NetDocuments
NetDocuments is a cloud-native document management system built for legal professionals who need secure, intelligent, and connected ways to manage their work. Trusted by law firms, corporate legal departments, and public-sector organizations, NetDocuments goes beyond document storage to serve as the central platform where legal work happens. It brings together content, workflows, collaboration, and AI in a single governed environment—helping teams work more efficiently while maintaining strict security, compliance, and auditability. With built-in AI capabilities like intelligent search, automated profiling, and workflow automation, NetDocuments helps legal teams surface insight faster, reduce administrative effort, and apply their expertise where it matters most. Deep integrations with Microsoft 365 and other legal technologies ensure professionals can work seamlessly in the tools they already use — without sacrificing control or governance. NetDocuments is designed to scale with organizations of any size, providing a secure foundation for intelligent legal work today and in the future.
Average Rating: 3.9/5.0
Total Reviews: 37
How Do G2 Users Rate NetDocuments?
- Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
- Performance and Reliability: 1.7/10 (Category avg: 8.7/10)
- File following: 8.3/10 (Category avg: 8.8/10)
- Device Syncing: 6.7/10 (Category avg: 8.8/10)
Who Is the Company Behind NetDocuments?
- Seller: NetDocuments
- Company Website:
- Year Founded: 1998
- HQ Location: Lehi, UT
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Twitter: @netdocuments
6,598 Twitter followers -
LinkedIn® Page: www.linkedin.com
578 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Paralegal
- Top Industries: Law Practice, Legal Services
- Company Size: 45% Medium, 45% Small
What Do G2 Reviewers Say About NetDocuments?
AI-generated summary from verified user reviews
Pros
- Users value the efficient document management features of NetDocuments, such as effective search and easy downloads.
- Users find the ease of creation in NetDocuments enhances workflow with simple saving and downloading of documents.
- Users find NetDocuments easy to use, especially appreciating the effective search and document handling features.
- Users find the easy upload process in NetDocuments convenient, enhancing their document management experience.
- Users find NetDocuments intuitive and easy to navigate, enhancing their overall experience with effective features.
Cons
- Users report multiple billing issues with NetDocuments, including unexpected costs and inadequate support for setup and storage.
- Users express concerns over cost increases due to inadequate sub-folder setups and unexpected storage fees.
- Users find the document management setup cumbersome and feel it lacks adequate support and customization options.
- Users struggle with email integration, finding setup cumbersome and lacking essential features compared to previous systems.
- Users express concerns about the expensive nature of NetDocuments, especially regarding storage and setup costs.
What Are Recent G2 Reviews of NetDocuments?
"Easy to Use with Great Integrations, Analytics, and Pattern Builder"
Rating: 5.0/5.0 stars
— Stacy B.
"Game-Changing Outlook Integration for Fast, Complete File Access"
Rating: 4.5/5.0 stars
— Verified User in Law Practice

