1. [Home](https://www.g2.com/) 2. ... 3. [Field Service Management Software](https://www.g2.com/categories/field-service-management) 4. [Oracle Field Service Cloud Discussions](https://www.g2.com/products/oracle-field-service-cloud/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_17264c184231190216881d51586eed40/oracle-field-service-cloud.png "Product Avatar Image") ](/products/oracle-field-service-cloud/reviews) [ Oracle Field Service Cloud ](/products/oracle-field-service-cloud/reviews) (139)4.0/5 Built on a time-based, self-learning and predictive technology, Oracle Field Service Cloud is a cloud-based field service and customer communications solution. It collects data from the field and learns in real-time to accurately predict future events, reducing organizational costs and increasing efficiencies. It eliminates customer uncertainty, exceeds customer expectations, and ensures timely job completion. As an integral element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate. From booking the activity, to performing the service, emergency work or scheduled maintenance, to sending an invoice or otherwise closing the entire sequence, OFSC connects all these activities using patented technologies. Oracle Field Service Cloud includes the following modules: Forecasting, Capacity Management, Routing, Core Manage, Mobility, Smart Location, Field Collaboration, and Customer Communication and can be integrated to any CRM, ERP system in the cloud or on-premise. It is device agnostic, offering the greatest flexibility and an intuitive ease of use. Oracle Field Service Cloud was built on an acquisition of TOA Technologies in 2014. Show More * * * ### 25.0 Nps Score Already have Oracle Field Service Cloud? ### All Oracle Field Service Cloud Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Oracle Field Service Cloud used for? ](/discussions/what-is-oracle-field-service-cloud-used-for) What is Oracle Field Service Cloud used for? [ Field Service Management Software ](https://www.g2.com/tags/field-service-management-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Oracle+Field+Service+Cloud+questions+and+get+answers+from+expert+users+in+our+Oracle+Field+Service+Cloud+Discussions+section.&title=Oracle+Field+Service+Cloud+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Oracle+Field+Service+Cloud+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Oracle+Field+Service+Cloud+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss%0aAsk+Oracle+Field+Service+Cloud+questions+and+get+answers+from+expert+users+in+our+Oracle+Field+Service+Cloud+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Oracle+Field+Service+Cloud+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss%0aAsk+Oracle+Field+Service+Cloud+questions+and+get+answers+from+expert+users+in+our+Oracle+Field+Service+Cloud+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What is Oracle Field Service? ](/discussions/what-is-oracle-field-service) What is Oracle Field Service? [ Field Service Management Software ](https://www.g2.com/tags/field-service-management-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Oracle+Field+Service+Cloud+questions+and+get+answers+from+expert+users+in+our+Oracle+Field+Service+Cloud+Discussions+section.&title=Oracle+Field+Service+Cloud+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Oracle+Field+Service+Cloud+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Oracle+Field+Service+Cloud+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss%0aAsk+Oracle+Field+Service+Cloud+questions+and+get+answers+from+expert+users+in+our+Oracle+Field+Service+Cloud+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Oracle+Field+Service+Cloud+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss%0aAsk+Oracle+Field+Service+Cloud+questions+and+get+answers+from+expert+users+in+our+Oracle+Field+Service+Cloud+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What is IFS FSM? ](/discussions/oracle-field-service-cloud-what-is-ifs-fsm) What is IFS FSM? [ Field Service Management Software ](https://www.g2.com/tags/field-service-management-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Oracle+Field+Service+Cloud+questions+and+get+answers+from+expert+users+in+our+Oracle+Field+Service+Cloud+Discussions+section.&title=Oracle+Field+Service+Cloud+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Oracle+Field+Service+Cloud+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Oracle+Field+Service+Cloud+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss%0aAsk+Oracle+Field+Service+Cloud+questions+and+get+answers+from+expert+users+in+our+Oracle+Field+Service+Cloud+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Oracle+Field+Service+Cloud+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss%0aAsk+Oracle+Field+Service+Cloud+questions+and+get+answers+from+expert+users+in+our+Oracle+Field+Service+Cloud+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # What is SAP field service management? ](/discussions/what-is-sap-field-service-management) What is SAP field service management? [ Field Service Management Software ](https://www.g2.com/tags/field-service-management-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Oracle+Field+Service+Cloud+questions+and+get+answers+from+expert+users+in+our+Oracle+Field+Service+Cloud+Discussions+section.&title=Oracle+Field+Service+Cloud+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Oracle+Field+Service+Cloud+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Oracle+Field+Service+Cloud+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss%0aAsk+Oracle+Field+Service+Cloud+questions+and+get+answers+from+expert+users+in+our+Oracle+Field+Service+Cloud+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Oracle+Field+Service+Cloud+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss%0aAsk+Oracle+Field+Service+Cloud+questions+and+get+answers+from+expert+users+in+our+Oracle+Field+Service+Cloud+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # What is Oracle Field Service Cloud? ](/discussions/what-is-oracle-field-service-cloud) What is Oracle Field Service Cloud? [ Field Service Management Software ](https://www.g2.com/tags/field-service-management-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Oracle+Field+Service+Cloud+questions+and+get+answers+from+expert+users+in+our+Oracle+Field+Service+Cloud+Discussions+section.&title=Oracle+Field+Service+Cloud+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Oracle+Field+Service+Cloud+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Oracle+Field+Service+Cloud+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss%0aAsk+Oracle+Field+Service+Cloud+questions+and+get+answers+from+expert+users+in+our+Oracle+Field+Service+Cloud+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Oracle+Field+Service+Cloud+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss%0aAsk+Oracle+Field+Service+Cloud+questions+and+get+answers+from+expert+users+in+our+Oracle+Field+Service+Cloud+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/oracle-field-service-cloud/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_17264c184231190216881d51586eed40/oracle-field-service-cloud.png "Product Avatar Image") ### Have you used Oracle Field Service Cloud before? Answer a few questions to help the Oracle Field Service Cloud community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foracle-field-service-cloud%2Fdiscuss%3Fsmall_ask%3Doracle-field-service-cloud) No