iManage Work Reviews & Product Details

Ease of use, well thought out, progress of platform. Cloud product will be great once it aligns with our business objectives and we can actually use it. Being on a platform that is used by everyone gives us the ability to be on the same field and get new features sooner than other platforms. Review collected by and hosted on G2.com.

Most of my complaints come from the fact that we have to be on premise, which I understand is not the model they are putting most of their effort. Management of on premise product is complex requiring a lot of time and effort to stay current. Review collected by and hosted on G2.com.

The application is very easy to navigate and highly customizable. As a developer, the API is very simple to understand and use and it is stable. The support for the API was outstanding and we were able to create our own bi-directional integration between our matter management system and iManage without the need to hire external specialists. The application itself is very clean and navigation throughout the platform is intuitive. Most attorney work teams were able to catch on very quickly. Review collected by and hosted on G2.com.

The migration of existing data from our shared drive had a few hiccups, however it all worked out for the better in the end. We implemented iManage during the COVID-19 pandemic, which was also unique and very challenging, since we did not have the face-to-face customer interaction for training. Review collected by and hosted on G2.com.

iManage and in particular iManage in the cloud, (Work 10) provides a secure and technologically advanced platform for you to manage all of your document assets. The regular updates on the cloud platform are completed with little or no downtime to the end user, and we are served up new intuitive interfaces with which your users can quickly adopt and get back to the real work at hand. Review collected by and hosted on G2.com.

Some areas of the UI have been optimised in a way in which presents well on the screen, but misses important metadata being available to the end user. It would be good to be able to configure this. Review collected by and hosted on G2.com.

Web and mobile accessibility is the best. We are now able to access all of our documents when and where we need them. Review collected by and hosted on G2.com.

Search could be enhanced a bit. Many times my search terms don’t get immediate hits, but after playing with different connotations of the same keyword, eventually I get what I am looking for. Review collected by and hosted on G2.com.

The user friendliness and the way it connects to what the business needs Review collected by and hosted on G2.com.

The older client (FIlesite) has a larger footprint in Outlook that sometimes conflicts with other add-ons. The new client does not have this problem. Review collected by and hosted on G2.com.

My review comes from a back-end administrator. The best thing I can say about Work (on-prem at least) is that there are several ways to access the data and manage processes. While I primarily use SQL (Reporting Services, Stored Procedures, Agent jobs), I also have code that access the systems via the API, and have monitoring tools made with power shell.

I really like the flexibility. Review collected by and hosted on G2.com.

The documentation for the API could be better. Also, some of the SQL tables can be obscure. Review collected by and hosted on G2.com.

That we are no longer using Filesite, very mobile - I can administer several requests via my phone, and the timeline feature gives greater versitility to restoring files by us (admins) and the user as well. Review collected by and hosted on G2.com.

the workspace generator program is very limiting and not easily automated. A web based program is needed that is very versatile that would allow me to move off my 3rd party program we use now Review collected by and hosted on G2.com.

I really appreciate being able to have a "folder structure" which allows the users to feel like they're using a regular drive... Review collected by and hosted on G2.com.

There is nothing to dislike about iManage… Review collected by and hosted on G2.com.

It offers all of the transactions that a user could possibly want to manage their files all in one location. Review collected by and hosted on G2.com.

The top ribbon like search buttons can sometimes mislead the user when entering in possible search criteria. Review collected by and hosted on G2.com.

iManage Work provides a solid tool for managing large volumes of documents in a law firm. The iManage team continues to innovate in this space and add features which contribute towards it's ease of use. The iManage Work Mobility app provides easy access to documents on iOS devices. Review collected by and hosted on G2.com.

Third party utilities are needed to handle routine functions such as creating and modifying workspaces. Review collected by and hosted on G2.com.

i like that it allows everything to be in one place with easy search abilities Review collected by and hosted on G2.com.

I dont like that you cant see all the documents in a folder and that it only shows the first 50 Review collected by and hosted on G2.com.

iManage makes it easy for me to create, coordinate and collaborate on documents and emails, on any device perfectly. I consider having a unique experience because it offers me a mobile user interface through tablets, phones and desktops. In the same way it gives me absolute security which allows me to protect important documents effectively. Review collected by and hosted on G2.com.

I would like to have security of files and documents sometimes they are unprotected, it would be necessary to improve this function and have satisfactory results. Review collected by and hosted on G2.com.

Eu já usei outros sistemas de gerenciamento de documentos e é realmente o melhor para mim, a interface e a experiência como um usuário excelente têm muitas outras funções, incluindo a IA. Possui muitas ferramentas colaborativas e, entre colegas, podemos trabalhar ao vivo no mesmo documento e arquivá-lo em um único local. Review collected by and hosted on G2.com.

O programa foi integrado ao nosso programa de email do Microsoft Outlook, por vezes, travava e eu precisava desligar o computador inteiro para voltar a funcionar. Acredito que foi porque havia tantos documentos sendo carregados de uma só vez, mas poderia ser muito irritante, especialmente quando apressado. Review collected by and hosted on G2.com.

I like that I can find anything that my predecessor saved. Review collected by and hosted on G2.com.

I dislike that it feels crowded and that the search tool is not always very useful. I don't like that the auto search field is title. Review collected by and hosted on G2.com.

The navigation option is better than before, and a lot easier to use. the look and feel of the interface is also much improved compared to 9.3.x. Review collected by and hosted on G2.com.

back-end only does not give a full view. Review collected by and hosted on G2.com.

It is important to note that iManage is a great tool because it allows me to correctly manage the large part of the sales and project negotiation. On the other hand, I establish a very good workflow based on the organization and automation of projects, being able to create various types of custom work. Review collected by and hosted on G2.com.

It is also appropriate to implement a variety of designs for the presentation of reports since it would be of great pleasure. Review collected by and hosted on G2.com.

User friendly

Flexible

Ability to work with other modules Review collected by and hosted on G2.com.

I would like to see more functions available within control center to enable our Service Desk to assist with frequent queries. Review collected by and hosted on G2.com.

This is by far the best document management software I have used. This help us organized, and be on the same page when sending draft documents and revisions. I also like the fact that it shows who opened and made edits on a document. Review collected by and hosted on G2.com.

What I dislike about this software is the integration with our PDF software. For some reason, after the latest update, we have lost the ability to convert documents to PDF. This may be an internal issue, but our PDF software is also very common, so I don't think we should have any problems. Review collected by and hosted on G2.com.

iManage Work allows me to edit documents by using an Outlook add-in, that it's displayed as a side bar on the screen, which works great to make quick editions to a file. The searcher is very accurate and makes it really easy to find the right file when adding especial filters. But what's definitely my favorite this about iManage Work is that I can customize it for any department, so I'm able to divide the space on the cloud for every department, providing them special access. Review collected by and hosted on G2.com.

The iManage Communication Server does not link properly to Outlook folders and create duplicates, taking space from the cloud and limiting the rest of the documents.Also, iManage Work doesn't allow me to open several email accounts with the same iManage accounts. This is a feature that should be considered and implemented. Review collected by and hosted on G2.com.

The software works best when an expert using it.

The document sharing is made easy and timely

The company can rely on the software for content management and ECM, Review collected by and hosted on G2.com.

Although the software is useful it is very complicated and is not easy to use. Particularly if one is not experienced you can hardly get desired results. Review collected by and hosted on G2.com.

Whether you are an existing client looking for greater IT agility and more rapid time to impact, or an organization considering iManage for the first time, the iManage cloud is a modern, robust, secure way to get up and running quickly and easily, all for a low monthly subscription fee. Join the hundreds of organizations that have already chosen the iManage Cloud for Work Review collected by and hosted on G2.com.

The subscription fee. It costs to much.. Review collected by and hosted on G2.com.

It provides real time access to all of our users. You can easily customize permissions and allow for Outlook integration. Review collected by and hosted on G2.com.

In order to fully use this product, you need a good administrator and good training materials. Review collected by and hosted on G2.com.

Very organized and easy to save and locate documents across folders Review collected by and hosted on G2.com.

Lack of customization options and being able to remove folders when not being used for a long period of time Review collected by and hosted on G2.com.

I like that iManage enables me to search all MS Office suite docs in one place. Review collected by and hosted on G2.com.

I do not like that iManage always asks me to syncrhonize and check-in and check-out documents. Review collected by and hosted on G2.com.

I like that you can integrate iManage into Outlook. Review collected by and hosted on G2.com.

I do not like the searching features they seem a bit clumsy. Review collected by and hosted on G2.com.