The support has been the standout for us. During our POC, the sandbox let us actually verify Prismatic would work for our use cases before committing — which made the decision easy. Onboarding was smooth thanks to dedicated weekly check-ins where their team answered questions and helped us clear roadblocks. Even now that we're past onboarding, we still have monthly check-ins with our account manager to stay on top of new features and make sure we're getting the most out of the platform. Day-to-day, their Slack support is genuinely impressive. We always get timely responses, and they don't just answer the question — they share resources and ideas for how to use the system better. It feels like a partnership rather than a vendor relationship.

- Integrations with Prismatic has been quite seamless and straight forward. The low-code/no-code ability is a life saver. - Support from the Prismatic team as part of the onboarding and the initial journey has been quite amazing. - The Prismatic Claude skills is a life saver. It has been one hell of a help.

Prismatic offers comprehensive support and can be used as an ETL platform for enterprises like ours that provide products to enterprise clients, as it supports on-premise operations. It allows not only batch integration but also real-time data integration using Webhooks, and by combining it with LLM, even complex integrations can be easily constructed. The UI/UX is simple, and the ability to build integrations by dividing processes into detailed flows and verifying them partially allows for easy communication with clients to identify any sticking points, making setup easier. The cost is significantly cheaper than building it in-house, and the performance is sufficiently stable, so I recommend it to software companies.