CRM very open with multiple possible connections between several entities. Review collected by and hosted on G2.com.

Settings not very user-friendly like most of the more recent and/or well-known CRMs on the market. Review collected by and hosted on G2.com.

As per the current scenario and trend Efficy CRM definitely helps to grow a business and organization. It has the features that help to manage small and large tasks in a very easy way like lead generation, dashboard, catalogue, data, document, and much more. Also, integration of third-party tools in an efficient way is really good in Efficy CRM. Review collected by and hosted on G2.com.

User interface could be improved as well as more customization could be provided to users. Review collected by and hosted on G2.com.

I am a small business owner, making sticky notes or being on the spreadsheets all day long but then Efficy came into play! Now keeping track of customer interactions, sales pipelines, and marketing campaigns are very organized & also rewarding as we no more face leads loss or forgotten follow ups.

The best part? Data privacy was sorted. Being European-based, efficy takes data security seriously, which is very important for me and also my customers.

I have seen a noticeable difference in outcomes, now building strong relationships with customers is easier than ever, and closing deals feels effortless and customer satisfaction is soaring.

At last, I would like to talk about the ease of use, where efficy excels, The user interface is very easy to understand and organised which adds realtime value to overall operations of my business. Review collected by and hosted on G2.com.

To be very honest, it's mostly flawless but I would certainly want it to be a little more affordable for small businesses like mine. Review collected by and hosted on G2.com.

It usually provides advantages such as centralized customer data, streamlined communication, task automation, and customizable workforce. Enhancing team collaboration and optimizing sales processes for better efficiency and productivity. Easy to use, customer support makes it easy. Review collected by and hosted on G2.com.

Efficy CRM has faced critics for its relatively steeper learning curve and the need for a more intuitive user interface. It's essential to assess your specific business needs and preferences when considering creating platforms. Review collected by and hosted on G2.com.

it is a user friendly platform and helps both small scale and large scale businesses.

it helps in keeping all the data in one place that leads to better efficiency and effectiveness. Review collected by and hosted on G2.com.

it has multiple features and not everyone understands it and hence leads to confusion.

Also, it is a lite expensive for small scale businesses. Review collected by and hosted on G2.com.

Easy to use. User friendly and easily can be explained to people in sales. Carries out all Marketing campaigns and customer support so easily. Can be modified to each organisation needs and specifications and one can adapt to it very quickly. Internal communications becomes easy and with the software no tasks will be left untouched and increases the productivity. Customer Support is great and quick. Review collected by and hosted on G2.com.

Very less to say. However, there are some issues technically. Small glitches which can be rectified. Also, additional charges for extra features can be reduced. Review collected by and hosted on G2.com.

That it helps the business to generate more ROI which in turn help them to scale more by making them understand more about their customer patterns. Also it is very user friendly that makes it easy to implement. Review collected by and hosted on G2.com.

That it shares the customer database which I feel should be confidential information. Review collected by and hosted on G2.com.

This is very easy to use and will make your work easier. This makes your CRM journey effective and efficient. Review collected by and hosted on G2.com.

Its bit expensive and that makes it difficult for small scale businesses to use it Review collected by and hosted on G2.com.

Their way of converting customer data into a knowledge hub and having a complete overview of the customer. Their one-stop shop for customer service, sales, marketing, etc., to grow the business makes it the best among competitors. Review collected by and hosted on G2.com.

New users find it difficult to understand as it is a little complex for beginners. Extra cost for additional features and licensing costs make it a little expensive. Review collected by and hosted on G2.com.

1. Accessing the database is very easy. Can open from any device from anywhere

2. Timely reminders provided and helps in completing tasks with ease Review collected by and hosted on G2.com.

It has a bundle of features which at times get overwhelming but every feature is useful when you learn about them and use it Review collected by and hosted on G2.com.