Best Enterprise CRM Software - Page 3

How Many CRM Software Products Does G2 Track?

Total Products under this Category: 3,103

Category Stats (Nov 2026)

  • Average Rating: 4.42/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: HelloGrowthCRM (+29.64%) - Among all products in this category, HelloGrowthCRM recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank CRM Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 134,400+ Authentic Reviews
  • 3,103+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for CRM Software

G2 Grid® for CRM Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Sales Cloud, HubSpot Sales Hub, SAP Sales Cloud, Bitrix24, Zoho CRM, Oracle Sales Cloud, monday CRM, and Pipedrive.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=sap-sap-sales-cloud&focus%5B%5D=bitrix24&focus%5B%5D=zoho-crm&focus%5B%5D=oracle-sales-cloud&focus%5B%5D=monday-crm&focus%5B%5D=pipedrive&segment=enterprise)

Vtiger All-In-One CRM

Vtiger’s mission is to build software that gives customer-facing teams at small- and medium-sized businesses the ability to create fruitful and enduring relationships with customers. Vtiger CRM provides you a 360-degree view of all your customer information in one place and helps you optimize your sales, support, and marketing touch-points with real-time actions and conversational Insights. Vtiger CRM helps teams create delightful experiences across the entire customer lifecycle - AI-powered CRM and robust automation tools help sales teams to focus on the right deals and deliver growth. With Vtiger, get a unified CRM to break silos and get marketing, sales, and support on the same page with a single source of truth. Deliver exceptional customer experience and support by engaging with your customers across multiple channels. Manage your work on the go with our mobile applications for both Android and iOS.

Average Rating: 4.3/5.0

Total Reviews: 390

G2 Deal: 30% off on Vtiger Paid Editions

Vtiger All-In-One CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support. Vtiger offers 30% off on the Standard Users for any one of the paid editions' first year's subscription free (annual plan).

View this exclusive G2 deal

How Do G2 Users Rate Vtiger All-In-One CRM?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.4/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.7/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Vtiger All-In-One CRM?

  • Seller: Vtiger
  • Year Founded: 2004
  • HQ Location: Cupertino, California
  • LinkedIn® Page: www.linkedin.com
    252 employees on LinkedIn®
  • Phone: 1-877-784-9277

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 68% Small, 30% Medium

What Do G2 Reviewers Say About Vtiger All-In-One CRM?

AI-generated summary from verified user reviews

Pros
  • Users highlight the affordability of Vtiger All-In-One CRM, making it accessible for small organizations.
  • Users find the call management functionality in Vtiger CRM crucial for efficiently tracking customer communications and interactions.
  • Users value the customizability of Vtiger All-In-One CRM, enhancing their ability to tailor the system to specific needs.
  • Users value the ability to customize fields for tailored tracking of specific customer needs and certifications.
  • Users find Vtiger All-In-One CRM to be easy to use, eliminating the need for complex training.
Cons
  • Users note the missing features in Vtiger, highlighting the need for updates compared to competitors like SAP.
  • Users report significant bugs and migration issues with Vtiger, leading to frustration and unfulfilled customer support.
  • Users report significant CRM issues with Vtiger, including poor support and problematic data migration after lengthy delays.
  • Users find Vtiger's system not intuitive due to poor customer support and complicated data migration processes.
  • Users express frustration with the not user-friendly setup process of Vtiger, citing poor customer service and migration issues.

What Are Recent G2 Reviews of Vtiger All-In-One CRM?

What Are G2 Users Discussing About Vtiger All-In-One CRM?

Ringy (formerly iSales)

The CRM built on what matters most – communication! Conversations drive sales. Ringy handles them for you. Turn calls into customers with an automated sales team in your back pocket. Ringy is a complete CRM designed to support your team, enhance performance, and bridge the gap between lead nurture and deal closure. With Ringy, growing businesses get state-of-the-art CRM features at a competitive price.

Average Rating: 4.6/5.0

Total Reviews: 54

How Do G2 Users Rate Ringy (formerly iSales)?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Workflow Capability: 10.0/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.0/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Ringy (formerly iSales)?

Who Uses This Product?

  • Top Industries: Insurance
  • Company Size: 53% Small, 26% Large

What Do G2 Reviewers Say About Ringy (formerly iSales)?

AI-generated summary from verified user reviews

Pros
  • Users find Ringy easy to navigate, making lead management a visually pleasing experience.
  • Users value the easy navigation of Ringy, praising its visually pleasing color coordination for managing leads.
  • Users appreciate the ease of lead management in Ringy, enjoying its visually pleasing interface and navigation.
  • Users commend the easy navigation and lead management in Ringy, enhanced by visually pleasing color coordination.
  • Users appreciate the ease of navigation in Ringy, finding it visually pleasing and effective for managing leads.
Cons
  • Users find the pricing of Ringy confusing and expensive, often feeling unsure about the value of their expenditures.

What Are Recent G2 Reviews of Ringy (formerly iSales)?

What Are G2 Users Discussing About Ringy (formerly iSales)?

NetHunt CRM

NetHunt is a sales automation tool that literally lives inside your Gmail and other Google Workspace apps. It helps sales teams manage leads, nurture customer relations, monitor sales progress, and close more deals. Businesses grow x5 with NetHunt CRM, check customer stories - https://nethunt.com/case-studies 🥇 Google Cloud Partner 🥇 Google Security Assessment Program Passed We’ve built the best CRM integration with Gmail allowing for 100% CRM functionality from within Gmail. ✅ No more switching tabs ✅ No more data entry ✅ Everything is in one place ✅ In a familiar interface, within an app that you use daily Watch our demo: https://youtu.be/wD-tjeX6x_s Browse Help Center: https://help.nethunt.com/en/ MORE ABOUT NETHUNT CRM 🙂 Organize your customer base Use core CRM features in NetHunt to organize your customer base in the most efficient way. ✓ Say goodbye to tedious data entry forever. ✓ Use NetHunt’s duplicate prevention feature to keep your data clean at all times. ✓ The required fields feature watches over your data to make sure you’ve got what you need. ✓ Your customer base is securely stored in one place, protected from leaks or prying eyes by proper access management. 📞 Capture new leads through multiple channels NetHunt CRM is integrated with multiple tools that allows you to get new leads from different sources and store communication within CRM records. ✓ Create new leads from inbound and outbound calls ✓ Turn website chats into new leads ✓ Get new leads from social media platforms ✓ Add new leads to CRM from messengers ✓ Capture leads from custom web forms 📋 Segment leads and customers base Break down your customer base into targeted segments to send personalized pitches by using various macros - job title, need, company size and more. ✓ Use custom filters and views to segment your contacts. ✓ Save an unlimited number of segments for yourself or share them with the team. ✓ Have these segments updated automatically when new users match certain parameters. 💲 Build sales pipeline Turn contacts into leads and push them down the beautiful, functional pipeline. ✓ Add new deals, their value, probability of closing and expected close date. ✓ Track deals progress through the pipeline stages. ✓ Know revenue stuck at every stage of the pipeline ✓ Spot blocked leads and how to push them towards purchase. ✓ Create one or several custom pipelines for your products and services. ✓ Build forecasts you can trust. ⭕ Manage Tasks Organize your workday and manage the workload of your team. All within Gmail. ✓ Manage Tasks and collaborate with your team inside Gmail. ✓ Assign Tasks automatically by certain criteria or round-robin algorithm. ✓ Link Tasks to emails and CRM records. ✓ Receive daily Tasks Digest to plan your day. 🤖 Automate sales processes in Gmail NetHunt CRM allows users to automate the entire sales process – from lead capture to deals’ pipeline stage to notifications. ✓ Capture leads from different sources and add them in your CRM. ✓ Assign managers to leads and set up personalised auto-replies. ✓ Prioritise leads automatically depending on their behaviour ✓ Set sequences to nurture leads. ✓ Automatically link email conversations, chats, calls to CRM profiles. ✓ Have an algorithm move a lead to the next pipeline stage based on the lead’s response. ✓ Create automatic tasks for the team. ✓ Set notifications to the team when important changes happen in the pipeline. ✓ Automate data entry. ✉️ Email automation ✓ Create personal and shared email templates in Gmail. ✓ Write repetitive emails easily and quickly. ✓ Personalize email templates with custom fields. ✓ Use email templates in daily email correspondence, email campaigns or automated email sequences. 📩 Email tracking Track your email opens and clicks in Gmail. ✓ Know if, when, and how often the receiver views your emails in real-time. ✓ Know when people open your emails to provide insights for your team. ✓ Prioritise leads based on how many times they open emails or click on the links. ✓ Use email tracking for regular emails, email campaigns and automated email sequences. 🔁 Email campaigns Send email campaigns and follow-up campaigns in Gmail. ✓ Send email campaigns to custom segments or all of your customer base. ✓ Set follow-up emails to previous email campaigns. ✓ Monitor campaigns stats: opens, clicks, unsubscribes, bounces, and replies. ✓ Send email campaigns via Gmail, NetHunt SMTP or your own SMTP server. 📊 Sales reporting Track key business metrics and team performance with reports in NetHunt CRM. ✓ Track the effectiveness of the entire team and every manager separately – the number of sent emails, presentations made, calls made, etc. ✓ Analyze business growth compared to previous periods – the number of closed deals as well as revenue generated. ✓ Analyze revenue by breaking it down by a manager, by a certain product, by country, etc. ✓ Track your quota attainment. ✓ Analyze the reasons for losing deals. ✓ Build a sales forecast you can trust.

Average Rating: 4.6/5.0

Total Reviews: 279

How Do G2 Users Rate NetHunt CRM?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.7/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.3/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind NetHunt CRM?

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 79% Small, 17% Medium

What Do G2 Reviewers Say About NetHunt CRM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of NetHunt CRM, enabling straightforward navigation and quick setup.
  • Users love the Gmail integration for streamlining sales processes and organizing client communications directly within their inbox.
  • Users value the Gmail integration for enhancing CRM functionality directly within their email interface.
  • Users benefit from the Gmail integration, seamlessly managing leads and workflows directly within their email interface.
  • Users love the easy integration of NetHunt CRM with Gmail and GSuite, enhancing their workflow seamlessly.
Cons
  • Users face a steep learning curve with NetHunt CRM, making setup and mastery time-consuming and challenging.
  • Users note the missing features in NetHunt CRM, particularly for advanced project management and email campaigns.
  • Users note the limited features of NetHunt CRM, especially regarding reporting and advanced automations.
  • Users struggle with email issues including lag, no HTML templates, and limited campaign flexibility compared to Lemlist.
  • Users feel the pricing is premium and can be confusing, especially with per-user fees adding up quickly.

What Are Recent G2 Reviews of NetHunt CRM?

What Are G2 Users Discussing About NetHunt CRM?

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Sugar Sell

Sugar Sell is sales automation that actually fits how B2B sales work. It helps sales teams manage pipelines, forecast revenue, and grow accounts – all from one place. Sales leaders get visibility into pipeline and performance to drive more consistent wins. Reps get clear next steps for every opportunity. With Sugar Sell, you can make sense of your data, scale what works, and sell your way.

Average Rating: 3.8/5.0

Total Reviews: 718

How Do G2 Users Rate Sugar Sell?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 9.0/10)
  • Workflow Capability: 7.8/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.2/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 7.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Sugar Sell?

  • Seller: SugarAI
  • Year Founded: 2004
  • HQ Location: Cupertino, CA
  • LinkedIn® Page: www.linkedin.com
    577 employees on LinkedIn®
  • Phone: +1 (408) 454-6900

Who Uses This Product?

  • Who Uses This: Marketing Manager, Sales Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 50% Medium, 35% Small

What Do G2 Reviewers Say About Sugar Sell?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Sugar Sell, appreciating its quick setup and intuitive interface for smooth operations.
  • Users love unlimited no-code customization in Sugar Sell, enabling tailored solutions for unique compliance and sales processes.
  • Users find Sugar Sell to be incredibly user-friendly, enjoying its intuitive interface and quick setup for enhanced productivity.
  • Users value the extensive customization features of Sugar Sell, enhancing data visibility and management capabilities significantly.
  • Users appreciate the responsive customer support of Sugar Sell, ensuring prompt resolutions to issues and queries.
Cons
  • Users face integration issues with Sugar Sell, complicating workflows and requiring manual updates for efficiency.
  • Users express frustration with frequent bugs following upgrades, impacting workflow and requiring additional time for fixes.
  • Users find the learning curve challenging, especially for new hires navigating the complex interface and features.
  • Users experience feature issues with Sugar Sell's interface and reporting, impacting usability and integration efficiency.
  • Users desire more customization options to enhance functionality and support complex sales processes in Sugar Sell.

What Are Recent G2 Reviews of Sugar Sell?

What Are G2 Users Discussing About Sugar Sell?

Nimble CRM

Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effortlessly integrates with both Microsoft 365 and Google Workspace, gathering contacts and leads from all your platforms, while our automation tools handle the busy work. Focus on what matters most – growing your business and nurturing relationships, as Nimble streamlines your workflow for maximum productivity.

Average Rating: 4.5/5.0

Total Reviews: 1,062

G2 Deal: 30% Off Nimble for 1 Year! Get 30% Off on All Plans + 14-Days Free + Free Onboarding

Get a 30% discount for an entire year, exclusively for new G2 users. But wait, there's more! Jumpstart your journey with a complimentary 14-day trial and a free onboarding session for your entire team. Act fast – this is a time-limited offer!

Price: ~~$24.90 - $29.90 seat/month~~ → $17.43 - $20.93 seat/month

View this exclusive G2 deal

How Do G2 Users Rate Nimble CRM?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.0/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.9/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Nimble CRM?

  • Seller: Nimble
  • Year Founded: 2008
  • HQ Location: Santa Monica, CA
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 75% Small, 17% Medium

What Do G2 Reviewers Say About Nimble CRM?

AI-generated summary from verified user reviews

Pros
  • Users find Nimble CRM extremely user-friendly, making it easy to adapt and implement for small business needs.
  • Users value the easy integrations of Nimble CRM, enhancing their workflow with seamless connectivity to other apps.
  • Users find Nimble CRM incredibly helpful for managing relationships, saving time, and providing exceptional customer support.
  • Users find Nimble CRM intuitive and easy to use, facilitating efficient management of customer information and communication.
  • Users praise the quick and responsive customer support of Nimble CRM, enhancing their overall experience and efficiency.
Cons
  • Users note a lack of advanced email automation features in Nimble CRM, which limits their marketing capabilities.
  • Users find Nimble CRM has limited features, especially regarding integrations and advanced reporting needs for scaling.
  • Users find Nimble CRM expensive, especially with added fees for more features and contact limits.
  • Users experience integration issues with Nimble CRM, limiting connections to other tools and complicating their workflow.
  • Users find limited customization in Nimble CRM, restricting their ability to tailor features to specific needs.

What Are Recent G2 Reviews of Nimble CRM?

What Are G2 Users Discussing About Nimble CRM?

Coevera

Coevera is an AI-powered CRM and sales process platform for B2B sales organizations of 15 to 2,500 quota-carrying sellers: companies with a defined sales process, sales managers accountable for pipeline, and deals complex enough that consultation rather than transaction wins them. Formerly Pipeliner CRM, the company has built sales software since 2011. Its promise today: a sales process that is visible, teachable and repeatable. The platform is industry-agnostic; historically, its strongest results have come from manufacturing, financial services, insurance, software, professional services, energy and mining. Sales leaders buy Coevera for a forecast they can defend. Sales operations teams buy it because it can be configured, changed and reported on without a dedicated administrator, outside consultants or a multi-year build. Frontline managers coach from a pipeline that reflects what is actually happening. Sellers use it because the pipeline is visual and the next step is obvious. A CRM your team actually adopts: visual pipeline management with drag-and-drop deals and Kanban, list, chart and bubble views gives sellers clarity at a glance, with a short learning curve; a map view is available as an add-on. Onboarding a new user takes about two hours. Implementation runs about four weeks. See the whole buying committee, not just the contact: buying centers and relationship maps show who influences the deal, who is blocking it and where the relationship is thin, the detail that decides complex, multi-stakeholder sales. Your sales process, enforced where the work happens: guided selling puts your stages, required activities and qualification criteria in front of the seller in the flow of work, so the process is followed rather than documented. That is what makes a forecast defensible. AI that collaborates, not just automates: Voyager AI shows its reasoning, asks before it acts and learns when corrected. Voyager 1 is included in every edition; Voyager 2 agents, including one that gives contextual guidance on next steps inside a deal, are a paid add-on that runs on credits, with a free monthly allowance. MCP Server support connects Coevera to compatible AI assistants. Coaching built into the deal: more than 1,600 Sales POP! episodes power the Voyager 2 Real Time Sales Assistant, which surfaces relevant expertise when a seller needs it. No-code automation your own team owns: Automatizer lets sales operations build and change multi-step workflows without a full-time administrator. It is included in the Enterprise edition (25 processes a month) and the Unlimited edition (100 processes a month) and is available as an add-on for Business. Reporting and forecasting included: dashboards, pipeline analytics and forecasting are built in, with no separate BI license. The BI Feeder add-on exports raw data to Tableau, Power BI and other tools. A total cost of ownership you can model: transparent per-user pricing, no six-figure implementation and no administrator headcount to fund year after year. Three editions at $85, $115 and $150 per user per month, billed annually.

Average Rating: 4.6/5.0

Total Reviews: 454

How Do G2 Users Rate Coevera?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Workflow Capability: 9.2/10 (Category avg: 8.5/10)
  • Contact & Account Management: 9.0/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Coevera?

Who Uses This Product?

  • Who Uses This: CEO, Business Development Manager
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 71% Small, 23% Medium

What Do G2 Reviewers Say About Coevera?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Coevera, benefiting from its intuitive interface and minimal training requirements.
  • Users appreciate the easy tracking of deals in Pipeliner CRM, finding the sales pipeline clear and intuitive.
  • Users appreciate the excellent service and intuitive interface of Pipeliner, enhancing daily productivity and workflow management.
  • Users appreciate the user-friendly interface of Coevera, making navigation and deal tracking straightforward and efficient.
  • Users appreciate the user-friendly interface of Coevera, finding it intuitive and easy to navigate for better organization.
Cons
  • Users find the limited customization options in Coevera inadequate for complex workflows and organization needs.
  • Users find the product expensive, which can be a burden for small businesses despite license flexibility.
  • Users find the complexity of Coevera challenging, especially with advanced customization and large organizational needs.
  • Users experience integration issues with Coevera, limiting compatibility with other tools and hindering overall flexibility.
  • Users face a steep learning curve initially due to the complexity and abundance of features in Coevera.

What Are Recent G2 Reviews of Coevera?

What Are G2 Users Discussing About Coevera?

Sage CRM

Sage CRM is specifically designed to help small and medium sized businesses like yours. It is easy to deploy, install, manage, learn and maintain for companies who want to focus on their business and not on their software. With Sage CRM, you can be up and running in just days. Most importantly, it's affordable—so you can be assured that you're getting the best possible value for your money.

Average Rating: 3.9/5.0

Total Reviews: 132

How Do G2 Users Rate Sage CRM?

  • Has the product been a good partner in doing business?: 6.8/10 (Category avg: 9.0/10)
  • Workflow Capability: 7.2/10 (Category avg: 8.5/10)
  • Contact & Account Management: 7.8/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 7.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Sage CRM?

  • Seller: Sage Software
  • Year Founded: 1981
  • HQ Location: Newcastle
  • LinkedIn® Page: www.linkedin.com
    15,833 employees on LinkedIn®
  • Ownership: SGE.L
  • Phone: +1 (866) 996-7243

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 47% Medium, 44% Small

What Do G2 Reviewers Say About Sage CRM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Sage CRM, benefiting from centralized information and straightforward implementation.
  • Users value the centralized customer information in Sage CRM, enhancing team collaboration and strengthening customer relationships.
  • Users value the easy access to centralized customer information, enhancing collaboration and efficiency across teams.
  • Users value the easy navigation of Sage CRM, ensuring quick access to crucial customer information and reports.
  • Users commend Sage CRM for its user-friendly interface, ensuring effortless navigation and quick access to essential information.
Cons
  • Users struggle with the limited customization options in Sage CRM, often finding it complex and time-consuming to set up.
  • Users note that expertise is required for setup and customization in Sage CRM, making it a complex process.
  • Users are frustrated by the integration issues and limited advanced features of Sage CRM, impacting usability and functionality.
  • Users find Sage CRM not user-friendly due to its outdated interface and complicated navigation processes.
  • Users find the learning curve steep in Sage CRM due to complex setup and customization requirements.

What Are Recent G2 Reviews of Sage CRM?

What Are G2 Users Discussing About Sage CRM?

Claritysoft

Clarity CRM's unique blend of simplicity, utility, and flexibility delivers powerful marketing automation, sales automation, customer service tools and much more in an intuitive, completely customizable interface. Clarity CRM, from Claritysoft, was designed with considerable focus on usability, and built to enhance the user experience and maximize user adoption. Clarity CRM gives you enterprise power and functionality at a fraction of the cost.

Average Rating: 4.3/5.0

Total Reviews: 106

How Do G2 Users Rate Claritysoft?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.2/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.5/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Claritysoft?

Who Uses This Product?

  • Top Industries: Financial Services, Marketing and Advertising
  • Company Size: 64% Small, 24% Medium

What Do G2 Reviewers Say About Claritysoft?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use in Claritysoft, finding it simple to navigate and manage customer information effectively.
  • Users appreciate the easy tracking in Claritysoft, seamlessly organizing customer info and simplifying sales processes.
  • Users value the organized lead management of Claritysoft, enhancing efficiency and simplifying the sales tracking process.
  • Users value the automation features of Claritysoft, enhancing efficiency with task reminders and follow-up alerts.
  • Users value the easy customization of Claritysoft, allowing personalized dashboards that highlight essential metrics effectively.
Cons
  • Users find that Claritysoft has feature issues such as limited reporting options and a dated interface affecting usability.
  • Users find the limited customization in Claritysoft restricts flexibility for complex workflows and reporting options.
  • Users find Claritysoft not user-friendly due to limited customization options and an outdated interface.
  • Users experience slow loading times and a dated interface, hindering navigation and overall efficiency in Claritysoft.

What Are Recent G2 Reviews of Claritysoft?

What Are G2 Users Discussing About Claritysoft?

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities. Advanced automation features like workflows and sales sequences boost sales productivity and ensure better prospecting. Freddy AI in Freshsales helps sellers draft contextual sales emails, receive actionable deal insights, and never miss out on revenue opportunities.

Average Rating: 4.5/5.0

Total Reviews: 1,202

How Do G2 Users Rate Freshsales?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.5/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.9/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Freshsales?

  • Seller: Freshworks
  • Year Founded: 2010
  • HQ Location: San Mateo, CA
  • LinkedIn® Page: www.linkedin.com
    7,783 employees on LinkedIn®
  • Ownership: NASDAQ: FRSH
  • Phone: +1 (866) 832-3090

Who Uses This Product?

  • Who Uses This: CEO, Business Development Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 68% Small, 27% Medium

What Do G2 Reviewers Say About Freshsales?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Freshsales, facilitating quick onboarding and efficient sales management from day one.
  • Users appreciate the user-friendly design and extensive features of Freshsales, enhancing sales efficiency and organization.
  • Users appreciate the speed and ease of use of Freshsales, benefiting from its powerful CRM capabilities and organization.
  • Users value the responsive customer support of Freshsales, enhancing their experience with timely assistance.
  • Users appreciate the intuitive interface of Freshsales, finding it easy to use and navigate even for beginners.
Cons
  • Users express frustration with missing features in Freshsales, such as limited contact management and report customization.
  • Users find limited features in Freshsales, with some reporting basic reporting and automation capabilities that could be improved.
  • Users face note navigation issues and find email metrics unreliable, requiring external tools for better integrations.
  • Users find the learning curve challenging, particularly with advanced features that can overwhelm new users.
  • Users find limited customization options frustrating, particularly for reports and advanced features in Freshsales.

What Are Recent G2 Reviews of Freshsales?

What Are G2 Users Discussing About Freshsales?

Insightly CRM

Insightly is the modern, affordable CRM that teams love. It’s easy to use, simple to customize, and scales with companies as they grow, solving common pain points that legacy CRMs can't. Insightly helps teams build and convert sales pipeline, increase productivity, and build lasting customer relationships. Centralize and manage all your customer, sales, and business data—leads, contacts, emails, events, quotes, projects, tasks, opportunities, and business reports—in one easy-to-use, flexible and secure CRM that scales with your business. Increase sales efficiency and transparency with Insightly’s enterprise-grade Products, Price books, and Quotes (PPQ) capabilities. Quickly search, track, and manage millions of distinct products and services right inside the Insightly platform. Connect products and services to individual opportunities, eliminating human errors, bottlenecks, and inconsistencies. With Insightly’s PPQ, your field teams can generate custom quotes, contracts, and proposals for their opportunities with just a few clicks. Enjoy complete control and visibility into what you sell, to whom, when, and at what price. Use Insightly’s custom objects and apps to tailor workflows and processes to your unique business needs and preferences, ensuring high adoption and satisfaction. Use AppConnect to integrate Insightly with more than 500 popular apps. Insightly’s native CRM integrations include: Gmail Google Workspace & Google Apps Google Drive Quickbooks Online Xero Slack Dropbox Box MailChimp Evernote Zapier Facebook Lead Ads And more... Manage everything on the go with award-winning mobile applications for both Android and iOS. Scan business cards and upload all information in one click, update projects and records in real time, and enable your field team to create and update opportunities right at the client's location. Powerful in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly is trusted by more than a million users worldwide.

Average Rating: 4.2/5.0

Total Reviews: 931

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How Do G2 Users Rate Insightly CRM?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.1/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.5/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Insightly CRM?

  • Seller: Unbounce
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Vancouver
  • LinkedIn® Page: www.linkedin.com
    124 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 73% Small, 21% Medium

What Do G2 Reviewers Say About Insightly CRM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Insightly CRM, streamlining workflows and enhancing overall productivity.
  • Users appreciate the easy customization of Insightly CRM, enabling tailored views that enhance efficiency and client communication.
  • Users appreciate the customizability of Insightly CRM, enhancing efficiency and clarity in client communication and project management.
  • Users value the customization options in Insightly CRM, enhancing efficiency and facilitating effective client communication.
  • Users value the intuitive interface and powerful features of Insightly CRM, enhancing project management and organization.
Cons
  • Users find the learning curve steep for automation and setup, complicating initial experiences with Insightly CRM.
  • Users find limited customization options in Insightly CRM, making it challenging to meet specific business needs.
  • Users find that Insightly has limited features, particularly advanced automation and reporting restricted to higher-tier plans.
  • Users face challenges with incomplete information, requiring manual updates and lacking easy data export options.
  • Users find Insightly CRM to be time-consuming due to its complex setup and navigation of features.

What Are Recent G2 Reviews of Insightly CRM?

Prophet CRM

Prophet CRM is embedded in Outlook, not simply integrated. This allows Prophet to uniquely leverage the work you and your team already do in Outlook, and automatically associates that activity to the appropriate customer opportunity within Prophet CRM. Whether from your desktop or mobile device, all Outlook-based emails, tasks, and calendar events are automatically tracked and associated to the corresponding opportunity, unburdening your team from administrative entry and giving them more time to sell. With more timely and thorough entry of sales activity data, sales managers gain valuable insight regarding your customers, sales team and sales processes. Combine Prophet CRM's unique Outlook integration with it's comprehensive suite of sales automation and workflow tools, customizable fields, reports, dashboards, and analytics, and you have a powerful application that will drive your business to higher levels of success. Contact us to discover how we partner with you to drive your success.

Average Rating: 4.1/5.0

Total Reviews: 194

How Do G2 Users Rate Prophet CRM?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.0/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.6/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Prophet CRM?

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Financial Services, Construction
  • Company Size: 67% Small, 28% Medium

What Are Recent G2 Reviews of Prophet CRM?

What Are G2 Users Discussing About Prophet CRM?

SuperOffice CRM

SuperOffice is a leading European CRM provider, guided by our mission to be Europe’s most loved CRM. We help growing businesses build valuable, effortless customer relationships with our award-winning CRM platform for sales, marketing and customer service. Tailored specifically for B2B professionals, SuperOffice equips organizations with the necessary tools and insights to effectively understand and respond to customer needs. Available on both desktop and mobile platforms, this CRM solution streamlines the customer journey, enhances personalized communication, and ultimately boosts customer satisfaction, regardless of location. SuperOffice CRM is particularly beneficial for sales teams, marketing departments, and customer service representatives. These professionals require a centralized platform to manage interactions and data, making SuperOffice an ideal choice for organizations aiming to improve productivity and prioritize customer engagement. The software supports a wide range of use cases, including tracking sales leads, managing marketing campaigns, providing customer support, and analyzing customer feedback, making it an essential tool for any organization focused on a customer-centric approach. Key features of SuperOffice CRM include robust contact management, sales automation, and advanced reporting capabilities. The contact management system allows users to efficiently store and organize customer information, ensuring easy access to crucial data when needed. Sales automation tools streamline the sales process by automating repetitive tasks, enabling sales professionals to concentrate on relationship-building rather than administrative duties. Additionally, the reporting features deliver valuable insights into customer behavior and sales performance, empowering teams to make informed, data-driven decisions. The Board view feature allows sales representatives and managers to maintain an overview of all sales activities, facilitating quicker sales cycles. For marketers, SuperOffice CRM enhances the customer journey through automated lead management and workflows, utilizing smart triggers to optimize marketing efforts. The platform also supports AI-powered content creation, enabling users to generate personalized images, copy, and calls-to-action (CTAs). This capability allows marketers to strengthen relationships and maintain effective communication at every customer touchpoint. Service teams can leverage SuperOffice CRM to provide efficient and consistent support by unifying customer information and interaction history. The organized request management system categorizes inquiries clearly, speeding up response times. Features such as autoreplies and response templates further enhance communication efficiency, while built-in reporting and analytics offer insights to continuously improve service quality. SuperOffice CRM stands out as a versatile and powerful tool that addresses the diverse needs of businesses looking to enhance their customer relationships.

Average Rating: 4.4/5.0

Total Reviews: 218

How Do G2 Users Rate SuperOffice CRM?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Workflow Capability: 7.3/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.9/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.1/10 (Category avg: 8.7/10)

Who Is the Company Behind SuperOffice CRM?

  • Seller: SuperOffice AS
  • Company Website:
  • Year Founded: 1990
  • HQ Location: Oslo, Oslo
  • LinkedIn® Page: www.linkedin.com
    321 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Managing Director
  • Top Industries: Wholesale, Computer Software
  • Company Size: 57% Small, 37% Medium

What Do G2 Reviewers Say About SuperOffice CRM?

AI-generated summary from verified user reviews

Pros
  • Users find SuperOffice CRM's ease of use exceptional, facilitating quick onboarding and intuitive navigation for new employees.
  • Users find SuperOffice CRM to be intuitive and easy to use, facilitating efficient document and communication management.
  • Users commend the excellent customer support from SuperOffice CRM, appreciating professional assistance and user-friendly guidance.
  • Users appreciate the user-friendly interface of SuperOffice CRM, enhancing their experience with intuitive design and helpful support.
  • Users love the user-friendly interface of SuperOffice CRM, making navigation and task management effortless and intuitive.
Cons
  • Users report persistent bugs in SuperOffice CRM that can hinder performance and delay updates.
  • Users find the time-consuming data entry and onboarding processes frustrating when using SuperOffice CRM.
  • Users face integration issues with SuperOffice CRM, lacking connections to essential operational and ERP systems.
  • Users desire missing features in SuperOffice CRM, such as improved marketing tools and visual enhancements for customer cards.
  • Users face connectivity issues with SuperOffice CRM, leading to delays and unnoticed disconnections during critical tasks.

What Are Recent G2 Reviews of SuperOffice CRM?

InStream Group

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

Average Rating: 4.2/5.0

Total Reviews: 120

How Do G2 Users Rate InStream Group?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.0/10)
  • Workflow Capability: 7.8/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.8/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind InStream Group?

  • Seller: InStream
  • Year Founded: 2015
  • HQ Location: Poznan, Poland
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Retail
  • Company Size: 46% Small, 31% Large

What Do G2 Reviewers Say About InStream Group?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of InStream Group, making it a favorite for live streaming and CRM.
  • Users find the easy setup of InStream Group to be straightforward, enhancing their overall streaming experience.
  • Users value the streamlined sales processes in InStream Group, simplifying lead management and enhancing deal closure.
  • Users value the simplicity and ease of use of InStream Group, enhancing their overall experience.
  • Users find that InStream Group's task management effectively streamlines sales processes, enhancing lead management and deal closure.
Cons
  • Users face integration issues due to a limited number of compatible tools, complicating workflows and causing technical frustrations.
  • Users report experiencing performance issues, such as lag and time wasted on ads during topic changes.
  • Users experience slow loading times, which hampers their overall efficiency and usability of InStream Group.

What Are Recent G2 Reviews of InStream Group?

What Are G2 Users Discussing About InStream Group?

Kommo

Kommo is a comprehensive Messaging CRM solution designed to assist businesses that rely on messaging platforms such as WhatsApp, Instagram, Telegram, and others for communication. By consolidating all conversations into a single, user-friendly interface, Kommo enables teams to enhance their relationships with customers, streamline lead management processes, and make informed, data-driven decisions. This innovative CRM is particularly beneficial for businesses that prioritize customer engagement through messaging apps. With its unified inbox, Kommo allows users to manage communications from various channels—including WhatsApp, Instagram, email, calls, and web chat—within one dashboard. This feature ensures that no conversation goes unnoticed, facilitating timely responses and fostering stronger connections with clients. The ability to capture leads directly from WhatsApp Business and Instagram further enhances its utility, as it automatically creates lead profiles and organizes them into customizable sales pipelines. One of the standout features of Kommo is its no-code chatbot functionality. This allows businesses to implement 24/7 lead qualification and automated support without requiring any programming expertise. The simple visual builder empowers users to create chatbots that can handle inquiries and engage with potential customers around the clock, ensuring that opportunities are not missed. Additionally, the workflow automation capabilities streamline repetitive tasks, follow-ups, and transitions within sales pipelines, allowing teams to concentrate on high-value interactions and closing deals. Kommo also offers a complete sales toolkit that includes chat, calling, email, broadcasts, web forms, lead capture tools, and analytics dashboards. The mobile app for both iOS and Android ensures that users can manage their communications and leads on the go. With AI-powered tools that provide message suggestions, lead enrichment, and conversation summaries, Kommo enhances productivity and supports teams in making quicker, more informed decisions. The setup process for Kommo is designed to be quick and efficient, enabling users to connect their messaging channels, import contacts, and begin managing leads within minutes. With free onboarding and multilingual support, businesses can easily transition to this messaging-first CRM. Overall, Kommo stands out as a powerful tool for businesses looking to improve their customer communication, automate processes, and ultimately drive sales growth.

Average Rating: 4.2/5.0

Total Reviews: 109

How Do G2 Users Rate Kommo?

  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.1/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.9/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Kommo?

  • Seller: Kommo
  • Company Website:
  • Year Founded: 2009
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    478 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 73% Small, 11% Medium

What Do G2 Reviewers Say About Kommo?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless integrations of Kommo, enhancing workflow and centralizing communication effectively.
  • Users appreciate the intuitive and user-friendly design of Kommo, making management of communications effortless and efficient.
  • Users appreciate the time-saving automation features of Kommo, enhancing organization and efficiency in customer communications.
  • Users love the intuitive and user-friendly interface of Kommo, making communication and management seamless and efficient.
  • Users value the effective task management of Kommo, facilitating seamless organization and timely follow-ups in their workflows.
Cons
  • Users find that the lack of technical expertise in the support team can delay problem resolution and communication.
  • Users frequently face integration issues with Kommo, leading to frustration and delays in functionality and support.
  • Users find the learning curve challenging, particularly with initial setup and understanding advanced features and automations.
  • Users find the limited customization options somewhat restrictive, making it challenging to tailor features effectively.
  • Users often face connectivity issues with Kommo, as updates can be slow and integrations lag frequently.

What Are Recent G2 Reviews of Kommo?

What Are G2 Users Discussing About Kommo?

Accelo

Most PSA platforms tell you what happened. Accelo tells you what's coming. Professional services firms running on disconnected tools are making critical decisions on data that's always a few weeks behind: a project tool here, a resourcing spreadsheet there, an invoicing system that talks to neither. Scope drifts unnoticed. Margins erode before anyone sees them. Resourcing decisions get made on gut feel. And 42% of professional services firms are losing revenue they've already earned as a result. Accelo is an AI-powered PSA platform that connects project delivery, resourcing, and financials in one place and tells you what's coming before it becomes a problem. Not another tool to add to the stack. The platform that replaces the gaps between them. Where traditional PSA software records and reports, Accelo forecasts and flags. AI surfaces scope drift and margin risk in real time, while there's still a conversation to have, not a write-off to explain. Intelligent resourcing matches people to work based on skills, workload, and past performance, not just who has an opening in a spreadsheet. Capacity gaps show up against your live pipeline before they affect delivery, not after a hiring decision goes wrong. Accelo's AI is embedded across the platform, not bolted on as a separate module or a marketing claim. Predictive risk flagging monitors projects, resourcing, and financials simultaneously, surfacing early warning signals before they escalate. AI-predicted project completion dates update in real time as delivery data changes. Automated time capture logs billable hours as work happens, closing the gap between hours worked and revenue collected. Intelligent resource matching evaluates skills, workload, and past project performance (not just calendar availability) to recommend the right person for every engagement. For teams already using AI tools in their workflow, Accelo connects natively to ChatGPT, Claude, Gemini, and Microsoft Copilot via MCP, enabling natural language queries against live project, resource, and financial data without leaving the tools your team already uses. Every project your team completes makes the platform's recommendations sharper. Accelo serves agencies, consulting firms, IT services companies, and other professional services businesses with 20 to +500 employees managing a mix of project and retainer work, where leadership is making decisions based on incomplete or delayed data and the cost of finding out too late is already showing up in the margins.

Average Rating: 4.3/5.0

Total Reviews: 661

How Do G2 Users Rate Accelo?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.0/10)
  • Workflow Capability: 8.4/10 (Category avg: 8.5/10)
  • Contact & Account Management: 8.7/10 (Category avg: 8.8/10)
  • Opportunity & Pipeline Mgmt.: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Accelo?

  • Seller: Accelo
  • Year Founded: 2011
  • HQ Location: Denver, Colorado
  • LinkedIn® Page: www.linkedin.com
    71 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 72% Small, 25% Medium

What Do G2 Reviewers Say About Accelo?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Accelo, facilitating seamless organization of tasks and client communication.
  • Users value the customizability and organization of Accelo, enhancing project management and team collaboration effectively.
  • Users value the efficiency of Accelo in organizing tasks, delegating responsibilities, and integrating financial management seamlessly.
  • Users value the versatile client management capabilities of Accelo, enhancing organization and collaboration within teams.
  • Users appreciate the comprehensive task management features of Accelo, enhancing organization and team collaboration effectively.
Cons
  • Users face missing features in Accelo, such as clunky reports and lack of crucial syncing options.
  • Users face a steep learning curve with Accelo, complicating navigation and integration into existing processes.
  • Users find limited features in Accelo, particularly with reports, syncing, and mobile app functionality.
  • Users find limited customization in Accelo, making it less appealing and complicating template and workflow management.
  • Users find Accelo's complexity overwhelming, struggling with navigation, setup, and an unclear learning curve.

What Are Recent G2 Reviews of Accelo?

What Are G2 Users Discussing About Accelo?

Julie Jung
JJ
Researched and written by Julie Jung
Updated October 9, 2026
Reviews & FAQs

Reviews Summary: The Best CRM Software for Enterprise Businesses

Thanks to 122469 CRM software reviews and associated data from users working for large-scale companies, at G2 we have some of the most definitive data on the best CRM software for the large space. We have identified 55 individual CRM products offering the features, pricing and support that Enterprise companies look for when comparing CRM software and solutions. These reviews are generated using the qualitative and quantitative feedback from G2 members working in large-scale companies and who have used these CRM software products.

When G2 reviewers submit their CRM software reviews, they often provide information on the type of company they work for and what market segment they belong to. We break these different market segments into three distinct groups:

  • Small Business CRM Software Reviews (< 50 employees)
  • large CRM Software Reviews (51-1,000 employees)
  • Enterprise CRM Software Reviews (1,001+ employees)

large businesses have their own unique requirements when it comes to CRM software compared to small or enterprise companies. That is why these individual large-scale company CRM software reviews are especially helpful when comparing product set up, ease of use and overall cost.

Below you will find FAQs and review snippets for CRM software products that work well in large environments. These reviews are written by real G2 users working for these Enterprise companies who have real-world experience with these CRM software products.

FAQs About CRM Software for Enterprise Businesses

Q. What are the best CRM software products for large-scale businesses, according to G2 reviewers?
  • Salesforce Sales Cloud - 4.4-stars, 7843 reviews (33% from large reviewers)
  • HubSpot Sales Hub - 4.4-stars, 460 reviews (4% from large reviewers)
  • SAP Sales Cloud - 4.0-stars, 369 reviews (44% from large reviewers)
  • Oracle Sales Cloud - 3.8-stars, 70 reviews (49% from large reviewers)
  • Zoho CRM - 4.4-stars, 162 reviews (6% from large reviewers)
Q. What are the least-liked CRM software products for professionals at large-scale companies, based on the overall G2 rating?
  • Pivotal CRM - 3.3-stars, 20 reviews (34% from large reviewers)
  • OutreachCRM - 4.5-stars, 12 reviews (28% from large reviewers)
  • CRMOne - 4.9-stars, 249 reviews (24% from large reviewers)
  • Talisma - 3.2-stars, 15 reviews (63% from large reviewers)
  • Agile CRM - 4.3-stars, 25 reviews (7% from large reviewers)
Q. What are the highest-rated CRM software tool features according to employees at Enterprise companies?
  • Opportunity Management - 5.0-stars
  • Lead Nurturing - 5.0-stars
  • Lead Qualification - 5.0-stars
Q. What are the features that are rated lowest by employees at Enterprise companies?
  • Customizable Reports - 3.2-stars
  • Customizable Fields - 3.2-stars
  • Role-Based Permissions - 3.4-stars
Q. How many CRM software reviews are from users working in large companies?

11658 out of all CRM software reviews on G2 are from users working in Enterprise companies (10%).

Here's What Reviewers Working at large Businesses Have to Say About CRM Software

What Enterprise Professionals Liked What Enterprise Professionals Disliked

Insightly CRM: “I can look at contact’s connection history. Very easy to control events and tasks, media profiles. Without any stress. I can manage sales possibility and projects.”

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Pipedrive: “I think all of this could be communicated via email.”

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OnePageCRM: “I can easily transfer contacts and deals with sales. Also, I have the ability to control my projects and invoicing. So now I can be in contact with a lot of solutions. Which is good for my work.”

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Salesforce Sales Cloud: “Not very user friendly, no tasks that are functional, not very intuitive.. a lot of duplicate companies..”

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Nutshell: “Oh, super easy software. I can easily find everything that I need like: conversation or contact. I like that I can make it automatic so I can see all sales process. Perfect to have.”

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Act!: “Anytime you have a problem the answer is ALWAYS to pay for the new version. The newer versions are emailed to you, they will NOT provide any physical form of the program. Thus when buying a new computer you MUST buy their newest version of the program even if you don't need it! Otherwise, all your information will be lost because they will not let you have a copy of the program you paid for. NEVER EVER USE the products from these thieves!!”

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Recommendations To Others Problems Solved & Benefits

Salesforce Sales Cloud: “Good tool for CRM and Sales purposes”

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SoftSync AI: “It helps organize our sales process and keeps important customer information accessible. The reminders and automation are particularly useful for staying consistent with follow-ups and reducing repetitive administrative work.”

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Sugar Sell: “Not all benefits are visible at once. Adoption from users is key. Train them well and give them time to learn how to make the best out of it, and you will be rewarded.”

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Brevo: “Brevo solves the problem of managing multiple marketing channels by combining email, SMS, CRM, and automation into one platform, which means I don’t have to juggle separate tools to run campaigns and track customer interactions. It helps streamline communication with my audience through targeted segments and automated workflows, saving time and boosting engagement. The unified reporting and easy-to-use interface also make it simpler to measure performance and optimize campaigns, which ultimately improves efficiency and results for my marketing efforts.”

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SAP Sales Cloud: “Try to make SAP code easy to remember”

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SoftSync AI: “It helps solve the problem of having customer and sales information scattered across different tools. Having contacts, deals, follow-ups, notes, and reminders in one CRM makes it easier to keep track of customer activity and reduces the amount of manual work involved in managing sales.”

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