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Notiondesk

By Notiondesk

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Notiondesk Reviews & Product Details

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Notiondesk Reviews (10)

Reviews

Notiondesk Reviews (10)

4.5
10 reviews

Pros & Cons

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bharath k.
BK
Senior Client Partner
Market Research
Mid-Market (51-1000 emp.)
"Helped and eased my work as a customer service. Good to choose."
What do you like best about Notiondesk?

Clean interface and intuitive, making it easy to organize tasks and collaborate with team members. The integration to connect with other tools effortlessly made some things automated and simple. I appreciate the customizable templates, which help streamline our workflow. it’s a reliable that helps in team work as well as my own task management. Highly recommend for its use case as a day to day use. Review collected by and hosted on G2.com.

What do you dislike about Notiondesk?

Nothing much of dislike. But I havent used much of features as I work in support andd consulting. So I get a easy to use interface which makes my efffore less. Review collected by and hosted on G2.com.

Erson Y.
EY
Freelance Virtual Assistant
Small-Business (50 or fewer emp.)
""NotionDesk makes my VA tasks streamlined and efficient!""
What do you like best about Notiondesk?

The integration with other tools is a big plus, making it easy to centralize tasks without having to switch between apps. Review collected by and hosted on G2.com.

What do you dislike about Notiondesk?

Occasionally, loading times can be a bit slow, especially when handling larger projects or data. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market (51-1000 emp.)
"Has a good system but can improve"
What do you like best about Notiondesk?

First, its very easy to integrate NotionDesk with Notion that has made it wasy for me to keep everything in one place and avoid confusion. The cistomer service has been great, and the user interface makes it easy to navigate. I used it frequently over an year ago and now work with it as requried. Review collected by and hosted on G2.com.

What do you dislike about Notiondesk?

I miss more automation features to it. Apart from thebasic reporting, I believe it should have more advanced analytics Review collected by and hosted on G2.com.

R S.
RS
Cyber security
Small-Business (50 or fewer emp.)
"Notiondesk has made customer support easier and more efficient"
What do you like best about Notiondesk?

I found it really easy to set up a knowledge base, and it’s cut down on the repetitive questions we get from customers. The ticket system keeps everything organized, which makes it easier to manage requests without feeling overwhelmed. Review collected by and hosted on G2.com.

What do you dislike about Notiondesk?

It would be helpful if there was an offline mode Review collected by and hosted on G2.com.

Manoj K.
MK
Manager- Product Solutions & Category Management
Mid-Market (51-1000 emp.)
"NotionDesk: Your Customizable Workspace"
What do you like best about Notiondesk?

1. Ease of Use & Implementation: The Notiondesk interface is very intuitive and user-friendly. It doesn't take long to understand how database, pages and blocks work.

2. Flexibility & Features: Flexibilkity is probably NotionDesk's greatest feature. It can be used for note-taking, task lists and for complex project boards. It can be customized for users' specific needs. Customer support is robust.

3. Collaboration: Collaboration on documents and projects is simple in NotionDesk. We can easily share pages and databases with fellow users and can see real-time edits. There are granular permission settings. Integration is easy. Review collected by and hosted on G2.com.

What do you dislike about Notiondesk?

1. Too many features: it looks overwhelming at first due to so many features available in NotionDesk. Not all these fweatures are used by all users. And there may be a learning curve as well.

2.Offline Access: NotionDesk can only be used while you are online which makes it internet dependent. There is no offline mode to access yoru content while internet is unavailable.

3. Performance Slowdown: The performance of NotionDesk sometimes slows down when there are more users. The loading of pages and syncing across devices becomes slow and lag occurs. Review collected by and hosted on G2.com.

Robinson K.
RK
Community Manager
Mid-Market (51-1000 emp.)
"Great customers deserve great services, that why we use Notiondesk to build a help center."
What do you like best about Notiondesk?

As a customer-centered business, we take our customers requests and issues very seriously but we used to get overwhelmed by the number of requests we used to receive from our customers. Thanks to Notiondesk, we have been able to develop a very helpful knowledge base for our customers allowing them to find solutions to the most commonly faced challenges and commonly seeked answers on the self support help center without the need to send requests. Notiondesk help center has helped us reduce our backlog of customers requests giving us ample time to help and resolve the more technical issues that our customers face. It gave us a very simple experience setting up the help center and together with Notion, they allowed us to incorporate very detailed articles in the knowledge base.

Another masterclass played by Notiondesk is how it give our customers easy time and experience when they are searching for the article and content in the knowledge base to help them resolve the issue they have at hand. It also gives us updated metrics about our help center allowing us to understand whether each individual article in the knowledge base is being helpful to our customers and to also discover articles that need to be updated. Review collected by and hosted on G2.com.

What do you dislike about Notiondesk?

Notiondesk has been a suitable help desk for us and our customers and it has been very useful to us. There has been no disappointments from Notiondesk and we love absolutely everything it offers. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Mid-Market (51-1000 emp.)
"Best solutions for business who are looking for a customer help service."
What do you like best about Notiondesk?

It saves time and enhances customer support by providing a centralised database. Review collected by and hosted on G2.com.

What do you dislike about Notiondesk?

Nothing to dislike very user friendly. Also helps you categories your contents for easy access. Review collected by and hosted on G2.com.

John Epok P.
JP
Regional Platforms Lead
Telecommunications
Mid-Market (51-1000 emp.)
"Great alternative for Knowledge and FAQ creation!"
What do you like best about Notiondesk?

Definitely serves its purpose! As an admin and a user, I can create an intuitive Knowledge Base depending on specific use cases. In our case - the possibilities are endless. Review collected by and hosted on G2.com.

What do you dislike about Notiondesk?

None so far - even for the theme and some configurations are easily done through push on and off buttons! Review collected by and hosted on G2.com.

Verified User in Program Development
TP
Small-Business (50 or fewer emp.)
"Quality"
What do you like best about Notiondesk?

What I like most about Notiondesk is its flexibility and ability to adapt to different work styles, along with its intuitive interface and numerous useful features like creating custom databases and integrating with other tools. Review collected by and hosted on G2.com.

What do you dislike about Notiondesk?

without comments it is quite useful in all aspects Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"A Powerful Knowledge Base Solution"
What do you like best about Notiondesk?

Notiondesk converts your Notion docs into a searchable knowledge base for better customer support and brand image. It's simple to use and personalizes to your brand. Review collected by and hosted on G2.com.

What do you dislike about Notiondesk?

The search function isn't as strong as other knowledge base tools. Review collected by and hosted on G2.com.

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