IBM Watson Explorer

4.0
(31)

Introducing the new IBM® Watson Explorer - a cognitive exploration and content analysis platform that lets you listen to your data for advice. Explore and analyze structured, unstructured, internal, external and public content to uncover trends and patterns that improve decision-making, customer service and ROI. Leverage built-in cognitive capabilities powered by machine learning models, natural language processing and next-generation APIs to unlock hidden value in all your data. Gain a secure 360-degree view of customers, in context, to deliver better experiences for your clients.

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IBM Watson Explorer Reviews

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Showing 31 IBM Watson Explorer reviews
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IBM Watson Explorer review by Cássio C.
Cássio C.
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"Very impressive but with a steep learning curve"

What do you like best?

Watson is really impressive at finding information in your data. I like the dictionaries and search collection features the most, that permit that my unstructured data gets classified and able to be searched and consulted.

What do you dislike?

I don't think Watson is intuitive nor easy to learn. A lot of configuration and fine tuning is required to get your model going. Also, the many Watson products are hard to integrate with Watson Explorer

Recommendations to others considering the product

Please, don't let the technology lead your solution. Watson is surely awesome, but try to think about its usage in your compaby before purchasing it.

What business problems are you solving with the product? What benefits have you realized?

I'm trying to find patterns in bibliographic references in brazilian grad thesis and dissertations. I do have a large database of journals and books in many knowledge areas, and a very large repository of published thesis and dissertations from graduate programs in Brazil. Right now, I'm trying to integrate these two in a search collection.

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IBM Watson Explorer review by User
User
Validated Reviewer
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content

"Very likely recommendable"

What do you like best?

I like the intensity and usage of the application. Very recommendable and great.With IBM Watson® Explorer, a cognitive exploration and content analysis platform, you can hear your data talking. Explore and analyze structured, unstructured, internal, external and public content to uncover trends and patterns that improve decision-making, customer service and ROI. IBM clients have used Watson Explorer to understand 100 percent of incoming calls and emails, improving the quality of information and their ability to use that information. Built-in cognitive capabilities — powered by machine learning models, natural language processing and next-generation APIs — can unlock value from all your data and help you gain secure 360-degree view of customers, in context, to create better experiences for your customers.

What do you dislike?

I think I don't have anything to dislike about. It's just that good.

Recommendations to others considering the product

It is very recommendable to use this product.

What business problems are you solving with the product? What benefits have you realized?

Very good. A global automotive manufacturer used Watson Explorer to identify defects faster, preventing expensive recalls and saving lives.

What Enterprise Search solution do you use?

Thanks for letting us know!
IBM Watson Explorer review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source
content

"Surprises"

What do you like best?

The intitial thought process was the wrong way around, or I thought so. This proven to be very quickly actually a very nice way to stage a solution for the problems. The ease of use is appealing and the surprise of answers are awesome.

What do you dislike?

The use could be a little bit more intuitive, or ratehr if one is not completely sure of what to do, it makes the use a bit cumbersome.

Recommendations to others considering the product

Make use of the trial available, but get proper use cases and real data.

What business problems are you solving with the product? What benefits have you realized?

We had problems indentifying problems without our workforce when it came to motivating them for performance. We tried to get insights into the numbers to maybe give us a handle on what we could change. Explorer assisted us to identify correlations between travel, deals closed and comissions that we never ever wouyld be able to do by human power.

IBM Watson Explorer review by Michael H.
Michael H.
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"Easy to use data discovery tool"

What do you like best?

WEx helped us a lot in crawling through our user"s free text input data in order to find out what they really meant to say. The proof of concept was completed within a few days, already delivering benefit. For a low code tool it has very sophisticated features.

What do you dislike?

The default UI is really not made for business customers. Fortunately there are alternate UIs available.

What business problems are you solving with the product? What benefits have you realized?

Unstructured data input needs to be transformed into machine-readable format. For a first PoC we managed to increase the percentage of total readable data from ca. 60% to about 90%.

IBM Watson Explorer review by Shaikh A.
Shaikh A.
Validated Reviewer
Review Source
content

"Watson_Experience "

What do you like best?

Easiest and fastest way to search the data required moreover, it is easy to use once you grasp.

- Improved productivity and responsiveness

- It helps companies transform their business and prepare for growth and profitability using the Internet of Things.

What do you dislike?

Its difficult to manage until you get a hang of it..

Recommendations to others considering the product

To learn it takes time, but once you overcome it's easy to use

What business problems are you solving with the product? What benefits have you realized?

Free text input in order to find out the required data

IBM Watson Explorer review by Kyoka N.
Kyoka N.
Validated Reviewer
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content

"Instant Capture of the search"

What do you like best?

Visual capture of what you are looking for, narrow down the subject. It always content 1 million contents. The result is returned either from 1 million or several thousands.

What do you dislike?

Do not have much self-service function for an ad-hoc trial.

Recommendations to others considering the product

Good for large number of analysis

What business problems are you solving with the product? What benefits have you realized?

Capturing the voices of customers by non CRM experts Quick search, also being ESL users, less burden of reading

IBM Watson Explorer review by Internal Consultant
Internal Consultant
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"Awesome tool for integrating new technology and software."

What do you like best?

Watson is really impressive at finding information in your data. Furthermore, it is easy to use once you get over the learning curve which takes some time.

What do you dislike?

Some of the connectors are for old versions of the source data requiring costly development. Ths makes for some confusion when networking.

Recommendations to others considering the product

The learning curve takes a while to overcome but it's easy thereafter

What business problems are you solving with the product? What benefits have you realized?

We have been using this software to integrate users within a single network platform to improve our resource allocations. It has allowed us to condense out network base to create easy functionality.

IBM Watson Explorer review by Deepak K.
Deepak K.
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Watson "

What do you like best?

Text analytics alogritms were easy to understand and quick to do a POC

What do you dislike?

Product understaging and support. It took us a while to A) get priciing for appropriate modules and applicable discounts. If I want to do a POC for a customer - i am not sure if I can do at no cost

What business problems are you solving with the product? What benefits have you realized?

Text analytics

IBM Watson Explorer review by Mirco B.
Mirco B.
Validated Reviewer
Review Source
content

"Good to use"

What do you like best?

Easy to use and train models with. It gives the right search results and the models constantlz gets better

What do you dislike?

none, none, none, none, none, none, none, none, none, none, none, none,

What business problems are you solving with the product? What benefits have you realized?

Call Center Agents support

The agents now have a much better expert system to support them

IBM Watson Explorer review by Ibra K.
Ibra K.
Validated Reviewer
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content

"Useful tool"

What do you like best?

This software gives you the ability to mine and explore all the unstructured data that your company may have stored.

What do you dislike?

It is very complex and hard to work with but I guess because the task itself is complex.

What business problems are you solving with the product? What benefits have you realized?

Using it to deal with our unstructured data.

IBM Watson Explorer review by Stephanie A.
Stephanie A.
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content

"Fun and overall learning experience "

What do you like best?

Student experience phenomenal, super enjoyable to live easier and hassle free

What do you dislike?

I don’t like that it’s not accessible to people, though I really do hope people take more initiative in trying new software

What business problems are you solving with the product? What benefits have you realized?

I have been doing marketing and cost analysis for my Masters

IBM Watson Explorer review by Piyush S.
Piyush S.
Validated Reviewer
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"Very good enteripse serar and content analytics"

What do you like best?

Watson explorer is good enterprise wise search information at one place where all the information is lying in silos and no integrated view. WEX enable that.

What do you dislike?

It just avaiable on on premise. For cloud need to use Discovery service but with limit functions.

What business problems are you solving with the product? What benefits have you realized?

Insurance claim augmentation

IBM Watson Explorer review by Administrator
Administrator
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content

"Watson Explorer - Unified Search Portal"

What do you like best?

Our team enjoys the ease of integration with other apps

What do you dislike?

Not aware of other use cases. Deepdives?

What business problems are you solving with the product? What benefits have you realized?

We created a unified search portal for both internal and external data sources, creating a one stop shop for content. Our business users have notices large time savings in day-to-day. This solution has created waves throughout our business units, and many, many other areas have reached out with use cases of their own.

IBM Watson Explorer review by Diana T.
Diana T.
Validated Reviewer
Review Source
content

"Good for Our Future"

What do you like best?

Useful for all and to get college students interested.Think this should be explored more in universities for use.

What do you dislike?

Can't really say anything negative (that comes to mind).

What business problems are you solving with the product? What benefits have you realized?

Easy use and knowledge access.

IBM Watson Explorer review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source
content

"Watson Explorer provides a 360 degree view of enterprise data and content"

What do you like best?

Watson's ability to crawl and index data and content from multiple sources and present it to the enterprise user reducing the time and effort to locate information.

What do you dislike?

Some of the connectors are for old versions of the source data requiring costly development.

What business problems are you solving with the product? What benefits have you realized?

Enterprises have multiple systems in which data and content are stored and it is often difficult to locate useful business information without major time and effort. The product simplifies the process and allows the user the ability to search for the information they need when they need it.

IBM Watson Explorer review by User in Insurance
User in Insurance
Validated Reviewer
Verified Current User
Review Source
content

"Great Software by Vivisimo"

What do you like best?

It is best to use with the use of a computer in order to promote usage within the network of users

What do you dislike?

I don't like how this software presents its issues within the databases stored within the cloud infrastructure when users allocate resources.

What business problems are you solving with the product? What benefits have you realized?

We have been using this software to integrate users within a single network platform to improve our resource allocations.

IBM Watson Explorer review by User in Computer Software
User in Computer Software
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content

"User Friendly and Efficient"

What do you like best?

Text Parsing is pretty good. The various features for analyzing textual data are useful.

What do you dislike?

The documentation / user manual can be expanded more to help new users.

Recommendations to others considering the product

I would say try to look at tutorials of other people using the tool. It would make the initial phase easier.

What business problems are you solving with the product? What benefits have you realized?

Text analysis is the ideal scenario.

IBM Watson Explorer review by Executive Sponsor
Executive Sponsor
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content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Watson Explorer - A Success Story"

What do you like best?

Easy to learn and use. My team was able to build their first solution in a matter of hours.

What do you dislike?

Working through the IBM purchasing system can be a challenge at times.

What business problems are you solving with the product? What benefits have you realized?

Finding experts in a specific field at universities. In the past you had to know who to ask, now we ask Watson.

IBM Watson Explorer review by Administrator in Computer Hardware
Administrator in Computer Hardware
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content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Simple way to integrate different things in a unified search system"

What do you like best?

Hiding the complexity behind, you can crawl different resource also you can create your own plugin.

What do you dislike?

UI still need improvement, sometimes admin related task could be complex, index maintanance isn't quite simple but this is a normal behaviour.

What business problems are you solving with the product? What benefits have you realized?

Different resources in your company, different data tipology one single search to help business to do the job.

IBM Watson Explorer review by Milan Z.
Milan Z.
Validated Reviewer
Review Source
content

"Powerfull solution"

What do you like best?

Smart access for evertaday use. inteligent and usefull

What do you dislike?

long implementation, support acceibility

What business problems are you solving with the product? What benefits have you realized?

data analysts

IBM Watson Explorer review by User in Marketing and Advertising
User in Marketing and Advertising
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content

"Decent Platform"

What do you like best?

Effective way to communicate among colleagues and set-up meetings.

What do you dislike?

Slow processing sync system at times. Doesn't allow large enough attachments to be sent within.

Recommendations to others considering the product

Great layout/platform and easy to navigate

What business problems are you solving with the product? What benefits have you realized?

Great navigation and communication. Love the layout. It is very user friendly and a helpful tool in the business environment.

IBM Watson Explorer review by Administrator
Administrator
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Review Source
content

"Watson Explorer is great for unified search "

What do you like best?

WEX has connectors out of the box and has integrations for cloud APIs. Architecture is scalable for crawling and searching engines.

What do you dislike?

Appbuilder interface is not used as it is not user friendly

What business problems are you solving with the product? What benefits have you realized?

Unified search for unstructured data and providing 360 view. Solving find and search content problem

IBM Watson Explorer review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Deep Data Insights with Watson Explorer"

What do you like best?

The ability to collect insights from various data sources with Watson Explorer is unmatched.

What do you dislike?

At first, when Watson Explorer was on-prem only. That is different now though.

What business problems are you solving with the product? What benefits have you realized?

We were able to identify the connection between consumer sentiment/consumption data with sales numbers, thus driving new PR strategies.

IBM Watson Explorer review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source
content

"The easiest way to take advantage of IBM Watson technology"

What do you like best?

This is the easiest way to take advantage of IBM watson technology... Examine text documents quickly and easily.

What do you dislike?

All the Watson branding is confusing. It would be nice to have a simple explanation of the different products that are Watson enabled.

What business problems are you solving with the product? What benefits have you realized?

Text analysis, insight.

IBM Watson Explorer review by User in Internet
User in Internet
Validated Reviewer
Review Source
content

"Great interface"

What do you like best?

Easy and simple software to use for building AI apps.

What do you dislike?

It does have a learning curve and isn’t as pickup and go as I thought.

What business problems are you solving with the product? What benefits have you realized?

We used Watson explorer during a hackathon to innovate and learn new technology to see what is possible!

IBM Watson Explorer review by Administrator
Administrator
Validated Reviewer
Review Source
content

"Expert Search"

What do you like best?

Easy to integrate with existing system and the ability to crawl multiple systems.

What do you dislike?

No O365 native connectors other than Sharepoint, such as Yammer.

What business problems are you solving with the product? What benefits have you realized?

We provide solutions to problems with our products.

IBM Watson Explorer review by Industry Analyst / Tech Writer
Industry Analyst / Tech Writer
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Best valued anlalytics product in ECM space"

What do you like best?

Very good document extraction and classification tools out of the box that comes with WEX.

What do you dislike?

Full integration with federated legacy ECM products and reuse existing indexes

What business problems are you solving with the product? What benefits have you realized?

Document classification and content discovery

IBM Watson Explorer review by Administrator
Administrator
Validated Reviewer
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content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Product is great and fits our needs well."

What do you like best?

The search capability is great, but connectivity to crawl other applications is difficult

What do you dislike?

API connectivity, security and very less documentation available

What business problems are you solving with the product? What benefits have you realized?

Search for the enterprise

IBM Watson Explorer review by Executive Sponsor
Executive Sponsor
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Great product for knowledge management"

What do you like best?

works better than common search like google and others due to uima pipeline

What do you dislike?

heavy architecture, very lengthy process to implement

Recommendations to others considering the product

make lightweight

What business problems are you solving with the product? What benefits have you realized?

Knowlegde management

IBM Watson Explorer review by Administrator
Administrator
Validated Reviewer
Review Source
content

"Great Experience with Watson Explorer"

What do you like best?

IBM Watson Explorer is a very customizable.

What do you dislike?

I disliked the learning curve I experienced when learning about the tool.

What business problems are you solving with the product? What benefits have you realized?

Simplifying search across many sources

IBM Watson Explorer review by User
User
Validated Reviewer
Review Source
content

"Watson Explorer review "

What do you like best?

Good product and lot of advanced features

What do you dislike?

Product is not stable and performance is worst with large datasets

What business problems are you solving with the product? What benefits have you realized?

Explorations and search capabilities

Kate from G2

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