Digital Governance reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.
Digital governance, sometimes called digital experience management, solutions are used to create a unified digital customer experience. These tools help keep digital content consistent with company policies and standards; companies use digital governance software to maintain uniform messaging across websites, applications, and other digital assets. Users set standards to maintain, which typically include content guidelines, URL structures, and accessibility policies. These tools also help identify broken links, spelling errors, and lost images, as well as inform users of assets in need of updating. Other features vary and are typically customizable based on the company’s digital platforms and media channels. Companies using digital governance solutions will have more unified policies across departments, channels, and organizational strategies.
To qualify for inclusion in the Digital Governance category, a product must:
Optimize the way you manage and deliver your digital presence with an all-in-one solution. Today’s digital era presents demanding challenges. With Siteimprove, you can create higher quality content, promote inclusivity, drive better website traffic, measure performance, and work toward regulatory compliance–all from one place. Find out why more than 7,500 organizations around the world trust Siteimprove with their digital presence. Visit https://siteimprove.com/ to get started.
Silktide gives you everything you need to make your website better, with automated accessibility testing, content optimization, and digital marketing in one platform. Silktide is used by over 1,000 customers to analyze tens of millions of websites every year. We cover almost every aspect of your web presence, including content, accessibility, marketing, mobile, speed, and legal compliance. Visit our website to see a live platform demonstration.
Monsido is a powerful tool that works by scanning your website and finding errors and optimization opportunities which would have been otherwise overlooked. In addition to ADA accessibility issues, Monsido also finds broken links, misspellings, SEO issues, missing scripts, content policies, and more. Monsido is a leading Accessibility tool which finds Section 508 and WCAG 2.0/2.1 issues on your website and reports them all in a user-friendly dashboard. Monsido isn't just about finding problems t
With the highest rating in customer satisfaction, DubBot has now been awarded “Best Usability” and "Best Support". We build simple, powerful software that helps organizations optimize their websites for an inclusive user experience. Our software provides automated tests for website accessibility, broken links, spelling, and customizable web governance rules. DubBot’s headquarters are in Atlanta, GA (USA).
Crownpeak Digital Quality Management (DQM) picks up where traditional web content management leaves off. It's specifically designed for multi-site, enterprise environments and works to automate key governance processes - delivering the unified and consistent application of content quality and legal or regulatory compliance standards across your global digital touchpoints. The platform comes with unrivalled compliance monitoring capabilities, and covers everything from SEO, user experience (UX)
Templafy is a platform for enterprises which improves productivity, compliance and branding in document creation and distribution. Templafy is the smart way to manage, dynamically update, and share business document templates and brand assets throughout your organization. It’s a solution that communications and compliance teams can control, IT can trust, and employees love using. World’s biggest enterprises can connect and manage their entire document management ecosystem from one place taking
AMP brings together the best accessibility tools into one easy-to-use, cloud-based platform. AMP pairs the market's most powerful accessibility testing engine with seamless workflows, versatile reporting options, development best practices, and an extensive training course library -- allowing organizations to quickly and efficiently incorporate accessibility into existing development processes. The platform supports all organizational roles from developers and designers to product managers, comp
Hearsay Systems offers the Hearsay Advisor Cloud for financial services, empowering advisors to efficiently and compliantly use social media, websites, text and email to engage with customers, build stronger relationships and grow their business. Its prescriptive technology processes and prioritizes data from across digital channels and data systems, providing actionable suggestions for advisors on how they should engage with clients next. Built for the enterprise, Hearsay connects these advisor
Maximize information quality and organization across SharePoint & Office 365. Content Governance for SharePoint makes SharePoint and Office 365 easier to use and provides a more connected, more consistent, and better supported digital workplace.
Replacing Hope with Confidence Sitemorse replaces sporadic, manual content assessment with cloud-based automation that can reduce content management costs by up to 12% - whilst simultaneously increasing agility, improving optimisation and reducing risk. Our 'Disruptive Innovation' seamlessly integrates with and enhances existing publishing technology, establishing consistency and accountability across web, social, mobile and email content. Across every digital touch point we deliver SMART
Hive's complete solution to protect your platform from harmful visual, audio, and text content. Our content moderation suite includes 25+ model classes including: Visual - NSFW, violence, drugs, hate, attributes, demographics Text - Sexual, violence, bullying, hate, spam, OCR Audio - Speech-to-text
Content Moderation leverages Deep Learning technology and benefits from Alibaba's years of Big Data analysis to provide accurate monitoring of pictures, video, text and other multimedia content. Not only does Content Moderation help users to reduce adult, violence, terrorism, drugs and other illegal or inappropriate content, but can also minimize spam advertising and other user experience pain points.
Detect is the leading enterprise chrome plugin that instantly detects any website changes. It allows a point in time “redlining” of web content and related monitoring, with instant notification. Easy to use, saves time and efficiency, why check the same website every day when you can automate it? Great for: - Competitor Tracking - Regulatory Tracking - Grants and Funding - Website Monitoring Track a section of the page most relevant or the entire page; "set it and forget it". Save countle
Digital governance is a concept used by businesses to describe managing their digital environments while ensuring compliance, security, and accessibility. Digital governance software solutions have emerged to provide centralized control over the various standards a business employs regarding the digital experience and security of their user base.
Many of these tools help businesses start from scratch by providing frameworks that outline governance-related responsibilities and determine an owner responsible for each process or task. Once frameworks have been developed, strategies and policies must be outlined to ensure all standards are met and operational processes flow smoothly. These policies come in many forms. Security policies help protect users and their data. Compliance and accessibility policies ensure all individuals are able to use a product and that all regulatory standards are met. Other common digital governance policies include branding alignment, intellectual property (IP) protection, domain management, and social media guidelines.
Key Benefits of Digital Governance Software
Managing a website, application, online community, or any other digital environment is now much more complicated than it used to be. Digital governance solutions provide structure for organizations that are unsure of how to delegate tasks and enforce consistent policies across a business’s online visibility. These shared responsibilities must be accounted for if a business or team wants to ensure long-term accessibility and usability for their offerings available online.
Companies struggling to manage a website, for example, might improve their efficiency if standards are sent for content, media, linking, and site structure. They also must be aware of and account for various regulatory standards for security, privacy, and accessibility. Digital governance solutions help businesses to both develop these processes and delegate ownership to individuals, but also to enable continual maintenance and ensure quality standards are met at all times.
Cross-functional alignment — The operational impact of digital governance solutions provides a significant level of interdepartmental and inter-team alignment. When workflows are put into place, alerts or triggers inform individuals of tasks they’re required to complete. For example, a company has a website storing some sensitive information. The digital governance platform’s monitoring feature discovers the exposed data and it alerts the administrator. This triggers a task for the individual responsible for encrypting sensitive data. That individual discovers it is an integration issue and communicates with the team responsible for that. The team members collaboratively discuss the issue and follow the steps required to resolve the issue outlined in the governance framework.
Standards and compliance — Standards and compliance refers to a company’s posture in meeting both internal standards and those outlined in governmental regulations. Companies can use digital governance solutions to outline and enforce standards related to publishing, data quality, technical needs, or anything else the company sets a standard for. Compliance needs will typically relate to protecting personal information, hiding sensitive data, and ensuring tax requirements are met. Digital governance platforms allow users to outline and prioritize requirements, then enforce these policies and monitor environments continuously to ensure standards are met.
Usability and accessibility — Companies use digital governance solutions to improve user experience (i.e., an individual’s first-hand experience with a product). With standards in place, teams are enabled to set alerts for broken links, malfunctioning media, slow performance, and more. When issues related to these standards emerge, teams are informed and resolution processes trigger tasks for relevant individuals to take. Meeting accessibility requirements help enable differently-abled individuals to use software or navigate websites. Digital governance tools ensure that individuals with vision, hearing, and motor impairments, as well as those who speak different languages, are able to utilize a company’s products or website.
Digital governance software solutions are designed to enable teams to collaborate across departments and ensure digital ecosystems meet standards at every level. Here are a few examples of typical digital governance users.
IT staff — IT staff may be responsible for any number of governance tasks. The most common use case here is ensuring data quality and eliminating technical issues impacting usability. These individuals may also be responsible for alerting other teams, establishing digital standards, and maintaining the digital governance platform itself.
Operations teams — Operations teams may be tasked with implementing the digital governance solution and setting standards. They are often a part of designing workflows and operational handoffs. They may also be responsible for managing the solution themselves.
Security teams — Security teams likely have a more tangential role when it comes to digital governance. These teams may be alerted of security risks or exposed data and it is expected of them to remediate the issue. In smaller companies, these teams may also be in charge of enforcing a number of data privacy compliance standards as well.
Digital media teams — Digital media teams may usually be involved at the end of workflows to fix grammar issues, broken links, media that fails to load, and other non-technical issues related to text, video, and audio content.
Digital governance software provides a wide range of features and here are a few of the most common ones found in the market.
Digital media monitoring — Monitoring features help users manage messaging and ensure standards are met within digital advertising campaigns.
Compliance monitoring — Additional monitoring features are often designed to monitor data, privacy, and accessibility compliance requirements.
Social media monitoring — Social monitoring features log social media activity, ensuring subject matter stays relevant to company goals.
User, role, and access management — Individual identity management features allow administrators to grant access to select data, features, objects, and so on based on the users, user role, groups, etc.
Policies and controls — Policy enforcement provides the ability to control file and folder access by user or group, external sharing permissions, editing policies, device location restrictions, sharing by device, and so on.
Security — Security features allow administrators to set standards for asset and risk management.
Reporting — Reporting features provide the ability to create reports that meet the particular business requirements.
Brand design consistency — This feature monitors brand assets to ensure content is consistent with the design of the site.
SEO standards — SEO standards may refer to pagination, page headers and titles, meta tags, and URL structure that contribute well to site SEO.
Internationalization — Internationalization allows multinational organizations to use these tools effectively across multiple languages and currencies.
Web accessibility — Accessibility features are used to ensure the availability of accessibility tools and to provide information on how individuals are using accommodation tools to interact with the site.