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Efficy CRM

By Efficy

4.5 out of 5 stars

How would you rate your experience with Efficy CRM?

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Efficy CRM Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of Efficy CRM, facilitating quick adaptation and enhancing productivity. (23 mentions)
Users highlight the efficiency of Efficy CRM, praising its seamless customization and user-friendly design for enhancing productivity. (12 mentions)
Users commend the easy customization of Efficy CRM, allowing tailored solutions for enhanced productivity and user experience. (11 mentions)
Users commend the amazing customer support of Efficy CRM, enhancing their experience and adapting to their needs effectively. (10 mentions)
Users highlight the rich feature set of Efficy CRM, streamlining processes and enhancing overall business efficiency. (9 mentions)
Users find Efficy CRM's user-friendly interface exceptional, making it easy to implement and manage customer interactions. (9 mentions)
Users find the learning curve steep with Efficy CRM, making initial setup and configuration challenging. (10 mentions)
Users find Efficy CRM expensive, especially regarding additional features and licensing fees compared to other CRM tools. (9 mentions)
Users experience slow page loading and crashes, which detracts from their overall efficiency with Efficy CRM. (7 mentions)
Users find the UI/UX interface overwhelming and suggest improvements for better customization and usability. (6 mentions)
Users face error handling issues with slow page loads and outdated website status affecting usability and efficiency. (4 mentions)
Users experience slow loading times in Efficy CRM, leading to frustration and confusion during use. (4 mentions)
Users find the overwhelming experience due to the multitude of features that can be confusing initially. (3 mentions)
Users find the complexity of Efficy CRM challenging, often leading to confusion and difficulties in usage. (2 mentions)

Top Pros or Advantages of Efficy CRM

1. Ease of Use
Users praise the ease of use of Efficy CRM, facilitating quick adaptation and enhancing productivity.
See 23 mentions

See Related User Reviews

Alisha s.
AS

Alisha s.

Small-Business (50 or fewer emp.)

5.0/5

"EFFICY - A perfect software to make your life easy."

What do you like about Efficy CRM?

The Best thing about this is its Ease of Use. It is Efficient and very amazing to work on.

Goutham S.
GS

Goutham S.

Mid-Market (51-1000 emp.)

4.5/5

"Efficient app - Easy to use- Value for money"

What do you like about Efficy CRM?

Easy to use .- User friendly and easily can be explained to people in sales .Carries out all Marketing campaigns and customer support so easily . Can

2. Efficiency
Users highlight the efficiency of Efficy CRM, praising its seamless customization and user-friendly design for enhancing productivity.
See 12 mentions

See Related User Reviews

Alisha s.
AS

Alisha s.

Small-Business (50 or fewer emp.)

5.0/5

"EFFICY - A perfect software to make your life easy."

What do you like about Efficy CRM?

The Best thing about this is its Ease of Use. It is Efficient and very amazing to work on.

Goutham S.
GS

Goutham S.

Mid-Market (51-1000 emp.)

4.5/5

"Efficient app - Easy to use- Value for money"

What do you like about Efficy CRM?

Easy to use .- User friendly and easily can be explained to people in sales .Carries out all Marketing campaigns and customer support so easily . Can

3. Easy Customization
Users commend the easy customization of Efficy CRM, allowing tailored solutions for enhanced productivity and user experience.
See 11 mentions

See Related User Reviews

Verified User
I

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Operational Efficiency"

What do you like about Efficy CRM?

Efficient & Streamlined Solution. Efficy CRM excels with customization & contact management, enhancing business efficiency. Robust features em

Goutham S.
GS

Goutham S.

Mid-Market (51-1000 emp.)

4.5/5

"Efficient app - Easy to use- Value for money"

What do you like about Efficy CRM?

Easy to use .- User friendly and easily can be explained to people in sales .Carries out all Marketing campaigns and customer support so easily . Can

4. Customer Support
Users commend the amazing customer support of Efficy CRM, enhancing their experience and adapting to their needs effectively.
See 10 mentions

See Related User Reviews

NILENDRA R.
NR

NILENDRA R.

Mid-Market (51-1000 emp.)

4.0/5

"The CRM of the new age which helps you manage everything with a friendly Interface to navigate"

What do you like about Efficy CRM?

The ease to track everything from information to interaction in one place along with ease to reach out your potential leads. Visual insights and gami

Goutham S.
GS

Goutham S.

Mid-Market (51-1000 emp.)

4.5/5

"Efficient app - Easy to use- Value for money"

What do you like about Efficy CRM?

Easy to use .- User friendly and easily can be explained to people in sales .Carries out all Marketing campaigns and customer support so easily . Can

5. Feature Richness
Users highlight the rich feature set of Efficy CRM, streamlining processes and enhancing overall business efficiency.
See 9 mentions

See Related User Reviews

Verified User
I

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Operational Efficiency"

What do you like about Efficy CRM?

Efficient & Streamlined Solution. Efficy CRM excels with customization & contact management, enhancing business efficiency. Robust features em

Rupak J.
RJ

Rupak J.

Mid-Market (51-1000 emp.)

4.5/5

"One stop solution for all your customer management needs"

What do you like about Efficy CRM?

Intuitive and user friendly platform for streamlining your business and customer relations. Also, the rich feature set fulfills all the requirements e

6. User-Friendly
Users find Efficy CRM's user-friendly interface exceptional, making it easy to implement and manage customer interactions.
See 9 mentions

See Related User Reviews

Goutham S.
GS

Goutham S.

Mid-Market (51-1000 emp.)

4.5/5

"Efficient app - Easy to use- Value for money"

What do you like about Efficy CRM?

Easy to use .- User friendly and easily can be explained to people in sales .Carries out all Marketing campaigns and customer support so easily . Can

Shobhit B.
SB

Shobhit B.

Small-Business (50 or fewer emp.)

4.5/5

"The best one"

What do you like about Efficy CRM?

The interface of efficy CRM is very good user friendly, easy to use , everybody can learn, features given is one of best, some Crm are difficult to us

Top Cons or Disadvantages of Efficy CRM

1. Learning Curve
Users find the learning curve steep with Efficy CRM, making initial setup and configuration challenging.
See 10 mentions

See Related User Reviews

Rishabh B.
RB

Rishabh B.

Mid-Market (51-1000 emp.)

5.0/5

"Most efficient tool"

What do you dislike about Efficy CRM?

Complexity and affordability of the tool is something that can be worked upon.

Ayush K.
AK

Ayush K.

Enterprise (> 1000 emp.)

5.0/5

"Real review of Efficy CRM"

What do you dislike about Efficy CRM?

Challenges mainly I faced is with initial setup and configuration in Efficy CRM.Some advanced functionalities may require additional customization and

2. Expensive
Users find Efficy CRM expensive, especially regarding additional features and licensing fees compared to other CRM tools.
See 9 mentions

See Related User Reviews

Rishabh B.
RB

Rishabh B.

Mid-Market (51-1000 emp.)

5.0/5

"Most efficient tool"

What do you dislike about Efficy CRM?

Complexity and affordability of the tool is something that can be worked upon.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"EFFICY CRM REVIEW"

What do you dislike about Efficy CRM?

Cost for additional feature and little expensive licensing fees is the major drawback of this good software

3. Bugs
Users experience slow page loading and crashes, which detracts from their overall efficiency with Efficy CRM.
See 7 mentions

See Related User Reviews

Akshit D.
AD

Akshit D.

Small-Business (50 or fewer emp.)

4.0/5

"A well articulated product."

What do you dislike about Efficy CRM?

Loading of pages is a bit slow. Pages sometimes crashes unexpectedly.

Manjeet S.
MS

Manjeet S.

Enterprise (> 1000 emp.)

5.0/5

"Honest review on Efficy CRM"

What do you dislike about Efficy CRM?

Sometimes it causes error and page load very slowly and web interface needs to improved.

4. UX Improvement
Users find the UI/UX interface overwhelming and suggest improvements for better customization and usability.
See 6 mentions

See Related User Reviews

NILENDRA R.
NR

NILENDRA R.

Mid-Market (51-1000 emp.)

4.0/5

"The CRM of the new age which helps you manage everything with a friendly Interface to navigate"

What do you dislike about Efficy CRM?

Not much of thinks I doslike however the web interface can be a bit overwhelming in the beginning and the build in import tool seems to be a bit outda

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Exceptional management tool"

What do you dislike about Efficy CRM?

The UI/UX interface could've been better.

5. Error Handling
Users face error handling issues with slow page loads and outdated website status affecting usability and efficiency.
See 4 mentions

See Related User Reviews

Manjeet S.
MS

Manjeet S.

Enterprise (> 1000 emp.)

5.0/5

"Honest review on Efficy CRM"

What do you dislike about Efficy CRM?

Sometimes it causes error and page load very slowly and web interface needs to improved.

Sandeep K.
SK

Sandeep K.

Small-Business (50 or fewer emp.)

4.5/5

"A flexible CRM with a huge range of features"

What do you dislike about Efficy CRM?

Sometimes there was a problem, the website wasn't updated, or you had to manually update the status of the digital signature. Development team need

6. Slow Loading
Users experience slow loading times in Efficy CRM, leading to frustration and confusion during use.
See 4 mentions

See Related User Reviews

Akshit D.
AD

Akshit D.

Small-Business (50 or fewer emp.)

4.0/5

"A well articulated product."

What do you dislike about Efficy CRM?

Loading of pages is a bit slow. Pages sometimes crashes unexpectedly.

Alisha s.
AS

Alisha s.

Small-Business (50 or fewer emp.)

5.0/5

"EFFICY - A perfect software to make your life easy."

What do you dislike about Efficy CRM?

Technical support could be better and Page loading is a slow process.

7. Overwhelming Experience
Users find the overwhelming experience due to the multitude of features that can be confusing initially.
See 3 mentions

See Related User Reviews

NILENDRA R.
NR

NILENDRA R.

Mid-Market (51-1000 emp.)

4.0/5

"The CRM of the new age which helps you manage everything with a friendly Interface to navigate"

What do you dislike about Efficy CRM?

Not much of thinks I doslike however the web interface can be a bit overwhelming in the beginning and the build in import tool seems to be a bit outda

Kritabh K.
KK

Kritabh K.

Small-Business (50 or fewer emp.)

4.5/5

"Great CRM, most upgraded and easy to use of them all"

What do you dislike about Efficy CRM?

Number of features which Efficy offer are great in number and thus can be bit overwhelming for a new user and a new user can find it little bit confus

8. Difficulty
Users find the complexity of Efficy CRM challenging, often leading to confusion and difficulties in usage.
See 2 mentions

See Related User Reviews

Rishabh B.
RB

Rishabh B.

Mid-Market (51-1000 emp.)

5.0/5

"Most efficient tool"

What do you dislike about Efficy CRM?

Complexity and affordability of the tool is something that can be worked upon.

Verified User
I

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Operational Efficiency"

What do you dislike about Efficy CRM?

Complex Interface, extensive customization complex. Technical expertise will be required.

Efficy CRM Reviews (102)

Reviews

Efficy CRM Reviews (102)

4.5
102 reviews
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Dhruv D.
DD
Digital Marketing Specialist- Client Servicing and Paid Media Strategy
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Efficy: An Efficient CRM for your business"
What do you like best about Efficy CRM?

19+ features that are offered by Efficy CRM is designed in such a way by taking into consideration all the aspects related to every function of a business. Easy to learn and easy to use CRM tool for all types of business. Implementing this CRM is easy into your system as it is most compatible. Customer support system is prompt and timely resolutions are provided which keeps business continuity. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

The number of integrations is a bit less than compared to other market players, If you can provide more integrations apart from google and microsoft, then it could become a market mover product. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market (51-1000 emp.)
"Efficy CRM review"
What do you like best about Efficy CRM?

As per the current scenario and trend Efficy CRM definatley help to grow a business and organization. It has the features that help to manage small and large task in a very easy way like lead generation, dashboard, catalogoue, data , document and much more. Also, integration of third party tools in efficient way is really good in Efficy CRM. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

User interface could be improve as well as more customization could be provided to users. Review collected by and hosted on G2.com.

Naman C.
NC
Founder & Operations
Small-Business (50 or fewer emp.)
"Sales got better and convenience exacerbated."
What do you like best about Efficy CRM?

I am a small business owner, making sticky notes or being on the spreadsheets all day long but then Efficy came into play! Now keeping track of customer interactions, sales pipelines, and marketing campaigns are very organized & also rewarding as we no more face leads loss or forgotten follow ups.

The best part? Data privacy was sorted. Being European-based, efficy takes data security seriously, which is very important for me and also my customers.

I have seen a noticeable difference in outcomes, now building strong relationships with customers is easier than ever, and closing deals feels effortless and customer satisfaction is soaring.

At last, I would like to talk about the ease of use, where efficy excels, The user interface is very easy to understand and organised which adds realtime value to overall operations of my business. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

To be very honest, it's mostly flawless but I would certainly want it to be a little more affordable for small businesses like mine. Review collected by and hosted on G2.com.

Kritabh K.
KK
Packaged App Development Associate
Small-Business (50 or fewer emp.)
"Great CRM, most upgraded and easy to use of them all"
What do you like best about Efficy CRM?

Interface is most interactive and gives feel of a video game with great graphics, interface is the main feature of any application Efficy sure does stand out in it.

Easily accessible and can be accessed through mobile as well as tablet which makes it available on go and at any time.

Data analysis of coustmer is efficient and thus give make it great CRM. Surely creates great relationship with coustmers. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

Number of features which Efficy offer are great in number and thus can be bit overwhelming for a new user and a new user can find it little bit confusing.

Secondly it is little bit expensive specially for the small firms. Coustmer support is also not upto mark. Review collected by and hosted on G2.com.

Rupak J.
RJ
Product Owner
Mid-Market (51-1000 emp.)
"One stop solution for all your customer management needs"
What do you like best about Efficy CRM?

Intuitive and user friendly platform for streamlining your business and customer relations. Also, the rich feature set fulfills all the requirements expected from a great CRM tool suitable for organisations of different sizes with different frequency of use. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

One thing where Efficy can improve is providing an upfront comprehensive training to minimise support requests. But, the support service was really helpful in sorting things out and enabled easy installation and integration with other tools. Review collected by and hosted on G2.com.

Ayush K.
AK
Software Engineer
Enterprise (> 1000 emp.)
"Real review of Efficy CRM"
What do you like best about Efficy CRM?

Efficy CRM is best in user friendly interface, it provides customization capabilities and comprehensive set of features,it's flexibility in adapting to different business needs.The software is known for its scability making it suitable for both smaller businesses and large scale enterprises.It is easy to use and provides customer support.It has ease in implementation and frequency of using is much with easier to integrate. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

Challenges mainly I faced is with initial setup and configuration in Efficy CRM.Some advanced functionalities may require additional customization and technical expertise. Review collected by and hosted on G2.com.

Nancy  B.
NB
Small-Business (50 or fewer emp.)
"It’s accessible, Budget friendly"
What do you like best about Efficy CRM?

Efficy is a must have tool.

Perfect for small size organisation.

It assist us to work in a organised way

Efficy is reliable and make my work much easy

It help us to generate leads Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

There are few things which is bit confusing and facing difficulties while using that part. Review collected by and hosted on G2.com.

Dev S.
DS
Assistant System Engineer
Mid-Market (51-1000 emp.)
"Efficy crm real view with my review"
What do you like best about Efficy CRM?

It usually provides advantages such as centralized customer data streamlined communication task automation and customizable workforce. Enhancing team collaboration and optimizing sales processes for better efficiency and productivity.easy to use,customer support makes easy. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

Efficy crm has faced critics for its relatively steeper learning curve and the need for more intuitive user interface. It's essential to Ssez your specific business needs and preferences when considering creating platforms Review collected by and hosted on G2.com.

Nancy B.
NB
Influencer Marketing Intern
Mid-Market (51-1000 emp.)
"Right fit and very easy to use"
What do you like best about Efficy CRM?

it is a user friendly platform and helps both small scale and large scale businesses.

it helps in keeping all the data in one place that leads to better efficiency and effectiveness. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

it has multiple features and not everyone understands it and hence leads to confusion.

Also, it is a lite expensive for small scale businesses. Review collected by and hosted on G2.com.

Response from Laetitia Baret of Efficy CRM

Thank you Nancy for your review.

Always nice to read that our solutions help people in their daily work, in a user friendly way.

Concerning our wage of features (and prices), we have different solutions in our catalog that fit every company, from ready-to-use to tailor-made solutions.

NILENDRA R.
NR
Senior Associate-Account Development (EMEA)
Mid-Market (51-1000 emp.)
"The CRM of the new age which helps you manage everything with a friendly Interface to navigate"
What do you like best about Efficy CRM?

The ease to track everything from information to interaction in one place along with ease to reach out your potential leads.

Visual insights and gamified interface are key feature which stands out.

Fare pricing compared to other competitors without hampering the quality of service with life long custom upgrades is cherry on the top.

At last the amazing customer support they offer is something which should not be overlooked. Review collected by and hosted on G2.com.

What do you dislike about Efficy CRM?

Not much of thinks I doslike however the web interface can be a bit overwhelming in the beginning and the build in import tool seems to be a bit outdated Review collected by and hosted on G2.com.