Appcues

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374 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2013
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290
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Appcues Reviews

Review Filters
Profile Name
Star Rating
290
72
7
1
4
Verified User
I
Senior Business Analyst
Mid-Market (51-1000 emp.)
4.5/5

Appcues excels in creating user-friendly in-app guides and release notes, which enhance the user experience during feature rollouts in the CPASA product. This functionality aids in effectively communicating updates and changes to users directly within the application.

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Cristian T. D.
CD
Cristian T. D.
Small-Business (50 or fewer emp.)
11/09/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Useful Notifications, Frustrating Redesign and Clunky UI

I can share info with clients, and segments simplify picking target criteria. I use Appcues to send communications to customer admins of our LMS.
Verified User
U
Product Designer
Mid-Market (51-1000 emp.)
4.5/5

The introduction of agentic capabilities has made flow setup significantly faster and more versatile, enhancing user experience. This improvement allows for easier modifications, which is beneficial for creating onboarding tutorials for customers.

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About

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HQ Location:
Boston, MA

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What is Appcues?

Appcues is the behavior-based engagement platform built for SaaS and digital businesses. It turns real-time user behavior into automated, personalized experiences across in-app, email, and push—so you can reach the right customers at exactly the moments that drive adoption, retention, and growth. Teams use Appcues to activate new signups, drive feature adoption, reduce churn, and expand accounts—without waiting on engineering. Connect what users do in your product to what they experience next, automatically. Trusted by companies like Airbase, HubSpot, G2, and Wayfair, Appcues has powered billions of experiences across thousands of products.

Details

Year Founded
2013
Website
www.appcues.com