--- title: Efficy CRM Reviews meta\_title: 'Efficy CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how Efficy CRM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 102 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

### Efficy CRM Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **ease of use** in Efficy CRM, enhancing productivity and simplifying their daily operations. [(23 mentions)](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1283287&qs=pros-and-cons#reviews)

Users appreciate the **efficiency** of Efficy CRM, finding it easy and fast to manage their tasks effectively. [(12 mentions)](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1285249&qs=pros-and-cons#reviews)

Users value the **easy customization** of Efficy CRM, enabling tailored solutions that boost productivity and support growth. [(11 mentions)](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1284616&qs=pros-and-cons#reviews)

Users value the **responsive customer support** of Efficy CRM, enhancing their overall experience and satisfaction. [(10 mentions)](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1285138&qs=pros-and-cons#reviews)

Users appreciate the **feature richness** of Efficy CRM, enabling customization and enhancing productivity across various needs. [(9 mentions)](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1284098&qs=pros-and-cons#reviews)

Users note a **steeper learning curve** with Efficy CRM, which can be overwhelming for newcomers seeking ease of use. [(10 mentions)](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1283406&qs=pros-and-cons#reviews)

Users find Efficy CRM to be **quite expensive** , particularly challenging for small firms to justify the cost. [(9 mentions)](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1284161&qs=pros-and-cons#reviews)

Users often face **bugs and page crashes** , leading to frustrating experiences and hindered project management efficiency. [(7 mentions)](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1285395&qs=pros-and-cons#reviews)

Users note that the **user interface and experience need improvement** , particularly regarding customization and performance issues. [(6 mentions)](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=2092872&qs=pros-and-cons#reviews)

Users often face **error handling issues** , including slow page loads and difficulties with updates and changes. [(4 mentions)](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1283931&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Efficy CRM

##### 1. Ease of Use

Users value the **ease of use** in Efficy CRM, enhancing productivity and simplifying their daily operations.
[
See 23 mentions
](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1283287&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dhruv D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dhruv D.")
DD

Dhruv D.

Small-Business (50 or fewer emp.)

4.5/5

"Efficy: An Efficient CRM for your business"

What do you like about Efficy CRM?

19+ features that are offered by Efficy CRM is designed in such a way by taking into consideration all the aspects related to every function of a busi

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Efficy CRM review"

What do you like about Efficy CRM?

As per the current scenario and trend Efficy CRM definatley help to grow a business and organization. It has the features that help to manage small an

##### 2. Efficiency

Users appreciate the **efficiency** of Efficy CRM, finding it easy and fast to manage their tasks effectively.
[
See 12 mentions
](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1285249&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Efficy CRM review"

What do you like about Efficy CRM?

As per the current scenario and trend Efficy CRM definatley help to grow a business and organization. It has the features that help to manage small an

 ![Nancy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nancy B.")
NB

Nancy B.

Mid-Market (51-1000 emp.)

4.5/5

"Right fit and very easy to use"

What do you like about Efficy CRM?

it is a user friendly platform and helps both small scale and large scale businesses. it helps in keeping all the data in one place that leads to bet

##### 3. Easy Customization

Users value the **easy customization** of Efficy CRM, enabling tailored solutions that boost productivity and support growth.
[
See 11 mentions
](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1284616&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ayush K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayush K.")
AK

Ayush K.

Enterprise (\> 1000 emp.)

5.0/5

"Real review of Efficy CRM"

What do you like about Efficy CRM?

Efficy CRM is best in user friendly interface, it provides customization capabilities and comprehensive set of features,it's flexibility in adapting t

 ![Komal G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Komal G.")
KG

Komal G.

Small-Business (50 or fewer emp.)

4.5/5

"The CRM software i really upon"

What do you like about Efficy CRM?

The user friendliness and customisable view is the USP o efficy CRM. For Project management email marketing everything under one umbrella.

##### 4. Customer Support

Users value the **responsive customer support** of Efficy CRM, enhancing their overall experience and satisfaction.
[
See 10 mentions
](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1285138&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dhruv D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dhruv D.")
DD

Dhruv D.

Small-Business (50 or fewer emp.)

4.5/5

"Efficy: An Efficient CRM for your business"

What do you like about Efficy CRM?

19+ features that are offered by Efficy CRM is designed in such a way by taking into consideration all the aspects related to every function of a busi

 ![NILENDRA R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NILENDRA R.")
NR

NILENDRA R.

Mid-Market (51-1000 emp.)

4.0/5

"The CRM of the new age which helps you manage everything with a friendly Interface to navigate"

What do you like about Efficy CRM?

The ease to track everything from information to interaction in one place along with ease to reach out your potential leads. Visual insights and gami

##### 5. Feature Richness

Users appreciate the **feature richness** of Efficy CRM, enabling customization and enhancing productivity across various needs.
[
See 9 mentions
](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1284098&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Efficy CRM review"

What do you like about Efficy CRM?

As per the current scenario and trend Efficy CRM definatley help to grow a business and organization. It has the features that help to manage small an

 ![Ayush K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayush K.")
AK

Ayush K.

Enterprise (\> 1000 emp.)

5.0/5

"Real review of Efficy CRM"

What do you like about Efficy CRM?

Efficy CRM is best in user friendly interface, it provides customization capabilities and comprehensive set of features,it's flexibility in adapting t

### 5 Cons or Disadvantages of Efficy CRM

##### 1. Learning Curve

Users note a **steeper learning curve** with Efficy CRM, which can be overwhelming for newcomers seeking ease of use.
[
See 10 mentions
](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1283406&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rishabh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rishabh B.")
RB

Rishabh B.

Mid-Market (51-1000 emp.)

5.0/5

"Most efficient tool"

What do you dislike about Efficy CRM?

Complexity and affordability of the tool is something that can be worked upon.

 ![Nancy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nancy B.")
NB

Nancy B.

Mid-Market (51-1000 emp.)

4.5/5

"Right fit and very easy to use"

What do you dislike about Efficy CRM?

it has multiple features and not everyone understands it and hence leads to confusion. Also, it is a lite expensive for small scale businesses.

##### 2. Expensive

Users find Efficy CRM to be **quite expensive** , particularly challenging for small firms to justify the cost.
[
See 9 mentions
](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1284161&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rishabh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rishabh B.")
RB

Rishabh B.

Mid-Market (51-1000 emp.)

5.0/5

"Most efficient tool"

What do you dislike about Efficy CRM?

Complexity and affordability of the tool is something that can be worked upon.

 ![Nancy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nancy B.")
NB

Nancy B.

Mid-Market (51-1000 emp.)

4.5/5

"Right fit and very easy to use"

What do you dislike about Efficy CRM?

it has multiple features and not everyone understands it and hence leads to confusion. Also, it is a lite expensive for small scale businesses.

##### 3. Bugs

Users often face **bugs and page crashes** , leading to frustrating experiences and hindered project management efficiency.
[
See 7 mentions
](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1285395&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Komal G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Komal G.")
KG

Komal G.

Small-Business (50 or fewer emp.)

4.5/5

"The CRM software i really upon"

What do you dislike about Efficy CRM?

So far everything looks good. Nothing i can complint apart from few glitches

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Efficy CRM Review"

What do you dislike about Efficy CRM?

Sometimes it shows an error or page is not updated or dogital signature has to be refreshed manually . We cant make the easy changes and moreover on t

##### 4. UX Improvement

Users note that the **user interface and experience need improvement** , particularly regarding customization and performance issues.
[
See 6 mentions
](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=2092872&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Efficy CRM review"

What do you dislike about Efficy CRM?

User interface could be improve as well as more customization could be provided to users.

 ![NILENDRA R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NILENDRA R.")
NR

NILENDRA R.

Mid-Market (51-1000 emp.)

4.0/5

"The CRM of the new age which helps you manage everything with a friendly Interface to navigate"

What do you dislike about Efficy CRM?

Not much of thinks I doslike however the web interface can be a bit overwhelming in the beginning and the build in import tool seems to be a bit outda

##### 5. Error Handling

Users often face **error handling issues** , including slow page loads and difficulties with updates and changes.
[
See 4 mentions
](https://www.g2.com/products/efficy-crm/reviews?filters%5Bsentiment_snippet%5D=1283931&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Efficy CRM Review"

What do you dislike about Efficy CRM?

Sometimes it shows an error or page is not updated or dogital signature has to be refreshed manually . We cant make the easy changes and moreover on t

 ![Manjeet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manjeet S.")
MS

Manjeet S.

Enterprise (\> 1000 emp.)

5.0/5

"Honest review on Efficy CRM"

What do you dislike about Efficy CRM?

Sometimes it causes error and page load very slowly and web interface needs to improved.

## Top-Rated Alternatives

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 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

4/9/2026

"CRM very flexible, but configuration not very user friendly"

3/5

What do you like best about Efficy CRM?

CRM very open with multiple possible connections between several entities. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

Settings not very user-friendly like most of the more recent and/or well-known CRMs on the market. Review collected by and hosted on G2.com.

What problems is Efficy CRM solving and how is that benefiting you?

Information transfer about the different services and teams of the company. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: OrganicAI Translated

 ![Dhruv D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dhruv D.")
DD

Dhruv D.

Digital Marketing Specialist- Client Servicing and Paid Media Strategy

Marketing and Advertising

Small-Business (50 or fewer emp.)

10/18/2024

"Efficy: An Efficient CRM for your business"

4.5/5

What do you like best about Efficy CRM?

19+ features that are offered by Efficy CRM is designed in such a way by taking into consideration all the aspects related to every function of a business. Easy to learn and easy to use CRM tool for all types of business. Implementing this CRM is easy into your system as it is most compatible. Customer support system is prompt and timely resolutions are provided which keeps business continuity. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

The number of integrations is a bit less than compared to other market players, If you can provide more integrations apart from google and microsoft, then it could become a market mover product. Review collected by and hosted on G2.com.

What problems is Efficy CRM solving and how is that benefiting you?

I have all of my customer data on it, I can operate and maintain details and customer interactions timely with time stamp. Allows my clients to see their work progress and helps generate query tickets easily so that we can provide customer support on time. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
CI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/17/2024

"Efficy CRM review"

4.5/5

What do you like best about Efficy CRM?

As per the current scenario and trend Efficy CRM definatley help to grow a business and organization. It has the features that help to manage small and large task in a very easy way like lead generation, dashboard, catalogoue, data , document and much more. Also, integration of third party tools in efficient way is really good in Efficy CRM. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

User interface could be improve as well as more customization could be provided to users. Review collected by and hosted on G2.com.

What problems is Efficy CRM solving and how is that benefiting you?

It help in collaboration in cross functinal teams that help to save time in work efficently. Reports and analytics helps to align with the data and get insight.it also helps in streamline the sales and management from lead generation to the convertion. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Naman C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman C.")
NC

Naman C.

Founder & Operations

Small-Business (50 or fewer emp.)

2/12/2024

"Sales got better and convenience exacerbated."

5/5

What do you like best about Efficy CRM?

I am a small business owner, making sticky notes or being on the spreadsheets all day long but then Efficy came into play! Now keeping track of customer interactions, sales pipelines, and marketing campaigns are very organized & also rewarding as we no more face leads loss or forgotten follow ups.

The best part? Data privacy was sorted. Being European-based, efficy takes data security seriously, which is very important for me and also my customers.

I have seen a noticeable difference in outcomes, now building strong relationships with customers is easier than ever, and closing deals feels effortless and customer satisfaction is soaring.

At last, I would like to talk about the ease of use, where efficy excels, The user interface is very easy to understand and organised which adds realtime value to overall operations of my business. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

To be very honest, it's mostly flawless but I would certainly want it to be a little more affordable for small businesses like mine. Review collected by and hosted on G2.com.

What problems is Efficy CRM solving and how is that benefiting you?

It brings value to our overall operations, and makes my work setup more easy to navigate, also saves time which I can utilize to further grow my business. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Kritabh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kritabh K.")
KK

Kritabh K.

Packaged App Development Associate

Small-Business (50 or fewer emp.)

1/3/2024

"Great CRM, most upgraded and easy to use of them all"

4.5/5

What do you like best about Efficy CRM?

Interface is most interactive and gives feel of a video game with great graphics, interface is the main feature of any application Efficy sure does stand out in it.

Easily accessible and can be accessed through mobile as well as tablet which makes it available on go and at any time.

Data analysis of coustmer is efficient and thus give make it great CRM. Surely creates great relationship with coustmers. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

Number of features which Efficy offer are great in number and thus can be bit overwhelming for a new user and a new user can find it little bit confusing.

Secondly it is little bit expensive specially for the small firms. Coustmer support is also not upto mark. Review collected by and hosted on G2.com.

What problems is Efficy CRM solving and how is that benefiting you?

It was never is easy to get a good relationship with coustmers and that's where Efficy CRM steps in. It's great features helps in knowing couatmers better. It's powerful search engine thus make coustmer interactions easily accessible. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Rupak J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rupak J.")
RJ

Rupak J.

Product Owner

Mid-Market (51-1000 emp.)

1/10/2024

"One stop solution for all your customer management needs"

4.5/5

What do you like best about Efficy CRM?

Intuitive and user friendly platform for streamlining your business and customer relations. Also, the rich feature set fulfills all the requirements expected from a great CRM tool suitable for organisations of different sizes with different frequency of use. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

One thing where Efficy can improve is providing an upfront comprehensive training to minimise support requests. But, the support service was really helpful in sorting things out and enabled easy installation and integration with other tools. Review collected by and hosted on G2.com.

What problems is Efficy CRM solving and how is that benefiting you?

It helps my organisation in managing and analysing our customer interactions though out the customer lifecycle. This helps in understanding our customers and their needs better. Thereby helping us in improving our customer relationships.

It also helps us in creating personalised and engaging emails relevant to our users. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Ayush K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayush K.")
AK

Ayush K.

Software Engineer

Enterprise (\> 1000 emp.)

1/12/2024

"Real review of Efficy CRM"

5/5

What do you like best about Efficy CRM?

Efficy CRM is best in user friendly interface, it provides customization capabilities and comprehensive set of features,it's flexibility in adapting to different business needs.The software is known for its scability making it suitable for both smaller businesses and large scale enterprises.It is easy to use and provides customer support.It has ease in implementation and frequency of using is much with easier to integrate. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

Challenges mainly I faced is with initial setup and configuration in Efficy CRM.Some advanced functionalities may require additional customization and technical expertise. Review collected by and hosted on G2.com.

What problems is Efficy CRM solving and how is that benefiting you?

Efficy CRM is solving many problems including design to enhance customer relationship, streamlining process and overall improving business performance, provides customization,automation in sales and workflow -enhancing operational efficiency. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Nancy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nancy B.")
NB

Nancy B.

Small-Business (50 or fewer emp.)

2/18/2024

"It’s accessible, Budget friendly"

4.5/5

What do you like best about Efficy CRM?

Efficy is a must have tool.

Perfect for small size organisation.

It assist us to work in a organised way

Efficy is reliable and make my work much easy

It help us to generate leads Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

There are few things which is bit confusing and facing difficulties while using that part. Review collected by and hosted on G2.com.

What problems is Efficy CRM solving and how is that benefiting you?

Efficy CRM can help us in tracking business contacts. It also helps in trading team as well as marketing team in a professional way

It is easy to you through mobile phone as well. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Dev S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dev S.")
DS

Dev S.

Assistant System Engineer

Mid-Market (51-1000 emp.)

1/9/2024

"Efficy crm real view with my review"

5/5

What do you like best about Efficy CRM?

It usually provides advantages such as centralized customer data streamlined communication task automation and customizable workforce. Enhancing team collaboration and optimizing sales processes for better efficiency and productivity.easy to use,customer support makes easy. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

Efficy crm has faced critics for its relatively steeper learning curve and the need for more intuitive user interface. It's essential to Ssez your specific business needs and preferences when considering creating platforms Review collected by and hosted on G2.com.

What problems is Efficy CRM solving and how is that benefiting you?

Efficy crm addresses challenges related to customer relationship management by providing a centralized platform to manage customer data communications and sales processes it benefits include improved customer relationship streamlined communications task automation enhanced collaboration among team members. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Nancy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nancy B.")
NB

Nancy B.

Influencer Marketing Intern

Mid-Market (51-1000 emp.)

1/31/2024

"Right fit and very easy to use"

4.5/5

What do you like best about Efficy CRM?

it is a user friendly platform and helps both small scale and large scale businesses.

it helps in keeping all the data in one place that leads to better efficiency and effectiveness. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

it has multiple features and not everyone understands it and hence leads to confusion.

Also, it is a lite expensive for small scale businesses. Review collected by and hosted on G2.com.

What problems is Efficy CRM solving and how is that benefiting you?

using efficy CRM has made my tasks easy as it keeps all the data in one place.

it can be accessed through phone too.

it provides data analytical tools which allows to oversee customer insights. Review collected by and hosted on G2.com.

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Response from Laetitia Baret of Efficy CRM

[Editedit](https://www.g2.com/survey_responses/efficy-crm-review-9076714/official_response/edit)

Thank you Nancy for your review.

Always nice to read that our solutions help people in their daily work, in a user friendly way.

Concerning our wage of features (and prices), we have different solutions in our catalog that fit every company, from ready-to-use to tailor-made solutions.

Validated ReviewerIncentivizedSource: G2 invite

##### Categories on G2

[CRM](https://www.g2.com/categories/crm)

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