Products

Magentrix Customer Success is designed to deliver better customer service, reduce costs and save on development resources.

Advertise your brand on CTV & OTT content with Vibe's self-serve ad platform to target hundreds of channels & networks and reach millions of households.

Self-storage facility management software.

KODIF is a Generative AI Customer Support Automation solution. Streamline your agent workflows and turn multiple tabs into a one-click action. Supercharge your agents with auto-generated responses based on contextual data and your unique brand identity. Empower your customers to self-resolve their issues with self-service powered by GenAI. Products: - Agent Shortcut turns any multi-step agent workflow into a one-click action with zero engineering effort. - Marie Chatbot Builder creates a chatbot

ServiceMax products enable the successful delivery of service, including remote and on-site service, workflow automation, preventive maintenance, contract management, mobile tools, customer self-service – all in a unified platform.

An AI-powered support ecosystem built to give your users an outstanding customer experience - on autopilot

Boost.ai offers a no-code, self-learning AI agent platform capable of handling thousands of customer and internal support interactions daily, with the precision and security demanded by banks, credit unions, insurers, and financial institutions. The platform allows seamless orchestration between traditional NLU models and large language models and key features include: a no-code conversation builder, self-learning AI with hybrid NLU + LLM integration, omni-channel support, scalable intent manage

ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms.

Wonderchat is an AI chatbot builder that allows users to create their own custom ChatGPT chatbots from a link to their knowledge base or PDF files in just 5 minutes without any coding knowledge. The chatbot learns from the text on the user’s website and is capable of answering any question related to the sitelink, making customer support faster and more efficient.

Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs.

Kindly is one of Europe’s leading chatbot providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. Among our customers are Adecco, VOI, Norwegian Air, Lindex, Hertz, Comviq, Schibsted, Jotun, and Kahoot. With Kindly, you

Inbenta has been at the forefront of AI innovation, leveraging over two decades of expertise to help companies unify data, simplify operations, and enhance customer satisfaction through value-driven AI-solutions. Grounded in the belief that AI success starts with data, Inbenta helps businesses break down silos, centralize knowledge, and unlock real-time insights for smarter decision-making. Built on proprietary AI that combines Conversational and Generative technologies, Inbenta AI leverages the

Yoizen helps leading companies create conversational, customer-centric digital experiences to grow their business. Our SaaS omnichannel platform and bot building solution, powered by AI enable businesses to automate marketing, sales and customer service on multiple digital channels and messaging apps, such as: WhatsApp, Social Media, Email, Web Chat, Apple and Google Messaging, Google My Business, Mercado Libre, and more! By using our technology to integrate and automate customer communicat

Create CFO-ready business cases in minutes, to get to YES, faster.

Zowie is a customer service automation platform designed to supercharge efficiency, boost customer satisfaction, and drive revenue growth. Led by our AI-powered engine that can fully resolve up to 95% of incoming customer questions, Zowie offers a comprehensive suite of customer service tools tailor-made to meet the demands of the 21st century.

PortalGuard is a seamless solution that provides businesses with the assurance of secure access to sensitive data, including SSO to critical web applications providing users with confidence and secure, hassle-free navigation. Packaged within the PortalGuard product is the ability to seamlessly integrate key authentication options and password management capabilities into a new or existing login portal, without disturbing the theme or overall look and feel of the web portal.

A service that tightly couples signaling and functionality from our Advanced Toll Free and IP networks to deliver the intelligent routing and call treatment required by today's contact centers. Providing automated attendant treatment and routing for inbound calls using customer inputs and network functionality, IVR enables callers to reach the right resource the first time or to be transferred without having to make a new call.

Glia enables companies to identify their highest-value website visitors, observe their browsing sessions, and engage them through live video, audio, chat, and CoBrowsing.

ipSCAPE aligns live outbound campaign call ratios to agent call answering ratios by providing real-time dialer preformance reports, preview dialer, multi-number dialing, list loaders, answering machine detection, call back scheduler and more.

Automated platform for mobile monetization.