Mint Service Desk is a next-generation of ITSM platforms. It can be used freely without any limitation in functionalities for up to 3 agents. Currently it's being distributed as On-Premise Solution. Main features: - Ticket types - Dynamic attributes which can be assigned to certain ticket types - Email Integration - Chat-based communication - Autoresponse - Response templates - Queues - Asset management - CMDB - Dynamic attributes assigned to asset categories - Relations (Asset <-> Ticket
Cut your support tickets by over 50% overnight, and spend more time on customer success. Add your AI assistant to your website or email inbox and let it respond (trained on all your company’s knowledge, automatically updated) to all the generic questions your team gets, instantly, 24/7, handing over to a human when necessary. Improve your customer retention by giving faster responses, helping users better use and engage with your product. See what users are asking about your product and business
Communication by Little SaaS aims to bridge the gap between the customers and the company. Communication's LiveChat, Knowledgebase and support for multi-management Shared Inbox with workflow automation will help companies to resolve customer queries in collaboration with the team member.
Netomi is the enterprise agentic CX platform built for the world's most complex environments. Global brands including Delta Air Lines, United Airlines, MetLife, Paramount, DraftKings, NBA, and Ingram Micro rely on Netomi to interact with their customers across chat, email, and voice. Netomi is building the intelligence layer for the digital experience, so that every brand can deliver the governed, outcome-driven experiences their customers expect.
NIM effortlessly streamlines user provisioning and lifecycle management, blending power with simplicity. Designed for ease of use and rapid implementation, NIM seamlessly manages any volume of users or systems for both commercial organizations and educational institutions. NIM's advanced data aggregation combines information from multiple sources, streamlining provisioning, rostering, and exports. This integration guarantees data is accurate and ready. The simplicity of NIM extends to role mode
Xfactor.io is the AI-native GTM platform that helps RevOps teams prevent revenue leakage, drive sales consistency, and unify planning, measurement, and execution in one system.
Create customizable feedback boards & widgets to effortlessly capture all your user feedback, feature requests, and bug reports. Analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.
IBM watsonx Orchestrate is an AI-powered platform designed to help businesses build, deploy, and manage AI assistants and agents that automate workflows and processes using generative AI. By seamlessly integrating with existing business systems and connecting to various AI models and automation tools, watsonx Orchestrate enables collaboration between AI assistants and agents within a unified experience. This leads to reduced manual work, faster decision-making, and enhanced operational efficienc
Progressive Java Runtime for modern Java™ deployments supported by a leading OpenJDK contributor. Free and 100% open source. Lead the future. OPEN Unified Java Runtime. One runtime for cloud, server and desktop use cases Avoid vendor lock-in. We support the largest number of architectures including microservices based. Our customers can run microservices faster, saving time and money. FAST Our customers can run microservices faster, saving time and money.
Know when you’re needed without sifting through tickets. Stylo prioritizes the most pressing customer issues for you in seconds. Never miss a critical moment. How does it work? Without leaving Zendesk, Stylo scans every support ticket and lets you know how that customer is feeling- Frustrated? Delighted? And flags the most urgent tickets. So you never miss a critical moment (or VIP customer). If you want to Stop long wait times caused by ticket escalations Stop spending hours updating tags
Manage all your interactions with tailor-made and scalable customer support services. Stay ahead in the market, and have an edge over your competitors through viable and quick conversation with your customers, with an on the go, readily available, and all in one comprehensive customer support solution - OneChat
Deliver a streamlined buying experience. Digitize your processes to empower employees with self-service, align work teams, and boost productivity.
Notiondesk transforms your Notion documents into a comprehensive help center for your business. With Notiondesk, you can easily create a streamlined, searchable help center that incorporates all your Notion-based documentation. Our platform offers intuitive navigation, a clean interface, and instant syncing with your existing content. Whether you're looking to reduce support tickets, enhance customer self-service, or improve your knowledge base, Notiondesk is your go-to solution.
Support Hero provides an advanced knowledge base system for Saas apps.
Simple, secure, No Click Access(tm) for workstations, applications, and critical workflows Imprivata Enterprise Access Management (EAM) enables digital access for clinicians with the tap of a badge, delivers single sign-on to apps, and enhances security and flexibility with multifactor authentication options.
Behavioral Marketing platform to increase your sells, improve your support and engage your customers. It combines modern live chat, in-app messenger, auto messaging, user behavior tracking, knowledge base, email automation and more features to help you to find productmarket fit, learn from user feedback, and launch your first marketing campaigns.