I love that it allows me to work both in the cloud and on-premises, giving me the flexibility to choose based on my infrastructure. The version control and collaboration features are very useful for being able to see who modified which document, revert to previous versions, and easily share with my team—all of which greatly improved coordination. I also realized that it helps improve efficiency and reduce dependence on paper; documents are stored, categorized, and accessible from multiple devices. Daily use benefits me even more from having everything organized with a good implementation. Review collected by and hosted on G2.com.
Technical support, although they respond well when they do, several reviews indicate that the response can take a while and that in some cases, phone or live support isn't as accessible as I would like. Review collected by and hosted on G2.com.
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