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Aidbase

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13 reviews
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4.6
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Aidbase Reviews

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Sam G.
SG
Sam G.
03/17/2026
Validated Reviewer
Verified Current User
Review source: Organic

Started in July 2024 and was good but slowly no customer service and AI brain got dumb and worthless

It started out nice but the brain started to lose facts. Tried to train it again. Customer service after 6 months went from a couple of days to over a week to now nothing at all. I guess founder has moved on? I asked almost a month ago if this was still working because it is just showing users "Sorry I don't know that" chats. It basically became useless. It took over a week to get a basic looking into it but two weeks later and nothing. So, I guess this is an abandoned software.
ElMoustapha I.
EI
ElMoustapha I.
07/24/2024
Validated Reviewer
Verified Current User
Review source: Organic

A must have product for every business

The ease of use, it combines all the features that I would have built in weeks in one single tool
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
07/16/2024
Validated Reviewer
Review source: Organic

Great automated software for customer support

I really liked the simple integration of Aidbase! Really fast to get going. And event though we found a bug I just went in and talked with Simon the owner directly and he fixed the bug in like 10 minutes. Super awesome service

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What is Aidbase?

Aidbase is a technology company that specializes in providing innovative solutions for data management and analysis, particularly in the nonprofit and humanitarian sectors. Their platform leverages artificial intelligence to streamline the collection, organization, and reporting of data, enabling organizations to enhance their impact and improve decision-making processes. With a focus on transparency and efficiency, Aidbase aims to empower nonprofits and aid organizations to better serve their communities. For more information, visit their website at [aidbase.ai](https://www.aidbase.ai/).

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