Tines Pricing Overview

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Tines Pricing Reviews

(2)
Verified User in Computer & Network Security
CC
Enterprise (> 1000 emp.)
"Good No Code SOAR Platform"
What do you like best about Tines?

Elastic and Tines new offering of AIOps

Also, prebuilt bidirectional connections between Elastic SIEM and Tines is too good. Review collected by and hosted on G2.com.

What do you dislike about Tines?

1. Pricing model is still not that flexible.

2. Ticketing feature isn't great. Needs improvement to interact with multiple teams and should support assignee, assignment team, etc Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Small-Business (50 or fewer emp.)
"Powerful, Flexible Automation But Complex Workflows Need Better Navigation and Debugging"
What do you like best about Tines?

Tines stands out for its intuitive UI/UX combined with powerful automation capabilities. The drag-and-drop workflow builder makes it easy to design, visualize, and troubleshoot complex processes without needing heavy coding, which significantly reduces development time. At the same time, it still allows for deep customization when needed, striking a great balance between simplicity and flexibility.

The platform’s integration capabilities are a major strength it connects seamlessly with a wide range of tools and APIs, making it highly adaptable across different use cases. This has helped streamline workflows and eliminate repetitive manual tasks, improving overall efficiency.

Performance wise, Tines is reliable and scalable. Even with complex workflows and higher volumes of events, execution remains consistent and predictable, which is critical in production environments.

Another highlight is the strong ROI. By automating routine processes, it saves significant time and reduces operational overhead, allowing teams to focus on higher-value work.

Finally, the support and onboarding experience have been solid, with helpful documentation and responsive assistance when needed. The platform is also continuously evolving, with new features (including AI-driven capabilities) that enhance automation and decision-making over time. Review collected by and hosted on G2.com.

What do you dislike about Tines?

While Tines is a powerful platform, there are a few areas where it could improve. The UI is intuitive for simpler workflows, but as workflows grow in complexity it can feel cluttered and become harder to navigate. When managing large automation pipelines, it can take extra effort to keep everything organized and to debug issues, and stronger visualization and structuring tools would help.

On integrations, Tines supports a wide range of APIs, but some connectors still require manual configuration. For teams expecting more out-of-the-box integrations, this can increase initial setup time.

Performance is generally reliable, but debugging and tracing problems in complex workflows can sometimes be time-consuming, especially when multiple actions depend on each other.

From a pricing standpoint, it may be less accessible for smaller teams or organizations, particularly as usage scales. A more flexible pricing model could improve accessibility and ROI for growing teams.

Support is helpful, but onboarding for new users could be smoother, especially for people without prior experience with automation tools. More guided templates or clearer learning paths would make adoption easier.

Finally, while the AI capabilities are evolving, there is still room for deeper integration of intelligent automation features to reduce manual intervention further and improve decision-making. Review collected by and hosted on G2.com.

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