Restroworks Restaurant POS Reviews & Product Details

The support during software onboarding has been good, thanks to Mr. Prasad Orpe. We have multiple outlets, and each outlet has different menu items that need to be loaded. What could have been a cumbersome task has become much easier because of Mr. Prasad’s continuous support. Review collected by and hosted on G2.com.

The backend of the software is a bit difficult for a new user to understand, and it requires a lot of input. We were not able to complete the integration because the sound notification comes only on one system, which is not useful for us. This feature needs to be developed as soon as possible. We have to purchase the license for every terminal this increases the commercial cost. Review collected by and hosted on G2.com.

Restroworks POS is an excellent solution for businesses operating across multiple brands and markets. We particularly appreciate its real-time reporting capabilities, intuitive user interface, seamless aggregator integrations, and efficient kiosk solutions. The support team has been exceptional, offering 24/7 assistance whenever needed. We are especially grateful for the outstanding support and dedication of Ankit Sharma (Account Manager), Vishal Jalhotra, Sahil Kalra, Nandhakumar Thiyagarajan, and Ahmed Salah. Their professionalism and commitment have made our experience with Restroworks truly positive. Review collected by and hosted on G2.com.

We have to combine data from several reports to create one report that meets our business and financial reporting requirements. In combo item KDS mapping, the system routes orders based on the child items' KDS flow. As a result, the parent item is not visible on the corresponding KDS, creating operational challenges. Review collected by and hosted on G2.com.

Restroworks is the best application in the food hospitality industry. It is very easy to use for day-to-day operations, especially for billing. The interface is simple and user-friendly, and we use it for both the fine-dine and QSR models. It also makes it easy to track every order, whether it’s order punching or payment tracking. Restroworks tracks modifications as well, and the anti-theft notification feature is available.

The Restroworks team is very helpful, and the support team is available 24*7. The implementation team, Rahul and Sanjeev, were the best. Review collected by and hosted on G2.com.

Nothing, as of now, I dislike about the application. Sometimes it gets stuck while publishing; please fix it. Review collected by and hosted on G2.com.

Restrowork is good in doing fast billing it helps to take customer details and order quickly. Tracking of customer through Mobile numbers and Customer name is easily available in billing system it helps to maintain customer database and lets us know what meals customer had through it also the reports features helps in getting various sales report through reporting functionality. Review collected by and hosted on G2.com.

Application is totally dependent upon the iot server device, Once it is off the offline billing feature should work automatically. Review collected by and hosted on G2.com.

The application helps in managing orders from POS to kitchen via kitchen display screen where new orders display and once an order is prepared we can easily bump. Also, we have various display screens for Bar, Kitchen, and Tandoor where orders display accordingly without any hassle. Review collected by and hosted on G2.com.

Currently no dislike as everything is working for now and we don't have any dislikes for the application at the moment. Review collected by and hosted on G2.com.

The software is helping us in our daily routine. It is accurate and effective in our day-to-day operations, especially for financial reports and audits. I would like to give special thanks to Mr. Prasad for all his support in making the software live and operational. He was available all day long, no matter what time it was, and even on his day off he was still available and always supportive. Review collected by and hosted on G2.com.

It would be helpful if the software could offer the option to send invoices via email, WhatsApp, or any other communication channel without any extra cost. Review collected by and hosted on G2.com.

The software’s user interface is good, and the integration with our PMS software is very smooth. Customer support from the team is also really very good. The implementation support from Mr. Prasad is prompt and helpful whenever we need assistance. Overall, the software performs very well for our day-to-day F&B operations. Review collected by and hosted on G2.com.

We handle more banquet events now, and Restroworks has made banquet reservations very easy for us. The reservation portal is also separate, which helps us modify reservations right up to the last moment. This also makes it easier to accommodate customers’ last-minute changes. Review collected by and hosted on G2.com.

I like that Restroworks Restaurant POS has a good interface and is easy to understand. It's simplified and end-user friendly, which is great for our team. Also, the initial setup was quick, making the whole process smoother for us. Review collected by and hosted on G2.com.

When I punch an order in the NC tab, I still have to use offers to make the total zero, which should be automatic. This makes the process a bit longer, and the team feels that if the NC tab is separate, it should work like NC and not like a regular order. Review collected by and hosted on G2.com.

Self ordering kiosk helps in taking orders by customer itself making cashier work easier. Application helps in kitchen display system where orders reflect and make easier for kitchen team to make orders Report section helps to generate various reports. Review collected by and hosted on G2.com.

Its a good application i dont see any issues or negativity with the applcation Review collected by and hosted on G2.com.

Restroworks really shines when it comes to kitchen orchestration.

The multi-station routing feature is a total game-changer for multi-category operations. Splitting orders automatically—so the bar, grill, cold station, and pastry prep each get only what they need to see—slashes kitchen chatter and keeps order fulfillment moving smoothly during peak rush. Review collected by and hosted on G2.com.

When category-to-station mappings are changed on the backend, the local POS terminal or KDS devices often keep using their locally stored data so they can continue operating offline if the internet drops. The downside is that they don’t always fetch the updated station-routing rules right away unless they’re forced to refresh. Review collected by and hosted on G2.com.