Best Digital Adoption Platforms with Product Tours Capabilities

Below are the top-rated Digital Adoption Platforms with Product Tours capabilities, as verified by G2’s Research team. Real users have identified Product Tours as an important function of Digital Adoption Platforms. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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28 Listings in Digital Adoption Platform Available
(516)4.6 out of 5
Optimized for quick response
10th Easiest To Use in Digital Adoption Platform software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Whatfix is an enterprise digital adoption platform (DAP) that accelerates workflows, unlocks user productivity, and maximizes value realization of digital investments across the application lifecycle.

    Users
    • Product Manager
    • Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 43% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Whatfix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    83
    Customer Support
    65
    Helpful
    54
    Positive Experience
    52
    Features
    49
    Cons
    Learning Curve
    29
    Complexity
    19
    Steep Learning Curve
    19
    Limitations
    18
    Time-Consuming
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Whatfix features and usability ratings that predict user satisfaction
    8.2
    User Segmentation
    Average: 8.8
    8.6
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.1
    8.5
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Whatfix
    Company Website
    Year Founded
    2013
    HQ Location
    San Jose, CA
    Twitter
    @whatfix
    3,093 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,145 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Whatfix is an enterprise digital adoption platform (DAP) that accelerates workflows, unlocks user productivity, and maximizes value realization of digital investments across the application lifecycle.

Users
  • Product Manager
  • Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 43% Enterprise
  • 36% Mid-Market
Whatfix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
83
Customer Support
65
Helpful
54
Positive Experience
52
Features
49
Cons
Learning Curve
29
Complexity
19
Steep Learning Curve
19
Limitations
18
Time-Consuming
18
Whatfix features and usability ratings that predict user satisfaction
8.2
User Segmentation
Average: 8.8
8.6
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.1
8.5
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Whatfix
Company Website
Year Founded
2013
HQ Location
San Jose, CA
Twitter
@whatfix
3,093 Twitter followers
LinkedIn® Page
www.linkedin.com
1,145 employees on LinkedIn®
(968)4.6 out of 5
Optimized for quick response
9th Easiest To Use in Digital Adoption Platform software
Entry Level Price:Starting at $249.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption.

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userpilot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    293
    Intuitive
    182
    Easy Setup
    165
    Customer Support
    158
    Helpful
    156
    Cons
    Learning Curve
    108
    Steep Learning Curve
    93
    Limited Customization
    62
    Limitations
    42
    Expensive
    38
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userpilot features and usability ratings that predict user satisfaction
    8.7
    User Segmentation
    Average: 8.8
    8.6
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.1
    8.2
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userpilot
    Company Website
    Year Founded
    2019
    HQ Location
    Austin, US
    Twitter
    @teamuserpilot
    806 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption.

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Mid-Market
  • 38% Small-Business
Userpilot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
293
Intuitive
182
Easy Setup
165
Customer Support
158
Helpful
156
Cons
Learning Curve
108
Steep Learning Curve
93
Limited Customization
62
Limitations
42
Expensive
38
Userpilot features and usability ratings that predict user satisfaction
8.7
User Segmentation
Average: 8.8
8.6
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.1
8.2
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Userpilot
Company Website
Year Founded
2019
HQ Location
Austin, US
Twitter
@teamuserpilot
806 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
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(756)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Digital Adoption Platform software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserGuiding empowers product teams to boost user activation and drive revenue growth through its all-in-one, no-code platform. Quickly implement superior self-service experiences that enhance user ado

    Users
    • Product Manager
    • Product Designer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UserGuiding Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    177
    Customer Support
    95
    Intuitive
    81
    Easy Setup
    79
    Features
    72
    Cons
    Limited Customization
    41
    Learning Curve
    21
    Missing Features
    20
    Mobile App Limitations
    19
    Limited Options
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UserGuiding features and usability ratings that predict user satisfaction
    8.7
    User Segmentation
    Average: 8.8
    9.1
    Ease of Use
    Average: 9.0
    9.1
    Text Bubble Walkthroughs
    Average: 9.1
    8.6
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Istanbul, TR
    Twitter
    @UserGuiding
    1,806 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserGuiding empowers product teams to boost user activation and drive revenue growth through its all-in-one, no-code platform. Quickly implement superior self-service experiences that enhance user ado

Users
  • Product Manager
  • Product Designer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Small-Business
  • 36% Mid-Market
UserGuiding Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
177
Customer Support
95
Intuitive
81
Easy Setup
79
Features
72
Cons
Limited Customization
41
Learning Curve
21
Missing Features
20
Mobile App Limitations
19
Limited Options
17
UserGuiding features and usability ratings that predict user satisfaction
8.7
User Segmentation
Average: 8.8
9.1
Ease of Use
Average: 9.0
9.1
Text Bubble Walkthroughs
Average: 9.1
8.6
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Company Website
Year Founded
2017
HQ Location
Istanbul, TR
Twitter
@UserGuiding
1,806 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
(1,570)4.4 out of 5
Optimized for quick response
12th Easiest To Use in Digital Adoption Platform software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pendo helps you deliver better software experiences for happier and more productive users and employees. Pendo helps product teams ask and answer questions like: What features are customers or employe

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 19% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pendo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    202
    Insights
    165
    Analytics
    122
    Features
    116
    Positive Experience
    99
    Cons
    Missing Features
    67
    Limitations
    63
    Learning Curve
    59
    Steep Learning Curve
    47
    Data Inaccuracy
    44
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pendo features and usability ratings that predict user satisfaction
    8.5
    User Segmentation
    Average: 8.8
    8.2
    Ease of Use
    Average: 9.0
    8.7
    Text Bubble Walkthroughs
    Average: 9.1
    8.1
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pendo.io
    Company Website
    Year Founded
    2013
    HQ Location
    Raleigh, North Carolina
    Twitter
    @pendoio
    20,078 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,049 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pendo helps you deliver better software experiences for happier and more productive users and employees. Pendo helps product teams ask and answer questions like: What features are customers or employe

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 19% Enterprise
Pendo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
202
Insights
165
Analytics
122
Features
116
Positive Experience
99
Cons
Missing Features
67
Limitations
63
Learning Curve
59
Steep Learning Curve
47
Data Inaccuracy
44
Pendo features and usability ratings that predict user satisfaction
8.5
User Segmentation
Average: 8.8
8.2
Ease of Use
Average: 9.0
8.7
Text Bubble Walkthroughs
Average: 9.1
8.1
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Pendo.io
Company Website
Year Founded
2013
HQ Location
Raleigh, North Carolina
Twitter
@pendoio
20,078 Twitter followers
LinkedIn® Page
www.linkedin.com
1,049 employees on LinkedIn®
(349)4.4 out of 5
Optimized for quick response
8th Easiest To Use in Digital Adoption Platform software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chameleon is the AI-first product adoption platform for modern SaaS teams. Build tours, checklists, embeddables, and surveys instantly with Copilot—our AI that creates campaigns, audiences, and anal

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chameleon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    71
    Features
    42
    Customization
    40
    Intuitive
    39
    Customer Support
    37
    Cons
    Learning Curve
    27
    Software Bugs
    17
    Complex Features
    12
    Limited Features
    10
    Learning Difficulty
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chameleon features and usability ratings that predict user satisfaction
    8.0
    User Segmentation
    Average: 8.8
    8.2
    Ease of Use
    Average: 9.0
    8.6
    Text Bubble Walkthroughs
    Average: 9.1
    7.9
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @trychameleon
    629 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    111 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chameleon is the AI-first product adoption platform for modern SaaS teams. Build tours, checklists, embeddables, and surveys instantly with Copilot—our AI that creates campaigns, audiences, and anal

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 31% Small-Business
Chameleon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
71
Features
42
Customization
40
Intuitive
39
Customer Support
37
Cons
Learning Curve
27
Software Bugs
17
Complex Features
12
Limited Features
10
Learning Difficulty
9
Chameleon features and usability ratings that predict user satisfaction
8.0
User Segmentation
Average: 8.8
8.2
Ease of Use
Average: 9.0
8.6
Text Bubble Walkthroughs
Average: 9.1
7.9
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Company Website
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@trychameleon
629 Twitter followers
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
(3,806)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Digital Adoption Platform software
View top Consulting Services for Fin by Intercom
Entry Level Price:$0.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fin by Intercom is the best performing AI Agent for customer service. It automates complex queries, improves resolution times, and delivers consistently high-quality support at scale. Key benefits

    Users
    • Customer Success Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fin by Intercom is an AI-powered customer support tool that provides automated responses to customer inquiries, reducing the workload for human agents.
    • Reviewers frequently mention the efficiency of Fin by Intercom in handling routine customer inquiries, its ability to pull content from various resources for accurate responses, and its adaptability to different conversations.
    • Users reported issues with Fin by Intercom's understanding of multiple languages, its struggle with complex issues requiring investigation, and the occasional provision of incorrect information to customers.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fin by Intercom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    435
    Ease of Use
    433
    Features
    333
    Efficiency
    268
    Automation
    257
    Cons
    Missing Features
    152
    AI Limitations
    130
    Limited Features
    123
    Learning Curve
    115
    Expensive
    92
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fin by Intercom features and usability ratings that predict user satisfaction
    9.1
    User Segmentation
    Average: 8.8
    8.9
    Ease of Use
    Average: 9.0
    9.0
    Text Bubble Walkthroughs
    Average: 9.1
    8.9
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @intercom
    44,090 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,950 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fin by Intercom is the best performing AI Agent for customer service. It automates complex queries, improves resolution times, and delivers consistently high-quality support at scale. Key benefits

Users
  • Customer Success Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fin by Intercom is an AI-powered customer support tool that provides automated responses to customer inquiries, reducing the workload for human agents.
  • Reviewers frequently mention the efficiency of Fin by Intercom in handling routine customer inquiries, its ability to pull content from various resources for accurate responses, and its adaptability to different conversations.
  • Users reported issues with Fin by Intercom's understanding of multiple languages, its struggle with complex issues requiring investigation, and the occasional provision of incorrect information to customers.
Fin by Intercom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
435
Ease of Use
433
Features
333
Efficiency
268
Automation
257
Cons
Missing Features
152
AI Limitations
130
Limited Features
123
Learning Curve
115
Expensive
92
Fin by Intercom features and usability ratings that predict user satisfaction
9.1
User Segmentation
Average: 8.8
8.9
Ease of Use
Average: 9.0
9.0
Text Bubble Walkthroughs
Average: 9.1
8.9
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@intercom
44,090 Twitter followers
LinkedIn® Page
www.linkedin.com
1,950 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apty is an enterprise-grade Digital Adoption Platform (DAP) built to work across your entire software stack—including custom apps. While other DAPs stop at tooltips and walkthroughs, Apty drives ex

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Apty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Implementation
    1
    Easy Integrations
    1
    Easy Setup
    1
    Cons
    Compatibility Issues
    1
    Software Glitches
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apty features and usability ratings that predict user satisfaction
    8.9
    User Segmentation
    Average: 8.8
    9.1
    Ease of Use
    Average: 9.0
    9.2
    Text Bubble Walkthroughs
    Average: 9.1
    8.8
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apty
    Year Founded
    2018
    HQ Location
    Austin, Texas
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apty is an enterprise-grade Digital Adoption Platform (DAP) built to work across your entire software stack—including custom apps. While other DAPs stop at tooltips and walkthroughs, Apty drives ex

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 36% Enterprise
Apty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Implementation
1
Easy Integrations
1
Easy Setup
1
Cons
Compatibility Issues
1
Software Glitches
1
Apty features and usability ratings that predict user satisfaction
8.9
User Segmentation
Average: 8.8
9.1
Ease of Use
Average: 9.0
9.2
Text Bubble Walkthroughs
Average: 9.1
8.8
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Apty
Year Founded
2018
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userflow is a Product Adoption Engine built for customer-obsessed SaaS teams running self-serve products. Many teams rely on engineering to ship in-app onboarding, announcements, and user education

    Users
    • CEO
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    3
    Easy Implementation
    3
    Easy Setup
    2
    Flexibility
    2
    Cons
    Missing Functionality
    2
    Difficult Customization
    1
    Expensive
    1
    Limited Functionality
    1
    Poor Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userflow features and usability ratings that predict user satisfaction
    8.6
    User Segmentation
    Average: 8.8
    9.3
    Ease of Use
    Average: 9.0
    9.8
    Text Bubble Walkthroughs
    Average: 9.1
    9.3
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userflow
    Company Website
    HQ Location
    San Francisco
    Twitter
    @userflow
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userflow is a Product Adoption Engine built for customer-obsessed SaaS teams running self-serve products. Many teams rely on engineering to ship in-app onboarding, announcements, and user education

Users
  • CEO
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 34% Mid-Market
Userflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
3
Easy Implementation
3
Easy Setup
2
Flexibility
2
Cons
Missing Functionality
2
Difficult Customization
1
Expensive
1
Limited Functionality
1
Poor Reporting
1
Userflow features and usability ratings that predict user satisfaction
8.6
User Segmentation
Average: 8.8
9.3
Ease of Use
Average: 9.0
9.8
Text Bubble Walkthroughs
Average: 9.1
9.3
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Userflow
Company Website
HQ Location
San Francisco
Twitter
@userflow
1 Twitter followers
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Appcues is the experience orchestration engine that transforms how customers engage with products—and how businesses drive outcomes. The platform helps you turn real-time customer behavior into aut

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Appcues Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    37
    Easy Setup
    16
    Customer Support
    15
    Easy Creation
    15
    Intuitive
    12
    Cons
    Limitations
    6
    Missing Features
    6
    Need for Improvement
    6
    Poor Customer Support
    5
    Poor UX
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Appcues features and usability ratings that predict user satisfaction
    8.5
    User Segmentation
    Average: 8.8
    8.6
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.1
    8.1
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Appcues
    Company Website
    Year Founded
    2013
    HQ Location
    Boston, MA
    Twitter
    @appcues
    5,137 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Appcues is the experience orchestration engine that transforms how customers engage with products—and how businesses drive outcomes. The platform helps you turn real-time customer behavior into aut

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Mid-Market
  • 33% Small-Business
Appcues Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
37
Easy Setup
16
Customer Support
15
Easy Creation
15
Intuitive
12
Cons
Limitations
6
Missing Features
6
Need for Improvement
6
Poor Customer Support
5
Poor UX
5
Appcues features and usability ratings that predict user satisfaction
8.5
User Segmentation
Average: 8.8
8.6
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.1
8.1
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Appcues
Company Website
Year Founded
2013
HQ Location
Boston, MA
Twitter
@appcues
5,137 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lemon Learning is a Digital Adoption Platform (DAP) that empowers millions users worldwide in their use of digital tools. Lemon Learning is like GPS navigation for any web-based software, whether mark

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 39% Enterprise
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lemon Learning features and usability ratings that predict user satisfaction
    9.7
    User Segmentation
    Average: 8.8
    9.8
    Ease of Use
    Average: 9.0
    9.7
    Text Bubble Walkthroughs
    Average: 9.1
    10.0
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Ottawa, Ontario
    LinkedIn® Page
    www.linkedin.com
    48 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lemon Learning is a Digital Adoption Platform (DAP) that empowers millions users worldwide in their use of digital tools. Lemon Learning is like GPS navigation for any web-based software, whether mark

Users
No information available
Industries
No information available
Market Segment
  • 39% Enterprise
  • 33% Mid-Market
Lemon Learning features and usability ratings that predict user satisfaction
9.7
User Segmentation
Average: 8.8
9.8
Ease of Use
Average: 9.0
9.7
Text Bubble Walkthroughs
Average: 9.1
10.0
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Year Founded
2014
HQ Location
Ottawa, Ontario
LinkedIn® Page
www.linkedin.com
48 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userlane’s Digital Adoption Platform is designed to make any software application easy to use by guiding people through processes in real-time and offering on-demand support directly within applicatio

    Users
    No information available
    Industries
    • Computer Software
    • Automotive
    Market Segment
    • 40% Enterprise
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userlane features and usability ratings that predict user satisfaction
    9.2
    User Segmentation
    Average: 8.8
    8.9
    Ease of Use
    Average: 9.0
    9.2
    Text Bubble Walkthroughs
    Average: 9.1
    9.0
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userlane
    Year Founded
    2016
    HQ Location
    Munich, Bavaria
    Twitter
    @UserlaneHQ
    7,355 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userlane’s Digital Adoption Platform is designed to make any software application easy to use by guiding people through processes in real-time and offering on-demand support directly within applicatio

Users
No information available
Industries
  • Computer Software
  • Automotive
Market Segment
  • 40% Enterprise
  • 38% Mid-Market
Userlane features and usability ratings that predict user satisfaction
9.2
User Segmentation
Average: 8.8
8.9
Ease of Use
Average: 9.0
9.2
Text Bubble Walkthroughs
Average: 9.1
9.0
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Userlane
Year Founded
2016
HQ Location
Munich, Bavaria
Twitter
@UserlaneHQ
7,355 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Engage and support customers through in-app tutorials Inline Manual provides a service to guide, support and engage prospects and customers right within an application. Easily create product walkthro

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 35% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Inline Manual features and usability ratings that predict user satisfaction
    10.0
    User Segmentation
    Average: 8.8
    8.2
    Ease of Use
    Average: 9.0
    9.2
    Text Bubble Walkthroughs
    Average: 9.1
    8.9
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    London, United Kingdom
    Twitter
    @InlineManual
    1,171 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Engage and support customers through in-app tutorials Inline Manual provides a service to guide, support and engage prospects and customers right within an application. Easily create product walkthro

Users
No information available
Industries
  • Computer Software
Market Segment
  • 48% Small-Business
  • 35% Mid-Market
Inline Manual features and usability ratings that predict user satisfaction
10.0
User Segmentation
Average: 8.8
8.2
Ease of Use
Average: 9.0
9.2
Text Bubble Walkthroughs
Average: 9.1
8.9
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Year Founded
2014
HQ Location
London, United Kingdom
Twitter
@InlineManual
1,171 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iorad provides a simple solution for creating guided step-by-step tutorials, instructions and knowledgebase articles for any desktop or web application. Train employees on how to use the apps that p

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 75% Mid-Market
    • 17% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iorad features and usability ratings that predict user satisfaction
    5.0
    User Segmentation
    Average: 8.8
    9.3
    Ease of Use
    Average: 9.0
    8.8
    Text Bubble Walkthroughs
    Average: 9.1
    9.4
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    iorad
    Year Founded
    2007
    HQ Location
    Boston, US
    Twitter
    @iorad
    1,178 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iorad provides a simple solution for creating guided step-by-step tutorials, instructions and knowledgebase articles for any desktop or web application. Train employees on how to use the apps that p

Users
No information available
Industries
  • Computer Software
Market Segment
  • 75% Mid-Market
  • 17% Small-Business
iorad features and usability ratings that predict user satisfaction
5.0
User Segmentation
Average: 8.8
9.3
Ease of Use
Average: 9.0
8.8
Text Bubble Walkthroughs
Average: 9.1
9.4
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
iorad
Year Founded
2007
HQ Location
Boston, US
Twitter
@iorad
1,178 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

    Users
    • Customer Success Manager
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gainsight Product Experience Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Customer Engagement
    4
    Positive Experience
    3
    Reporting
    3
    Analytics
    2
    Cons
    Learning Curve
    3
    Learning Difficulty
    3
    Steep Learning Curve
    3
    Missing Features
    2
    Missing Functionality
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gainsight Product Experience features and usability ratings that predict user satisfaction
    8.2
    User Segmentation
    Average: 8.8
    7.7
    Ease of Use
    Average: 9.0
    8.5
    Text Bubble Walkthroughs
    Average: 9.1
    8.3
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,171 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,095 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

Users
  • Customer Success Manager
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Mid-Market
  • 20% Small-Business
Gainsight Product Experience Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Customer Engagement
4
Positive Experience
3
Reporting
3
Analytics
2
Cons
Learning Curve
3
Learning Difficulty
3
Steep Learning Curve
3
Missing Features
2
Missing Functionality
2
Gainsight Product Experience features and usability ratings that predict user satisfaction
8.2
User Segmentation
Average: 8.8
7.7
Ease of Use
Average: 9.0
8.5
Text Bubble Walkthroughs
Average: 9.1
8.3
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,171 Twitter followers
LinkedIn® Page
www.linkedin.com
1,095 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HelpHero enables businesses to build interactive, easy to follow product tours that help engage users from day one, and speed up feature adoption quicker than ever. Creating tours is fast, easy and af

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HelpHero features and usability ratings that predict user satisfaction
    8.8
    User Segmentation
    Average: 8.8
    9.4
    Ease of Use
    Average: 9.0
    9.9
    Text Bubble Walkthroughs
    Average: 9.1
    9.1
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HelpHero
    Year Founded
    2019
    HQ Location
    San Francisco, CA
    Twitter
    @GetHelpHero
    34 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HelpHero enables businesses to build interactive, easy to follow product tours that help engage users from day one, and speed up feature adoption quicker than ever. Creating tours is fast, easy and af

Users
No information available
Industries
  • Computer Software
Market Segment
  • 67% Small-Business
  • 33% Mid-Market
HelpHero features and usability ratings that predict user satisfaction
8.8
User Segmentation
Average: 8.8
9.4
Ease of Use
Average: 9.0
9.9
Text Bubble Walkthroughs
Average: 9.1
9.1
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
HelpHero
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@GetHelpHero
34 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®