Products

Shopper Approved is a customer rating and review service.

SkyTouch Hotel Operations Platform is 100% cloud-based and intuitively designed with advanced integration capabilities to meet our customer’s specific needs. Our mobile-optimized Hotel Property Management System includes forward-thinking property management features including functionality for Reservations, Direct Billing, Group Management, Housekeeping, Reporting, Online Support, Automated Night Audits and more.

Sentry gives you insight into the errors that affect your customers.

Elevate the attendee experience with our events customer portal.

Text is an AI-powered customer service platform that combines live chat, helpdesk ticketing, automation, and AI chatbots in a single cloud-based workspace. It enables teams to manage all customer conversations — across web chat, email, Messenger, WhatsApp, and ecommerce platforms like Shopify — from one unified inbox with complete interaction history. The platform’s context-aware AI engine automates routine inquiries, suggests replies, prioritizes tickets, and triggers workflows based on cust

PlayPlay is the online video creation solution that enables anyone on your team to turn any message into a compelling video. Used across 15 countries, 1500+ companies trust us to help them unleash the power of video to strengthen the bond with their customers and employees, one video at a time.

Enghouse Interactive specializes in software and services designed to transform contact centers (including work from home agents) into a growth engine for businesses globally.

With identity and intent intelligence from the world’s largest network of online retailers, Signifyd’s Commerce Protection Platform instantly recognizes the ‘who’ behind every transaction. Every approved order is backed by a 100 percent financial guarantee against fraud and abuse, so merchants can automate payments at scale, streamline customer experiences and grow fearlessly.

QuickBooks Point of Sale was a comprehensive retail management software developed by Intuit, designed to streamline sales transactions, inventory management, and customer tracking for small to medium-sized businesses. It integrated seamlessly with QuickBooks accounting software, providing a unified solution for managing both sales operations and financial records. Key Features and Functionality: - Sales Processing: Facilitated efficient sales transactions with support for various payment metho

Infosec Skills is the only cybersecurity training platform that moves as fast as you do. Train on your schedule with unlimited access to 100s of hands-on cybersecurity courses and hands-on virtual labs — or upgrade to an Infosec Skills boot camp for live, instructor-led training guaranteed to get you certified on your first attempt. Whether you're seeking training for yourself or your team, Infosec’s deep bench of cyber expertise and award-winning training platform provide the resources and guid

Automatically generate and assign cases from customer emails, tweets, phone calls, customer portal submissions, or web-to-case forms. Cases automatically capture and display all conversations across channels, and link to contacts, projects, and other relevant records.

Grasp’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk!

Centralized social media reviews and live customer feedback. Pull powerful statistics and reports for your business on a brand or store level, allowing you to easily compare and identify stores strengths and weaknesses based on customer feedback. Social Places in-store customer feedback tool give customers access to your uniquely branded mobi site where they can leave positive or negative ratings. Negative ratings will be kept offline and managers are immediately notified via sms and email.

Gust Rosenfeld matches our firm's legal knowledge with the specific needs of those we serve. Our attorneys draw upon years of experience in a variety of areas. Our clients range from Fortune 100 companies and other public entities to privately held firms and individuals.

Spryker Cloud Commerce OS is the commerce technology company offering a commerce operating system, as well as corresponding customer interfaces (apps) which enable companies to harness the full potential of their products and services by connecting them to various customer touchpoints and creating forward-looking customer centric and IoT use cases.

Create in-app tutorials/walkthroughs, train users right within application.

Verizons Voice Call Back (VCB) is a network based queue-management solution that allows callers to receive a call back holding their same place in line, or at a convenient time rather than wait on hold for an agent.

elevio offers self service support for Saas companies.

replient.ai is an AI-supported software that automates customer support on social media. It is aimed at companies that want to intensify their customer interactions and scale their customer support. The software responds automatically and quickly to comments, minimizes negative effects on advertisements and enables customer support to be scaled without additional personnel costs. It ensures brand voice compliance in customer communications and offers multilingual support. Pricing is tiered, with

KrispCall is a virtual cloud phone that provides safer, reliable, and the most affordable cloud telephony service for businesses of all types and sizes. Its integrated call contact center software with support for CRM integration, allows you to unleash a plethora of features useful for your business communication. The presence of number sharing, number porting, Interactive Voice Response (IVR), intelligent call routing, customized greeting, call recording, and the most sought-after Unified Callb