1. [Home](https://www.g2.com/) 2. ... 3. [Field Service Management Software](https://www.g2.com/categories/field-service-management) 4. [Dynamics 365 Field Service Discussions](https://www.g2.com/products/dynamics-365-field-service/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-field-service.png "Product Avatar Image") ](/products/dynamics-365-field-service/reviews) [ Dynamics 365 Field Service ](/products/dynamics-365-field-service/reviews) (156)3.9/5 Microsoft Dynamics 365 Field Service is the agile platform for Intelligent field service management enabling companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs. Show More * * * ### 19.0 Nps Score Already have Dynamics 365 Field Service? ### All Dynamics 365 Field Service Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Dynamics 365 Field Service used for? ](/discussions/what-is-dynamics-365-field-service-used-for) What is Dynamics 365 Field Service used for? [ Field Service Management Software ](https://www.g2.com/tags/field-service-management-software)[ Field Sales Software ](https://www.g2.com/tags/field-sales-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.&title=Dynamics+365+Field+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dynamics+365+Field+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dynamics+365+Field+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss%0aAsk+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Dynamics+365+Field+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss%0aAsk+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What is Dynamics 365 used for? ](/discussions/what-is-dynamics-365-used-for) What is Dynamics 365 used for? [ Field Service Management Software ](https://www.g2.com/tags/field-service-management-software)[ Field Sales Software ](https://www.g2.com/tags/field-sales-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.&title=Dynamics+365+Field+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dynamics+365+Field+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dynamics+365+Field+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss%0aAsk+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.) 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[ Field Service Management Software ](https://www.g2.com/tags/field-service-management-software)[ Field Sales Software ](https://www.g2.com/tags/field-sales-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.&title=Dynamics+365+Field+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dynamics+365+Field+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dynamics+365+Field+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss%0aAsk+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.) 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[ Field Service Management Software ](https://www.g2.com/tags/field-service-management-software)[ Field Sales Software ](https://www.g2.com/tags/field-sales-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.&title=Dynamics+365+Field+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dynamics+365+Field+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dynamics+365+Field+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss%0aAsk+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Dynamics+365+Field+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss%0aAsk+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 4 years ago More Options - [ # What is Field Service in Dynamics CRM? ](/discussions/what-is-field-service-in-dynamics-crm) What is Field Service in Dynamics CRM? [ Field Sales Software ](https://www.g2.com/tags/field-sales-software)[ Field Service Management Software ](https://www.g2.com/tags/field-service-management-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.&title=Dynamics+365+Field+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dynamics+365+Field+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dynamics+365+Field+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss%0aAsk+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Dynamics+365+Field+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss%0aAsk+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 5 years ago More Options - [ # Is Salesforce Field Service better than Dynamics Field Service ](/discussions/34154-is-salesforce-field-service-better-than-dynamics-field-service) We are in market for an FSM solution and looking to understand what Salesforce field service does better than Dynamics Field service and vice versa? Are there any situation where is makes sense to mix Microsoft and Salesforce products. E.g. SF CRM with Dynamics Field Service. [ Field Sales Software ](https://www.g2.com/tags/field-sales-software)[ Field Service Management Software ](https://www.g2.com/tags/field-service-management-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.&title=Dynamics+365+Field+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dynamics+365+Field+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dynamics+365+Field+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss%0aAsk+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Dynamics+365+Field+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss%0aAsk+Dynamics+365+Field+Service+questions+and+get+answers+from+expert+users+in+our+Dynamics+365+Field+Service+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/dynamics-365-field-service/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-field-service.png "Product Avatar Image") ### Have you used Dynamics 365 Field Service before? Answer a few questions to help the Dynamics 365 Field Service community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdynamics-365-field-service%2Fdiscuss%3Fsmall_ask%3Ddynamics-365-field-service) No