InStream Reviews & Product Details


What is InStream?

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

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InStream Profile Details

InStream Profile Details

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Languages Supported
English, Polish
Vendor
InStream
Company Website
Year Founded
2015
HQ Location
Poznan, Poland
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
13
Twitter
@InStream_io
Twitter Followers
1,036
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Companies Using InStream

LinkedIn
Brand24
SpeedUp Venture Capital Group
Woodpecker
Instituteofcode
Re Sourceful
Meeting
BizKonnect
Planners

InStream Reviews

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Mid-Market
(201-500 employees)
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"Good Application"

What do you like best?

UI is very good with colorfull appliaction. we can connect with many different-different mail application this this portal it is very good for us. every this is showing saparat saparat module like contacts, calander and leads and more. if we click on leads only showing leads and click on customers only showing customers list this is very good. we can also share this with socal media for adverstmint. we can also send message and mail direct with this portal.showing notification, we can also import contact with this appliation and all. we can add bussiness and add leads and see all report on this page this is good.

What do you dislike?

on this application giving every page very colourful and good function and workflow. I'm nothing consider and module and page for disliking in this application. in this application why we can not see own profile if i click on profile logo. why it's showing after click on setting .

Recommendations to others considering the product:

HERE is also integrate much more things in this application. in we can see dashbord on main page this is good module to showing everything in short on one page. i thik this module is important module.

What problems are you solving with the product? What benefits have you realized?

manage leads and customer details and generate leads. connection with different-different client on one time and many more things i solve with this application.

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Data Administrator
Enterprise
(1001-5000 employees)
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"Basic functions operations"

What do you like best?

I like this platform is its ability to learn to use any function you have, because its operation is not complicated, it is very basic to learn to use it without so many days of induction or training by the support team

Advertising and marketing is the basic functioning of this platform that is essential for the company and with instream we manage to create successful campaigns that have been of great benefit to improve more and more

What do you dislike?

Users are limited in the free version, so I could not test the option of having several users at the same time in the same account to work and test how it worked and know if it was good or bad, it was the only thing that was missing to prove because the rest is very good to make a more stable and superior marketing

It would be good to activate all the functions as a paid plan to really know how is the operation from the beginning and have a better perspective of the entire platform

What problems are you solving with the product? What benefits have you realized?

It is a benefit to have this type of platform in the company to help go one step further and improve the marketing of the company with tools that provide a very useful support to start a better business and increase sales in an easier and productive way

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Manager
Mid-Market
(51-200 employees)
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"It is an easy to use software, effectively useful and fits all my goals."

What do you like best?

I like it since it has been a very loyal platform since the first time it was implemented in the company since we have everything I need. It has also helped me to fully manage each communication process with each of our clients and thus hide a lot of work with an effective CRM system, to achieve great benefits both with customers and with our own work.

What do you dislike?

What we can add is that we notice that this tool is very complete, since it has nothing negative that we dislike InStream its functions are inadmissible and the tools work very effectively, it has also been a sincere collaborator to save time and load in the work. I recommend you try. Communication is effective and the organization in the business and sales is certainly unprecedented.

Recommendations to others considering the product:

InStream can be recommended as it is easy to use and configure since it allows step-by-step monitoring of all clients and development in all commercial businesses. Additionally, with this system we have improved the process and sales management in our company, obtaining excellent results when planning a project. We can also organize all clients, employees, fixed clients and colleagues in a specific place.

What problems are you solving with the product? What benefits have you realized?

Even being a CRM platform in which I have saved a good amount of time, it is very easy to use and contains many useful tools that go hand in hand with any company, besides InStream has a function that called us a lot of tension since It gives us some lists that help me manage and organize everything much better, in this way I see everything more clearly.

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Senior Financial
Enterprise
(1001-5000 employees)
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"CRM solution"

What do you like best?

It is a CRM platform that allows you to manage contacts, automate sales and track tasks and the progress you have with each client to optimize marketing and increase sales.

With all the information collected from people, it generates business opportunities and serves to undertake better relationships with customers to improve business and have a broader knowledge of the tastes of each of the customers to offer business according to their needs. needs

What do you dislike?

The support is deficient with respect to the prompt response that I hope to solve my doubts to what bothers me that a platform like Instream do not have a good team that support the support to solve important questions that allow me to continue with my processes without interruption

What problems are you solving with the product? What benefits have you realized?

Having the most important data of each client can have a closer connection and thus improve sales in general that benefit the company having a higher and higher sales index and new customers interested in the products offered

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General Manager Logistics
Mid-Market
(51-200 employees)
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"Simple system to use"

What do you like best?

I have a better vision of everything that happens in the marketing area and its sales understanding better if they are satisfactory sales or where part of the area is failing to improve and achieve better sales with all the tools offered by the instream platform and also helps to improve communication with customers to have an improvement of internal relationships

What do you dislike?

As all start at the beginning is difficult to understand and causes some genius bad functions that are tedious to learn to use, it takes patience and time to dedicate the first days of start until you know how is the active functioning of the platform to not muddy

What problems are you solving with the product? What benefits have you realized?

It has advanced to giant steps in the improvement of marketing obtaining better and better results through the services of Instream, having fewer failures with the clients so that they trust more and have a more pleasant reputation for all

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CMO
Enterprise
(5001-10,000 employees)
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"Good software"

What do you like best?

It allows me to gather all the important information of all the clients to have the data that stand out of the sales and of the potential clients through a grid view for more order of this information

Strengthens business relationships with old customers and customers that serves to form very productive ties that allow you to customize the specific needs of each client to maintain good contact with all customers without having preferences with some because all customers treat them equally

What do you dislike?

The customer service seems very inefficient to me that they are not in the moments that are most needed in answering questions that are sent to them, I have had to send up to three times emails asking the same question because I have not had an answer in the first email I send what has made me disappointed this part of instream

Recommendations to others considering the product:

It not only serves to better manage sales but also to know what the needs of the customers are so as to satisfy the needs and so the customers feel that they are listened to and they begin to have more confidence with the company that improves the business between us

What problems are you solving with the product? What benefits have you realized?

It saves me time in the communication with the clients because I have a better contact with each one allowing to have a clearer communication to avoid mistakes between us and to be able to offer a more complete service without options to generate dislikes to the clients that may regret the purchase or Do not count on our products again

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General Manager
Mid-Market
(501-1000 employees)
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"Improve the relationship with customers"

What do you like best?

Makes the relationship with customers easier because all procedures are managed correctly

InStream is a very easy to use platform and I can connect with social platforms to automatically gather all the most useful information of each client

It has a team of very modern tools that help improve sales and to be more and more satisfied with customers and wanting to buy again to make more predictable sales

What do you dislike?

The support service provides a very basic support when a question is asked, they respond in a way that is not very consistent with what they ask because they make me review something that I tell them to check several times until after several help tickets they solve the problem

What problems are you solving with the product? What benefits have you realized?

It improves the experience with each customer that gets what has turned out to be a profit in sales and its satisfactory increase is that every time you get more because you can have tracking the emails, phone calls and meetings that take place

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Administrator
Mid-Market
(51-200 employees)
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"Good CRM"

What do you like best?

We are a company that is starting to create its first broadcast campaigns by email and until now InStream has been a good tool to track the commitment with each prospect that has been had

With InStream it has been very easy to load contacts to classify them in specific lists and the creation of the campaigns has a simple system to create them

Your good support team is the one that has helped me to get ahead with every problem I have encountered or doubt that I have in the realization of something

What do you dislike?

So far I have not had problems with this platform I am in a learning stage which has been very good and everything I have learned I have not found flaws or I have seen something that I dislike and as I said the support team has been a great ally for this stage of recognition of the platform

What problems are you solving with the product? What benefits have you realized?

Start working with this platform has been very simple to better manage relationships and visualize those potential customers and be more aware of them or also see those customers who have not come back for a long time to motivate them to come back with us

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Senior Marketing
Enterprise
(1001-5000 employees)
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"Innovative sales funnel"

What do you like best?

It is a great help to make each employee responsible for a different stage and I can supervise it through an overview that measures the performance of each employee

InStream predicts revenues according to the performance of each employee that increases sales

The sales team is motivated by an active punctuation that makes employees have a more pleasant workplace

What do you dislike?

The support does not respond agilely as I would like to solve my problems and when they do not do it in an acertiva way and this bothers me because it does not allow me to solve my doubts quickly to continue with the work I'm doing

What problems are you solving with the product? What benefits have you realized?

There is an improvement in sales, having the performance of each one of the employees to know how their work performance is and if they are achieving permanent sales and how many they make up to date, it also means that through this follow-up they can be more incentivized to those who they make good sales to keep it that way and those that have bad motivate them to improve their performance

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Auxiliar administrativo
Mid-Market
(201-500 employees)
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"Excellent service"

What do you like best?

I can manage my time well with all the activities I have to do in the order that allows me to have InStream other than the emails that enter my inbox, I can see them in the InStream platform without opening the mail

I can manage with social platforms to get more information from clients and learn them to know more and in InStream I have the history of each one with the most relevant information and it helps me to keep informed remembering the tasks that I have to do with clients and business partners for sales

What do you dislike?

The test period they give is very short to know the platform well. I ran out of test time and I had many doubts but I bought a plan because the little that interacts with the platform seemed very good, but I would have liked it to be a little longer the trial period

What problems are you solving with the product? What benefits have you realized?

I have all the most relevant information from the client to better manage sales and get more customers to track each one.

The storage of data is sufficient to be able to store all the information that is collected

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IT Consultant
Enterprise
(5001-10,000 employees)
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"Seamless communication with customers"

What do you like best?

I have a control over the system to know when it was the last time that I contacted a client and to be able to classify contacts by lists to differentiate each client to what type of sale or project belongs

It has a very advanced filter system which allows me to do searches much faster and keeps me informed about the commercial tasks that I have to perform

I supervise the progress and performance of each employee of the sales stages that each one has, thus getting to know the income that they have daily and if the sales increased or decreased

You can have clear objectives to motivate the sales team to reach the goal and improve sales results

What do you dislike?

It is a shame not to have the InStream mobile app would be useful to be more connected at all times and work from anywhere just hope that one day we can have this mobile app to be more efficient in my work

What problems are you solving with the product? What benefits have you realized?

I have the follow-up of each client to know how many times I have communicated with him, when was the last time and the topic that was spoken to keep track of each purchase, is a system that helps me to have my customer base very orderly

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Senior Financial Officer
Mid-Market
(201-500 employees)
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"Great sales tool"

What do you like best?

I have all the correct information I need to work on the InStream platform so I will not be moving between other pages and losing time

helps me to improve communication through automation and improve sales results because it indicates the sales opportunities that are faster in collaboration with social networks that help me to know more about the customer's tastes and preferences.

has integrations that contribute a lot to automatically collect data that is very useful for later managing

What do you dislike?

I do not have words to describe something bad about this platform. Everything that I have used it seems to me to be a very good platform. The only thing that I have noticed is that the customer service takes a little time to answer but it is something very minimal, just as it is understandable that can have advisors at all times pending that they respond quickly

What problems are you solving with the product? What benefits have you realized?

sales have remained higher since the choice of acquiring InStream with high percentages of profits and have a more dynamic and more orderly work with customers and co-workers, achieving an excellent work campaign, all of them contributing new ideas for new projects that it suits the company

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Group Marketing Director
Enterprise
(10,001+ employees)
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"the best way to communicate"

What do you like best?

InStream has been a very reliable platform since the first time it was implemented in the company because I have everything I like and what I need, we can work as a team to improve sales and keep track and advice

I have a communication with my business contacts more stable and more complete of the products we offer and keep them satisfied

the prices really are very economical to choose any plan, of course we pay the one that has more functions because the rate is very low

What do you dislike?

Maybe the only thing I've seen on the platform that is needed is to improve the support service is not as agile as I would like to be given a quick and accurate solution because the advisors take a little time to respond

What problems are you solving with the product? What benefits have you realized?

I have all the order of sales of the company and customers to be in a more constant communication from seller to buyer having all the tools in InStream to achieve more sales and business

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Commercial Marketing Specialist
Marketing and Advertising
Enterprise
(5001-10,000 employees)
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"Simplicity in an effective CRM system"

What do you like best?

What I like about InStream is its simplicity and innovation in its platform. With the customer segmentation system I can have a better vision of the whole system, to fully handle each communication process with each of our clients and thus develop better interpersonal relationships, such as business alliances.

What do you dislike?

The CRM system is undoubtedly the best to perform any sales and marketing management. But when you arrive at the beginning it is difficult to understand everything, it takes a lot of training and preparation in the area to enter fully into such a deep area, but after it is there the benefits are incredible.

Recommendations to others considering the product:

InStream is an effective software, fast in its work. With a system that completely complements good sales management and business marketing. I recommend it to cover a lot of work with an effective CRM system, to obtain great benefits both with clients and with our own work.

What problems are you solving with the product? What benefits have you realized?

Considerably we have made giant steps with the CRM system. By learning to manage it and exploiting its full potential, we began to obtain better results. The service we offer to our clients now has better quality and professionalism, thanks to the fact that we take each of our experiences with our commercial sales, we handle the failures to find effective solutions that maximize our qualities. In a rewarding way, we obtain great business and work advantages, saving time, money and time invested in different sales organizations.

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Sales And Marketing Specialist
Information Technology and Services
Enterprise
(10,001+ employees)
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"CRM system unifying and improving relationships with customers"

What do you like best?

It is an effective tool, with a representative utility. With many positive attributes:

- It has powerful features. It has very good tools, which systematically allows you to customize and adapt everything according to my tastes and preferences.

- Easy to use and configure.

- Integration and synchronization with other applications to improve the work process.

- It is really very useful, allows step by step monitoring of all customers and development in all commercial businesses.

What do you dislike?

In itself, and in general terms the software has very complete tools, but perhaps there are some other details that would add. I would like to be able to manage all the clients that I manage in different groups, in order to better differentiate and organize all the client's development and the business development that I manage with them. The CRM has been a bit complicated to understand, but it has really been a really good and useful tool.

Recommendations to others considering the product:

Fully recommended if you are looking to exponentially improve sales management, starting from the relationship with each client. In every way it is an excellent tool, which contributes to improve little by little all the advances in marketing and sales. Test it

What problems are you solving with the product? What benefits have you realized?

The CRM system has been a truly useful tool that unites and improves the commercial and professional relationships with our clients, colleagues and work partners. I like that I can integrate marketing and business administration, InStream is all in one. With this system we have improved the process and sales management. Thanks to all this work is now easier, we have everything at hand for such a powerful and effective tool.

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Sales Project Coordinator
Information Technology and Services
Enterprise
(10,001+ employees)
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"Innovative CRM system"

What do you like best?

Mainly I like it to be an easy-to-use software, it allows me to organize all the clients, employees, fixed clients and colleagues in this way I can have a better communication with them; It also gives me the possibility to handle all interpersonal relationships with clients. It has an innovative design and the interface is quite complete, it has absolutely all the tools I need.

What do you dislike?

Personally I feel that it is a very complete software, its functions are incredible and the tools work very efficiently. However, lately we need to increase the customer relations and the idea of ​​having a video call would be very good, so I would have a direct conversation with the clients and that would be really incredible.

Recommendations to others considering the product:

The CRM system is really innovative and very efficient. Improved relations with potential customers and with fixed customers in all respects. A truthful contributor to save time and burden at work. I recommend you try it.

What problems are you solving with the product? What benefits have you realized?

Thanks to the CRM system that InStream offers, we have improved a lot in the relationship with the clients, because the communication is effective and the organization in the business and sales is really incredible. This system has saved us time invested, money because it is very economical, the projects and sales are made quickly, improving the quality of our services.

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Area Manager
Environmental Services
Enterprise
(1001-5000 employees)
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"Easy to use, contains many useful tools and is a tool that goes hand in hand with any company"

What do you like best?

It is an excellent area of ​​work that has a good internal communication system among potential customers, some other contact, close colleague and / or company employees. I like how the lead score is also integrated, thus having a better control of the performance of customer relationships, among others. Likewise it is a platform not very complicated to use, it is very organized and has a good calendar and follow-up conversations.

What do you dislike?

Very inefficient support, they should also include video conferences as well as screen sharing with a client.

Recommendations to others considering the product:

It is super useful and nothing is used to use, has enough tools to do a good job of CRM, I recommend it.

What problems are you solving with the product? What benefits have you realized?

Apart from being a CRM platform in which I have saved a good amount of money for the company with an affordable price unlike other CRM is good software to maintain a good B2B relationship and employees, and so have good feedback Inside the company.

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Director Marketing Sales
Information Technology and Services
Enterprise
(10,001+ employees)
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"Effective CRM system for intercommerce relationships"

What do you like best?

It is a great software, working with the CRM system allows me to improve little by little the inter-commercial relations with the clients and potential clients, in this way to devise strategies for the increase of the sales. It is simple to use, flexible and compressible to what you need, I like the fact of integrating marketing with sales. Syncing other applications with InStream facilitates the entire process. It has a function that I like very much, the lists help me to manage and organize everything much better, in this way I see everything with more clarity.

What do you dislike?

It would be good to have a demonstration at the beginning to understand much better the use of CRM, at the beginning it was a little complicated to understand its precise use, however, with a lot of patience I could understand everything in detail and thus, use it without any inconvenience.

Recommendations to others considering the product:

If you need to better reach your customers, increase sales and identify all your potential customers, without any doubt you need InStream. With the CRM system you can do all that and more.

What problems are you solving with the product? What benefits have you realized?

We had problems with the relationship with our customers, we have improved considerably thanks to InStream. Now that we understand what customers are asking us to do, we organize and manage all the information completely from the different lists it provides, so we bring updates and advances, which makes the work much easier. With the CRM system, we can have a fundamental base in the development of relations with customers and partners and in the improvement of all our sales.

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Manager of Sales
Apparel & Fashion
Enterprise
(10,001+ employees)
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"Collaborative CRM, unifies and allows to provide customer service."

What do you like best?

InStream gives me the possibility of having a long-term relationship with customers and potential customers, in this way we manage the sales strategy with better results. It allows me to personalize using lists or grids and so organize everything according to my needs, in this way it is easier to observe what happens with all the clients. It is an easy to use software, really quite useful, it adjusts to all my objectives, it offers the great opportunity of commercial relations and besides that integrates in a simple way the marketing and the commercial administration, it is all in one. It also synchronizes with external applications which greatly facilitates the work.

What do you dislike?

It was very useful if I could separate all my clients by lists, that would allow me to differentiate them better and help me to see a little better the progress and the distribution of the clients. Applying the CRM cost me a bit, I would like them to demonstrate and help learn to use it better. Of rest, InStream works perfectly, without any problem.

Recommendations to others considering the product:

InStream provides the opportunity to use a CRM system and thus improve intercommercial and personal relationships, directly, with customers. Without a doubt, it is a unique tool that helps improve sales and relationships with potential customers. It is a great software for the development in the processes of management and commercial, prove it.

What problems are you solving with the product? What benefits have you realized?

This software has helped us on a large scale, we have a better relationship with customers and partners, this has significantly increased our sales, on a large scale. The communication has improved, thanks to the fact that InStream does everything automatically, it stores all the data immediately and where I want, this makes the work much easier. The CRM system is really amazing and has been a good base and support for the work we do every day.

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Sales Marketing Manager
Food & Beverages
Enterprise
(10,001+ employees)
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"Software for effective communication based on CRM."

What do you like best?

I have recently used the basic version of instream which I find excellent since it is a customer relationship management software that effectively integrates commercial management, marketing and customer service. I find it visually appealing to use a grid view to see what happens to my potential clients immediately. InStream allows you to unify external applications so that they work together facilitating the users' commercial relationships.

What do you dislike?

I would like them to offer some version that allows creating different lists such as current clients, potential clients, previous clients and potential clients. And concise and clear demonstrations of how the CRM can be applied. I certainly can not find anything else that disgusts me in InStream since part of the above described I find a very complete software

Recommendations to others considering the product:

I recommend that you need a more direct and unified relationship with your clients using InStream, which represents one of the best CRM softwares.

What problems are you solving with the product? What benefits have you realized?

InStream provided me with a better attention and relationship with the clients and potential clients, supervising all the communication at all times with them. It should also be noted that the platform does everything automatically thus facilitating the entry of data in the CRM where it is worth noting that all the data related to a specific client is stored in one place which makes all my work easier and much faster.

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John Coffi(team lead manager)
Enterprise
(1001-5000 employees)
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"InStream my review"

What do you like best?

I really like this application for its user-friendly and intuitive interface that even the most novice user will understand it, spending a maximum of 3-4 days on it

Using this application is very convenient to create and use advertising for its intended purpose, and instream is ideal for this.

In our company we used instream and were very pleased with it.

What do you dislike?

The limitations of the free version, at one time we wanted to use one account with a colleague, but because of the limitations we did not succeed, which greatly reduced the profit from this application

It would be nice to work a little on the paid plan, since you have no idea about this platform from the very beginning.

But despite all the flaws, I can confidently say that the developer will fix them soon and fix everything quickly.

Recommendations to others considering the product:

I can recommend instream because of the simplicity and ease of use, because of the convenient and intuitive interface, because of the possibility of monitoring all clients step by step. If you need to improve the management of processes and sales, I advise you to look at this application.

What problems are you solving with the product? What benefits have you realized?

I was lucky that in our company this application was used, because with the help of it we were able to take a step forward in improving marketing with the tools in this application. With instream I spent some time and effort. On this platform, there is a function for convenient reading lists, which is very helpful for long work.

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Design
Enterprise
(1001-5000 employees)
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"Instream is an awesome application."

What do you like best?

This is a very easy way to use and configure to keep track of the clients. The interface is well designed. Its limit in contacts made it not worth it, since other products do not limit the number of contacts and my company has more than 100 thousand contacts. It was not clear in which place if you buy premium (which is only a few dollars higher than what we currently use) if it would be for "unlimited" users as the price indicated per user. My associate tried to find an answer to the question, but never received an answer) so we just moved forward with another company. But I would definitely recommend this to someone with fewer clients.

What do you dislike?

Great experience so far using Instream. However, it takes time to really understand the corner and crack of Instream. It requires a lot of patience since Instream is not the most intuitive CRM that exists.

Recommendations to others considering the product:

I chose this CRM software based on the features it offered for free, and also the paid version. It just offered more. Filip, one of the developers, spent quality time with me learning all the functions of this software and helping me to customize it for my industry. Who does that more? I was very pleased and extremely impressed with the features and thinking of InStream and the customer service I received. New features are constantly being added. Everyone should try this platform. It is perfect to keep up with our potential customers. InStream presents a beautiful interface and has all the features I wanted for my recently launched web design agency. We were looking for a cheap CRM to manage our potential customers and opportunities. This software allowed us to do this. and more! Highly recommended

What problems are you solving with the product? What benefits have you realized?

My job is to collect information on potential investments, high risk and low risk, which means that I work long and dreadful hours. With the constant change in the market, I need to be up to date and stick to the updates of our current economy. I was looking for software that could help me communicate efficiently with brokers, fund managers and clients, and I found InStream. This software helps me collect relevant data from my clients so that I can relate them to the appropriate investments. He also maintains a record of all his communications with his clients, which is very useful, since he can always return and verify if he forgot something.

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GERENTE DE SUCURSAL
Enterprise
(10,001+ employees)
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"Gestion de Negocios con InStream"

What do you like best?

no sabia lo mucho que InStream podría ayudarnos, hasta que indagamos, probamos, es genial esta herramienta se integra con múltiples redes y/o plataformas sociales, por ende permite recopilar incluso contactar la información de nuestros clientes y lo mejor, de aquellos clientes prospectos, así gestionar con toda la información recolectada y acertada sobre nuestros clientes, relacionarse con ellos es muy sencillo.

realizar conversaciones en tiempo real con los clientes que hemos contactado, ahorrando tiempo y creando una relación solida y directa con nuestros aliados, y con nuestros clientes

What do you dislike?

nuestro equipo de trabajo ha llegado a la conclusión que no existe hasta el momento punto negativo que podamos compartir para la aplicación que manejamos actualmente.

Recommendations to others considering the product:

Puedo recomendar con la mayor certeza, ya que ha sido una aplicacion que ha logrado integrar con otros software y redes sociales, por ende recopilar la mejor y mayor información sobre todos y cada unos de nuestros clientes, incluso descubrir clientes que no teníamos pensado se basaban en nuestra rama de producción, y a través de Inscream hemos tenido comunicación directa con estos, por ende, no dejen de probarlo, les aseguro que no se arrepentirán de lo mas mínimo

What problems are you solving with the product? What benefits have you realized?

crear una relación solida con los clientes, es el mayor beneficio, ya que existe una comunicación directa con ellos, ademas, que nos proporciona la información que necesitamos, para detectar a nuestros clientes potenciales, y desarrollar un relación de negocios con mayor credibilidad, confianza y mas aun de ganancias prosperas

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Instream
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"Instream"

What do you like best?

Instream operation is very easy. It is primary function is advertising and marketing so very easy improve sales. Instream through help me to find new customers and build relationship with customers. It is also help for communication with clients and all important information receive from instream.

What do you dislike?

Instream is a very good application but something I do not like is that customer service, while I ask a question that time not a quick response from instream and I personally hope that I can have this mobile application to be more capable in my work.

Recommendations to others considering the product:

I think Instream is good application for advertising and marketing but I suggested to you that it's customer service is very poor.

What problems are you solving with the product? What benefits have you realized?

I have easily getting all important information of clients and improve communication with old customer. The main benefit is increase in sales when I realized I went to an internship.

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Business Analyst
Mid-Market
(51-200 employees)
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"Follow-up of activities"

What do you like best?

With the Business Intelligence tool it helps me to supervise all the communications that I have with the clients and to have the order of the planned activities and the last time that I communicate with each one in order not to lose the client or to be so intense in the communication

also I have all the information I need from each client in the same place that gives me support at work so that time is reduced without having to move to other app to have this information

I control all emails, incoming and outgoing phone calls that improves the quality of business relationships and to focus on my daily responsibilities

What do you dislike?

I think that the integrations that can be done with InStream make the platform slow and it does not work quickly as it normally works. Maybe it's just my network system that does not work correctly with the integrations

What problems are you solving with the product? What benefits have you realized?

The commercial relations are getting better and the functioning of the platform so that this is so is great because with its Business Intelligence system it makes everything easier and leads to goals that are proposed with customers and sales.

The platform is simple in its learning process that helps from the beginning to implement all the processes well

InStream Features

  • Contact & Account Management
  • Partner Relationship Mgmt. (PRM)
  • Opportunity & Pipeline Mgmt.
  • Task / Activity Management
  • Territory & Quota Management
  • Desktop Integration

InStream User Ratings

8.8
Ease of Use
Average: 8.6*
8.9
Quality of Support
Average: 8.6*
8.6
Ease of Setup
Average: 8.4*
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