Rsvp Management Software

I think pricing is a little expensive and there are so many features I don't need or use. Would be nice to have a cheaper tier. I wish customer service was more helpful. When I reached out about a problem earlier this year, no one could help me. I had a transcript for a call but not the recording itself which no one could explain to me how that was possible. It was a very annoying and time consuming situation. Lastly, the interface gets updated often and things keep moving around. Calendly was more more intuitive 3-5 years ago. Review collected by and hosted on G2.com.

Just making scheduling easier and more seamless. Review collected by and hosted on G2.com.

The backend of the software is a bit difficult for a new user to understand, and it requires a lot of input. We were not able to complete the integration because the sound notification comes only on one system, which is not useful for us. This feature needs to be developed as soon as possible. We have to purchase the license for every terminal this increases the commercial cost. Review collected by and hosted on G2.com.

Currently, we use Restroworks as our POS partner. It helps us take customer orders smoothly, print automated KOTs for the kitchen, and generate bills without hassle. It also provides real-time reports, which makes it easier for us to track and manage day-to-day operations. Review collected by and hosted on G2.com.

The agent needs ongoing tuning. Some visitors use it for off-topic or work-related questions with no buying intent, so you need to set up guardrails and monitor early on. Junk conversations can also flow into your marketing automation platform, so plan for filtering on your side. Review collected by and hosted on G2.com.

We use Qualified as an AI SDR to engage website visitors in real time, qualify them, and route known leads and prospects toward the right next step. Within the first few days we saw hundreds of conversations, a meaningful share from known leads. It gives us visibility into website intent that we didn't have before. Review collected by and hosted on G2.com.

I wish there were a way to test automations by creating fake events. I can test them by scheduling something through the booking link, but I don’t want to confuse my boss or make him think a real event has actually been scheduled. Review collected by and hosted on G2.com.

We used to go back and forth with clients trying to find a good day and time to meet or have a phone call. If a client takes a day or so to respond, it can end up taking quite a while to get something on the books. I also like that the client can receive an email or a text to confirm they’re still able to make the appointment, which helps reduce no-shows and prevents people from forgetting they scheduled it. Review collected by and hosted on G2.com.

This is our first month working with Owner, and so far, we haven’t experienced any disadvantages. The only thing that would make the experience even better would be a more affordable price. Review collected by and hosted on G2.com.

Owner has made our online ordering process easier and more convenient for our customers. We also really like their AI photo enhancement tool, which helps improve the quality of photos taken with our phone and makes our food look more professional and appealing. Review collected by and hosted on G2.com.

I really don’t have any qualms about how OpenTable for Restaurants works; my one concern is the pricing. Some months we pay $1,500 to $2,000, which is a lot for a small business. I think lowering the price a little, especially for reservations booked through the OpenTable website, would be great. I heard about an off-peak option, but I didn’t really understand it, and it sounded like it would only save a little, so I wasn’t interested. Review collected by and hosted on G2.com.

OpenTable for Restaurants handles a lot of our hostess work: it tracks the wait list, pages customers when their table is ready, estimates wait times, and tells us when a customer is a VIP, what they’ve eaten, and when they last visited. It also constantly sends us customers. Review collected by and hosted on G2.com.

One area where I think MS 365 could improve is the integration and support of Copilot across the different applications. Sometimes it works really well and helps me get things done quickly, but other times it fails. When that happens, it can actually reduce efficiency instead of improving it, even though it has only happened to me a few times. Review collected by and hosted on G2.com.

Basically, MS 365 helps me manage the administrative and presentation side of my projects. Much useful when I am handling multiple client projects because it gives me a consistent workflow for managing all documentation and communication. Review collected by and hosted on G2.com.

The only thing I don’t like about Engine is that any reservation changes have to be completed through Engine, rather than directly with the service provider. Review collected by and hosted on G2.com.

This engine reduces the number of searches I have to do when I’m trying to find lodging and make travel plans. Review collected by and hosted on G2.com.

I feel the Free plan’s monthly submission limits can be reached pretty quickly if a campaign goes viral, and moving up to the next tier can be a bit costly for micro-businesses. Also, when I’m building very complex forms with lots of conditional logic, the editor can occasionally lag a little. Review collected by and hosted on G2.com.

Jotform has truly solved the nightmare of manual data collection and repetitive administrative work for me. Before using it, organizing responses, collecting feedback, and managing approvals meant endless back-and-forth communication, plus manual spreadsheet entries that took up far too much time.

With Jotform, I can build clean, professional e-forms and set up automated workflows in minutes, without writing a single line of code. Automated submission tracking and seamless integrations save me hours of manual work every week, so I can focus on creating content and growing my business instead of getting buried in admin tasks. Review collected by and hosted on G2.com.

Cvent is a powerful platform, but some areas can be overly complex, especially when managing multiple registration types, pricing rules, discounts, and registration logic. Small changes can sometimes impact other parts of the event build, making thorough testing essential.

While the interface is generally user-friendly, certain administrative tasks require navigating through multiple menus, which can slow down configuration updates. Reporting is strong, but creating highly customised reports can have a learning curve for newer users.

I would also like to see more advanced AI-driven insights to help identify registration trends, attendee engagement opportunities, and potential event risks more proactively.

From a pricing perspective, the platform delivers strong value for large or complex events, but some advanced features and add-on modules can increase costs.

Overall, the benefits outweigh the challenges, but there is room for improvement in usability, reporting efficiency, and AI-powered insights. Review collected by and hosted on G2.com.

Cvent solves the challenge of managing event registration, attendee communications, reporting, and engagement across multiple systems by bringing everything into a single platform. Instead of manually tracking registrations, emails, pricing, discounts, surveys, and attendee data in separate tools, we can manage the entire event lifecycle in one place.

For our team, this has improved efficiency, reduced administrative work, and provided better visibility into event performance. The platform allows us to create tailored registration experiences for different attendee groups, automate communications, and access real-time reporting, helping us make faster, data-driven decisions.

Cvent has also improved the attendee experience by providing a more seamless registration process, mobile event access, surveys, and self-service information. As event complexity grows, having a centralised system helps us maintain consistency, accuracy, and control while scaling our events more effectively.

Overall, Cvent saves time, improves data accuracy, streamlines event operations, and helps us deliver a better experience for both attendees and event teams. Review collected by and hosted on G2.com.

I like everything about it. I like all of its features. Review collected by and hosted on G2.com.

Cal ID solves the hassle of manual scheduling, endless back-and-forth, and fragmented meeting management. Instead of spending time coordinating availability through emails or messages, it automates the booking process by syncing calendars, managing time zones, sending reminders, and handling rescheduling automatically.

For me, this boosts productivity and saves a significant amount of time, especially when I’m managing client meetings, demos, interviews, or team coordination. It also feels more professional for clients, since they can instantly book an available slot without delays. Features like workflow automation, integrations, and team scheduling further streamline operations and help reduce missed meetings and scheduling conflicts. Review collected by and hosted on G2.com.

Honestly not much. The menu editor in the POS has some bugs that cost you time. Translation options could be better. And occasionally updates shift things around without much warning. But nothing that makes me question the product. Review collected by and hosted on G2.com.

Running a hotel with no hotel background. Mews made that possible. Everything is in one place, the team picked it up fast, and I can actually see what's happening in the business in real time. Less chaos, less manual work, more time to focus on the guest experience. Review collected by and hosted on G2.com.

Their support is bad. There is a recent webhook issue with their API and the call identifier was not passed from their end. I've raised and followed-up with the issue multiple times. There is no follow-through on the matter and updates on whether the issue is resolved.

As you can imagine, the call identifier is important for me to use in my downstream automation and without that, everything breaks. The team is not professional in resolving the issue for me or know the severity of it all.

When followed-up again, their reply to me was "Can you test it out now?" or "These things take a bit of time but we will update you as soon as we line it up. It's been 19 hours since I reported the issue".

And I had to be the one who proactively followed-up with them. Until now I still did not get an updated. Review collected by and hosted on G2.com.

Flexible scheudling needs for my team Review collected by and hosted on G2.com.

The pricing tiers bundle a whole suite of apps, so even if I only need one very specific tool, I’m still presented with options for tools I don’t use right away. It also takes an afternoon to disable the unused modules in the admin dashboard, just to keep the workspace minimal for client-facing staff. Review collected by and hosted on G2.com.

It solved our vendor risk headaches. Instead of going through lengthy security audits, DPAs, and compliance questionnaires for multiple disconnected SaaS vendors, we now have one secure platform. The cost per seat gives us an immediate return on investment compared to enterprise-tier plans from tools like Zoom and Calendly. Review collected by and hosted on G2.com.

My biggest frustration has been customer support. I’ve had issues that required conversations stretching over several days just to get resolved. When you’re running a busy salon business, you don’t have time to wait days for answers or go back and forth trying to resolve a problem. More timely and consistent communication would make a tremendous difference.

I’ve also experienced ongoing connectivity issues with the card readers. They frequently lose their Wi-Fi connection or go offline multiple times throughout the day, which can be incredibly frustrating when you’re trying to check out clients efficiently. Review collected by and hosted on G2.com.

GlossGenius gives me a booking platform that is tailored specifically to the beauty industry. It simplifies appointment scheduling, keeps my client information organized, and creates a more professional booking experience for my clients.

Despite the frustrations with customer support and card reader connectivity, I genuinely prefer GlossGenius over Square. The salon-specific features and ease of use make it a better fit for my business. With improvements in technical reliability and customer service, it could be an exceptional platform across the board. Review collected by and hosted on G2.com.

There's nothing that disappoints me about weight while I feel like it's a program that works really well. It helps me to be able to communicate with our customers and our clients very well. Review collected by and hosted on G2.com.

Wait while is solving an issue that it's making it more easier for us to be able to talk with clients right then and there to be able for them to message us when they are here for their appointment. It's helping us build a better communication with our clientele, and also to be able to have them be also in charge of scheduling their own appointments. Review collected by and hosted on G2.com.

I'd like better control over the look and feel of the booking page. Colleagues using Calendly seem to be able to create a much more customized look with respect to fonts, font sizing, etc. Review collected by and hosted on G2.com.

I find TidyCal lets my clients and partners easily book time with me, integrates with my Google Calendar and Zoom, and allows for joint bookings with its Agency plan. This streamlines my scheduling process. Review collected by and hosted on G2.com.

Honestly, the integrations with delivery apps like Swiggy and Zomato still need some tightening up. During heavy weekend rushes, the sync sometimes lags, meaning a few online orders don't automatically push to the POS and my staff has to punch them in manually. Also, while the initial onboarding and setup were quite fast, getting high-level support during late-night hours can be tough. The basic helpline is fine, but if you run into a complex technical glitch, it takes a bit too long to get an actual engineer to resolve it. Review collected by and hosted on G2.com.

It completely solves the massive headache of manual billing errors and daily inventory leakage. One of the biggest benefits on the back end is their AI-powered invoice scanning tool. Instead of my staff manually typing in raw material quantities from our vendor bills, the AI just scans the physical invoice and auto-updates our stock levels. That kind of operational intelligence saves us hours of tedious data entry every week and gives us crystal-clear visibility into our real-time food costs. Review collected by and hosted on G2.com.

It is still new, so some CRM features are not live yet. The design could be a bit smoother, but nothing that affects daily use. Review collected by and hosted on G2.com.

Weezly replaces multiple sales tools with one streamlined LinkedIn inbox. It saves me time, keeps outreach organized, and makes booking and follow-ups much easier. Review collected by and hosted on G2.com.

Everything seems to be working well, and there haven’t been any complaints. Review collected by and hosted on G2.com.

Timify is very helpfull when you need to book a loading slot, everything is very clear. Review collected by and hosted on G2.com.