 100 miles, with the closest providers at the top), that we can create our own talent pools **What do you dislike about Field Nation?** Field Nation could improve their assistance with finding providers when nearby/qualified providers are more limited. **What problems is Field Nation solving and how is that benefiting you?** Field Nation gives us access to a nationwide network of qualified field technicians that complete damage assessments for our small company nationwide. Access and use of these technicians' skills is how we can run a successful consulting firm. We could not do our jobs in office without them doing their jobs in the field. ### 29. Quick Support with Qualified Technican **Rating:** 5.0/5.0 stars **Reviewed by:** Shirley T. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Field Nation?** The ability to get several candidates in a short period of time. Knowing a background check and drug screen have already been performed saves time when trying to get a tech quickly. **What do you dislike about Field Nation?** Technicians don't always have good resumes posted. Creating reports for invoices could be easier or maybe I just don't have the proper training to do them. I wish I had the time to learn more about the reporting features. **What problems is Field Nation solving and how is that benefiting you?** When I have a short-term project is it easy to get tech from the vast selection Field Nations has to offer. I also like the ability to be able to choose techs who have worked with us in the past. I have several repeat technicians that are asked for by name when I have a position open. ### 30. Overall Positive Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2022 **What do you like best about Field Nation?** Using Field Nation has helped our company to connect with industry professionals to assist in tackling niche field projects. There are also various reviews and stats on providers that can be reviewed to help ensure a positive working experience. **What do you dislike about Field Nation?** There are regular glitches with the platform that can disrupt workflow at especially pressing times. Also would like there to be a more thorough vetting system and required background checks for technicians/providers that enter the platform. **What problems is Field Nation solving and how is that benefiting you?** Through this platform, our company has easier access to electronics and HVAC professionals that can be scouted and vetted to perform work specific to our company's niche. ### 31. Using Field Nation **Rating:** 5.0/5.0 stars **Reviewed by:** Janna Vaye B. | Implementation Coordinator (Canada)- III, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Field Nation?** The ease of using Field Nation. I like how we can manage everything to have a successful event such as the tasks field in which it shows a checklist of what needs to be done. I also like how quick techs are assigned to my requests. **What do you dislike about Field Nation?** So far, I have nothing to dislike since Field Nation has been very helpful in fulfilling my day-to-day tasks. I am able to make my customers happy because I am able to support their requested schedule with Field Nation. **Recommendations to others considering Field Nation:** Field Nation will make your life easier. You will not regret using it. **What problems is Field Nation solving and how is that benefiting you?** Technician assignments for my customer requests. I realized how helpful and convenient it is to have Field Nation since it is able to provide what I and my customers need. ### 32. Excellent Medium for Getting Jobs Filled **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2022 **What do you like best about Field Nation?** The most helpful aspects of Field Nation are: Ability to have a visible track record of work for technicians (reviews, ratings, rankings); Support/assistance from the Field Nation team when issues arise; Ability to craft unique and specific work order criteria (deliverables, signature, checklist of tasks). **What do you dislike about Field Nation?** A few of the downsides of the platform include: Not a lot of support for remote locations where you need to have work done; Fees charged both ways (provider and buyer) which leads to providers wanting you to cover their costs without realizing a cost is also incurred on your end **What problems is Field Nation solving and how is that benefiting you?** My business needs require cabinet installations across the country with very specific guidelines and need for a lot of detailed records. This platform allows for things to be tracked, executed, communicated, and documented to the level that we need them to be. ### 33. Great platform to get any job accomplished! **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph S. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Field Nation?** The ability to find help for any job. There are great resources anywhere you need work done. **What do you dislike about Field Nation?** Nothing. Honestly, it is near perfect. I love the interface and the ease as which to use it. **Recommendations to others considering Field Nation:** If you need to find good people who can complete the job right the first time, then FN is the way to go. The resources are amazing! **What problems is Field Nation solving and how is that benefiting you?** FN allows us to complete any job anywhere and anytime with great resources. ### 34. Has met our needs relatively well **Rating:** 4.0/5.0 stars **Reviewed by:** Yaakov S. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Field Nation?** A huge plethora of service providers to choose from that we would have never been exposed to nor had access to. **What do you dislike about Field Nation?** The limitations of the work order interface / system are somewhat troubling. Many jobs cannot be fully defined at the outset. **What problems is Field Nation solving and how is that benefiting you?** We are able to have a nationwide network of qualified installers and technicians that we would have never had with our own in-house team. Our service area has expanded drastically due to this benefit. ### 35. A great and useful marketplace! **Rating:** 4.0/5.0 stars **Reviewed by:** Alex C. | Support Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Field Nation?** We need agents from all over the country and even in the more remote places it is possible to find someone to do the job. **What do you dislike about Field Nation?** It can be hard to navigate some of the countering and canceling options when an agent mistakenly takes a job or forgets to counter. **What problems is Field Nation solving and how is that benefiting you?** Field Nation acts as a good stop gap for missed services from our usual field reps. ### 36. Very Pleasant to Work With **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa W. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Field Nation?** How easy it is to find a technician in the area that we need in a timely manner. **What do you dislike about Field Nation?** The only thing is having to put money on a job request before the job has been completed and trying to cancel without penalty **What problems is Field Nation solving and how is that benefiting you?** When we don't have someone for a job, Field Nation is giving us someone so we can continue with the work. ### 37. Field Nation helps freelancers connect with buyers that they would not have access too otherwise. **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | H2S Safety Technician / HSE Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Field Nation?** I find the access to available work is the most helpful. **What do you dislike about Field Nation?** I dislike the amount of time it takes to meet all of the requirements when doing work through Field Nation. **What problems is Field Nation solving and how is that benefiting you?** Field Nation is solving the problem of finding buyers for me to work for. ### 38. First Time User of Field Nation! **Rating:** 4.5/5.0 stars **Reviewed by:** Karen M. | I worked as a T&T Scheduling Associate in NCR, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Field Nation?** I am amazed that the tool provides users several options to choose from in assigning a technician for each task we created. It also showed the ratings and other things to know for a tech. for us to decide to assign him or not. **What do you dislike about Field Nation?** I sometimes encountered lagging issues when creating a task. **What problems is Field Nation solving and how is that benefiting you?** So far the only issue I dealt with is the lagging issue after I clicked on the Publish button. ### 39. Excellent tool. Great support **Rating:** 5.0/5.0 stars **Reviewed by:** Joe R. | F, Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2022 **What do you like best about Field Nation?** The professionals that we engage with from Field Nation are the top in the industry **What do you dislike about Field Nation?** Reports can be confusing to create to meet our needs **Recommendations to others considering Field Nation:** Use it you won't be disappointed. **What problems is Field Nation solving and how is that benefiting you?** We are able to find highly skilled providers to support our clients throughout the US and Canada without any problems ### 40. Premier Contracting Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | Lead Field Services Coordinator- Process Lead, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about Field Nation?** Easy to use, find a tech and run reports **What do you dislike about Field Nation?** the very few low tech pool areas, service provider companies swapping last moment with wildcard techs **Recommendations to others considering Field Nation:** best platform for contracting, especially for retail/commercial **What problems is Field Nation solving and how is that benefiting you?** Improving Marketsmart insights so we can plan larger projects ### 41. Great Experience! **Rating:** 4.5/5.0 stars **Reviewed by:** Joe D. | Senior Consulting Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Field Nation?** Ease of getting resources, quick availability, and skills **What do you dislike about Field Nation?** Billing setup! Should be more straight forward for pre-funding our account. **What problems is Field Nation solving and how is that benefiting you?** We use Field Nation for resources in locations that we don't already have resources in or for project that require short term resources when we are not available. ### 42. I rarely ever have an issue with the actual platform, and if I do the support is responsive/helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about Field Nation?** Auto dispatch rules and Templates + mass work order creation **What do you dislike about Field Nation?** Difficulty in getting some work orders assigned in tech deserts/ When techs have issues with uploading deliverables out in the field **Recommendations to others considering Field Nation:** A great starting point for finding technicians and field staff to meet your needs, and if you have more specialized work or requests, Field Nation is willing and able to work with you to find solutions. **What problems is Field Nation solving and how is that benefiting you?** Finding providers with auto dispatch rules ### 43. Easy and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Field Nation?** I like the visibility that you have in the portal to see what the competitive rates are in the different areas, and the control you get when choosing a tech. **What do you dislike about Field Nation?** I don't think there is honestly anything that I dislike about the platform. **What problems is Field Nation solving and how is that benefiting you?** I am solving budget issues for our customers and with the control of communication I get with the techs when they are on a job, there is no middle person to deal with. ### 44. This platform has opened previously closed doors for our business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Field Nation?** It is incredibly easy to identify potential candidates and schedule them for the job. Communication is also made easy by the messaging feature housed within the platform. **What do you dislike about Field Nation?** Sometimes it can be difficult to source or nail down someone for a job. This isn't necessarily the platform's fault, though. Labor is in high demand right now. Maybe they could work on bringing additional talent onboard. **Recommendations to others considering Field Nation:** Go for it. Their support team is also terrific! **What problems is Field Nation solving and how is that benefiting you?** The problem we are solving is finding talent for jobs that are outside of our immediate geographical area. It is often cheaper to go with a fieldnation tech than it is to have one of our in-house techs fly out to a client. ### 45. Solid platform, great vetting and support. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Field Nation?** In platform vetting visualizations, template management. **What do you dislike about Field Nation?** Sometimes can be laggy or buggy but nothing critical. **Recommendations to others considering Field Nation:** Try it out, use the support team. **What problems is Field Nation solving and how is that benefiting you?** It is being able to get the best technician before the job starts and do so en masse. ### 46. CEO **Rating:** 5.0/5.0 stars **Reviewed by:** Tony B. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Field Nation?** We have had a wonderful experience with FN identifying and engaging with quality engineering throughout the US and Canada. **What do you dislike about Field Nation?** So far nothing. I could use a little more help identifying quality candidates in remote locations **Recommendations to others considering Field Nation:** Set it up and practice using it. **What problems is Field Nation solving and how is that benefiting you?** The key problem they solve is identifying the right engineering talent for the right job. ### 47. Good experience overall **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Field Nation?** Easy to find technicians, easy to set up work orders, easy to communicate with them, easy to set up the account and fund it **What do you dislike about Field Nation?** Specifically to the security industry, it is hard to search for technicians with the right skills **What problems is Field Nation solving and how is that benefiting you?** We can deploy technicians in every part of the country. We can also offer the same pay as the technicians were local. ### 48. A GREAT tool to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela D. | Service manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2021 **What do you like best about Field Nation?** Field nation is very good at allowing us to find the right talent for the WO. The possibility to run reports and the quantity of information and data we have at our disposal. It works great at managing the workflow on the day of the service requested. **What do you dislike about Field Nation?** When removing a technician from the WO, it takes a long time. Also, technicians can change their time onsite, even after speaking to the service delivery manager. Also, it crashes a lot, and it's very slow when there is a lot of activity going on. The selection pool could be better too. A lot of locations are very remote, with almost zero talent available. **Recommendations to others considering Field Nation:** AMAZING tools available to it's users, it doesn't matter the area they want covered. FN has a wide selection of vendors we can trust. It has made our job and our life better, and we're very happy. **What problems is Field Nation solving and how is that benefiting you?** Without Field Nation, our client's business would not be successful. FN is quick to help with our concerns, they have a wide variety of technicians in many different areas, which makes it easier for us to fill out a WO. And a lot of flexibility. ### 49. Easy to use platform with great support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2022 **What do you like best about Field Nation?** Responsiveness of support is timely and they work to resolve the issue **What do you dislike about Field Nation?** Cannot assign directly to provider and when routing many others still see the work order **What problems is Field Nation solving and how is that benefiting you?** Field Nation actively recruits in remote areas bringing more candidates for the work required ### 50. Best tool for the job **Rating:** 5.0/5.0 stars **Reviewed by:** Ignacio P. | Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2021 **What do you like best about Field Nation?** The various reports and info you can pull from their Work Activy function is a huge timesaver and very easy to use. Also Support is always helpful and quick to answer any inquiries. **What do you dislike about Field Nation?** Would prefer to have a way to find changes made on a Work Order in an easier way, for example, who wrote this particular note or changed this particular field. I feel like technicians being able to change their time after the Work Order has been completed is also a risk. **Recommendations to others considering Field Nation:** Definitely the best platform in the market for IT work. Very helpful support and tons of great tools to make your job easier. **What problems is Field Nation solving and how is that benefiting you?** All sorts of issues from our various clients, from networking troubleshooting, to fiber cabling and laptop repairs. Our company would not be where it is today without this platform. ## Field Nation Discussions - [How do you input your insurance information down with ease?](https://www.g2.com/discussions/how-do-you-input-your-insurance-information-down-with-ease) - 2 comments, 1 upvote - [Does Field Nation have technicians everywhere I need work done?](https://www.g2.com/discussions/technicians-where-you-need-them) - 1 comment, 1 upvote - [What kind of support does Field Nation offer?](https://www.g2.com/discussions/field-nation-support) - 1 comment, 1 upvote - [How do I know the technicians on Field Nation are reliable?](https://www.g2.com/discussions/quality-and-reliability-of-technicians-on-field-nation) - 1 comment, 1 upvote - [Is Field Nation risky?](https://www.g2.com/discussions/field-nation-risk-management) - 1 comment, 1 upvote - [View Field Nation pricing details and edition comparison](https://www.g2.com/products/field-nation/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-05+20%3A36%3A49+-0500&secure%5Bsession_id%5D=0f98af8b-4ddf-4133-9750-8698fbb590d8&secure%5Btoken%5D=f8df21b52fa84323f95eb592fb97d3b6a2b6f9cc3be3900c98522a00d43d043b&format=llm_user) ## Field Nation Integrations - [Autotask](https://www.g2.com/products/autotask/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) ## Field Nation Features **Platform Basics** - Payment - Project Management - Dashboard **Generative AI** - AI Text Summarization - AI Image-to-Text **Generative AI** - AI Text Summarization **Before the Job** - Calendar - Dispatch - Roles - Booking **Platform Performance** - Interoperability - Performance - Monitoring **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications **Platform Content** - Contracts - Request Tool - Selection Management - Invoicing Tool - Proposal Tool **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Platform Additional Functionality** - Reporting - Mobility - Portal **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Field Nation Alternatives - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (366 reviews) - [Worksuite](https://www.g2.com/products/worksuite/reviews) - 4.4/5.0 (114 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) - 4.1/5.0 (422 reviews)