# Field Nation Reviews **Vendor:** Field Nation **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 398 ## About Field Nation Field Nation is the #1 labor marketplace for IT field service, connecting companies and skilled technicians to do great work across the nation. Our platform enables service delivery teams to identify and work with independent professionals who care about the outcome as much as they do. With Field Nation, companies can build and deploy their trusted on-demand workforce, and technicians can choose work that aligns with their interests, skill set, and schedule. Build a better way to work. Build it with Field Nation. THE CHALLENGE: Demand for skilled technicians is at an all-time high. There’s work to be done, but not enough workers. Companies are increasingly tired of sacrificing control and putting their customer relationships at risk because of outdated talent strategies. Yet, people with the skills and passion for IT field service are available, still committed to their profession, but not where you’d expect to find them. They want a new way of working— flexibility, autonomy, and freedom. Field Nation helps field service leaders: IMPROVE OUTCOMES \>\> Connect directly with the technicians representing your brand, and make sure their work is completed to your specifications before you click ‘Approve’. + 40% reduction in site revisits vs. third parties + 98% success rate on work completed via Field Nation RESPOND QUICKLY \>\> The breadth and depth of skilled technicians on the Field Nation marketplace enable you to say “yes” to your customers, knowing you can quickly scale up to meet demand. + Source techs and dispatch work up to 80% faster than third parties + 12-minute average time to first request in major cities + WOs completed in 29K+ zip codes across the U.S. + 1M WOs completed annually at 425K sites + Skilled techs with experience across 20+ service types REDUCE COSTS \>\> Eliminate the third-party margin stack and additional fees while maintaining control over your pay rates. + Visibility into current market rates by type of work and geography + Realize up to 20% labor cost savings vs third parties and up to 30% labor cost savings vs W2s ## Field Nation Pros & Cons **What users like:** - Users appreciate the **ease of use** of Field Nation, finding it simple and efficient for managing field services. (33 reviews) - Users appreciate the **excellent customer support** from Field Nation, enhancing the overall experience with prompt assistance and guidance. (14 reviews) - Users value the **efficiency** of Field Nation, enabling quick job dispatch and streamlined technician management. (12 reviews) - Users find Field Nation to be **incredibly user-friendly** , ensuring a smooth and efficient workflow for all operations. (12 reviews) - Users find Field Nation to be incredibly **helpful** for managing technicians and improving service delivery efficiency. (7 reviews) - Users value the **user-friendly interface** of Field Nation, enhancing efficiency in managing technicians and projects effectively. (7 reviews) - Simple (7 reviews) - Easy Access (6 reviews) - Easy Setup (6 reviews) - Setup Ease (6 reviews) **What users dislike:** - Users report a need for **improvement in technician quality** and app stability, affecting overall service experience. (14 reviews) - Users criticize the **high fees** of Field Nation, finding them unreasonable and detrimental to overall expenses. (6 reviews) - Users report **technical issues** with Field Nation, including app instability and frustrating re-entry of information on work orders. (6 reviews) - Lack of Mobile App (5 reviews) - Poor Support (5 reviews) - Users experience **delays** in communication and project timelines, leading to frustration and potential SLA issues. (4 reviews) - Users find **difficult navigation** in Field Nation, especially challenging for new users, affecting overall ease of use. (4 reviews) - Users feel the **fees are high** , particularly for small projects, which can lead to unexpected expenses. (4 reviews) - Users experience a **steep learning curve** with complex features and initial difficulties in navigation and support response. (4 reviews) - Connectivity Issues (3 reviews) ## Field Nation Reviews ### 1. Expands Our Reach with Reliable, Nationwide Talent **Rating:** 5.0/5.0 stars **Reviewed by:** Raymond R. | Customer Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Field Nation?** Field Nation provides quick access to a plethora of trained professionals that allows companies like ours to expand our footprint to nationwide status in support of our customers. Customers like the option of having a single source vendor to reach out to in a time of need. **What do you dislike about Field Nation?** I really do not have any complaints about Field Nation. I have only had one issue where I had to go to support since the provider we selected replaced himself with an alternate who had a much lower rating but I called support and we resolved it quickly. **What problems is Field Nation solving and how is that benefiting you?** We have customers who have planned and unplanned events that require talent in areas where they do not have a physical presence. The planned events are easy as we have the time to source, vet and engage a Field Nation professional with time to plan, communicate and execute. The unplanned events are where it gets interesting and having access to the expansive network of technicians allows us to become the hero. For example, this past Sunday I received a call from one of my customers that they needed remote hands support for a Fortinet upgrade that had not been successful and in one hour I had engaged a Field Nation technician who arrived on site Monday morning at 9AM CST and by 10AM, the issue was resolved and my customer and theirs were completely satisfied. Field Nation allows us to resolves these issues without having to fly anyone to the customer site which minimizes the cost of doing business quickly, efficiently and effectively. ### 2. Reliable Resource for Fast Technician Dispatch **Rating:** 4.5/5.0 stars **Reviewed by:** Michael P. **Reviewed Date:** January 20, 2026 **What do you like best about Field Nation?** I appreciate the amount of technicians available on Field Nation, which allows us to quickly find qualified and capable technicians across a wide area, including the entire US. The almost immediate response to our company when there are any issues is also very valuable. The support desk agents are quick to reply and communicate, helping us solve issues swiftly. Additionally, having multiple immediate ways to get in touch with a technician if something starts to go south makes the process efficient. **What do you dislike about Field Nation?** Maybe some UI changes on the website, but personally I haven't had any issues worth noting. **What problems is Field Nation solving and how is that benefiting you?** Field Nation helps us find technicians quickly across a wide area, ensuring issues are addressed promptly, which keeps customers happy. The platform's extensive technician network and quick response from the support desk make it a valuable tool. ### 3. Effortless Technician Dispatch with Field Nation **Rating:** 5.0/5.0 stars **Reviewed by:** Will C. | Freelance Translator **Reviewed Date:** December 12, 2025 **What do you like best about Field Nation?** I like the fact that there are a lot of features that allow me to find the best resource and availability for each technician and site. One of the features I enjoy is the market smart insights, where I can see the entire map and locate technicians by filtering their skills and certifications. It makes the search process very straightforward and efficient. Additionally, I find that the initial setup was pretty easy because the software has a tour for new users that clearly explains everything, making it user-friendly. **What do you dislike about Field Nation?** There are certain things that can be improved, like the way that Field Nation screens their technicians. Some technicians don't perform well, so it's important to check reviews on each individual person from their previous jobs to verify if they can actually perform on a job site. **What problems is Field Nation solving and how is that benefiting you?** I use Field Nation to dispatch technicians easily, saving time compared to manual calls. The search tools with market smart insights help me locate technicians by skills at the right sites, ensuring I find the best resource and availability. ### 4. Effortless Work Order Management with Field Nation **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmad j. | Field dispatch coordinator, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Field Nation?** I find Field Nation to be a great platform for hiring and managing technicians efficiently for troubleshooting tasks across various locations, such as Walmart stores. I love that it allows us to handle multiple work orders simultaneously, which is crucial for our operations. The ability to set negotiation rates for technicians based on the specific job requirements is incredibly valuable, offering flexibility and potential cost savings. I also appreciate the platform’s wide reach, making it easy to find technicians suited to our specific needs, and the flexibility to set timing for projects, enhancing our scheduling capabilities. Overall, I am pleased with how easy and manageable the interface is; even those with basic technological skills can understand and navigate the options and settings effortlessly. In terms of setup, it was quite straightforward, with account creation and the user interface being simple enough for anyone to grasp quickly. These features collectively ensure our processes run smoothly and efficiently, making Field Nation an indispensable tool in our operations. **What do you dislike about Field Nation?** Sometimes Field Nation work orders are approved accidentally, and there is no straightforward way to correct these approvals with relevant correction information and charges. This creates an issue that ideally should be addressed with a corrective option. Additionally, there is a lack of notifications for work orders that are overdue by 2 to 3 days, which can cause SLAs to be missed and negatively impact the process of approving work orders and releasing payments. **What problems is Field Nation solving and how is that benefiting you?** I use Field Nation to efficiently hire and manage technicians for troubleshooting tasks, negotiate rates, and handle multiple work orders simultaneously, all with an easy-to-use interface. ### 5. Empowering Managed Services with Field Nation’s Innovative Match 2.0 and Task Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Field Nation?** With over 20 years in the managed services industry, I've used numerous labor platforms to deliver break-fix and project work for companies of all sizes, from small businesses to large enterprises. The Field Nation Marketplace stands out as the easiest platform to use, the fastest in finding qualified technicians, and the best for achieving strong customer outcomes. Several features make Field Nation essential for managing our workload. The updated Match 2.0 uses smart technology to quickly connect us with skilled professionals, making it simpler than ever to assign qualified technicians to our projects. The platform’s Push/Pull integration with Smartsheets streamlines our data management, while Talent Pools allow us to group proven technicians for future needs. Additionally, the ability to define TASKs within work orders provides a clear roadmap for technicians, ensuring that every job meets our standards and delivers the data we need for thorough customer reporting. Field Nation is an invaluable tool for delivering reliable, high-quality service. Its powerful features help us achieve consistency and efficiency, ultimately driving better results for our customers. **What do you dislike about Field Nation?** Field Nation has great tools; however, they are missing one that would help grow their break-fix work with enterprise-level customers. The ability to manage inventory/warehouse parts and trunk stock for technicians. **What problems is Field Nation solving and how is that benefiting you?** Finding Qualified Technicians Quickly, Streamlined Task Management, Efficient Data Management, Building Reliable Talent Pools ### 6. Reliable Solution with Fast Response and User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Shumail F. **Reviewed Date:** October 23, 2025 **What do you like best about Field Nation?** I have been using Field Nation for about ten years, primarily for services in my local area and most of Canada, and I am genuinely amazed by their professional service. One of the standout aspects of Field Nation is their quick response to disputes and issues, especially concerning amounts, taxes, and parking, which they handle efficiently and resolve promptly. This kind of reliability and support in a busy environment is invaluable. I find the user interface and their mobile-friendly app particularly useful and easy to navigate, which greatly enhances my overall experience. Setting up the service was straightforward and not at all difficult, which I appreciate as it saves me time and makes using the platform much more accessible. Additionally, Field Nation has a vast client base, enabling me to find more clients compared to other vendors, which is a significant benefit. Their promptness and ability to resolve issues in a timely manner greatly enhance my workflow, making Field Nation an integral tool in my operations. **What do you dislike about Field Nation?** I dislike the way Field Nation handles check-in and check-out times, especially when there's no internet signal on site. This leads to delays being marked against technicians, even when the client is fine with a later check-in. This process needs revision so that technicians are not unfairly penalized due to connectivity issues. **What problems is Field Nation solving and how is that benefiting you?** Field Nation resolves disputes effectively, ensuring quick responses and timely resolutions, which saves me time. The mobile-friendly app enhances accessibility and usability, and I find a larger client base compared to other vendors. ### 7. Easy to Use and Manage **Rating:** 5.0/5.0 stars **Reviewed by:** Christy O. | Executive Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Field Nation?** FieldNation Review We use FieldNation on a daily basis, and it has quickly become an essential part of our workflow. As someone still relatively new to the platform, I’ve found it incredibly easy to use—even as a beginner. One of the things I value most is how seamlessly it integrates with our Autotask services, allowing us to manage everything in one centralized, streamlined system. The platform gives us the flexibility to implement anything we need to support our internal processes, which has made day-to-day operations much smoother. Whether we’re posting jobs or locating techs across the globe, FieldNation allows us to move quickly and confidently. Overall, it’s a reliable, user-friendly tool that adapts well to our needs—and I highly recommend it to teams looking to simplify and scale their field service management. **What do you dislike about Field Nation?** At this time, I can't say there's anything I truly dislike about FieldNation. However, if I could suggest one improvement, it would be allowing super admins to add employees directly—without needing to go through a middleman or customer support—especially when urgent issues arise with logins or third-party integrations like Autotask. When emergency tickets come in, every minute counts, and waiting on support slows things down. **What problems is Field Nation solving and how is that benefiting you?** Field Nation helps us solve the challenge of finding qualified, on-demand technicians in virtually any location—fast. This is especially important when we're managing multiple projects or responding to emergency service requests across different regions. The platform streamlines our workflow by integrating with Autotask, which means we can manage tickets, dispatch work, and handle updates all in one place. It’s saved us time, reduced the stress of last-minute scheduling, and allowed us to scale our services more efficiently without sacrificing quality. ### 8. Field Nation Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jen L. | Technical Support Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Field Nation?** Field Nation helps our business find technicians all over the US and Canada to perform repairs on our products. Without this availability, we would not be able to provide such a wide location range to our customers. The platform is used by our company every day and is very user friendly. Customer support is outstanding. Most reported issues are resolved within a day or two. **What do you dislike about Field Nation?** It is not always easy finding a tech in some rural areas of the US. Some technicians are less experienced and occasionally you have to take a chance that the tech you hire will be professional, knowledgeable and willing to learn how to repair our products from video tutorials provided. Not all providers on Field Nation have these traits and most just need experience, which we are willing to provide. **What problems is Field Nation solving and how is that benefiting you?** Field Nation helps us find technical providers all over the US and Canada. ### 9. Expedited Service and Trusted Partners Keep Us Focused on Customers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Field Nation?** The expedited service and trusted partners give my team the ability to stay focused on our customers, without needing to travel out into the field. **What do you dislike about Field Nation?** At times, processing invoices can be confusing, especially when we pay multiple invoices at once. **What problems is Field Nation solving and how is that benefiting you?** We use multiple staff augmentation resources, which helps us keep our G&A expenses lower while still providing reliable field support in our outlier locations. ### 10. Easy to Use with High-Quality Resources **Rating:** 5.0/5.0 stars **Reviewed by:** Adam L. | Senior Technical Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Field Nation?** The ease of use and the quality of resources **What do you dislike about Field Nation?** The platform could be improved from both an aesthetic UI and overall functionality perspective. **What problems is Field Nation solving and how is that benefiting you?** Remote resources and flex resources. ### 11. Easy to Use, Fast Emergency Support with Nationwide Tech Options **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Field Nation?** Ease of use and quick access to get emergency support. Large option of techs across the nation. **What do you dislike about Field Nation?** Some of the technicians can be flaky and can slightly delay projects. **What problems is Field Nation solving and how is that benefiting you?** Quickly getting smart hands on site to troubleshoot an issue. Easy to get someone nation wide, we previously had to schedule a flight and go out ourselves to configure networks. This saved us a lot of money and time. ### 12. Highly recommend using Field Nation. **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa N. | Support Coordinator/Field Nation Work Order Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Field Nation?** I like the vast network of available technicians. The system is relatively easy to use, and the templates are easy to understand and create. It works well with our local internal system. Easy to **What do you dislike about Field Nation?** I don't like the update that changed the providers tab. It's harder to navigate/understand. Very hard to find and write internal notes on Providers. I wish we could message Providers without them requesting an assignment. It would make it easier to start a network of reliable technicians for future use. **What problems is Field Nation solving and how is that benefiting you?** Alot more information offered on Providers. ### 13. Access quality providers **Rating:** 5.0/5.0 stars **Reviewed by:** Brian C. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Field Nation?** Field Nations has saved me a tremendous amount of time vetting a new contractor in a new city. It's important to me that when a provider is on a job site, they are representing my company. **What do you dislike about Field Nation?** As a reseller, I'm used to no sales tax when I purchase, and my customers end up paying sales tax 3 times for the same materials. **What problems is Field Nation solving and how is that benefiting you?** Field Nation has no biases when disputing a problem, I've a few that I thought could have been better outcome but those are far between. ### 14. Great connections and dedicated service **Rating:** 5.0/5.0 stars **Reviewed by:** Maria T. | Client Experience Liaison, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Field Nation?** While you can work with it by yourself and barely need any contact with their customer service, they will still be available whenever needed. I had not had the need to use it or integrate it with other apps, so I couldn't tell you, but my experience with paying them (and getting my money back if needed) has been more than easy. I can use it on a project or daily basis if needed; it has the option to mark if the request is a "revisit" which can give some context to the technicians as well. In general, I trust it implicitly with my projects and clients when I work remotely. **What do you dislike about Field Nation?** It has several options that may seem overwhelming at first, but once you read through them, you understand what they are and whether you'll benefit from them or not! **What problems is Field Nation solving and how is that benefiting you?** Whenever mmy technicians are not available for the rare cases of onsite emergencies, I run to Fieldnation sure that it will connect me with skilled technicians in whichever area I need. Basically a marketplace but for freelance IT services. ### 15. Efficient Work Order Routing, But Frustrating work order text-field behavior. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Field Nation?** I appreciate the feature that allows work orders to be routed to specific ICs after reviewing their work history and ratings. This makes it easier to assign tasks to the most suitable individuals based on their past performance. **What do you dislike about Field Nation?** The work order webpage can be frustrating because sometimes, after entering information into the fields, I have to re-enter it again. This issue is especially noticeable in the address section of the work orders, where I often find myself inputting the same details more than once. **What problems is Field Nation solving and how is that benefiting you?** This platform makes it possible to find skilled technicians throughout the US, which enables my company to meet our clients' needs efficiently and with professionalism. ### 16. Field Nation after 6 months of use. **Rating:** 4.5/5.0 stars **Reviewed by:** David H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Field Nation?** The interface is simple to use, get timely responses, and overall makes our job easier. **What do you dislike about Field Nation?** I owuld like to see Field Nation do more to grade the caliber of technicians. Maybe having tests to show the tech has the knowledge. Maybe have "classes" so the tech can gain knowledge and they all have atleast a unified basic knowledge of things. **What problems is Field Nation solving and how is that benefiting you?** We have deployed systems across the country but are unable to hire employees in those areas as theres not enough work to sustain them, so having Field Nations we are able to find someone in the area that can do simple tasks which allows us to support our clients better. ### 17. Connects You Nationwide with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Anthony S. | Head of Central Ops, Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2026 **What do you like best about Field Nation?** Ability to find people all over the country **What do you dislike about Field Nation?** Ratings aren’t always the best. Some people with bad ratings are good and top ratings are bad **What problems is Field Nation solving and how is that benefiting you?** Finding techs around the country ### 18. Intuitive, Reliable, and Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Field Nation?** The platform is intuitive, reliable, and easy to use **What do you dislike about Field Nation?** The website is occasionally glitchy, but not frequently **What problems is Field Nation solving and how is that benefiting you?** we can accept out of area opportunities ### 19. Open Market Support Availability Is a Standout **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Field Nation?** The open-market availability of the field support teams. Also, the platform offers great margins for us. **What do you dislike about Field Nation?** There are a few BUYER features that are missing, which could make navigating and getting support much easier. **What problems is Field Nation solving and how is that benefiting you?** Being short-handed of field support in some of the rural areas of the United States, field nation comes through each time. ### 20. Useful businses platform **Rating:** 5.0/5.0 stars **Reviewed by:** Cherise C. | Service Desk Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2025 **What do you like best about Field Nation?** One of the biggest benefits is how it helps streamline field service work. Instead of spending extra time searching for contractors or handling paperwork, Field Nation keeps all the details in one hub. The app also makes it simple to track projects on the go, which saves a lot of time. **What do you dislike about Field Nation?** The fees can feel a bit high, especially for smaller projects. Sometimes there’s a delay in communication between clients and providers. **What problems is Field Nation solving and how is that benefiting you?** With Field Nation, everything is streamlined—job posting, scheduling, communication, and payment are all in one place. This saves me time, reduces stress, and ensures that work gets done more efficiently. It also gives me peace of mind knowing that the technicians are vetted and payments are secure, so I can focus on the actual project instead of chasing down details. ### 21. Effortless Workforce Expansion with Field Nation **Rating:** 5.0/5.0 stars **Reviewed by:** Carmen S. **Reviewed Date:** January 22, 2026 **What do you like best about Field Nation?** I find the Field Nation platform easy to use. I like the variety of contractors available. The setup was very easy to get running. **What do you dislike about Field Nation?** nothing **What problems is Field Nation solving and how is that benefiting you?** Field Nation allows our team to grow and get extra resources when needed. It acts as our workforce when we don’t have people in the area. ### 22. High-Quality Subcontractors You Can Count On **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2026 **What do you like best about Field Nation?** The quality of subcontractors we are able to secure **What do you dislike about Field Nation?** The field nation website is difficult to use at times **What problems is Field Nation solving and how is that benefiting you?** Getting a subcontractor to my locations quickly ### 23. Field Nation makes it easy to navigate and find providers. **Rating:** 4.0/5.0 stars **Reviewed by:** Beth L. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2025 **What do you like best about Field Nation?** FieldNation makes it easy to navigate and see providers, easy to create work orders and communicate with the talent pools. **What do you dislike about Field Nation?** We feel like providers aren't honest and are getting positive reviews and not enough users are leaving negative reviews when there is an issue. **What problems is Field Nation solving and how is that benefiting you?** More affordable installations. ### 24. Efficient Scheduling and Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Field Nation?** Field Nation has a great setup for scheduling and finding technicians and for tracking work orders. They have really improved the service over the past year. Live agents have been very helpful when I have an issue. I use this platform everyday. **What do you dislike about Field Nation?** Sometimes the web site can take a long time when under strain. **What problems is Field Nation solving and how is that benefiting you?** Field Nation is making it easier than ever for me to identify a good technician vs a poor technician and this has greatly improved my experience on the platform ### 25. Outstanding Experience with Room for UI Enhancement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2025 **What do you like best about Field Nation?** The process of booking a technician for installations is simple and hassle-free. We use it a lot. **What do you dislike about Field Nation?** Nothing major, but I feel the messaging feature’s UI could be enhanced a bit, especially the reply feature. **What problems is Field Nation solving and how is that benefiting you?** finding and managing field technicians, which helps us get work done faster, more reliably, and with less administrative effort. ### 26. Networking without the hassle **Rating:** 4.5/5.0 stars **Reviewed by:** Michaela H. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Field Nation?** It makes it easy to find a wide range of techs and skill sets and is relatively easy to screen them before you start a job to verify expertise. The prices are pretty competitive as well. It's also easy to develop a pool of providers that you like and know will get the job done well every time. **What do you dislike about Field Nation?** When you first start out there are some growing pains. Finding providers that are fully qualified can be a hassle. **What problems is Field Nation solving and how is that benefiting you?** Finding local techs for jobs all over and not having to worry about hotel and travel costs ### 27. Effortless to Use with Outstanding Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Field Nation?** The site is very ease to use. Forms are easy to follow and give you the scope and guidance needed to find a tech for the service needed. Customer service is excellent and very helpful. Gives you plenty of options to tailor your needs. **What do you dislike about Field Nation?** Nothing at the moment. Loving it. Maybe having the chat be a more streamlined process w/the client. **What problems is Field Nation solving and how is that benefiting you?** Helping us service our clients in areas we may not be able to reach. ### 28. Easy & Straight Forward **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy S. | 1st Line IT Service Desk Analyst, Airlines/Aviation, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Field Nation?** How easy it is to you and its work well for my type of job **What do you dislike about Field Nation?** I have no dislike its a very simple and easy to you **What problems is Field Nation solving and how is that benefiting you?** I use it to find engineer for my my job and its very easy to find them and get a tech to go on set ### 29. Easy Onboarding and getting started **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Field Nation?** The representative who got us started was very easy to work with. She had all of the answers, or was able to get them very quickly for the company specific issues we encountered. The training on the system was straightforward and our first interactions with them have been extremely gratifying. **What do you dislike about Field Nation?** I have not had any negative issues with FN at this time. **What problems is Field Nation solving and how is that benefiting you?** As a national company trying to service 600 properties, Field Nation is allowing us to put competent technicians on site, improving our ability to standardize our properties to a common platform of video and physical security as well as network standardization. ### 30. Great client support. **Rating:** 5.0/5.0 stars **Reviewed by:** Stan . | Project Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Field Nation?** I've used Field Nation on a daily basis for about a year and have found their support staff to be very responsive. I like that their portal has number of different ways to sort and filter when searching for service providers anywhere in the U.S. It allows service providers to upload photos of jobs as they're in progress and when complete. I also like that historical data is saved for completed jobs in case I need to refer back to to it. **What do you dislike about Field Nation?** I don't know that it's a downside, but I wish the dispute process was more user-friendly. For instance, the ability to approve payment of the original contracted amount, while placing any additional amounts on-hold for review would allow faster payment to providers. **What problems is Field Nation solving and how is that benefiting you?** Finding qualified technician resources in all parts of U.S. ### 31. Easy to Use, But Bundled Work Orders Need Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Timothy S. | Project coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Field Nation?** the ease of Use and the flexibility to move Jobs **What do you dislike about Field Nation?** you cannot counter on Bundled work orders **What problems is Field Nation solving and how is that benefiting you?** The new tech review system is very easy to identify good techs, getting work orders out in front of more techs that have the ability to do the prescribed Job ### 32. Not bad **Rating:** 5.0/5.0 stars **Reviewed by:** William S. | Implementation Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Field Nation?** How easy it is to find technicians when you're in a pinch. **What do you dislike about Field Nation?** Technician vetting still needs improvement **What problems is Field Nation solving and how is that benefiting you?** The ease of use and integration when it comes to finding techs ### 33. Help and support at scale **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2025 **What do you like best about Field Nation?** I love that there are loads of techs in every market. **What do you dislike about Field Nation?** With contracted talent naturally you have to find ways to align your priorities. If you think a job is 8 hours then it lasts only 4, the tech will want to be paid for all 8. **What problems is Field Nation solving and how is that benefiting you?** Help on site and follow up fixes ### 34. Reliable Platform for Finding Skilled Field Engineers **Rating:** 5.0/5.0 stars **Reviewed by:** Anjie D. | Field Service Dispatch Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Field Nation?** Large pool of qualified technicians Transparent profiles with ratings and work history Easy job posting and scheduling tools Secure payment process **What do you dislike about Field Nation?** Coverage gaps in rural or low-demand areas Filtering for niche skill sets could be more robus **What problems is Field Nation solving and how is that benefiting you?** Overall, Field Nation has saved me time, reduced downtime for my clients, and given me access to a nationwide network of professionals. I’d recommend it to any business managing distributed IT or field service work. ### 35. Field Nation simplifies a challenging process on finding local technicians **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Field Nation?** They address the difficulty of finding techs in your area that are qualified to meet your job needs. You can streamline the process by adding templates for jobs that you need done on a regular basis or create an SLA based on one off jobs. **What do you dislike about Field Nation?** It can be difficult to understand the processes at first, but they do have a dedicated team that is willing and able to assist with any questions **What problems is Field Nation solving and how is that benefiting you?** We were experiencing being overcharged by a previous resource and Field Nation allows us to play a more integral part in saving money. ### 36. Easy to use and amazing talent pool **Rating:** 4.5/5.0 stars **Reviewed by:** Sneh P. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Field Nation?** easy to use web interface. talent pool is great covers most part of USA and Canada **What do you dislike about Field Nation?** Help / Support ticket needs to be taken care of with urgency **What problems is Field Nation solving and how is that benefiting you?** can find local talent to provide onsite support to remote engineers ### 37. Field Nation as a great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Will C. | Field services dispatch admin, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Field Nation?** Built in tolls that facilitate the work, also FN support is very responsive. **What do you dislike about Field Nation?** More techs needs to be more sanitized before joining the platform **What problems is Field Nation solving and how is that benefiting you?** Meeting our SLA with our clients is benefitial for our company ### 38. Great Platform for Technician Connections, Miss the Old Five Star Ratings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Field Nation?** This is a forum where I can connect with technicians to fulfill my customers' needs, regardless of where you are in the country. **What do you dislike about Field Nation?** I preferred the previous Five Star Ratings system for Technicians, which I used for my assignments. **What problems is Field Nation solving and how is that benefiting you?** We are looking for Telecom and Low Voltage Technicians to handle the installation and implementation of our VoIP Gateways, phones, fax and elevator ATAs, as well as paging devices. ### 39. Fieldnation is a Good platform for dispatch orginsations. **Rating:** 4.5/5.0 stars **Reviewed by:** Firdous D. | Dispatch Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Field Nation?** It is very easy to use and it has a very user friendly interface **What do you dislike about Field Nation?** Sometime its functions are not working propely but that is very rare. **What problems is Field Nation solving and how is that benefiting you?** Assigning techs very easily. ### 40. Field Nation review 2025- expanding our network **Rating:** 5.0/5.0 stars **Reviewed by:** Michael R. | Service manager, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Field Nation?** The expansive technician network with ratings and qualification has been a great asset. Also the ability to reach out to the technicians by messaging helps the vetting process. I have found several technicians that fit our requirements and have started our technician pool. The service and implementation have been a good experience. **What do you dislike about Field Nation?** So far gathering monthly report has been challenging however I have been able to provide our accounting personnel with the item that were needed. **What problems is Field Nation solving and how is that benefiting you?** Greater coverage area domestically, especially in the more remote areas. ### 41. Excellent Source of Technicians **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Field Nation?** Wide range of providers even in somewhat remote areas **What do you dislike about Field Nation?** Sometimes, you get a bad technician, but they promptly take care of that **What problems is Field Nation solving and how is that benefiting you?** Helps our company get techs in a timely manner when needed. A lot of them are also talented and savvy. ### 42. Easy to find techs and lots of customization with templates **Rating:** 5.0/5.0 stars **Reviewed by:** Blair W. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2024 **What do you like best about Field Nation?** I like that you can post a job and easily find a tech to work on it. The templates are very nice because it makes it so easy to post a reoccurring job. You do have to be very detailed in the work orders but the templates help you do that! **What do you dislike about Field Nation?** Sometimes the techs act like they know what is going on but then will go on site and make suggestions that do not align with the industry. You really have to vett the techs and ensure you are sending the right person. **What problems is Field Nation solving and how is that benefiting you?** finding techs in areas that we need to do installs for. ### 43. Tech Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Yan C. | Hardware and Production Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2025 **What do you like best about Field Nation?** Field Nation helps us to provide tech onsite support in timely manner to our clients across US **What do you dislike about Field Nation?** I would to be able to have better invoicing system **What problems is Field Nation solving and how is that benefiting you?** Technical Support and our team assistance during peak season and national support and rollouts ### 44. Great organization to partner with for projects. **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan S. | Account Executive & Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Field Nation?** The team that we work with at Field Nation has been terrific and allowed for us to quickly start and provide value for our clients. We have used them for multiple projects from a new office buildout in Phoenix to cabling in Worcester. We were able to find background checked and vetted technicians across the country to allow for our team to provide services to our clients and expand our capabilities for our clientele. The website is extremely easy to use and setting up a work order and finding skilled technicians was done quickly. Work was done professionally and at a better rate than if we went direct to local sources. **What do you dislike about Field Nation?** N/A. Haven't expierenced anything yet. Website allows for updates, billing, and transparency. **What problems is Field Nation solving and how is that benefiting you?** To be able to reduce the timeline and vetting process of providing experienced technicians across the country to do work at locations that we are distances away from. ### 45. Leveraging Field Nation to Support Client Success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Field Nation?** The ability to provide immediate access to a network of vetted IT professionals, ensuring fast response times and high-quality service. The platform's real-time tracking, cost efficiency, and detailed reporting make it an invaluable resource for managing field service operations effectively **What do you dislike about Field Nation?** Nothing yet.Inconsistent Technician Quality: While the platform provides access to many skilled professionals, the quality of work can sometimes vary depending on the technician assigned. Pricing Fluctuations: Costs can vary significantly depending on location and technician availability, which can make budgeting a challenge. Limited Control Over Technicians: Since technicians are independent contractors, ensuring consistency and adherence to company standards can be difficult. **What problems is Field Nation solving and how is that benefiting you?** As an IT Account Manager working within a growing MSP, I strive to provide seamless and efficient IT solutions for our clients. One of the key challenges we faced was ensuring timely and reliable field service support across multiple locations. By leveraging Field Nation, we were able to extend our reach, enhance service quality, and exceed client expectations. ### 46. Field Nation is a solid platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Field Nation?** It is a great place to find technician's who can get the job done at a good price. **What do you dislike about Field Nation?** Having to type in the same address twice. I create a client, start up a work order, and it does not autofill the same address. This is extremely annoying. There should be a toggle button check mark that says, "Use same address as client." **What problems is Field Nation solving and how is that benefiting you?** Finding technician that do printer repair. It's gotten a lot easier to find the right technicians. It's all about asking the right questions. ### 47. After the learning curve, using Field Nation has made my job so much easier! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Field Nation?** Instead of spending hours trying to find Techs for my installations, I put out the Work Orders and, sometimes within minutes, the Tech's contact me! They also have great support to help during the learning process. **What do you dislike about Field Nation?** I understand why they take a % of the money paid to the Tech, but I don't underestand why they take a % of the cost of the equipment the Tech is asked to provide for the job. **What problems is Field Nation solving and how is that benefiting you?** Field Nation makes is so much easier for me to find Tech's to do installations and provides ratings etc so I can choose the best one for the job. ### 48. Efficient Platform with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Field Nation?** Field Nation provides a convenient platform for connecting with skilled professionals, streamlining project management, and ensuring tasks are completed efficiently. Its interface is user-friendly, and the ability to track progress in real time is especially helpful. **What do you dislike about Field Nation?** At times, navigating through certain features or processes can feel a bit complex, and response times for support could be improved. Additionally, more customization options in task management would be beneficial. **What problems is Field Nation solving and how is that benefiting you?** Field Nation helps solve the challenge of finding skilled professionals quickly and efficiently for various projects. It streamlines the hiring and management process, saving time and ensuring tasks are completed by qualified technicians. This benefits us by improving project turnaround times and reducing operational complexities. ### 49. Good service to find 3rd part installers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Field Nation?** Ability to create a talent pool. Options to find a tech in a short period. Easy to add all the information for tech. **What do you dislike about Field Nation?** Before the update, you were able to import a calendar from FN to Google Calendar, but they removed it. It would be great to have a chat with tech, something separate from "Messages" **What problems is Field Nation solving and how is that benefiting you?** It helps to find a tech for any area in USA. ### 50. Field Nation is a valuable partner **Rating:** 5.0/5.0 stars **Reviewed by:** Christian Z. | Director of PMO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Field Nation?** Field Nation has resources throughout all of the states and makes finding a local technical resource quick and easy. With the availability of these resources, we can quickly deploy a field tech to any site throughout the states without travel expenses or time lost. The platform is easy to use and gives the user the opportunity to vet the local resource by looking at historical data as well as technical accumen. **What do you dislike about Field Nation?** Not all technical resources on the site match the resume and technical abilities that they list on their profile. There is no way for Field Nation to verify the information the technician posts, so this is not a Field Nation problem, but it can cause some issues in the field when you get a resource that does not have the skils that they advertised. Dealing with different technicians daily can be frustrating if you get people who have **What problems is Field Nation solving and how is that benefiting you?** The ability to have field technicians anywhere in the states without flying technicians to the areas. ## Field Nation Discussions - [How do you input your insurance information down with ease?](https://www.g2.com/discussions/how-do-you-input-your-insurance-information-down-with-ease) - 2 comments, 1 upvote - [Does Field Nation have technicians everywhere I need work done?](https://www.g2.com/discussions/technicians-where-you-need-them) - 1 comment, 1 upvote - [What kind of support does Field Nation offer?](https://www.g2.com/discussions/field-nation-support) - 1 comment, 1 upvote - [How do I know the technicians on Field Nation are reliable?](https://www.g2.com/discussions/quality-and-reliability-of-technicians-on-field-nation) - 1 comment, 1 upvote - [Is Field Nation risky?](https://www.g2.com/discussions/field-nation-risk-management) - 1 comment, 1 upvote - [View Field Nation pricing details and edition comparison](https://www.g2.com/products/field-nation/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-26+17%3A56%3A23+-0500&secure%5Bsession_id%5D=005bc30c-aff1-4a5b-af49-a88c2050050a&secure%5Btoken%5D=bc8403a41d0be5386c0784215b03a80d90b18d4fd8cdb2a012f4057a87283277&format=llm_user) ## Field Nation Integrations - [Autotask](https://www.g2.com/products/autotask/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) ## Field Nation Features **Platform Basics** - Payment - Project Management - Dashboard **Generative AI** - AI Text Summarization - AI Image-to-Text **Generative AI** - AI Text Summarization **Before the Job** - Calendar - Dispatch - Roles - Booking **Platform Performance** - Interoperability - Performance - Monitoring **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications **Platform Content** - Contracts - Request Tool - Selection Management - Invoicing Tool - Proposal Tool **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Platform Additional Functionality** - Reporting - Mobility - Portal **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Field Nation Alternatives - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (362 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) - 4.1/5.0 (418 reviews) - [Worksuite](https://www.g2.com/products/worksuite/reviews) - 4.4/5.0 (112 reviews)