Products

Mint Service Desk is a next-generation of ITSM platforms. It can be used freely without any limitation in functionalities for up to 3 agents. Currently it's being distributed as On-Premise Solution. Main features: - Ticket types - Dynamic attributes which can be assigned to certain ticket types - Email Integration - Chat-based communication - Autoresponse - Response templates - Queues - Asset management - CMDB - Dynamic attributes assigned to asset categories - Relations (Asset <-> Ticket

Elision DialShree Predictive Dialer is a outbound/inbound telephone automated system that dial calls from a list of uploaded telephone numbers in sequence, screening unnecessary calls such as busy signals, no answer, answering machines and disconnected numbers while predicting at what point a human caller will be able to handle the next call.

Cut your support tickets by over 50% overnight, and spend more time on customer success. Add your AI assistant to your website or email inbox and let it respond (trained on all your company’s knowledge, automatically updated) to all the generic questions your team gets, instantly, 24/7, handing over to a human when necessary. Improve your customer retention by giving faster responses, helping users better use and engage with your product. See what users are asking about your product and business

Netomi is the enterprise agentic CX platform built for the world's most complex environments. Global brands including Delta Air Lines, United Airlines, MetLife, Paramount, DraftKings, NBA, and Ingram Micro rely on Netomi to interact with their customers across chat, email, and voice. Netomi is building the intelligence layer for the digital experience, so that every brand can deliver the governed, outcome-driven experiences their customers expect.

Communication by Little SaaS aims to bridge the gap between the customers and the company. Communication's LiveChat, Knowledgebase and support for multi-management Shared Inbox with workflow automation will help companies to resolve customer queries in collaboration with the team member.

Support Hero provides an advanced knowledge base system for Saas apps.

Notiondesk transforms your Notion documents into a comprehensive help center for your business. With Notiondesk, you can easily create a streamlined, searchable help center that incorporates all your Notion-based documentation. Our platform offers intuitive navigation, a clean interface, and instant syncing with your existing content. Whether you're looking to reduce support tickets, enhance customer self-service, or improve your knowledge base, Notiondesk is your go-to solution.

NIM effortlessly streamlines user provisioning and lifecycle management, blending power with simplicity. Designed for ease of use and rapid implementation, NIM seamlessly manages any volume of users or systems for both commercial organizations and educational institutions. NIM's advanced data aggregation combines information from multiple sources, streamlining provisioning, rostering, and exports. This integration guarantees data is accurate and ready. The simplicity of NIM extends to role mode

Know when you’re needed without sifting through tickets. Stylo prioritizes the most pressing customer issues for you in seconds. Never miss a critical moment. How does it work? Without leaving Zendesk, Stylo scans every support ticket and lets you know how that customer is feeling- Frustrated? Delighted? And flags the most urgent tickets. So you never miss a critical moment (or VIP customer). If you want to Stop long wait times caused by ticket escalations Stop spending hours updating tags

Manage all your interactions with tailor-made and scalable customer support services. Stay ahead in the market, and have an edge over your competitors through viable and quick conversation with your customers, with an on the go, readily available, and all in one comprehensive customer support solution - OneChat

ProProfs Help Desk is a cloud-based help desk and customer service to ticket all customer requests are kept in one place.

Xfactor.io is the AI-native GTM platform that helps RevOps teams prevent revenue leakage, drive sales consistency, and unify planning, measurement, and execution in one system.

AI powered virtual customer support to help people discover, buy, and fix products and devices on the channels they prefer. SOC 2, ISO 27001, GDPR, and HIPAA compliance. Integrated with your favorite support tools.

Saviynt offers complete access governance and intelligence solutions for critical data, workloads, DevOps resources, and access to critical applications on Cloud and Enterprise.

Achieve single digit no-show rates and 90+% patient engagement rates with the best telemedicine, appointment reminders, digital patient intake, & patient self-scheduling software platform.

Workday Benefits provides organizations with a comprehensive and flexible solution for managing all aspects of their employee benefits programs. This integrated platform streamlines core benefits enrollment and administration, empowering employees with a seamless, intuitive experience. Organizations gain enhanced control and visibility over benefit plan design, eligibility rules, and compliance, ensuring accuracy and reducing administrative burden. Workday Benefits helps attract and retain talen

Behavioral Marketing platform to increase your sells, improve your support and engage your customers. It combines modern live chat, in-app messenger, auto messaging, user behavior tracking, knowledge base, email automation and more features to help you to find productmarket fit, learn from user feedback, and launch your first marketing campaigns.

Enable your support team to automate repetitive tasks, personalize interactions, and provide an outstanding experience that wows customers.

Alendei Platforms Pvt Ltd is committed to empowering Businesses, SMEs, and Government Institutions with cutting-edge communication and customer engagement solutions. With a focus on scalability, reliability, and strong analytics, we help our clients optimize their communication strategies and drive success in today's dynamic market landscape. Alendei Platform's mission is to provide innovative communication technology solutions that enable businesses to connect with their customers seamlessly an

Create customizable feedback boards & widgets to effortlessly capture all your user feedback, feature requests, and bug reports. Analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.