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Best Enterprise IT Management Software for Small Business

Tian Lin
TL
Researched and written by Tian Lin

Products classified in the overall Enterprise IT Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Enterprise IT Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Enterprise IT Management category.

In addition to qualifying for inclusion in the Enterprise IT Management Software category, to qualify for inclusion in the Small Business Enterprise IT Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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21 Listings in Small Business Enterprise IT Management Available

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    G2 Score
NinjaOne
(3,212)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Enterprise IT Management software
View top Consulting Services for NinjaOne
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 45% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a platform designed for IT management, offering features such as monitoring, automation, remote management, patching, and integration with other tools.
    • Users frequently mention the platform's ease of use, its wide range of features, and the responsiveness and expertise of its customer support, which contribute to a smooth and reliable overall experience.
    • Users experienced issues with the Ninja remote tool breaking, slow response from support at times, and a lack of certain features such as a built-in software audit tool and an AI agent.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,871
    Features
    1,212
    Remote Access
    1,092
    Automation
    1,072
    Customer Support
    995
    Cons
    Missing Features
    960
    Limited Features
    462
    Improvement Needed
    457
    Feature Issues
    441
    Needs Improvement
    428
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NinjaOne features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Service Management
    Average: 8.5
    8.2
    ITIL Policy Compliance
    Average: 8.3
    7.6
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,411 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,978 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 45% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a platform designed for IT management, offering features such as monitoring, automation, remote management, patching, and integration with other tools.
  • Users frequently mention the platform's ease of use, its wide range of features, and the responsiveness and expertise of its customer support, which contribute to a smooth and reliable overall experience.
  • Users experienced issues with the Ninja remote tool breaking, slow response from support at times, and a lack of certain features such as a built-in software audit tool and an AI agent.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,871
Features
1,212
Remote Access
1,092
Automation
1,072
Customer Support
995
Cons
Missing Features
960
Limited Features
462
Improvement Needed
457
Feature Issues
441
Needs Improvement
428
View All Pros and Cons
NinjaOne features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
8.6
Service Management
Average: 8.5
8.2
ITIL Policy Compliance
Average: 8.3
7.6
Disaster Recovery
Average: 7.6
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,411 Twitter followers
LinkedIn® Page
www.linkedin.com
1,978 employees on LinkedIn®
Atera
(957)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Enterprise IT Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 60% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is a platform that assists in diagnosing issues, implementing solutions, and managing systems through features like Patching and Automation.
    • Reviewers like the ease of setup, the ability to combine old systems, the automation options, and the preventative maintenance provided by the platform.
    • Users experienced issues with ticket editing options, limitations in reporting and customization, and occasional inaccuracies in system readings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    519
    Features
    339
    Automation
    286
    Remote Access
    235
    Customer Support
    229
    Cons
    Missing Features
    241
    Limited Features
    172
    Feature Issues
    125
    Improvement Needed
    108
    Needs Improvement
    84
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Atera features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Service Management
    Average: 8.5
    8.1
    ITIL Policy Compliance
    Average: 8.3
    7.4
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,677 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    359 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 60% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is a platform that assists in diagnosing issues, implementing solutions, and managing systems through features like Patching and Automation.
  • Reviewers like the ease of setup, the ability to combine old systems, the automation options, and the preventative maintenance provided by the platform.
  • Users experienced issues with ticket editing options, limitations in reporting and customization, and occasional inaccuracies in system readings.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
519
Features
339
Automation
286
Remote Access
235
Customer Support
229
Cons
Missing Features
241
Limited Features
172
Feature Issues
125
Improvement Needed
108
Needs Improvement
84
View All Pros and Cons
Atera features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.2
Service Management
Average: 8.5
8.1
ITIL Policy Compliance
Average: 8.3
7.4
Disaster Recovery
Average: 7.6
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,677 Twitter followers
LinkedIn® Page
www.linkedin.com
359 employees on LinkedIn®

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TeamViewer
(3,711)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in Enterprise IT Management software
Save to My Lists
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a software that provides remote access and support to devices, allowing users to connect, troubleshoot, and transfer files between systems from anywhere.
    • Users like the ease of use, secure connections, cross-platform compatibility, and the ability to provide remote support, transfer files, and manage multiple sessions, which saves time and makes daily operations smoother.
    • Reviewers experienced occasional connection lags, especially during large file transfers or on low bandwidth networks, and some found the licensing structure expensive for small teams or occasional users, and the customer support sometimes slow to respond.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    462
    Remote Access
    372
    Remote Control
    292
    Easy Access
    244
    Remote Work
    239
    Cons
    Connection Issues
    162
    Connectivity Issues
    133
    Slow Performance
    124
    Expensive
    117
    Remote Access Issues
    104
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Service Management
    Average: 8.5
    9.1
    ITIL Policy Compliance
    Average: 8.3
    9.2
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeamViewer
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    48,439 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,701 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a software that provides remote access and support to devices, allowing users to connect, troubleshoot, and transfer files between systems from anywhere.
  • Users like the ease of use, secure connections, cross-platform compatibility, and the ability to provide remote support, transfer files, and manage multiple sessions, which saves time and makes daily operations smoother.
  • Reviewers experienced occasional connection lags, especially during large file transfers or on low bandwidth networks, and some found the licensing structure expensive for small teams or occasional users, and the customer support sometimes slow to respond.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
462
Remote Access
372
Remote Control
292
Easy Access
244
Remote Work
239
Cons
Connection Issues
162
Connectivity Issues
133
Slow Performance
124
Expensive
117
Remote Access Issues
104
View All Pros and Cons
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
9.7
Service Management
Average: 8.5
9.1
ITIL Policy Compliance
Average: 8.3
9.2
Disaster Recovery
Average: 7.6
Seller Details
Seller
TeamViewer
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
48,439 Twitter followers
LinkedIn® Page
www.linkedin.com
2,701 employees on LinkedIn®
AWS Management Console
(51)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Access and manage Amazon Web Services through a simple and intuitive web-based user interface.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AWS Management Console Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    1
    Cloud Services
    1
    Customization
    1
    Ease of Use
    1
    Integrations
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AWS Management Console features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Service Management
    Average: 8.5
    8.9
    ITIL Policy Compliance
    Average: 8.3
    8.6
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amazon Web Services (AWS)
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,218,302 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143,584 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Access and manage Amazon Web Services through a simple and intuitive web-based user interface.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 27% Mid-Market
AWS Management Console Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
1
Cloud Services
1
Customization
1
Ease of Use
1
Integrations
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
AWS Management Console features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.5
Service Management
Average: 8.5
8.9
ITIL Policy Compliance
Average: 8.3
8.6
Disaster Recovery
Average: 7.6
Seller Details
Seller
Amazon Web Services (AWS)
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,218,302 Twitter followers
LinkedIn® Page
www.linkedin.com
143,584 employees on LinkedIn®
Ownership
NASDAQ: AMZN
N-able N-central
(527)4.4 out of 5
Optimized for quick response
6th Easiest To Use in Enterprise IT Management software
View top Consulting Services for N-able N-central
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

    Users
    • Director
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • N-able N-central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    108
    Features
    76
    Automation
    68
    Remote Access
    60
    Customer Support
    59
    Cons
    Missing Features
    53
    Needs Improvement
    36
    Feature Issues
    35
    Learning Curve
    34
    Not User-Friendly
    32
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • N-able N-central features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Service Management
    Average: 8.5
    7.6
    ITIL Policy Compliance
    Average: 8.3
    7.2
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    15,930 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,149 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

Users
  • Director
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 33% Mid-Market
N-able N-central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
108
Features
76
Automation
68
Remote Access
60
Customer Support
59
Cons
Missing Features
53
Needs Improvement
36
Feature Issues
35
Learning Curve
34
Not User-Friendly
32
View All Pros and Cons
N-able N-central features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.0
Service Management
Average: 8.5
7.6
ITIL Policy Compliance
Average: 8.3
7.2
Disaster Recovery
Average: 7.6
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
15,930 Twitter followers
LinkedIn® Page
www.linkedin.com
2,149 employees on LinkedIn®
Ownership
NYSE: NABL
Freshservice
(1,307)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Enterprise IT Management software
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experience

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 61% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Freshservice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    72
    Features
    41
    Automation
    39
    Easy Setup
    30
    Integrations
    30
    Cons
    Missing Features
    24
    Learning Curve
    19
    Limited Features
    19
    Limited Customization
    17
    Poor Reporting
    14
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Freshservice features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Service Management
    Average: 8.5
    8.7
    ITIL Policy Compliance
    Average: 8.3
    7.5
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Freshworks
    Company Website
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    19,065 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,542 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experience

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 61% Mid-Market
  • 21% Enterprise
Freshservice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
72
Features
41
Automation
39
Easy Setup
30
Integrations
30
Cons
Missing Features
24
Learning Curve
19
Limited Features
19
Limited Customization
17
Poor Reporting
14
View All Pros and Cons
Freshservice features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.9
Service Management
Average: 8.5
8.7
ITIL Policy Compliance
Average: 8.3
7.5
Disaster Recovery
Average: 7.6
Seller Details
Seller
Freshworks
Company Website
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
19,065 Twitter followers
LinkedIn® Page
www.linkedin.com
9,542 employees on LinkedIn®
Red Hat Ansible Automation Platform
(373)4.6 out of 5
Save to My Lists
Entry Level Price:$5,000 per year
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

    Users
    • DevOps Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 49% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Red Hat Ansible Automation Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    59
    Automation Efficiency
    49
    Ease of Use
    44
    Easy Integrations
    38
    Task Automation
    37
    Cons
    Complexity
    16
    Learning Curve
    16
    Learning Difficulty
    16
    Automation Issues
    12
    Complex Setup
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Service Management
    Average: 8.5
    6.3
    ITIL Policy Compliance
    Average: 8.3
    6.8
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Red Hat
    Company Website
    Year Founded
    1993
    HQ Location
    Raleigh, NC
    Twitter
    @RedHat
    297,477 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,575 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

Users
  • DevOps Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 49% Enterprise
  • 35% Mid-Market
Red Hat Ansible Automation Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
59
Automation Efficiency
49
Ease of Use
44
Easy Integrations
38
Task Automation
37
Cons
Complexity
16
Learning Curve
16
Learning Difficulty
16
Automation Issues
12
Complex Setup
12
View All Pros and Cons
Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.6
Service Management
Average: 8.5
6.3
ITIL Policy Compliance
Average: 8.3
6.8
Disaster Recovery
Average: 7.6
Seller Details
Seller
Red Hat
Company Website
Year Founded
1993
HQ Location
Raleigh, NC
Twitter
@RedHat
297,477 Twitter followers
LinkedIn® Page
www.linkedin.com
19,575 employees on LinkedIn®
ManageEngine Endpoint Central
(1,028)4.5 out of 5
4th Easiest To Use in Enterprise IT Management software
Save to My Lists
Entry Level Price:$0 Suitable for SMBs
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regul

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 65% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ManageEngine Endpoint Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    332
    Patch Management
    282
    Features
    223
    Software Deployment
    186
    Endpoint Management
    169
    Cons
    Missing Features
    104
    Feature Issues
    84
    Complexity
    71
    Patching Issues
    66
    Update Issues
    64
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Service Management
    Average: 8.5
    8.1
    ITIL Policy Compliance
    Average: 8.3
    7.1
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ManageEngine
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    550 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regul

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 65% Mid-Market
  • 23% Enterprise
ManageEngine Endpoint Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
332
Patch Management
282
Features
223
Software Deployment
186
Endpoint Management
169
Cons
Missing Features
104
Feature Issues
84
Complexity
71
Patching Issues
66
Update Issues
64
View All Pros and Cons
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.2
Service Management
Average: 8.5
8.1
ITIL Policy Compliance
Average: 8.3
7.1
Disaster Recovery
Average: 7.6
Seller Details
Seller
ManageEngine
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,873 Twitter followers
LinkedIn® Page
www.linkedin.com
550 employees on LinkedIn®
ConnectWise RMM
(65)4.2 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    This intelligent RMM tool allows teams to proactively prevent client disruptions, identify problems quickly, and decrease resolution time or downtime when issues occur. With ConnectWise RMM, you gain

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 69% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ConnectWise RMM is a tool that provides device management, remote support, and integration with other ConnectWise tools for IT service management.
    • Users like the ease of use, the ability to manage all clients in one place, the automation features, and the integration with other ConnectWise tools, which allows for increased organization and efficiency.
    • Users reported issues with the interface being clunky and outdated, unreliable tax calculations, issues with the agent, slow redesign process, limited scripting and reporting options, poor automation abilities, and lack of certain integrations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ConnectWise RMM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Remote Access
    12
    Automation
    9
    User Interface
    9
    All-in-One Solution
    8
    Cons
    Poor Customer Support
    7
    Missing Features
    6
    Expensive
    5
    Feature Issues
    5
    Integration Issues
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ConnectWise RMM features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Service Management
    Average: 8.5
    8.0
    ITIL Policy Compliance
    Average: 8.3
    6.7
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ConnectWise
    Company Website
    Year Founded
    1982
    HQ Location
    Tampa, FL
    Twitter
    @ConnectWise
    14,942 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,473 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

This intelligent RMM tool allows teams to proactively prevent client disruptions, identify problems quickly, and decrease resolution time or downtime when issues occur. With ConnectWise RMM, you gain

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 69% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ConnectWise RMM is a tool that provides device management, remote support, and integration with other ConnectWise tools for IT service management.
  • Users like the ease of use, the ability to manage all clients in one place, the automation features, and the integration with other ConnectWise tools, which allows for increased organization and efficiency.
  • Users reported issues with the interface being clunky and outdated, unreliable tax calculations, issues with the agent, slow redesign process, limited scripting and reporting options, poor automation abilities, and lack of certain integrations.
ConnectWise RMM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Remote Access
12
Automation
9
User Interface
9
All-in-One Solution
8
Cons
Poor Customer Support
7
Missing Features
6
Expensive
5
Feature Issues
5
Integration Issues
5
View All Pros and Cons
ConnectWise RMM features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.9
8.7
Service Management
Average: 8.5
8.0
ITIL Policy Compliance
Average: 8.3
6.7
Disaster Recovery
Average: 7.6
Seller Details
Seller
ConnectWise
Company Website
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
14,942 Twitter followers
LinkedIn® Page
www.linkedin.com
3,473 employees on LinkedIn®
Kaseya VSA
(322)4.1 out of 5
Optimized for quick response
9th Easiest To Use in Enterprise IT Management software
View top Consulting Services for Kaseya VSA
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

    Users
    • Owner
    • IT Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 52% Small-Business
    • 42% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint management, server patches, remote connection, and automation tasks.
    • Reviewers appreciate the product's ease of use, its ability to automate tasks with workflows and scripts, and the seamless integration of software applications, which makes day-to-day IT tasks more efficient.
    • Users mentioned issues such as slow loading times for individual computers, difficulties in updating from previous software versions, occasional website downtime, and a lack of direct file transfer methods.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kaseya VSA Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    16
    Ease of Use
    15
    Remote Access
    10
    User Interface
    10
    Features
    9
    Cons
    Missing Features
    8
    Connectivity Issues
    6
    Improvement Needed
    6
    Remote Access Issues
    5
    Slow Performance
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kaseya VSA features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Service Management
    Average: 8.5
    7.8
    ITIL Policy Compliance
    Average: 8.3
    6.6
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,487 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,388 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

Users
  • Owner
  • IT Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 52% Small-Business
  • 42% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint management, server patches, remote connection, and automation tasks.
  • Reviewers appreciate the product's ease of use, its ability to automate tasks with workflows and scripts, and the seamless integration of software applications, which makes day-to-day IT tasks more efficient.
  • Users mentioned issues such as slow loading times for individual computers, difficulties in updating from previous software versions, occasional website downtime, and a lack of direct file transfer methods.
Kaseya VSA Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
16
Ease of Use
15
Remote Access
10
User Interface
10
Features
9
Cons
Missing Features
8
Connectivity Issues
6
Improvement Needed
6
Remote Access Issues
5
Slow Performance
5
View All Pros and Cons
Kaseya VSA features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.9
8.0
Service Management
Average: 8.5
7.8
ITIL Policy Compliance
Average: 8.3
6.6
Disaster Recovery
Average: 7.6
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,487 Twitter followers
LinkedIn® Page
www.linkedin.com
5,388 employees on LinkedIn®
Amazon EC2 Systems Manager
(134)4.4 out of 5
View top Consulting Services for Amazon EC2 Systems Manager
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon EC2 Systems Manager is a management service designed to help users automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating sy

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 57% Enterprise
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amazon EC2 Systems Manager features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Service Management
    Average: 8.5
    8.4
    ITIL Policy Compliance
    Average: 8.3
    8.0
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amazon Web Services (AWS)
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,218,302 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143,584 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon EC2 Systems Manager is a management service designed to help users automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating sy

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 57% Enterprise
  • 31% Mid-Market
Amazon EC2 Systems Manager features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
8.7
Service Management
Average: 8.5
8.4
ITIL Policy Compliance
Average: 8.3
8.0
Disaster Recovery
Average: 7.6
Seller Details
Seller
Amazon Web Services (AWS)
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,218,302 Twitter followers
LinkedIn® Page
www.linkedin.com
143,584 employees on LinkedIn®
Ownership
NASDAQ: AMZN
Nerdio Manager
(176)4.7 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nerdio Manager empowers IT professionals to easily deploy, manage, and cost-optimize native Microsoft Cloud technologies. Nerdio Manager runs in users’ own tenant without compromising security and com

    Users
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 47% Small-Business
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Nerdio Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Automation
    4
    Automation Efficiency
    4
    Scalability
    4
    Time-saving
    4
    Cons
    Expensive
    4
    Learning Curve
    3
    Access Management
    2
    Complexity
    2
    Learning Difficulty
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nerdio Manager features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Service Management
    Average: 8.5
    7.0
    ITIL Policy Compliance
    Average: 8.3
    7.8
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nerdio
    Company Website
    Year Founded
    2016
    HQ Location
    Chicago, IL
    Twitter
    @GetNerdio
    2,110 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    376 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nerdio Manager empowers IT professionals to easily deploy, manage, and cost-optimize native Microsoft Cloud technologies. Nerdio Manager runs in users’ own tenant without compromising security and com

Users
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 47% Small-Business
  • 27% Enterprise
Nerdio Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Automation
4
Automation Efficiency
4
Scalability
4
Time-saving
4
Cons
Expensive
4
Learning Curve
3
Access Management
2
Complexity
2
Learning Difficulty
2
View All Pros and Cons
Nerdio Manager features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
8.4
Service Management
Average: 8.5
7.0
ITIL Policy Compliance
Average: 8.3
7.8
Disaster Recovery
Average: 7.6
Seller Details
Seller
Nerdio
Company Website
Year Founded
2016
HQ Location
Chicago, IL
Twitter
@GetNerdio
2,110 Twitter followers
LinkedIn® Page
www.linkedin.com
376 employees on LinkedIn®
Azure Secure and Well-Managed Cloud
(100)3.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gain visibility and control across your hybrid cloud with simplified operations management and security

    Users
    No information available
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 54% Enterprise
    • 24% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Azure Secure and Well-Managed Cloud features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Service Management
    Average: 8.5
    7.9
    ITIL Policy Compliance
    Average: 8.3
    7.5
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,086,922 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220,934 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Gain visibility and control across your hybrid cloud with simplified operations management and security

Users
No information available
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 54% Enterprise
  • 24% Small-Business
Azure Secure and Well-Managed Cloud features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 8.9
8.0
Service Management
Average: 8.5
7.9
ITIL Policy Compliance
Average: 8.3
7.5
Disaster Recovery
Average: 7.6
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,086,922 Twitter followers
LinkedIn® Page
www.linkedin.com
220,934 employees on LinkedIn®
Ownership
MSFT
Tines
(257)4.8 out of 5
13th Easiest To Use in Enterprise IT Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Build, run, and monitor your most important workflows with Tines. Tines’ AI-enabled, secure workflow platform empowers your whole team regardless of their coding abilities, environment complexities, o

    Users
    • Security Engineer
    • Security Analyst
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 42% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tines Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Automation
    58
    Customer Support
    39
    Features
    31
    Time-saving
    27
    Cons
    Learning Curve
    15
    Missing Features
    15
    Lack of Features
    12
    Complexity
    9
    Difficult Learning
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tines features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Service Management
    Average: 8.5
    0.0
    No information available
    8.3
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tines
    Company Website
    Year Founded
    2018
    HQ Location
    Dublin, IE
    LinkedIn® Page
    www.linkedin.com
    459 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Build, run, and monitor your most important workflows with Tines. Tines’ AI-enabled, secure workflow platform empowers your whole team regardless of their coding abilities, environment complexities, o

Users
  • Security Engineer
  • Security Analyst
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 42% Enterprise
  • 38% Mid-Market
Tines Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Automation
58
Customer Support
39
Features
31
Time-saving
27
Cons
Learning Curve
15
Missing Features
15
Lack of Features
12
Complexity
9
Difficult Learning
9
View All Pros and Cons
Tines features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
8.3
Service Management
Average: 8.5
0.0
No information available
8.3
Disaster Recovery
Average: 7.6
Seller Details
Seller
Tines
Company Website
Year Founded
2018
HQ Location
Dublin, IE
LinkedIn® Page
www.linkedin.com
459 employees on LinkedIn®
SolarWinds Observability
(801)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibil

    Users
    • Network Engineer
    • Network Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 46% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SolarWinds Observability Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    63
    Monitoring
    59
    Monitoring Performance
    51
    Monitoring Capabilities
    48
    User Interface
    38
    Cons
    Expensive
    33
    Integration Issues
    19
    Learning Curve
    18
    Complex Setup
    15
    Configuration Difficulty
    14
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SolarWinds Observability features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Service Management
    Average: 8.5
    6.7
    ITIL Policy Compliance
    Average: 8.3
    7.1
    Disaster Recovery
    Average: 7.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SolarWinds Worldwide LLC
    Company Website
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    19,702 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,796 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibil

Users
  • Network Engineer
  • Network Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 46% Enterprise
  • 37% Mid-Market
SolarWinds Observability Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
63
Monitoring
59
Monitoring Performance
51
Monitoring Capabilities
48
User Interface
38
Cons
Expensive
33
Integration Issues
19
Learning Curve
18
Complex Setup
15
Configuration Difficulty
14
View All Pros and Cons
SolarWinds Observability features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
9.2
Service Management
Average: 8.5
6.7
ITIL Policy Compliance
Average: 8.3
7.1
Disaster Recovery
Average: 7.6
Seller Details
Seller
SolarWinds Worldwide LLC
Company Website
Year Founded
1999
HQ Location
Austin, TX
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@solarwinds
19,702 Twitter followers
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www.linkedin.com
2,796 employees on LinkedIn®
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