Products

Aspect Unified IP Contact Center brings all contact options together in one place, on one platform, so agents can keep talking, typing and conversing. Aspect Unified IP Contact Center simplifies and flexibly manages omni-channel interactions across voice, email, chat, SMS, IM and social. It offers multi-session contact handling and tight integration with industry leading CRM applications, helping you manage and deliver differentiated customer experiences that make your company easier to do busin

Convin is an AI-backed Full-Stack Conversations QA platform for contact centers.

Contract Lifecycle Management - Intuitive to Use, Cloud based, AI Powered Platform for Authoring & Managing Contracts.

NICE WFM is the most advanced AI-based workforce management tool—it uncovers hidden patterns, makes accurate forecasts, and identifies the best forecasting model and candidates during the hiring process. WFM uses AI to make forecasts and machine learning to generate schedules. Contact center leaders depend on WFM to engage employees and meet their work-life balance needs with dynamic schedule adjustments. NICE WFM users can move to the cloud to expand their reach and align with business strategi

OfficeClip Contact Manager is a software that keep contact related information at one place, it can share contacts easily with co-workers, track activities, related documents and create daily call list. The workflow module automates repeated tasks for each contacts and the invoice application allows sending invoices and receiving payments from customers.

Maximise the effectiveness of your Customer Contact. Taking your call centre to the next level or even establishing one for the first time is often costly and challenging. NOT NOW!

SQM Group's customer experience management (CEM) software is specifically built for call center agents and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee engagement.

AnyMP4 TransMate can transfer iOS data to iPhone/iPad/iPod/Android/computer and transfer files from Android to Android /iPhone/iPad/iPod/computer. Meanwhile, it has many powerful features like Contacts Backup/Restore, Ringtone Maker, HEIC Converter and more to make sure that you can better manage mobile phone data. Key Features 1. Transfer data between iOS/Android device and PC. TransMate allows you to easily transfer data between iOS, Android and PC like music, videos, photos, messages,

Contact At Once!, a LivePerson company, provides chat, text and mobile messaging solutions for automotive, multifamily and Real Estate.

Aspect Workforce is a high-performance contact center software solution that provides the forecasting, planning, scheduling, employee self-service and real-time agent tracking to ensure that all agents and supervisors are productive, engaged in their work and delivering an exceptional customer experience.

Deel simplifies payroll so you can hire anyone, anywhere. We streamline compliance and payments through our independent contractor and EOR model. With Deel, generate legally binding contracts that cover local labor laws in over 150 countries, offer flexible withdrawals, and enjoy 24/7 customer support. It’s the modern payments platform built for the future of work.

Guru is the AI Source of Truth that connects your company’s knowledge, delivers cited answers everywhere you work, and keeps information accurate automatically.

Knowlarity's Cloud Contact Center is a comprehensive, cloud-based communication platform designed to streamline customer interactions for businesses of all sizes. By leveraging advanced telephony solutions, it enables organizations to manage inbound and outbound calls efficiently without the need for extensive infrastructure. This solution integrates seamlessly with existing CRM systems, providing real-time insights into customer conversations and agent performance. Key Features and Functionali

The most robust, feature-rich predictive dialer on the market today.

Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.

ContactPoint 360 is pioneering the next phase of BPO customer experience and contact center support solutions. We serve some of the most recognizable brands in the world by providing delightful customer service experience to their valued customers and through our elegant SAAS solutions, all designed to improve CX, enhance communications options, ensure quality, and remain compliant. Onshore, nearshore, in the office or work from home, you will find us leading the way with innovative solutions f

The multi-channel Quality Monitoring Platform that puts an end to spreadsheets, engages agents and helps deliver a compliant customer experience.

The In-Person GTM Platform for conferences and events. Scan event badges, capture leads, enrich contact info & sync every lead to your CRM. Measure event ROI, eliminate manual work, and drive pipeline from events.

Our company name says it all "EHR Your Way," not our way. If you're looking for the ultimate end-to-end EHR solution for agencies with 10+ users and have a $600+ a month budget - you need to look no further. Our family owned company literally has 98% of the features you need to run an efficient agency so you can focus on client care. (Over 2,000 of them) Is that a bold statement? Yes, but we back it up with a 180 day money back guarantee "after" you go-live. Other vendors are going to lock yo

Avaya OneCloud CCaaS is a cloud contact center solution built for any size organization that is looking to enhance employee and customer experiences. ​​ Avaya OneCloud CCaaS delivers voice and digital channel customer engagement along with advanced self-service automation and employee productivity tools so you can build a true cloud customer service call center. Your subscription includes support and guidance from our Avaya OneCloud team. ​​