Enterprise IT Management Suites reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.
Enterprise IT management suites serve as an infrastructure control center for IT departments in mid- to large-sized businesses. These platforms allow the information technology team to oversee company-wide endpoints and communicate with the network for a variety of tasks. Enterprise IT management suites give users remote desktop access to employee and administrator platforms for patch and software updates, security settings, and disaster recovery, in addition to system setup and configuration. A number of these programs help bolster IT operations with asset tracking and operational intelligence reporting for data insights such as power consumption and system performance. These programs may also offer multi-factor authentication for identity management and automation of routine tasks. Depending on the platform, certain solutions may be compatible with a single operating system or offer mixed-platform compatibility.
To qualify for inclusion in the Enterprise IT Management Suites category, a product must:
Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 40000 SMB, mid-market, and enterprise customers worldwide. Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service,
Amazon EC2 Systems Manager is a management service designed to help users automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems.
Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software Goverlan Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With Goverlan you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems re
AWS Service Catalog allows organizations to create and manage catalogs of IT services that are approved for use on AWS. These IT services can include everything from virtual machine images, servers, software, and databases to complete multi-tier application architectures.
Ivanti Management Suite increases user and IT productivity. It helps you establish intelligent, integrated control over your user’s multi-platform desktops and mobile devices. Empower administrators to automate software and operating systems deployments, quickly fix user issues, and discover software assets. Management Suite provides foundational data and actions that integrate with multiple Ivanti solutions within a unified management experience—reducing operational overhead and delivering a qu
VMware vRealize Operations integrated with vRealize Log Insight and vRealize Business for Cloud helps plan, manage and scale SDDC and multi-cloud environments with unified monitoring, automated performance management, cloud planning and capacity optimization.
AWS Systems Manager gives you visibility and control of your infrastructure on AWS. Systems Manager provides a user interface so you can view operational data from multiple AWS services and allows you to automate operational tasks across your AWS resources.
Launched in 2009, Turbonomic is one of the fastest-growing technology companies in the virtualization and cloud management space, trusted by thousands of enterprise organizations to maximize the value of their IT investments. Turbonomic AI-powered Application Resource Management (ARM) simultaneously optimizes application performance, compliance and cost in real-time. The software platform automatically identifies and executes right actions at the right time at every layer of the application sta
Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community.
Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enterprises, innovate in response to volatile market conditions, and align services to business operations across global networks.
Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA makes your IT staff more productive, your services more reliable, your systems more secure, and your value easier to show. VSA capabilities include: Remote Monitoring, Remote Control, Patch Management, Monitoring, AV/AM, Process Automation, Backup and more
Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.
Nicus Software offers a powerful suite of ITFM/TBM applications designed to achieve true IT cost transparency and encourage informed decision making including: Planning, Cost Modeling, Bill of IT, Application TCO, Cloud Financials, and Project Financials. Built on a powerful data and analytics platform that leverages proprietary modeling capabilities, self-service analytics, and planning workflows, Nicus enables customers to make actionable, data-driven, strategic and operational decisions.
Desktop Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular desktop management routines like installing patches, distributing software, imaging and deploying OS, managing your IT Assets, managing software licenses, monitoring software usage statistics, managing USB device usage, taking control of remote desktops, and more. It supports managing Windows, Mac a
Desktop Authority Management Suite provides user environment management for Windows environments that secures endpoint devices, including USB ports, and runs your applications in a least-privileged environment and your data is protected.
vSphere with Operations Management takes virtualization to the next level with intelligent operations management. It provides you better insights, resulting in improved performance and availability.
Companies like Intercontinental Exchange, Taylor Fry, The New York Stock Exchange, IAG, First State Super, Akamai, Morningstar, and NASA use UpGuard's security ratings to protect their data, prevent data breaches and assess their security posture. UpGuard Vendor Risk (https://www.upguard.com/product/vendorrisk) can minimize the amount of time your organization spends assessing related and third-party information security controls by automating vendor questionnaires and providing vendor question
IBM Service Management Suite is a tool that offers a single point of control for systems management functions, such as visibility, control and automation, for many system elements.
BackBox is the leading provider of Intelligent Automation for all Network and Security devices. Spanning across the diverse network and security landscape, BackBox will ensure that all supported device configuration files are verified and stored securely in one central location to ensure a speedy recovery, when required. BackBox provides the ability to schedule automated backup and storing of device configurations, single-click recovery, real-time inventory management, custom task automation, an
Symphony SummitAI, AI-driven IT and Enterprise Management Suite, is designed to take IT and business to greater levels of speed, responsiveness, and productivity. SummitAI IT Management Suite is a modular, cloud-based, powered by AI unifying key processes across Service Management, Asset Management, and Operations Management in a single easy to deploy, easy to use solution. SummitAI brings unprecedented benefits of automation, agility, and productivity gains to enterprises. SummitAI can deliver
Cireson Asset Management natively integrates with Microsoft Service Manager to manage every hardware (HAM) and software (SAM) asset from purchase to retirement. Control all your IT hardware and software assets from the technical, organizational, and financial perspective through their entire lifecycle. Perform scheduled data imports with built-in Microsoft System Center connectors, CSV file mapping, real-time Excel data updates, and other 3rd party sources via direct SQL Server access. Extend
The CloudCheckr Cloud Management Platform (CMP) offers a single pane of glass view to help modern enterprises manage and optimize their public cloud. DevOps, SecOps, and FinOps teams from hundreds of global enterprises and service providers rely on CloudCheckr to manage their Azure, AWS, and Google Cloud investments so they can quickly optimize spend, eliminate waste, and improve security and compliance throughout their cloud journey. CloudCheckr enables users to save money, time, and effort t
Growing companies find themselves facing new and unpredictable challenges as they expand operations; one example of this is IT departments. IT departments are usually tasked with monitoring, optimizing, and troubleshooting a growing network of devices and technology solutions. Once an organization reaches a certain size, it’s nearly impossible for IT teams to deliver a hands-on, personalized experience with respect to system maintenance and updates. Enterprise IT management suites provide these specialists with a centralized point of control for hundreds or thousands of assets and users involved in the IT infrastructure. This unified view helps ensure hardware, software, and applications have the resources they need to perform at the necessary level. In some cases, these platforms can also help assist with automating routine IT tasks, allowing IT departments to focus time and energy on more pressing activities.
For mid-size and enterprise businesses, the integrity and performance of company data centers and devices is paramount. With these robust platforms, IT teams can better manage workloads in central networks and connected systems to ensure that operations continue running smoothly. This often entails company-wide software patches and updates, which the platforms in this category can help deploy. The comprehensive visibility and actionable insights offered by these solutions benefit IT teams with planning and execution of resource allocation, as well as decisions related to workforce management and more. When companies get too big for more hands-on IT processes, these tools can help transition teams into the enterprise mindset with large-scale device management and analysis.
Key Benefits of Enterprise IT Management Software
For millions of mid-size and enterprise businesses with a significant tech environment, daily operations could halt due to an IT-related issue. Furthermore, ensuring each company computer is updated with the correct applications and compliant with internal standards affects everything from security to financial outcomes. If a business is approaching a headcount that demands a simplified version of IT operational health, one of the tools in this category might be a worthwhile investment. Beyond basic monitoring and inventory management, many tools in this category offer assistance for cloud computing processes, and automated software patching so IT experts can manage their time better and not have to manually update each computer.
The enterprise solutions in this category offer high-level insights into critical systems and assist with project management related to optimization, balancing, and remediation of company technologies. The data generated by these platforms makes them a natural complement to corporate performance management software, which provide insight into business objectives and the distributed activities that play a role in various KPIs. General efficiency and output is increasingly tied to the quality and performance of internal networks, employee devices, and the applications jobs are performed on, from customer relationship management software to HR management suites. Enterprise IT management platforms offer the most relevant data for keeping systems running alongside other assets that assist with many other tasks IT teams perform. Visibility is a priceless commodity for modern IT teams; these tools are an ideal way for these departments to achieve it.
Enterprise IT management suites are specially designed to be used across the IT department of a mid-sized organization or larger. Depending on the size and structure of an IT department, users might consider assigning unique individuals for these platforms, based on the particular ways they will be implemented in an organization. The head of IT should be consulted when researching a possible solution from this category to determine the best possible use cases in a specific organization.
The following are some common features buyers might encounter when they research the diverse solutions in this category.
Asset discovery — At any point in an enterprise company, there can be hundreds or thousands of technology assets that are critical to employees and the operation of the company. Taking proper stock of these assets is important for tracking, maintenance, and ensuring compliance and security. The platforms in this category offer enterprise data management related to asset inventory, performance, and history, beginning with the initial discovery of assets for accurate representation. A primary component of many enterprise IT management suites is the ability to scan a company’s networks and identify the connected devices and assets, including laptops, desktops, and monitors. If new computers are added or removed, the discovery tools in some platforms can automatically detect this and update the data as necessary. IT experts might still need to perform certain manual tasks for configuring new assets based on proper compliance and permissions, but automated asset discovery and history tracking can help provide an accurate picture with minimal legwork.
Patch management — Aside from a company’s hardware assets are an even greater number of software solutions, from their operating systems to unique software programs used in every department. Technology evolves quickly, and once employees are set up with appropriate systems, they require daily effort to keep various applications updated with the constant flow of security patches and third-party updates. The platforms in this category help IT specialists maintain a bird’s eye view of the many patches and updates required for company assets, and the status of each device and network in relation to these updates. When an important patch comes along, the files can be mass distributed to many systems connected to the company network, and in some cases automatically installed within corresponding apps. A number of platforms offer the same capabilities with new software as a whole, deploying new applications onto devices so employees don’t have to do it themselves.
Remote desktop access and control — Although IT teams in larger companies can’t always deliver in-person assistance, modern solutions allow them to assist with individual support issues from afar. A number of enterprise IT tools in this category share features of remote support software, which provide users with a way to remotely connect and gain temporary control over employee devices. If an employee is having technical issues with an application or the device itself, IT experts can leverage some of the tools in the category to provide direct support, either walking the employee through the troubleshooting process or taking specific actions directly on their computers through remote control. These capabilities can also be leveraged to help onboard new employees or help them master complex processes involving their technology assets. For optimal monitoring and resolution of internal issues, these platforms may integrate with service desk software or other programs designed around internal IT support ticketing, case assignment, and resource management.