Contractor Management Software

One concern people commonly raise about Rippling

is the intensity of the work culture. Multiple employee reviews describe a very high-performance environment with aggressive expectations, fast execution cycles, and long hours.

Another recurring criticism is that the company can prioritize speed and growth over process maturity. Some employees mention unclear communication, shifting priorities, and pressure to deliver quickly, which can create stress or technical debt as the company scales. Review collected by and hosted on G2.com.

Rippling’s approach is to create a single “source of truth” for employee data so actions across HR, IT, payroll, and finance happen automatically together. For example, onboarding a new employee can automatically trigger payroll setup, laptop provisioning, app access, benefits enrollment, and compliance workflows in one process. Review collected by and hosted on G2.com.

One thing I dislike about BambooHR is that some of the more advanced customization and reporting features can feel somewhat limited depending on the company’s specific needs. There are also certain integrations and features that may require additional add-ons or workarounds. While the platform is very clean and easy to use, there are moments where more flexibility and deeper functionality would be helpful for larger or more complex workflows. Review collected by and hosted on G2.com.

BambooHR is solving the problem of having employee information, onboarding, time tracking, and HR processes spread across multiple systems or handled manually. By centralizing everything into one platform, it helps reduce administrative work, improves organization, and makes it easier to manage employee records and requests efficiently.

For me, the biggest benefit is the time and communication it saves. Tasks like onboarding new employees, approving time-off requests, and accessing important employee information become much more streamlined and accessible. It also helps create a smoother experience for both management and employees by making processes more transparent and easier to navigate. Review collected by and hosted on G2.com.

When I open a task to update it, it takes a moment longer to load before I can type anything. One thing I have noticed is that sometimes notifications come in groups instead of one by one. If multiple tasks are updated close to each other, the alerts show together, and it is easy to miss a small detail unless I open the app and check properly. Review collected by and hosted on G2.com.

In my daily clinic work, there are many small things happening together like patient follow-ups, diet plan work, and staff coordination. It is easy for small tasks to get delayed when the day gets busy. Sometimes I had to check different places just to see what was pending.

With Connecteam, I can see all tasks in one place and know what still needs attention. I can also see which staff member is handling which work. This reduces confusion and saves time during busy hours. It has made daily work more clear and manageable for me. I don’t have to depend only on memory or scattered messages anymore. Review collected by and hosted on G2.com.

I think the system where we get the reports from, like for the payroll reports, there's an issue. We couldn't find a total abstract report at one place. We have to take a workforce report from the employee details and the payroll report from the pre-payroll details, which is CTC summary. So, we end up downloading two reports and then merging them into one, which is a bit tedious, but that's okay. It will be okay. Review collected by and hosted on G2.com.

HROne simplifies complex tasks like payroll management, making it less tedious compared to previous software. Its user-friendly interface eases navigation and daily HR activities such as attendance and new hire enrollment, enhancing overall efficiency. Review collected by and hosted on G2.com.

Support tickets sometimes take a long time to generate.

Go1 integrations can glitch. Support tickets take at least 24 hours to generate via EH queue. Then it takes ages (48 hours) before the actual Go1 integration problem is resolved.

Seek integration also does glitch. I've had a number of ads not go up. This tends to happen when I've made a typo or need to change the initial ad and the integration seems to glitch when trying to update the ad with the changes. I then need to call Seek to have the ad taken down and organise a refund.

The initial HR package also included legal advice. I'm not sure where we're at with that. Review collected by and hosted on G2.com.

Administration of various HR functions is now able to done via a single portal. The tool is easy enough to be adapted and flexible enough to cope with changes. Review collected by and hosted on G2.com.

I have not yet had any real negative experiences with UKG ready yet. I think the only thing that I've had an issue with was trying to use the mobile app, as I could not find my workplace on the app and therefore could not get it running. Though it is a managed environment for me anyways, so this might not exactly be a UKG specific problem. Review collected by and hosted on G2.com.

I would not say that I have a specific problem which I chose UKG to solve. As an employee it allows me to clock in and out seamlessly from my laptop and easily request time off when I need it. Tax documents were also pretty easy to find when I needed them. Review collected by and hosted on G2.com.

There is no cause that dislikeskes it, But in my eye there is need to improvements in UI and Alignment. Review collected by and hosted on G2.com.

Thareja AI is solving key operational challenges for remote teams and freelancers by centralizing crucial functions like contract generation, time tracking, invoicing, and payroll processing, which collectively reduces significant administrative overhead and enhances overall operational efficiency. Specifically for the user, this integrated solution resolved past issues with lost hours and late invoices by providing dependable time tracking and automatic compliance features. As a result, the user now benefits from several freed-up hours weekly, better collaboration with their team & a highly reliable system, leading to a strong endorsement of the software for others in similar situations. Review collected by and hosted on G2.com.

The only thing I don’t like is that I can’t access all information from the app on my phone, I need my computer to access complete information, and I am always doing things on the go Review collected by and hosted on G2.com.

It solves everything…….. payroll is always accurate and on time, scheduling is so much easier and everyone can plan accordingly, no more mistakes or guessing on timesheets. I’m just sad I didn’t find you guys sooner. Review collected by and hosted on G2.com.

Given the amount of employees that we have nationwide, it would've been great if the system was able to recognize the different states that the employees were in and that we would be able to assign managers per employees rather than create locations. We have over 20 locations in our system because we have managers that oversee different timezones, one that has every timezone, so he has multiple locations that he has to view. Because the Gusto integration seem to have issues though, we have to manually set-up accounts which is preferred as previously, it would automatically send invitations to personal emails that were in Gusto even when they haven't fully started. The downside also is that employees aren't able to see their time-off request balance and so they often put in requests when they have 0 hours pending for usage. Review collected by and hosted on G2.com.

The issue that we had previously was the fact that Gusto wasn't able to provide us with a timekeeping system that supported overnight shift. Deputy had played a huge part in decreasing the amount of time that is spent calculating the hours that each employee who work overnight has. I also really like how the Meal Break Premium is directly connected to the attestation question. I will say that, I wished that it would also track when the lunch was taken to ensure that even if someone answers 'yes' to the attestation question, it's guaranteed that we're remaining compliant with the state laws when applicable (most importantly CA and NY) Review collected by and hosted on G2.com.

The bugs can be really frustrating sometimes. Also, I find the PTO feature a bit difficult to understand. I don’t like that late notifications sometimes come through late, and when I refresh the calendar page it still won’t show as on time, even if they clocked in on time. I’d prefer something more responsive and real-time, if Hubstaff could be that quick. ClickUp integration could be better when it comes to pulling info from Hubstaff, don't understand why we have t pay extra for the extra notifications? Should be included already. User interface has latency sometimes, and would be helpful if it's easy to access the articles for navigating. Review collected by and hosted on G2.com.

It streamlines attendance tracking, highlights our employees’ performance and activity, and helps us identify patterns over time. Review collected by and hosted on G2.com.

Keka keeps adding new features, which is great. The reports and integrations could still improve, but overall things are getting better with time. Earlier, we had to wait for the support team to be available to answer our queries; now the AI bot is available 24/7, which makes it much easier. Review collected by and hosted on G2.com.

Keka helps us manage attendance, leave, payroll, and performance all in one place. It saves time, reduces manual work, and keeps everything accurate and organized. This lets us focus more on important HR tasks. Review collected by and hosted on G2.com.

As the organization's Communications Manager, I primarily use RedeApp to send organization-wide messages from my desktop computer. I will say that the user interface on the desktop version is pretty lackluster and could be more visually appealing. I also dislike how there's an unseen timer that logs you out of the platform after a period of inactivity. Review collected by and hosted on G2.com.

RedeApp allows our Communications Team to send organization-wide messages to individuals whose hands-on work with residents prevents them from regularly sitting at a computer. It also ensures that our messages are secure and HIPAA-compliant. Review collected by and hosted on G2.com.

Executive level: Onboarding could be more in-depth. Many features and functions were not covered in implementation - lots of self discovery and additional training required. During implementation - questions about features, functions, or issues got slow response times. A lack of urgency was felt.

Manager level: The system is missing key stats (for blended contact centers - AHT for OB and IB calls are fundamentally tied - cannot break apart, no avg response time for SMS SLA). Reporting is too siloed and when multiple contact centers are combined, entire stats and KPIs disappear, functionality is lost and reporting capabilities export capabilities are disabled causing repetitive exports and manual merging of data.

Also default OB settings are not available - agents must consistently select which contact center they want to use for OB calls (if assigned to multiple queues / coaching teams).

Agent level: Some features are not intuitive. Review collected by and hosted on G2.com.

We had an issue with our previous contact center software - too few calls could be check via our QA team. The AI within Dialpad grades all calls (to varying degrees of accuracy).

However - for manually graded calls - Dialpad has no way to automatically assign calls to a QA person or manager for review, it must be done manually. Review collected by and hosted on G2.com.

I find Evolia perfect: there is really nothing I don't like. Review collected by and hosted on G2.com.

The scheduling of timetables, as well as the management of vacation or replacement requests. Review collected by and hosted on G2.com.

There is nothing I can say that we have experienced to be negative to date. Review collected by and hosted on G2.com.

Workforce.com has helped us eliminate time consuming manual processes across rota scheduling, sales analysis and daily task management. Previously, these tasks required significant effort and were prone to inconsistency. The platform has streamlined our operations, improved accuracy and made it easier to coordinate teams and track performance. It’s also helped us centralise communication and task visibility, which has boosted staff engagement and accountability. We now spend less time chasing updates and more time focusing on customer experience and strategic improvements. Review collected by and hosted on G2.com.

ADP does not offer Expense Reimbursements. We use currently use Concur, in which works with ADP, but it would be nice if ADP was like a one stop shop for us.

ADP needs to have some type of security measure when fraud occurs. We recently had a New employee who has been experiencing Identity Fraud since 2007. When she logs into ADP, she can view a W-2 that does not belong to her. The W-2 is of the "other" employee using the same name and social. When I contacted ADP regarding this issue, I was told there was nothing they could do. This concerns me that the "other" employee can see personal information and W-2 of our employee. Unfortunately, the system thinks it's the same person holding two jobs in two different states. Hopefully ADP will work on something to fix these types of issues. Review collected by and hosted on G2.com.

If you like having issues with payroll, like doing things manually, enjoy headaches and bad customer service....please DON'T sign up with ADP because they are everything BUT that. :) Review collected by and hosted on G2.com.

For some time I had issues with the Appointment feature link always being expired, but recently have noticed that it works now. Navigating was a little challenging at first, but once you use it more and more and basically explore with it, it gets easier. I still get a little lost sometimes, but sometimes that's a good way to learn. Another thing they offer is the Learning bytes which are guides and tips to follow with any questions you may have on a particular task you are trying to complete. This is a feature I forget they have, but that falls on me. When I do use them, they are really helpful. Review collected by and hosted on G2.com.

Reporting lacks flexibility,some workflows feel slow,mobile features are limited, Advanced Analytics are not strong as other HCM platforms. Review collected by and hosted on G2.com.

It replaces scattered hr tools with one system,saving time,reducing mistakes,and giving clearer workforce insights. Review collected by and hosted on G2.com.

The setup seemed very cumbersome to me, I had to call customer service several times to get codes, the machine would freeze and sometimes stop working. Review collected by and hosted on G2.com.

It helped me keep track of my employees' time every time they arrived and left, as well as during lunch hour. Review collected by and hosted on G2.com.

Not any specifically,team continuesly improvjng the system Review collected by and hosted on G2.com.

This is useful for tracking daily employee attendance and also provides support for managing overtime. Review collected by and hosted on G2.com.

The main challenge was aligning teams around a more structured approval and planning process, but the platform itself was easy to adopt once workflows were established. The HC365 team also ensured training resolved some of the change management concerns we had. Review collected by and hosted on G2.com.

We needed better visibility, approval workflows, and recruiting capacity planning beyond spreadsheets. HC365 gave us a centralized system for approvals, backfills, and workforce planning while helping recruiting and finance stay aligned. It also helps us proactively identify hiring risks and prioritize roles based on business needs and recruiting bandwidth Review collected by and hosted on G2.com.