Products

A single point of contact for all in-company requests.

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo

Helpmonks is a cloud-based shared mailbox solution that allows teams to collaborate on email conversations.

Omnichannel customer service platform that allows businesses to manage & automate all support & sales channels in a single, unified dashboard.

Continuum Help Desk is a cloud-based solution that allows you to reach your customers through chat, email and phone.

CRM and Deals is a Zendesk Support add-on that helps fetch sales right from your tickets. More about its features: - Create custom sales pipelines with multiple stages - Create custom deal forms to collect all the sales necessary details - Create products and link them to specific deals - Assign different statuses to CRM users - Forecast sales over specific time periods - Measure sales team performance - Keep track of all events (actions) With CRM and Deals, it's easy to unify s

Global SMS & Voice calls for businesses of all sizes

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data.

Insightly Service is a comprehensive customer service and support application designed to streamline ticket management and enhance customer satisfaction. Built on the same platform as Insightly CRM and Insightly Marketing, it ensures seamless integration across all customer-facing teams, providing real-time access to mission-critical information. This unified approach empowers organizations to deliver personalized and efficient support, fostering long-term customer relationships. Key Features a

This is SteadyPoint Helpdesk, Office 365’s Best Helpdesk Solution

Trengo’s customer engagement platform will automate repetitive work to unleash meaningful conversations.

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

intheloop.io is here to help businesses deal with their cluttered inboxes more efficiently.

Polar Help Desk enables organizations to manage and deliver support servicesthrough a central web-based help desk portal.

500apps is a platform where an All-in-One business suite of 30+ apps is offered to every business as it’s driven with the vision to help the businesses grow like Fortune-500. The apps come with all the features that are needed for your business. From Chrome Extensions to WordPress plugins to widgets, 500apps offers all these at $14.99 per user with 24/5 customer support and a 99.5% uptime guarantee. Located at 8 locations, It caters its services to different business spheres. Features: Prod

From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.

This is a comprehensive tool for the organization to manage all service requests, not only to the IT department but to any department of any location in the organization.

Software package consolidating all interactions between your IT department and your users, giving you full control over your Help Desk from a single administrative interface

Web-based help desk software with team inbox, multiple inbound channels, and flexible self-service sites. Customer inquiries keep coming in… and they all want the answer they’re looking for just as quickly as possible. You and your team have to keep track: Who is doing what? What is the status? Is anything documented? This is precisely where HelpSpace comes in as an effective solution to these problems and hindrances.