InvGate Service Management

20 reviews

Software package consolidating all interactions between your IT department and your users, giving you full control over your Help Desk from a single administrative interface

Invgate Asset Management

11 reviews

InvGate Insight is a comprehensive IT asset management (ITAM solution designed to provide organizations with complete visibility and control over their IT assets. By centralizing asset data, it enables efficient tracking, management, and optimization of hardware and software resources throughout their lifecycle. Key Features and Functionality: - Asset Discovery and Inventory: Automatically detects and catalogs all IT assets within the network, ensuring an up-to-date inventory. - Software License Management: Monitors software installations and usage to ensure compliance and optimize licensing costs. - Configuration Management Database (CMDB: Maintains detailed records of asset configurations and relationships, facilitating effective change management. - Reporting and Analytics: Provides customizable reports and dashboards for informed decision-making and strategic planning. - Integration Capabilities: Seamlessly integrates with other IT service management (ITSM tools to enhance operational efficiency. Primary Value and User Benefits: InvGate Insight addresses the challenges of managing complex IT environments by offering a unified platform for asset management. It helps organizations reduce costs through optimized asset utilization, ensures compliance with licensing agreements, and enhances security by identifying unauthorized devices and software. By providing real-time visibility into the IT infrastructure, it empowers IT teams to make data-driven decisions, improve service delivery, and support business objectives effectively.