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Interpacific Data Management

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2 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.0
Serving customers since
1987

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Interpacific Data Management Reviews

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Rohan M.
RM
Rohan M.
Product Manager @ Mindware distribution
11/02/2025
Validated Reviewer
Review source: Thank You page

Great for ACD Voice Reporting, But Lacks Omni-Channel Insights

ACD CC data system provides the basic CMS reporting which is very helpful in small to midsized call centers providing comprehensive ACD reporting in terms of splits/skills, agent data, trunk data etc.
Nihar Ranjan M.
NM
Nihar Ranjan M.
Technical consultant at Infosys Limited
08/05/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

best for call center technology

An Automatic Call Distributor (ACD) is a telephony system that manages incoming calls and directs them to the most appropriate agent or department within a call center or contact center. ACD systems are a fundamental component of call centers, helping to improve customer service efficiency and streamline call routing processes.

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HQ Location:
Hong Kong, HK

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What is Interpacific Data Management?

Interpacific Data Management is a Hong Kong-based company specializing in delivering comprehensive data management solutions. The company offers a range of services that include digital transformation, data analytics, business intelligence, and IT consultancy, tailored to meet the specific needs of various industries. Their expertise lies in helping organizations effectively manage and utilize their data to drive informed decision-making and enhance operational efficiency.

Details

Year Founded
1987