# Stylo Reviews **Vendor:** Stylo **Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics) **Average Rating:** 4.6/5.0 **Total Reviews:** 13 ## About Stylo Automated responses & translation enhancing agent productivity & brand-alignment for Zendesk. Try Stylo for free for the first 14 days. What Can Stylo Do? - Boost your agents with the efficiency and power of AI - Translate messages to and from any language - Standardize agent tone when communicating to customers - Automated ticket research and answers before you even look at the ticket - Identify and prioritize important tickets before customers escalate Stylo Assist is a no-setup-required AI assistant that lives right inside your agents' Zendesk tab, bringing the power of generative AI with ChatGPT to every ticket. Agents can auto-generate responses to a ticket, customize a response around their own input, get a summary of lengthy or complex tickets, and handle ticket translation. They'll also see relevant resources including tickets, knowledge base articles, and macros all from right inside the Assist app. Once installed, Stylo automatically integrates with your Zendesk, reading in Knowledge Base articles, previously solved tickets, and macros. Assist uses this information to generate unique messages that are specific to the customer's request, and configurable brand-level settings ensure the response is on-brand. Assist also translates any message into and out of any language in a way that sounds natural to the recipient, so that your agents can communicate naturally and effectively. Learn more at www.askstylo.com and reach out to us with any questions! ## Stylo Pros & Cons **What users like:** - Users find the **customer support** of Stylo to be effective, enhancing their overall experience with the product. (1 reviews) - Users find Stylo to be **effective** , enhancing their Zendesk experience with smooth and seamless usage. (1 reviews) - Users enjoy the **smoother experience** with Stylo, enhancing their overall satisfaction with Zendesk functionality. (1 reviews) - Users find Stylo **intuitive to use** , making their Zendesk experience smooth and enjoyable. (1 reviews) ## Stylo Reviews ### 1. Stylo is an amazing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Sangeeth K. | Assistant professor, Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2024 **What do you like best about Stylo?** The best feature of stylo is that it can translate the messages to any language and makes communication easy and smooth. It is very easy to install as well ad to use. It is an amazing tool that gives a nice user experience. **What do you dislike about Stylo?** Have nothing to dislike about stylo, it is a very cool tool **What problems is Stylo solving and how is that benefiting you?** Stylo has been helping me to get quick and proper responses to the queries and inquiries of the students that too in very less time. Stylo comes very handy while dealing with answers for large amount of questions. It makes communication much easier hence helping me save my time. Also it is very easy to install and simple to use. ### 2. Innovative and Inspiring **Rating:** 3.5/5.0 stars **Reviewed by:** Rahul G. | Senior Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2024 **What do you like best about Stylo?** One of the things I like best about Stylo is its versatility. Whether you're jotting down quick notes, drafting a detailed essay, or even composing code, Stylo provides a seamless writing experience. For example, I can effortlessly switch between different writing modes, such as Markdown for formatting and plain text for simplicity, making it adaptable to various writing tasks. **What do you dislike about Stylo?** One aspect I find challenging about Stylo is the lack of integration with certain platforms. For instance, while it works smoothly on desktop and some mobile devices, it may not sync seamlessly across all platforms or offer robust collaboration features like some other writing tools. **What problems is Stylo solving and how is that benefiting you?** Stylo addresses several common writing challenges, such as distraction-free writing environments, organization of ideas, and formatting flexibility. By providing a minimalist interface and customizable features, Stylo helps me stay focused on my writing tasks without unnecessary distractions. Its ability to organize notes and documents efficiently streamlines my workflow, saving time and reducing cognitive load. Additionally, the formatting options allow me to tailor my writing to different contexts, enhancing clarity and readability. Overall, Stylo's solutions contribute to a more productive and enjoyable writing experience for me. ### 3. Good experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2025 **What do you like best about Stylo?** Made zendesk usage quiet smooth. It was a good experience. **What do you dislike about Stylo?** I don't dislike it. But it takes time to manuver. **What problems is Stylo solving and how is that benefiting you?** It helps in zendesk ticketing solutions. ### 4. Enhance productivity with Stylo **Rating:** 4.5/5.0 stars **Reviewed by:** beena n. | Project manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2024 **What do you like best about Stylo?** Stylo helps to enhance the productivity by easily identifying the tickets and accordingly prioritise them. Also its translation feature is amazing, it can translate message of any language. It automated responses of the tickets faster using generative AI with chat gpt making the resolution of the ticket easier. **What do you dislike about Stylo?** As ofniw stylo has langaugae translation feature, initially it was only one in english **What problems is Stylo solving and how is that benefiting you?** Stylo helped to provide resolution to the ticket in faster and easier manner. It saves a lot of time and hence improved the productivity. The ticket prioritising features helped to avoid any customer escalation proactively. The features like translation of language from any to any is a great advantage that helps in effective communication ### 5. Professional Communication at its best with Stylo **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Stylo?** Stylo is the best AI assistant for responding to customer mails and business queries. With Stylo you can quickly address all mails at speed and ensure adherence to TAT. Bring in the best customer support with Stylo. **What do you dislike about Stylo?** It involves a bit of learning curve for new employees. **What problems is Stylo solving and how is that benefiting you?** For retaining customers who want a balance transfer from our bank to any other bank, we are able to draw up apt reverts for them by providing them after sales benefits and reduction of certain fees. These mail confirmations are written very professionally with Stylo. ### 6. Delightful experience with Stylo **Rating:** 5.0/5.0 stars **Reviewed by:** Kanwal M. | Information Technology Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Stylo?** I had the pleasure of experiencing Stylo, and I must say it has truly redefined my expectations when it comes to style and functionality. What sets Stylo apart from other products in its category is its seamless integration of aesthetics and practicality with AI addition. First and foremost, the design of Stylo is nothing short of impressive. The sleek and modern aesthetics make it userfriendly in any setting. The attention to detail is evident in every aspect, from the carefully chosen syrveys to the minimalist yet elegant design. I would highly recommend using Stylo **What do you dislike about Stylo?** I dont really dislike anything about it. **What problems is Stylo solving and how is that benefiting you?** currently nothing came into my consideration regarding problems that are being resolved so far ### 7. StyloGPT - AI that saves my team tons of time **Rating:** 5.0/5.0 stars **Reviewed by:** Ronen P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Stylo?** Stylo Assist has been a game changer. My support team was manually responding to every ticket that came in tapping out around 30-40 per day. Our backlog was atrocious. Anywhere from 3 to 5 days backed up. In 1 week with Stylo Assist we caught up. Game changer. **What do you dislike about Stylo?** We do support in multiple langugages, so before they released the multi-lingual Stylo Assist features it only worked in English. Now they have any language available to use. **What problems is Stylo solving and how is that benefiting you?** - Reads and understands every customer interaction - Generates a unique response for every ticket - Finds similar tickets and Zendesk Guide articles All of this saves my team a TON of time. We were able to scale up without hiring more agents ### 8. Our Secret Weapon for Efficient Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Fletcher R. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2023 **What do you like best about Stylo?** Choosing Stylo was one of the best decisions we made. The automated responses save us so much time and effort, allowing us to focus on more complex customer issues. But what really sets Stylo apart is their support and speed of innovation. It feels like every couple of weeks they are coming out with something game-changing and exciting. **What do you dislike about Stylo?** There’s nothing to dislike. I suppose every AI could be better, but it’s the best we found and I can’t take away points for that. **What problems is Stylo solving and how is that benefiting you?** We have been growing incredibly fast, and hiring and training is incredibly difficult. Stylo has helped fill to gap to make our existing team more efficent, and onboard new agents fast. ### 9. Incredibly Smart AI Great Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Michael O. | Más, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Stylo?** I love how stylo not only reads our other tickets but also reads knowledgebase articles resulting in responses that are polite, friendly, and fully cognizant of our unique policies. **What do you dislike about Stylo?** Nothing bad at all I love it and Noah and the team are great! **What problems is Stylo solving and how is that benefiting you?** Responds to our customers and helps our agents learn our policies ### 10. Awesome tool to enable team to formulate quick and professional responses with confidence **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy T. | Director of Cyber Solutions, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2023 **What do you like best about Stylo?** The solution itself is fantastic, and the teams responsiveness to feature suggestions that turn into reality is second to none. Stylo has set our standard for what a business relationship can be. **What do you dislike about Stylo?** I can’t think of anything that we dislike. Great solution, great team. **What problems is Stylo solving and how is that benefiting you?** Stylo gives our agents the ability to quickly research and respond to tickets within Zendesk. Hiring has been tough in this market, and Stylo has helped the team scale much more efficiently. ### 11. Immediate Results, impressive AI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Stylo?** Stylo has been a game-changer! With it’s AI, our agents breeze through responses effortlessly - It's like having a smart assistant on demand. We looked at alternative solutions and Stylo was not only less expensive, but better than all of them. **What do you dislike about Stylo?** The only thing I'd consider a downside is how quickly they release updates. It's not a real problem for us because we are a nimble fast moving team, but for someone who wants a product that never changes this isn't it. **What problems is Stylo solving and how is that benefiting you?** Stylo is effectively an assist for every agent. It researches solutions and helps write fantastic, brand-aligned answers in any language. ### 12. Stylo has been a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2023 **What do you like best about Stylo?** Stylo's AI-driven generative text and language translation features are exceptional, turbocharging our agents productivity so we can power through those busy weeks **What do you dislike about Stylo?** The initial learning curve of using the app might pose a minor challenge for new users, but their newly released UI addressed most of our concerns. **What problems is Stylo solving and how is that benefiting you?** It helps us write messages really, really fast when we're working with customers. It's like a little assistant that helps you answer questions really quickly. ### 13. Very useful product!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Stylo?** I love how Stylo integrates AI features like like automated responses and translation, it really helps us move quickly in Zendesk. **What do you dislike about Stylo?** I can't think of anything.. Perhaps more customization options? **What problems is Stylo solving and how is that benefiting you?** Stylo is automating ticket research, generating effective (and empathic) responses, and offering real-time translations. This means problems are solved faster, customers are happier, and business grows. Win-win-win! - [View Stylo pricing details and edition comparison](https://www.g2.com/products/stylo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+12%3A31%3A08+-0500&secure%5Bsession_id%5D=1d8e29e5-b9af-4f57-bf92-5831c6ae4a98&secure%5Btoken%5D=ae3db97f5371e02381828f551cd88dc1f1bebd3b3417627ec1ca15df042b52e1&format=llm_user) ## Stylo Features **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Platform** - Health Score - Customer Profiles - Notifications **Generative AI** - AI Text Summarization **Self-Service Experience** - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Predictions** - Service Quality Assurance - Analytics - Revenue Impact - Artificial Intelligence - Sentiment - Retention **Self-Service Platform** - Branding - Automation - Artificial Intelligence - Integrations **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Customer Self-Service** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Stylo Alternatives - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (3,995 reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,479 reviews) - [TeamSupport](https://www.g2.com/products/teamsupport/reviews) - 4.4/5.0 (877 reviews)