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Stylo Reviews & Product Details

Automated responses & translation enhancing agent productivity & brand-alignment for Zendesk. Try Stylo for free for the first 14 days. What Can Stylo Do? - Boost your agents with the efficiency and power of AI - Translate messages to and from any language - Standardize agent tone when communicating to customers - Automated ticket research and answers before you even look at the ticket - Identify and prioritize important tickets before customers escalate Stylo Assist is a no-setup-required AI assistant that lives right inside your agents' Zendesk tab, bringing the power of generative AI with ChatGPT to every ticket. Agents can auto-generate responses to a ticket, customize a response around their own input, get a summary of lengthy or complex tickets, and handle ticket translation. They'll also see relevant resources including tickets, knowledge base articles, and macros all from right inside the Assist app. Once installed, Stylo automatically integrates with your Zendesk, reading in Knowledge Base articles, previously solved tickets, and macros. Assist uses this information to generate unique messages that are specific to the customer's request, and configurable brand-level settings ensure the response is on-brand. Assist also translates any message into and out of any language in a way that sounds natural to the recipient, so that your agents can communicate naturally and effectively. Learn more at www.askstylo.com and reach out to us with any questions!

Seller

Stylo

Discussions

Stylo Community

Languages Supported

Czech, Danish, German, English, Finnish, French, Japanese, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian, Chinese (Simplified), Chinese (Traditional)

Overview by

Austin Emser

Pricing

Pricing provided by Stylo.

Stylo

$10.00

1 Per Agent (Light Agents are Free) Per Month

View More Pricing Information

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Stylo Media

Stylo Assist is a no-setup-required AI assistant that lives right inside your agents' Zendesk tab, bringing the power of generative AI with ChatGPT to every ticket. Agents can auto-generate responses to a ticket, customize a response around their own input, get a summary of lengthy or complex ...

Use Stylo Scores to create Zendesk triggers and automations that notify you or your team about frustrated customers, urgent inquiries, and help prevent messy escalations. Stylo Scores are ticket fields that update every time a ticket is changed, showing your team the current and changing emotiona...

Get powerful insights into your ticket queues. Explore and compare customer sentiment over time, examine agent performance trends, and track key metrics at a glance. Quickly spot standout agents who are crushing their queues, unusually frustrated customers, and even tickets that are taking longer...

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Sangeeth K.

Assistant professor

Enterprise (> 1000 emp.)

11/30/2024

"Stylo is an amazing tool"

4.5/5

What do you like best about Stylo?

The best feature of stylo is that it can translate the messages to any language and makes communication easy and smooth. It is very easy to install as well ad to use. It is an amazing tool that gives a nice user experience. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

Have nothing to dislike about stylo, it is a very cool tool Review collected by and hosted on G2.com.

What problems is Stylo solving and how is that benefiting you?

Stylo has been helping me to get quick and proper responses to the queries and inquiries of the students that too in very less time. Stylo comes very handy while dealing with answers for large amount of questions. It makes communication much easier hence helping me save my time. Also it is very easy to install and simple to use. Review collected by and hosted on G2.com.

Rahul G.

Senior Analyst

Small-Business (50 or fewer emp.)

4/13/2024

"Innovative and Inspiring"

3.5/5

What do you like best about Stylo?

One of the things I like best about Stylo is its versatility. Whether you're jotting down quick notes, drafting a detailed essay, or even composing code, Stylo provides a seamless writing experience. For example, I can effortlessly switch between different writing modes, such as Markdown for formatting and plain text for simplicity, making it adaptable to various writing tasks. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

One aspect I find challenging about Stylo is the lack of integration with certain platforms. For instance, while it works smoothly on desktop and some mobile devices, it may not sync seamlessly across all platforms or offer robust collaboration features like some other writing tools. Review collected by and hosted on G2.com.

What problems is Stylo solving and how is that benefiting you?

Stylo addresses several common writing challenges, such as distraction-free writing environments, organization of ideas, and formatting flexibility. By providing a minimalist interface and customizable features, Stylo helps me stay focused on my writing tasks without unnecessary distractions. Its ability to organize notes and documents efficiently streamlines my workflow, saving time and reducing cognitive load. Additionally, the formatting options allow me to tailor my writing to different contexts, enhancing clarity and readability. Overall, Stylo's solutions contribute to a more productive and enjoyable writing experience for me. Review collected by and hosted on G2.com.

Verified User in Market Research

Small-Business (50 or fewer emp.)

1/26/2025

"Good experience"

2.5/5

What do you like best about Stylo?

Made zendesk usage quiet smooth. It was a good experience. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

I don't dislike it. But it takes time to manuver. Review collected by and hosted on G2.com.

beena n.

Project manager

Enterprise (> 1000 emp.)

4/11/2024

"Enhance productivity with Stylo"

4.5/5

What do you like best about Stylo?

Stylo helps to enhance the productivity by easily identifying the tickets and accordingly prioritise them. Also its translation feature is amazing, it can translate message of any language. It automated responses of the tickets faster using generative AI with chat gpt making the resolution of the ticket easier. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

As ofniw stylo has langaugae translation feature, initially it was only one in english Review collected by and hosted on G2.com.

What problems is Stylo solving and how is that benefiting you?

Stylo helped to provide resolution to the ticket in faster and easier manner. It saves a lot of time and hence improved the productivity. The ticket prioritising features helped to avoid any customer escalation proactively. The features like translation of language from any to any is a great advantage that helps in effective communication Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

7/15/2024

"Professional Communication at its best with Stylo"

4.5/5

What do you like best about Stylo?

Stylo is the best AI assistant for responding to customer mails and business queries. With Stylo you can quickly address all mails at speed and ensure adherence to TAT. Bring in the best customer support with Stylo. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

It involves a bit of learning curve for new employees. Review collected by and hosted on G2.com.

Kanwal M.

Information Technology Associate

Small-Business (50 or fewer emp.)

2/29/2024

"Delightful experience with Stylo"

5/5

What do you like best about Stylo?

I had the pleasure of experiencing Stylo, and I must say it has truly redefined my expectations when it comes to style and functionality. What sets Stylo apart from other products in its category is its seamless integration of aesthetics and practicality with AI addition.

First and foremost, the design of Stylo is nothing short of impressive. The sleek and modern aesthetics make it userfriendly in any setting. The attention to detail is evident in every aspect, from the carefully chosen syrveys to the minimalist yet elegant design. I would highly recommend using Stylo Review collected by and hosted on G2.com.

What do you dislike about Stylo?

I dont really dislike anything about it. Review collected by and hosted on G2.com.

Ronen P.

Small-Business (50 or fewer emp.)

8/22/2023

"StyloGPT - AI that saves my team tons of time"

5/5

What do you like best about Stylo?

Stylo Assist has been a game changer. My support team was manually responding to every ticket that came in tapping out around 30-40 per day. Our backlog was atrocious. Anywhere from 3 to 5 days backed up.

In 1 week with Stylo Assist we caught up.

Game changer. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

We do support in multiple langugages, so before they released the multi-lingual Stylo Assist features it only worked in English. Now they have any language available to use. Review collected by and hosted on G2.com.

Fletcher R.

Partner

Small-Business (50 or fewer emp.)

8/28/2023

"Our Secret Weapon for Efficient Customer Service"

5/5

What do you like best about Stylo?

Choosing Stylo was one of the best decisions we made. The automated responses save us so much time and effort, allowing us to focus on more complex customer issues. But what really sets Stylo apart is their support and speed of innovation. It feels like every couple of weeks they are coming out with something game-changing and exciting. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

There’s nothing to dislike. I suppose every AI could be better, but it’s the best we found and I can’t take away points for that. Review collected by and hosted on G2.com.

Michael O.

Más

Small-Business (50 or fewer emp.)

12/12/2023

"Incredibly Smart AI Great Customer Support"

5/5

What do you like best about Stylo?

I love how stylo not only reads our other tickets but also reads knowledgebase articles resulting in responses that are polite, friendly, and fully cognizant of our unique policies. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

Nothing bad at all I love it and Noah and the team are great! Review collected by and hosted on G2.com.

Timothy T.

Director of Cyber Solutions

Small-Business (50 or fewer emp.)

8/26/2023

"Awesome tool to enable team to formulate quick and professional responses with confidence"

5/5

What do you like best about Stylo?

The solution itself is fantastic, and the teams responsiveness to feature suggestions that turn into reality is second to none. Stylo has set our standard for what a business relationship can be. Review collected by and hosted on G2.com.

What do you dislike about Stylo?

I can’t think of anything that we dislike. Great solution, great team. Review collected by and hosted on G2.com.