Contractor Management Software

Connecteam faces occasional scheduling bugs, sometimes slowness on mobile app

The program has less detailed analytics and tgis fails to support more specialized HR needs Review collected by and hosted on G2.com.

Connecteam is a powerful approach that makes sure valuable workforce coordination, something that consolidates every operational requirements in a centralized system

Connecteam ensures high time control and payroll accuracy, something that reduces chances for tome fraud

Connecteam embraces team collaboration and resourceful engagement, and this eliminates the information gaps that can happen to the desk-less

The program facilitates the training process in a company, something that acts as the knowledge centers to ensure proper and consistent training Review collected by and hosted on G2.com.

as far as how much i have used it till now ...i dont think there is any major bug or issue which i faced till date and i am not like a rare user ..i use it daily ...and it is for sure hastle free in every sence ...so i dont have any issue till date Review collected by and hosted on G2.com.

for the application of leave and the salary structe related doubts and queries i generally use it and for that at least it gives me perfect things and stuffs which i need every time .... Review collected by and hosted on G2.com.

Sometimes it's not updated as soon as I open it in the morning, but in 1 or 2 minutes it reloads and gets up-to-date data. It's not a big issue. Review collected by and hosted on G2.com.

I use HROne for attendance, leave, and HR tasks. It helps me see attendance, monitor leaves, and learn about organizational changes and new joiners. It's user-friendly, saves time, and reduces manual work with a clean UI. Review collected by and hosted on G2.com.

Bamboo HR does not offer all of our needs within it, which is why we have integrated Quickbooks and Criteria to it. We love Bamboo HR and have talked with the staff on video call asking for them to add these tools and move from integrating softwares to one large hub that does it all for the price paid. Review collected by and hosted on G2.com.

We have effortlessly linked frequently used links in Bamboo HR for staff to access, and it acts as the company portal with integrations that have been wonderful to streamline business. We also use it for annual appraisals, as we previously used Performance Pro and have switched to Bamboo for appraisal process which was the easiest implementation ever. Review collected by and hosted on G2.com.

Area of improvement: The EverythingBenefits area should really be evaluated. The EDI connection process could be easier. The Performance Review platform could be more intuitive. The workflow process required for this process is unreal. Not sure why the development team is not able to add commas to the dollar amounts on the Applicant Tracking platform. It looks very weird to enter a salary range of $150500 - $165900. It would look better with commas. Review collected by and hosted on G2.com.

All of the cases that we currently have open are current. Review collected by and hosted on G2.com.

There is no cause that dislikeskes it, But in my eye there is need to improvements in UI and Alignment. Review collected by and hosted on G2.com.

Thareja AI is solving key operational challenges for remote teams and freelancers by centralizing crucial functions like contract generation, time tracking, invoicing, and payroll processing, which collectively reduces significant administrative overhead and enhances overall operational efficiency. Specifically for the user, this integrated solution resolved past issues with lost hours and late invoices by providing dependable time tracking and automatic compliance features. As a result, the user now benefits from several freed-up hours weekly, better collaboration with their team & a highly reliable system, leading to a strong endorsement of the software for others in similar situations. Review collected by and hosted on G2.com.

I dislike the issue with forgetting to clock out after my shift when far away from the building , which forces me to ask a colleague to log in during their night shift to correct it. Review collected by and hosted on G2.com.

I use Deputy to manage shift schedules and ensure precise clock-ins and outs, enhancing my work routine's efficiency. Review collected by and hosted on G2.com.

Sometimes Hubstaff feels slightly intrusive due to continuous activity monitoring and screenshots. The desktop app can occasionally consume higher system resources. Internet dependency for real-time syncing can also be a limitation in low-connectivity areas. More customization options for tracking rules would make it even better. Review collected by and hosted on G2.com.

Hubstaff solves the problem of manual time tracking, inaccurate work reporting, and lack of transparency between clients and team members. It benefits me by providing automatic time tracking, clear productivity reports, accurate billing, and smooth verification of work hours. This improves trust with clients, ensures fair payment, and helps manage project timelines more effectively. Review collected by and hosted on G2.com.

While the web platform is solid, the mobile app experience could be improved. It sometimes feels laggy or lacks the full depth of features available on the desktop version.

Other areas for improvement:

Custom Reporting: While standard reports are good, creating deeply customized reports for specific management needs can sometimes be rigid or difficult to configure.

Support Response: During peak payroll weeks (end of the month), the customer support team can take a little longer to respond than usual. Review collected by and hosted on G2.com.

Keka has helped us move away from manual spreadsheets and disjointed systems.

Centralized Data: We now have a "single source of truth" for all employee data, from onboarding to exit.

Compliance: It automates Indian statutory compliance, ensuring we never miss tax updates or filing deadlines.

Transparency: It has brought transparency to the workforce; employees understand their tax deductions and leave policies clearly because the system visualizes it well. Review collected by and hosted on G2.com.

Adding any form of tracking to a high-autonomy engineering team needs thoughtful change management. The first reaction was that it indicated a lack of faith in their expertise. We solved this problem by treating the data as completely transparent to the squad and only ever using it to improve systemic processes, never for individual performance assessment. On a technological level, the tool does have issues with context. If a developer is pair-programming, reading API documentation or drawing a system architecture in whiteboarded scribble inside a whiteboard app, that valuable time isn’t all necessarily recorded accurately as “productive.” We have to use the manual notes feature a lot, learn to flag such periods. Review collected by and hosted on G2.com.

It addresses the painful issue of vague resource planning within a product team. In the past, argument over tech debt, bug fixes and new features were won by whoever shouted the loudest. Now, we have a factual basis. There is an added benefit of the two above, which is improved strategic alignment and team advocacy. Because I can illustrate to management why a whole full sprint of refactoring is essential… Because I can point on accumulating “drag” it results in for each new feature after. For the team, it confirms their experience — when they say something takes longer than expected, we have the numbers to make those adjustments. It makes subjective fatigue into an objective business case. Review collected by and hosted on G2.com.

I feel like a lot of the glitches are caused by our high traffic of calls and emails, and I wish Dialpad Support would work to expand the capabilities of the software instead of just patching things up as we go along. Additionally, they could improve some features in the interface, such as the channel switches, availability status settings, and the information found in dashboards and analytics sections. Review collected by and hosted on G2.com.

I find Dialpad Support resolves technical issues swiftly, enhances call and email security, adapts to our needs, and centralizes communications, significantly improving our office's efficiency. Review collected by and hosted on G2.com.

As the organization's Communications Manager, I primarily use RedeApp to send organization-wide messages from my desktop computer. I will say that the user interface on the desktop version is pretty lackluster and could be more visually appealing. I also dislike how there's an unseen timer that logs you out of the platform after a period of inactivity. Review collected by and hosted on G2.com.

RedeApp allows our Communications Team to send organization-wide messages to individuals whose hands-on work with residents prevents them from regularly sitting at a computer. It also ensures that our messages are secure and HIPAA-compliant. Review collected by and hosted on G2.com.

There isn’t much to dislike about Evolia, but if we had to mention one thing, it would be that a few features could be slightly more customizable to better fit the unique needs of each business. That said, the Evolia team is always evolving and attentive to user feedback, which gives us full confidence in the platform’s continued improvement. Review collected by and hosted on G2.com.

Evolia has helped us solve several operational challenges at Soins RyMed Inc. As a staffing agency, we manage a dynamic team and often need to schedule shifts on short notice. Evolia simplifies this process by allowing us to quickly assign staff, track availability, and avoid scheduling conflicts. It also centralizes time tracking and attendance, reducing payroll errors and saving us countless hours in manual administrative work. With built-in geolocation, our employees can easily find their assigned work locations, which improves punctuality and coordination.

Overall, Evolia has made our operations smoother, more reliable, and much more efficient. Review collected by and hosted on G2.com.

One thing I dislike about Zendesk is that it can become expensive as the team grows. Adding agents and advanced features increases costs quickly, which can be hard for startups or smaller teams. Another downside is that configuration can get complex. Triggers, automations, views, and workflows are powerful, but over time they become difficult to manage if not documented well. The UI, while functional, can feel heavy and slow when handling a large number of tickets. It's not always the fastest experience for agents. Customization also has limits; while Zendesk covers most use cases, very specific workflows sometimes require workarounds or custom apps. Review collected by and hosted on G2.com.

Zendesk for customer service solves the problem of chaotic and unscalable customer support. Without a dedicated system, customer messages come from everywhere—emails, contact forms, and chats—and it becomes impossible to track who responded, what was promised, or what is still pending. Zendesk centralizes all communication into structured tickets, which bring order to the chaos. It also solves the problem of missed or delayed responses. With SLA automations and priority rules, tickets are handled on time. This directly improves customer satisfaction and reduces frustration on both sides. From a backend developer perspective, Zendesk helps bridge the gap between support and engineering. Tickets can be enriched with logs, user IDs, metadata, and links to internal systems. This makes debugging real customer issues much faster and more accurate. Another big benefit is visibility and accountability. I can clearly see ticket volume, response time, backlog, and team performance. It helps make better decisions about staffing, product improvements, and system stability. Zendesk also reduces context switching. Support teams don't need to jump between tools, and developers don't need to chase information. Everything related to an issue lives in one place. It improves customer communication quality. Canned responses, macros, and templates ensure consistent and clear replies even when multiple agents are involved. Zendesk also helps with scalability. As the product grows and the user base increases, Zendesk can handle higher ticket volumes without changing the support process or tools. Another important benefit is the feedback loop to product development, repeated issues, bug reports, or feature requests are visible in Zendesk data. This helps the engineering and product teams prioritize real user pain points instead of guessing. So Zendesk benefits me by making support organized, measurable, and tightly connected to the product and backend system. It reduces noise, improves response quality, and helps teams work together more effectively in production environments. Review collected by and hosted on G2.com.

As a first-time user, I found the software to be somewhat slow, and it offers fewer customization options than other HRM software available on the market. While it has potential to become a standout HR solution, it still needs considerable time and development to reach that level. Review collected by and hosted on G2.com.

WebHR provides a wider and essential solution in the market as a human resource management tool. It helps us to use it for multiple uses as core HR activities, time tracking for employees, recruitment, data management, workforce management, and analytics, with the best competitive price in the market, which makes it a good HR solutions software out there in its domain. Review collected by and hosted on G2.com.

The only thing I don’t like is that when the owner is listed as “common,” the store manager shouldn’t be able to see it. Also, on the scheduling page, it would be helpful if each shift showed the total hours (for example, “4 hours”) as a small breakdown. Review collected by and hosted on G2.com.

We are very happy with uAttend. Review collected by and hosted on G2.com.

Downsides of Playvox WFM often cited by users include slow loading/performance, issues with manual refreshing for schedule updates (leading to adherence problems), missing key features like direct shift swaps or robust peer-comparison, inconsistent data/reporting (e.g., default timeframes), and limited mobile functionality, despite its ease of use for some tasks like QA. Integration hurdles with platforms like Five9 and general customization limitations also arise, with reports of slow support for complex needs. Review collected by and hosted on G2.com.

Playvox WFM (Workforce Management) benefits include reducing costs through AI-driven, automated forecasting and scheduling, improving service levels by ensuring the right agents are available, and boosting agent engagement with self-service options and real-time visibility, all within a unified platform for omnichannel environments. It transforms complex planning from spreadsheets into an efficient, integrated workflow, providing real-time insights for better decision-making and adaptability. Review collected by and hosted on G2.com.

The only downside would probably be the reports. While there are a lot to choose from, and all are very useful. However, not all are fully customizable leading to having to merge multiple reports together to get what you're needing. Review collected by and hosted on G2.com.

We use OnePoint for everything. Before we had OnePoint we utilized Mutiple systems to manage our day to day. With OnePoint everything is all inclusive. The Applicant Tracking System allowed for easy tracking of candidates, quick response communication, and the ease of sharing candidate information between recruiter and hiring manager. The payroll system integrated checklists between timekeeping and payroll processing that allowed payroll to be completed with the click of a button. Onbringing became completing automated, and our workforce became almost completely paperless. Review collected by and hosted on G2.com.

One thing I'd like to see in future is a snappier overall speed within the software, it could be due to the complexity/ scale of our organisation but sometimes the screen load times when working with the software lengthen the time it takes to work on tasks Review collected by and hosted on G2.com.

For a business fairly large and complex, Tanda is close to a complete solution for our team scheduling, tracking and payroll. Review collected by and hosted on G2.com.

ePay did experience a few bugs (unable to select facility or task a handful of times, got a system error and couldn't clock in), no system is perfect or is up all the time, but being able to use the mobile app helped bridge the gap when the web client wasn't working for me. EDIT: I was also offered a gift card to leave this review, and they didn't make good on that, so now I've gone back and knocked a few points off my review. Being deceptive by dangling a carrot only to yank it away doesn't win you any points. Review collected by and hosted on G2.com.

ePay makes it simple to manage my time punches and I don't have to use a fingerprint scanner or a keypad, my computer remembers my password for me, and it takes me less than 15 seconds to log in and do my daily time punches. Review collected by and hosted on G2.com.