# Best Field Service Management Software for Medium-Sized Businesses

## How Many Field Service Management Software Products Does G2 Track?

**Total Products under this Category:** 874

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** fieldd (+41.19%) - Among all products in this category, fieldd recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Field Service Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 29,500+ Authentic Reviews
- 874+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Field Service Management Software
 ![G2 Grid® for Field Service Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/field-service-management/grids.png?focus%5B%5D=25952&focus%5B%5D=55257&focus%5B%5D=41285&focus%5B%5D=23672&focus%5B%5D=142433&focus%5B%5D=20433&focus%5B%5D=4488&focus%5B%5D=2732)

Highlighted products: Agentforce Field Service (formerly Salesforce Field Service), ServiceNow Field Service Management, Field Nation, Jotform, XOi, Connecteam, Skedulo, and SAP Field Service Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/field-service-management/grids.json?focus%5B%5D=agentforce-field-service-formerly-salesforce-field-service&focus%5B%5D=servicenow-field-service-management&focus%5B%5D=field-nation&focus%5B%5D=jotform&focus%5B%5D=xoi&focus%5B%5D=connecteam&focus%5B%5D=skedulo&focus%5B%5D=sap-field-service-management&segment=mid-market)

**Sponsored**

### FMX

FMX: CMMS and Facilities Operations Software for Education, Government, and Commercial Organizations FMX is a cloud-based Computerized Maintenance Management System (CMMS) and facilities management platform designed to help organizations across K-12 and higher education, property management, manufacturing, state and local government, healthcare, hospitality, and faith-based organizations improve operational efficiency, extend asset lifespan, and make data-driven decisions about capital investments. What FMX Does FMX centralizes work order management, preventive maintenance scheduling, asset tracking, fleet management, warehouse management, IT management, capital planning, event management, and rental and reservation management into a single, configurable platform. It is purpose-built for facility and maintenance teams who need actionable data to prioritize work, justify budgets, and demonstrate their department's impact to leadership. Core Capabilities - Work Order Management: Facility staff and end users can submit maintenance requests through intuitive, configurable forms on any device. Technicians resolve tickets in the field via mobile app, logging labor time, parts used, and costs. All resolution data rolls up automatically to asset-level reporting. - Preventive Maintenance: Schedule time-based or meter-based PMs for any asset or piece of equipment. Attach unique inspection checklists to each task to reduce process variation, ensure compliance, and extend equipment lifespan. - Asset Management: Maintain a complete digital record of every asset, including location, condition, acquisition cost, expected useful life, and associated documents, images, and service history, in one searchable system of record. - Capital Planning and Forecasting: FMX's capital planning dashboard aggregates asset data to project replacement timelines and costs by year. Facilities directors can model multiple budget scenarios, identify funding gaps, and present defensible capital expenditure forecasts to finance and leadership. - Mapping: Visualize assets, work orders, inventory and spaces on custom floor plan or geo-based maps. Color-coded pins mark exact locations while active work orders and PMs display geographically so technicians can plan efficient routes. Community members can report issues through a public, map-based portal without an FMX account. - Rental and Reservation Management: Allow staff and community members to book rooms, spaces, and equipment directly through FMX. Manage event logistics, coordinate cross-departmental needs, and process payments, all in one system. - Inventory and Parts Management: Manage parts, supplies, and consumables across one or multiple storerooms. Technicians log parts used directly on work orders, triggering automatic inventory deductions. Low-stock alerts, reorder thresholds, and vendor records keep critical parts available and purchasing workflows on track. - Fleet Management: Track and maintain vehicles alongside facility assets in a single system. Schedule meter-based or time-based PMs for vehicles, log mileage and fuel usage, manage repair history, and control fleet-related costs without managing a separate system. - IT Asset Management: Extend request and asset tracking beyond physical facilities to IT. Staff can submit technology-related service requests, IT teams can manage hardware and software asset records, and all IT work flows through the same configurable platform used for facilities operations. - Reporting and Analytics: Generate configurable reports and dashboards across work orders, assets, labor, costs, and maintenance history. Facilities directors can track team performance, identify recurring issues, and pull the operational data needed to justify budgets and support leadership decisions. Who Uses FMX - K-12 and higher education: School districts and universities use FMX to manage facilities across multiple campuses, streamline community requests, coordinate events, and meet compliance requirements. - Property management: Commercial and residential property managers use FMX to track tenant work orders, manage preventive maintenance across properties, and reduce deferred maintenance costs. - Manufacturing: Facilities and maintenance teams in manufacturing environments use FMX to reduce equipment downtime, enforce PM schedules, and support audit-ready record-keeping. - State and local government: Municipal and county facilities teams use FMX to manage public buildings, parks, and infrastructure, improving service request transparency, maintaining compliance documentation, and making the case for capital budget allocations to elected officials and administrators. - Other private sector organizations: Healthcare systems, faith-based organizations, hospitality groups, and other multi-site commercial organizations use FMX to centralize facilities operations, reduce equipment downtime, manage work across locations, and generate the reporting needed to control costs and support budget decisions. Key Differentiators - Intuitive, easy-to-use interface that drives adoption across both maintenance teams and non-technical staff - One configurable platform for facilities, maintenance, IT, and fleet teams to manage their operations, assets, and long-range planning without stitching together multiple systems - Mobile experience built for technicians in the field - Built-in reporting that surfaces the data facility leaders need to advocate for their teams and budgets - Fast implementation with dedicated onboarding support - Highly configurable without IT involvement - Outstanding customer service reflected in a 98% customer satisfaction rating, 97% renewal rate, and 2-hour support response time Bottom Line FMX moves facility, maintenance, IT, and fleet teams from reactive to proactive operations, giving them one platform to manage work, events, and long-range planning while controlling costs and demonstrating their department's impact to leadership. With a 98% customer satisfaction rating and 97% renewal rate, it is a proven choice for organizations in K-12 and higher education, state and local government, property management, manufacturing, healthcare, hospitality, and faith-based organizations.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=25&secure%5Bchosen_at%5D=2026-08-15T11%3A12%3A33Z&secure%5Bdisplayable_resource_id%5D=25&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=25&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=20266&secure%5Bresource_id%5D=25&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffield-service-management%2Fmid-market&secure%5Btoken%5D=1a1cac454a400e726f50020026529e893e2efb05fa27fdd72b388d230bb25d17&secure%5Burl%5D=https%3A%2F%2Fwww.gofmx.com%2Fwork-order-software%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3DG2-Clicks%26utm_content%3Dfield-service-management&secure%5Burl_type%5D=custom_url)

### [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews)

Salesforce Field Service is the leading AI platform powering field service. With AI-powered insights and tools, you can enable the delivery of exceptional field experiences, boost productivity for mobile workers, and enable continuous improvement in field service operations. With an emphasis on time to value, we help you find success now and power the workforce of tomorrow. - Redefine how your customers engage: Increase customer satisfaction with online appointment booking, real-time visual remote assistance all built into AI-powered support. We help free up your experts from routine tasks, enabling them to focus on what they do best. Experience lightning-fast problem-solving and enhanced customer satisfaction. - Rethink how your teams work: Transform your business from reactive to proactive and boost productivity with AI-generated insights and recommendations. Say goodbye to unplanned downtime, emergency situations, and failures. Real-time data offers a window into the future of your assets' health, predicting maintenance needs, and ensuring peak performance. Our enhanced scheduling engine allows you to make every action count and optimize every decision. - Reinvent your field visits: Our offline first mobile app helps you address the talent shortage and turn everyone into your best mobile worker. With instant access to crucial data, your teams have everything they need in the field to stream service delivery while boosting confidence. AI-driven work summarization saves time, while mobile quoting and invoicing drive revenue on the spot. Turn every worker into a hero with our AI-powered solutions. With the tools and technology your team and your customers need to thrive, Salesforce Field Service helps companies drive efficiency and scale service that customers love.

**Average Rating:** 4.4/5.0

**Total Reviews:** 977

#### How Do G2 Users Rate Agentforce Field Service (formerly Salesforce Field Service)?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Roles:** 8.6/10 (Category avg: 8.6/10)
- **Analytics:** 8.6/10 (Category avg: 8.4/10)
- **Location:** 8.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Agentforce Field Service (formerly Salesforce Field Service)?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** www.salesforce.com
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Salesforce Developer, Software Engineer
- **Top Industries:** Information Technology and Services, Manufacturing
- **Company Size:** 42% Medium, 35% Large

#### What Do G2 Reviewers Say About Agentforce Field Service (formerly Salesforce Field Service)?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Agentforce Field Service, enhancing resource management and simplifying task handling.
- Users appreciate the **AI-driven scheduling** that enhances efficiency by automatically assigning technicians based on various factors.
- Users value the **easy integration** of Agentforce Field Service with other Salesforce products, enhancing communication and workflow efficiency.
- Users appreciate the **real-time data capabilities** of Agentforce Field Service, enhancing communication and efficiency for service teams.
- Users love the **seamless integration** with Salesforce CRM, enhancing efficiency and providing unified customer data access.

##### Cons

- Users feel that the **interface needs improvement** to enhance user experience and reduce implementation challenges.
- Users find the **learning curve steep** for Salesforce Field Service, requiring time to adapt and understand its features.
- Users report significant **setup difficulties** with Salesforce Field Service, often needing partner support for a smoother experience.
- Users highlight the **high cost** of Agentforce Field Service, making it challenging for smaller teams to afford.
- Users face **customization difficulties** with Agentforce, finding complex setups and training challenging for their evolving needs.

#### What Are Recent G2 Reviews of Agentforce Field Service (formerly Salesforce Field Service)?

**[""Intelligent Dispatching and Autonomous AI Bring Unmatched Field Efficiency""](https://www.g2.com/survey_responses/agentforce-field-service-formerly-salesforce-field-service-review-13196252)**

**Rating:** 4.5/5.0 stars

_— jasjit s._

[Read full review](https://www.g2.com/survey_responses/agentforce-field-service-formerly-salesforce-field-service-review-13196252)

**["Agentforce Field Service: Bridging the Gap Between Digital AI and Physical Fixes."](https://www.g2.com/survey_responses/agentforce-field-service-formerly-salesforce-field-service-review-12796286)**

**Rating:** 5.0/5.0 stars

_— NexusForce C._

[Read full review](https://www.g2.com/survey_responses/agentforce-field-service-formerly-salesforce-field-service-review-12796286)

#### What Are G2 Users Discussing About Agentforce Field Service (formerly Salesforce Field Service)?

- [What is Salesforce Field Service used for?](https://www.g2.com/discussions/what-is-salesforce-field-service-used-for) - 2 comments, 2 upvotes
- [What does click software do?](https://www.g2.com/discussions/what-does-click-software-do)
- [What is the best field service management software?](https://www.g2.com/discussions/salesforce-field-service-what-is-the-best-field-service-management-software)
- [What are the three parts of Salesforce Field Service lightning?](https://www.g2.com/discussions/what-are-the-three-parts-of-salesforce-field-service-lightning)
- [What is Salesforce field service?](https://www.g2.com/discussions/what-is-salesforce-field-service)

### [ServiceNow Field Service Management](https://www.g2.com/products/servicenow-field-service-management/reviews)

ServiceNow Field Service Management gives field service organizations one place to run the full job lifecycle — from work order creation through close-out — on a single platform and data model. Scheduling, dispatch, technician guidance, parts management, and contractor workflows all connect across customer service, field execution, asset management, and back-office settlement without manual re-entry between systems. For organizations that have tried to solve field service with point solutions, or with AI investments that haven't added up to operational outcomes, FSM is the workflow layer underneath it all: one audit trail, one governance layer, and AI agents that finish the work. Built for field service across telecom, manufacturing, technology, healthcare, public sector, retail, and beyond — designed for leaders running field service at volume, where the cost of a missed SLA or a repeat truck roll lands immediately and the margin for manual coordination has run out. Predict and prevent Monitor asset health in real time, identify failure risks before they surface as breakdowns, and automatically trigger maintenance — with the right technician, skills, and parts already matched — through the same platform that handles scheduling, dispatch, and close-out. The prediction and response are connected. Unplanned downtime drops. Emergency dispatches disappear. Autonomous scheduling and dispatch AI agents match every job to the right technician, skills, and parts — and reoptimize continuously as conditions shift. Cancellations, absences, urgent inbounds, last-minute callouts: the board adjusts and qualified replacements surface in real time, from mobile, without a dispatcher manually rebuilding around every exception. SLA commitments hold without adding headcount. AI-guided field execution Technicians arrive with a complete brief — customer history, asset record, parts confirmed. On site, AI agents guide crews through diagnostics and unfamiliar repairs. At close-out, work orders, parts consumed, and asset updates are captured automatically through voice, image, and contextual prompts. First-visit resolution stops being a target and starts being the standard. Continuous asset intelligence Every completed job writes back to the asset record automatically — parts consumed, work performed, follow-on needs flagged — without a technician updating a separate system after the fact. Service history stays current, maintenance plans reflect what actually happened in the field, and the data driving future scheduling, parts planning, and contract renewals reflects reality. The record is never behind the work. Blended workforce management Third-party contractors work through the same workflow as direct employees — same dispatch, same mobile experience, same close-out process. Recruit, onboard, and deploy extended teams at scale as demand shifts, without losing visibility or control. Contractors aren't bolted on the side; they're part of the same operation. Dispatchers move from firefighting the schedule to shaping capacity. Technicians close more jobs on the first visit and spend less time on paperwork. Service leaders have real-time visibility into performance, quality, and cost across the operation. And field service stops being a constraint on the business — it becomes the thing the business can actually rely on.

**Average Rating:** 4.3/5.0

**Total Reviews:** 161

#### How Do G2 Users Rate ServiceNow Field Service Management?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Roles:** 9.0/10 (Category avg: 8.6/10)
- **Analytics:** 9.3/10 (Category avg: 8.4/10)
- **Location:** 8.9/10 (Category avg: 8.5/10)

#### Who Is the Company Behind ServiceNow Field Service Management?

- **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow)
- **Company Website:** www.servicenow.com
- **Year Founded:** 2004
- **HQ Location:** Santa Clara, CA
- **Twitter:** @servicenow  
55,548 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website)  
35,081 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 31% Medium, 28% Large

#### What Do G2 Reviewers Say About ServiceNow Field Service Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **real-time visibility** offered by ServiceNow Field Service Management, enhancing efficiency and collaboration in field operations.
- Users value the **clarity and efficiency** in scheduling, enhancing productivity and patient care across operations.
- Users praise the **ease of use** of ServiceNow Field Service Management, highlighting its intuitive design and simple setup.
- Users appreciate the **seamless integration** of ServiceNow Field Service Management for enhancing collaboration and efficiency in operations.
- Users value the **seamless integrations** of ServiceNow FSM, enhancing efficiency through a unified approach across various modules.

##### Cons

- Users find the **learning curve steep** , which complicates routine tasks and slows down operations for high touch teams.
- Users note a need for **improvement in setup complexity** and overall performance in ServiceNow Field Service Management.
- Users highlight the **expensive licensing costs** of ServiceNow Field Service Management, making it challenging for smaller organizations to adopt.
- Users find the **initial setup complex and time-consuming** , particularly for teams without prior experience, impacting overall usability.
- Users find **customization difficulties** due to a steep learning curve and complex configurations, complicating their overall experience.

#### What Are Recent G2 Reviews of ServiceNow Field Service Management?

**["Modern, Intuitive Platform for QA Management"](https://www.g2.com/survey_responses/servicenow-field-service-management-review-13117429)**

**Rating:** 4.5/5.0 stars

_— Harshitha S._

[Read full review](https://www.g2.com/survey_responses/servicenow-field-service-management-review-13117429)

**["Connects Customer Requests to Technical Details for Faster First-Time Fixes"](https://www.g2.com/survey_responses/servicenow-field-service-management-review-13116575)**

**Rating:** 4.5/5.0 stars

_— Meysam H._

[Read full review](https://www.g2.com/survey_responses/servicenow-field-service-management-review-13116575)

#### What Are G2 Users Discussing About ServiceNow Field Service Management?

- [What is ServiceNow Field Service Management used for?](https://www.g2.com/discussions/what-is-servicenow-field-service-management-used-for)

### [Field Nation](https://www.g2.com/products/field-nation/reviews)

Field Nation is the #1 labor marketplace for IT field service, connecting companies and skilled technicians to do great work across the nation. Our platform enables service delivery teams to identify and work with independent professionals who care about the outcome as much as they do. With Field Nation, companies can build and deploy their trusted on-demand workforce, and technicians can choose work that aligns with their interests, skill set, and schedule. Build a better way to work. Build it with Field Nation. THE CHALLENGE: Demand for skilled technicians is at an all-time high. There’s work to be done, but not enough workers. Companies are increasingly tired of sacrificing control and putting their customer relationships at risk because of outdated talent strategies. Yet, people with the skills and passion for IT field service are available, still committed to their profession, but not where you’d expect to find them. They want a new way of working— flexibility, autonomy, and freedom. Field Nation helps field service leaders: IMPROVE OUTCOMES \>\> Connect directly with the technicians representing your brand, and make sure their work is completed to your specifications before you click ‘Approve’. + 40% reduction in site revisits vs. third parties + 98% success rate on work completed via Field Nation RESPOND QUICKLY \>\> The breadth and depth of skilled technicians on the Field Nation marketplace enable you to say “yes” to your customers, knowing you can quickly scale up to meet demand. + Source techs and dispatch work up to 80% faster than third parties + 12-minute average time to first request in major cities + WOs completed in 29K+ zip codes across the U.S. + 1M WOs completed annually at 425K sites + Skilled techs with experience across 20+ service types REDUCE COSTS \>\> Eliminate the third-party margin stack and additional fees while maintaining control over your pay rates. + Visibility into current market rates by type of work and geography + Realize up to 20% labor cost savings vs third parties and up to 30% labor cost savings vs W2s

**Average Rating:** 4.5/5.0

**Total Reviews:** 404

#### How Do G2 Users Rate Field Nation?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Roles:** 8.5/10 (Category avg: 8.6/10)
- **Analytics:** 8.4/10 (Category avg: 8.4/10)
- **Location:** 8.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Field Nation?

- **Seller:** [Field Nation](https://www.g2.com/sellers/field-nation)
- **Company Website:** www.fieldnation.com
- **Year Founded:** 2008
- **HQ Location:** Minneapolis, MN
- **Twitter:** @FieldNation  
2,707 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e9da4ee6d7d839a2c8b2801a09bca05d68babcdc2483c196989c1169075507e5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2557484%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,364 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager, Project Coordinator
- **Top Industries:** Information Technology and Services, Telecommunications
- **Company Size:** 59% Small, 34% Medium

#### What Do G2 Reviewers Say About Field Nation?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Field Nation, finding it intuitive and efficient for managing field services.
- Users appreciate the **responsive customer support** from Field Nation, facilitating a smooth onboarding and problem-solving experience.
- Users highlight the **efficiency** of Field Nation, enabling fast, streamlined operations and quick access to skilled technicians.
- Users find Field Nation to be an **incredibly user-friendly platform** , enhancing workflow and simplifying field service management.
- Users find Field Nation to be a **helpful platform** for efficiently connecting with skilled technicians and managing projects.

##### Cons

- Users note that **technician quality varies** , and the app's instability hampers user experience and efficient service selection.
- Users are frustrated by **high fees** on Field Nation, finding the costs unreasonable and not offering discounts.
- Users experience **technical issues** with Field Nation, including bugs, slow performance, and frustrating data entry problems.
- Users face notable **delays** in communication and project execution, affecting overall satisfaction with Field Nation.
- Users find **difficult navigation** in Field Nation, especially for new users, impacting their overall experience and efficiency.

#### What Are Recent G2 Reviews of Field Nation?

**["Expands Our Reach with Reliable, Nationwide Talent"](https://www.g2.com/survey_responses/field-nation-review-12185918)**

**Rating:** 5.0/5.0 stars

_— Raymond R._

[Read full review](https://www.g2.com/survey_responses/field-nation-review-12185918)

**["User-Friendly Platform with Smooth Integrations and Powerful AI"](https://www.g2.com/survey_responses/field-nation-review-13103137)**

**Rating:** 5.0/5.0 stars

_— Joelle M._

[Read full review](https://www.g2.com/survey_responses/field-nation-review-13103137)

#### What Are G2 Users Discussing About Field Nation?

- [What is Field Nation used for?](https://www.g2.com/discussions/what-is-field-nation-used-for)
- [Who owns Field nation?](https://www.g2.com/discussions/who-owns-field-nation)
- [What days does field nation pay?](https://www.g2.com/discussions/what-days-does-field-nation-pay)
- [What is Field Nation app?](https://www.g2.com/discussions/what-is-field-nation-app)
- [How does Field Nation work?](https://www.g2.com/discussions/how-does-field-nation-work)

### [Jotform](https://www.g2.com/products/jotform/reviews)

Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results.

**Average Rating:** 4.7/5.0

**Total Reviews:** 5,146

#### How Do G2 Users Rate Jotform?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Roles:** 7.5/10 (Category avg: 8.6/10)
- **Analytics:** 8.1/10 (Category avg: 8.4/10)
- **Location:** 7.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Jotform?

- **Seller:** [Jotform](https://www.g2.com/sellers/jotform)
- **Company Website:** www.jotform.com
- **Year Founded:** 2006
- **HQ Location:** San Francisco, California
- **Twitter:** @Jotform  
39,289 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8baa6a5c796d62ca5df3355392c638c519f99283c496ed24278490484f9fcca1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3541463%2F&secure%5Burl_type%5D=linkedin_company_website)  
901 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Non-Profit Organization Management, Education Management
- **Company Size:** 71% Small, 21% Medium

#### What Do G2 Reviewers Say About Jotform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Jotform, highlighting its intuitive navigation and quick access to forms.
- Users appreciate the **ease of creating forms** with Jotform, enhancing event management and streamlining operations effortlessly.
- Users find Jotform's **ease of creation** remarkable, making setup and customization effortless for varied responses.
- Users highlight Jotform's **user-friendly design** , making it easy to navigate and manage forms efficiently.
- Users love the **easy-to-use interface** of Jotform, enabling efficient form creation without any coding skills.

##### Cons

- Users find Jotform's pricing to be **too expensive** , feeling misled by its initial free advertisement.
- Users find the **missing features** in Jotform frustrating, particularly with font colors and payment integration difficulties.
- Users struggle with **form issues** , finding navigation difficult and certain functionalities challenging to use effectively.
- Users find **limited customization options** in Jotform, struggling with graphic solutions and font color adjustments.
- Users find **form design navigation challenging** , leading to confusion and difficulties with customization options in Jotform.

#### What Are Recent G2 Reviews of Jotform?

**["Jotform Review — A Powerful Platform for Rapid, Structured Data Collection in a Real-World Emergency"](https://www.g2.com/survey_responses/jotform-review-13271484)**

**Rating:** 5.0/5.0 stars

_— Rodrigo S._

[Read full review](https://www.g2.com/survey_responses/jotform-review-13271484)

**["Jotform Made Creating Forms and Waivers a Breeze"](https://www.g2.com/survey_responses/jotform-review-13262851)**

**Rating:** 5.0/5.0 stars

_— Melissa T._

[Read full review](https://www.g2.com/survey_responses/jotform-review-13262851)

#### What Are G2 Users Discussing About Jotform?

- [What innovative uses of Jotform are seen in data collection and management across various sectors?](https://www.g2.com/discussions/what-innovative-uses-of-jotform-are-seen-in-data-collection-and-management-across-various-sectors) - 1 comment, 1 upvote
- [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) - 4 comments, 2 upvotes
- [Who uses JotForm?](https://www.g2.com/discussions/who-uses-jotform)
- [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) - 7 comments, 1 upvote
- [Does JotForm cost money?](https://www.g2.com/discussions/does-jotform-cost-money) - 7 comments, 1 upvote

### [XOi](https://www.g2.com/products/xoi/reviews)

XOi is the data intelligence solution for the asset lifecycle. It captures, enriches, and connects asset data across every stage of service—giving field service providers the visibility to drive revenue growth, improve operational performance, and keep assets running at their best. XOi serves the entire field service ecosystem, connecting contractors, technicians, original equipment manufacturers (OEMs), distributors, and asset owners through a shared source of truth centered on the asset. Office and leadership teams gain structured service history, real-time job visibility, portfolio-level asset insights, and connected communication between the field and back office. Sales teams leverage enriched asset data for site surveys, quoting, capital planning, and proactive equipment replacement strategies—turning jobsite capture into measurable revenue opportunity. Technicians use the XOi app on the jobsite to capture dataplate information with Optical Character Recognition (OCR), complete guided workflows, access a centralized knowledge base, and automatically generate customer-ready work summaries. XOi is ideal for field service organizations looking to: Standardize workflows and improve service consistency Capture, enrich and harmonize asset data across the lifecycle Improve visibility across service, sales, and leadership teams Turn asset intelligence into proactive maintenance, equipment uptime, and capital planning strategies Key capabilities include: Guided workflows that drive consistent jobsite execution Instant dataplate capture with Optical Character Recognition Artificial intelligence–generated work summaries and structured service history Shared knowledge base and technician support Comprehensive dashboards for asset insights and performance visibilityXOi delivers better visibility, smarter decisions, and measurable improvements in cost control, revenue growth, and asset uptime. That’s intelligence that keeps the world running.

**Average Rating:** 4.9/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate XOi?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10)
- **Roles:** 8.4/10 (Category avg: 8.6/10)
- **Analytics:** 9.2/10 (Category avg: 8.4/10)
- **Location:** 7.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind XOi?

- **Seller:** [XOi](https://www.g2.com/sellers/xoi)
- **Year Founded:** 2013
- **HQ Location:** Nashville, US
- **Twitter:** @XOiTechnologies  
567 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d3fc7b913870fd30f50e08e894876bd50d91197419292a8e9f67253a8b3814bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fxoi-technologies&secure%5Burl_type%5D=linkedin_company_website)  
126 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Construction, Facilities Services
- **Company Size:** 47% Medium, 37% Small

#### What Do G2 Reviewers Say About XOi?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of XOi, enhancing efficiency and streamlining workflows for technicians.
- Users admire the **efficiency** of XOi, enabling streamlined operations and enhancing service quality through effective documentation.
- Users appreciate the **user-friendly design** and rapid support of XOi, enhancing efficiency and boosting sales through data utilization.
- Users value the **excellent customer support** from XOi, ensuring effective solutions and assistance whenever needed.
- Users value the **efficient data management** of XOi, enhancing workflows and providing robust documentation for better decision-making.

##### Cons

- Users note that **improvement is needed** in setup and workflow efficiency to avoid redundancy and enhance user experience.
- Users find the **initial setup challenging** , as it demands time-consuming, manual input and team buy-in to succeed.
- Users experience **slow performance** in XOi due to extra steps and information re-entry during workflow processes.
- Users find the **complexity of setup** in XOi daunting, leading to time-consuming adjustments and potential errors.
- Users experience **inefficient processes** with XOi, as redundant tasks slow down technicians and hinder productivity.

#### What Are Recent G2 Reviews of XOi?

**["Powerful Job Site Visibility and Shareable Updates for Customers"](https://www.g2.com/survey_responses/xoi-review-12846293)**

**Rating:** 5.0/5.0 stars

_— Tim S._

[Read full review](https://www.g2.com/survey_responses/xoi-review-12846293)

**["XOI is a Versatile and Customizable tool."](https://www.g2.com/survey_responses/xoi-review-12077687)**

**Rating:** 5.0/5.0 stars

_— Charles M._

[Read full review](https://www.g2.com/survey_responses/xoi-review-12077687)

### [Connecteam](https://www.g2.com/products/connecteam/reviews)

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams. Whether you need to create complex shift schedules, automate payroll-ready timesheets, distribute company announcements, or onboard new hires at scale, Connecteam brings everything under one intuitive app. Save time and increase productivity with AI assisted scheduling, mobile-first custom checklists, forms, and reports; Track work hours with GPS time clock; Simplify employee communication, enhance professional skills with mobile courses (AI powered course content creator), manage daily tasks and so much more, all in one app. Connecteam AI helps you work faster and smarter than humanly possible, while keeping it simple: -AI Agent : Just ask your AI sidekick in chat. From stock info to safety steps, manuals, or care procedures, employees get instant spot-on answers, pulled straight from your in-app resources. No delays, no guesswork. -Auto scheduling : Your team schedule’s fully covered in seconds. AI puzzles availability, roles, fairness, and requirements with expert precision. The result? Reliable schedules, happier employees, and no admin hassle. -AI course creation: Turn any training topic into a full course. Just describe the subject and AI instantly builds a pro-level course, ready to go. Your team, trained the way you need, to the standard you expect. -File to Form: Digitize forms in a snap - upload a file or take a photo of any paper form. AI turns it into a fillable version your team can complete wherever they are. Easy for them, efficient for you. -AI updates and feed: Level up every update - write clear team updates that land. AI enhances your message and auto-translates it into each employee’s preferred language. Everyone stays aligned, nothing gets misinterpreted. -Speech to text: Fill forms, hands-free - simply speak into forms. AI captures, summarizes, and sorts your team’s input on the spot, without them having to look down or slow down. No distractions, no delays—just clear, accurate reporting. Additionally, ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).

**Average Rating:** 4.6/5.0

**Total Reviews:** 3,491

#### How Do G2 Users Rate Connecteam?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)
- **Roles:** 8.9/10 (Category avg: 8.6/10)
- **Analytics:** 8.2/10 (Category avg: 8.4/10)
- **Location:** 8.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Connecteam?

- **Seller:** [Connecteam](https://www.g2.com/sellers/connecteam)
- **Year Founded:** 2015
- **HQ Location:** New York, NY
- **Twitter:** @ConnecteamApp  
1,235 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=795b5c54de361aeeda657cd81ee2ecfa349540c1b3b54d8aacbf3077305e2261&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10591384%2F&secure%5Burl_type%5D=linkedin_company_website)  
530 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Manager
- **Top Industries:** Construction, Retail
- **Company Size:** 83% Small, 14% Medium

#### What Do G2 Reviewers Say About Connecteam?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Connecteam's interface **extremely easy to use** , making it accessible even for those not tech-savvy.
- Users appreciate the **intuitive interface** of Connecteam, enhancing task navigation and team communication effortlessly.
- Users love the **easy scheduling** features of Connecteam, enabling efficient shift management and team communication.
- Users value the **team collaboration features** of Connecteam, enhancing communication and streamlining team updates effectively.
- Users find Connecteam to be **user-friendly** , simplifying staff management and enhancing communication across teams.

##### Cons

- Users find the **missing features** in Connecteam's app frustrating, especially compared to the desktop version.
- Users feel that **Connecteam's features are limited** , especially on mobile, lacking customization and flexibility for smaller businesses.
- Users find **scheduling issues** frustrating, especially with the automated features not meeting complex needs effectively.
- Users find that **improvement is needed** in the interface clarity and settings navigation of Connecteam's features.
- Users find the **learning curve challenging** , especially with navigation differences between desktop and app functionalities.

#### What Are Recent G2 Reviews of Connecteam?

**["A Game-Changer for Small Businesses: Free, Easy Scheduling and Job Pay Tracking"](https://www.g2.com/survey_responses/connecteam-review-12874312)**

**Rating:** 5.0/5.0 stars

_— Verified User in Construction_

[Read full review](https://www.g2.com/survey_responses/connecteam-review-12874312)

**["Connecteam Review"](https://www.g2.com/survey_responses/connecteam-review-10735494)**

**Rating:** 5.0/5.0 stars

_— Kurt B._

[Read full review](https://www.g2.com/survey_responses/connecteam-review-10735494)

#### What Are G2 Users Discussing About Connecteam?

- [Is Connecteam secure?](https://www.g2.com/discussions/is-connecteam-secure) - 2 comments
- [How do you use Connecteam?](https://www.g2.com/discussions/how-do-you-use-connecteam) - 2 comments
- [Is Connecteam really free?](https://www.g2.com/discussions/is-connecteam-really-free)
- [Is Connecteam a good app?](https://www.g2.com/discussions/is-connecteam-a-good-app) - 2 comments

### [Skedulo](https://www.g2.com/products/skedulo/reviews)

Skedulo builds deskless productivity software for the 80% of global workers who don’t work in a traditional office setting. From employees in fixed location facilities to mobile field workers on the frontline, deskless workers number 2.7 billion worldwide. DHL, Sunrun, The American Red Cross and hundreds of other organizations have used Skedulo’s Deskless Productivity Cloud to book over 35M appointments worldwide. The Skedulo Deskless Productivity Cloud helps organizations greatly simplify scheduling, gain visibility into and control over job scheduling and workforce utilization, equip employees with an intuitive app to help them better perform their day-to-day operations, provide actionable analytics on their workforce, and reduce operating costs. Founded in 2013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M12, Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com.

**Average Rating:** 4.1/5.0

**Total Reviews:** 422

#### How Do G2 Users Rate Skedulo?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Roles:** 7.9/10 (Category avg: 8.6/10)
- **Analytics:** 7.6/10 (Category avg: 8.4/10)
- **Location:** 8.1/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Skedulo?

- **Seller:** [Skedulo](https://www.g2.com/sellers/skedulo)
- **Year Founded:** 2013
- **HQ Location:** San Francisco, CA
- **Twitter:** @Skedulo  
903 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8b612aa4cb52ce2d1fd6a3728b5834ff08cde8b3c193e741eabc904328b5ca80&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3252148%2F&secure%5Burl_type%5D=linkedin_company_website)  
183 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Dispatcher, Salesforce Administrator
- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 59% Medium, 27% Small

#### What Do G2 Reviewers Say About Skedulo?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Skedulo's **ease of use** essential for efficiently managing scheduling and billing across multiple locations.
- Users find Skedulo to be **very user-friendly** , making tasks clear, concise, and easy to navigate.
- Users commend Skedulo for its **helpful adaptability** and responsive customization, enhancing their overall experience and productivity.
- Users praise Skedulo's **excellent customer support** , appreciating quick responses and helpful solutions when issues arise.
- Users appreciate the **intuitive interface** of Skedulo, making scheduling easy and efficient for their teams.

##### Cons

- Users feel **customization could be improved** , as limitations require frequent adjustments and cause confusion across applications.
- Users experience **limited features and customization** in Skedulo, affecting functionality and information relevance.
- Users find the **learning curve steep** , as task creation and integration can be cumbersome and confusing.
- Users find the **limited customization** in Skedulo restricts essential functionalities for effective roster management.
- Users express frustration with the **missing features** in Skedulo, limiting functionality and overall satisfaction.

#### What Are Recent G2 Reviews of Skedulo?

**["Easy Job Scheduling with Smart Optimisation and Outstanding Support"](https://www.g2.com/survey_responses/skedulo-review-12889919)**

**Rating:** 4.5/5.0 stars

_— Nathan S._

[Read full review](https://www.g2.com/survey_responses/skedulo-review-12889919)

**["Skedulo Makes Scheduling and Resource Planning Simple and Efficient"](https://www.g2.com/survey_responses/skedulo-review-12860326)**

**Rating:** 4.5/5.0 stars

_— MARTHA L._

[Read full review](https://www.g2.com/survey_responses/skedulo-review-12860326)

#### What Are G2 Users Discussing About Skedulo?

- [What is Skedulo used for?](https://www.g2.com/discussions/what-is-skedulo-used-for)

### [SAP Field Service Management](https://www.g2.com/products/sap-field-service-management/reviews)

SAP Field Service Management (FSM) is a cloud-native, mobile-first solution that optimizes the end-to-end service process, from receiving a customer request to final invoicing. It transforms reactive repairs into proactive service engagements, ensuring operational excellence in the field. Powered by AI, FSM intelligently schedules the right technician with the correct skills and parts inventory, maximizing first-time fix rates and asset uptime. It features extensive mobile capabilities for technicians, including offline access to work orders, parts lists, and documentation. Seamlessly integrating with SAP's ERP core, FSM connects real-time service execution data directly to inventory, billing, and warranty processes, accelerating cash flow and boosting customer satisfaction.

**Average Rating:** 4.3/5.0

**Total Reviews:** 71

#### How Do G2 Users Rate SAP Field Service Management?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Roles:** 8.9/10 (Category avg: 8.6/10)
- **Analytics:** 8.6/10 (Category avg: 8.4/10)
- **Location:** 9.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind SAP Field Service Management?

- **Seller:** [SAP](https://www.g2.com/sellers/sap)
- **Company Website:** www.sap.com
- **Year Founded:** 1972
- **HQ Location:** Walldorf
- **Twitter:** @SAP  
297,052 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website)  
141,955 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 33% Large, 27% Medium

#### What Do G2 Reviewers Say About SAP Field Service Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of SAP Field Service Management, praising its intuitive features and real-time updates.
- Users appreciate the **real-time data capabilities** of SAP Field Service Management, enhancing productivity and decision-making.
- Users value the **real-time scheduling** capabilities of SAP Field Service Management, greatly enhancing operational efficiency and customer satisfaction.
- Users enjoy the **easy integration** of SAP Field Service Management with existing systems, streamlining workflows and enhancing productivity.
- Users praise the **easy setup** of SAP Field Service Management, enabling a smooth start and user-friendly experience for teams.

##### Cons

- Users find the **learning curve steep** with SAP Field Service Management, making setup and configuration time-consuming and complex.
- Users find that **improvement is needed** in setup complexity, slow performance, and limited customization in SAP Field Service Management.
- Users find **customization difficult** with SAP Field Service Management, requiring extensive training and leading to complex setups.
- Users find the **high cost** of SAP Field Service Management to be a significant barrier for smaller companies.
- Users find the **feature limitations** in SAP Field Service Management challenging, particularly regarding customization and data integration.

#### What Are Recent G2 Reviews of SAP Field Service Management?

**["Simplify work with SAP manager"](https://www.g2.com/survey_responses/sap-field-service-management-review-12742139)**

**Rating:** 5.0/5.0 stars

_— Rahul G._

[Read full review](https://www.g2.com/survey_responses/sap-field-service-management-review-12742139)

**["Excellent Technician Visibility and Field Job Tracking in SAP"](https://www.g2.com/survey_responses/sap-field-service-management-review-12766028)**

**Rating:** 4.5/5.0 stars

_— Nijat I._

[Read full review](https://www.g2.com/survey_responses/sap-field-service-management-review-12766028)

### [Quickbase](https://www.g2.com/products/quickbase/reviews)

Quickbase is an AI-driven platform designed to help businesses streamline their operations by adapting to their unique workflows and processes. Unlike traditional off-the-shelf software, which often requires users to conform to predefined structures, Quickbase empowers organizations to create customized solutions that align with their specific needs. This flexibility is crucial for companies seeking to eliminate inefficiencies and reduce the burden of 'Gray Work' - what we call the time-consuming tasks and manual processes that arise from using rigid software systems. The target audience for Quickbase includes businesses of all sizes across various industries that are looking to enhance their operational efficiency. Whether it's a 50 person small business or a large enterprise, organizations can benefit from a platform that allows them to connect disparate data sources, automate repetitive tasks, and scale their competitive advantages. Quickbase is particularly valuable for teams that rely on collaboration and data-driven decision-making, as it fosters an environment where information flows seamlessly and processes are optimized. Key features of Quickbase include its intuitive interface, which allows users to build custom applications without extensive coding knowledge. This user-friendly design enables teams to quickly adapt the platform to their specific workflows, ensuring that they can address unique challenges without the need for extensive IT support. Additionally, Quickbase offers powerful automation capabilities, allowing users to set up triggers and workflows that reduce manual effort and streamline operations. The platform also supports integration with various data sources, enabling businesses to consolidate their information and gain valuable insights. One of the standout benefits of Quickbase is its ability to scale with your business. As organizations grow and evolve, their processes often become more complex. Quickbase's adaptable nature ensures that users can modify their applications and workflows as needed, without the constraints typically associated with traditional software. This flexibility not only saves time but also fosters innovation, as teams can experiment with new processes and tools that enhance their productivity. By prioritizing user-centric design and adaptability, Quickbase stands out in the crowded landscape of business software solutions. It provides organizations with the tools they need to optimize their operations, reduce inefficiencies, and ultimately drive growth. With Quickbase, businesses can focus on what truly matters—leveraging their unique processes to gain a competitive edge in their respective markets.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,565

#### How Do G2 Users Rate Quickbase?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Quickbase?

- **Seller:** [Quickbase](https://www.g2.com/sellers/quickbase)
- **Company Website:** quickbase.com
- **Year Founded:** 2012
- **HQ Location:** Boston, MA
- **Twitter:** @quickbase  
5,146 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e67008ade949600e111789214d331e16b736628d50570e9bfe40e708e443a772&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2845325%2F&secure%5Burl_type%5D=linkedin_company_website)  
816 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager, Project Coordinator
- **Top Industries:** Information Technology and Services, Construction
- **Company Size:** 42% Medium, 31% Small

#### What Do G2 Reviewers Say About Quickbase?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Quickbase, praising its user-friendly interface and low-code app creation.
- Users appreciate the **customization options** in Quickbase, enabling tailored databases that enhance workflow and efficiency.
- Users love the **customizability** of Quickbase, enabling tailored applications to meet specific business needs efficiently.
- Users value the **high degree of customization** in Quickbase, allowing tailored solutions for diverse business needs.
- Users value the **customization options** of Quickbase, tailoring databases to fit specific business needs and workflows.

##### Cons

- Users find the **learning curve steep** due to enforced changes and a need for better individualized training.
- Users find the **missing features** in Quickbase, like document upload and flexible forms, limit its overall effectiveness.
- Users find Quickbase **not intuitive** , leading to accidental clicks and a frustrating user experience on mobile.
- Users note **limited features** in Quickbase, such as integration challenges and mobile app limitations, affecting overall usability.
- Users find **limited customization** options can hinder their ability to fully utilize Quickbase's capabilities effectively.

#### What Are Recent G2 Reviews of Quickbase?

**["Quickbase Centralized Our Data with Custom Dashboards and Helpful Automation"](https://www.g2.com/survey_responses/quickbase-review-13272699)**

**Rating:** 5.0/5.0 stars

_— Shanell L._

[Read full review](https://www.g2.com/survey_responses/quickbase-review-13272699)

**["Quickbase Pipelines Error Handling Keeps Our Data Workflows Moving"](https://www.g2.com/survey_responses/quickbase-review-13264983)**

**Rating:** 5.0/5.0 stars

_— Eric E._

[Read full review](https://www.g2.com/survey_responses/quickbase-review-13264983)

#### What Are G2 Users Discussing About Quickbase?

- [How much is quick base?](https://www.g2.com/discussions/how-much-is-quick-base) - 3 comments, 1 upvote
- [Is quick base free?](https://www.g2.com/discussions/is-quick-base-free) - 3 comments
- [What is the use of Intuit quick base?](https://www.g2.com/discussions/what-is-the-use-of-intuit-quick-base)
- [What is quick base software?](https://www.g2.com/discussions/what-is-quick-base-software) - 1 comment, 1 upvote

### [BuildOps](https://www.g2.com/products/buildops/reviews)

BuildOps is an all-in-one operations platform for commercial MEP contractors—HVAC, mechanical, refrigeration, electrical, and plumbing—bringing dispatch, estimating, invoicing, service, projects, and reporting into one system. A single source of truth unifies office and field data, metrics, and work history. Projects flow seamlessly into service: as-built equipment becomes asset records that power service agreements, scheduling, dispatch, billing, and documentation. Smarter scheduling comes from a live planning board with technician skills, certifications, location, and availability—plus intelligent recommendations and drag-and-drop dispatch to handle emergencies, multi-day work, and long-term planning. Field teams stay audit-ready with photos, videos, and PDFs attached directly to quotes, invoices, and assets, while automated workflows keep work orders, customer data, and billing in sync across project and service. The result: predictable maintenance, stronger recurring revenue, protected margins, and a end-to-end support from the building phase to ongoing service.

**Average Rating:** 4.2/5.0

**Total Reviews:** 69

#### How Do G2 Users Rate BuildOps?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Roles:** 7.3/10 (Category avg: 8.6/10)
- **Analytics:** 7.8/10 (Category avg: 8.4/10)
- **Location:** 7.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind BuildOps?

- **Seller:** [BuildOps](https://www.g2.com/sellers/buildops)
- **Company Website:** buildops.com
- **Year Founded:** 2018
- **HQ Location:** Santa Monica, CA 90404, US
- **Twitter:** @GoBuildOps  
502 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5b14f76e0a1dc2b4a724c5f1631d6b91f88a86c61efc84ab22495ffc614e8606&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbuildops%2F&secure%5Burl_type%5D=linkedin_company_website)  
616 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Construction
- **Company Size:** 48% Small, 41% Medium

#### What Do G2 Reviewers Say About BuildOps?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend BuildOps for its **ease of use** , significantly enhancing operational efficiency and field management.
- Users highlight the **extensive features** of BuildOps that enhance workflow and improve team efficiency significantly.
- Users appreciate the **top-notch customer support** from BuildOps, highlighting responsiveness and helpfulness in their service experience.
- Users appreciate the **centralization** of BuildOps, streamlining operations and enhancing team collaboration effectively.
- Users highlight BuildOps for its **user-friendly interface** , facilitating easy use for both office and field staff.

##### Cons

- Users note the **need for improvement** in the PO module and audit/version control to better serve their needs.
- Users criticize the **update issues** in BuildOps, citing unexpected changes and performance lags affecting their workflow.
- Users find the **learning curve steep** , as navigating the platform can be unintuitive and confusing for non-techs.
- Users find **limited features** in BuildOps, particularly in data inputs and integrations, hindering their business needs.
- Users express concerns about **limited customization** , particularly in data integration and flexibility for specific needs.

#### What Are Recent G2 Reviews of BuildOps?

**["Streamlined Procurement and Reliable Anywhere Access with Build Ops"](https://www.g2.com/survey_responses/buildops-review-12549866)**

**Rating:** 5.0/5.0 stars

_— ZACHARIAH B._

[Read full review](https://www.g2.com/survey_responses/buildops-review-12549866)

**["Build Ops Speeds Up Work Orders, Billing, and Workflow with Smooth Integrations"](https://www.g2.com/survey_responses/buildops-review-12874023)**

**Rating:** 5.0/5.0 stars

_— Zachariah B._

[Read full review](https://www.g2.com/survey_responses/buildops-review-12874023)

#### What Are G2 Users Discussing About BuildOps?

- [What is BuildOps used for?](https://www.g2.com/discussions/what-is-buildops-used-for)
- [What is Shark Byte CRM used for?](https://www.g2.com/discussions/shark-byte-crm-what-is-shark-byte-crm-used-for)
- [What is Shark Byte CRM used for?](https://www.g2.com/discussions/what-is-shark-byte-crm-used-for)

### [Zuper](https://www.g2.com/products/zuper/reviews)

Zuper is the most adaptable and intelligent field service management (FSM) solution that helps service businesses automate scheduling, dispatching, mobile workforce operations, and customer communications. Designed for mid-market and enterprise organizations, such as Roofing, HVAC, Plumbing, Electrical, and other field service companies—Zuper transforms technology into a competitive advantage. With Zuper’s unrivalled technology, organizations can empower field teams, delight customers and grow their businesses, transforming their teams into Zuper heroes. Key features: Intelligent Scheduling & Dispatching Automate scheduling and routing by matching jobs to the right technician based on skills, availability, territory and proximity, and generate efficient recurring routes to save travel time and fuel. Mobile App with Offline Mode Empower technicians with a user-friendly iOS/Android interface for job details, service history, checklists and customer data—even without connectivity—so they have everything they need onsite. Customer Portal & Real-Time Updates Offer end users a self-serve portal for service requests, quote approvals, job tracking, online payments and automated ETAs/notifications to keep customers informed at every step. No-Code Workflows & Automation Empower operations teams to build end-to-end workflows for scheduling, invoicing, contract renewals and notifications via drag-and-drop logic, reducing manual effort and errors. Analytics & Reporting Turn operational data into actionable insights with customizable dashboards and reports on workforce productivity, service performance and revenue trends, accelerating business growth through upsell opportunities and instant payments. Scalable Integrations Connect to 60+ best-in-class applications—such as HubSpot, QuickBooks, Zendesk and Sage—via prebuilt connectors and open APIs to maintain a unified, extensible technology stack.

**Average Rating:** 4.7/5.0

**Total Reviews:** 146

#### How Do G2 Users Rate Zuper?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Roles:** 8.4/10 (Category avg: 8.6/10)
- **Analytics:** 7.9/10 (Category avg: 8.4/10)
- **Location:** 8.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Zuper?

- **Seller:** [Zuper](https://www.g2.com/sellers/zuper)
- **Year Founded:** 2020
- **HQ Location:** Seattle, Washington
- **Twitter:** @ZuperInc  
642 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2ef75bf3b7333cb39d970a2ea9f600924ca83df42d0c4643b5f67d6200e0c3dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzuperhub%2F&secure%5Burl_type%5D=linkedin_company_website)  
290 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Operations Manager
- **Top Industries:** Information Technology and Services, Consumer Services
- **Company Size:** 57% Small, 39% Medium

#### What Do G2 Reviewers Say About Zuper?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer support** from Zuper, with a dedicated team addressing all needs and challenges.
- Users value the **customization options** of Zuper, enhancing their ability to tailor the software to specific business needs.
- Users find Zuper's **ease of use** exceptional, transforming field service management into a seamless experience.
- Users value Zuper's **seamless integrations** , enhancing automation and efficiency for a streamlined field service experience.
- Users value the **smart automation and easy scheduling** in Zuper, enhancing efficiency and improving customer experience.

##### Cons

- Users note that **improvement is needed** in bug fixes and features like purchase order generation and time entry.
- Users note a **long learning curve** for first-time users, making initial use of Zuper somewhat challenging.
- Users experience **customization difficulties** with Zuper, finding it complex and time-consuming to achieve the desired setup.
- Users find the **feature limitations** of Zuper hinder integration and increase implementation timeframes significantly.
- Users experience **slow performance** with Zuper, causing inefficiencies in daily tasks and feature implementation delays.

#### What Are Recent G2 Reviews of Zuper?

**["A wonderful user friendly software"](https://www.g2.com/survey_responses/zuper-review-11585133)**

**Rating:** 5.0/5.0 stars

_— Megan P._

[Read full review](https://www.g2.com/survey_responses/zuper-review-11585133)

**["Versatile Field Service Tool with Powerful Features, But Complex Implementation"](https://www.g2.com/survey_responses/zuper-review-11835077)**

**Rating:** 4.5/5.0 stars

_— Ifeoma E._

[Read full review](https://www.g2.com/survey_responses/zuper-review-11835077)

#### What Are G2 Users Discussing About Zuper?

- [What is Zuper Pro used for?](https://www.g2.com/discussions/what-is-zuper-pro-used-for) - 1 comment

### [Dynamics 365 Field Service](https://www.g2.com/products/dynamics-365-field-service/reviews)

Microsoft Dynamics 365 Field Service is the agile platform for Intelligent field service management enabling companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs.

**Average Rating:** 3.9/5.0

**Total Reviews:** 151

#### How Do G2 Users Rate Dynamics 365 Field Service?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.9/10)
- **Roles:** 8.1/10 (Category avg: 8.6/10)
- **Analytics:** 8.0/10 (Category avg: 8.4/10)
- **Location:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Dynamics 365 Field Service?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Education Management
- **Company Size:** 38% Medium, 31% Large

#### What Do G2 Reviewers Say About Dynamics 365 Field Service?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy integration** of Dynamics 365 Field Service with other Microsoft apps for seamless functionality.
- Users value the **deep integration with Dynamics 365** , enhancing field service management through seamless connectivity and optimization.
- Users appreciate the **advanced scheduling and resource optimization** features of Dynamics 365 Field Service for efficient management.
- Users value the **end-to-end field service management** capabilities of Dynamics 365 Field Service for streamlined operations.

##### Cons

- Users find **Dynamics 365 Field Service time-consuming** due to complex setup and slow performance in daily operations.
- Users experience significant **customization difficulties** with Dynamics 365 Field Service, hindering effective planner operations.
- Users find the **difficult setup** of Dynamics 365 Field Service a significant hurdle to effective implementation.
- Users find the **cost** of Dynamics 365 Field Service to be quite high, impacting affordability and value perception.
- Users find **feature limitations** in Dynamics 365 Field Service hinder customization and efficiency in operations.

#### What Are Recent G2 Reviews of Dynamics 365 Field Service?

**["Great Performance and Seamless Dynamics CRM Integration"](https://www.g2.com/survey_responses/dynamics-365-field-service-review-12661508)**

**Rating:** 4.0/5.0 stars

_— Verified User in Insurance_

[Read full review](https://www.g2.com/survey_responses/dynamics-365-field-service-review-12661508)

**["End-to-End Field Service Management with Advanced Scheduling and IoT Integration"](https://www.g2.com/survey_responses/dynamics-365-field-service-review-12090435)**

**Rating:** 4.0/5.0 stars

_— Vivek S._

[Read full review](https://www.g2.com/survey_responses/dynamics-365-field-service-review-12090435)

#### What Are G2 Users Discussing About Dynamics 365 Field Service?

- [What is Dynamics 365 Field Service used for?](https://www.g2.com/discussions/what-is-dynamics-365-field-service-used-for)
- [What is Dynamics 365 used for?](https://www.g2.com/discussions/what-is-dynamics-365-used-for)
- [What is included in Dynamics 365?](https://www.g2.com/discussions/dynamics-365-field-service-what-is-included-in-dynamics-365)
- [How do I create a Field Service in Dynamics 365?](https://www.g2.com/discussions/how-do-i-create-a-field-service-in-dynamics-365)
- [What is Field Service in Dynamics CRM?](https://www.g2.com/discussions/what-is-field-service-in-dynamics-crm)

### [ServiceTitan](https://www.g2.com/products/servicetitan/reviews)

Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform. Say hello to effortless job booking, seamless communication with your techs, advanced reporting, call recording and tracking, paperless invoicing, incredible visual sales tools, the ability to process credit cards in the field, and much more. ServiceTitan has helped a growing number of extraordinary service companies—like George Brazil, Hunter Heat & Air, Gold Medal Service, and Goettl—achieve incredible business results.

**Average Rating:** 4.4/5.0

**Total Reviews:** 368

#### How Do G2 Users Rate ServiceTitan?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Roles:** 8.4/10 (Category avg: 8.6/10)
- **Analytics:** 8.3/10 (Category avg: 8.4/10)
- **Location:** 8.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind ServiceTitan?

- **Seller:** [ServiceTitan](https://www.g2.com/sellers/servicetitan)
- **Company Website:** www.servicetitan.com
- **Year Founded:** 2012
- **HQ Location:** Glendale, CA
- **Twitter:** @ServiceTitan  
4,766 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f78b1d2872be8ef6de79b8874030c2ed38e0b10f00898f460718b3a455612e76&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3157549%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,313 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager, Owner
- **Top Industries:** Construction, Consumer Services
- **Company Size:** 65% Small, 32% Medium

#### What Do G2 Reviewers Say About ServiceTitan?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ServiceTitan's **ease of use** exceptional, enhancing customization and access across devices for seamless operations.
- Users commend the **exceptional customer support** of ServiceTitan, noting their helpfulness and thorough onboarding process.
- Users appreciate the **comprehensive features** of ServiceTitan, enhancing workflow and efficiency for commercial use.
- Users appreciate the **exceptional tracking capabilities** of ServiceTitan, enhancing workflow and efficiency for their businesses.
- Users value the **efficiency** of ServiceTitan, optimizing operations and enhancing safety and management capabilities seamlessly.

##### Cons

- Users face a **steep learning curve** with ServiceTitan, making initial setup and usage challenging without proper training.
- Users report that **improvements are needed** for features like the scheduling assistant and addressing bugs.
- Users express dissatisfaction with **poor customer support** , citing misinformation and difficulty in obtaining satisfactory assistance.
- Users experience **poor support** , facing delays and misinformation when seeking help from ServiceTitan's technical assistance team.
- Users criticize ServiceTitan for its **limited functionality** , often needing workarounds and facing complications with essential features.

#### What Are Recent G2 Reviews of ServiceTitan?

**["ServiceTitan Automation and Smarter Routing Transformed Our Daily Operations"](https://www.g2.com/survey_responses/servicetitan-review-13153530)**

**Rating:** 5.0/5.0 stars

_— Tanya M._

[Read full review](https://www.g2.com/survey_responses/servicetitan-review-13153530)

**["Top Notch relies on Service Titan for "top notch" performance!"](https://www.g2.com/survey_responses/servicetitan-review-10766119)**

**Rating:** 5.0/5.0 stars

_— Sara L._

[Read full review](https://www.g2.com/survey_responses/servicetitan-review-10766119)

#### What Are G2 Users Discussing About ServiceTitan?

- [What is ServiceTitan used for?](https://www.g2.com/discussions/what-is-servicetitan-used-for) - 1 comment, 1 upvote
- [What is Titan software?](https://www.g2.com/discussions/what-is-titan-software) - 1 comment, 1 upvote
- [Does ServiceTitan integrate with QuickBooks?](https://www.g2.com/discussions/does-servicetitan-integrate-with-quickbooks) - 1 comment, 2 upvotes
- [How do I use ServiceTitan?](https://www.g2.com/discussions/how-do-i-use-servicetitan) - 1 comment
- [What is ServiceTitan?](https://www.g2.com/discussions/what-is-servicetitan) - 2 comments

### [FMX](https://www.g2.com/products/fmx/reviews)

FMX: CMMS and Facilities Operations Software for Education, Government, and Commercial Organizations FMX is a cloud-based Computerized Maintenance Management System (CMMS) and facilities management platform designed to help organizations across K-12 and higher education, property management, manufacturing, state and local government, healthcare, hospitality, and faith-based organizations improve operational efficiency, extend asset lifespan, and make data-driven decisions about capital investments. What FMX Does FMX centralizes work order management, preventive maintenance scheduling, asset tracking, fleet management, warehouse management, IT management, capital planning, event management, and rental and reservation management into a single, configurable platform. It is purpose-built for facility and maintenance teams who need actionable data to prioritize work, justify budgets, and demonstrate their department's impact to leadership. Core Capabilities - Work Order Management: Facility staff and end users can submit maintenance requests through intuitive, configurable forms on any device. Technicians resolve tickets in the field via mobile app, logging labor time, parts used, and costs. All resolution data rolls up automatically to asset-level reporting. - Preventive Maintenance: Schedule time-based or meter-based PMs for any asset or piece of equipment. Attach unique inspection checklists to each task to reduce process variation, ensure compliance, and extend equipment lifespan. - Asset Management: Maintain a complete digital record of every asset, including location, condition, acquisition cost, expected useful life, and associated documents, images, and service history, in one searchable system of record. - Capital Planning and Forecasting: FMX's capital planning dashboard aggregates asset data to project replacement timelines and costs by year. Facilities directors can model multiple budget scenarios, identify funding gaps, and present defensible capital expenditure forecasts to finance and leadership. - Mapping: Visualize assets, work orders, inventory and spaces on custom floor plan or geo-based maps. Color-coded pins mark exact locations while active work orders and PMs display geographically so technicians can plan efficient routes. Community members can report issues through a public, map-based portal without an FMX account. - Rental and Reservation Management: Allow staff and community members to book rooms, spaces, and equipment directly through FMX. Manage event logistics, coordinate cross-departmental needs, and process payments, all in one system. - Inventory and Parts Management: Manage parts, supplies, and consumables across one or multiple storerooms. Technicians log parts used directly on work orders, triggering automatic inventory deductions. Low-stock alerts, reorder thresholds, and vendor records keep critical parts available and purchasing workflows on track. - Fleet Management: Track and maintain vehicles alongside facility assets in a single system. Schedule meter-based or time-based PMs for vehicles, log mileage and fuel usage, manage repair history, and control fleet-related costs without managing a separate system. - IT Asset Management: Extend request and asset tracking beyond physical facilities to IT. Staff can submit technology-related service requests, IT teams can manage hardware and software asset records, and all IT work flows through the same configurable platform used for facilities operations. - Reporting and Analytics: Generate configurable reports and dashboards across work orders, assets, labor, costs, and maintenance history. Facilities directors can track team performance, identify recurring issues, and pull the operational data needed to justify budgets and support leadership decisions. Who Uses FMX - K-12 and higher education: School districts and universities use FMX to manage facilities across multiple campuses, streamline community requests, coordinate events, and meet compliance requirements. - Property management: Commercial and residential property managers use FMX to track tenant work orders, manage preventive maintenance across properties, and reduce deferred maintenance costs. - Manufacturing: Facilities and maintenance teams in manufacturing environments use FMX to reduce equipment downtime, enforce PM schedules, and support audit-ready record-keeping. - State and local government: Municipal and county facilities teams use FMX to manage public buildings, parks, and infrastructure, improving service request transparency, maintaining compliance documentation, and making the case for capital budget allocations to elected officials and administrators. - Other private sector organizations: Healthcare systems, faith-based organizations, hospitality groups, and other multi-site commercial organizations use FMX to centralize facilities operations, reduce equipment downtime, manage work across locations, and generate the reporting needed to control costs and support budget decisions. Key Differentiators - Intuitive, easy-to-use interface that drives adoption across both maintenance teams and non-technical staff - One configurable platform for facilities, maintenance, IT, and fleet teams to manage their operations, assets, and long-range planning without stitching together multiple systems - Mobile experience built for technicians in the field - Built-in reporting that surfaces the data facility leaders need to advocate for their teams and budgets - Fast implementation with dedicated onboarding support - Highly configurable without IT involvement - Outstanding customer service reflected in a 98% customer satisfaction rating, 97% renewal rate, and 2-hour support response time Bottom Line FMX moves facility, maintenance, IT, and fleet teams from reactive to proactive operations, giving them one platform to manage work, events, and long-range planning while controlling costs and demonstrating their department's impact to leadership. With a 98% customer satisfaction rating and 97% renewal rate, it is a proven choice for organizations in K-12 and higher education, state and local government, property management, manufacturing, healthcare, hospitality, and faith-based organizations.

**Average Rating:** 4.8/5.0

**Total Reviews:** 44

#### How Do G2 Users Rate FMX?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind FMX?

- **Seller:** [Facilities Management eXpress](https://www.g2.com/sellers/facilities-management-express)
- **Company Website:** www.gofmx.com
- **Year Founded:** 2012
- **HQ Location:** Grandview Heights, Ohio
- **Twitter:** @FMXpress  
189 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fdb652c7f993df80eb4d50663fab53bd456f22e87ae86e093b2b6987c0c3ef3d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3617592&secure%5Burl_type%5D=linkedin_company_website)  
225 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Education Management, Primary/Secondary Education
- **Company Size:** 82% Medium, 9% Large

#### What Do G2 Reviewers Say About FMX?

_AI-generated summary from verified user reviews_

##### Pros

- Users find FMX to be **very easy to use** , appreciating its quick access to features and user-friendly interface.
- Users praise the **outstanding customer support** of FMX, noting prompt responses and seamless implementation experiences.
- Users value the **easy-to-use calendar and real-time work order management** , enhancing efficiency in task management.
- Users love the **high customizability** of FMX, allowing tailored experiences for diverse needs and preferences.
- Users commend the **efficiency** of FMX for streamlining facility management and boosting productivity seamlessly.

##### Cons

- Users find FMX to have **feature overload** , complicating implementation and leading to frustration with support and updates.
- Users find FMX lacking in **essential features** and flexibility, impacting their ability to manage requests efficiently.
- Users report frequent **work order issues** due to poor customer support and lack of timely improvements from FMX.
- Users find FMX to be **very expensive** , particularly challenging for smaller schools with budget constraints.
- Users experience **implementation delays** that could improve with better customer support options during startup.

#### What Are Recent G2 Reviews of FMX?

**["Unparalleled Flexibility and Top-Notch Customer Service from FMX"](https://www.g2.com/survey_responses/fmx-review-12507294)**

**Rating:** 5.0/5.0 stars

_— Eric A._

[Read full review](https://www.g2.com/survey_responses/fmx-review-12507294)

**["FMX is a User-Friendly Masterpiece for School Management"](https://www.g2.com/survey_responses/fmx-review-12519942)**

**Rating:** 5.0/5.0 stars

_— Mike M._

[Read full review](https://www.g2.com/survey_responses/fmx-review-12519942)

#### What Are G2 Users Discussing About FMX?

- [What does Fmx do?](https://www.g2.com/discussions/what-does-fmx-do)
- [What is the measure of how a software facilities running?](https://www.g2.com/discussions/what-is-the-measure-of-how-a-software-facilities-running)
- [Does FMX have an app?](https://www.g2.com/discussions/does-fmx-have-an-app)

### [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)

As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries.

**Average Rating:** 4.1/5.0

**Total Reviews:** 4,763

#### How Do G2 Users Rate NetSuite?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.9/10)
- **Roles:** 7.1/10 (Category avg: 8.6/10)
- **Analytics:** 7.4/10 (Category avg: 8.4/10)
- **Location:** 6.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind NetSuite?

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Company Website:** www.oracle.com
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle  
827,997 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website)  
208,078 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Controller, Accounting Manager
- **Top Industries:** Computer Software, Accounting
- **Company Size:** 57% Medium, 31% Small

#### What Do G2 Reviewers Say About NetSuite?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in navigating and customizing reports, enhancing efficiency and productivity.
- Users value the **customizability** of NetSuite, which adapts seamlessly to diverse business needs and processes.
- Users value the **robust reporting and integration capabilities** of NetSuite, enhancing cross-functional business operations seamlessly.
- Users benefit from **extensive customization options** in NetSuite, greatly enhancing data management and user experience.
- Users value the **customization options** in NetSuite, enhancing usability and control for streamlined data management.

##### Cons

- Users find the **learning curve steep** , making initial setup and customization time-consuming and frustrating.
- Users find the **interface outdated** and experience significant challenges with usability and integration complexities.
- Users find the **missing features** in NetSuite frustrating, particularly with complex settings and limited customization options.
- Users express frustration with **limited customization** options in NetSuite, impacting functionality and integration across workflows.
- Users find NetSuite to have a **not user-friendly** interface, causing frustration during setup and navigation.

#### What Are Recent G2 Reviews of NetSuite?

**["Highly Customizable and Efficient ERP,"](https://www.g2.com/survey_responses/netsuite-review-8185079)**

**Rating:** 4.5/5.0 stars

_— Sandeep k._

[Read full review](https://www.g2.com/survey_responses/netsuite-review-8185079)

**["Intuitive NetSuite with a Powerful Search Bar and Smooth Salesforce Integration"](https://www.g2.com/survey_responses/netsuite-review-11072560)**

**Rating:** 4.5/5.0 stars

_— Aleksandra G._

[Read full review](https://www.g2.com/survey_responses/netsuite-review-11072560)

#### What Are G2 Users Discussing About NetSuite?

- [Is NetSuite an accounting software?](https://www.g2.com/discussions/is-netsuite-an-accounting-software) - 4 comments
- [What is NetSuite built on?](https://www.g2.com/discussions/what-is-netsuite-built-on) - 1 comment
- [Is NetSuite a good ERP system?](https://www.g2.com/discussions/is-netsuite-a-good-erp-system) - 3 comments, 1 upvote
- [What is a NetSuite software?](https://www.g2.com/discussions/what-is-a-netsuite-software) - 3 comments

- ‹ Prev ‹ Prev
- 1
- [2](/categories/field-service-management/mid-market?order=g2_score&page=2#product-list)
- [3](/categories/field-service-management/mid-market?order=g2_score&page=3#product-list)
- [4](/categories/field-service-management/mid-market?order=g2_score&page=4#product-list)
- [Next › Next ›](/categories/field-service-management/mid-market?order=g2_score&page=2#product-list)

Spotlight Categories

[Online Community Management Software](https://www.g2.com/categories/online-community-management)

[Procure to Pay Software](https://www.g2.com/categories/procure-to-pay)

[Employee Recognition Software](https://www.g2.com/categories/employee-recognition)

[Product Lifecycle Management (PLM) Software](https://www.g2.com/categories/product-lifecycle-management-plm)

[Help Desk Software](https://www.g2.com/categories/help-desk)

Similar Categories

- [Help Desk](/categories/help-desk)
- [Live Chat](/categories/live-chat)
- [Customer Self-Service](/categories/customer-self-service)
- [Social Customer Service](/categories/social-customer-service)
- [Appointment Reminder](/categories/appointment-reminder)

- [Call & Contact Center](/categories/call-contact-center)
- [Client Onboarding](/categories/client-onboarding)
- [Co-Browsing](/categories/co-browsing)
- [Complaint Management](/categories/complaint-management)
- [Contact Center Outsourcing Services](/categories/contact-center-outsourcing-services)

- [Contact Center Payments](/categories/contact-center-payments)
- [Conversational Support](/categories/conversational-support)
- [Customer Communications Management](/categories/customer-communications-management)
- [Customer Education](/categories/customer-education)
- [Customer Service Automation](/categories/customer-service-automation)

[Browse Field Service Management Themes](/categories/field-service-management/themes)