Products

Twilio Flex is a fully programmable cloud-based contact center platform designed to empower businesses with personalized, omnichannel customer engagement. It offers a unified interface that integrates various communication channels, including voice, SMS, chat, email, and video, enabling seamless interactions across multiple platforms. Flex's highly customizable nature allows organizations to tailor every aspect of the customer and agent experience to meet specific business needs. Key Features a

Dropbox lets you save and access all your files and photos in one organized place, and share it with anyone. Whether you run a solo biz or lead a large, complex team, Dropbox helps your work flow better.

Ender Turing is an AI-driven platform designed to enhance customer experience and employee performance in contact centers. By analyzing voice and digital interactions, it provides real-time insights that help businesses make informed decisions aligned with their strategic objectives. Key Features and Functionality: - Speech Analytics: Transforms call and contact centers by extracting valuable insights from conversations, analyzing speech, emotion, and intent nuances to unlock the full potentia

ConnectPath CX is a next-generation Contact Center as a Service platform developed by CloudHesive, leveraging Amazon Connect and other AWS services. It offers a comprehensive, cost-effective, and scalable solution that enhances traditional contact center capabilities. With a full-featured agent and supervisor dashboard, ConnectPath CX provides an agile, low-code/no-code deployment that can be implemented globally within minutes. Its pay-per-use pricing model ensures affordability without comprom

Amazon CloudFront is a content delivery network (CDN) service designed to securely deliver data, videos, applications, and APIs to customers globally with low latency and high transfer speeds. By caching content in a worldwide network of data centers called edge locations, CloudFront ensures that user requests are served from the nearest location, enhancing load times and reducing latency. Integrated seamlessly with other AWS services, CloudFront offers a scalable and reliable solution for conte

Accumulates ACD and call statistics for Nortel "C" Package ACD and Symposium and delivers an array of cumulative Call Centre statistics in detailed and summary formats, presented on a Windows desktop.

VirtualPBX provides hosted VoIP PBX phone services that give small and medium growing businesses a professional, fully automated call answering and routing solution

Starting at only 5 agents! Get real-time visibility for calls in queue, agent availability, call abandonment rates; and other insights with Qcloud. QCloud is a cost-effective call center solution with real-time monitoring, customizable dashboards and analytics that integrate with most UCaaS and UC solutions. From identifying IVR bottlenecks and optimizing call routing to improving agent performance, Qcloud equips your business with the tools to provide exceptional customer service and drive gr

Samsung has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels, and more.

Aprimo is a provider of digital asset management and content operations solutions designed to streamline the entire content lifecycle for enterprises. By centralizing digital assets, automating workflows, and integrating advanced AI capabilities, Aprimo empowers organizations to efficiently create, manage, and distribute content across various channels, ensuring brand consistency and compliance. Key Features and Functionality: - Digital Asset Management: Centralized repository supporting a

NGNCloudComm was first launch in 1995. True omnichannel with AI, voice, SMS text, email, chat, video and social media engagement. Full Inbound, full outbound (predictive dialing, preview dialing…), IVR, and much more. Build powerful IVRs with simple drag and drop interfaces with intelligent scripting and business rules. Reports, Voice Recognition, Compliancy, Agent Performance, Recordings... Deployment options include Public Cloud (Azure/Google/AWS/Etc.), On-Premise or Hybrid models without

MarketSharp is a web-based marketing and management application specifically developed for remodelers, contractors and home improvement pros. MarketSharp offers Customer (Lead) Relationship Management (CRM), Sales Tools & Estimating, Project & Service Management, Automated Marketing, Call Center, Appt. Calendar & Scheduling and Performance Dashboards & Real-time Reporting.

CallHub offers a one-stop solution from collecting opt-ins to outreach, nurturing, and mobilization. We have calling solutions like: Predictive dialer Power dialer Auto dialer Voice broadcast/Robocalls Press 1 campaigns Patch-through calling Texting solutions like: Text to join Mass texting P2P texting MMS And other communication solutions like emails and workflows. Sophisticated software for the biggest political parties, yet simple enough for a cause! The only solution that smoothly integ

Elision DialShree Predictive Dialer is a outbound/inbound telephone automated system that dial calls from a list of uploaded telephone numbers in sequence, screening unnecessary calls such as busy signals, no answer, answering machines and disconnected numbers while predicting at what point a human caller will be able to handle the next call.

Glia enables companies to identify their highest-value website visitors, observe their browsing sessions, and engage them through live video, audio, chat, and CoBrowsing.

With Microsoft OneDrive you can store any file on your SkyDrive and it's automatically available from your phone and computers. No syncing or cables needed.

AT&T can tailor a contact center solution to fit your business needs.

Callture Business Phone is loaded with fantastic features including the latest innovations.

Monitera Engage is a comprehensive social media monitoring and engagement platform designed to help businesses track, analyze, and interact with their online audience effectively. By continuously monitoring over 10 million digital channels—including social media platforms, news portals, blogs, and forums—Monitera Engage provides real-time insights and competitive reporting. This enables brands, digital agencies, call centers, and research centers to protect against potential crises and establish

Liferay's open-source DXP facilitates the development of marketing and commerce websites, customer portals, intranets and more.