--- title: Pipeline CRM Reviews meta\_title: 'Pipeline CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 953 reviews by the users' company size, role or industry to find out how Pipeline CRM works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 953 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Pipeline CRM Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** in Pipeline CRM, making it quick to learn and enhancing productivity. [(9 mentions)](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1503487&qs=pros-and-cons#reviews) Users value the **intuitive interface** of Pipeline CRM, enhancing organization and efficiency with minimal training required. [(6 mentions)](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1502244&qs=pros-and-cons#reviews) Users appreciate the **organized approach** of Pipeline CRM, allowing seamless management and tracking of leads and deals. [(6 mentions)](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1503700&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of Pipeline CRM, making team onboarding and client management quick and efficient. [(5 mentions)](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1503751&qs=pros-and-cons#reviews) Users highlight the **responsive customer support** of Pipeline CRM, appreciating quick assistance for their queries. [(5 mentions)](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1503045&qs=pros-and-cons#reviews) Users find the **limited features** of Pipeline CRM hinder deep integrations and automation options, impacting overall effectiveness. [(7 mentions)](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1502903&qs=pros-and-cons#reviews) Users find the **limited customization** options of Pipeline CRM inadequate for complex sales processes, hindering its effectiveness. [(6 mentions)](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1502382&qs=pros-and-cons#reviews) Users face **integration issues** with Pipeline CRM, limiting functionality and causing challenges with third-party app connectivity. [(5 mentions)](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=2172227&qs=pros-and-cons#reviews) Users identify **missing features** , particularly in the mobile app and integration capabilities, limiting automation and syncing options. [(4 mentions)](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1502419&qs=pros-and-cons#reviews) Users face **slow performance** with Pipeline CRM, especially during updates and due to limited third-party integrations. [(3 mentions)](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1502434&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Pipeline CRM ##### 1. Ease of Use Users praise the **ease of use** in Pipeline CRM, making it quick to learn and enhancing productivity. [ See 9 mentions ](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1503487&qs=pros-and-cons#reviews) See Related User Reviews SS Sanjeev S. Small-Business (50 or fewer emp.) 4.0/5 "Simplified Sales Management, Ideal for Small Teams" What do you like about Pipeline CRM? I like Pipeline CRM because it's simple and easy to use. The visual pipeline makes it clear where each deal stands, and updating deal stages or adding ![Mohit P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit P.") MP Mohit P. Enterprise (\> 1000 emp.) 4.0/5 "Streamlined Lead Management with Room for Growth" What do you like about Pipeline CRM? I like Pipeline CRM for its organized approach to managing and tracking leads, which helps keep deals moving smoothly. Its simple and logical UI makes ##### 2. Intuitive Users value the **intuitive interface** of Pipeline CRM, enhancing organization and efficiency with minimal training required. [ See 6 mentions ](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1502244&qs=pros-and-cons#reviews) See Related User Reviews SS Sanjeev S. Small-Business (50 or fewer emp.) 4.0/5 "Simplified Sales Management, Ideal for Small Teams" What do you like about Pipeline CRM? I like Pipeline CRM because it's simple and easy to use. The visual pipeline makes it clear where each deal stands, and updating deal stages or adding ![Mohit P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit P.") MP Mohit P. Enterprise (\> 1000 emp.) 4.0/5 "Streamlined Lead Management with Room for Growth" What do you like about Pipeline CRM? I like Pipeline CRM for its organized approach to managing and tracking leads, which helps keep deals moving smoothly. Its simple and logical UI makes ##### 3. Pipeline Management Users appreciate the **organized approach** of Pipeline CRM, allowing seamless management and tracking of leads and deals. [ See 6 mentions ](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1503700&qs=pros-and-cons#reviews) See Related User Reviews SS Sanjeev S. Small-Business (50 or fewer emp.) 4.0/5 "Simplified Sales Management, Ideal for Small Teams" What do you like about Pipeline CRM? I like Pipeline CRM because it's simple and easy to use. The visual pipeline makes it clear where each deal stands, and updating deal stages or adding ![Mohit P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit P.") MP Mohit P. Enterprise (\> 1000 emp.) 4.0/5 "Streamlined Lead Management with Room for Growth" What do you like about Pipeline CRM? I like Pipeline CRM for its organized approach to managing and tracking leads, which helps keep deals moving smoothly. Its simple and logical UI makes ##### 4. Customer Management Users appreciate the **user-friendly interface** of Pipeline CRM, making team onboarding and client management quick and efficient. [ See 5 mentions ](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1503751&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Efficient Lead Management with Room for Interface Improvement" What do you like about Pipeline CRM? What I like best about Pipeline CRM is its ability to organize leads, track progress, and manage client relationships efficiently. The dashboards and ![Manpreet D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manpreet D.") MD Manpreet D. Mid-Market (51-1000 emp.) 5.0/5 "Simple, Effective CRM for Sales Teams" What do you like about Pipeline CRM? I liked how easy it was to set up and start using Pipeline CRM. The interface is very clean and intuitive, which made onboarding my team quick and smo ##### 5. Customer Support Users highlight the **responsive customer support** of Pipeline CRM, appreciating quick assistance for their queries. [ See 5 mentions ](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1503045&qs=pros-and-cons#reviews) See Related User Reviews DA Dorcas A. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly CRM with Great Support and Capabilities, But Needs Better Integrations and Performance" What do you like about Pipeline CRM? The user-friendliness of the interface of Pipeline CRM is one of the most fundamental strengths that makes it a reliable solution. Pipeline CRM gives ![Peter G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter G.") PG Peter G. Small-Business (50 or fewer emp.) 5.0/5 "Review of Great CRM: Pipeline CRM" What do you like about Pipeline CRM? I like Pipeline CRM because of follwing features: 1. Easy to use, easy to manage deals and prospects. 2. Easy to implement in already setup marketin ### 5 Cons or Disadvantages of Pipeline CRM ##### 1. Limited Features Users find the **limited features** of Pipeline CRM hinder deep integrations and automation options, impacting overall effectiveness. [ See 7 mentions ](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1502903&qs=pros-and-cons#reviews) See Related User Reviews SS Sanjeev S. Small-Business (50 or fewer emp.) 4.0/5 "Simplified Sales Management, Ideal for Small Teams" What do you dislike about Pipeline CRM? Some advanced reporting and automation features are limited and deeper customization options would be helpful. For more complex sales workflows, it ca ![Mohit P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit P.") MP Mohit P. Enterprise (\> 1000 emp.) 4.0/5 "Streamlined Lead Management with Room for Growth" What do you dislike about Pipeline CRM? It is good but some features have scope of improvement, basically if we need a deep integration, mobile app lacks some functionality, sometimes faces ##### 2. Limited Customization Users find the **limited customization** options of Pipeline CRM inadequate for complex sales processes, hindering its effectiveness. [ See 6 mentions ](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1502382&qs=pros-and-cons#reviews) See Related User Reviews SS Sanjeev S. Small-Business (50 or fewer emp.) 4.0/5 "Simplified Sales Management, Ideal for Small Teams" What do you dislike about Pipeline CRM? Some advanced reporting and automation features are limited and deeper customization options would be helpful. For more complex sales workflows, it ca DA Dorcas A. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly CRM with Great Support and Capabilities, But Needs Better Integrations and Performance" What do you dislike about Pipeline CRM? The third party integrations of Pipeline CRM are extremely limited, which limits us from maximizing the potential of this tool. Additionally, we enco ##### 3. Integration Issues Users face **integration issues** with Pipeline CRM, limiting functionality and causing challenges with third-party app connectivity. [ See 5 mentions ](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=2172227&qs=pros-and-cons#reviews) See Related User Reviews ![Mohit P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit P.") MP Mohit P. Enterprise (\> 1000 emp.) 4.0/5 "Streamlined Lead Management with Room for Growth" What do you dislike about Pipeline CRM? It is good but some features have scope of improvement, basically if we need a deep integration, mobile app lacks some functionality, sometimes faces DA Dorcas A. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly CRM with Great Support and Capabilities, But Needs Better Integrations and Performance" What do you dislike about Pipeline CRM? The third party integrations of Pipeline CRM are extremely limited, which limits us from maximizing the potential of this tool. Additionally, we enco ##### 4. Missing Features Users identify **missing features** , particularly in the mobile app and integration capabilities, limiting automation and syncing options. [ See 4 mentions ](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1502419&qs=pros-and-cons#reviews) See Related User Reviews ![Mohit P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit P.") MP Mohit P. Enterprise (\> 1000 emp.) 4.0/5 "Streamlined Lead Management with Room for Growth" What do you dislike about Pipeline CRM? It is good but some features have scope of improvement, basically if we need a deep integration, mobile app lacks some functionality, sometimes faces ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "A spectacular comprehensive CRM solution" What do you dislike about Pipeline CRM? Mobile app automation such as app lacking in features compared to desk top version ##### 5. Slow Performance Users face **slow performance** with Pipeline CRM, especially during updates and due to limited third-party integrations. [ See 3 mentions ](https://www.g2.com/products/pipeline-crm/reviews?filters%5Bsentiment_snippet%5D=1502434&qs=pros-and-cons#reviews) See Related User Reviews ![Mohit P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit P.") MP Mohit P. Enterprise (\> 1000 emp.) 4.0/5 "Streamlined Lead Management with Room for Growth" What do you dislike about Pipeline CRM? It is good but some features have scope of improvement, basically if we need a deep integration, mobile app lacks some functionality, sometimes faces DA Dorcas A. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly CRM with Great Support and Capabilities, But Needs Better Integrations and Performance" What do you dislike about Pipeline CRM? The third party integrations of Pipeline CRM are extremely limited, which limits us from maximizing the potential of this tool. Additionally, we enco ![Ishan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishan S.") IS Ishan S. Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator Hospital & Health Care Small-Business (50 or fewer emp.) 5/27/2026 "Keeping Follow Ups, Tasks, Timelines, and Daily Workflow More Under Control" 4.5/5 What do you like best about Pipeline CRM? What I like about Pipeline CRM is that managing tasks, follow-ups, reminders, and daily activities feels properly organized without making the work confusing. I work as a Dietician & Nutritionist and also create health education content for social media, so I regularly use it for consultation follow-ups, wellness discussions, progress tracking, and content planning during daily work. Creating tasks, checking pending and completed activities, updating follow-ups, and managing reminders feels simple during busy schedules. I also like that pipelines, timelines, activity tracking, and task management stay connected together, which helps keep different healthcare and educational activities arranged from one place. The dashboard and task sections are easy enough to understand during regular use, and switching between activities, timelines, and follow-up lists feels smooth most of the time. Features related to task tracking, reminders, pipelines, priorities, statuses, and workflow management fit naturally into my regular workflow without making things messy. The platform feels smooth during regular use and switching between tasks, timelines, pipelines, and activity sections does not feel slow most of the time. Updating follow-ups, checking reminders, and managing daily activities feels comfortable even while handling multiple tasks together during busy schedules. Overall, Pipeline CRM has been useful for keeping healthcare follow-ups, educational planning, and daily work activities more organized and easier to manage. Review collected by and hosted on G2.com. What do you dislike about Pipeline CRM? I feel a few activity update sections could refresh a little more smoothly because sometimes newly updated tasks take a moment before appearing properly in the activity view. I also like that timelines, pipelines, and tasks stay connected together, though a little more flexibility in dashboard and layout arrangement would make daily activity management feel more comfortable. Review collected by and hosted on G2.com. What problems is Pipeline CRM solving and how is that benefiting you? Pipeline CRM is helping me keep follow-ups, tasks, reminders, and daily activities more properly organized during regular work. Earlier, handling consultation follow-ups, progress discussions, and activity tracking from different places used to make daily management a little difficult during busy schedules. Now it is easier to create tasks, manage reminders, check pending and completed activities, and track follow-up work from one place. Features related to pipelines, timelines, activity tracking, priorities, and task management help keep healthcare and educational activities more properly arranged during regular work. Another benefit for me is that different follow-up activities and discussion related tasks stay separated with their own statuses and due dates, which makes regular tracking easier and helps save time during daily workflow management. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 5/22/2026 "Sales-Focused, Easy-to-Use CRM with Strong Pipeline Customization and Reporting" 4/5 What do you like best about Pipeline CRM? The best thing I like about this platform is it is very much sales focus and easy to use I also like it since it is helping us right from managing leads contact deal activities and follow all in a single place all these things been done without making the CR much complicated their pipeline view customization options and other integrations and reporting tools are very much helpful for our sales team who warns better visibility and control over their sales process also there module based lead attributes such as contact companies and deals are very much defined which is helping us to highly customize the deal pipeline and contact life cycle stage parallelly. Review collected by and hosted on G2.com. What do you dislike about Pipeline CRM? Some of their advanced customisation or implementation requirements may need some extra effort, specifically if the business has very specific workflows for a team that is expecting high level enterprise level CRM experience. This may feel a bit limited; their user interface should also be polished and made intuitive, similar to other platforms like HubSpot, Zoho in this competitive space. Their 3rd party integration tools should be worked upon as well. Review collected by and hosted on G2.com. What problems is Pipeline CRM solving and how is that benefiting you? This platform helps us by solving the problem of organising sales opportunities and tracking deal stages and also manage follow verbs by doing all this it improves our visibility on our sales pipeline it also helps us in reducing manual tracking avoiding missed follow up and gives our overall sales team are clever view of active deals and revenue opportunities this platform is a good option for small to mid size sales team who wants app practical CRM focused on their pipeline management and activity tracking. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Aryan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aryan S.") AS Aryan S. Small-Business (50 or fewer emp.) 7/28/2026 "Intuitive CRM, Smooth Navigation" 4.5/5 What do you like best about Pipeline CRM? I like Pipeline CRM for its easy UI, which makes it easy to navigate through features. It helps me nurture and automate lead stages efficiently. It also assists in mapping out the entire customer journey. Even though the initial setup was difficult, now it's easy and works fine. Review collected by and hosted on G2.com. What do you dislike about Pipeline CRM? There is nothing specific as it caters all my needs Review collected by and hosted on G2.com. What problems is Pipeline CRM solving and how is that benefiting you? I use Pipeline CRM to nurture and automate lead stages and map out the entire customer journey. The easy UI makes it simple to navigate through features. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Chaithali P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chaithali P.") CP Chaithali P. Global Marketing Operations Manager Small-Business (50 or fewer emp.) 3/28/2026 "Intuitive CRM with Limitations in Default Features" 2/5 What do you like best about Pipeline CRM? I find Pipeline CRM easy to navigate and user-friendly with very flexible API customizations. It provides smooth lead to contact conversion and accurate opportunity tracking. The powerful integration with financial systems is a big plus for me. I also appreciate the better intuitive reports, and the sales teams find using the tool easy, which contributes to efficient revenue tracking and deal management. Review collected by and hosted on G2.com. What do you dislike about Pipeline CRM? Out of the box features are minimal and need a lot of customization. Deals have minimal stages and fields, requiring us to add additional fields and stages. Review collected by and hosted on G2.com. What problems is Pipeline CRM solving and how is that benefiting you? Pipeline CRM helps with smooth lead to contact conversion, accurate opportunity tracking, and powerful integration with financial systems. It provides easy navigation, user-friendly interfaces, and intuitive reports, making it simple for sales teams to use and track revenue efficiently. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 8/23/2018 "Reliable CRM with Excellent Support and Evolving Features" 5/5 What do you like best about Pipeline CRM? I really value Pipeline CRM's continual evolution over the 10 years we've used it, as they've been very progressive in adding new features. I also find their support to be the best, which makes a big difference. I appreciate the automated campaigns feature, as I can set campaigns and call agenda triggers in advance, saving me a lot of time. The integration with Slack is particularly useful for keeping everyone updated on progress and wins across the office. I found the initial setup easier than with Salesforce. I really like the team at Pipeline CRM; although there are bigger programs out there, their product is growing really well. Review collected by and hosted on G2.com. What do you dislike about Pipeline CRM? I have two issues: 1) They recently added eSign contracts, which I was excited about because I currently pay for another program for that. However, the feature is still new and doesn't have all the functions I need yet. 2) The search function isn't as accurate as I'd like, and sometimes I end up searching multiple times to find the record I want. Review collected by and hosted on G2.com. What problems is Pipeline CRM solving and how is that benefiting you? Pipeline CRM helps manage sales leads, rep performance, deals, upsells, special programs, and renewals. I can set up campaigns and call agendas in advance, saving time. Slack integration keeps the team updated on sales campaigns and wins. Review collected by and hosted on G2.com. Show More 4/28/2026 Validated ReviewerSource: Thank You page SS Sanjeev S. Cybersecurity Engineer Small-Business (50 or fewer emp.) 2/1/2026 "Simplified Sales Management, Ideal for Small Teams" 4/5 What do you like best about Pipeline CRM? I like Pipeline CRM because it's simple and easy to use. The visual pipeline makes it clear where each deal stands, and updating deal stages or adding notes doesn't take much time. It keeps things organized without feeling complicated, which helps the team stay consistent with follow-ups. I also appreciate the straightforward initial setup and the intuitive interface that allowed the team to start using it with minimal training. Integrating with our email system and calendar to sync communications and schedule follow-ups more easily keeps everything connected without switching between platforms. Review collected by and hosted on G2.com. What do you dislike about Pipeline CRM? Some advanced reporting and automation features are limited and deeper customization options would be helpful. For more complex sales workflows, it can feel a bit basic. Review collected by and hosted on G2.com. What problems is Pipeline CRM solving and how is that benefiting you? I use Pipeline CRM to track our sales pipeline, manage deals, and follow-ups efficiently, keeping our sales process organized. It reduces manual tracking, gives a clear view of deal progress, and integrates with other tools to sync communications easily. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mohit P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit P.") MP Mohit P. SEO Analyst Enterprise (\> 1000 emp.) 1/30/2026 "Streamlined Lead Management with Room for Growth" 4/5 What do you like best about Pipeline CRM? I like Pipeline CRM for its organized approach to managing and tracking leads, which helps keep deals moving smoothly. Its simple and logical UI makes it quick to learn and reduces the need for extensive training. There are fewer complaints from the sales team because of this. The email sync feature is fantastic, automatically showing our Gmail emails in the CRM. Automation in Pipeline CRM is a big plus as it handles tasks like assigning follow-ups, sending sequences, or moving deals without manual intervention. Customization is another strong point; I can tailor fields, deal stages, forms, and data tracking to our needs. The setup was easier than expected, and they offer onboarding service, which facilitated the transition. Review collected by and hosted on G2.com. What do you dislike about Pipeline CRM? It is good but some features have scope of improvement, basically if we need a deep integration, mobile app lacks some functionality, sometimes faces email integration glitches, third party integrations are limited, like HubSpot, Salesforce that makes it harder to sync data across marketing sales system. Review collected by and hosted on G2.com. What problems is Pipeline CRM solving and how is that benefiting you? I use Pipeline CRM to manage and track leads, keeping everything organized. It prevents data scatter across spreadsheets and inboxes, helping us turn prospects into customers and store data for retargeting. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Brandon L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon L.") BL Brandon L. Auburn District Manager Enterprise (\> 1000 emp.) 4/28/2026 "Easy to Use, Fast Insights, and Great AI at an Affordable Cost" 4.5/5 What do you like best about Pipeline CRM? The overall ease of use and how your able to train new users. I enjoy the how fast I am able to receive the information that I need that helps move forward. The total cost for the system is affordable. I have enjoyed using this with others and the AI aspect of the system is great Review collected by and hosted on G2.com. What do you dislike about Pipeline CRM? Needing a report side that would better hold information Review collected by and hosted on G2.com. What problems is Pipeline CRM solving and how is that benefiting you? It has stream lined our needs to making sure we are able to benefit from it and how our team can Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kelley A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelley A.") KA Kelley A. Client Success Manager, Business Development Mid-Market (51-1000 emp.) 4/28/2026 "Effortless Lead Generation, Powerful Reporting" 4/5 What do you like best about Pipeline CRM? I like Pipeline CRM because it allows me to generate valuable reports and have all the information I need at my fingertips. I can easily export these reports into an Excel file to reach out to prospects, which is really convenient. The initial setup was also very easy, making the whole process smooth. Review collected by and hosted on G2.com. What do you dislike about Pipeline CRM? Less fields, fields that are repetitive Review collected by and hosted on G2.com. What problems is Pipeline CRM solving and how is that benefiting you? Pipeline CRM centralizes everything on one platform. I can generate reports, have data at my fingertips, and easily export it to Excel for reaching out to prospects. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DA Dorcas A. Director of Operations Logistics and Supply Chain Small-Business (50 or fewer emp.) 10/23/2025 "User-Friendly CRM with Great Support and Capabilities, But Needs Better Integrations and Performance" 4.5/5 What do you like best about Pipeline CRM? The user-friendliness of the interface of Pipeline CRM is one of the most fundamental strengths that makes it a reliable solution. Pipeline CRM gives us value for money because it leads us to the right clients and enables us to build rapport smoothly. Its exceptional sales pipeline management gives our company a competitive edge. On top of that, I am impressed by the speed at which the customer support team of Pipeline CRM responds to our questions. Review collected by and hosted on G2.com. What do you dislike about Pipeline CRM? The third party integrations of Pipeline CRM are extremely limited, which limits us from maximizing the potential of this tool. Additionally, we encounter performance challenges when using Pipeline CRM. Review collected by and hosted on G2.com. What problems is Pipeline CRM solving and how is that benefiting you? Pipeline CRM has strengthened our bond with our clients, boosting our sales and elevating our brand. Pipeline CRM offers accurate sales analytics. Review collected by and hosted on G2.com. Show More Response from Chelsea Santo of Pipeline CRM [Editedit](https://www.g2.com/survey_responses/pipeline-crm-review-11854161/official_response/edit) Dear Dorcas - This is music to our ears! Thank you for taking time to review Pipeline CRM! Your comment regarding "value for money because it leads us to the right clients and enables us to build rapport smoothly" is very insightful - thank you for sharing this. I'm sorry to hear that our app library is limited for your business. We recognize integrations are critical to your CRM functionality, our Product team is always working to grow our library and make integration connections robust and easy to use. So glad you're impressed by our Customer Experience teams -- we are proud to have them! Thank you again for your thoughtful review. -Chelsea, Pipeline CRM Current UserValidated ReviewerIncentivizedSource: G2 invite ## Top-Rated Alternatives [ ![Nutshell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nutshell") Nutshell 4.3/5(1,443) ](https://www.g2.com/products/nutshell/reviews) [ ![Copper](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Copper") Copper 4.5/5(1,158) ](https://www.g2.com/products/copper/reviews) [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/pipeline-crm/competitors/alternatives) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management) [CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Google Workspace for Sales](https://www.g2.com/categories/google-workspace-for-sales) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the top-rated visual collaboration platform for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-visual-collaboration-platform-for-enterprises)[Best AI agents for reducing manual workload in operations](https://www.g2.com/discussions/what-are-the-best-ai-agents-for-reducing-manual-workload-in-operations)[What Java Development Kit distributions are highest rated for enterprise deployments and performance?](https://www.g2.com/discussions/what-java-development-kit-distributions-are-highest-rated-for-enterprise-deployments-and-performance) [What's the most recommended sales enablement app for medium businesses](https://www.g2.com/discussions/what-s-the-most-recommended-sales-enablement-app-for-medium-businesses)[Which is the best API management platform for enterprises?](https://www.g2.com/discussions/which-is-the-best-api-management-platform-for-enterprises)[Pros and Cons Details](https://www.g2.com/products/pipeline-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)