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My AskAI

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23 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2022

Profile Name

Star Rating

16
7
0
0
0

My AskAI Reviews

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Profile Name
Star Rating
16
7
0
0
0
Maksym S.
MS
Maksym S.
Chief Customer Officer
08/11/2026
Validated Reviewer
Verified Current User
Review source: Organic

Competitive pricing with a team that actually builds what you need

Two things stand out for us. First, the pricing is genuinely competitive compared to other AI support solutions we evaluated — it made the ROI case easy to justify internally. Second, the team’s adaptability has been a real differentiator: they’re consistently willing to implement features tailored to our specific workflow rather than pushing a rigid, one-size-fits-all product. That kind of responsiveness to client needs is rare at this stage of a product’s maturity.
CB
Caelan B.
01/28/2026
Validated Reviewer
Verified Current User
Review source: Organic

We offloaded informational questions from live agents so have more time for other requests.

Automatically learns from our website and training docs. No need to make sure employees are up to date with product specs and training. Easy to set up, keep updated, and monitor. Faster, better, responses that are online more hours of the day.
Ashwendra K.
AK
Ashwendra K.
12/10/2025
Validated Reviewer
Review source: G2 invite

Interactive, Accurate, and Efficient AI, Needs Screenshot Capability

I use My AskAI for customer support, and I appreciate how it's integrated with Intercom. It's impressive with its speed and accuracy, and it's also interactive. The speed provides stable answers, which is great. The accuracy builds trust with customers, and the interactivity makes the chat a bit of fun. Additionally, the initial setup was very easy.

About

Contact

HQ Location:
London, UK

Social

@usemyaskai

What is My AskAI?

My AskAI is an AI customer service agent platform. It lets customers integrate an AI agent into their existing help desk or support platform to act as a customer service agent. Once integrated the AI agents respond autonomously to customer messages or tickets, continuing the conversation to resolution or handover (if the AI is unable to assist). Its agents are trained on each business' own help centers, knowledge base and internal documentation along with their backend data, connected via APIs. My AskAI's proprietary answer generation algorithm has been developed to ensure high quality responses, free from AI hallucinations. Its products are primarily targeted at SaaS, eCommerce and marketplace businesses. My AskAI's primary USP is its price, with its AI agent responses a minimum of 5x cheaper than any of the respective help desk providers own, native solutions.

Details

Year Founded
2022
Website
myaskai.com