--- title: OpenText Hightail Reviews meta_title: 'OpenText Hightail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 685 reviews by the users' company size, role or industry to find out how OpenText Hightail works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 685 scale: '5' date_modified: '2026-09-28' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

OpenText Hightail Reviews & Product Details

Profile Status

This profile is currently managed by OpenText Hightail but has limited features.

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Pricing

Pricing provided by Hightail.

Pro

$15
user/month

Teams

$24
user/month

User Insights

Average based on 685 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

OpenText Hightail Reviews (685)

View 1 Video Reviews
Reviews

OpenText Hightail Reviews (685)

View 1 Video Reviews
4.2
685 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and speed in sending large files, making it a reliable choice for both individuals and businesses. The intuitive interface allows even non-technical users to share files effortlessly, enhancing collaboration. However, some users note that the file expiration feature can be a limitation, requiring them to resend files if not accessed in time.
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CW
Cory W.
Senior Frontend Engineer
Mid-Market (51-1000 emp.)
"It is an extraordinary and incredible self-management program"
5/5
What do you like best about OpenText Hightail?

As someone always looking for new forms of collaboration software, I was delighted to find Hightail. As expected, the tool has allowed us to form large, global workgroups and more negligible, specialized subgroups. In terms of aesthetics and organization, the interface is impressive. We manage all types of invoices and send them immediately to other organizations. We are delighted to have mastered coordinating secure and efficient warehousing across operations. Review collected by and hosted on G2.com.

What do you dislike about OpenText Hightail?

Since using it, I have found that there are functions that are unused and go unused, and I wish the program could be much better automated on some things that are used daily. Review collected by and hosted on G2.com.

Ebin K.
EK
Ebin K.
Senior Associate
Mid-Market (51-1000 emp.)
"Cloud service software"
4/5
What do you like best about OpenText Hightail?

It is a cloud service that lets users send, receive digital files. Usually the files which are too large for email can be sent through Hightail. Now most business organizations are using this software. Review collected by and hosted on G2.com.

What do you dislike about OpenText Hightail?

Usually I'm fully satisfied with this software. While using this software my major fear was about the security. But they're providing strong security for the consumers. Review collected by and hosted on G2.com.

JL
Jennifer L.
Sales manager
Mid-Market (51-1000 emp.)
"A Secure Solution for large file transfer."
4.5/5
What do you like best about OpenText Hightail?

This is a product that allows us to quickly share large files. It provides one with an option to password protect your files that you are sending and get a receipt upon the files being received. It has a large cloud storage. Review collected by and hosted on G2.com.

What do you dislike about OpenText Hightail?

It lacks a feature to specifically track who is downloading the file. Review collected by and hosted on G2.com.

Carly L.
CL
Carly L.
Senior Manager, Influencer & PR
Consumer Goods
Mid-Market (51-1000 emp.)
"Great platform for media & large file sharing"
4/5
What do you like best about OpenText Hightail?

Easy to navigate & share content with other teams easily. We need lots of large files to be seen and downloaded or shared with multiple teams and this is a good solution for that. Review collected by and hosted on G2.com.

What do you dislike about OpenText Hightail?

Sometimes the site can be glitchy so we have to use other platforms to share files or content with our teams. Limited number of member accounts also makes it a bit difficult for many people to login at the same time. Review collected by and hosted on G2.com.

MB
Maxwell B.
Procurement and Packaging Manager
Enterprise (> 1000 emp.)
"Transfer multi-media files securely"
5/5
What do you like best about OpenText Hightail?

Used on desktops, mobile devices and from within business applications. The product is user friendly and intuitive. Shared files are automatically synced to all devices Review collected by and hosted on G2.com.

What do you dislike about OpenText Hightail?

The plan we have does not offer Url shortening and whiteboard Review collected by and hosted on G2.com.

Verified User in Writing and Editing
AW
Verified User in Writing and Editing
Small-Business (50 or fewer emp.)
"I've Been Using Hightail for Years"
5/5
What do you like best about OpenText Hightail?

I've been running a transcription business since 2006. I like to do this with little to no overhead. Hightail allows me to store and transfer large video and audio files for a very small monthly fees. I use it to allow clients to send large files to me and I also use it to schedule out files to transcriptionists. I love the spaces feature. This allows me to keep everything organized and comes in handy for invoicing. Review collected by and hosted on G2.com.

What do you dislike about OpenText Hightail?

There really isn't anything I dislike. For a while, the phone app (on Android) didn't seem to be working well and that was a real bummer, but I have since then been able to get it to work, so I really have no complaints. Review collected by and hosted on G2.com.

Matt M.
MM
Matt M.
Pre-Press Manager
Printing
Small-Business (50 or fewer emp.)
"Hightail sending and receive files"
5/5
What do you like best about OpenText Hightail?

Overall easy to use, mainly for people who are sending to me. Very user-friendly and reliable! Review collected by and hosted on G2.com.

What do you dislike about OpenText Hightail?

I cannot think of one thing I dislike about Hightail. Review collected by and hosted on G2.com.

Verified User in Photography
UP
Verified User in Photography
Mid-Market (51-1000 emp.)
"Clean interface, easy to use/navigate. Easy to track downloads and visits."
4.5/5
What do you like best about OpenText Hightail?

Super simple to use, easy to track when files are delivered/downloaded. I use the express model, and if I need to see more info on sent items, I can go online and dig a bit deeper. Review collected by and hosted on G2.com.

What do you dislike about OpenText Hightail?

I wish the express version had better tracking info, but it's far from a deal-breaker. The product is great for my needs. Review collected by and hosted on G2.com.

Gato d.
GD
Gato d.
Film Editor / Colorist
Small-Business (50 or fewer emp.)
"Best WeTransfer competition"
5/5
What do you like best about OpenText Hightail?

Easy use, on paid plan you can work as a team at a price so little, it's the best for working in big teams. Also, the download and upload speed is great and the free version lets you upload up to 20GB, works on most browsers that I have worked on, and also doesn't fail the Upload/Downloads. As another attribute, you could use spaces, to avoid mixing work with multiple clients. Review collected by and hosted on G2.com.

What do you dislike about OpenText Hightail?

I would love to get more storage depending on my needs, also a desktop app would be awesome, better UI interface I think is a crucial work for some users, we love to migrate from WE to Hightail but some clients don't find the interface too friendly. Like Drag and drop. Review collected by and hosted on G2.com.

Dustin D.
DD
Dustin D.
Partner
Small-Business (50 or fewer emp.)
"Hightail for small businesses"
3.5/5
What do you like best about OpenText Hightail?

It's easy for my clients to upload files to my account. Most are not technically savvy so a simple solution is key. Review collected by and hosted on G2.com.

What do you dislike about OpenText Hightail?

The file organizing is interface is not intuitive and adding it's unclear wherenew files go. Review collected by and hosted on G2.com.

Questions about OpenText Hightail? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 4 years ago

What is hightail used for?

GU
Guest User

What is Hightail used for?

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Pricing Options

Pricing provided by Hightail.

Pro

$15
user/month

Teams

$24
user/month

Business

$45
user/month (minimum 3 users)
OpenText Hightail Comparisons
OpenText Hightail Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Storage Limits
Performance and Reliability
Reporting and Auditing