Check out our list of free Enterprise IT Management Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.
If you'd like to see more products and to evaluate additional feature options, compare all Enterprise IT Management Software to ensure you get the right product.
View Free Enterprise IT Management Software
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc
Users
Software Engineer
IT Manager
Industries
Information Technology and Services
Computer Software
Market Segment
43% Small-Business
36% Mid-Market
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
TeamViewer is a software that provides remote access and support to devices, allowing users to connect, troubleshoot, and transfer files between systems from anywhere.
Users like the ease of use, secure connections, cross-platform compatibility, and the ability to provide remote support, transfer files, and manage multiple sessions, which saves time and makes daily operations smoother.
Reviewers experienced occasional connection lags, especially during large file transfers or on low bandwidth networks, and some found the licensing structure expensive for small teams or occasional users, and the customer support sometimes slow to respond.
User Satisfaction
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc
Users
Software Engineer
IT Manager
Industries
Information Technology and Services
Computer Software
Market Segment
43% Small-Business
36% Mid-Market
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
TeamViewer is a software that provides remote access and support to devices, allowing users to connect, troubleshoot, and transfer files between systems from anywhere.
Users like the ease of use, secure connections, cross-platform compatibility, and the ability to provide remote support, transfer files, and manage multiple sessions, which saves time and makes daily operations smoother.
Reviewers experienced occasional connection lags, especially during large file transfers or on low bandwidth networks, and some found the licensing structure expensive for small teams or occasional users, and the customer support sometimes slow to respond.
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform
Users
IT Manager
Owner
Industries
Information Technology and Services
Computer & Network Security
Market Segment
49% Mid-Market
45% Small-Business
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
NinjaOne is a platform designed for IT management, offering features such as monitoring, automation, remote management, patching, and integration with other tools.
Users frequently mention the platform's ease of use, its wide range of features, and the responsiveness and expertise of its customer support, which contribute to a smooth and reliable overall experience.
Users experienced issues with the Ninja remote tool breaking, slow response from support at times, and a lack of certain features such as a built-in software audit tool and an AI agent.
User Satisfaction
NinjaOne features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform
Users
IT Manager
Owner
Industries
Information Technology and Services
Computer & Network Security
Market Segment
49% Mid-Market
45% Small-Business
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
NinjaOne is a platform designed for IT management, offering features such as monitoring, automation, remote management, patching, and integration with other tools.
Users frequently mention the platform's ease of use, its wide range of features, and the responsiveness and expertise of its customer support, which contribute to a smooth and reliable overall experience.
Users experienced issues with the Ninja remote tool breaking, slow response from support at times, and a lack of certain features such as a built-in software audit tool and an AI agent.
NinjaOne features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibil
Users
Network Engineer
Network Administrator
Industries
Information Technology and Services
Hospital & Health Care
Market Segment
46% Enterprise
37% Mid-Market
User Satisfaction
SolarWinds Observability features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
9.2
Service Management
Average: 8.5
6.7
ITIL Policy Compliance
Average: 8.3
7.1
Disaster Recovery
Average: 7.6
What G2 Users Think
NB
Cost is very less as compared with other monitoring tools and vendor support is best. Read review
RP
I like the new per-Node cost model. It is also a very mature product with good coverage of historical / on-prem environments. The flexibility of... Read review
SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibil
Users
Network Engineer
Network Administrator
Industries
Information Technology and Services
Hospital & Health Care
Market Segment
46% Enterprise
37% Mid-Market
SolarWinds Observability features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
9.2
Service Management
Average: 8.5
6.7
ITIL Policy Compliance
Average: 8.3
7.1
Disaster Recovery
Average: 7.6
NB
Cost is very less as compared with other monitoring tools and vendor support is best. Read review
RP
I like the new per-Node cost model. It is also a very mature product with good coverage of historical / on-prem environments. The flexibility of... Read review
Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experience
Users
IT Manager
IT Director
Industries
Information Technology and Services
Computer Software
Market Segment
61% Mid-Market
21% Enterprise
User Satisfaction
Freshservice features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.9
Service Management
Average: 8.5
8.7
ITIL Policy Compliance
Average: 8.3
7.5
Disaster Recovery
Average: 7.6
What G2 Users Think
PL
ease of implementation and quick adaptation. Read review
SC
I've been using Freshdesk for a while now, and it has truly streamlined the way we handle customer support. It offers an intuitive interface and a... Read review
Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experience
Users
IT Manager
IT Director
Industries
Information Technology and Services
Computer Software
Market Segment
61% Mid-Market
21% Enterprise
Freshservice features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.9
Service Management
Average: 8.5
8.7
ITIL Policy Compliance
Average: 8.3
7.5
Disaster Recovery
Average: 7.6
PL
ease of implementation and quick adaptation. Read review
SC
I've been using Freshdesk for a while now, and it has truly streamlined the way we handle customer support. It offers an intuitive interface and a... Read review
Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location.
Automate your regul
Users
IT Manager
System Administrator
Industries
Information Technology and Services
Financial Services
Market Segment
66% Mid-Market
23% Enterprise
User Satisfaction
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.2
Service Management
Average: 8.5
8.1
ITIL Policy Compliance
Average: 8.3
7.1
Disaster Recovery
Average: 7.6
What G2 Users Think
ND
As an IT administrator, I’ve spent years juggling multiple tools to manage patches, deploy software, and keep endpoints secure. But when I... Read review
AH
All in one utility. You can handle different type of issues and you can cover your needs with a single tool. In our caso, we had several tools to... Read review
Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location.
Automate your regul
Users
IT Manager
System Administrator
Industries
Information Technology and Services
Financial Services
Market Segment
66% Mid-Market
23% Enterprise
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.2
Service Management
Average: 8.5
8.1
ITIL Policy Compliance
Average: 8.3
7.1
Disaster Recovery
Average: 7.6
ND
As an IT administrator, I’ve spent years juggling multiple tools to manage patches, deploy software, and keep endpoints secure. But when I... Read review
AH
All in one utility. You can handle different type of issues and you can cover your needs with a single tool. In our caso, we had several tools to... Read review
The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation.
Atera’s all-in-one IT management
Users
Owner
IT Manager
Industries
Information Technology and Services
Computer & Network Security
Market Segment
60% Small-Business
35% Mid-Market
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
Atera is a platform that assists in diagnosing issues, implementing solutions, and managing systems through features like Patching and Automation.
Reviewers like the ease of setup, the ability to combine old systems, the automation options, and the preventative maintenance provided by the platform.
Users experienced issues with ticket editing options, limitations in reporting and customization, and occasional inaccuracies in system readings.
User Satisfaction
Atera features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation.
Atera’s all-in-one IT management
Users
Owner
IT Manager
Industries
Information Technology and Services
Computer & Network Security
Market Segment
60% Small-Business
35% Mid-Market
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
Atera is a platform that assists in diagnosing issues, implementing solutions, and managing systems through features like Patching and Automation.
Reviewers like the ease of setup, the ability to combine old systems, the automation options, and the preventative maintenance provided by the platform.
Users experienced issues with ticket editing options, limitations in reporting and customization, and occasional inaccuracies in system readings.
Atera features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a
Users
Director
Owner
Industries
Information Technology and Services
Computer & Network Security
Market Segment
62% Small-Business
33% Mid-Market
User Satisfaction
N-able N-central features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.0
Service Management
Average: 8.5
7.6
ITIL Policy Compliance
Average: 8.3
7.2
Disaster Recovery
Average: 7.6
What G2 Users Think
DA
The deep customizability of the platform. The ability to create and run custom scripts, the automation engine, and the deep customizability of the... Read review
ND
Easy to work with, is great for managing mobile devices. Its nice that it has a on-premises option. Read review
Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a
Users
Director
Owner
Industries
Information Technology and Services
Computer & Network Security
Market Segment
62% Small-Business
33% Mid-Market
N-able N-central features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.0
Service Management
Average: 8.5
7.6
ITIL Policy Compliance
Average: 8.3
7.2
Disaster Recovery
Average: 7.6
DA
The deep customizability of the platform. The ability to create and run custom scripts, the automation engine, and the deep customizability of the... Read review
ND
Easy to work with, is great for managing mobile devices. Its nice that it has a on-premises option. Read review
Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software
EV Reach enables you to seamlessly support
Users
IT Manager
Systems Administrator
Industries
Information Technology and Services
Hospital & Health Care
Market Segment
59% Mid-Market
31% Enterprise
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
EV Reach is a unified endpoint management tool that centralizes support and management tools to accelerate workflows, run diagnostics, implement system-level fixes, and provide remote control capabilities.
Users like the ability to run diagnostics and implement fixes without disrupting user experience, the capability to remotely control external computers, and the seamless integration with other software applications.
Reviewers noted that the main management console is linked to the Windows platform, which can pose challenges for IT teams using other operating systems, and that comprehensive proactive monitoring requires integration of additional modules.
User Satisfaction
EV Reach features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software
EV Reach enables you to seamlessly support
Users
IT Manager
Systems Administrator
Industries
Information Technology and Services
Hospital & Health Care
Market Segment
59% Mid-Market
31% Enterprise
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
EV Reach is a unified endpoint management tool that centralizes support and management tools to accelerate workflows, run diagnostics, implement system-level fixes, and provide remote control capabilities.
Users like the ability to run diagnostics and implement fixes without disrupting user experience, the capability to remotely control external computers, and the seamless integration with other software applications.
Reviewers noted that the main management console is linked to the Windows platform, which can pose challenges for IT teams using other operating systems, and that comprehensive proactive monitoring requires integration of additional modules.
EV Reach features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa
Users
Owner
IT Director
Industries
Information Technology and Services
Computer & Network Security
Market Segment
52% Small-Business
42% Mid-Market
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint management, server patches, remote connection, and automation tasks.
Reviewers appreciate the product's ease of use, its ability to automate tasks with workflows and scripts, and the seamless integration of software applications, which makes day-to-day IT tasks more efficient.
Users mentioned issues such as slow loading times for individual computers, difficulties in updating from previous software versions, occasional website downtime, and a lack of direct file transfer methods.
User Satisfaction
Kaseya VSA features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa
Users
Owner
IT Director
Industries
Information Technology and Services
Computer & Network Security
Market Segment
52% Small-Business
42% Mid-Market
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint management, server patches, remote connection, and automation tasks.
Reviewers appreciate the product's ease of use, its ability to automate tasks with workflows and scripts, and the seamless integration of software applications, which makes day-to-day IT tasks more efficient.
Users mentioned issues such as slow loading times for individual computers, difficulties in updating from previous software versions, occasional website downtime, and a lack of direct file transfer methods.
Kaseya VSA features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
IBM Apptio is a modern, streamlined suite of solutions that provides organizations with the essential tools they need to manage IT spend effectively. It delivers a unified solution that bridges the ga
Users
No information available
Industries
Financial Services
Insurance
Market Segment
53% Enterprise
13% Mid-Market
User Satisfaction
IBM Apptio features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.1
Service Management
Average: 8.5
7.5
ITIL Policy Compliance
Average: 8.3
7.5
Disaster Recovery
Average: 7.6
What G2 Users Think
UM
I use Apptio constantly in my field. I like the features it offers as well as how easy it is to use. Read review
BK
I appreciate IBM Apptio for its easy-to-use interface, which caters to both technical and non-technical users, making it accessible for everyone... Read review
IBM Apptio is a modern, streamlined suite of solutions that provides organizations with the essential tools they need to manage IT spend effectively. It delivers a unified solution that bridges the ga
Users
No information available
Industries
Financial Services
Insurance
Market Segment
53% Enterprise
13% Mid-Market
IBM Apptio features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.1
Service Management
Average: 8.5
7.5
ITIL Policy Compliance
Average: 8.3
7.5
Disaster Recovery
Average: 7.6
UM
I use Apptio constantly in my field. I like the features it offers as well as how easy it is to use. Read review
BK
I appreciate IBM Apptio for its easy-to-use interface, which caters to both technical and non-technical users, making it accessible for everyone... Read review
Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at
Users
Software Engineer
DevOps Engineer
Industries
Information Technology and Services
Financial Services
Market Segment
49% Enterprise
35% Mid-Market
User Satisfaction
Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.6
Service Management
Average: 8.5
6.3
ITIL Policy Compliance
Average: 8.3
6.8
Disaster Recovery
Average: 7.6
What G2 Users Think
CD
The best feature of Red Hat Ansible Platform is its Automation Controller. It provides a centralized, easy-to-use interface for managing,... Read review
JP
It will help me to employ DevSecOps and be able to automate my processes. Read review
Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at
Users
Software Engineer
DevOps Engineer
Industries
Information Technology and Services
Financial Services
Market Segment
49% Enterprise
35% Mid-Market
Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.6
Service Management
Average: 8.5
6.3
ITIL Policy Compliance
Average: 8.3
6.8
Disaster Recovery
Average: 7.6
CD
The best feature of Red Hat Ansible Platform is its Automation Controller. It provides a centralized, easy-to-use interface for managing,... Read review
JP
It will help me to employ DevSecOps and be able to automate my processes. Read review
Build, run, and monitor your most important workflows with Tines. Tines’ AI-enabled, secure workflow platform empowers your whole team regardless of their coding abilities, environment complexities, o
Users
Security Engineer
Security Analyst
Industries
Computer & Network Security
Information Technology and Services
Market Segment
42% Enterprise
38% Mid-Market
User Satisfaction
Tines features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
8.3
Service Management
Average: 8.5
0.0
No information available
8.3
Disaster Recovery
Average: 7.6
What G2 Users Think
NS
Tines is major part of our stregic automation journey. The product has made use of low code more easier and with which tasks can be delivered with... Read review
DC
Tines has a tremendous value of templates and community support with a generous number of stories and run iterations for free. This allows... Read review
Build, run, and monitor your most important workflows with Tines. Tines’ AI-enabled, secure workflow platform empowers your whole team regardless of their coding abilities, environment complexities, o
Users
Security Engineer
Security Analyst
Industries
Computer & Network Security
Information Technology and Services
Market Segment
42% Enterprise
38% Mid-Market
Tines features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
8.3
Service Management
Average: 8.5
0.0
No information available
8.3
Disaster Recovery
Average: 7.6
NS
Tines is major part of our stregic automation journey. The product has made use of low code more easier and with which tasks can be delivered with... Read review
DC
Tines has a tremendous value of templates and community support with a generous number of stories and run iterations for free. This allows... Read review
IBM Turbonomic is a real-time application resource management platform designed to help users optimize and manage resources across hybrid and multi-cloud environments. This innovative solution continu
Users
Software Engineer
System Engineer
Industries
Information Technology and Services
Computer Software
Market Segment
45% Enterprise
31% Mid-Market
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
IBM Turbonomic is a tool designed to automate resource allocations across complex hybrid and multi-cloud environments, ensuring secured application performance.
Reviewers appreciate IBM Turbonomic's AI-driven closed-loop automation, which not only generates alerts or recommendations but proactively executes policy-driven actions, streamlining processes and assuring performance.
Reviewers noted that IBM Turbonomic can be complex to navigate, and the running costs associated with using the product are a concern for some users.
User Satisfaction
IBM Turbonomic features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
IBM Turbonomic is a real-time application resource management platform designed to help users optimize and manage resources across hybrid and multi-cloud environments. This innovative solution continu
Users
Software Engineer
System Engineer
Industries
Information Technology and Services
Computer Software
Market Segment
45% Enterprise
31% Mid-Market
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
IBM Turbonomic is a tool designed to automate resource allocations across complex hybrid and multi-cloud environments, ensuring secured application performance.
Reviewers appreciate IBM Turbonomic's AI-driven closed-loop automation, which not only generates alerts or recommendations but proactively executes policy-driven actions, streamlining processes and assuring performance.
Reviewers noted that IBM Turbonomic can be complex to navigate, and the running costs associated with using the product are a concern for some users.
IBM Turbonomic features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes.
SuperOps's platform is built on three principles
1. One for all, all-in-one
If you can dream it, you can do it.
Users
Director
Owner
Industries
Information Technology and Services
Computer & Network Security
Market Segment
87% Small-Business
12% Mid-Market
User Satisfaction
SuperOps features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
5.0
Service Management
Average: 8.5
6.7
ITIL Policy Compliance
Average: 8.3
1.7
Disaster Recovery
Average: 7.6
What G2 Users Think
BV
SuperOps Team are super helpful and the product is just easy to use, also they are always adding to the suite to make it probably one of the best... Read review
AL
As a pioneering IT Team for 11 companies merged under 1 umbrella, the support of Sanjeev and SuperOps was amazing. What we were doing was all... Read review
SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes.
SuperOps's platform is built on three principles
1. One for all, all-in-one
If you can dream it, you can do it.
Users
Director
Owner
Industries
Information Technology and Services
Computer & Network Security
Market Segment
87% Small-Business
12% Mid-Market
SuperOps features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
5.0
Service Management
Average: 8.5
6.7
ITIL Policy Compliance
Average: 8.3
1.7
Disaster Recovery
Average: 7.6
BV
SuperOps Team are super helpful and the product is just easy to use, also they are always adding to the suite to make it probably one of the best... Read review
AL
As a pioneering IT Team for 11 companies merged under 1 umbrella, the support of Sanjeev and SuperOps was amazing. What we were doing was all... Read review
Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light
Users
IT Manager
Industries
Information Technology and Services
Computer Software
Market Segment
71% Mid-Market
21% Small-Business
User Satisfaction
Genuity features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
7.9
Service Management
Average: 8.5
7.0
ITIL Policy Compliance
Average: 8.3
0.0
Disaster Recovery
Average: 7.6
What G2 Users Think
CK
The quality of the product and the exstremly high level of customer service and repsonse time provided by the support staff. When we came on board... Read review
IH
The Price Model offers a cost-effective solution with no charges per asset or user, making it economically attractive. The user interface (UI) is... Read review
Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light
Users
IT Manager
Industries
Information Technology and Services
Computer Software
Market Segment
71% Mid-Market
21% Small-Business
Genuity features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
7.9
Service Management
Average: 8.5
7.0
ITIL Policy Compliance
Average: 8.3
0.0
Disaster Recovery
Average: 7.6
CK
The quality of the product and the exstremly high level of customer service and repsonse time provided by the support staff. When we came on board... Read review
IH
The Price Model offers a cost-effective solution with no charges per asset or user, making it economically attractive. The user interface (UI) is... Read review
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