Social Places Reviews & Product Details

This platform truly covers it all with its comprehensive features, including Listings Management, Listening, AI-powered Omni-Channel Reputation CRM, Local Content Scheduling, Bookings, and AdTech.

The deployment and rollout are incredibly smooth, and the best part is that the entire process is fully managed, which lifts a significant burden off our team.

Additionally, their aftersales support and account management team is exceptional, always going above and beyond to assist us.

They've been around for 10 years and are now making waves abroad by proving that you don’t have to spend ridiculous chunks of your marketing budget to get a great product with excellent service. I highly recommend this platform. Review collected by and hosted on G2.com.

Booking Feature could use a refreash, with refining features. Review collected by and hosted on G2.com.

Social Places enables digital experts to save time by offering bulk scheduling services, making it a reliable solution for all your scheduling needs. Review collected by and hosted on G2.com.

There isn't anything in particular that I dislike Review collected by and hosted on G2.com.

That I am able to bulk schedule all my content - it makes it convenient and effecient. Review collected by and hosted on G2.com.

That I am unable to scedule story content for my social accounts. Review collected by and hosted on G2.com.

The UI, very easy to use. The reporting is also great. Review collected by and hosted on G2.com.

That sometimes it fails to publish posts. Review collected by and hosted on G2.com.

Bulk scheduling content is super convenient and fast! Review collected by and hosted on G2.com.

We are unable to schedule story content. Review collected by and hosted on G2.com.

Social Places has demonstrated an unwavering dedication to providing excellent service and working with us to customize their software to match our business requirements. Coupled with this, they have a great understanding of our industry and their customer service team's professionalism and positive attitude sets them apart from the rest. Review collected by and hosted on G2.com.

I don't have any complaints to report about Social Places. Review collected by and hosted on G2.com.

Always happy to advise and assist with issues - even if the issue isn't necessarily in their scope. The team is always honest about their abilities and any possible limitations. SP is always ready to hop on a cal and give feedback or show us new systems updates. Review collected by and hosted on G2.com.

Sometimes the solutions we need are not entirely met - for example with uploading of FB cover images bot being pulled through to all of our FB pages - there is room for improvement when it comes to these types of smaller requests. Review collected by and hosted on G2.com.

I enjoy social places because it brings all my reviews and ratings into one place. I don't have to keep logging into different platforms to see whats going on. Its very easy and simple to use. Review collected by and hosted on G2.com.

The one part I wish social places have, is the function to integrate MrDelivery and UberEats reviews manually. This would be ideal to send out to my stores and they can see all their reviews in one report. Review collected by and hosted on G2.com.

I like that everything is so centralized. We have been working with the team for quite some time and are pleased with their ever helpfulness. They have added more products to their range- exciting for us to explore. Review collected by and hosted on G2.com.

I am still not too comfortable with navigating some of the features, I think as a consumer I get overwhelmed by everything on the platform when I mainly want to use about one or two features so my brain "lazies out" if this makes sense. Review collected by and hosted on G2.com.

Easy to work on with simple steps that can get your communications from socials to your customer care team. Able to get updates on communications between customer care team and customers. Able to edit and allocate customer care team on complaints easily. Review collected by and hosted on G2.com.

Sometimes does not populate using names already added on social places, one has to scroll down to find a case but not all the time maybe once or twice instances. Review collected by and hosted on G2.com.