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iManage Work Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

iManage Work Media

iManage Work Demo - iManage Work User Interface
iManage Work has a simple modern user interface that mirrors consumer applications like Amazon and Google, with intuitive features that work the way users want to work and requires minimal training. iManage Work provides a helpful preview pane that displays content before it is opened, which i...
iManage Work Demo - Search Previewed Documents in Work 10
Search documents stored in Work 10 by simply typing a search clause to view for all the places the clause appears in the document. High-quality previews display a thumbnail view of the document and highlight the selected clause. Users can quickly scan large legal documents, even on low-bandwidth ...
iManage Work Demo - Personalised Search
iManage Work 10 includes powerful and personalised document search to cut through the clutter and deliver more accurate results, by remembering what the user searchers for and how they work. A simple and powerful search interface enables easy navigation of results, with customized views built on ...
iManage Work Demo - Document Timeline
iManage Work offers a modern interactive approach to capabilities like document history and version control. Users can view document history across multiple versions based on activity, with an interactive visual dashboard allowing them to identify who made what changes when, at a glance.
iManage Work Demo - Advanced Search
Conduct advanced searches in iManage Work by building an advanced query. Whilst most users can simply type to search for content, Knowledge miners who need more granular control can easily curate a complex search to find specific content using Advanced Search. Watch more here: https://youtu.be...
iManage Work Demo - Drag & Drop in iManage Work
Easily file documents in iManage Work with the user friendly drag and drop function. The tree structure allows users to organise documents efficiently and navigate the Document Management System with a few simple clicks.
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iManage Work Reviews (285)

Reviews

iManage Work Reviews (285)

4.3
285 reviews

Pros & Cons

Generated from real user reviews
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DS
Senior M365 Support Analyst
Enterprise (> 1000 emp.)
"Seamless Microsoft Integration, Powerful Management—Minor Hiccups with Updates and Third-Party Tools"
What do you like best about iManage Work?

What I like best about iManage Work is its seamless integration with Microsoft tools and its powerful document management capabilities. It makes it easy to organize, search, and collaborate on files securely, whether I'm in the office or using the mobile app. Features like version control, task tracking, and automated workflows really streamline my daily operations and improve efficiency. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

While iManage Work provides strong document management capabilities and useful integration features, some users experience inconsistent responsiveness, particularly following Office updates that may lead to icon display problems in Outlook. System maintenance downtime, especially when working with legacy databases, can interrupt access to important documents and hinder email filing. Furthermore, integration with third-party tools such as Litera Compare sometimes necessitates manual configuration adjustments, which can increase the workload for support teams. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Deepak, We’re humbled by your support and will share this with the team to let them know how we are doing.

Saurabh S.
SS
Search Engine Optimization Executive
Marketing and Advertising
Small-Business (50 or fewer emp.)
"A useful tool"
What do you like best about iManage Work?

It has gotten a lot better, the Versions panel is cleaner, search is much smarter, and the My Documents tab shows way more of your files. Also, ask iManage now can summarize stuff, pull out timelines, and even handle big sets of documents faster with improved OCR. Basically, it’s quicker, easier, and a lot more helpful day to day. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

iManage Work is great, but there’s room to grow. It can still lag a bit on really large matters, the app could be smoother, and some parts of the interface feel a little outdated compared to the newer features. More integrations with tools like Slack or project apps would make it even handier, and clearer AI explanations would build more trust. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Saurabh, We're glad to hear you find our tool useful! Thank you for your feedback!

Vinay P.
VP
Senior Software Engineer/RPA Developer
Enterprise (> 1000 emp.)
"Timeless Mind in a Digital Souls"
What do you like best about iManage Work?

I love how iManage Work keeps all my docs and emails in one super-organized, secure spot—it’s a lifesaver for staying on top of things! The way it plays nice with Microsoft Office makes editing and sharing a breeze. Its search is like a magic wand, pulling up exactly what I need in seconds. Plus, being able to work from any device feels like freedom, especially on the go! Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Man, setting up iManage Work can be a bit of a headache if you’re not super tech-savvy—it’s not always plug-and-play. Also, the search can sometimes act up, making you dig a little harder for that one file you need. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Vinay, We’re really grateful and appreciate you taking the time to share your feedback with us.

KW
Director of IT
Mid-Market (51-1000 emp.)
"A Matter-Centric Game Changer"
What do you like best about iManage Work?

iManage has streamlined how we manage documents by keeping everything tied to the right matter—emails, files, and notes all in one place. No more searching through inboxes or drives. With intuitive folders, Outlook/Office integration, and version control, it fits perfectly into our legal workflow and keeps us organized where it matters most. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

The current version of iManage IMCC is outdated and no longer meets the evolving needs of our legal and IT teams. It lacks the flexibility found in newer tools. Its limited functionality can create bottlenecks, especially as our workflows become more complex. Upgrading or replacing IMCC would make it easier for IT to perform admin level tasks. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Kim, We really appreciate your insight and detail!

Sri Ram P.
SP
Technical Content Dev Lead
Small-Business (50 or fewer emp.)
"1 solution for effective data management"
What do you like best about iManage Work?

Integration with MS Outlook is helping a lot to save emails directly. The advanced search operation is quite handy in cases where queries are of a complex nature. Cross-device compatibility with consistent experience is great Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Latency can be improved a lot. File synchronization is often slow. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Thank you for your 5-star rating and for being an amazing part of our journey. We appreciate you!

Rohit S.
RS
Senior executive - Digital Operations & Platforms
Mid-Market (51-1000 emp.)
"Easy to use and time saver"
What do you like best about iManage Work?

The latest November 2025 update about the improved email copying feature. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Performance tuning for speed demons and UI polish to feel less like a relic. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Rohit, Being able to help you save time is paramount! Thank you for sharing your feedback. I will share this with the team to let them know how we are doing.

CL
coordinator
Mid-Market (51-1000 emp.)
"Excellent document management tool"
What do you like best about iManage Work?

I highlight how easy it is to use and the security its environment offers. I use the tool daily. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

I would like it to have better integration with Adobe for opening documents. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Clara, We truly appreciate your feedback and 5 star rating.

Verified User in Marketing and Advertising
UM
Mid-Market (51-1000 emp.)
"Document and email management"
What do you like best about iManage Work?

The concept of organizing the client information is brought up to the next level now. The structure this tool uses is very helpful for easy retrieval of data. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

I can see a lots of updates are already being processed by the team. The updates they provide are already met our expectations. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Thank you! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

Lisa M.
LM
IT Learning & Development Specialist
Enterprise (> 1000 emp.)
"Manage Connect Live Chicago"
What do you like best about iManage Work?

Being able to save my documents and share them with people in real time and knowing that they are safe and secure. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Only seeing last 30 days of my documents. Having other users workspace in my matters when I haven’t used it in 30 days. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Lisa, Your 5-star review brightens our day and serve as a constant reminder of why we love what we do. I'll be sure to share your feedback.

YL
Legal Advisor
Mid-Market (51-1000 emp.)
"Excellent tool to easily build a tactile storage on a daily basis"
What do you like best about iManage Work?

I like the agile and practical way of using the tool. It gives me clear and decisive control. Review collected by and hosted on G2.com.

What do you dislike about iManage Work?

Occasionally, there may be instabilities in communication with the Database, which can take a long time to receive a response. But nothing substantially bad, just specific details. Review collected by and hosted on G2.com.

Response from Gabrielle Manuel of iManage

Yan, Thank you so much for taking the time to leave us a 5-star rating! I will share this with the team to let them know how we are doing.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

12 months

Average Discount

10%

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iManage Work Features
File Type Support
Metadata
OCR Scanning
Performance and Reliability
Reporting and Auditing
Process Automation
Conditions
Case Management
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