iManage Work

3.9
(84)

iManage software enables teams to work together securely with the exploding volume of documents and email from any location, using any device. WorkSite is a simple-to-use document management system that can be deployed across your organization quickly, with minimal training and at a low total cost, for a rapid return on investment.

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Showing 84 iManage reviews
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SIMON M.
Validated Reviewer
Review Source
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"Very impressive with document management in the company."

What do you like best?

Reliable with storage of documents in the cloud which makes it easy to access them when i need them

Secure platform which to access the account the user must provide the username and password.

its cheap compared to other programs for document management.

am able to share documents through emails and social media platform.

compatible with microsoft products thus very convinient.

What do you dislike?

when downloading and uploading the videos files imanage work takes alot of time.

Recommendations to others considering the product:

yes i would recommend imanage work since its cheap with large storage capacity of documents and other files.

Cloud storage ensures the documents such as invoices and LPOs are accessed from anywhere anytime thus improving business operation and efficiency at work.

Very secure since to access the account need authorized access.

What problems are you solving with the product? What benefits have you realized?

Helps with storage of business documents such as invoices,purchase orders and LPOs which makes it easy to send to clients since they are in the cloud.

Efficieecy and performance of the program since its faster with download and upload of the documents.

sharing files is simple with the program.

Live editing thus being able to correct the document before it reaches to the client

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john m.
Validated Reviewer
Review Source
content

"Great with budgeting and storage of files thus very convinient."

What do you like best?

Its very easy to create an account with Imanage work.

Great with budgeting which makes it efficient.

Helps with storage of files and great for sharing of files.

Device synchronization which ensures access of account from any device.

Cloud storage which ensures access of accounts from anywhere.

What do you dislike?

no complaints with Imanage work but when uploading the video files.

Recommendations to others considering the product:

Yes i would recommend imanage work which makes it convinient for sharing of files and great with storage of files.

Reliable for cloud storage which makes it easy to access the files from anywhere in the world.

Great with device synchronization which makes it easy to access of account from any device.

What problems are you solving with the product? What benefits have you realized?

Great with storage of files in the cloud thus ensures access of files from anywhere in the world.

Helps with sharing of files with colleagues and friends.

Helps with storage of invoices and LPOs.

Device synchronization which helps with access of accounts from any device.

What Business Content Management solution do you use?

Thanks for letting us know!
Elizabeth W.
Validated Reviewer
Review Source
content

"iManage Work Review"

What do you like best?

What i like about iManage Work is that it has a user friendly interface. The software is also easy to use and implement. If your company wants to customize documents and reports then, iManage will help you achieve this. The software helps the business to significantly cut down the cost of business management.

What do you dislike?

The cost of buying the license and maintenance is high for small business.

Recommendations to others considering the product:

iManage is an excellent software that can be used across all industries. Comparing with other software offering the same services you find that it is easy to use and can be customized for specific uses. I would recommend the software to both midsize and large companies.

What problems are you solving with the product? What benefits have you realized?

The company used the software to manage the business activities such as, employer and manager self services, salary administration, Business search and business content management. The iManage can be used by mid size to large company.

Luis Miguel F.
Validated Reviewer
Review Source
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Safe tool for efficient actions for emails and documents"

What do you like best?

I like it because of its great capacity of centralized solution actions that allows to satisfy the needs of the professional management of work products, also its usefulness has an effective connection of high or low bandwidth and even when they are disconnected, as well as optimizes the actions when working with large files, fully secured and backed up in a network of data centers worldwide

What do you dislike?

Not on the contrary has been very useful this tool of administration in the cloud to simplify and optimize the work making life easier by giving security in the protection of all actions online

Recommendations to others considering the product:

It is a wise choice for powerful document and email management actions designed with the input of hundreds of users of professional services and thanks to its intelligent features to increase productivity

What problems are you solving with the product? What benefits have you realized?

It has undoubtedly been a great help as an efficient and easy-to-use solution,

where you allow all your emails and documents to be managed in a centralized way and securely access them according to the pre-established protocols, as well as the content can be searched completely, which allows all the information of interests to be easy and quick to find in a timely manner

Pedro J.
Validated Reviewer
Review Source
content

"Multifunctional program for adequate and secure administration of documents and emails"

What do you like best?

Actually I found everything in a single application and that imanage work with its large task module manages efficiently in the management of documents and emails creating participation spaces where users provide professional services to improve in an excellent time and adequate work, it also has an attractive space to store information and content of interest

What do you dislike?

The only detail is the search engine that should be a little more updated, although it is not an impediment to say that this application is vital and very useful

Recommendations to others considering the product:

When it comes to a virtual organization platform to obtain optimal results, the best alternative to improve the work, direct support is with imanage work the best solution

What problems are you solving with the product? What benefits have you realized?

It has helped to streamline the work thanks to the proper organization and synchronization of all documents and emails in a systematic way, it also gives me the great advantage and benefits to improve the efficient and timely projection of each of the submitted works

Pedro A.
Validated Reviewer
Review Source
content

"Fascinating document and email management tool to work efficiently and securely organized"

What do you like best?

Some of the great advantages in favor of this application are multiple functions which allow me to store, search data within the organization, facilitate the relevant search, allowing to locate documents to edit them if deemed necessary within the file, it is automated so it is easy to Use, It is an excellent application that motivates and promotes entrepreneurial work through the administration of documents and emails, where the number of participating users provide professional services with the firm intention of increasing growth and capacity to optimize work in record time , designed to specify and expedite the work

What do you dislike?

A bit the difficulty to search by the search engine since the new versions do not relate the search, also add or locate some more advanced tools to edit or modify the actions to be made easier and activates the correctors in languages

Recommendations to others considering the product:

It is a complete software that connects with what you need, it is very efficient and complete if you are thinking about using it, what do you expect, I invite you to do it

What problems are you solving with the product? What benefits have you realized?

Being able to synchronize it with email already facilitates my work, by having this way of obtaining documents in a timely manner, it also facilitates tasks, classifies files in a systematic way, which prevents loss and in general, provides greater security and trust

Ricardo P.
Validated Reviewer
Review Source
content

"manage documents securely with imanage work"

What do you like best?

is an application that allows me to safely manage and store different types of documents that I contain in my desktop folder, the ease with this application is that through your cloud you can edit them and also is very easy to integrate with email because loo that automates your processes and relieves your work flow significantly. the current versions that I implement believe that it remains at the forefront of many others that are its direct competencies. The good thing about imanage is that I can download it to my mobile phone and edit documents out there.

What do you dislike?

not that I dislike something as such of this software but I will comment on a professional level suggestions, and I recommend that you download the use of the newer versions of imagane work so the older versions of this application are not very advanced especially the way you integrate with the mail.

Recommendations to others considering the product:

the last test versions that I have used seems to me to have the highest standards of quality for professional use, so I recommend downloading it, it does not have an excessive cost and it is very easy to use, so do not stay out.

What problems are you solving with the product? What benefits have you realized?

problems with document control over everything. with imanage I finally have a tool that automates my workflow with respect to documents, because they are very disorganized and with this application I can manage and edit the documents on my desktop safely. also based on its intelligent functions allows you as a professional is to improve the flow of responses when it comes to getting a document from anywhere and without having it ready. since you can easily accommodate it by imanage work and send it in this same way in a faster time.

kimberly R.
Validated Reviewer
Review Source
content

"test imanage and you will see the results"

What do you like best?

Among the virtues that I like about this application is because it helps to store, search for data within the organization, facilitating the relevant search, plus this improves productivity because when searching for documents you can edit it if you consider that there are things to change within the file . It is also a fully automated theme so it is easy to use.

What do you dislike?

imanage work I have in my short experience is that many times it becomes a bit cumbersome search by the search engine since the new versions do not relate the search with a date or keywords that help you find the file more quickly.

On the other hand, the integration with the electronic mail could be improved, opening several emails within the same IMANAGE account.

Recommendations to others considering the product:

it is an easy-to-use software and has the necessary tools when working with the archos with the email. So, if you are thinking of using it, what are you waiting for?

What problems are you solving with the product? What benefits have you realized?

Basically the power to integrate it with the email already facilitates me the resolution of a problem by having this way to get the documents every time I peer in a timely manner. facilitates the tasks, classifies the files systematically question that prevents you from losing, and in general provides greater security and confidence to use it

Kelly H.
Validated Reviewer
Review Source
content

"what you should know about a task manager imanage"

What do you like best?

the best of imanage work this excellent task manager is that you fulfill multiple functions to be able to edit different types of documents using the easiest tools but at the same time more advanced for its use. It is a great use that you can do it by configuring it through your email in the best way.

What do you dislike?

imanage work debe hacer mejores configuraciones en el panel del buscador, si se trata de un documento rápido en el que se encuentra un documento con el nombre y no aparece o cuesta encontrar, debe ser manejado por una palabra clave o por fechas en específico. El correo electrónico a veces tiende a quedarse pegado ser bueno para mejorar la interfaz en el sentido de las cuestiones mínimas que pueden solventar como todo.

Recommendations to others considering the product:

is an easy tool to use the truth and put that is integrated as the mail as other applications would be ideal to use it.

Try it and you will see that you feel the difference.

What problems are you solving with the product? What benefits have you realized?

Being a tool that integrates with the mail undoubtedly facilitates the tasks, it is only a matter of saving and editing the documents with imanage so that it will be of great help.

therefore it allows during the workflow that it is more productive and above all reliable at the time of using this platform.

Gabriela B.
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"save time and space with Imanage work, the most advanced task manager"

What do you like best?

of the things I can mention about this software is the ease with which you can relate, store and manage documents through them, store documents securely in the cloud, gives you the option of editing without losing the original document, all this through a complement of outlook, something very innovative and practical, in addition to it and allows interaction with third parties to share and edit documents without any problem

What do you dislike?

the configuration process is tedious, the security parameters are not solid enough to remain within the parameters without being modified, exposing any information of the documents to any user, you can not start a free session to use the application and verify the options that gives you storage.

Recommendations to others considering the product:

for small companies that need to have more control say in the handling and safekeeping of documents is a good tool

What problems are you solving with the product? What benefits have you realized?

this software is according to my point of view designed for small and medium enterprises, since you have the ability to store or cup documents to third parties without any problem, works mainly with outlook, because through that application you can use all Microsoft tools in this new merger, I think very solid and a great start to back up your files and documents.

Jackie B.
Validated Reviewer
Review Source
content

"Is this really the best out there? Version 9.3.1.67"

What do you like best?

I like that it integrates with Outlook. That is about the only thing I like about it. If it fully worked, I might feel differently.

What do you dislike?

We are on version 9 and it is not user friendly at all. We can't get people to actually use it because it is that bad. The support is dreadful at best and it is not uncommon at all to have them completely miss a scheduled support call. Email messages can look garbled (can't read) which renders them useless. When trying to search for something, you may not always get results (when the person next to you did). So you basically can't trust what it returns. Searching for folders is a pain. You can't easily change the name of a Workspace. We have another department that is just getting this installed and are already talking about pulling out before installation has been completed. It is a running joke here. I am actively looking for alternatives.

Recommendations to others considering the product:

Really do your homework before going with this company. I would much prefer to just use an indexing program (like Lookeen or something) and keep everything on our legal share vs using this tool. Evernote Business is a great option as it also integrates with Outlook (and also supports versioning). I've used iManage for roughly 12 years and my eyes can't roll far enough back into my head when their name is mentioned.

What problems are you solving with the product? What benefits have you realized?

The only benefit is that it allows us to archive our emails. We have a retention policy at work and this allows us to archive our emails before they get deleted and to share these emails with the team.

Vicente Emilio R.
Validated Reviewer
Review Source
content

"Clever and efficient tool for a professional "

What do you like best?

What I like the most about this app is how integrates itself with other really important working tools like Outlook, office, email, your phone and makes everything easier with them, the organization, efficiency and productivity increases thanks to it.

What do you dislike?

I feel more than pleased with the app and the positive effects that it has in my job so I don't have and specific thing to dislike about it, at least for now. I'm satisfied.

Recommendations to others considering the product:

As I mentioned before IManage integrates with other softwares so try to explode that benefit as much as you can, using it to help you manage, organize them and way other things you can do as you keep working with it.

What problems are you solving with the product? What benefits have you realized?

The fact that I can have access to it, online and also offline, is a major benefit for me and has helping me to be on spot in every moment that I need to do something at work using it. Is really secure, which is really important not only for me, for my clients as well, if I need to have access to one of their emails related to a project and edit something; I need to be fully sure is extremely secure and I will not exposed in any case some sensitive information. You can be highly efficient and productive working in just one workflow with all the things IManage integrates.

JEREMIAS P.
Validated Reviewer
Review Source
content

" Secure data in the cloud"

What do you like best?

allows the easy file sharing and the safest way, provides a synergy in the department of the organization as there is a more effective communication when requesting or require a report or file in specifics.

What do you dislike?

The mobile application is super heavy and the files seen are stored in the phone memory so you have to have enough memory if you want to use the software.

Recommendations to others considering the product:

buy the office files and have access immediately.

What problems are you solving with the product? What benefits have you realized?

My experience has been better and better, I'm in charge of the human resources department and when I send a file request from another department, I enter the software incorporated by the company and I access and communicate with the departments I need, as many reports as records , videos, any file can be available at any time.

Carlos G.
Validated Reviewer
Review Source
content

"Successful and complete tool to work reliably documents and emails"

What do you like best?

I am pleased to have this great work tool for its excellent dynamic motivation of productive actions through the good management of files and emails, achieving the collective contribution of professional help to improve and simplify the daily work

What do you dislike?

I have been very useful implementation, you just have to continue incorporating more updated tools in the taskbar to continue optimizing and improving the professional service provided

Recommendations to others considering the product:

Creative, innovative and professional virtual tool to simplify the daily work through its good organization and synchronization of documents and emails efficiently

What problems are you solving with the product? What benefits have you realized?

its implementation has been fascinating having to synchronize and obtain documents quickly and safely has been a great advantage, this tool also facilitates the execution of tasks and at the same time supports the contents adequately creating a safe and reliable work environment

Anna W.
Validated Reviewer
Review Source
content

"Excellent Collaboration Tool"

What do you like best?

Easily collaborate on document workflows / reviews. Saves all revisions / changes and keeps everything stored in one location. Allows work to be performed via email with little difficulty or confusion in tracking progress.

What do you dislike?

I don't dislike anything about this product.

Recommendations to others considering the product:

If you're looking for a program that will allow you to collaborate on projects, procedures, contracts or any documents that requires multiple teams to be involved, this is the program you want. It keeps everything organized and tracks all changes so you know exactly when and what modifications were made. Notifications are sent via email which make things easy to track and follow up on.

What problems are you solving with the product? What benefits have you realized?

Contract negotiation for third party vendors involving internal stakeholders. Seamless sharing of changes / revisions /edits /redlines. Organized workflows and document repository allowing all drafts to be saved.

Hellen M.
Validated Reviewer
Review Source
content

"iManage Work"

What do you like best?

The software works best when an expert using it.

The document sharing is made easy and timely

The company can rely on the software for content management and ECM,

What do you dislike?

Although the software is useful it is very complicated and is not easy to use. Particularly if one is not experienced you can hardly get desired results.

Recommendations to others considering the product:

Considering the services and how the software has helped us with content management, i can recommend the software to any other company that needs the same help.

What problems are you solving with the product? What benefits have you realized?

We used the software to do content and document management in our firm,. Email can also be strssful to manage but with the iManage Work it becomes easy.

UL
User in Legal Services
Validated Reviewer
Review Source
content

"My favorite file management program yet!"

What do you like best?

This program was so thorough with all the information boxes to fill regarding a document. This made it very easy to input necessary information such as the person this document belonged to, what case it belonged to, if it was a new version of something, etc. I loved the fact that it kept everything so organized and it was so easy to find everything!

What do you dislike?

The program was integrated with our Microsoft Outlook email program so sometimes it would crash and I would have to shut down the entire computer to get it back up and working. I believe it was because there was so many documents being uploaded at once but it could be very annoying especially when in a rush.

What problems are you solving with the product? What benefits have you realized?

The firm switched over to the program to help appease the issues we had with LegalKey. The attorney had a very hard time finding documents and iManage made it easier for them. The search feature was awesome and very fast which cut down a lot of time.

UA
User in Accounting
Validated Reviewer
Review Source
content

"Easy to use when sorting important documents and files!"

What do you like best?

After using iManage for quite some time, I have become accustom to the ease of being able to save important documents within it and lock them down for permanent client engagements. iManage has many add-ons, which also allows hyperlinks within Word and Excel documents, similar to that of linking to external documents on a local network. This feature is great and is extremely helpful!

What do you dislike?

I have no serious complaints or dislikes in regards to iManage. I much rather prefer using iManage than other solutions such as Google Drive, a local network drive, etc.

Recommendations to others considering the product:

If you are considering using iManage work for its ease of use and functionality, I highly suggest purchasing it! It is a much better, and overall safer, file management system than a local network or shared drive.

What problems are you solving with the product? What benefits have you realized?

Our team has hundreds of tax compliance engagements that require us to organize and sort files easily. At the end of each year, we must also perform a lockdown of the engagement to save our files permanently and disallows team members to change documents in future years. This is especially helpful in our compliance engagements.

Robert W.
Validated Reviewer
Review Source
content

"A Document Management System Designed To Improve Productivity"

What do you like best?

As a document management system, the ability for my organization's users to more efficiently find the file or document they're looking for is advantageous. The benefits we gained from transitioning from reliability on a Windows-based file server are endless.

Also, we use iManage Share which has been a wonderful solution for file sharing outside of our organization.

What do you dislike?

Upon implementation, many issues arose since it is heavily customizable and database driven. Also, there were issues that have occurred during everyday use. I wish it were more ready during the design and implementation process because there always seems to be a hotfix, update, and/or ongoing support ticket process. Although, support has been very good for the most part.

Recommendations to others considering the product:

Absolutely take time with the design and implementation process. Take advantage of your pilot group and make sure you provide enough input and resources (to include time) to ensure that the transition into iManage, whether it be from another document management system (or none at all) is as seamless as possible.

What problems are you solving with the product? What benefits have you realized?

Users are no longer accidentally deleting documents or moving folders. The security of our documents and files has improved immensely.

UL
User in Law Practice
Validated Reviewer
Verified Current User
Review Source
content

"iManage can be great for large content management but needs a good administrator"

What do you like best?

It provides real time access to all of our users. You can easily customize permissions and allow for Outlook integration.

What do you dislike?

In order to fully use this product, you need a good administrator and good training materials.

Recommendations to others considering the product:

Make sure you have identified a good DBA and have valid rules in place to implement system-wide. Also, if this is a full DMS system, do not allow users to save files anywhere other than within the system itself.

What problems are you solving with the product? What benefits have you realized?

This allows us to wall off certain users for conflicts.

Brandy S.
Validated Reviewer
Verified Current User
Review Source
content

"Simple and complete"

What do you like best?

iManage is incredibly easy to navigate and has every feature I could want to do my job efficiently. Any time I think of a need, there is already a way to do it.

What do you dislike?

I really can't think of anything I'd improve on. I've had no issues with iManage in 2 years of use.

What problems are you solving with the product? What benefits have you realized?

Making it easy to navigate document libraries containing thousands of users. Very simple to replace documents, import new versions.

James H.
Validated Reviewer
Verified Current User
Review Source
content

"Excellent document management solution"

What do you like best?

The ability to customize fields specific to our organization is great. Security is also very tight. Most documents we set to "View" status only so that only the original creator can make changes, plus the ability to mark documents as "Private" so that they don't even come up in search results is great.

What do you dislike?

I don't pay the bills, but my understanding is that it's expensive. There are different modules to buy, and there has been a couple times where we had to alter a proposed business process because we didn't want to spend the money on a module that would have been needed to implement a procedure.

Recommendations to others considering the product:

Plan ahead on how you would like to have your documents organized. That way, when you implement, you should have all the custom fields you need to search.

What problems are you solving with the product? What benefits have you realized?

Besides being a better solution to saving documents in a network "C" drive, if you will, it also makes it possible to go paperless. As a law firm, most of our documents apply to a specific file (or matter). When we need to reference a particular document later on in a legal process, it's very easy to look up the matter in iManage to find all associated documents.

UL
User in Law Practice
Validated Reviewer
Verified Current User
Review Source
content

"Good file management system"

What do you like best?

It can be linked up to Outlook and recognizes email addresses and terms in the email and automatically suggests folders where the email should be save.

What do you dislike?

It may just be our system, but attachments from email are not automatically saved .

Recommendations to others considering the product:

As long as the platform is used correctly it is great. Often they try to use a cookie cutter form when opening subfolders which does not work across all practice groups.

What problems are you solving with the product? What benefits have you realized?

It allows multiple users to access the files from any location. Rather than emailing back and forth to find a document, we can access the folder and easily find what you are looking for.

Scott L.
Validated Reviewer
Verified Current User
Review Source
content

"Ease of Use is something that can stand some improvement."

What do you like best?

I like that you can integrate iManage into Outlook.

What do you dislike?

I do not like the searching features they seem a bit clumsy.

What problems are you solving with the product? What benefits have you realized?

We are able to fully utilize this for case management and it seems to work well.

UL
User in Law Practice
Validated Reviewer
Verified Current User
Review Source
content

"Easy search features integrated into outlook"

What do you like best?

I enjoy that it is integrated into our outlook, so it is essentially a one stop shop for our legal needs. I can pull up a case and shoot off a document in an email immediately.

What do you dislike?

The search features are not always the best. Sometimes when it's a little buggy, you can't find a document at all which makes it hard for the attorneys that do not regularly use the software.

What problems are you solving with the product? What benefits have you realized?

We use iManage to store our cases. The benefit to having this is we can essentially become paperless.

UG
User in Government Administration
Validated Reviewer
Verified Current User
Review Source
content

"Decent Document Management System"

What do you like best?

iManage is tied directly to our Microsoft Office programs. Filing new documents and saving is as easy as selecting the appropriate folder.

What do you dislike?

The search functionality is not as easy to use as other programs and I am not completely confident I am seeing the correct results.

What problems are you solving with the product? What benefits have you realized?

iManage promotes easy filing of emails and documents. Staff can check out documents to work on them and then another person can check out that document later to continue working on it. This saves people (and the organization) from having many copies of the same document stored in different locations.

UL
User in Law Practice
Validated Reviewer
Verified Current User
Review Source
content

"iManage is a necessary, but akward tool for law firms"

What do you like best?

I like that iManage enables me to search all MS Office suite docs in one place.

What do you dislike?

I do not like that iManage always asks me to syncrhonize and check-in and check-out documents.

Recommendations to others considering the product:

I recommend that users "check-in" documents regularly as it becomes difficult to discerne updates if they remain "checked-out."

What problems are you solving with the product? What benefits have you realized?

iManage enables multiple users at my law firm to contribute to a single document and track updates.

UL
User in Legal Services
Validated Reviewer
Review Source
content

"One of the Best Document Management Systems on the Planet!"

What do you like best?

I love that it allows you to have a document but also create multiple versions of a document if you're needing a copy to work on that's separate from the original.

What do you dislike?

I don't like that, occasionally it will crash while integrated with outlook, depending on how many Add-ins are already installed in Outlook. Also at times if someone has the document checked out to work on it but forgot to check it back in before leaving for the day, you can't 'Steal' the lock. You can select to 'unlock' but the edits will be lost.

Recommendations to others considering the product:

It's not as complicated as some other document Management programs out there and it's pretty user friendly. I would highly recommend this over others like Worldox, which is awful.

What problems are you solving with the product? What benefits have you realized?

Saving multiple attachment from emails into imanage as storage.

U
User
Validated Reviewer
Verified Current User
Review Source
content

"Pretty Good File Management Software"

What do you like best?

Overall iManage seems to work most of the time. We recently implemented full text searching and I'm particularly impressed by the power of being able to search hundreds of thousands of documents for specific keywords in minimal time.

What do you dislike?

I understand that some other file management software might be faster at actually saving files to the database. It can be a bit of a drag to try to file 10 e-mails and then you're sitting there looking at a progress bar for a minute.

Recommendations to others considering the product:

I think there is a lot of variety in file management software, so this is one area where it is probably worth checking out all options.

What problems are you solving with the product? What benefits have you realized?

Sharing files among lawyers and staff in the law firm; retaining files for precedent purposes; retaining files per professional requirements.

Levi C.
Validated Reviewer
Verified Current User
Review Source
content

"Good for law office"

What do you like best?

Easy to search, store large amounts and large documents

What do you dislike?

Buggy on occasion. But that may be due to our it department

What problems are you solving with the product? What benefits have you realized?

Legal work where time literally is money

Ashley S.
Validated Reviewer
Review Source
content

"iManage Work"

What do you like best?

I like how you are able to get input from numerous of professional services users. It is also very easy to navigate; in return makes it easier to do my job more efficiently.

What do you dislike?

That sometimes it is not up to speed/ready during the design and implementation process. Because of some update, etc.

Recommendations to others considering the product:

No I do not have any recommendations for possible users.

What problems are you solving with the product? What benefits have you realized?

Users are no longer accidentally deleting documents. The security of documents has also improved. Along with it being very easy to replace documents.

U
User
Validated Reviewer
Review Source
content

"iManage Work is a great way to improve your business"

What do you like best?

I like that you can search across all work products such as email, images and documents

What do you dislike?

I dislike that some of the functions are not as user friendly and take some time to get used to figuring out in the beginning.

Recommendations to others considering the product:

Take time to test it out to see if it is the right platform for your employees

What problems are you solving with the product? What benefits have you realized?

The business problems I am solving is the disorganization that once existed. Before it was impossible to have one platform to search all products, now I can do that easily. I have realized benefits such as saving time, organization and better experiences with sharing files.

Trinity O.
Validated Reviewer
Verified Current User
Review Source
content

"Generally Positive"

What do you like best?

I find the search functions helpful and can often find what I need quickly.

What do you dislike?

I wish it were easier to delete documents from the system. All too often there end up being multiple copies of the same thing and it would be nice to be able to easily clean it up.

What problems are you solving with the product? What benefits have you realized?

None.

U
User
Validated Reviewer
Verified Current User
Review Source
content

"Tricky at first but helpful"

What do you like best?

I like how secure it is and how easy it is to share documents with others in my company

What do you dislike?

It takes a awhile to get used to and it's not very easy to figure out on your own

What problems are you solving with the product? What benefits have you realized?

It's been easy to work on the same document as my colleagues and to see what changes they've made

UL
User in Law Practice
Validated Reviewer
Review Source
content

"I want to quit my job because of this system"

What do you like best?

I can word search through a document. That is the only positive that I have found. And that is not even close to worth it.

What do you dislike?

Everything else. Where do I begin? It has lost half of my documents, it doesn't save the latest versions of documents, it emails the wrong versions of documents, and most importantly I can't find my files when I need them. This has cost me so many hours of billable time and my work keeps piling up on me. This is the worst decision my law firm could have made, and I am seriously considering quitting my job because of this.

Recommendations to others considering the product:

Don't do it

What problems are you solving with the product? What benefits have you realized?

It has solved nothing. It has only created problems.

U
User
Validated Reviewer
Verified Current User
Review Source
content

"Easy Search Options"

What do you like best?

I use iManage Work to search invoices that I have generated. It has quick and easy search options that are adjustable. It makes finding document groups or individual invoices easy!

What do you dislike?

There is a shortcut bar on my Outlook screen that does not seem to work properly.

What problems are you solving with the product? What benefits have you realized?

It saves time and allows me to save my documents individually or in a group.

U
User
Validated Reviewer
Verified Current User
Review Source
content

"Hard to Navigate but does the Job"

What do you like best?

I like that the software is easily integrated into Microsoft Office and Outlook. It is easy to navigate between each.

What do you dislike?

The search functions within iManage are pretty poor. It is difficult to search for relevant documents with key terms.

What problems are you solving with the product? What benefits have you realized?

We use iManage to store, organize, and maintain legal records. It is a great system for storing information.

AL
Administrator in Law Practice
Validated Reviewer
Verified Current User
Review Source
content

"iManage is by far my favorite Document management system. "

What do you like best?

I love Desksite. It is very intuitive and very easy to use.

What do you dislike?

The icons at the top of Desksite are too small. The worksite addin disables itself a lot in our environment.

Recommendations to others considering the product:

I have supported multiple different document management systems. And iManage is by far my favorite. iManage is very intuitive and easy to learn.

What problems are you solving with the product? What benefits have you realized?

iManage provides an orderly platform for the organization of thousands of documents. It allows ease of sharing documents in a central location.

UL
User in Law Practice
Validated Reviewer
Verified Current User
Review Source
content

"Use iManage to store documents, emails, and projects. "

What do you like best?

Good organization for storing vast amounts of documents and clear layout for uploading documents.

What do you dislike?

Hard to upload documents at times and difficult to search. Can be slow to display results.

What problems are you solving with the product? What benefits have you realized?

Great to keep track of multiple versions and edits to a document. Had been beneficial as a common database so that various users can access from different locations.

Danielle B.
Validated Reviewer
Review Source
content

"Confusing but Efficient "

What do you like best?

How you can save to different places, and how you can change the privacy settings and search by different categories.

What do you dislike?

It is a bit confusing to save something at first. You have to go through a bunch of steps to save one document.

Recommendations to others considering the product:

Get a clear training on how to use it, otherwise you may not save a document properly.

What problems are you solving with the product? What benefits have you realized?

You can save and search for documents more efficiently. It is also more secure.

UL
User in Law Practice
Validated Reviewer
Verified Current User
Review Source
content

"Imanage Work"

What do you like best?

It is very organized and user friendly. I like how it keeps my documents for my team in one area.

What do you dislike?

I dislike that to rename a document I have to go into properties.

Recommendations to others considering the product:

It is centralized systems of storing documents and working on documents.

What problems are you solving with the product? What benefits have you realized?

All my account documents are stored on there and are on a central location.

AM
Administrator in Management Consulting
Validated Reviewer
Verified Current User
Review Source
content

"good overall all, but not great"

What do you like best?

I think it's a better solution than saving documents locally. much save and easier to access.

What do you dislike?

the system doesn't really easy to navigate. And not easy to restrict people from documents.

What problems are you solving with the product? What benefits have you realized?

it's a company wide software so everyone has appropriate access to work docs. It's easy to manage as an admin. But people sometime run problem checking docs in in iManage even they took the right steps.

CC
Consultant in Computer Software
Validated Reviewer
Review Source
content

"Heavy weight DMS, big costs and some big headaches"

What do you like best?

Easy to use outlook interface

Powerful indexer makes it easy to sift through lots of documents

organization across teams is easy thanks to workspaces

Email management works pretty well to keep all correspondence

What do you dislike?

DMS structure is rigid and prescriptive; lacks flexibility

Indexer is a beast, needs tons of expertise required to keep it running

(until recently) the lack of a proper web-client has been a significant draw back

mobility options need serious help

sharing externally via a web portal is extremely cumbersome

requires lots of third-party tools to make it work

Recommendations to others considering the product:

Third-party tools and implementation partners are a must! Plan for extra budget

What problems are you solving with the product? What benefits have you realized?

Document storage, document management, email management, auditing, and access control

CL
Consultant in Law Practice
Validated Reviewer
Verified Current User
Review Source
content

"Works but could be better"

What do you like best?

It consolidates everything into Outlook.

What do you dislike?

It is not often easy to find documents. When I am looking to find something in my favorites, it is difficult to find.

What problems are you solving with the product? What benefits have you realized?

It can speed up the process of finding documents when they are located within one file.

Emily S.
Validated Reviewer
Review Source
content

"IManage Work"

What do you like best?

Fairly easy to use but crashes a lot. Doesn’t connect well with other programs, but overall interface is good enough.

What do you dislike?

Crashes a lot. Hard to use multiple different databases (ie multijurisdictions) interchangeably. No real mobile interface.

What problems are you solving with the product? What benefits have you realized?

We would not be able to collaborate as a team without it and it helps our security issues.

Logan Y.
Validated Reviewer
Review Source
content

"Best document management system "

What do you like best?

Imanage integrates great with office programs. Document versions are easily managed.

What do you dislike?

The only complaint I have is about lack of ability to set complex securities and to check in document remotely from other users.

Recommendations to others considering the product:

Test the evaluation version for compatibility with your software's.

What problems are you solving with the product? What benefits have you realized?

Imanage allows us to store documents securely with the ability to collaborate on documents with one another.

UL
User in Law Practice
Validated Reviewer
Review Source
content

"Use of iManage for document management"

What do you like best?

Searchability, and ability to create subfolders to organize documents

What do you dislike?

I don't like that two documents can have the same name; and I don't like that audio and video files cannot be saved over to it

Recommendations to others considering the product:

I think it only works to it's fullest potential when thorough training is given to the users. There are a lot of features that I don't feel are fleshed-out for the users that might make it less cumbersome to utilize.

What problems are you solving with the product? What benefits have you realized?

Management of a huge volume of case files in one database, and the ability to search across the documents to find what is needed.

Lee P.
Validated Reviewer
Review Source
content

"Great for document sharing"

What do you like best?

Imanage is easy to use and very easy to understand. I love that it is built into word and adobe for easy access to documents and saving them.

What do you dislike?

Sometimes it gets disconnected from word easily and tries to run word in Safe mode.

What problems are you solving with the product? What benefits have you realized?

we are better able to keep documents secure while easily having multiple people use them.

UI
User in Insurance
Validated Reviewer
Review Source
content

"Work as cloud"

What do you like best?

It can provide a simpler, quicker

route to implementation by eradicating the need for costly and timely implementations of new

hardware and software.

What do you dislike?

guarantees that client data will remain within

their client’s chosen region, replicated between two physical data centre locations for resiliency

purposes. Data cannot be moved or transferred outside of these jurisdictions without the client’s

express written consent.

What problems are you solving with the product? What benefits have you realized?

For organisations that are currently deliberating the on premises versus cloud solutions dilemma for

their document management system, it is critical they choose the right partner to work with.

A
Administrator
Validated Reviewer
Review Source
content

"lets get things balanced"

What do you like best?

The ease of this product is one of the best and easiest to use. It didn't take long at all for our company to get it up and running and the users were very happy with the product.

What do you dislike?

there is still room for improvement for this product in some of the application is just simply a repeat of past systems. The support system for the product also needs some further improvement in helping the customer.

Recommendations to others considering the product:

customer support

What problems are you solving with the product? What benefits have you realized?

Healthcare balance

Kate from G2

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* We monitor all iManage Work reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.