--- title: Field Nation Reviews meta_title: 'Field Nation Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 412 reviews by the users' company size, role or industry to find out how Field Nation works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 412 scale: '5' date_modified: '2026-10-06' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Field Nation Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Field Nation to be incredibly easy to use, facilitating seamless integration and streamlined operations for field services. (33 mentions)
Users value the excellent customer support of Field Nation, appreciating quick responses and efficient training throughout their process. (14 mentions)
Users appreciate the efficiency of Field Nation, enabling quick dispatch and effective management of field service operations. (12 mentions)
Users praise Field Nation for its user-friendly interface, making it easy for both beginners and experienced professionals to navigate. (12 mentions)
Users find Field Nation to be highly helpful for efficiently managing field technicians and ensuring quality service delivery. (7 mentions)
Users report quality issues with technicians and an unstable app, complicating the hiring process for skilled workers. (14 mentions)
Users are frustrated by high fees that inflate expenses and offer no discounts, complicating budgeting and costs. (6 mentions)
Users report technical issues with Field Nation, including unstable apps and frustrating website functionality that disrupts workflows. (6 mentions)
Users find the lack of a reliable mobile app for Field Nation frustrating, impacting their overall experience. (5 mentions)
Users report poor support from Field Nation, struggling with a buggy mobile app and high costs for minimal assistance. (5 mentions)

5 Pros or Advantages of Field Nation

5 Cons or Disadvantages of Field Nation

Raymond R.
RR
Raymond R.
Customer Support Manager
Mid-Market (51-1000 emp.)
"Expands Our Reach with Reliable, Nationwide Talent"
5/5
What do you like best about Field Nation?

Field Nation provides quick access to a plethora of trained professionals that allows companies like ours to expand our footprint to nationwide status in support of our customers. Customers like the option of having a single source vendor to reach out to in a time of need. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

I really do not have any complaints about Field Nation. I have only had one issue where I had to go to support since the provider we selected replaced himself with an alternate who had a much lower rating but I called support and we resolved it quickly. Review collected by and hosted on G2.com.

JM
Joelle M.
Customer Service Associate
Small-Business (50 or fewer emp.)
"User-Friendly Platform with Smooth Integrations and Powerful AI"
5/5
What do you like best about Field Nation?

Overall, the platform has been a great experience. The UI/UX is straightforward, clean, and easy to navigate, making it much easier to access the information and tools I need without wasting time searching through multiple screens.

The integrations work well and help keep everything connected in one place, which improves efficiency and reduces the need to switch between different systems. Performance has been reliable, with pages loading quickly and tasks being completed without delays.

From a pricing and ROI standpoint, the platform provides good value by helping save time and streamline daily workflows. The support and onboarding process has also been helpful, making it easy to get started and learn the system.

One of the standout features is the AI functionality. It helps simplify tasks, provides useful insights, and makes processes more efficient. Overall, the platform is user-friendly, effective, and has made day-to-day work much easier. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

nothing i feel its a good system and actually works better than my old system Review collected by and hosted on G2.com.

Roze R.
RR
Roze R.
Senior Associate
Information Technology and Services
Small-Business (50 or fewer emp.)
"My experience of using Field Nation"
4/5
What do you like best about Field Nation?

The new filters have been very helpful in getting technicians. We can just easily put the concern or what type of tech we want, and we get the providers who have done the same kind of work. For example -recently we needed a tech to test and troubleshoot fiber cable so while looking for the providers I only had to choose the option best match and I got all the technicians who did fiber cabling before which made our job quite easy as the technician suggestions we had already had fiber cabling history and had all the required equipment which is not easily found. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

The tech removal issue still persists additionally whenever the technicians are not responding to us if we want them to close the WO or anything. FN checks with the tech and give them 48 hours to respond which is not very feasible in serious/urgent situations. Review collected by and hosted on G2.com.

Sameh B.
SB
Sameh B.
Small-Business (50 or fewer emp.)
"Empowers Freelancers with Easy Networking Solutions"
5/5
What do you like best about Field Nation?

I love the variety of jobs Field Nation offers, like network, AV, audio, video, camera system, access control, and fire alarms, which really improve our skills in different fields. The initial setup is simple and easy, helping me create relationships with network companies or those in my area. Plus, I've developed many relationships with companies, which has positively impacted my income, making it beautiful. I switched to Field Nation after using LinkedIn and my website for freelancing and noticed everything became different, much better with Field Nation. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

The fees is too high and the buyer rights are important than the provider rights, which is not fair! Review collected by and hosted on G2.com.

Cassie G.
CG
Cassie G.
Student
Small-Business (50 or fewer emp.)
"Easy to Navigate Platform with Fast Technician Responses"
4.5/5
What do you like best about Field Nation?

It’s an easy platform to navigate, and I’ve received quick responses from the technicians. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

I’m not a fan of having to pre-fund the tickets, and I’ve found the billing process to be a bit clunky and awkward to work through. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"A well versed one stop tech CRM"
5/5
What do you like best about Field Nation?

Some new things I appreciate about Field Nation include the Smart Talent Pools experience and the improved visibility into which work orders are the best fit for Select Networks. These updates have made it easier to identify relevant opportunities and improve operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

One area where Field Nation could improve is providing more advanced reporting and analytics capabilities, especially for tracking technician performance, work order trends, and network-specific insights. Enhanced customization in dashboards and easier export options would help improve operational visibility.

Additionally, improving communication and notification management within the platform would help streamline coordination between providers and technicians. Faster support response times for urgent operational issues would also further enhance the overall experience. Review collected by and hosted on G2.com.

Alan G.
AG
Alan G.
Technical Support Specialist
Mid-Market (51-1000 emp.)
"Easy Scheduling and a Diverse Contractor Network"
4.5/5
What do you like best about Field Nation?

Field Nation allows us to connect with a diverse network of contractors to support the needs of our customers. The platform and web-based app make scheduling straightforward and easy. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

The only downside is that there isn’t a Field Nation app for businesses to manage all of their work orders in one place. Review collected by and hosted on G2.com.

Verified User in Computer Hardware
UC
Verified User in Computer Hardware
Small-Business (50 or fewer emp.)
"Awesome National Coverage with Truly Responsive Support"
5/5
What do you like best about Field Nation?

National coverage is awesome.

I really appreciate the support we receive whenever we run into an issue with one of the providers. They always find a way to solve the problem, and it feels like they actually read and understand what we’re dealing with. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

The only issue I've run into has been when filling out the templates. It seems like there may be a bug because I update the information, and then it takes me back to the top of the page.

I tried using different browsers, but it seems to be related to the process of updating the work order using templates. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Recent added filter options are really helpful."
5/5
What do you like best about Field Nation?

Recent added options in the provider tab is really helpful. I can not increase the Rating any further Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

In the dispute section - If the option of changing the response required can be added for the buyers as well. I mean when we reply and are waiting from the provider, we can change the option from "Waiting for the Buyer" to "Waiting for Provider" Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Fast, Efficient Way to Find the Right Technician"
4.5/5
What do you like best about Field Nation?

I love how fast and efficient it is to find a technician who specializes in the scope of work we need. Review collected by and hosted on G2.com.

What do you dislike about Field Nation?

I don’t dislike it, but it would be nice to have a faster way to schedule a tech without having to fill out all the required fields over and over again. It would also be helpful if the app could auto-populate the information that needs to be entered. Review collected by and hosted on G2.com.