G2

tiffany l.

Principal Product Designer

Mid-Market (51-1000 emp.)

10/2/2026

"Extensive Customization with Seamless Experience"

5/5

What do you like best about Chameleon?

I love how Chameleon is really extensible, which allows the app to closely resemble my native product. It's been a big plus for me. The quick updates they deploy are another aspect I appreciate as they're always improving. As a designer, I particularly like the theming and templates. Setting up templates in advance lets my team maintain the look and feel I want while they control the messaging, making the experience seamless. The various pop-up options are also very extensible, and I've started using Copilot. It's made self-serving easier, which I prefer over talking to support or a customer success manager, so I definitely enjoy having Copilot in Chameleon. Plus, the initial setup was very easy, giving it even more of an edge. Review collected by and hosted on G2.com.

What do you dislike about Chameleon?

Everything's been great. My one wish is more control over styling permissions. We had maitenance banners go out this week with the wrong template and it was because the person creating the new banner could change the theme freely, and I had to fix each one she created. I'd love to lock templates so that people could only edit content and not worry about keeping our design standards. Review collected by and hosted on G2.com.

What problems is Chameleon solving and how is that benefiting you?

Chameleon relieves us from building and maintaining our own notification system, allowing product, design, support, and success teams to manage in-app messaging without developer involvement. It's really extensible, ensuring our notifications match our product's look, and empowers me to set up themes and templates seamlessly for the team. Review collected by and hosted on G2.com.