Oracle Field Service Reviews & Product Details

Easy to assign jobs to multiple functions on real time basis. After getting Oracle field service solution we were able to achieve faster response and better resource allocation.

Easily integrates with third party system and ERP solutions.

Good value for money and customer support provided by Oracle team. Review collected by and hosted on G2.com.

Some non technical users might find the User Interface complex. We also feel implementation cost is high for small companies. Review collected by and hosted on G2.com.

Easy to use very compatible and the service is good Review collected by and hosted on G2.com.

It’s never easy, switching services it took a girl getting used to, but we figured it out. Review collected by and hosted on G2.com.

It is Time-Based and real time visibility, Dynamic re-routing helps reduce travel time and react to traffic, cancellations, or emergency calls. Review collected by and hosted on G2.com.

It is very complex. to configure/customize many workflows, you often need technical skills. Review collected by and hosted on G2.com.

Your intelligent programming that uses algorithms to automatically assign tasks. Review collected by and hosted on G2.com.

The high cost of licenses and maintenance Review collected by and hosted on G2.com.

I Like the interface and the UI of the app. Review collected by and hosted on G2.com.

Nothing dislike but sometimes it lags little bit. Review collected by and hosted on G2.com.

Oracle's field services excel in work order, inventory, customer management and reporting.

Best in integration also Review collected by and hosted on G2.com.

"There are no disadvantages in this product. Overall, the solution is good." Review collected by and hosted on G2.com.

Oracle feild engineers are very professional and highly skilled Review collected by and hosted on G2.com.

Nothing specific. Parts needs to be sourced quickly Review collected by and hosted on G2.com.

This is the best application which helps business to enhance their customers.

It provide good support for customers

It can be easily integrate with other Oracle applications. Review collected by and hosted on G2.com.

The interface of application is less user friendly.and complicated . sometimes it crashes. Review collected by and hosted on G2.com.

The most helpful thing is that it has alot of features and options that can be implemented into your business Review collected by and hosted on G2.com.

The user interface complications and crashes alot too many features all working at once Review collected by and hosted on G2.com.

Over all the program does work but there are some quirks so to speak. It always loaded up without a hitch and I never had issues with that part. Review collected by and hosted on G2.com.

Every now and again it would freeze up on us and the entire system would have to be rebooted in order to bring the program back up. Review collected by and hosted on G2.com.