# Temenos Infinity Reviews **Vendor:** Temenos **Category:** [Digital Customer Onboarding Software](https://www.g2.com/categories/digital-customer-onboarding) **Average Rating:** 4.5/5.0 **Total Reviews:** 13 ## About Temenos Infinity Temenos Infinity is the platform for business transformation that helps financial institutions to accelerate their digital transformation initiatives, bringing world-class front and middle office transactional capabilities. It enables financial institutions to reimagine the way that they engage with their customers – through both digital and physical channels – creating a consistent and seamless experience. ## Temenos Infinity Reviews ### 1. Ravikumar - Temenos review **Rating:** 5.0/5.0 stars **Reviewed by:** Ravikumar R. | Learning Technology Leader, Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2024 **What do you like best about Temenos Infinity?** Temenos Infinity is well-regarded for its comprehensive digital banking capabilities, providing a seamless and engaging user experience. **What do you dislike about Temenos Infinity?** While Temenos Infinity is a robust and highly-regarded platform, some potential dislikes are Complex Implementation, License & Implementation Cost, Customization Challenges. **What problems is Temenos Infinity solving and how is that benefiting you?** Temenos Infinity helps banks enhance their digital capabilities, improve customer experiences, and stay competitive in the rapidly evolving financial services industry -Improved operational efficiency, reduced costs, and better resource allocation, Banks can quickly add new functionalities and connect with a broader ecosystem, enhancing their service offerings. ### 2. Temenos Infinity Review **Rating:** 5.0/5.0 stars **Reviewed by:** Vikash M. | MC Delivery - Senior Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Temenos Infinity?** Able to use the application easily and has great custutomer support with numner ot reuseable features and APIs **What do you dislike about Temenos Infinity?** The platform is hard to set up and the configurations are confusing to understand at times **What problems is Temenos Infinity solving and how is that benefiting you?** Helps transform the digital and physical channels to create a seemless ecperience ### 3. I have experienced smoth while accessing this product **Rating:** 5.0/5.0 stars **Reviewed by:** karuppasamy M. | Senior Product Support Engineer (SABA Cloud) LMS , Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2024 **What do you like best about Temenos Infinity?** It was very user friendly and quickly to use without any struggle. **What do you dislike about Temenos Infinity?** Not that much however if it is involved more on AI would be better in future. **What problems is Temenos Infinity solving and how is that benefiting you?** On board process ### 4. A very excellent banking solution **Rating:** 5.0/5.0 stars **Reviewed by:** Yohanis B. | Tax Officer, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2023 **What do you like best about Temenos Infinity?** Very flexible and can handle very big data **What do you dislike about Temenos Infinity?** Just all of its services are very good . **What problems is Temenos Infinity solving and how is that benefiting you?** It delivers smooth cloud banking services ### 5. Good product for a better banking experience to customers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Temenos Infinity?** 1.Customer Centric 2. Protocol Compliance 3.Digital Banking services **What do you dislike about Temenos Infinity?** 1.Complex while confguring 2.Improve the funcationalities. **What problems is Temenos Infinity solving and how is that benefiting you?** 1.In the world of busy traffic and coviod it is helping customer to on board without any hussle through digital banking services by providing great customer experience. 2.It is obviuosly saving a lot time and effort through digital services. ### 6. A boon to Banking Platform **Rating:** 3.0/5.0 stars **Reviewed by:** Vishwa R. | Senior Associate Platform, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Temenos Infinity?** Temenos Infinity is a comprehensive banking platform that can help banks to improve their efficiency, reduce costs, and launch new products and services quickly and easily. The platform is also scalable and secure, making it a good choice for banks of all sizes. **What do you dislike about Temenos Infinity?** It could be hard to implemet if you have developers from non temenos background. Additioannly it requires server cost which one has to bear while doing R&D at their infinity environment. **What problems is Temenos Infinity solving and how is that benefiting you?** Its microservices architecture is the selling point as compared to avaloq. This architecture helps to isolate each service, which makes it more difficult for attackers to exploit vulnerabilities. ### 7. Presenting Temenos Infinity during my presales role **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2023 **What do you like best about Temenos Infinity?** Temenos Infinity is highly customizable, allowing banks to tailor the platform to their unique needs and requirements. It has an open architecture that allows for easy integration with third-party solutions, enabling banks to leverage existing investments in technology. **What do you dislike about Temenos Infinity?** There are some difficulties with integrating the platform with legacy systems or older technology and the quality of support provided by Temenos could be improved, especially in terms of responsiveness and issue resolution times. **What problems is Temenos Infinity solving and how is that benefiting you?** Temenos Infinity is designed to help banks and financial institutions meet the evolving needs and expectations of their customers, while improving their operational efficiency, reducing costs, and staying ahead of the competition. ### 8. Temenos - Account opening & Membership origination **Rating:** 3.5/5.0 stars **Reviewed by:** Stephen A. | Member Advisor, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2019 **What do you like best about Temenos Infinity?** Temenos is fairly straightforward, and doesn't generally let you make mistakes in the account opening process. **What do you dislike about Temenos Infinity?** Sometimes the software moves really slowly between steps, seems to get worse the more people in my organization uses it. There are times where I could be done in half the time without waiting for Temenos. **Recommendations to others considering Temenos Infinity:** Look to Temenos if you need something that can handle anything you need for account opening. While not the quickest software, it makes up for it in power, flexibility, and ease of use. **What problems is Temenos Infinity solving and how is that benefiting you?** Using Temenos enables me to relatively quickly and simply open additional products and accounts for our members. It also has the power to handle extremely advanced requests that have helped us be able to serve a broader range of needs for members. ### 9. Temenos Digital Banking Suites **Rating:** 5.0/5.0 stars **Reviewed by:** Wilfred N. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2019 **What do you like best about Temenos Infinity?** Temenos Digital Banking Suites facilitates the processes of servicing, acquiring, retention, and cross-selling of customers among banks in the digital banking era. The software engineer is able to on-board and acquire the customers, foster product origination, undertaking omni-channel banking, retaining customers, marketing, and cross-selling. **What do you dislike about Temenos Infinity?** The software requires that the user commands the relevant skills in the deployment process so as to ensure effective and accurate performance which will help monitor financial performance. **Recommendations to others considering Temenos Infinity:** The software is quite efficient in the managing finances in both the banking and personal financial services such that there can be significant growth in the financial realms. **What problems is Temenos Infinity solving and how is that benefiting you?** Temenos Digital Banking Suites helps in customer retention, acquiring and services financial products and also cross-selling thus exacerbating the unification of products across all the experiences. ### 10. Temenos t24 (version-17) core banking software **Rating:** 4.5/5.0 stars **Reviewed by:** Mikayilov S. | Programmer jbasic,jbase,temenos t24, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2019 **What do you like best about Temenos Infinity?** First of all it is very secure and flexible system,it has a good support.We are getting new version every year. It is very easy to use for users,Temenos supports multi language we use jbase and jbasic for editing and adding some new features **What do you dislike about Temenos Infinity?** For meThe biggest problem of the Temenos is SPEED,it works little bit slowly.Temenos has own datebase(called Jbase) it works normal but now temenos sells product with Oracle thats why it is slow. **Recommendations to others considering Temenos Infinity:** 1) u must have your own developers couse of outsource is very expensive 2) talk about database problems with temenos **What problems is Temenos Infinity solving and how is that benefiting you?** Our compay uses Temenos-T24 as a core banking system.We store and process all customers data with Temenos ### 11. Nice CBS with all elements **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2019 **What do you like best about Temenos Infinity?** Trade Finance module, it embede both internal system and external platform e.g alliance messenger **What do you dislike about Temenos Infinity?** Customization takes a lot ground work and trial run. **Recommendations to others considering Temenos Infinity:** It meets all aspects of Banking services **What problems is Temenos Infinity solving and how is that benefiting you?** Day to day banking services including all modules credit, trade Finance and retail. ### 12. Security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2019 **What do you like best about Temenos Infinity?** Authentic UI and security system. UI is intuitive and authentication system is robust. **What do you dislike about Temenos Infinity?** Nothing. There was nothing which i dislike about the product. The benefits conquer over everything. **What problems is Temenos Infinity solving and how is that benefiting you?** To securely transfer data. ### 13. easy to use user interface **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2017 **What do you like best about Temenos Infinity?** its easy to use and manage. the interface is simple but dated (early 2000). minimal maintenance when it works and no issues from end users. **What do you dislike about Temenos Infinity?** lots of back end issues when upgrading to newer editions. some accounts become corrupted **Recommendations to others considering Temenos Infinity:** starting off, there wont be much problems. after upgrading the edition and importing the old data may cause some problems. still working with temenos after 10months to bring v15 live **What problems is Temenos Infinity solving and how is that benefiting you?** our Collections Agents use this to track missed payments to send out letters ## Temenos Infinity Discussions - [What is Temenos Infinity Origination used for?](https://www.g2.com/discussions/what-is-temenos-infinity-origination-used-for) - [View Temenos Infinity pricing details and edition comparison](https://www.g2.com/products/temenos-infinity/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+06%3A06%3A07+-0500&secure%5Bsession_id%5D=c0e2b82a-0524-4652-99e6-1e96136fd8d0&secure%5Btoken%5D=94f5e63eeb5160fdf0db6ebae89b7b54f0271e86c90eae833f0b126390bc99a4&format=llm_user) ## Temenos Infinity Features **Operations** - Compliance - Digital Banking Platforms - Multichannel - Digital Banking Platforms - Unified Banking - Digital Banking Platforms **Process Automation** - Onboarding Flow Management - E-Signature - Data Capture - Auto-Capture **Agentic AI - Loan Origination** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Infrastructure** - Open Banking - Digital Banking Platforms - Cloud-Based - Digital Banking Platforms - Self-Service Banking - Digital Banking Platforms **Identity Verification** - ID Scanning - KYC - Credit Check **Data** - CRM - Digital Banking Platforms - Business Intelligence - Digital Banking Platforms **Agentic AI - Digital Customer Onboarding** - Decision Making **Agentic AI - Digital Banking Platforms** - Autonomous Task Execution - Decision Making ## Top Temenos Infinity Alternatives - [Backbase the AI-Native Banking OS](https://www.g2.com/products/backbase-the-ai-native-banking-os/reviews) - 4.3/5.0 (8 reviews) - [TeamSupport](https://www.g2.com/products/teamsupport/reviews) - 4.4/5.0 (877 reviews) - [iDenfy](https://www.g2.com/products/idenfy/reviews) - 4.9/5.0 (216 reviews)