iManage Work Reviews

I like it because of its great capacity of centralized solution actions that allows to satisfy the needs of the professional management of work products, also its usefulness has an effective connection of high or low bandwidth and even when they are disconnected, as well as optimizes the actions when working with large files, fully secured and backed up in a network of data centers worldwide

Not on the contrary has been very useful this tool of administration in the cloud to simplify and optimize the work making life easier by giving security in the protection of all actions online

It is a wise choice for powerful document and email management actions designed with the input of hundreds of users of professional services and thanks to its intelligent features to increase productivity

It has undoubtedly been a great help as an efficient and easy-to-use solution,

where you allow all your emails and documents to be managed in a centralized way and securely access them according to the pre-established protocols, as well as the content can be searched completely, which allows all the information of interests to be easy and quick to find in a timely manner

Actually I found everything in a single application and that imanage work with its large task module manages efficiently in the management of documents and emails creating participation spaces where users provide professional services to improve in an excellent time and adequate work, it also has an attractive space to store information and content of interest

The only detail is the search engine that should be a little more updated, although it is not an impediment to say that this application is vital and very useful

When it comes to a virtual organization platform to obtain optimal results, the best alternative to improve the work, direct support is with imanage work the best solution

It has helped to streamline the work thanks to the proper organization and synchronization of all documents and emails in a systematic way, it also gives me the great advantage and benefits to improve the efficient and timely projection of each of the submitted works

Some of the great advantages in favor of this application are multiple functions which allow me to store, search data within the organization, facilitate the relevant search, allowing to locate documents to edit them if deemed necessary within the file, it is automated so it is easy to Use, It is an excellent application that motivates and promotes entrepreneurial work through the administration of documents and emails, where the number of participating users provide professional services with the firm intention of increasing growth and capacity to optimize work in record time , designed to specify and expedite the work

A bit the difficulty to search by the search engine since the new versions do not relate the search, also add or locate some more advanced tools to edit or modify the actions to be made easier and activates the correctors in languages

It is a complete software that connects with what you need, it is very efficient and complete if you are thinking about using it, what do you expect, I invite you to do it

Being able to synchronize it with email already facilitates my work, by having this way of obtaining documents in a timely manner, it also facilitates tasks, classifies files in a systematic way, which prevents loss and in general, provides greater security and trust

is an application that allows me to safely manage and store different types of documents that I contain in my desktop folder, the ease with this application is that through your cloud you can edit them and also is very easy to integrate with email because loo that automates your processes and relieves your work flow significantly. the current versions that I implement believe that it remains at the forefront of many others that are its direct competencies. The good thing about imanage is that I can download it to my mobile phone and edit documents out there.

not that I dislike something as such of this software but I will comment on a professional level suggestions, and I recommend that you download the use of the newer versions of imagane work so the older versions of this application are not very advanced especially the way you integrate with the mail.

the last test versions that I have used seems to me to have the highest standards of quality for professional use, so I recommend downloading it, it does not have an excessive cost and it is very easy to use, so do not stay out.

problems with document control over everything. with imanage I finally have a tool that automates my workflow with respect to documents, because they are very disorganized and with this application I can manage and edit the documents on my desktop safely. also based on its intelligent functions allows you as a professional is to improve the flow of responses when it comes to getting a document from anywhere and without having it ready. since you can easily accommodate it by imanage work and send it in this same way in a faster time.

Among the virtues that I like about this application is because it helps to store, search for data within the organization, facilitating the relevant search, plus this improves productivity because when searching for documents you can edit it if you consider that there are things to change within the file . It is also a fully automated theme so it is easy to use.

imanage work I have in my short experience is that many times it becomes a bit cumbersome search by the search engine since the new versions do not relate the search with a date or keywords that help you find the file more quickly.

On the other hand, the integration with the electronic mail could be improved, opening several emails within the same IMANAGE account.

it is an easy-to-use software and has the necessary tools when working with the archos with the email. So, if you are thinking of using it, what are you waiting for?

Basically the power to integrate it with the email already facilitates me the resolution of a problem by having this way to get the documents every time I peer in a timely manner. facilitates the tasks, classifies the files systematically question that prevents you from losing, and in general provides greater security and confidence to use it

the best of imanage work this excellent task manager is that you fulfill multiple functions to be able to edit different types of documents using the easiest tools but at the same time more advanced for its use. It is a great use that you can do it by configuring it through your email in the best way.

imanage work debe hacer mejores configuraciones en el panel del buscador, si se trata de un documento rápido en el que se encuentra un documento con el nombre y no aparece o cuesta encontrar, debe ser manejado por una palabra clave o por fechas en específico. El correo electrónico a veces tiende a quedarse pegado ser bueno para mejorar la interfaz en el sentido de las cuestiones mínimas que pueden solventar como todo.

is an easy tool to use the truth and put that is integrated as the mail as other applications would be ideal to use it.

Try it and you will see that you feel the difference.

Being a tool that integrates with the mail undoubtedly facilitates the tasks, it is only a matter of saving and editing the documents with imanage so that it will be of great help.

therefore it allows during the workflow that it is more productive and above all reliable at the time of using this platform.

of the things I can mention about this software is the ease with which you can relate, store and manage documents through them, store documents securely in the cloud, gives you the option of editing without losing the original document, all this through a complement of outlook, something very innovative and practical, in addition to it and allows interaction with third parties to share and edit documents without any problem

the configuration process is tedious, the security parameters are not solid enough to remain within the parameters without being modified, exposing any information of the documents to any user, you can not start a free session to use the application and verify the options that gives you storage.

for small companies that need to have more control say in the handling and safekeeping of documents is a good tool

this software is according to my point of view designed for small and medium enterprises, since you have the ability to store or cup documents to third parties without any problem, works mainly with outlook, because through that application you can use all Microsoft tools in this new merger, I think very solid and a great start to back up your files and documents.

I like that it integrates with Outlook. That is about the only thing I like about it. If it fully worked, I might feel differently.

We are on version 9 and it is not user friendly at all. We can't get people to actually use it because it is that bad. The support is dreadful at best and it is not uncommon at all to have them completely miss a scheduled support call. Email messages can look garbled (can't read) which renders them useless. When trying to search for something, you may not always get results (when the person next to you did). So you basically can't trust what it returns. Searching for folders is a pain. You can't easily change the name of a Workspace. We have another department that is just getting this installed and are already talking about pulling out before installation has been completed. It is a running joke here. I am actively looking for alternatives.

Really do your homework before going with this company. I would much prefer to just use an indexing program (like Lookeen or something) and keep everything on our legal share vs using this tool. Evernote Business is a great option as it also integrates with Outlook (and also supports versioning). I've used iManage for roughly 12 years and my eyes can't roll far enough back into my head when their name is mentioned.

The only benefit is that it allows us to archive our emails. We have a retention policy at work and this allows us to archive our emails before they get deleted and to share these emails with the team.

What I like the most about this app is how integrates itself with other really important working tools like Outlook, office, email, your phone and makes everything easier with them, the organization, efficiency and productivity increases thanks to it.

I feel more than pleased with the app and the positive effects that it has in my job so I don't have and specific thing to dislike about it, at least for now. I'm satisfied.

As I mentioned before IManage integrates with other softwares so try to explode that benefit as much as you can, using it to help you manage, organize them and way other things you can do as you keep working with it.

The fact that I can have access to it, online and also offline, is a major benefit for me and has helping me to be on spot in every moment that I need to do something at work using it. Is really secure, which is really important not only for me, for my clients as well, if I need to have access to one of their emails related to a project and edit something; I need to be fully sure is extremely secure and I will not exposed in any case some sensitive information. You can be highly efficient and productive working in just one workflow with all the things IManage integrates.

I am pleased to have this great work tool for its excellent dynamic motivation of productive actions through the good management of files and emails, achieving the collective contribution of professional help to improve and simplify the daily work

I have been very useful implementation, you just have to continue incorporating more updated tools in the taskbar to continue optimizing and improving the professional service provided

Creative, innovative and professional virtual tool to simplify the daily work through its good organization and synchronization of documents and emails efficiently

its implementation has been fascinating having to synchronize and obtain documents quickly and safely has been a great advantage, this tool also facilitates the execution of tasks and at the same time supports the contents adequately creating a safe and reliable work environment

Easily collaborate on document workflows / reviews. Saves all revisions / changes and keeps everything stored in one location. Allows work to be performed via email with little difficulty or confusion in tracking progress.

I don't dislike anything about this product.

If you're looking for a program that will allow you to collaborate on projects, procedures, contracts or any documents that requires multiple teams to be involved, this is the program you want. It keeps everything organized and tracks all changes so you know exactly when and what modifications were made. Notifications are sent via email which make things easy to track and follow up on.

Contract negotiation for third party vendors involving internal stakeholders. Seamless sharing of changes / revisions /edits /redlines. Organized workflows and document repository allowing all drafts to be saved.

This program was so thorough with all the information boxes to fill regarding a document. This made it very easy to input necessary information such as the person this document belonged to, what case it belonged to, if it was a new version of something, etc. I loved the fact that it kept everything so organized and it was so easy to find everything!

The program was integrated with our Microsoft Outlook email program so sometimes it would crash and I would have to shut down the entire computer to get it back up and working. I believe it was because there was so many documents being uploaded at once but it could be very annoying especially when in a rush.

The firm switched over to the program to help appease the issues we had with LegalKey. The attorney had a very hard time finding documents and iManage made it easier for them. The search feature was awesome and very fast which cut down a lot of time.

After using iManage for quite some time, I have become accustom to the ease of being able to save important documents within it and lock them down for permanent client engagements. iManage has many add-ons, which also allows hyperlinks within Word and Excel documents, similar to that of linking to external documents on a local network. This feature is great and is extremely helpful!

I have no serious complaints or dislikes in regards to iManage. I much rather prefer using iManage than other solutions such as Google Drive, a local network drive, etc.

If you are considering using iManage work for its ease of use and functionality, I highly suggest purchasing it! It is a much better, and overall safer, file management system than a local network or shared drive.

Our team has hundreds of tax compliance engagements that require us to organize and sort files easily. At the end of each year, we must also perform a lockdown of the engagement to save our files permanently and disallows team members to change documents in future years. This is especially helpful in our compliance engagements.

As a document management system, the ability for my organization's users to more efficiently find the file or document they're looking for is advantageous. The benefits we gained from transitioning from reliability on a Windows-based file server are endless.

Also, we use iManage Share which has been a wonderful solution for file sharing outside of our organization.

Upon implementation, many issues arose since it is heavily customizable and database driven. Also, there were issues that have occurred during everyday use. I wish it were more ready during the design and implementation process because there always seems to be a hotfix, update, and/or ongoing support ticket process. Although, support has been very good for the most part.

Absolutely take time with the design and implementation process. Take advantage of your pilot group and make sure you provide enough input and resources (to include time) to ensure that the transition into iManage, whether it be from another document management system (or none at all) is as seamless as possible.

Users are no longer accidentally deleting documents or moving folders. The security of our documents and files has improved immensely.

iManage is incredibly easy to navigate and has every feature I could want to do my job efficiently. Any time I think of a need, there is already a way to do it.

I really can't think of anything I'd improve on. I've had no issues with iManage in 2 years of use.

Making it easy to navigate document libraries containing thousands of users. Very simple to replace documents, import new versions.

The ability to customize fields specific to our organization is great. Security is also very tight. Most documents we set to "View" status only so that only the original creator can make changes, plus the ability to mark documents as "Private" so that they don't even come up in search results is great.

I don't pay the bills, but my understanding is that it's expensive. There are different modules to buy, and there has been a couple times where we had to alter a proposed business process because we didn't want to spend the money on a module that would have been needed to implement a procedure.

Plan ahead on how you would like to have your documents organized. That way, when you implement, you should have all the custom fields you need to search.

Besides being a better solution to saving documents in a network "C" drive, if you will, it also makes it possible to go paperless. As a law firm, most of our documents apply to a specific file (or matter). When we need to reference a particular document later on in a legal process, it's very easy to look up the matter in iManage to find all associated documents.

It can be linked up to Outlook and recognizes email addresses and terms in the email and automatically suggests folders where the email should be save.

It may just be our system, but attachments from email are not automatically saved .

As long as the platform is used correctly it is great. Often they try to use a cookie cutter form when opening subfolders which does not work across all practice groups.

It allows multiple users to access the files from any location. Rather than emailing back and forth to find a document, we can access the folder and easily find what you are looking for.

I enjoy that it is integrated into our outlook, so it is essentially a one stop shop for our legal needs. I can pull up a case and shoot off a document in an email immediately.

The search features are not always the best. Sometimes when it's a little buggy, you can't find a document at all which makes it hard for the attorneys that do not regularly use the software.

We use iManage to store our cases. The benefit to having this is we can essentially become paperless.

iManage is tied directly to our Microsoft Office programs. Filing new documents and saving is as easy as selecting the appropriate folder.

The search functionality is not as easy to use as other programs and I am not completely confident I am seeing the correct results.

iManage promotes easy filing of emails and documents. Staff can check out documents to work on them and then another person can check out that document later to continue working on it. This saves people (and the organization) from having many copies of the same document stored in different locations.

I love that it allows you to have a document but also create multiple versions of a document if you're needing a copy to work on that's separate from the original.

I don't like that, occasionally it will crash while integrated with outlook, depending on how many Add-ins are already installed in Outlook. Also at times if someone has the document checked out to work on it but forgot to check it back in before leaving for the day, you can't 'Steal' the lock. You can select to 'unlock' but the edits will be lost.

It's not as complicated as some other document Management programs out there and it's pretty user friendly. I would highly recommend this over others like Worldox, which is awful.

Saving multiple attachment from emails into imanage as storage.

Overall iManage seems to work most of the time. We recently implemented full text searching and I'm particularly impressed by the power of being able to search hundreds of thousands of documents for specific keywords in minimal time.

I understand that some other file management software might be faster at actually saving files to the database. It can be a bit of a drag to try to file 10 e-mails and then you're sitting there looking at a progress bar for a minute.

I think there is a lot of variety in file management software, so this is one area where it is probably worth checking out all options.

Sharing files among lawyers and staff in the law firm; retaining files for precedent purposes; retaining files per professional requirements.

Easy to search, store large amounts and large documents

Buggy on occasion. But that may be due to our it department

Legal work where time literally is money

I like how you are able to get input from numerous of professional services users. It is also very easy to navigate; in return makes it easier to do my job more efficiently.

That sometimes it is not up to speed/ready during the design and implementation process. Because of some update, etc.

No I do not have any recommendations for possible users.

Users are no longer accidentally deleting documents. The security of documents has also improved. Along with it being very easy to replace documents.

I like that you can search across all work products such as email, images and documents

I dislike that some of the functions are not as user friendly and take some time to get used to figuring out in the beginning.

Take time to test it out to see if it is the right platform for your employees

The business problems I am solving is the disorganization that once existed. Before it was impossible to have one platform to search all products, now I can do that easily. I have realized benefits such as saving time, organization and better experiences with sharing files.

I find the search functions helpful and can often find what I need quickly.

I wish it were easier to delete documents from the system. All too often there end up being multiple copies of the same thing and it would be nice to be able to easily clean it up.

None.

I can word search through a document. That is the only positive that I have found. And that is not even close to worth it.

Everything else. Where do I begin? It has lost half of my documents, it doesn't save the latest versions of documents, it emails the wrong versions of documents, and most importantly I can't find my files when I need them. This has cost me so many hours of billable time and my work keeps piling up on me. This is the worst decision my law firm could have made, and I am seriously considering quitting my job because of this.

Don't do it

It has solved nothing. It has only created problems.

I use iManage Work to search invoices that I have generated. It has quick and easy search options that are adjustable. It makes finding document groups or individual invoices easy!

There is a shortcut bar on my Outlook screen that does not seem to work properly.

It saves time and allows me to save my documents individually or in a group.

I like that the software is easily integrated into Microsoft Office and Outlook. It is easy to navigate between each.

The search functions within iManage are pretty poor. It is difficult to search for relevant documents with key terms.

We use iManage to store, organize, and maintain legal records. It is a great system for storing information.

I love Desksite. It is very intuitive and very easy to use.

The icons at the top of Desksite are too small. The worksite addin disables itself a lot in our environment.

I have supported multiple different document management systems. And iManage is by far my favorite. iManage is very intuitive and easy to learn.

iManage provides an orderly platform for the organization of thousands of documents. It allows ease of sharing documents in a central location.

Good organization for storing vast amounts of documents and clear layout for uploading documents.

Hard to upload documents at times and difficult to search. Can be slow to display results.

Great to keep track of multiple versions and edits to a document. Had been beneficial as a common database so that various users can access from different locations.

How you can save to different places, and how you can change the privacy settings and search by different categories.

It is a bit confusing to save something at first. You have to go through a bunch of steps to save one document.

Get a clear training on how to use it, otherwise you may not save a document properly.

You can save and search for documents more efficiently. It is also more secure.

It is very organized and user friendly. I like how it keeps my documents for my team in one area.

I dislike that to rename a document I have to go into properties.

It is centralized systems of storing documents and working on documents.

All my account documents are stored on there and are on a central location.

I think it's a better solution than saving documents locally. much save and easier to access.

the system doesn't really easy to navigate. And not easy to restrict people from documents.

it's a company wide software so everyone has appropriate access to work docs. It's easy to manage as an admin. But people sometime run problem checking docs in in iManage even they took the right steps.

Easy to use outlook interface

Powerful indexer makes it easy to sift through lots of documents

organization across teams is easy thanks to workspaces

Email management works pretty well to keep all correspondence

DMS structure is rigid and prescriptive; lacks flexibility

Indexer is a beast, needs tons of expertise required to keep it running

(until recently) the lack of a proper web-client has been a significant draw back

mobility options need serious help

sharing externally via a web portal is extremely cumbersome

requires lots of third-party tools to make it work

Third-party tools and implementation partners are a must! Plan for extra budget

Document storage, document management, email management, auditing, and access control

It consolidates everything into Outlook.

It is not often easy to find documents. When I am looking to find something in my favorites, it is difficult to find.

It can speed up the process of finding documents when they are located within one file.

Fairly easy to use but crashes a lot. Doesn’t connect well with other programs, but overall interface is good enough.

Crashes a lot. Hard to use multiple different databases (ie multijurisdictions) interchangeably. No real mobile interface.

We would not be able to collaborate as a team without it and it helps our security issues.

Imanage integrates great with office programs. Document versions are easily managed.

The only complaint I have is about lack of ability to set complex securities and to check in document remotely from other users.

Test the evaluation version for compatibility with your software's.

Imanage allows us to store documents securely with the ability to collaborate on documents with one another.

Searchability, and ability to create subfolders to organize documents

I don't like that two documents can have the same name; and I don't like that audio and video files cannot be saved over to it

I think it only works to it's fullest potential when thorough training is given to the users. There are a lot of features that I don't feel are fleshed-out for the users that might make it less cumbersome to utilize.

Management of a huge volume of case files in one database, and the ability to search across the documents to find what is needed.

Imanage is easy to use and very easy to understand. I love that it is built into word and adobe for easy access to documents and saving them.

Sometimes it gets disconnected from word easily and tries to run word in Safe mode.

we are better able to keep documents secure while easily having multiple people use them.

It can provide a simpler, quicker

route to implementation by eradicating the need for costly and timely implementations of new

hardware and software.

guarantees that client data will remain within

their client’s chosen region, replicated between two physical data centre locations for resiliency

purposes. Data cannot be moved or transferred outside of these jurisdictions without the client’s

express written consent.

For organisations that are currently deliberating the on premises versus cloud solutions dilemma for

their document management system, it is critical they choose the right partner to work with.

The ease of this product is one of the best and easiest to use. It didn't take long at all for our company to get it up and running and the users were very happy with the product.

there is still room for improvement for this product in some of the application is just simply a repeat of past systems. The support system for the product also needs some further improvement in helping the customer.

customer support

Healthcare balance

Imanage is the best options out there. The software is easy to use and reliable. Rarely breaks. Well integrated with other softwares.

Only thing i dislike is that it took us so long to go with this software over our previous one. imanage is great.

Do it. Its the best options for document management.

We are better able to share and collaborate on documents. we no longer have issues with multiple version and copies. Security is much easier and can be set from the user side with ease.

The program is so easy to use. It has proved very reliable for our company.

The plugins for other applications crash a lot.

Recommend using Matter Centricity

Document management is so much easier now. being able to share documents, track who made edits, or who deleted etc.

very easy to organize cases and work with their support to get resolution

n/a, do not have any issues with the product

iManage is used by several of our law firm clients and because it is used by many it easy to troubleshoot issues when they arise

Easier for me and my husband and sometimes family to manage our money .

I wish there was an app , and wish they had video chat so they can help you when you have questions .

Keep trying to work with it because it gets easier to use .

Because it helps me and my little small business get organized and send out messages super easy .

IManage hold all our documents with an easy tracking ability to retrieve

iManage has a learning curve that can be hard on new employees

good product

IManage holds and keeps our documents and files. We have easy retrieval and no longer need paper files

We loved the ease of accessibility and the layout not only on the app, but on the website. We loved how it's even tailored to law firms, which is what we are. It's even an award winner of the 2017 ITLA's reward!

we wanted a more fine tuned system where we could edit the paltform and not base it off of the designers view.

we are trying to find a platform for clients and notes and other legal systems.

The ability to save all of my important documents to one place, where they ar secure and can't be lost. I can share these with others or restrict others from seeing them.

The integration with outlook is awful. So many errors and bugs occur, sometimes making use impossible. They need to make both services work together in a more streamlined way.

Quickly saving of documents and emails, and being able to back them up somewhere secure.

That I am able to quickly search a large volume of files easily

It easy to get lost when there are too many folders or sub folders for every matter

Organization and efficiency

I like that everyone can have access to the document and the search capabilities

I don’t like that you can’t edit if someone else is using the document.

Just ensure you remember the number of the documents you need

We have misplaced files so this has helped to be able to print out the document needed