---
title: Petpooja POSS Reviews
meta_title: 'Petpooja POSS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 289 reviews by the users' company size, role or industry
  to find out how Petpooja POSS works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 289
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: Restaurant
  url: https://www.g2.com/categories/restaurant
---

# Petpooja POSS Reviews
**Vendor:** Petpooja  
**Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 289
## About Petpooja POSS
Restaurant POS software that simplifies billing, menu, inventory, and order management, tailored from single outlets to large outlet chains alike. Today, it drives operations for 1,00,000+ outlets, making it one of the most widely adopted POS platforms in the F&amp;B industry.



## Petpooja POSS Pros & Cons
**What users like:**

- Users praise the **24-hour customer support** of Petpooja, appreciating their dedicated service and responsiveness. (49 reviews)
- Users appreciate the **user-friendly interface** of Petpooja POSS, enabling efficient daily restaurant operations without complexity. (46 reviews)
- Users appreciate the **efficient inventory management** of Petpooja POSS, which streamlines daily operations seamlessly. (37 reviews)
- Users appreciate the **fast and stable billing system** , crucial for efficient restaurant operations during peak hours. (29 reviews)
- Users value the **user-friendly platform** of Petpooja, enhancing operational efficiency and automating manual tasks. (29 reviews)
- Users value the **extensive reporting capabilities** of Petpooja, which provide comprehensive insights into business data. (23 reviews)
- Customer Satisfaction (20 reviews)
- Users value the **seamless integrations** of Petpooja, enhancing inventory management and billing efficiency across platforms. (19 reviews)
- POS Integration (19 reviews)
- User Interface (18 reviews)

**What users dislike:**

- Users experience **synchronization issues** in inventory management, affecting order updates and overall functionality. (14 reviews)
- Users experience **slow performance** with Petpooja POSS, citing glitches and delayed notifications affecting order management. (14 reviews)
- Users express frustration over **delayed updates** , which disrupt settings and hinder smooth management of menus and inventory. (6 reviews)
- Users find **training difficulty** with Petpooja POSS due to overwhelming features and unclear advanced options requiring additional support. (6 reviews)
- Users experience **connectivity issues** that lead to syncing problems and delayed notifications during poor internet conditions. (4 reviews)
- Users experience **long delays** in onboarding and data syncing, impacting overall efficiency and responsiveness. (4 reviews)
- Poor Customer Support (4 reviews)
- Users experience **poor support access** due to slow response times and excessive training calls from the Petpooja team. (4 reviews)
- Users raise concerns about **pricing issues** such as recurring hikes and costly multi-device login options. (4 reviews)
- Technical Glitches (4 reviews)

## Petpooja POSS Reviews
  ### 1. A lifesaver for daily operations, KOTs, and inventory tracking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2026

**What do you like best about Petpooja POSS?**

Honestly, the best part is its daily reliability and how clean the interface is. The UI/UX is very straightforward—it takes almost no time to train a new cashier because punching orders, modifying items, and splitting bills is completely intuitive.

Performance-wise, it's incredibly stable. The fact that it works offline is a lifesaver during a busy weekend rush; even if our internet fluctuates, the billing and kitchen order tickets (KOTs) keep printing without any lag. From a pricing and ROI perspective, it’s one of the most affordable and value-for-money systems out there. The monthly subscription doesn't pinch your pocket, and the return on investment is immediate because it cuts down a lot of billing errors and manual calculations.

**What do you dislike about Petpooja POSS?**

Honestly, the integrations with delivery apps like Swiggy and Zomato still need some tightening up. During heavy weekend rushes, the sync sometimes lags, meaning a few online orders don't automatically push to the POS and my staff has to punch them in manually. Also, while the initial onboarding and setup were quite fast, getting high-level support during late-night hours can be tough. The basic helpline is fine, but if you run into a complex technical glitch, it takes a bit too long to get an actual engineer to resolve it.

**What problems is Petpooja POSS solving and how is that benefiting you?**

It completely solves the massive headache of manual billing errors and daily inventory leakage. One of the biggest benefits on the back end is their AI-powered invoice scanning tool. Instead of my staff manually typing in raw material quantities from our vendor bills, the AI just scans the physical invoice and auto-updates our stock levels. That kind of operational intelligence saves us hours of tedious data entry every week and gives us crystal-clear visibility into our real-time food costs.

  ### 2. Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jay V. | software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about Petpooja POSS?**

What I like most about Petpooja is how easy it makes daily restaurant work. From taking orders to billing and managing items, everything feels connected and smooth. I don't need to jump between different systems, which saves a lot of time during rush hours. Another thing I really appreciate is that Petpooja is restaurant-focused, not generic. It understands real problems like order mistakes, item availability, kitchen coordination, and peak time pressure. That makes it feel practical, not complicated. The interface is also simple and clean, so even staff who are not very tech-savvy can learn it quickly. Training new employees becomes much easier, and daily operations don't get interrupted. I also like how Petpooja supports multiple outlets and online orders. Managing Swiggy, Zomato, and in-store orders from one place reduces confusion and keeps everything organized.

**What do you dislike about Petpooja POSS?**

One thing I dislike is that some features feel overwhelming at first. When you open the system the first time, there are many options, which can be confusing without proper guidance. Sometimes, customization takes extra time. Adjusting reports or workflows exactly how you want may require support help or extra setup effort. I also feel that mobile performance could be smoother. While it works, there are moments when it feels slightly slow, especially during peak hours. Another drawback is that advanced features are not always clearly explained. If you want to use deeper analytics or automation, you may need to spend time learning or contacting support.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Petpooja solves the problem of chaotic restaurant management. Before using it, handling orders, billing, inventory, and reports felt scattered and stressful. Petooja brings everything into one system. It reduces manual work and human errors. Orders flow directly from the counter to the kitchen, bills are accurate, and inventory updates automatically. This saves time and avoids mistakes that cost money. Petpooja also helps with better decision-making. Sales reports, item performance, and daily summaries help me understand what is working and what is not. This makes planning easier and smarter. Another big benefit is time-saving. Tasks that used to take hours, like end-of-day reports or stock checks, now take minutes. This allows me to focus more on customers and food quality. It also improves customer experience. Faster billing, fewer order mistakes, and smoother service mean happier customers and better reviews. It helps me keep better control over inventory, so I know exactly what items are moving fast and what is getting wasted. This reduces unnecessary purchases and saves money in the long run. Petpooja makes staff accountability clearer. I can see who handled which orders and shifts, which helps manage performance without constant supervision. It supports online and offline sales together, so there is no confusion between dine-in, takeaway, and delivery orders. Everything stays in one place. The system helps during busy hours, when mistakes usually happen. Orders are clear, kitchen slips are accurate, and billing stays smooth even when the restaurant is full. It also reduces dependency on manual registers and paperwork. Everything is digital, which keeps records clear and easy to access anytime. Petpooja gives a sense of business visibility. even when I am not physically present at the outlet. I can still check sales and performance remotely. It helps reduce billing errors, which used to happen during rush hours. Payments feel more accurate, and customers trust the process more. The reports make it easier to understand daily patterns, like which items sell more on certain days and what time the restaurant gets the most orders.

  ### 3. Fast, Stable Restaurant POS with Easy Billing, Inventory Tracking, and Powerful Reports

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sanket P. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about Petpooja POSS?**

What I like most about Petpooja is that it is built specially for restaurants, not a generic software. Everything feels designed for daily restaurant operations like billing, orders, menu setup, and reports. The billing system is very fast and stable. During rush hours, orders and bills are generated quickly without lag, which is very important when customers are waiting. Petpooja also supports multiple order types like dine-in, takeaways, and online delivery. All orders come into one system, which makes management easier and avoids confusion. Menu management is simple. I can update prices, add new items, or temporarily disable items without calling support or doing complex steps. Inventory and stock tracking is another strong point. It helps track raw materials and alerts when stock is running low, which reduces wastage and last-minute issues. The reporting section is very useful. Daily sales, item-wise reports, tax reports, and staff performance can be checked easily, even by non-technical users.

**What do you dislike about Petpooja POSS?**

One thing I dislike is that the user interface feels outdated in some areas. It works fine, but visually it could be more modern and clean. Initial setup can be time-consuming. Menu creation, tax configuration, and printer setup require careful attention, and new users may need support help. Sometimes reports take a little time to load when data become large, especially for restaurants with high daily volume. Customization options are limited in some cases. If a restaurant has a very unique billing or workflow requirement, it may not be fully supported. Internet dependency can be a challenge. When connectivity is poor, many syncing issues may occur, even though basic billing still works. Mobile app features are limited compared to desktop, so full control still requires a main system.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Petpooja mainly solves the problem of manual and unorganized restaurant operations. Without it, billing, orders, stock, and reports are often managed separately or on paper. It benefits me by saving time and reducing errors. Automated billing and tax calculation remove manual mistakes and speed up checkout. Petpooja brings all orders, offline and online, into one place. This helps avoid missed orders and improves service speed. It also improves inventory planning. By knowing what items sell more, I can plan purchases better and reduce food wastage. Staff management becomes easier. Since every order is recorded, there is more transparency and less chance of misuse. For business owners, it gives clear visibility into daily performance; even without being physically present, sales and reports can be checked remotely. Petpooja also helps restaurants scale. When opening a new outlet, the same system and menu setup can be reused, making expansion smoother. It helps maintain consistent pricing and menu rules, so staff cannot accidentally or intentionally change rates during billing. It improves customer experience because faster billing and accurate orders reduce waiting time and mistakes. It makes GST and tax handling easier since reports are already formatted and ready for accounting or compliance needs. It helps owners control pilferage and cash handling because every transaction is tracked digitally. It supports better decision-making, as sales trends clearly show which items perform well and which ones should be removed or improved. It reduces dependency on manual registers, which means less paperwork and fewer errors at the end of the day. It gives confidence during audits or checks because all sales, inventory, and order data are stored properly and easy to retrieve.

  ### 4. Petpooja Simplifies Restaurant Ops with an Intuitive, All-in-One Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Radhika R. | Full Stack developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2026

**What do you like best about Petpooja POSS?**

Petpooja makes running restaurant operations much simpler by bringing all key task like billing , online order management, inventory tracking and reporting into one easy to use platform. What i like best is how intuitive the interface feels, even complex tasks like managing multiple terminals or syncing online orders don't feel overwhelming. I also appriciate how it helps streamline billing and inventory in real time, which saves time and reduces mistakes during busy service hours.

**What do you dislike about Petpooja POSS?**

Petpooja can feel a bit overwhelming at first because there are a lot of features packed into the system. It takes some time to understand all the settings and workflows, especially for staff who are not very tech savvy. Another downside is that occasional glitches or sysc delays can happen, particularly with online order integrations or reports which can be frustrating during peak hours. While support is helpful, response time can sometimes vary. Overall, it is powerful tool, but the learning curve and occasional performance issues can be challenging

**What problems is Petpooja POSS solving and how is that benefiting you?**

Petpooja solves the everyday chaos that comes with running a food business like juggling billing, orders, kitchen flow, and inventory all at once. Instead of using separate tools or manual logs, Petpooja brings everything into one place, so you don't waste time switching between systems or losing track of orders. For me, this has been really helpful because it keeps boht front of house and back of house process connected, online orders sync automatically, bills are simple to genreate and inventory updates in real time, which saves a ton of guesswork. It also means fewer mistakes during busy service house and clearer reports for planning. Overall, it makes running day to day operations much smoother and less stressfull.

  ### 5. Hassle-Free Restaurant Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nadeem B. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Petpooja POSS?**

I like that Petpooja POSS makes all the work hassle-free and saves a lot of time. It's a good application, and the initial setup was easy enough and not too complicated. The whole team was there, and they set it up very nicely.

**What do you dislike about Petpooja POSS?**

Very rarely sometimes it just Automatically changes its date and time and I have to sync date and time automatically from PC

**What problems is Petpooja POSS solving and how is that benefiting you?**

I use Petpooja POSS for restaurant billings, taking orders, maintaining stock, and online orders. It makes work hassle-free and saves a lot of time.

  ### 6. Easy to Use, Fast Menu Updates, and Awesome 24/7 Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2026

**What do you like best about Petpooja POSS?**

It is easy to use. Easy to train staff. Very easy to update menu on Swiggy and Zomato, negligible faliure issue or sync issues with third party. Support is awesome, you will get immediate support even at night. Query is resolved immediately. Also affordable pricing.

**What do you dislike about Petpooja POSS?**

Software is very good. I dont have anything which I dislike.

**What problems is Petpooja POSS solving and how is that benefiting you?**

It is giving me integration with swiggy and zomato with a very easy dashboard where I can update the menu. Very easy to switch off any item from the mnu, very fast integration. Inventory management is seamless and it gives integration with Zoho books as well.

  ### 7. Streamlined Payroll with Seamless Usability

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renish  N. | Co-Founder and Product Head, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2025

**What do you like best about Petpooja POSS?**

I love how Petpooja's user-friendly interface seamlessly integrates core features that allow us to manage end-to-end operations efficiently without needing to switch to another platform or point of sale system. The unified management aspect, especially the single-platform approach, significantly reduces the need for multiple manual data entries, thereby accelerating operations and minimizing complexity. The real-time visibility provided by the unified dashboard into all financial records is incredibly beneficial, offering a hassle-free experience that streamlines our business processes. Furthermore, the software was exceptionally easy to set up, with its setup ease being rated a perfect 10 out of 10. I also find the product valuable for generating receipts and invoices instantly, maintaining a clear track of all things and processes, which greatly enhances our business operations.

**What do you dislike about Petpooja POSS?**

I think there should be a calling agent for coordination within the internal team. For businesses like restaurants and kitchens, such a feature would help save time and improve coordination.

**What problems is Petpooja POSS solving and how is that benefiting you?**

I find Petpooja provides unified management, instant receipts, and streamlines financial operations, reducing manual data entry. It offers real-time visibility into records, enhancing efficiency and simplifying processes for my business.

  ### 8. Fast and Easy Billing with Excellent Payment Support.

**Rating:** 4.5/5.0 stars

**Reviewed by:** April K. | shipping clerk, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2026

**What do you like best about Petpooja POSS?**

fast , easy billing with support for payments

**What do you dislike about Petpooja POSS?**

I haven't found an issue yet, but its only been a few months

**What problems is Petpooja POSS solving and how is that benefiting you?**

it is having problem with keeping everyone payment all together for the Employer, once the software was put in it was a lot easier to complete

  ### 9. Petpooja Application - All In One Solution for Resturants Owners

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vineet R. | Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about Petpooja POSS?**

Petpooja is a restaurant-all-in-one solution application that offers features like integration with Zomato and Swiggy, quick billing, various reports with graphical representation, customer reviews, menu updates, and inventory management. These features make it an essential solution for restaurant owners, which is required to operate the restaurants.

**What do you dislike about Petpooja POSS?**

No dislikes regarding the Petpooja application.

**What problems is Petpooja POSS solving and how is that benefiting you?**

1. Integrate easily with Zomato, Swiggy, and Uengage for online order management.
2. Fast Billing Feature reduces waiting time of Customer who came for Dine in & Pickup of their orders.
3. Accepts various payment modes like UPI, Cards, Cash etc and record through which payment mode payment is done which helps the restaurant owner during accountal of sale.
4.Provides various reports with graphical representations which ease the restaurant owner job to manage the operations.
5. Customer Support of Petooja always available to address and resolve issues related to menu, price of item, canceling bills etc.

**Official Response from Ziyan Vora:**

> Thank you for your great feedback! We're thrilled to be your all-in-one restaurant management solution. 🚀

  ### 10. Happy with the new launched features & excellent service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Petpooja POSS?**

*The best part of the Petpooja is the amazing service no one is going to beat in the restaurant field.
*To run the operations in a streamline petpooja has given many features, like a captain app to manage and track the captain performance and a dynamic report that helps us in custmaziation as per our needs.
*Loyalty service to enhance and boost the customer service and our sales.
*Multiple payment integration to avoid the manual task to the biller.
*Inventory module is excellent and easy to find the FCR report and stock summary report to track on daily basis

**What do you dislike about Petpooja POSS?**

Petpooja always fulfills the customer's needs and can't say about the future.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Petpooja benefits us by streamlining the operation.
Petpooja launched the payroll; this benefits us to track the salary and shifts of our staff.
Purchase app amazing product; this allows us to avoid the manual task of entering stock in the system.
Quires are always been taken on a series note and get the resolution on time

**Official Response from Ziyan Vora:**

> Thank you for your wonderful feedback! We're thrilled that our features and services are enhancing your operations and customer experience.

  ### 11. Excellent service and Best POS for the Restaurant Industry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about Petpooja POSS?**

Petpooja service is beyond our expections always there for support and help us with the solutions in very short time.
Petpooja provides all kind of reports and the best part is they have recently launched the P&L report that is very much helping in our operations
Petpooja is a one stop solution, and we get everything in a single dashboard to track my business trend and help me taking the right decisions at right time

**What do you dislike about Petpooja POSS?**

Happy with the support that we are getting from Petpooja

**What problems is Petpooja POSS solving and how is that benefiting you?**

In the software world yes we get issues related to the techincal errors at the POS level and almost related to Internet and printer setup and all these kind of errors are mostly Petpooja address within 15 minutes.
Petpooja always benfit's us when we look at the service and cost of the Pos, if we look at the other pos partners in the market

**Official Response from Ziyan Vora:**

> Thank you for your wonderful feedback!

  ### 12. Exceptional Service and Dedication at Petpooja

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about Petpooja POSS?**

I have consistently experienced a level of service that goes beyond the standard. I'd like to highlight the exemplary efforts of Miss Bhanvi, whose dedication and professionalism truly stand out. Her commitment to ensuring seamless operations and her proactive approach to resolving issues have been invaluable. Bhanvi's attention to detail and her willingness to go the extra mile reflect the high standards that Petpooja upholds.

**What do you dislike about Petpooja POSS?**

Category & subcategory wise data of sales mix and inventory has to entered manually instead of automated based on the recipe of the items.

**What problems is Petpooja POSS solving and how is that benefiting you?**

-Petpooja simplifies the billing process, making it quick and efficient.
-The software integrates online and offline orders, allowing you to manage all orders from a single platform. 
-It offers detailed reports and analytics on various aspects of your restaurant's performance, helping you make informed decisions and identify areas for improvement for running business.

**Official Response from Ziyan Vora:**

> Thank you for your kind words! We're glad Bhanvi's support made a difference. We noted your feedback & we’re always working to improve! 

  ### 13. Great service and best POS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about Petpooja POSS?**

Petpooja is the best billing software, and it is easy to use for our billers to punch the bills without any additional knowledge after the training.
As owner, I get all kind of features in Petpooja to track the business module along with a loyalty program to collect the data from the customer.
Captain app to help our staff to collect the orders easily.
Recently, Petpooja launched the P&L, PI, Kitchen predictions, Purchase etc.. all these thins are really needed in the industry and the Petpooja has made it and it will allow us make operation more easier

**What do you dislike about Petpooja POSS?**

Nothing to dislike, Happy with the service and support

**What problems is Petpooja POSS solving and how is that benefiting you?**

After launching the new feature, it is really helping us to manage and track every moment of the business trend.
Support system is very strong

**Official Response from Ziyan Vora:**

> Thank you for your detailed feedback!

  ### 14. Best POS and Excellent feature in Petpooja

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about Petpooja POSS?**

Already, PetPooja is the No. 1 software in the world and provides the best support to the F&B industry.
I really would say after the billing side, PetPooja has launched many other features that are really helping the restaurant industries, like payroll, captain app, task, inventory management, loyalty program, payment integration, purchase app and many more to streamline the operations.
Support system is at notch

**What do you dislike about Petpooja POSS?**

Need to work on the inventory module and rest things are going well

**What problems is Petpooja POSS solving and how is that benefiting you?**

As I mentioned, Petpooja has launched many features, and look at the support. We need support at every stage if we find it difficult and that we get the service all the time, and that is being addressed by the Petpooja team.
Petpooja benefits us in managing the operation efficiently with limited hiccups.

**Official Response from Ziyan Vora:**

> Thank you for your amazing feedback! We're thrilled that our features and support are helping streamline your operations and enhance your experience.

  ### 15. Excellent features and Best Pos to use for the restaurant industry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** March 24, 2025

**What do you like best about Petpooja POSS?**

We have been using Petpooja for long time and they have come up with many features that fits for the restaurant industry, like Captain App that allow us to minimize the manaul taking orders and track the order flow.
Really P&L report is usefull to just have a quick over view monthly or quaterly.
Many addon features like dynamic reports, tally integration and multiple payment integration that allow our operations to run smoothly.
User friednly interface and easy to use for any cashier or biller at the outlet.
Customer support is excellent.

**What do you dislike about Petpooja POSS?**

Nothing much, happy with we have in Petpooja

**What problems is Petpooja POSS solving and how is that benefiting you?**

Managing online orders flow effectively without any hiccups.
Always supportive whenever we need and get the solutions.

**Official Response from Ziyan Vora:**

> Thank you for your kind words! 😊 We're thrilled to hear that Petpooja’s features, reports, and customer support are adding value to your restaurant operations. 

  ### 16. Best billing software I ever seen in the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about Petpooja POSS?**

Best part is POS features and technology that has bee bulit by the company as the order flows runs without any errors in the software in the peak hours.
Support system is very very excellent always meets my expectations.
New features helping us very much p&l report kitchen prediction, PI and many more allow us to predict our operations to take right decision.
Petpooja given all those features to run smoothly and track everything by single dashboard.

**What do you dislike about Petpooja POSS?**

Petpooja need to work on inventory support part apart from nothing

**What problems is Petpooja POSS solving and how is that benefiting you?**

In the tech world issues might occurs anything can not predict but petpooja has built that kind of software error are very less and if it occurs then it will be addressed immediately by the petpooja team

**Official Response from Ziyan Vora:**

> Thank you for your wonderful feedback! 😊

  ### 17. Very easy onboarding and easy to use POS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** March 25, 2025

**What do you like best about Petpooja POSS?**

The best part of the Petpooja is onboarding process is very smooth, and everything setup gets completed within 24 hours.
Customer support is excellent.
Multiple features in Petpooja allow to make the operation streamline and track the records.
Inventory is good, and we can track the stock summary and check FCR to make the decisions.
Very easy to use POS for our billers to make the billing at the outlet

**What do you dislike about Petpooja POSS?**

Happy with customer support and very user friendly product

**What problems is Petpooja POSS solving and how is that benefiting you?**

Petpooja solves everything if we face any issues in the POS or in inventory module, get the solutions
Petpooja support service is unbeatable
Multiple integrations makes our operations easy and very limited errors in order flows.

**Official Response from Ziyan Vora:**

> Thank you for your wonderful feedback! 😊 We're glad you love the smooth onboarding, powerful features, and easy billing experience. 

  ### 18. Best POS & Quality service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Petpooja POSS?**

On the first note, POS functions are excellent and very user-friendly for any users and understand about the product easily.
KDS feature is excellent for the kitchen staff to prepare the food without looking at the bill, as it has display system just view the order and prepare it and click on food ready.
Many features Petpooja has launched in the system and it is really helping us a lot, like P&L report, dynamic report, loyalty service, captain app and may more with the integrations etc...

**What do you dislike about Petpooja POSS?**

Happy with the product and service; nothing to dislike.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Quality service and solution in a limited time frame.
All the problems are taken care by Petpooja whenever it occur, just one way away for the support

**Official Response from Ziyan Vora:**

> Thank you for your great feedback! We're glad our POS, KDS, and other features are making your operations smoother and more efficient.

  ### 19. Good Product and Quick Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** April 23, 2025

**What do you like best about Petpooja POSS?**

Petpooja provided all kinds of features that make operations smooth and track each and everything.
Apart from POS, new features like P&L reports, kitchen prediction, PI and new products called Purchase app, Payroll and Task Management all these things make it easier and avoid the manual task.
Quick support from the team.
Multiple integration helps to generate revenue and manage order flow seamlessly.

**What do you dislike about Petpooja POSS?**

Bit pricing about the plans rest ok with the services and products.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Quick resolution and faster onboarding process.
New features are commandable and easy to understand.

**Official Response from Ziyan Vora:**

> Thank you! We're glad you find Petpooja's features like P&L reports, kitchen prediction, and task management helpful in streamlining operations, along with quick support and seamless integrations

  ### 20. A Game-Changer for Our Restaurant Operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2025

**What do you like best about Petpooja POSS?**

We’ve been using Petpooja for over 6 years across our chain of 40+ restaurants, and it’s been a game-changer for our operations. Despite receiving frequent demo requests from other POS competitors, I can honestly say that competing with Petpooja would be a tough challenge. It’s a product that has proven itself over the years, and for any competitor to match its quality and features, it would take years to develop something even close

**What do you dislike about Petpooja POSS?**

Recurring price hikes, along with challenges in integrating with smaller online aggregators, particularly in the UAE, have been significant concerns

**What problems is Petpooja POSS solving and how is that benefiting you?**

as we run 40+ restaurants in diff model from  QSR,cloud kitchen  to a multicusine Ac restaurant with 150+seaters petpooja has customization for all types and immediate support team with quick responseWe operate over 40 restaurants across various models, from QSR and cloud kitchens to a multi-cuisine AC restaurant with 150+ seats. Petpooja offers solutions for all types of establishments, backed by an immediate support team that ensures quick and efficient responses

**Official Response from Ziyan Vora:**

> Wow! Your trust over the years means the world to us! Thrilled to be a game-changer for your 40+ outlets. 

  ### 21. Perfect Pos software for the F&B

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about Petpooja POSS?**

Petpooja is not limited to the billing software to just puch the bills. Petpooja has gone beyond this; after billing, we get the real-time report to analyze the sales and track the operations.
To streamline the operations, Petpooja has given multiple features like the Captin app, loyalty program, payroll, and integrations to make all the processes run smoothly.
Support system genuinely, I loved it and was always one step away.

**What do you dislike about Petpooja POSS?**

Need to work on the inventory module and it can be much more helpful.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Petpooja benefits us in making the operations easy.
Addon features are always helpful for us to make the decisions with the management.

**Official Response from Ziyan Vora:**

> Thank you for your wonderful feedback! We're glad our features and support are helping streamline your operations and enhance your experience.

  ### 22. Great Experience with Petpooja

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Petpooja POSS?**

We are using Petpooja for our business, and it has been an excellent experience so far. The interface is user-friendly, and the features efficiently handle our billing and inventory needs. The support team is always responsive and helpful, ensuring smooth operations. Petpooja has truly streamlined our processes, saving us time and minimizing errors. We highly recommend Petpooja to anyone looking for a reliable and easy-to-use billing solution!

**What do you dislike about Petpooja POSS?**

Real-time data syncing between the client and server is delayed.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Petpooja simplifies billing, inventory management, and order processing for restaurants. It reduces errors, speeds up transactions, and provides useful reports to help businesses run smoothly. This saves time, improves accuracy, and helps make better decisions.

**Official Response from Ziyan Vora:**

> Thank you for your wonderful feedback! 😊 We're delighted to hear that Petpooja has streamlined your operations and made billing and inventory management seamless. 

  ### 23. One Stop solution for F&B Industry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Petpooja POSS?**

The best part petpooja is the customer support and dedicated key account manager for the chain brands.
It is user friendly to manage the billing at the POS 
Onboarding process is very easy and installation and setup are done within 24 hours

**What do you dislike about Petpooja POSS?**

As of now we do not have any issues with Petpooja and required things are fulfulled as per our needs. Happy with the product and support

**What problems is Petpooja POSS solving and how is that benefiting you?**

We get the very less problems and that is addressed by the Petpooja team  in a limited time frame.
Petpooja id benefiting in all the various factors related to billing, crm, reports, inventory all are in a single dashboard to manage the operations easily

**Official Response from Ziyan Vora:**

> Thank you for your support! We're thrilled to be your one-stop solution for the F&B industry. 

  ### 24. Excellent service and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** April 28, 2025

**What do you like best about Petpooja POSS?**

1-User interface easy to billing.
2-Easy to manage and track operation every day. 
3-Multiple features helps to minimize the manual task in day to day operation.
4-Multiple Integrations helps to generate revenue from other aggregator’s.

**What do you dislike about Petpooja POSS?**

Happy with services nothing to worry now

**What problems is Petpooja POSS solving and how is that benefiting you?**

1-P&L reports helping to identify the monthly, quarterly sales.
2-PI is helping us to identify the expected sales for the next coming hours.
3-Kitchen prediction is helping us to manage the raw materials at kitchen.
Very quick support.

**Official Response from Ziyan Vora:**

> Thank you! We're glad you love our easy-to-use interface, day-to-day operational tracking, and seamless integrations that help reduce manual tasks and boost revenue! 

  ### 25. Excellent support Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about Petpooja POSS?**

Very happy with the service that Petpooja provides to us and they have mutiple feature in the system that will allow us to track our daily operations.
Excellent support system and we get eveything in a limited time
Inventory management is also very nice

**What do you dislike about Petpooja POSS?**

Nothing much currently happy with the service

**What problems is Petpooja POSS solving and how is that benefiting you?**

Whenever we have queries related to inventory or pos concerns petpooja team help us in resolve in a limited time frame
Petpooja benefits us to manage our operations effeciently and get all the data that is required in the restaurant industry 
One stop solution for all the business ownerns and restaurant users

**Official Response from Ziyan Vora:**

> Thank you for your amazing feedback! We're glad to be your one-stop solution and help streamline your operations. Always here to support you!

  ### 26. Best product software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** April 14, 2025

**What do you like best about Petpooja POSS?**

1- Onboarding process is very fast and easy to use 
2- Multiple functionality makes the operations easy, like Task management to track  the daily SOP in real time, Payroll to manage the salary and staff management, and multiple integrations like Razerpay, paytm, and online aggregators to manage orders seamless
3- Very user friendly to use POS

**What do you dislike about Petpooja POSS?**

Nothing much, more functionality makes bit confusion but not a big deal

**What problems is Petpooja POSS solving and how is that benefiting you?**

1- Customer support is excellent and get always quick support
2- Easy to manage operations

**Official Response from Ziyan Vora:**

> Thank you for the love! 😊 We're thrilled to hear you enjoy our fast onboarding, powerful features, and user-friendly POS that make restaurant management a breeze

  ### 27. We’ve been using Petpooja for a long time, and it has truly exceeded our expectations.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about Petpooja POSS?**

It’s incredibly user-friendly, which has made our work more efficient and stress-free.  We’re extremely happy with how smoothly everything works and how much time it saves us.....Petpooja has been a reliable tool for us, and we highly recommend it to anyone looking for a seamless and effective POS solution

**What do you dislike about Petpooja POSS?**

There really isn’t anything I dislike about Petpooja. It’s a powerful, reliable, and user-friendly platform that continues to support our growth.

**What problems is Petpooja POSS solving and how is that benefiting you?**

One of the things I appreciate the most is the seamless integration with various tools and systems, which has helped streamline our operations. The customer support team is also outstanding, always ready to assist whenever needed.

**Official Response from Ziyan Vora:**

> Thank You! Your trust inspires us to keep delivering the best! 

  ### 28. Easy to use and manage the operations smoothly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** April 23, 2025

**What do you like best about Petpooja POSS?**

We have been using the POS for a very long time, and it is very user-friendly.
The purchase app is useful to manage inventory smoothly.
Many features, like kitchen prediction, PI, and P&L, help to have a quick overview of the need.

**What do you dislike about Petpooja POSS?**

Good software need to work on purhcase app

**What problems is Petpooja POSS solving and how is that benefiting you?**

Quick solution and quick support.
Operations are made much easier when we have multiple options to integrate, like integration with aggregators and very limited errors in order flow.

**Official Response from Ziyan Vora:**

> Thank you! We're thrilled that Petpooja’s user-friendly POS, purchase app, and powerful features like kitchen prediction and P&L are making your operations smooth and efficient. 

  ### 29. Excellent Product and Quick support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** April 22, 2025

**What do you like best about Petpooja POSS?**

Appreciate the quick response and support.
Very user-friendly to manage the billing seamlessly.
The onboarding process is very smooth, and things are done as per our requirement.
Smooth integrations and easy-to-manage order flows.

**What do you dislike about Petpooja POSS?**

The journey has started, and many more are to go as of now, good with what we have in place

**What problems is Petpooja POSS solving and how is that benefiting you?**

Quick solutions if any issues are encountered.
Apart from the billing part, many other things help us, like reporting. HO module, etc..

**Official Response from Ziyan Vora:**

> Thank you! We're delighted you find Petpooja user-friendly with smooth onboarding, seamless billing, and quick support—built to simplify your restaurant operations. 

  ### 30. Petpooja never compromise with the service and I would say best billing software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Petpooja POSS?**

Petpooja is not limited to the billing system as they are one stop solution, We get every report that we look for and Inventory module is  also very well to manage efficiently. 

Best part to say excellent service

**What do you dislike about Petpooja POSS?**

If I personally compare with any product then Petpooja is very much better than any other software

**What problems is Petpooja POSS solving and how is that benefiting you?**

On the first note we get solution in a very limited time frame. 
Support system is very strong and get solutions in 15 minutes when it comes to techincal issue at the POS level
It is easy to guide any new user or employee train them with the software

**Official Response from Ziyan Vora:**

> Thank you for your trust! We're dedicated to providing the best service and billing experience. 

  ### 31. Excellent service and best billing software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** April 30, 2025

**What do you like best about Petpooja POSS?**

1- Quality service and multiple features.
2- Petpooja is not limited to the billing software apart from we have multiple options to manage and streamline the operations like Task product, Table reservation, loyalty program, kiosk

**What do you dislike about Petpooja POSS?**

Nothing to say as of now quick support whenever is needed

**What problems is Petpooja POSS solving and how is that benefiting you?**

1- To track and manage the operations easily.
2- Best part customer support and things are done quickly.
3- Multiple integartions to manage effecientaly.

**Official Response from Ziyan Vora:**

> Thank you! We're thrilled that you appreciate Petpooja's quality service and the wide range of features, from task management to table reservations and loyalty programs, all designed to streamline your operations. 

  ### 32. Excellent billing software and multi dimensional product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Petpooja POSS?**

Petpooja has deep dive in the F&B industry to meet the restaurant owners requirements to minimise the human manual task and made the operations in a automation mode.
Petpooja has come up with the new product like Table reservation manager along with third party integration.
Dynamic report is the excellent feature

**What do you dislike about Petpooja POSS?**

Need to work on inventory part rest everything is perfect

**What problems is Petpooja POSS solving and how is that benefiting you?**

New features are benefiting us much more to streamline the operations like Payroll, Task, Invoice all these made the operations streamline and easy to track everything.
Customer support always in a top notch

**Official Response from Ziyan Vora:**

> Thank you for your feedback! We're glad our solutions, with features like Table Reservation Manager and Dynamic Reports, are helping automate operations and enhance efficiency.

  ### 33. A good software for food business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about Petpooja POSS?**

it's easy to understand & user friendly and we get informative details about day to day business

**What do you dislike about Petpooja POSS?**

took so much time in menu updation from the backend team.

**What problems is Petpooja POSS solving and how is that benefiting you?**

day to day insights + monthly analysis

**Official Response from Marketing Petpooja:**

> We're glad to hear that you find Petpooja easy to understand and user-friendly, and that it provides informative details about your business operations.

  ### 34. Streamlining Restaurant Management with ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 15, 2025

**What do you like best about Petpooja POSS?**

Customer support and Timely updates about the new features and launch .  The team is extremely focused for atomizing the restaurant operations. Helping us to grow.

**What do you dislike about Petpooja POSS?**

Nothing as of now. They are co-operative and supportive.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Running Restaurant on autopilot mode by Real time performance of the outlets, Inventory management, Customer engagement and restaurant performance insights. These are primary need for my business and Petpooja has those features helping us in growing business.

**Official Response from Ziyan Vora:**

> Thank you! We're happy to hear our dedicated support, timely updates, and focus on automation are helping your restaurant grow smoothly. 

  ### 35. Petpooja products and service are excellent for f&b

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about Petpooja POSS?**

Perfect billing software for all the restaurant owners.
Petpooja has given multiple option like payment integration with multiple aggregate this will help us to keep as per our convenient 
Inventory management has a better version now.
Service is unbeatable and all the issues are addressed with in short time

**What do you dislike about Petpooja POSS?**

Expectations are more with petpooja nothing to dislike happy with the service

**What problems is Petpooja POSS solving and how is that benefiting you?**

Petpooja benefit us in various factors to analyse the trend of the business and track the each outlet is performing well.
Always we have support if anything is needled

**Official Response from Ziyan Vora:**

> Thank you! We're glad you love our billing, payment integrations & inventory features. Always here to provide top-notch service! 

  ### 36. Petpooja is the perfect Pos billing software ever I had in the Market

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about Petpooja POSS?**

Petpooja always come up with the solution to streamline the operation in auto mode.
Petpooja has launched new features that is helping us in form of the reports, Invoice and P&L
Support is always one set away for the soution
Best POS and very easy to operate and manage the operations

**What do you dislike about Petpooja POSS?**

Need to work on the Invoice product and nothing to dislike.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Queries are always taken on priority and get the solution in a limited amount of time
Petpooja always have positive approach and comes up with the solution

**Official Response from Ziyan Vora:**

> Thank you for your amazing feedback! Thrilled to hear our features & support are helping streamline your operations.

  ### 37. Best billing software and user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Petpooja POSS?**

Easy and friendly and any can learn soon to access
Petpooja has provided all the facilites within the system when it comes to  inventory, reports  along with many more integration et

**What do you dislike about Petpooja POSS?**

nothing everything is ok till now. looks better than any other software

**What problems is Petpooja POSS solving and how is that benefiting you?**

Petpooja helps us in analysing the business track on various aspects when comes to big chain business. we get the reports to analyis which outlet is performing better where the imporvement is needed and for which outllet.
Customer support is excellent whenever needed one set away for the solution

**Official Response from Ziyan Vora:**

> Thank you for your kind words! 😊

  ### 38. User interface and POS billing is perfect for F&B Industry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about Petpooja POSS?**

Support system highly appreciated and get resoulation in a very limited time frame
Get all the data that is required for us in the operations
Petpooja is a one-stop solution with multiple features for the restaurant managment

**What do you dislike about Petpooja POSS?**

As of now I cant say anything as I am happy with what we have in place

**What problems is Petpooja POSS solving and how is that benefiting you?**

Its a software world so in tech industry, errors will occur in the POS and Petpooja will address all the issues promptly in  very limited time and help us run the opertaion smoothly

**Official Response from Ziyan Vora:**

> We're thrilled to be your one-stop solution for restaurant management. Glad our support & features help streamline your operations!

  ### 39. PetPooja is an excellent POS software

**Rating:** 5.0/5.0 stars

**Reviewed by:** RVK Hospitality P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2025

**What do you like best about Petpooja POSS?**

Petpooja is an excellent POS software. An easy to setup and easy to use POS software. The user interface is amazing and user friendly. To top our POC Mr. Shitanshu Shah from the Petpooja team is extremely supportive and our go to person, always available on call and sorts out whatever issues we face. Kudos to team PetPooja. definitely recommend Petpooja software for restaurant management.

**What do you dislike about Petpooja POSS?**

No dislikes about Petpooja software as such.

**What problems is Petpooja POSS solving and how is that benefiting you?**

No more worries about menu management, online aggregator integrtion

**Official Response from Ziyan Vora:**

> Thank you for your wonderful feedback! 😊 We're thrilled you love our POS and support. Kudos to Mr Shitanshu & our team!  🚀

  ### 40. Petpooja review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2025

**What do you like best about Petpooja POSS?**

Great products, great solution oriented teams.

**What do you dislike about Petpooja POSS?**

Tech on Swiggy and zomato is an issue for Android side. this can be improved for sure. For instance the orders are marked ready from our end but riders dont get updated information so they end up waiting. Secondly if the phone screen is locked and on rest mode order notifications may not come or get delayed.

**What problems is Petpooja POSS solving and how is that benefiting you?**

The wholesome tech from inventory, sales to reporting is a great single point solution for us.

**Official Response from Ziyan Vora:**

> Glad you love our products and team! 😊 Noted your feedback; we're working to improve it. 

  ### 41. Usage of PetPooja for Online Operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about Petpooja POSS?**

Online Order Reconciliation, One stop aggregation to get all multiple brands listed under one platform and other similar features.

The best part is the support team available 24x7 to render support unlike any other POS partner which doesnt have this technical support available.

**What do you dislike about Petpooja POSS?**

The UI can be further improved to be appealing.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Online Order Reonciliation- Helps me get all orders reconciled and accounted for
Easy Menu Management- Ease of setting menu's and pushing them across multiple brands
Dynamic Reports- Easy report access

**Official Response from Ziyan Vora:**

> Thank you for your amazing feedback! 😊 We're thrilled that our online order reconciliation and 24x7 support make a difference for you. 

  ### 42. Good Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** March 17, 2025

**What do you like best about Petpooja POSS?**

User friendly Platform, and Petpooja helping to minimize our manual task and make the things in a smoother way and new features are very use full for the F&B industries

**What do you dislike about Petpooja POSS?**

Too many changes in Desktop Icons. Kindly dont change the icon frequently.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Petpooja helping us in managing the online orders effectively and helping on the real time basis.
easy to manage the menu and faster process

**Official Response from Ziyan Vora:**

> Thank you for your kind words! We're glad to hear that Petpooja is making your operations smoother and more efficient. 

  ### 43. it’s simple, cloud-based, and reliable. Their customer support is excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 14, 2025

**What do you like best about Petpooja POSS?**

very user-friendly and completely cloud-based, which makes it convenient to access from anywhere

**What do you dislike about Petpooja POSS?**

Everything is perfect, their is nothing like dislike

**What problems is Petpooja POSS solving and how is that benefiting you?**

love the most is their customer support and the online integration options they provide Also, the pricing is quite pocket friendly, especially when compared to other software available in the market

**Official Response from Ziyan Vora:**

> Thank you! We're glad you find Petpooja user-friendly and convenient with its cloud-based accessibility, along with our excellent customer support! 

  ### 44. Flawless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 14, 2025

**What do you like best about Petpooja POSS?**

I using Petpooja from many years and some points I like about Petpooja is Fast billing, Easy Integration with food aggregators like Zomato & Swiggy, etc. and most Important 24*7 Support.

**What do you dislike about Petpooja POSS?**

Clarification on Reports, means there are many reports but which report I refer is always confusing.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Billing, Multiple Integration, Inventory,etc.

**Official Response from Ziyan Vora:**

> Thank you for staying with us over the years! We're glad you love our fast billing, smooth integrations, and 24×7 support—designed to keep your operations flawless. 

  ### 45. Easy to manage the operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** March 26, 2025

**What do you like best about Petpooja POSS?**

Easy onboarding process and very user friendly to use the pos
Multiple functions helps to manage the operation easy and keep the track and monitor the progress by using captain app, Analytics’s reports, and multiple integrations.

**What do you dislike about Petpooja POSS?**

Need to upgrade the inventory module rest things are working out

**What problems is Petpooja POSS solving and how is that benefiting you?**

Excellent support from the Petpooja team.

**Official Response from Ziyan Vora:**

>  We're thrilled to hear that Petpooja makes your operations smooth and efficient with our multiple features! 🚀

  ### 46. Excellent Ease of Use and Convinience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 15, 2025

**What do you like best about Petpooja POSS?**

Very much customizable and the Backend service is what helps the most

**What do you dislike about Petpooja POSS?**

Errors in tickets sent and Long TAT Hours

**What problems is Petpooja POSS solving and how is that benefiting you?**

Petpooja is heling to operate the whole menu with the help of one person, Especially Snehal Dwivedi who is an excellent account Manager

**Official Response from Ziyan Vora:**

> Thank you for the kind words!

  ### 47. Smooth and Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 16, 2025

**What do you like best about Petpooja POSS?**

Easy and fast Integration process with food aggregators like Zomato and Swiggy. Auto acceptance of  Online orders. Smooth flow of billing and KOT.

**What do you dislike about Petpooja POSS?**

Petpooja takes pretty much time in Development requirements.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Multiple Integration, Reconciliation service, Fast billing, Inventory management.

**Official Response from Ziyan Vora:**

> Thanks for the feedback!

  ### 48. it is good and easy.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 16, 2025

**What do you like best about Petpooja POSS?**

All orders are received in one platform like Zomato and Swiggy, no need to accept orders in multiple tabs.

**What do you dislike about Petpooja POSS?**

Inventory management is little difficult, need to make it user friendly.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Billing, Integration with Food aggregators, 24*7 Support.

**Official Response from Ziyan Vora:**

> Thank you! We're glad you love how Petpooja brings all your orders from platforms like Zomato and Swiggy into one seamless dashboard. 

  ### 49. Osm

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** March 26, 2025

**What do you like best about Petpooja POSS?**

Orders have increased a lot and adding images to the product helped a lot.

**What do you dislike about Petpooja POSS?**

You can't send an email for every connection issue, and the executive can't physically come to my shop.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Petpooja should definitely send an executive for a visit, it would be very helpful for the shop owner.

**Official Response from Ziyan Vora:**

> Thank You!

  ### 50. Pet pooja Team management services

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2025

**What do you like best about Petpooja POSS?**

Only 2 team member support in Pet pooja (Bhanvi mam & Gourav sir)

**What do you dislike about Petpooja POSS?**

Dear Sir/Mam

I hope you are doing well.

I would like to bring to your attention that there seems to be some delay in the team’s management services, and the work regarding menu updates and inventory management is not progressing as smoothly as expected. We are facing several issues in these areas.

I kindly request that you look into these concerns and help resolve them at your earliest convenience.

Thank you

**What problems is Petpooja POSS solving and how is that benefiting you?**

Your Pet pooja service is very low .

**Official Response from Ziyan Vora:**

> Thanks for your feedback! We appreciate Bhanvi & Gourav’s support and will work on improving our service speed. 🙌


## Petpooja POSS Discussions
  - [Is it possible to make raw material individual% wise yield](https://www.g2.com/discussions/49757-is-it-possible-to-make-raw-material-individual-wise-yield) - 3 comments, 2 upvotes

- [View Petpooja POSS pricing details and edition comparison](https://www.g2.com/products/petpooja-poss/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+23%3A13%3A29+-0500&secure%5Bsession_id%5D=0f1e52f4-67ff-4575-ac19-2262ed910e5d&secure%5Btoken%5D=861ec63023b542d1274a2b84ab560798cefb91b221fce5d7323ca17447309620&format=llm_user)
## Petpooja POSS Integrations
  - [Reelo](https://www.g2.com/products/reelo/reviews)
  - [Zoho Books](https://www.g2.com/products/zoho-books/reviews)
  - [Zomato for Restaurants](https://www.g2.com/products/zomato-for-restaurants/reviews)

## Petpooja POSS Features
**Administration**
- Menu Building
- Inventory Management
- Accounting
- Reporting & Analytics
- Loyalty Management

**Administration**
- Analytics
- Order Tracking

**Administration**
- Accounting
- Marketing Tools
- Employee Management
- Guest Profiles

**Platform Basics**
- Reporting
- Interoperability

**Order Management**
- Multichannel Ordering
- Menu Management
- Order Tracking
- Order Prioritization

**Meal Service**
- Payment Gateway
- Table Management
- Check Adjustment
- Kitchen Tickets
- Takeout & Delivery

**Finances**
- Food Costing
- Invoice Tracking
- Recipe Costing
- Accounting

**Analytics**
- Reports & Analytics
- Predictive Analytics
- Feedback Management
- Market Intelligence

**Back Office**
- Accounting
- Employee Management
- Analytics
- Inventory Management

**Kitchen Logistics**
- Recipe Management
- Inventory Tracking
- KDS Syncing

**Inventory Management **
- Waste Tracking
- Recipe Creation
- Inventory Control
- Online Ordering

**Front of Office**
- POS
- Table Management
- Kitchen Ticketing
- Reservations

**Platform**
- Sales Reporting & Analytics
- Mobile Application
- Integrations
- Loyalty Programs

**Platform Data**
- Dashboard

**Agentic AI - Restaurant Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text Summarization
- AI Text-to-Speech

## Top Petpooja POSS Alternatives
  - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,286 reviews)
  - [Restroworks Inventory Management](https://www.g2.com/products/restroworks-inventory-management/reviews) - 4.7/5.0 (993 reviews)
  - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (352 reviews)

