# Best Software Asset Management (SAM) Tools ## How Many Software Asset Management (SAM) Tools Products Does G2 Track? **Total Products under this Category:** 67 ### Category Stats (Aug 2026) - **Average Rating:** 4.53/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Snow Atlas (+1.33%) - Among all products in this category, Snow Atlas recorded the largest rating increase compared to last month _Last updated: August 26, 2026_ ## How Does G2 Rank Software Asset Management (SAM) Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 2,500+ Authentic Reviews - 67+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Software Asset Management (SAM) Tools ![G2 Grid® for Software Asset Management (SAM) Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/software-asset-management-tools/grids.png?focus%5B%5D=1245301&focus%5B%5D=53074&focus%5B%5D=20480&focus%5B%5D=36419&focus%5B%5D=1318198&focus%5B%5D=87855&focus%5B%5D=162370&focus%5B%5D=52613) Highlighted products: Snow Atlas, Torii, Alloy Navigator, FlexNet Manager, Google Cloud Asset Inventory, AssetSonar, CloudEagle, and USU Software Asset Management. Underlying data: [Grid® JSON](https://www.g2.com/categories/software-asset-management-tools/grids.json?focus%5B%5D=snow-atlas&focus%5B%5D=torii&focus%5B%5D=alloy-navigator&focus%5B%5D=flexnet-manager&focus%5B%5D=google-cloud-asset-inventory&focus%5B%5D=ezo-assetsonar&focus%5B%5D=cloudeagle&focus%5B%5D=usu-software-asset-management) **Sponsored** ### JumpCloud JumpCloud® is the AI-powered identity infrastructure that unifies lifecycle management for humans, devices, and autonomous agents. JumpCloud gives IT teams complete visibility and control over every identity and every access point. JumpCloud helps organizations cut complexity, automate secure workflows, and put AI to work safely. Secure every identity. Human or not. Intelligent, secure IT for the agentic era. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1198&secure%5Bchosen_at%5D=2026-08-30T02%3A43%3A20Z&secure%5Bdisplayable_resource_id%5D=1387&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1387&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=36316&secure%5Bresource_id%5D=1198&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsoftware-asset-management-tools&secure%5Btoken%5D=9d7937fd1bde24bf8ebd1e1099468f27f36e9d438d62032d7dd137587fd6659c&secure%5Burl%5D=https%3A%2F%2Fjumpcloud.com%2Flp%2Funified-enpoint-management-g2%3Futm_source%3DG2-Paid%26utm_medium%3DPaid-Directory%26utm_content%3DSaaS_Management%26utm_campaign%3DG2Clicks&secure%5Burl_type%5D=custom_url) ### [Snow Atlas](https://www.g2.com/pt/products/snow-atlas/reviews) Snow Atlas é uma solução de gerenciamento de ativos de software (SAM) e gerenciamento de Software como Serviço (SaaS) nativa da nuvem, projetada para ajudar as organizações a gerenciar e otimizar seus ativos de software de forma eficiente. Ela fornece insights abrangentes sobre o uso de software, permitindo que as empresas descubram TI sombra, se preparem para auditorias e identifiquem oportunidades de economia de custos em poucas semanas. Principais Recursos e Funcionalidades: - Defesa de Auditoria: Garante que as organizações estejam sempre preparadas para auditorias de fornecedores de software, reduzindo o risco de custos inesperados e minimizando o tempo gasto em atividades relacionadas a auditorias. - Detecção de TI Sombra: Identifica o uso de software não autorizado ou não gerenciado dentro da organização, permitindo um melhor controle e segurança. - Otimização de Custos: Analisa o uso de software para identificar licenças e assinaturas subutilizadas, facilitando decisões informadas para reduzir despesas desnecessárias. - Insights Abrangentes: Oferece visibilidade detalhada dos ativos de software em toda a organização, apoiando o planejamento estratégico e os esforços de conformidade. Valor Principal e Problema Resolvido: O Snow Atlas aborda os desafios que as organizações enfrentam ao gerenciar orçamentos de software crescentes e garantir a conformidade com os acordos de licenciamento. Ao fornecer insights profundos sobre o uso de software e facilitar a prontidão proativa para auditorias, ele capacita as empresas a otimizar seus investimentos em software, mitigar riscos associados à não conformidade e alcançar economias de custos significativas. **Average Rating:** 4.6/5.0 **Total Reviews:** 37 #### How Do G2 Users Rate Snow Atlas? - **Provisionamento automatizado de licenças de usuário final:** 7.9/10 (Category avg: 8.5/10) - **Alertas personalizados:** 8.6/10 (Category avg: 8.6/10) - **Catálogo de aplicativos aprovado:** 8.3/10 (Category avg: 8.4/10) - **Facilidade de Uso:** 9.1/10 (Category avg: 9.1/10) #### Who Is the Company Behind Snow Atlas? - **Vendedor:** [Flexera](https://www.g2.com/pt/sellers/flexera) - **Ano de Fundação:** 2008 - **Localização da Sede:** Itasca, IL - **Twitter:** @flexera 4,737 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=061b4bebab3b28d42c84dd8c9c96f7703eae865b254ca28367a87bf1b7fe4516&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F574962%2F&secure%5Burl_type%5D=linkedin_company_website) 2,072 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Analista - **Top Industries:** Tecnologia da Informação e Serviços - **Company Size:** 68% Large, 24% Medium #### What Do G2 Reviewers Say About Snow Atlas? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários valorizam a **visibilidade excepcional** que o Snow Atlas oferece, simplificando o gerenciamento de dados de TI e proporcionando uma visão coesa. - Os usuários apreciam a **fácil integração com o Power BI** no Snow Atlas, melhorando o gerenciamento de relatórios e conformidade. - Os usuários apreciam a **facilidade de uso** do Snow Atlas, achando-o intuitivo e direto para o gerenciamento de licenças. - Os usuários apreciam as **capacidades intuitivas e poderosas de gerenciamento de dados** do Snow Atlas, melhorando a clareza e a capacidade de ação. - Os usuários elogiam as **integrações perfeitas** do Snow Atlas, melhorando a visibilidade e o gerenciamento eficaz dos ativos de TI. ##### Cons - Os usuários observam uma opção de **personalização limitada** no Snow Atlas, tornando desafiador adaptar a plataforma às suas necessidades. - Os usuários acham a **configuração complexa** do Snow Atlas desafiadora, exigindo um esforço organizacional significativo e comprometimento para utilizá-la plenamente. - Os usuários acham a **configuração complexa** do Snow Atlas desafiadora, criando uma curva de aprendizado acentuada e exigindo expertise significativa. - Os usuários acham a **complexidade** do Snow Atlas esmagadora, exigindo tempo e expertise significativos para navegar efetivamente. - Os usuários observam a **curva de aprendizado difícil** do Snow Atlas, achando sua complexidade esmagadora para aqueles que são novos na plataforma. #### What Are Recent G2 Reviews of Snow Atlas? **["Experiência Amigável e Suave com Integrações Úteis e Otimização de Licenças"](https://www.g2.com/pt/survey_responses/snow-atlas-review-13271230)** **Rating:** 4.5/5.0 stars _— Chirag S._ [Read full review](https://www.g2.com/pt/survey_responses/snow-atlas-review-13271230) **["Ferramenta Moderna de Visibilidade de Ativos Nativa da Nuvem com Forte Gestão de SaaS"](https://www.g2.com/pt/survey_responses/snow-atlas-review-13187199)** **Rating:** 4.0/5.0 stars _— Ajay K._ [Read full review](https://www.g2.com/pt/survey_responses/snow-atlas-review-13187199) ### [Torii](https://www.g2.com/pt/products/torii/reviews) Torii é o copiloto de governança de SaaS para segurança, revelando todos os aplicativos e identidades — incluindo SaaS oculto e IA — e transformando visibilidade em controle aplicável. As equipes de segurança eliminam pontos cegos em toda a sua pilha de SaaS, comprimem janelas de exposição, automatizam revisões e solicitações de acesso, e encerram auditorias no prazo com evidências. Com a IA agente sempre ativa da Torii, você receberá alertas em tempo real para novos problemas, enquanto correções aprovadas por humanos garantem que não haja mudanças indesejadas. **Average Rating:** 4.5/5.0 **Total Reviews:** 324 #### How Do G2 Users Rate Torii? - **Provisionamento automatizado de licenças de usuário final:** 8.3/10 (Category avg: 8.5/10) - **Alertas personalizados:** 8.3/10 (Category avg: 8.6/10) - **Catálogo de aplicativos aprovado:** 8.3/10 (Category avg: 8.4/10) - **Facilidade de Uso:** 9.3/10 (Category avg: 9.1/10) #### Who Is the Company Behind Torii? - **Vendedor:** [Torii Labs LTD.](https://www.g2.com/pt/sellers/torii-labs-ltd) - **Website da Empresa:** toriihq.com - **Ano de Fundação:** 2017 - **Localização da Sede:** New York - **Twitter:** @torii\_hq 578 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=56c83d31a9a01bc056c0ecb7f99a9a6af3f81abd044d4412f9a720fcaa2ae427&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11298659%2F&secure%5Burl_type%5D=linkedin_company_website) 153 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Gerente de TI - **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador - **Company Size:** 77% Medium, 18% Large #### What Do G2 Reviewers Say About Torii? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários destacam a **facilidade de uso** com o Torii, apreciando sua configuração direta e integrações perfeitas. - Os usuários apreciam a **integração perfeita de aplicativos** do Torii, que melhora a eficiência do fluxo de trabalho em várias ferramentas de software. - Os usuários apreciam as **capacidades excepcionais de automação** do Torii, que agilizam os fluxos de trabalho e economizam tempo valioso para as equipes de TI. - Os usuários apreciam a **gestão centralizada de dados de usuários** do Torii, melhorando significativamente a governança de SaaS e a eficiência de custos. - Os usuários apreciam o Torii por suas **configuração intuitiva e capacidades de integração robustas** , simplificando a governança de SaaS e os fluxos de trabalho. ##### Cons - Os usuários encontram **recursos ausentes** no Torii, particularmente em integrações e onboarding, impactando sua experiência geral. - Os usuários acham que os **relatórios fracos** do Torii limitam o rastreamento preciso e a análise detalhada para uma tomada de decisão mais informada. - Os usuários encontram **recursos limitados** no plano Pro, desejando mais opções avançadas de relatórios e integrações. - Os usuários observam a necessidade de **integrações melhoradas** , já que as ofertas da Torii ficam aquém em comparação com os concorrentes. - Os usuários têm dificuldades com **gestão de controle de acesso difícil** , achando difícil remover usuários desatualizados e lidar com duplicatas. #### What Are Recent G2 Reviews of Torii? **["Descoberta Automatizada de SaaS Que Finalmente Oferece uma Verdadeira Fonte de Verdade"](https://www.g2.com/pt/survey_responses/torii-review-13144506)** **Rating:** 4.5/5.0 stars _— Caleb R._ [Read full review](https://www.g2.com/pt/survey_responses/torii-review-13144506) **["Ótima funcionalidade central, desenvolvimento ativo e suporte fantástico."](https://www.g2.com/pt/survey_responses/torii-review-7785369)** **Rating:** 4.5/5.0 stars _— Nathan V._ [Read full review](https://www.g2.com/pt/survey_responses/torii-review-7785369) #### What Are G2 Users Discussing About Torii? - [O que é software de gestão de SaaS?](https://www.g2.com/pt/discussions/torii-what-is-saas-management-software) - 1 comment - [O que é a extensão Torii?](https://www.g2.com/pt/discussions/what-is-torii-extension) - 1 comment - [What is Torii SaaS?](https://www.g2.com/pt/discussions/what-is-torii-saas) - 1 comment - [O que é o software Torii?](https://www.g2.com/pt/discussions/what-is-torii-software) - 1 comment ### [FlexNet Manager](https://www.g2.com/products/flexnet-manager/reviews) Software is one of the major items on any IT expense budget. Industry analysts estimate software license and maintenance fees represent 20 to 35% of total enterprise IT spend. The approach for managing a software asset portfolio is typically inefficient, relying on a local approach instead of a global one, and frequently involves spreadsheets or other ad hoc methods. The lack of efficient software asset management processes exposes enterprises to software audit liabilities and overspending on licenses and maintenance. Flexera FlexNet Manager software and IT asset management solutions manage and optimize enterprise software regardless of location, from the desktop to the data center to the cloud. We'll give your organization a growth path and roadmap for success. Manage and reduce spend on applications from Adobe, IBM, Microsoft, Oracle, VMware, Symantec and SAP. Flexnet Manager Suite for Clients: Optimize your software licenses across desktops, laptops, and other client devices. FlexNet Manager for Clients automatically applies product use rights acquired through software license agreements from desktop vendors such as Adobe, Microsoft and Symantec. Product use rights can dramatically affect the number of licenses consumed by an organization, and must therefore be considered to minimize costs and ensure license compliance. Flexnet Manager Suite for Data Centers: It's difficult to know what’s happening across your data centers–until now. No matter what your challenges, FlexNet Manager for Data Centers can help you get control. You get visibility and insight for all your assets with our powerful, easy-to-use, role-based Data Analytics Dashboards. Flexnet Manager Suite for SAP Applications: Managing SAP® licenses can require significant time and effort. It's difficult to get an accurate handle on license requirements and position. And not knowing what applications are indirectly accessing SAP data can cost you big time. We’ll help you navigate SAP for business success. Flexnet Manager Suite for Engineering Apps: Concurrent licenses can be challenging to manage. But managing them effectively is essential for engineering and design applications. License denials can lead to project delays, lost revenue and decreased customer satisfaction. Lack of visibility can cause still more problems. FlexNet Manager for Engineering Applications delivers a comprehensive solution. **Average Rating:** 4.1/5.0 **Total Reviews:** 66 #### How Do G2 Users Rate FlexNet Manager? - **Automated end user license provisioning:** 6.9/10 (Category avg: 8.5/10) - **Customized alerts:** 7.9/10 (Category avg: 8.6/10) - **Approved app catalogue:** 7.5/10 (Category avg: 8.4/10) - **Ease of Use:** 8.0/10 (Category avg: 9.1/10) #### Who Is the Company Behind FlexNet Manager? - **Seller:** [Flexera](https://www.g2.com/sellers/flexera) - **Year Founded:** 2008 - **HQ Location:** Itasca, IL - **Twitter:** @flexera 4,737 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=061b4bebab3b28d42c84dd8c9c96f7703eae865b254ca28367a87bf1b7fe4516&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F574962%2F&secure%5Burl_type%5D=linkedin_company_website) 2,072 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Telecommunications - **Company Size:** 85% Large, 9% Medium #### What Do G2 Reviewers Say About FlexNet Manager? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **robust visibility** FlexNet Manager provides for tracking software licenses and ensuring compliance effectively. - Users appreciate the **seamless integrations** of FlexNet Manager, enhancing license management and compliance across various platforms. - Users value the **responsive customer support** of FlexNet Manager, finding it helpful and knowledgeable for their inquiries. - Users appreciate the **ease of use** of FlexNet Manager, enhancing software asset management and simplifying compliance tracking. - Users appreciate the **centralized platform** of FlexNet Manager, enhancing software license management and compliance across multiple vendors. ##### Cons - Users find the **complexity** of FlexNet Manager challenging, especially during initial setup and navigating large datasets. - Users find the **difficult setup** of FlexNet Manager time-consuming, with a steep learning curve for new users. - Users find the **learning curve steep** , making FlexNet Manager challenging for non-technical users and complex in implementation. - Users struggle with **app functionality issues** including slow reports, complex setup, and an outdated interface. - Users find the **interface complex** and not very user-friendly, leading to a challenging initial experience. #### What Are Recent G2 Reviews of FlexNet Manager? **["Flexera - Great Visibility Across Complex IT Environments"](https://www.g2.com/survey_responses/flexnet-manager-review-13146648)** **Rating:** 4.5/5.0 stars _— Jorge H._ [Read full review](https://www.g2.com/survey_responses/flexnet-manager-review-13146648) **["One Tool for all your SAM needs"](https://www.g2.com/survey_responses/flexnet-manager-review-13186805)** **Rating:** 4.0/5.0 stars _— Ajay K._ [Read full review](https://www.g2.com/survey_responses/flexnet-manager-review-13186805) #### What Are G2 Users Discussing About FlexNet Manager? - [What is FlexNet Manager used for?](https://www.g2.com/discussions/what-is-flexnet-manager-used-for) - [What is FlexNet inventory agent?](https://www.g2.com/discussions/what-is-flexnet-inventory-agent) - [What is flexera common software manager?](https://www.g2.com/discussions/what-is-flexera-common-software-manager) - [What software uses FlexNet?](https://www.g2.com/discussions/what-software-uses-flexnet) - [What is FlexNet Manager Suite?](https://www.g2.com/discussions/what-is-flexnet-manager-suite) ### [Alloy Navigator](https://www.g2.com/pt/products/alloy-navigator/reviews) O Alloy Navigator é uma solução de gestão de serviços e ativos de TI impulsionada por IA que permite que organizações de todos os tamanhos gerenciem suas operações de TI. Esta solução oferece capacidades totalmente integradas de help desk, inventário de rede e base de conhecimento, além de padrões ITIL, como gestão de mudanças e configuração. O Navigator cria automaticamente relações entre dados significativos enquanto fornece uma visão abrangente dos componentes da infraestrutura de TI. O service desk do Alloy Navigator gerencia tickets, ativos, incidentes, mudanças, ordens de serviço e mais dentro de uma única interface. O motor de gestão de fluxo de trabalho dentro do Alloy Navigator permite que os usuários projetem processos de TI personalizados. Estes podem ser alterados para as necessidades específicas do negócio e do pessoal e podem até incluir etapas impulsionadas por IA. A solução também oferece um portal web online, portal de autoatendimento para usuários finais e aplicativos móveis para técnicos e usuários finais. O Portal de Autoatendimento está equipado com um Assistente de IA para resolver questões rotineiras dos usuários finais, liberando o TI para desafios maiores. O Alloy Navigator dá aos usuários a capacidade de auditar com um clique toda a sua rede, realizar um inventário físico com um scanner de código de barras e garantir conformidade no licenciamento de software. Usuários finais e administradores também têm acesso a painéis interativos, relatórios agendados e visualizações em tempo real para análise oportuna. **Average Rating:** 4.8/5.0 **Total Reviews:** 119 #### How Do G2 Users Rate Alloy Navigator? - **Provisionamento automatizado de licenças de usuário final:** 9.2/10 (Category avg: 8.5/10) - **Alertas personalizados:** 9.4/10 (Category avg: 8.6/10) - **Catálogo de aplicativos aprovado:** 9.0/10 (Category avg: 8.4/10) - **Facilidade de Uso:** 9.2/10 (Category avg: 9.1/10) #### Who Is the Company Behind Alloy Navigator? - **Vendedor:** [Alloy Software](https://www.g2.com/pt/sellers/alloy-software) - **Ano de Fundação:** 2002 - **Localização da Sede:** Bloomfield, NJ - **Twitter:** @AlloySoftware 466 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=553d846486121a58a482c16624d91c45554f928e74b611a441abcb4781929c4b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falloy-software%2F&secure%5Burl_type%5D=linkedin_company_website) 16 funcionários no LinkedIn® #### Who Uses This Product? - **Top Industries:** Tecnologia da Informação e Serviços, Marketing e Publicidade - **Company Size:** 76% Small, 32% Medium #### What Do G2 Reviewers Say About Alloy Navigator? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários valorizam o **recurso de descoberta de ativos** do Alloy Navigator por sua capacidade de manter os dispositivos de rede atualizados sem esforço. - Os usuários acham que a **facilidade de uso** do Alloy Navigator aumenta a eficiência, simplificando o gerenciamento de tickets e a automação de fluxo de trabalho sem esforço. - Os usuários valorizam o **gerenciamento integrado de tickets e ativos** do Alloy Navigator, otimizando o suporte e melhorando a eficiência do fluxo de trabalho. - Os usuários valorizam a **gestão integrada de tickets** do Alloy Navigator, aumentando a visibilidade e simplificando os fluxos de trabalho para as equipes de suporte. - Os usuários valorizam as **capacidades de automação** do Alloy Navigator, otimizando fluxos de trabalho entre departamentos e economizando tempo. ##### Cons - Os usuários acham a **curva de aprendizado íngreme** , exigindo treinamento extra para novos contratados e melhores recursos de integração. - Os usuários acham a **configuração complexa** do Alloy Navigator desafiadora, exigindo treinamento extra e experimentação para uso eficaz. - Os usuários acham a plataforma **limitada em personalização** , tornando-a menos adaptável para colaboração criativa e necessidades específicas. - Os usuários acham a **dificuldade de configuração** desafiadora inicialmente, exigindo esforço significativo e treinamento para configurar sem problemas. - Os usuários acham que o **design ruim da interface** prejudica a usabilidade e complica a integração de novos contratados. #### What Are Recent G2 Reviews of Alloy Navigator? **["Rastreamento de Ativos de Ponta a Ponta e Gestão de Licenças Mais Inteligente"](https://www.g2.com/pt/survey_responses/alloy-navigator-review-13263969)** **Rating:** 5.0/5.0 stars _— Saran G._ [Read full review](https://www.g2.com/pt/survey_responses/alloy-navigator-review-13263969) **["Inventário de Ativos Que Substituiu Nossas Planilhas"](https://www.g2.com/pt/survey_responses/alloy-navigator-review-13133856)** **Rating:** 5.0/5.0 stars _— Yamal I._ [Read full review](https://www.g2.com/pt/survey_responses/alloy-navigator-review-13133856) #### What Are G2 Users Discussing About Alloy Navigator? - [What is the use of Alloy Navigator?](https://www.g2.com/pt/discussions/what-is-the-use-of-alloy-navigator) - [What is Alloy in Software?](https://www.g2.com/pt/discussions/what-is-alloy-in-software) - [What is Alloy Navigator?](https://www.g2.com/pt/discussions/what-is-alloy-navigator) ### [Google Cloud Asset Inventory](https://www.g2.com/products/google-cloud-asset-inventory/reviews) Cloud Asset Inventory A metadata inventory service that allows you to view, monitor, and analyze all your Google Cloud and Anthos assets across projects and services. **Average Rating:** 4.1/5.0 **Total Reviews:** 17 #### How Do G2 Users Rate Google Cloud Asset Inventory? - **Automated end user license provisioning:** 7.6/10 (Category avg: 8.5/10) - **Customized alerts:** 8.0/10 (Category avg: 8.6/10) - **Approved app catalogue:** 7.7/10 (Category avg: 8.4/10) - **Ease of Use:** 8.6/10 (Category avg: 9.1/10) #### Who Is the Company Behind Google Cloud Asset Inventory? - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google 31,899,995 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website) 341,888 employees on LinkedIn® - **Ownership:** NASDAQ:GOOG #### Who Uses This Product? - **Top Industries:** Computer Software - **Company Size:** 44% Medium, 39% Small #### What Are Recent G2 Reviews of Google Cloud Asset Inventory? **["Mastering Visibility: The Google Cloud Asset Inventory Review"](https://www.g2.com/survey_responses/google-cloud-asset-inventory-review-8979115)** **Rating:** 4.5/5.0 stars _— PRUTHVIRAJ M SAVANUR ._ [Read full review](https://www.g2.com/survey_responses/google-cloud-asset-inventory-review-8979115) **["Google Cloud Asset Inventory"](https://www.g2.com/survey_responses/google-cloud-asset-inventory-review-8918207)** **Rating:** 4.5/5.0 stars _— Sandeep J._ [Read full review](https://www.g2.com/survey_responses/google-cloud-asset-inventory-review-8918207) ### [AssetSonar](https://www.g2.com/products/ezo-assetsonar/reviews) AssetSonar is a comprehensive IT asset and service management platform that provides organizations with real-time visibility into their entire digital infrastructure. This solution enables users to effectively track and optimize their hardware, software, licenses, tickets, and service management processes. By doing so, AssetSonar helps businesses reduce risks, control IT expenditures, improve service delivery, and enhance compliance with regulatory requirements. Targeted primarily at mid-market to enterprise-level IT teams and IT asset managers, AssetSonar addresses common challenges organizations face, such as SaaS sprawl, shadow IT, redundant software licenses, fragmented service workflows, and disconnected asset data. The platform's robust features, including software discovery, license tracking, software normalization, ITSM, and IT Graph context, empower businesses to gain a clearer understanding of their IT landscape. This clarity enables informed decision-making on software use, asset ownership, service impact, and licensing, ultimately leading to cost savings and improved operational efficiency. One of the standout features of AssetSonar is its risk-based patching capabilities. This functionality enables IT teams to identify vulnerabilities in their systems, prioritize them by severity, and take swift action to remediate them. By focusing on the most critical vulnerabilities, organizations can significantly reduce their exposure to security threats and ensure that their systems remain secure and compliant with industry standards. AssetSonar also offers native ITSM capabilities that connect incidents, service requests, approvals, SLAs, knowledge articles, self-service, and automation with live asset and software context. Its integrations with leading MDM, directory, security, and endpoint management tools such as Jamf, Intune, SCCM, and other IT systems help teams centralize operational data and maintain continuous visibility across the IT ecosystem. This not only enhances operational efficiency but also frees up valuable time for IT professionals to concentrate on strategic initiatives that drive business growth. By optimizing the IT asset and service lifecycle, AssetSonar equips organizations with the tools they need to boost team efficiency, resolve requests faster, manage onboarding and offboarding, and make smarter purchasing decisions. Its capabilities in IT asset management, IT service management, software governance, patch management, and automation help businesses maintain complete control over their digital assets as they navigate the complexities of modern IT environments. AssetSonar provides unlimited asset context with the ability to manage unlimited tickets with unlimited agents. **Average Rating:** 4.5/5.0 **Total Reviews:** 80 #### How Do G2 Users Rate AssetSonar? - **Automated end user license provisioning:** 6.5/10 (Category avg: 8.5/10) - **Customized alerts:** 7.3/10 (Category avg: 8.6/10) - **Approved app catalogue:** 6.3/10 (Category avg: 8.4/10) - **Ease of Use:** 8.9/10 (Category avg: 9.1/10) #### Who Is the Company Behind AssetSonar? - **Seller:** [EZO](https://www.g2.com/sellers/ezo) - **Company Website:** ezo.io - **Year Founded:** 2011 - **HQ Location:** Carson City, Nevada - **Twitter:** @EZOsolutions 810 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d247cd8d293d421760a721d612c85e4cea5e68f925d2142365459a9b2d329c0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fezosolutions%2F&secure%5Burl_type%5D=linkedin_company_website) 290 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 69% Medium, 10% Small #### What Do G2 Reviewers Say About AssetSonar? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **robust asset management features** of AssetSonar, enhancing IT management and providing great value. - Users commend the **ease of use** in AssetSonar, which simplifies asset management and enhances departmental efficiency. - Users appreciate the **high product quality** of AssetSonar, noting its robust features and superior integrations. - Users value the **seamless integrations** of AssetSonar, enhancing their experience with other tools like Zendesk and Google Sheets. - Users value the **responsive customer support** of AssetSonar, enhancing their positive experience with the software. ##### Cons - Users struggle with **filtering issues** , finding it complicated and time-consuming to pull necessary reports in AssetSonar. - Users note the **limited customization** options in AssetSonar compared to competitors, impacting tailored workflows and reporting. - Users find the **complexity of the user interface** overwhelming at first, requiring training and extra effort to navigate. - Users find the **costs for AssetSonar prohibitively high** , especially for small teams and growing feature needs. - Users face **inadequate reporting** capabilities in AssetSonar, making data extraction and filtering an uncomfortable and time-consuming process. #### What Are Recent G2 Reviews of AssetSonar? **["User-Friendly AssetSonar with Flexible Customization Options"](https://www.g2.com/survey_responses/assetsonar-review-13244559)** **Rating:** 4.0/5.0 stars _— Rajvi C._ [Read full review](https://www.g2.com/survey_responses/assetsonar-review-13244559) **["Asset Sonar Replaced Our Spreadsheets and Delivered Excellent ROI"](https://www.g2.com/survey_responses/assetsonar-review-13256325)** **Rating:** 5.0/5.0 stars _— Alfonso B._ [Read full review](https://www.g2.com/survey_responses/assetsonar-review-13256325) ### [CloudEagle](https://www.g2.com/pt/products/cloudeagle/reviews) CloudEagle.ai é uma plataforma de Gestão de SaaS, Governança de IA e Segurança de SaaS impulsionada por IA que oferece às empresas um centro de comando para descobrir, proteger, governar e otimizar toda a sua pilha de SaaS e IA, incluindo controle de uso de IA e identidades humanas e não humanas. Confiada por RingCentral, Automation Anywhere, Shiji e Rec Room, a CloudEagle ajuda as organizações a economizar de 10 a 30% nos gastos com software enquanto gerencia centenas de aplicativos de SaaS e IA, sem interromper as ferramentas existentes. A CloudEagle governa aplicativos, identidades e identidades não humanas (contas de serviço, bots, chaves de API, agentes de IA) continuamente, racionalizando ferramentas redundantes e monitorando a postura de segurança em relação a frameworks como o NIST 800. A integração leva 30 minutos; as economias e a governança começam no primeiro dia. Até o momento: mais de $50 bilhões em gastos processados, mais de $3 bilhões economizados. Com mais de 500 integrações, a CloudEagle elimina o SaaS e IA ocultos, aplica políticas de uso de IA e protege identidades não humanas. Com suporte para Slack, fluxos de trabalho sem código automatizam a integração/desintegração, revisões de acesso, coleta de licenças e acesso just-in-time, enquanto um agente autônomo aciona renovações e encaminha aprovações através do Slack, Jira ou ServiceNow. Ao correlacionar dados de TI, RH, Finanças e Segurança, a CloudEagle revela riscos ocultos, uso não autorizado de IA, privilégios excessivos, identidades órfãs e gastos excessivos, apoiada por benchmarking de uso que fortalece cada negociação com fornecedores. **Average Rating:** 4.7/5.0 **Total Reviews:** 106 #### How Do G2 Users Rate CloudEagle? - **Provisionamento automatizado de licenças de usuário final:** 8.6/10 (Category avg: 8.5/10) - **Alertas personalizados:** 8.9/10 (Category avg: 8.6/10) - **Catálogo de aplicativos aprovado:** 9.1/10 (Category avg: 8.4/10) - **Facilidade de Uso:** 9.3/10 (Category avg: 9.1/10) #### Who Is the Company Behind CloudEagle? - **Vendedor:** [CloudEagle](https://www.g2.com/pt/sellers/cloudeagle) - **Ano de Fundação:** 2021 - **Localização da Sede:** Palo Alto, US - **Twitter:** @cloudeagleai 151 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f0c77c6c9af9654dc3243338f4a4e28c3c1dc24ea1b3240a86f26e2065da64d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcloudeagle%2F&secure%5Burl_type%5D=linkedin_company_website) 86 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Gerente de TI, Engenheiro de Software - **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador - **Company Size:** 48% Medium, 39% Small #### What Do G2 Reviewers Say About CloudEagle? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários elogiam o CloudEagle por sua **automação no rastreamento de licenças** , simplificando as renovações e melhorando a eficiência geral da gestão. - Os usuários valorizam a **automação que economiza tempo** fornecida pela CloudEagle, simplificando efetivamente o processo de integração e gestão de contratos. - Os usuários acham o CloudEagle **excepcionalmente fácil de usar** , simplificando a gestão de SaaS e os processos de aprovação de forma eficiente. - Os usuários valorizam a **visibilidade clara e o acompanhamento eficiente** das ferramentas SaaS, simplificando a gestão e reduzindo surpresas. - Os usuários valorizam os **insights de economia de custos** e a gestão eficiente proporcionados pelo CloudEagle, transformando a administração de suas licenças SaaS. ##### Cons - Os usuários acham a **curva de aprendizado difícil** desafiadora inicialmente, especialmente ao entender os recursos de gerenciamento de licenças. - Os usuários acham que a **configuração complexa** do CloudEagle é demorada e desafiadora para indivíduos não técnicos. - Os usuários acham o **desempenho lento** do CloudEagle frustrante, especialmente ao gerenciar licenças ou alterar configurações em movimento. - Os usuários encontram **problemas de orçamento** com o CloudEagle devido aos altos custos e à falta de preços localizados para empresas menores. - Os usuários acham a **configuração difícil** do CloudEagle confusa e demorada, especialmente durante a integração inicial de aplicativos. #### What Are Recent G2 Reviews of CloudEagle? **["Avisos em Tempo Real no Navegador Que Mantêm Dados Sensíveis Fora de Ferramentas de IA Não Aprovadas"](https://www.g2.com/pt/survey_responses/cloudeagle-review-13102030)** **Rating:** 5.0/5.0 stars _— Varun M._ [Read full review](https://www.g2.com/pt/survey_responses/cloudeagle-review-13102030) **["Transformou Nossa Superfície de Ataque Teórica em uma Lista de Riscos Clara e Acionável"](https://www.g2.com/pt/survey_responses/cloudeagle-review-13323737)** **Rating:** 5.0/5.0 stars _— Benjamin P._ [Read full review](https://www.g2.com/pt/survey_responses/cloudeagle-review-13323737) #### What Are G2 Users Discussing About CloudEagle? - [Para que serve o CloudEagle?](https://www.g2.com/pt/discussions/what-is-cloudeagle-used-for) ### [USU Software Asset Management](https://www.g2.com/products/usu-software-asset-management/reviews) USU is a software provider headquartered in Möglingen, Germany, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organizations across North America and Europe. The company’s offerings cater to various stakeholder groups, including IT, Finance, Procurement, Customer Service, and Cloud Operations. By providing system-wide visibility and reducing costs, USU empowers organizations to effectively navigate the complexities of hybrid and multi-cloud environments. Trusted by Fortune 500 companies and recognized in multiple Gartner Market Guides, USU is dedicated to fostering partnerships that ensure customers achieve and sustain meaningful results across their entire IT landscape. The USU product suite includes: - IT Asset Management - SaaS Management - Multicloud Monitoring - FinOps - Customer Service Knowledge Management Each solution is designed to address specific challenges faced by organizations, particularly those operating in complex IT environments. This targeted approach allows USU to meet the diverse needs of its clients, ensuring that every department can benefit from enhanced visibility and control over their IT assets. IT Asset Management (ITAM) offers comprehensive visibility and control over software licensing and cloud entitlements. By combining a proven ITAM platform with certified managed services, USU delivers automation, AI-powered analytics, and expert advisory in one integrated model. This approach enables organizations to reduce software overspend by up to 30%, mitigate audit risks, and enhance negotiation outcomes, making it especially beneficial for IT departments. SaaS Management is another key offering that provides organizations with complete visibility and control over their SaaS ecosystem. This solution is tailored for IT, Finance, and Procurement teams, helping them reduce costs, improve governance, and streamline renewals. Key capabilities of the SaaS Management solution include auto-discovery of all SaaS applications, including shadow IT, monitoring usage to eliminate underused licenses, centralizing renewals and contract data, and controlling access while enforcing policies. These features collectively enable organizations to save 15-25% on SaaS spending, reduce tool sprawl, and enhance SaaS governance. The unique selling points of USU’s solutions lie in their ability to integrate advanced analytics and automation with expert advisory services. This combination not only enhances operational efficiency but also provides organizations with the insights needed to make informed decisions regarding their IT assets and SaaS applications. By addressing the specific needs of various departments and offering tailored solutions, USU stands out in the market as a reliable partner for organizations looking to optimize their IT landscape and achieve sustainable financial management. **Average Rating:** 4.5/5.0 **Total Reviews:** 42 #### How Do G2 Users Rate USU Software Asset Management? - **Automated end user license provisioning:** 8.3/10 (Category avg: 8.5/10) - **Customized alerts:** 8.4/10 (Category avg: 8.6/10) - **Approved app catalogue:** 9.0/10 (Category avg: 8.4/10) - **Ease of Use:** 8.3/10 (Category avg: 9.1/10) #### Who Is the Company Behind USU Software Asset Management? - **Seller:** [USU](https://www.g2.com/sellers/usu) - **Company Website:** www.usu.com - **Year Founded:** 1977 - **HQ Location:** Möglingen, Germany - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=10c8b51134eecc9b4fa97a391035fffce772e5aae1b3dd76646a4147f89183e0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fusu-solutions-dach%2F&secure%5Burl_type%5D=linkedin_company_website) 423 employees on LinkedIn® - **Ownership:** ETR: OSP2 #### Who Uses This Product? - **Top Industries:** Consumer Services, Computer Software - **Company Size:** 58% Large, 35% Small #### What Do G2 Reviewers Say About USU Software Asset Management? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** of USU Software Asset Management enhances management and reporting of assets effectively. - Users value the **exceptional quality** of USU Software Asset Management, noting its reliability and in-depth analysis across platforms. - Users value the **comprehensive asset management** capabilities of USU Software Asset Management for effective lifecycle management. - Users value the **seamless integrations** with RMM and cloud services, enhancing monitoring and efficiency significantly. - Users value the **exceptional monitoring capabilities** of USU Software Asset Management, appreciating its seamless integration and analysis depth. ##### Cons - Users find the **initial setup complicated** and require significant internal resources, affecting efficiency and support processes. - Users find the **inadequate reporting** capabilities challenging, as creating custom reports is cumbersome and time-consuming. - Users express concerns over **integration issues** with USU, highlighting the need for improvements in technical support efficiency. - Users feel that **limited automation** in USU Software Asset Management hinders efficiency in managing obsolete data cleanup. - Users find the **limited customization** in USU Software Asset Management hinders efficient reporting and creates inefficiencies in workflow. #### What Are Recent G2 Reviews of USU Software Asset Management? **["Exceptional Reliability and Deep Analysis with Seamless RMM Integration"](https://www.g2.com/survey_responses/usu-software-asset-management-review-12220203)** **Rating:** 5.0/5.0 stars _— Darryl S._ [Read full review](https://www.g2.com/survey_responses/usu-software-asset-management-review-12220203) **["Exceptional Analysis and Customization, Exceeds Expectations"](https://www.g2.com/survey_responses/usu-software-asset-management-review-12209169)** **Rating:** 5.0/5.0 stars _— Sergio H._ [Read full review](https://www.g2.com/survey_responses/usu-software-asset-management-review-12209169) ### [ServiceNow Software Asset Management](https://www.g2.com/pt/products/servicenow-software-asset-management/reviews) Acompanhe e gerencie licenças de software em toda a empresa a partir de uma plataforma unificada. Reduza custos, mantenha a conformidade e alinhe o uso às necessidades do negócio. O SAM opera na Now Platform®, um único sistema de ação para a empresa. **Average Rating:** 4.4/5.0 **Total Reviews:** 46 #### How Do G2 Users Rate ServiceNow Software Asset Management? - **Provisionamento automatizado de licenças de usuário final:** 7.8/10 (Category avg: 8.5/10) - **Alertas personalizados:** 8.3/10 (Category avg: 8.6/10) - **Catálogo de aplicativos aprovado:** 8.3/10 (Category avg: 8.4/10) - **Facilidade de Uso:** 8.8/10 (Category avg: 9.1/10) #### Who Is the Company Behind ServiceNow Software Asset Management? - **Vendedor:** [ServiceNow](https://www.g2.com/pt/sellers/servicenow) - **Ano de Fundação:** 2004 - **Localização da Sede:** Santa Clara, CA - **Twitter:** @servicenow 55,548 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website) 35,081 funcionários no LinkedIn® - **Propriedade:** NYSE:NOW #### Who Uses This Product? - **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador - **Company Size:** 75% Large, 25% Medium #### What Do G2 Reviewers Say About ServiceNow Software Asset Management? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários consideram a **facilidade de uso** do ServiceNow Software Asset Management inestimável para rastrear e gerenciar incidentes de forma eficaz. - Os usuários acham a **usabilidade da interface** do ServiceNow excepcional, tornando o acompanhamento de tarefas e a coordenação sem esforço. - Os usuários apreciam a **facilidade de acompanhar o desempenho** com o ServiceNow, facilitando a gestão eficiente de tarefas internas e a coordenação. - Os usuários elogiam a **interface fácil de usar** do ServiceNow, melhorando sua capacidade de gerenciar tarefas e coordenar efetivamente. - Os usuários valorizam o **excelente suporte ao cliente** fornecido pelo ServiceNow Software Asset Management, aumentando a satisfação e eficiência geral. ##### Cons - Os usuários descobrem que **problemas de acesso** surgem devido à autenticação deficiente e capacidades limitadas de SSO em smartphones. - Os usuários enfrentam **problemas de conectividade** com o ServiceNow Software Asset Management, especialmente com o acesso SSO em smartphones. - Os usuários experimentam **dificuldade de navegação** no ServiceNow, sugerindo melhorias para uma interface mais amigável e acessível. - Os usuários enfrentam dificuldades com **problemas de integração** ao conectar o ServiceNow com sistemas externos, impactando a eficiência geral, apesar das soluções potenciais. - Os usuários acham que a **compatibilidade móvel é insuficiente** , especialmente com o acesso SSO limitando a usabilidade em smartphones. #### What Are Recent G2 Reviews of ServiceNow Software Asset Management? **["Servicenow Gerenciamento de Ativos de Software: Um Gerenciamento de Rastreamento de Ativos Sem Costura"](https://www.g2.com/pt/survey_responses/servicenow-software-asset-management-review-10312284)** **Rating:** 5.0/5.0 stars _— Usuário Verificado em Tecnologia da Informação e Serviços_ [Read full review](https://www.g2.com/pt/survey_responses/servicenow-software-asset-management-review-10312284) **["Fácil de entender"](https://www.g2.com/pt/survey_responses/servicenow-software-asset-management-review-9664424)** **Rating:** 5.0/5.0 stars _— Vamsi B._ [Read full review](https://www.g2.com/pt/survey_responses/servicenow-software-asset-management-review-9664424) #### What Are G2 Users Discussing About ServiceNow Software Asset Management? - [What is Microsoft software asset management?](https://www.g2.com/pt/discussions/what-is-microsoft-software-asset-management) - [What is Sam Pro?](https://www.g2.com/pt/discussions/what-is-sam-pro) - [Is software asset management part of ITSM?](https://www.g2.com/pt/discussions/is-software-asset-management-part-of-itsm) - [What does software asset management do?](https://www.g2.com/pt/discussions/what-does-software-asset-management-do) ### [Microsoft Volume Licensing](https://www.g2.com/products/microsoft-volume-licensing/reviews) Volume licensing programs and agreements will evolve as we improve your purchase experience, starting with the Microsoft Customer Agreement. **Average Rating:** 4.5/5.0 **Total Reviews:** 14 #### How Do G2 Users Rate Microsoft Volume Licensing? - **Automated end user license provisioning:** 9.4/10 (Category avg: 8.5/10) - **Customized alerts:** 8.3/10 (Category avg: 8.6/10) - **Approved app catalogue:** 9.2/10 (Category avg: 8.4/10) - **Ease of Use:** 8.5/10 (Category avg: 9.1/10) #### Who Is the Company Behind Microsoft Volume Licensing? - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft 13,091,739 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website) 231,632 employees on LinkedIn® - **Ownership:** MSFT #### Who Uses This Product? - **Company Size:** 40% Small, 20% Large #### What Are Recent G2 Reviews of Microsoft Volume Licensing? **["Good for non profits"](https://www.g2.com/survey_responses/microsoft-volume-licensing-review-6633946)** **Rating:** 4.0/5.0 stars _— Verified User in Non-Profit Organization Management_ [Read full review](https://www.g2.com/survey_responses/microsoft-volume-licensing-review-6633946) **["pipeliner crm"](https://www.g2.com/survey_responses/microsoft-volume-licensing-review-4555750)** **Rating:** 4.5/5.0 stars _— Venance M._ [Read full review](https://www.g2.com/survey_responses/microsoft-volume-licensing-review-4555750) #### What Are G2 Users Discussing About Microsoft Volume Licensing? - [What is included in M365?](https://www.g2.com/discussions/what-is-included-in-m365) - [What is the difference between open license and volume license?](https://www.g2.com/discussions/what-is-the-difference-between-open-license-and-volume-license) - [What are the 3 types of Windows licensing?](https://www.g2.com/discussions/what-are-the-3-types-of-windows-licensing) - [What is Microsoft volume licensing?](https://www.g2.com/discussions/what-is-microsoft-volume-licensing) ### [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) Enterprise-grade ITSM that's actually easy to use — resolve issues up to 52% faster with AI, unified asset management, and native ITOps integration built in from day one. SolarWinds Service Desk is a cloud-based IT service management (ITSM) platform that enables IT teams and other business departments to manage service requests, incidents, assets, and workflows in a unified environment. It is designed for IT professionals, service desk teams, and organizations looking to enhance their service management capabilities without the implementation overhead typically associated with enterprise ITSM tools. The platform covers incident management, problem management, change management, asset management, and CMDB in a single product. A configurable, drag-and-drop self-service portal and easy-to-use knowledge base allow end users to resolve common issues independently, while rule-based automations handle ticket routing, prioritization, escalation, and notifications without manual intervention. Customizable dashboards and reporting give teams visibility across incidents, requests, changes, and assets. AI capabilities are embedded directly into agent workflows; including ticket summarization, solution suggestions, intelligent incident/problem linking, response and resolution drafting, runbook generation, and knowledge base recommendations. These capabilities are available out of the box without additional configuration. The AI is scoped to surface relevant, actionable information at the right moment rather than requiring teams to build or maintain separate AI tooling. As part of the SolarWinds portfolio, Service Desk integrates natively with SolarWinds Observability and IT operations tools, allowing infrastructure alerts to automatically generate service desk tickets and giving technicians direct access to node health, recent changes, and other operational context within the incident record. Native integrations also include Microsoft Entra ID for user lifecycle management, Jira for cross-team escalation, Automox for patch management, and an open API for custom connections. Service Desk supports enterprise service management (ESM), enabling organizations to extend ITSM processes beyond IT, to departments such as HR, Facilities, and Legal, without additional products or professional services. For IT teams, the lift is minimal: new department portals are built on the same platform they already manage, using the same workflows, automations, and reporting. This gives IT centralized visibility and control across the organization, reducing the risk of departments adopting unauthorized tools to fill gaps in service coverage. Overall, SolarWinds Service Desk offers a robust set of features designed to enhance service management efficiency, without the headache. By integrating automation, customized workflows, and intelligent recommendations, it stands out as a comprehensive solution that not only addresses the immediate needs of IT teams but also supports broader organizational goals for improved service delivery. **Average Rating:** 4.3/5.0 **Total Reviews:** 777 #### How Do G2 Users Rate SolarWinds Service Desk? - **Automated end user license provisioning:** 7.8/10 (Category avg: 8.5/10) - **Customized alerts:** 8.3/10 (Category avg: 8.6/10) - **Approved app catalogue:** 7.8/10 (Category avg: 8.4/10) - **Ease of Use:** 9.0/10 (Category avg: 9.1/10) #### Who Is the Company Behind SolarWinds Service Desk? - **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc) - **Company Website:** www.solarwinds.com - **Year Founded:** 1999 - **HQ Location:** Austin, TX - **Twitter:** @solarwinds 19,570 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1765c38bb6352c68352819e76f659e536738a569e70b5125a52a054a2348dc6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F166039%2F&secure%5Burl_type%5D=linkedin_company_website) 2,824 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager, Systems Administrator - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 67% Medium, 23% Large #### What Do G2 Reviewers Say About SolarWinds Service Desk? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **improved visibility of tickets and insights** provided by SolarWinds Service Desk for asset management. - Users value the **integrated ticketing and incident tracking** in SolarWinds Service Desk, enhancing issue resolution and reporting. - Users appreciate the **customer satisfaction** with SolarWinds Service Desk for its ease of use and excellent support. - Users value the **customizable fields** in SolarWinds Service Desk, enhancing workflow management to meet their unique needs. - Users appreciate the **easy navigation and editing capabilities** in incident management, enhancing issue resolution and user experience. ##### Cons - Users express concerns about **insufficient information** , impacting device management and requiring manual troubleshooting for discrepancies. - Users feel that SolarWinds Service Desk is **quite expensive** compared to other helpdesk solutions available. - Users feel there are **limitations in customization** for asset inventory, hindering flexibility for large enterprises' needs. - Users express concerns over the **limited features** of SolarWinds Service Desk, indicating a need for more customizations and integrations. - Users find the **missing features** in SolarWinds Service Desk limit its effectiveness for large enterprise needs. #### What Are Recent G2 Reviews of SolarWinds Service Desk? **["Intuitive, All-in-One ITSM That Streamlines Ticketing and Asset Management"](https://www.g2.com/survey_responses/solarwinds-service-desk-review-12748126)** **Rating:** 5.0/5.0 stars _— Lakhan N._ [Read full review](https://www.g2.com/survey_responses/solarwinds-service-desk-review-12748126) **["Simplified Ticket Management, Needs Better Integrations"](https://www.g2.com/survey_responses/solarwinds-service-desk-review-13129315)** **Rating:** 4.5/5.0 stars _— Deborah W._ [Read full review](https://www.g2.com/survey_responses/solarwinds-service-desk-review-13129315) #### What Are G2 Users Discussing About SolarWinds Service Desk? - [What is SolarWinds Service Desk used for?](https://www.g2.com/discussions/what-is-solarwinds-service-desk-used-for) - [How does help desk software work?](https://www.g2.com/discussions/solarwinds-service-desk-how-does-help-desk-software-work) - [What is remote service desk?](https://www.g2.com/discussions/what-is-remote-service-desk) - [What is the purpose of a service desk?](https://www.g2.com/discussions/what-is-the-purpose-of-a-service-desk) - [Is SolarWinds service desk on premise?](https://www.g2.com/discussions/is-solarwinds-service-desk-on-premise) ### [AWS License Manager](https://www.g2.com/products/aws-license-manager/reviews) AWS License Manager makes it easier to manage licenses in AWS and on-premises servers from software vendors such as Microsoft, SAP, Oracle, and IBM. AWS License Manager lets administrators create customized licensing rules that emulate the terms of their licensing agreements, and then enforces these rules when an instance of EC2 gets launched. **Average Rating:** 4.6/5.0 **Total Reviews:** 14 #### How Do G2 Users Rate AWS License Manager? - **Automated end user license provisioning:** 9.0/10 (Category avg: 8.5/10) - **Customized alerts:** 9.3/10 (Category avg: 8.6/10) - **Approved app catalogue:** 8.7/10 (Category avg: 8.4/10) - **Ease of Use:** 8.3/10 (Category avg: 9.1/10) #### Who Is the Company Behind AWS License Manager? - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud 2,232,483 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website) 147,094 employees on LinkedIn® - **Ownership:** NASDAQ: AMZN #### Who Uses This Product? - **Company Size:** 41% Small, 41% Large #### What Are Recent G2 Reviews of AWS License Manager? **["I found AWS license manager very useful for managing and handling AWS application licenses."](https://www.g2.com/survey_responses/aws-license-manager-review-9015328)** **Rating:** 4.5/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/aws-license-manager-review-9015328) **["AWS making it easy to handle License managers"](https://www.g2.com/survey_responses/aws-license-manager-review-6922058)** **Rating:** 5.0/5.0 stars _— Verified User in Computer & Network Security_ [Read full review](https://www.g2.com/survey_responses/aws-license-manager-review-6922058) ### [Zluri](https://www.g2.com/pt/products/zluri/reviews) Zluri é uma plataforma de Governança e Administração de Identidade (IGA) de próxima geração que permite que equipes de TI e segurança descubram identidades e aplicativos, otimizem o gerenciamento de acesso e automatizem revisões de acesso, tudo a partir de uma interface única e intuitiva. Zluri ajuda as organizações a automatizar controles de acesso críticos exigidos por SOX, HIPAA, SOC 2 e mais, garantindo que as pessoas certas tenham o acesso certo aos aplicativos certos no momento certo, com mínimo tempo e esforço manual. **Average Rating:** 4.6/5.0 **Total Reviews:** 174 #### How Do G2 Users Rate Zluri? - **Provisionamento automatizado de licenças de usuário final:** 9.2/10 (Category avg: 8.5/10) - **Alertas personalizados:** 9.3/10 (Category avg: 8.6/10) - **Catálogo de aplicativos aprovado:** 9.2/10 (Category avg: 8.4/10) - **Facilidade de Uso:** 8.9/10 (Category avg: 9.1/10) #### Who Is the Company Behind Zluri? - **Vendedor:** [Zluri](https://www.g2.com/pt/sellers/zluri) - **Website da Empresa:** www.zluri.com - **Ano de Fundação:** 2020 - **Localização da Sede:** San Franscisco, California - **Twitter:** @zluri\_hq 225 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7ef2c0bdadd9cf79cb53a0df6b198efd3963b901073fc139fb5cba2785064f2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzluri%2F&secure%5Burl_type%5D=linkedin_company_website) 269 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Gerente de TI - **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador - **Company Size:** 66% Medium, 23% Large #### What Do G2 Reviewers Say About Zluri? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários valorizam a **facilidade de uso** do Zluri, apreciando seu design intuitivo e capacidades eficazes de gerenciamento de SaaS. - Os usuários apreciam as capacidades de **automação** do Zluri, permitindo o gerenciamento sem esforço de aplicativos SaaS e otimizando as despesas com software. - Os usuários apreciam a **descoberta e gestão automáticas** de aplicações SaaS, melhorando a visibilidade e otimizando os gastos com software sem esforço. - Os usuários valorizam o **forte suporte de integração** da Zluri, tornando a integração perfeita e aumentando a produtividade geral. - Os usuários valorizam a **automação que economiza tempo** do Zluri, simplificando processos e aumentando a eficiência na gestão de SaaS. ##### Cons - Os usuários expressam preocupação com as **integrações limitadas** com aplicativos principais, prejudicando o potencial total do Zluri no comércio eletrônico. - Os usuários relatam **problemas de integração** que exigem configuração e validação adicionais, impactando a integração e a funcionalidade. - Os usuários expressam preocupação com a **integração limitada** , impedindo o pleno potencial do Zluri com aplicativos principais. - Os usuários expressam preocupação sobre os **recursos ausentes** do Zluri, como escopos de API limitados e falta de playbooks integrados. - Os usuários enfrentam **informações insuficientes** devido à orientação limitada e dados avassaladores do Zluri, complicando o uso eficaz. #### What Are Recent G2 Reviews of Zluri? **["Visibilidade e Otimização Abrangente de SaaS Tornadas Sem Esforço"](https://www.g2.com/pt/survey_responses/zluri-review-12114184)** **Rating:** 5.0/5.0 stars _— Christian S._ [Read full review](https://www.g2.com/pt/survey_responses/zluri-review-12114184) **["Zluri: Gestão de SaaS sem esforço."](https://www.g2.com/pt/survey_responses/zluri-review-11888960)** **Rating:** 5.0/5.0 stars _— ADITYA T._ [Read full review](https://www.g2.com/pt/survey_responses/zluri-review-11888960) #### What Are G2 Users Discussing About Zluri? - [What are the benefits and drawbacks of using Zluri for SaaS management?](https://www.g2.com/pt/discussions/what-are-the-benefits-and-drawbacks-of-using-zluri-for-saas-management) - [Para que serve o Zluri?](https://www.g2.com/pt/discussions/what-is-zluri-used-for) ### [Snow Commander](https://www.g2.com/products/snow-commander/reviews) Snow Software is changing the way organizations understand and manage their technology consumption. Our technology intelligence platform provides comprehensive visibility and contextual insight across software, SaaS, hardware and cloud. With Snow, IT leaders can effectively optimize resources, enhance performance and enable operational agility in a hybrid world. **Average Rating:** 4.2/5.0 **Total Reviews:** 20 #### How Do G2 Users Rate Snow Commander? - **Automated end user license provisioning:** 10.0/10 (Category avg: 8.5/10) - **Customized alerts:** 10.0/10 (Category avg: 8.6/10) - **Approved app catalogue:** 9.6/10 (Category avg: 8.4/10) - **Ease of Use:** 8.1/10 (Category avg: 9.1/10) #### Who Is the Company Behind Snow Commander? - **Seller:** [Flexera](https://www.g2.com/sellers/flexera) - **Year Founded:** 2008 - **HQ Location:** Itasca, IL - **Twitter:** @flexera 4,737 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=061b4bebab3b28d42c84dd8c9c96f7703eae865b254ca28367a87bf1b7fe4516&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F574962%2F&secure%5Burl_type%5D=linkedin_company_website) 2,072 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services - **Company Size:** 59% Large, 36% Medium #### What Do G2 Reviewers Say About Snow Commander? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **automation features** of Snow Commander, enhancing resource management while ensuring governance and control. - Users value the **strong compliance management** of Snow Commander, enhancing visibility and control over resources and licenses. - Users appreciate the **centralized visibility and control** Snow Commander provides, enhancing management of cloud resources and licenses. - Users appreciate the **ease of use** of Snow Commander, enabling quick resource provisioning while maintaining IT visibility and control. - Users value the **efficiency** of Snow Commander for streamlining IT resource management and enhancing operational agility. ##### Cons - Users note that the platform's **complexity** can hinder initial setup and requires significant expertise to maximize value. - Users note a **steep learning curve** with Snow Commander, requiring time to master its complex setup and features. - Users find the **time-consuming setup** of Snow Commander challenging, requiring expertise to fully utilize its features. - Users find the **complex configuration** of Snow Commander challenging, requiring time and expertise to navigate effectively. - Users often experience **complex reporting** challenges, noting the steep learning curve and time-consuming setup processes. #### What Are Recent G2 Reviews of Snow Commander? **["Maximizing Cloud Value with Snow Commander"](https://www.g2.com/survey_responses/snow-commander-review-11681380)** **Rating:** 5.0/5.0 stars _— Mesut M._ [Read full review](https://www.g2.com/survey_responses/snow-commander-review-11681380) **["Great for Hybrid Cloud Governance"](https://www.g2.com/survey_responses/snow-commander-review-11601843)** **Rating:** 5.0/5.0 stars _— Vladimirs P._ [Read full review](https://www.g2.com/survey_responses/snow-commander-review-11601843) ### [TeamDynamix ITAM](https://www.g2.com/products/teamdynamix-itam/reviews) TeamDynamix ITAM, previously Sassafras, is a complete, platform-agnostic IT Asset Management solution that helps organizations identify unused software licenses, manage hardware across the full lifecycle, and stay audit-ready. Software asset management combines automated discovery with usage analytics for login counts, launch counts, total time, and peak concurrent usage to identify the 30%+ of software spend that's typically wasted. It combines purchase records, audit data, and usage stats to build a defensible Effective License Position (ELP) for every product, optimize renewals, and mitigate audit risk. Hardware lifecycle management tracks every IT asset from procurement to disposal across Windows, Mac, Linux, and ChromeOS including virtual and thin-client systems. Pre-built integrations with Jamf, Intune, SCCM, and CSV imports speed inventory consolidation. It includes lab equipment management, live location mapping, and CMDB integration with TeamDynamix ITSM. With it you gain value in days, not months. **Average Rating:** 4.5/5.0 **Total Reviews:** 34 #### How Do G2 Users Rate TeamDynamix ITAM? - **Automated end user license provisioning:** 10.0/10 (Category avg: 8.5/10) - **Customized alerts:** 10.0/10 (Category avg: 8.6/10) - **Approved app catalogue:** 10.0/10 (Category avg: 8.4/10) - **Ease of Use:** 8.9/10 (Category avg: 9.1/10) #### Who Is the Company Behind TeamDynamix ITAM? - **Seller:** [TeamDynamix](https://www.g2.com/sellers/teamdynamix) - **Year Founded:** 2001 - **HQ Location:** Columbus, Ohio - **Twitter:** @TDXBuzz 1,049 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8249b19ee2fd233d1852e01c26a849abcf782b644eeea69d2cac29a5a3a13a3c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1494030%2F&secure%5Burl_type%5D=linkedin_company_website) 166 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Higher Education, Education Management - **Company Size:** 62% Large, 29% Medium #### What Are Recent G2 Reviews of TeamDynamix ITAM? **["TeamDynamix: Intuitive, Reliable IT Hub for Ticketing and Asset Tracking"](https://www.g2.com/survey_responses/teamdynamix-itam-review-12908859)** **Rating:** 5.0/5.0 stars _— Daniel B._ [Read full review](https://www.g2.com/survey_responses/teamdynamix-itam-review-12908859) **["Finally, a Single Source of Truth for IT Assets"](https://www.g2.com/survey_responses/teamdynamix-itam-review-12913226)** **Rating:** 5.0/5.0 stars _— Robert C._ [Read full review](https://www.g2.com/survey_responses/teamdynamix-itam-review-12913226) #### What Are G2 Users Discussing About TeamDynamix ITAM? - [What is Sassafras AllSight used for?](https://www.g2.com/discussions/what-is-sassafras-allsight-used-for) - ‹ Prev ‹ Prev - 1 - [2](/categories/software-asset-management-tools?order=g2_score&page=2#product-list) - [3](/categories/software-asset-management-tools?order=g2_score&page=3#product-list) - [4](/categories/software-asset-management-tools?order=g2_score&page=4#product-list) - [5](/categories/software-asset-management-tools?order=g2_score&page=5#product-list) - [Next › Next ›](/categories/software-asset-management-tools?order=g2_score&page=2#product-list) Spotlight Categories [Live Chat Software](https://www.g2.com/categories/live-chat) [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) [Expense Management Software](https://www.g2.com/categories/expense-management) [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) Similar Categories - [Application Portfolio Management](/categories/application-portfolio-management) - [Auto Scaling](/categories/auto-scaling) - [Cloud Cost Management](/categories/cloud-cost-management) - [Cloud Management Platforms](/categories/cloud-management-platforms) - [Cloud Migration Assessment Tools](/categories/cloud-migration-assessment-tools) - [Columnar Databases](/categories/columnar-databases) - [Data as a Service (DaaS)](/categories/data-as-a-service-daas) - [Data Destruction](/categories/data-destruction) - [Data Extraction](/categories/data-extraction-tools) - [Data Governance](/categories/data-governance-tools) - [Data Observability](/categories/data-observability) - [Data Recovery](/categories/data-recovery) - [Digital Employee Experience (DEX) Management](/categories/digital-employee-experience-dex-management) - [Digital Experience Monitoring (DEM)](/categories/digital-experience-monitoring-dem) - [Digital Governance](/categories/digital-governance) [Browse Software Asset Management Tools Themes](/categories/software-asset-management-tools/themes) ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin") TL Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin) Updated October 3, 2024 Software asset management (SAM) tools are used to document and manage the software licenses used by a business. Traditionally used to track local, on-premises software licenses, many SAM tools have broadened their scope to include tracking SaaS assets as well. Companies use SAM software for various reasons, including cost tracking, contract management and compliance, and license management solutions, making them prime tools for internal asset and user access managers. SAM tools share similarities with a few solutions that also manage and track technology assets, including [IT asset management software](https://www.g2.com/categories/it-asset-management), which also covers physical assets and [SaaS operations management software](https://www.g2.com/categories/saas-operations-management), which focuses particularly on as-a-service software management. To qualify for inclusion in the Software Asset Management category, a product must: - Provide tools to build a software inventory - Track local, on-premises software solutions; many track as-a-service software solutions, as well - Document software licenses and deployments to determine license compliance position - Provide compliance management capabilities for software programs Top Tools at a Glance | Product | Best for | User Review | | --- | --- | --- | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9e29c76340709f3e29717f9c9e84a395/snow-atlas.jpg "Product Avatar Image")](https://www.g2.com/products/snow-atlas/reviews)[Snow Atlas](https://www.g2.com/products/snow-atlas/reviews)[4.6/5(37)](https://www.g2.com/products/snow-atlas/reviews) | Unified SAM visibility across hybrid IT estates | "Modern Cloud-Native Asset Visibility Tool with Strong SaaS Management" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9007015f8b5ea674cb23eae096d2bfa7/torii.png "Product Avatar Image")](https://www.g2.com/products/torii/reviews)[Torii](https://www.g2.com/products/torii/reviews)[4.5/5(325)](https://www.g2.com/products/torii/reviews) | SaaS discovery with automated lifecycle workflows | "Great core functionality, active development & fantastic support." | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1ad3ee8d1366097f20e37b4e54f060bb/flexnet-manager.jpg "Product Avatar Image")](https://www.g2.com/products/flexnet-manager/reviews)[FlexNet Manager](https://www.g2.com/products/flexnet-manager/reviews)[4.1/5(78)](https://www.g2.com/products/flexnet-manager/reviews) | Entitlement-to-consumption reconciliation for complex license compliance | "Flexera - Great Visibility Across Complex IT Environments" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0a866030ca628ec9a53e45c012ae063b/alloy-navigator.png "Product Avatar Image")](https://www.g2.com/products/alloy-navigator/reviews)[Alloy Navigator](https://www.g2.com/products/alloy-navigator/reviews)[4.8/5(119)](https://www.g2.com/products/alloy-navigator/reviews) | Unified ITSM and software licence lifecycle tracking | "Asset Inventory That Replaced Our Spreadsheets" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ead6e085d24ed72bc7795c3b833c1ed3/google-cloud-asset-inventory.jpg "Product Avatar Image")](https://www.g2.com/products/google-cloud-asset-inventory/reviews)[Google Cloud Asset Inventory](https://www.g2.com/products/google-cloud-asset-inventory/reviews)[4.1/5(18)](https://www.g2.com/products/google-cloud-asset-inventory/reviews) | GCP-native asset inventory with IAM policy tracking | "Mastering Visibility: The Google Cloud Asset Inventory Review" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_698e9ac059bfe6fb45f0d76a88ea45cb/ezo-assetsonar.png "Product Avatar Image")](https://www.g2.com/products/ezo-assetsonar/reviews)[AssetSonar](https://www.g2.com/products/ezo-assetsonar/reviews)[4.5/5(81)](https://www.g2.com/products/ezo-assetsonar/reviews) | IT asset lifecycle tracking with MDM integrations | "User-Friendly AssetSonar with Flexible Customization Options" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7e7b0bc09ab3658b1fd2817c206291e2/cloudeagle.png "Product Avatar Image")](https://www.g2.com/products/cloudeagle/reviews)[CloudEagle](https://www.g2.com/products/cloudeagle/reviews)[4.7/5(107)](https://www.g2.com/products/cloudeagle/reviews) | SaaS spend visibility with license harvesting | "Turned Our Theoretical Attack Surface Into a Clear, Actionable Risk List" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b52f950b47623953462c3a6b0186d2f0/usu-software-asset-management.png "Product Avatar Image")](https://www.g2.com/products/usu-software-asset-management/reviews)[USU Software Asset Management](https://www.g2.com/products/usu-software-asset-management/reviews)[4.5/5(43)](https://www.g2.com/products/usu-software-asset-management/reviews) | Multi-vendor license compliance and ELP reconciliation | "Exceptional Reliability and Deep Analysis with Seamless RMM Integration" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b72a15e3a4bec3e7dc649c37c8559ab3/servicenow-software-asset-management.png "Product Avatar Image")](https://www.g2.com/products/servicenow-software-asset-management/reviews)[ServiceNow Software Asset...](https://www.g2.com/products/servicenow-software-asset-management/reviews)[4.4/5(59)](https://www.g2.com/products/servicenow-software-asset-management/reviews) | ITSM-native software license compliance tracking | "Servicenow Sfotware Asset Management :A Seameless Asset Tracking Management" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_13aba37ae908d9cf29a2452925257ccc/microsoft-volume-licensing.jpeg "Product Avatar Image")](https://www.g2.com/products/microsoft-volume-licensing/reviews)[Microsoft Volume Licensing](https://www.g2.com/products/microsoft-volume-licensing/reviews)[4.5/5(15)](https://www.g2.com/products/microsoft-volume-licensing/reviews) | Bulk Microsoft license tracking and true-up | "Good for non profits" | * * * Show More ### Software Asset Management (SAM) Topics - [What are Software Asset Management (SAM) Tools?](#what-are-software-asset-management-sam-tools) - [What are the Common Features of Software Asset Management (SAM) Tools?](#what-are-the-common-features-of-software-asset-management-sam-tools) - [What are the Benefits of Software Asset Management (SAM) Tools?](#what-are-the-benefits-of-software-asset-management-sam-tools) - [Who Uses Software Asset Management (SAM) Tools?](#who-uses-software-asset-management-sam-tools) - [Challenges with Software Asset Management (SAM) Tools](#challenges-with-software-asset-management-sam-tools) - [Which Companies Should Buy Software Asset Management (SAM) Tools?](#which-companies-should-buy-software-asset-management-sam-tools) - [How to Buy Software Asset Management (SAM) Tools](#how-to-buy-software-asset-management-sam-tools) [ ### Software Asset Management (SAM) Topics Expand/Collapse ](#) - [What are Software Asset Management (SAM) Tools?](#what-are-software-asset-management-sam-tools) - [What are the Common Features of Software Asset Management (SAM) Tools?](#what-are-the-common-features-of-software-asset-management-sam-tools) - [What are the Benefits of Software Asset Management (SAM) Tools?](#what-are-the-benefits-of-software-asset-management-sam-tools) - [Who Uses Software Asset Management (SAM) Tools?](#who-uses-software-asset-management-sam-tools) - [Challenges with Software Asset Management (SAM) Tools](#challenges-with-software-asset-management-sam-tools) - [Which Companies Should Buy Software Asset Management (SAM) Tools?](#which-companies-should-buy-software-asset-management-sam-tools) - [How to Buy Software Asset Management (SAM) Tools](#how-to-buy-software-asset-management-sam-tools) ## Learn More About Software Asset Management (SAM) Tools ### What are Software Asset Management (SAM) Tools? Software asset management (SAM) tools allow businesses to manage the software licenses used across their company. These tools have traditionally supported on-premises software license management, but many tools also support SaaS assets, as well. Software asset management software helps companies monitor and manage software deployment, software licenses, license compliance, and ultimately license spend for all end users involved in the application. The primary use case of SAM is to keep the business compliant as software vendors don’t want the business using more of their software than they purchased or licensed. Vendors often conduct software compliance audits to ensure companies use the specific application correctly. If they are not compliant, a fee or penalty may incur. An excellent SAM practice prevents vendor audits and penalties.  SAM tools discover on-premises software by scanning databases, system logs, and enterprise resource planning (ERP) applications. This not only shows the software used, but it also prevents unsanctioned software use, known as shadow IT, since it uncovers unreported software. After the discovery, SAM tracks the software compliance with metrics like renewal dates, the maximum number of users and devices, etc. SAM software will go through a normalization process that pulls these metrics out of contracts. Normalization can be partially automated, but due to the complexity of software contracts, manual entry may still be necessary for accuracy. After all key fields are pulled and tracked, SAM tools visualize the metrics and software usage to check for compliance. This visualization informs companies if there are any overuse cases so they can act early to avoid penalties.  Additionally, companies can make the most of their tech stack by ensuring every application is being utilized correctly and not paying for unused licenses. A visualization of usage ensures companies that their money is being spent most efficiently. **What Does SAM Stand For?** SAM stands for software asset management. It is a business practice for software compliance and procurement. SAM software does most of the heavy lifting by discovering software, tracking licenses, and visualizing usage data. Some SAM software also tracks SaaS and cloud applications, but they focus more on usage optimization than compliance. ### What are the Common Features of Software Asset Management (SAM) Tools? The following are some core features within SAM tools that can help users in monitoring software compliance, tracking usage data, and preventing vendor audits: **Software discovery:** A software management tool maintains a centralized software database. It should automatically discover and document software used on company devices. Manual entry at scale is impractical because it is too time-consuming and inaccurate. **Usage visualization:** SAM tools should track software usage from the time of procurement to their disposal. By monitoring usage by users, central IT can make important purchasing and license allocation decisions based on who is overusing or underusing the software in real time. **Alerting:** Once there is an overused case or expiring license, the system should alert the IT manager. Without this functionality, IT managers cannot discontinue or adjust software license agreements on time. Therefore, SAM plays a critical role in the IT service management (ITSM) and Information Technology Infrastructure Library (ITIL) processes. **Compliance documentation:** A software license agreement can be extremely complex. To document these compliance requirements, SAM tools should document the specific metrics and conditions in its database from the agreements. SAM experts would need to input this information into a centralized SAM database for any SAM tools to work. ### What are the Benefits of Software Asset Management (SAM) Tools? **Cost saving:** SAM gives companies a usage view of their software estate. This allows companies to cut underused licenses in vendor negotiations, saving them an average of 10-20% on software spending.  **Improves vendor relationship:** Vendors are less likely to perform an audit if they are informed of their client’s license entitlements. Suspicious software licensing changes are the top reason why vendors conduct audits. Constant auditing and frequent penalties waste time and deteriorate client relationships. Companies lower software audit risk by informing vendors on license changes, headcount changes, usage data, etc. **Prevents shadow IT:** Shadow IT is when employees secretly procure their desired hardware or software. There are security risks associated with unknown software, but there is also the threat of non-compliance. Unapproved software, which is therefore not covered by an organization’s license terms, could trigger a software vendor audit. SAM tools should tackle red tape, long delays, and missed requests from employees so they are less likely to procure unauthorized software.  ### Who Uses Software Asset Management (SAM) Tools? **IT managers:** The primary users of this software are IT managers. They are responsible for setting up the SAM tool and tracking all the software. SAM tools also enable them to negotiate better terms with vendors by identifying their real software requirements.  **Finance teams:** Finance teams can determine how many software licenses they can cut based on usage. This also provides them with a clear understanding of software costs in budget planning. #### Software Related to Software Asset Management (SAM) Tools [IT asset management software](https://www.g2.com/categories/it-asset-management): IT asset management (ITAM) software helps users document their IT hardware and software inventory. SAM is a part of the ITAM process since it only manages software inventory. [SaaS operations management software](https://www.g2.com/categories/saas-operations-management): SaaS operations management, or SaaSOps, is a process of managing, governing, and securing SaaS products within a business. This is similar to SAM but it mostly covers cloud applications. Some vendors today offer comprehensive tools that manage both SAM and SaaSOps practices.  ### Challenges with Software Asset Management (SAM) Tools **Data normalization:** Data normalization is part of the SAM automation process that identifies and formats key data from application codes. Normalization turns unstructured data into readable metrics to show compliance status and usage information. SAM tools automate this process with the correct configuration. The challenge is that it is time-consuming to set up the correct metrics (what is the limit for per device, per user, etc.) with complex software contracts. To correctly identify all the metrics, the legal, finance, and IT teams should work together for an extended period. Companies with new SAM processes should aim for a few critical software licenses to start. **Data integration:** Not all applications can be integrated with every SAM tool. Some SAM vendors offer specific SAM tools for leading vendors such as Microsoft, while some SAM vendors claim to offer all-in-one solutions for all applications. Companies should review their requirements and ask vendors to demonstrate whether or not their tools can integrate specific applications. ### Which Companies Should Buy Software Asset Management (SAM) Tools? **Enterprise** : Companies with 500 or more employees should consider buying SAM tools. Manual software license tracking is difficult with this many employees, typically enterprise businesses will hire license management solution companies to facilitate this task. Vendors also actively target enterprises for vendor audits, making them more likely to receive penalties.  ### How to Buy Software Asset Management (SAM) Tools #### Requirements Gathering (RFI/RFP) for Software Asset Management (SAM) Tools Whether a company is looking for its first SAM software or trying to replace an existing one, g2.com can help find the best tool. The company’s needs when searching for SAM software often relate to specifically desired data and metrics. For example, the user may be most interested in monitoring their software usage. Buyers should make a ranked list of the SAM features that most directly address the problems they’re trying to solve, then reference G2 reviews to find the right fit. Prioritizing the desired feature set can help narrow down the potential pool of SAM solutions, allowing teams to then apply further considerations for budget, ease of integration with other systems, security requirements, and more. This holistic approach empowers buyers to move forward with a focused checklist, which can be used in conjunction with G2 scoring to select the best SAM product for the business. #### Compare Software Asset Management (SAM) Products **Create a long list** When searching for SAM software, companies need to identify compatibility with existing ERP, HR, and other business management software. Buyers should make a list of important existing software that needs to be integrated, then filter out the SAM tools that can’t be integrated with existing software. **Create a short list** It helps to cross-reference the results of initial vendor evaluations with G2 reviews from other buyers, the combination of which will help to narrow in on a short three to five-product list. From there, buyers can compare pricing and features to determine the best fit. Some vendors don’t charge implementation costs while some do.  **Conduct demos** As a rule of thumb, companies should make sure to demo all of the products that end up on their short list. During demos, buyers should ask specific questions related to the functionalities they care most about; for example, one might ask to be walked through a typical performance issue from alerting to license reconciliation within the SAM tool.  #### Selection of Software Asset Management (SAM) Tools **Choose a selection team** Regardless of a company’s size, it’s important to involve the most relevant personas when beginning the SAM software selection process. Larger companies may include SAM specialists, procurement teams, IT managers, and developers who will be working with the software most closely. Smaller companies with fewer employees might just need IT managers to fill the role. **Negotiation** Many vendors offer full software license platforms that go beyond SAM (on-premises) to include SaaS license management and spending platforms. While some companies will not budge on the configurations of their packages, buyers looking to trim costs should try to negotiate down to the specific functions that matter to them to get the best price. For example, a vendor’s pricing page where SAM functionality is only included with a robust all-in-one monitoring package, whereas a sales conversation may prove otherwise.  **Final decision** After this stage, it is important to perform a trial run if possible with a small selection of IT professionals or developers. This will help to ensure that the SAM software of choice integrates well with an IT administrator’s systems setup or a developer’s day-to-day work. If the SAM tool is well-liked and well-utilized, the buyer can take that as a sign that their selection is the right one. If not, looking back at the other options may be necessary.