Products

Aspect Unified IP Contact Center brings all contact options together in one place, on one platform, so agents can keep talking, typing and conversing. Aspect Unified IP Contact Center simplifies and flexibly manages omni-channel interactions across voice, email, chat, SMS, IM and social. It offers multi-session contact handling and tight integration with industry leading CRM applications, helping you manage and deliver differentiated customer experiences that make your company easier to do busin

Syncrofy allows users to gain greater visibility into their files and data. Its web-based solution provides data-driven business insights to key team members without requiring any advanced technical knowledge, enabling customers to analyze, interpret and act on information faster and more effectively.

Swiftsell is an AI-enabled chat automation tool that helps brands converse with potential customers seamlessly over WhatsApp, Web and SMS.

Descartes ShipRush Web streamlines shipping processes for small- and medium-sized e-commerce ventures so you can better serve your customers and spend more time growing your business.

Send Call, Text, or Email reminders to your patients or customers using our automated appointment reminder system. Link your Google Calendar, upload files, or use our API. We offer HIPAA Compliant Accounts for medical organizations.

AMFG is the trusted partner for businesses seeking to expand their operations and embrace digital transformation. Established in 2014, our humble beginnings were rooted in helping smaller businesses optimize their time and reduce costs, a mission we are still proud to pursue. Since then, and with the backing of leading investors, we’ve evolved into the catalysts for automation in the industry, pioneering autonomy for Manufacturing. We empower global enterprises to achieve unprecedented levels of

Explorium creates products that leverage the true potential of quality data. We’re looking for talented and motivated individuals to join our team and help drive our customers to become market leaders.

tl;dv is the AI-powered meeting recorder to understand & champion your users’ needs. Record, transcribe, and tag your customer calls to share insights within seconds after your meeting ended.

MyUsage is a suite of integrated customer engagement modules that enable utilities to offer greater digital convenience and greater consumer choice to better satisfy their customers' lifestyles. -Monitoring & Energy Conservation -Prepay -Low Income Rewards and Assistance -Payments -Alerts

AJUA is a comprehensive Voice of Customer (VoC) and Customer Experience (CX) platform designed to help businesses capture, analyze, and act on real-time customer feedback. By facilitating multi-channel survey distribution through SMS, email, WhatsApp, and web interfaces, AJUA enables organizations to monitor key CX metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES). The platform's Insight Studio offers dynamic analytics dashboards that visuali

Boei helps you chat with website visitors through their favorite channels. Now you can keep the conversation going even after they’ve left your site.

Talkative provides contact centres with a secure AI layer that’s flexible, fast to deploy, and easy to manage. With our unique knowledge base and prompt methodology, we provide a complete AI customer service solution that delivers accurate and brand-aligned customer service across channels, integrates with existing systems, and seamlessly escalates to humans when needed.

ipSCAPE aligns live outbound campaign call ratios to agent call answering ratios by providing real-time dialer preformance reports, preview dialer, multi-number dialing, list loaders, answering machine detection, call back scheduler and more.

Introducing the new IBM® Watson Explorer - a cognitive exploration and content analysis platform that lets you listen to your data for advice. Explore and analyze structured, unstructured, internal, external and public content to uncover trends and patterns that improve decision-making, customer service and ROI. Leverage built-in cognitive capabilities powered by machine learning models, natural language processing and next-generation APIs to unlock hidden value in all your data. Gain a secure

The WhatsApp Business API is a robust solution designed for medium to large enterprises seeking to integrate WhatsApp messaging into their customer communication strategies. This API enables businesses to automate interactions, manage high volumes of messages, and provide timely, personalized support to customers worldwide. Key Features and Functionality: - Automated Messaging: Implement AI-driven chatbots to handle common inquiries, send instant replies, and provide 24/7 customer support, ens

Temenos Infinity is the platform for business transformation that helps financial institutions to accelerate their digital transformation initiatives, bringing world-class front and middle office transactional capabilities. It enables financial institutions to reimagine the way that they engage with their customers – through both digital and physical channels – creating a consistent and seamless experience.

Manage all your interactions with tailor-made and scalable customer support services. Stay ahead in the market, and have an edge over your competitors through viable and quick conversation with your customers, with an on the go, readily available, and all in one comprehensive customer support solution - OneChat

ControlHippo is an SaaS Management Platform (SMP) that helps you automate, manage, optimize and reduce spend on your SaaS software from a single dashboard. With ControlHippo, free IT time from manual tasks, optimize resources and enhance performance. For more information, please visit our website.

Excel Price Feed Add-in brings live and streaming financial prices to Excel. The launch product includes connectors to Yahoo Finance and IG Index for live financial data. Excel Price Feed is distributed as an Excel Add-in and is fully integrated with Excel, providing a new tab in Excel, together with a comprehensive library of new Excel formulas. The Add-in provides real-time and streaming data for a variety of financial products including stocks, stock indices, commodities, currencies and crypt

One central platform. One experience. All integrations, across any environment. SEEBURGER provides a modular, AI-assisted integration platform that connects applications, people, and processes seamlessly in the cloud, in hybrid environments, or on-premises. The BIS Platform combines low-code tools, prebuilt integration assets, and enterprise-grade security to help organizations automate workflows, orchestrate data flows, and accelerate innovation. Designed for flexibility and scalability, BIS em