--- title: AppointmentReminders.com Reviews meta_title: 'AppointmentReminders.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 28 reviews by the users' company size, role or industry to find out how AppointmentReminders.com works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 28 scale: '5' date_modified: '2026-06-25' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # AppointmentReminders.com Reviews **Vendor:** AppointmentReminders.com **Category:** [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder) **Average Rating:** 4.7/5.0 **Total Reviews:** 28 ## About AppointmentReminders.com AppointmentReminders.com is a cloud-based appointment reminder software platform that helps businesses reduce no-shows and improve communication with customers, patients, and clients through automated text message, phone call, and email reminders. Our automated appointment reminder system is designed for medical offices, dental practices, therapists, chiropractors, salons, spas, accountants, service businesses, and other appointment-based organizations that want a simple and affordable way to improve attendance and scheduling efficiency. Businesses can send appointment reminders through: SMS text messages Automated phone calls Email reminders The platform also supports: Appointment confirmations and cancellations Two-way text messaging Recurring reminders Google Calendar integration Excel and CSV uploads Web-based scheduling tools Multi-location businesses Custom reminder templates HIPAA-compliant reminder options Automated follow-up messaging AppointmentReminders.com is designed to be easy to set up without complicated software installations or expensive onboarding requirements. Since the system is fully cloud-based, users can access their account from anywhere using a web browser. Healthcare providers can use HIPAA-compliant reminder workflows with secure data handling options appropriate for medical and dental practices. Businesses can customize reminder timing, messaging, and communication methods based on their operational needs. Our platform is commonly used to: Reduce missed appointments and no-shows Improve patient and customer communication Increase appointment confirmations Save staff time on manual reminder calls Improve scheduling efficiency Reduce revenue loss from missed appointments AppointmentReminders.com operates throughout the United States and Canada. Pricing starts at only $11.95 per month, making it an affordable solution for small businesses while still supporting larger organizations with higher reminder volumes. The system is ideal for organizations looking for appointment reminder software, text appointment reminders, automated reminder calls, email reminder systems, patient reminder software, or HIPAA-compliant appointment reminder solutions. ## AppointmentReminders.com Pros & Cons **What users like:** - Users appreciate the **variety of communication options** for reminders, significantly reducing no-show appointments. (2 reviews) - Users value the **advanced notifications** provided by AppointmentReminders.com, significantly reducing appointment no-shows. (2 reviews) - Users find the **automated reminders** effective in reducing no-shows and appreciate the convenience of text and email notifications. (1 reviews) - Users value the **advanced appointment notifications** via various communication options, enhancing their organization and preparedness. (1 reviews) - Users love the **no-show reduction** achieved with AppointmentReminders.com, thanks to automated text and email reminders. (1 reviews) ## AppointmentReminders.com Reviews ### 1. Easy-to-Use, Dependable Platform That Saves Staff Time **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando Sosa S. | Physician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about AppointmentReminders.com?** We have proudly used Appointmentreminders.com since 2017. The platform is easy to use, dependable and has saved our staff a tremendous amount of time compared to manually calling every patient one at a time. It helps improve patient attendance, reduce missed appointments, and allows our office staff to focus more on patient care and daily operations. Over the years, their customer service and reliability have consistently exceeded our expectations. We truly value the partnership we have built and highly recommend their services to any medical practice looking for an efficient and professional patient communication system. **What do you dislike about AppointmentReminders.com?** We don’t have any dislikes at all. Overall, we’ve recommended this platform to many people. **What problems is AppointmentReminders.com solving and how is that benefiting you?** It helps us with the improvement of patient attendance and reduced missed appointments. It has been an incredible asset to our office. ### 2. Simple, Focused, and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremie W. | Assistant Director Intensive Outpatient Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about AppointmentReminders.com?** It is simple and easy to use. It has only one primary focus and is not cluttered with a bunch of features that I don't need. **What do you dislike about AppointmentReminders.com?** I am too new to using this service to be helpful with this question. **What problems is AppointmentReminders.com solving and how is that benefiting you?** My company is using this service to be able to offer our consumers more options for receiving reminders, including SMS which we were not offering before using this services. It is also saving us money to use this service as opposed to the build in service of our EHR. ### 3. Quick, Professional Support That Goes Above and Beyond! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexia A. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about AppointmentReminders.com?** Jonah is consistently quick to respond, professional, and genuinely wants his product to work well for you. He’s willing to go above and beyond to make that happen for all his customers. I’ve really enjoyed working with him. **What do you dislike about AppointmentReminders.com?** Nothing. Everything that I've encountered that didn't work well, Jonah fixed! **What problems is AppointmentReminders.com solving and how is that benefiting you?** It's mainstreamed our clinic reminders, elevating a lot of work for us to call or text each patient to remind them of their appointments. This has minimized our no shows. ### 4. Effortless Reminders with a User-Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about AppointmentReminders.com?** I use AppointmentReminders.com for my private practice, and it really helps me stay in touch with my clients by reminding them of their upcoming sessions. It's a great prompt for people who are busy, helping them stay grounded so they don't miss important meetings. I also like the simplicity of the platform. It's easy to navigate, and the process doesn't take much time. I just go in, select the time frame I need for notifications to be sent out to my clients, choose the format, and save it. The process is pretty simple, with the only extra time being when I initially put in people's information. **What do you dislike about AppointmentReminders.com?** Nothing **What problems is AppointmentReminders.com solving and how is that benefiting you?** I use AppointmentReminders.com for my private practice to stay connected with clients. It provides reminders for upcoming sessions, ensuring clients don't miss important meetings. This platform keeps clients grounded amid busy schedules, making it a valuable tool for my practice. ### 5. Feedback **Rating:** 3.5/5.0 stars **Reviewed by:** DARLENE R. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about AppointmentReminders.com?** Jonah has been outstanding helping me with the set up. Always available if I have questions and so easy to get ahold of! **What do you dislike about AppointmentReminders.com?** No name on reminder. Parents end up calling because they don't know if the appointment is for them or one of their kids **What problems is AppointmentReminders.com solving and how is that benefiting you?** Nothing being worked on currently.. **Official Response from Jonah Langer:** > Hi Darlene - Thank you for the nice review! By default, the reminders page shows all reminders that were sent, in queue, or failed. However, there are various filters on that page that will allow you to see just the ones you want to see. This link will show you how to use the filters. ### 6. Responsive Support and Flexible Data Upload Options **Rating:** 4.5/5.0 stars **Reviewed by:** Eric B. | Program Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about AppointmentReminders.com?** Responsive when requesting support for problems, and very flexible. **What do you dislike about AppointmentReminders.com?** I honestly have no complaints. The ability to upload our own data instead of providing access to our system was key. **What problems is AppointmentReminders.com solving and how is that benefiting you?** Reminder are delivered consistently, we have proof they are delivered, and our no-show rates have fallen. ### 7. Great service, great customer service and great value! **Rating:** 5.0/5.0 stars **Reviewed by:** Xris M. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about AppointmentReminders.com?** The team is very responsive, the application is fairly simple to use and it does a great job. If (seldom) any issue arises, they are quick to resolve it. They put their customers first! **What do you dislike about AppointmentReminders.com?** I have not found anything, yet. They are a fairly solid company. **What problems is AppointmentReminders.com solving and how is that benefiting you?** We can send out SMS & Phone Call reminders to our clients, which helps immensely with reducing the number of no-shows we had in the past. ### 8. Peace of Mind for Business Owners **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about AppointmentReminders.com?** Provides peace of mind for me as a business owner. **What do you dislike about AppointmentReminders.com?** The backend can be a little unintuitive at times. **What problems is AppointmentReminders.com solving and how is that benefiting you?** I own a wedding officiating business and send reminders to all of my officiants when they have a wedding or rehearsal. If they don't confirm I get alerted and can act accordingly. This gives me peace of mind and also buys me time if there is a problem. ### 9. Convenient Appointment Reminders That Saves Time **Rating:** 5.0/5.0 stars **Reviewed by:** Ann M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about AppointmentReminders.com?** The most helpful about appointment reminders is the reminder eliminate having to make so many phone calls and its convenient for the patients. There isn't a down side to it **What do you dislike about AppointmentReminders.com?** So far the system is very helpful. There isn't anything that i dislike about it. **What problems is AppointmentReminders.com solving and how is that benefiting you?** Appointment reminders is lowering the number of no shows ### 10. Easy to Configure and Manage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about AppointmentReminders.com?** It is an easy to configure and manage software. Allows for quick changes and easy additions. **What do you dislike about AppointmentReminders.com?** There’s nothing I dislike about it. We don’t have any complaints. **What problems is AppointmentReminders.com solving and how is that benefiting you?** It allows us to send appointment reminders to our clients, which helps increase our appointment show rates. ### 11. Easy to use interface with optional tools available. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about AppointmentReminders.com?** It's easy of use. The web version to create reminders or uploading a spreadsheet. **What do you dislike about AppointmentReminders.com?** The spreadsheet could be a little more user friendly for non technical customers. **What problems is AppointmentReminders.com solving and how is that benefiting you?** It seems to be helping in the way of interview reminders and confirmations. ### 12. Great reminder system **Rating:** 5.0/5.0 stars **Reviewed by:** Michele C. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about AppointmentReminders.com?** Medical office was experiencing no shows. Hardly anymore with this reminder system. Sends automated text and e-mail reminders. Great! **What do you dislike about AppointmentReminders.com?** There is nothing I dislike about it. User friendly and works great. **What problems is AppointmentReminders.com solving and how is that benefiting you?** People are not forgetting their appointments. I am getting reminders that I need. ### 13. The perfect addition to my scheduling system **Rating:** 5.0/5.0 stars **Reviewed by:** Aimee H. | Naturopathic Physician, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2023 **What do you like best about AppointmentReminders.com?** I have been looking for a simple, reliable way to send appointment reminders to my patients and this is it! Jonah was super helpful in getting me started and it's been a breeze to use the system. My patients love getting the reminders, helps them show up on the right day and at the right time **What do you dislike about AppointmentReminders.com?** I have not found any downsides for my particular needs **What problems is AppointmentReminders.com solving and how is that benefiting you?** Three related problems it has solved. First patients contacting me via email or text wanting to know when their next appointment is because they can't find it on their calendar. Secondly patients not showing up for their appointments because of the above but not reaching out to get confirmation about their appointment. The third issue is patients showing up at the wrong time or on the wrong day which is stressful for everyone. This saves me time, money and stress. Yay! ### 14. Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about AppointmentReminders.com?** Great experience with people and company. **What do you dislike about AppointmentReminders.com?** They give giftcard for helping them. Some item may help other as a tool. **What problems is AppointmentReminders.com solving and how is that benefiting you?** Some people may use other type of product. I will say this company is what you call win win win. Easy to use that will make your life easy. ### 15. Intuitive to use for user and client **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about AppointmentReminders.com?** Receive notifications about your appointment in advance using a variety of communication options. **What do you dislike about AppointmentReminders.com?** No downsides noted. The product is intuitive to use for all users. **What problems is AppointmentReminders.com solving and how is that benefiting you?** Notify the customer about the upcoming appointment. ### 16. I feel like we've made it to the 21st Century **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about AppointmentReminders.com?** It's easy to use. It conveys to our calender for quick answers. **What do you dislike about AppointmentReminders.com?** When someone puts in a land line and it leaves a message, the people can't respond. It needs to say press 1 to confirm or 2 to cancel. They never call us back with the answer and we have to call them. **What problems is AppointmentReminders.com solving and how is that benefiting you?** It frees up the workers from having to call all the customers to confirm appointments. It appears yes or no on the calendar too. Very helpful. **Official Response from Jonah Langer:** > Hi Lisa - Thank you for the great review! We certainly have the ability to ask them to press 1 to confirm or 2 to cancel in automated calls. It may be that is just was not set up that way. Please reach out to me and I will take a look. - Jonah ### 17. Helped out quickly with text messaging needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about AppointmentReminders.com?** It was a quick, easy setup to start sending text messages for lesson appointments and gave reporting after they were sent that helped in making fewer calls to confirm. They also offered a quick way for me as a developer to connect to that reporting to display to our users quickly. **What do you dislike about AppointmentReminders.com?** I have not used them since the first of the year but I had very few issues because we plan to use them again this year. **What problems is AppointmentReminders.com solving and how is that benefiting you?** We are growing in how many people are making appointments and this is cutting down on users having to manually reach out to every single person that we need to confirm reservations with for the next day. ### 18. Consistent and Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Tim D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about AppointmentReminders.com?** I chose AppointmentReminders in 2013 because of it's ease of use and abiity to import reminders via a proprietary program we developed. And the customer support from Jonah and his team is off the charts quick. **What do you dislike about AppointmentReminders.com?** At times the newer navigation menu is a little difficult to work around. But that's minor. **What problems is AppointmentReminders.com solving and how is that benefiting you?** We had issues where custom assigments we were giving our employees were being missed. The text reminder feature was amazing. In additon, during COVID, I was assigned to touch base with a group of folks weekly. I used the text system to send a reminder where they could reply to a custom message. It was so nice! ### 19. Great experience working with AppointmentReminders! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about AppointmentReminders.com?** AppointmentReminders has worked well for our company needs. Anytime I've had a question via phone or email, I've always gotten a quick response. **What do you dislike about AppointmentReminders.com?** I can't really say that there are any downsides to using AppointmnetReminders. **What problems is AppointmentReminders.com solving and how is that benefiting you?** This is how we contact and remind our participants of their scheduled appointments. ### 20. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Wallace J. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about AppointmentReminders.com?** AppointmentReminders.com provides a text reminder service that is very easy to use and it is reliable. Both features are very important for a clinic like ours to operate smoothly and effectively. **What do you dislike about AppointmentReminders.com?** No longer supported by our office software. **What problems is AppointmentReminders.com solving and how is that benefiting you?** Helped to significantly reduce no show appointments ### 21. We like having appointment reminders service for our clinic **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel N. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about AppointmentReminders.com?** We didn't have to rely on patients opting into the service and sign waivers. It did not open our patients up to "spam" notificiations. We depended on the service daily. It was a simple system to use. **What do you dislike about AppointmentReminders.com?** Only 1 person in clinic was able to see the portal where patients were reminded of appointments and now the service is built into our eletronic medical records system. **What problems is AppointmentReminders.com solving and how is that benefiting you?** We dont have problems. **Official Response from Jonah Langer:** > Thank you for the excellent review Rachel! If you would like additional users to be able to log into the portal, its easy to create them. You can give them read-only or admin privileges. Here is a link on how to do it... https://www.appointmentreminders.com/help-docs/how-to-add-additional-users-to-your-account/ ### 22. Easy to Navigate - Gets the job done! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about AppointmentReminders.com?** AppointmentReminders is easy to navigate and user friendly. We are happy with the options for customizing the message. **What do you dislike about AppointmentReminders.com?** I wish we weren't limited in the characters allowed for the text message reminder. **What problems is AppointmentReminders.com solving and how is that benefiting you?** We use AppointmentReminders to notify all of our residential customer's about their upcoming appoitnments. **Official Response from Jonah Langer:** > Hello - Thank you for the review! There is no limit in the number of characters allowed in text messages. However, we do consider each block of 160 characters as a "reminder" in your monthly count. ### 23. Great company. Personalized help. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | SQL Server/Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about AppointmentReminders.com?** Personalized service. No chat walls to break through for a human. Years of experience with myriad different communication requirements means AppoinementReminders.com can meet any of your Automated Communication Needs **What do you dislike about AppointmentReminders.com?** I don't have any complaints. Jonah and his team are responsive and helpful. **What problems is AppointmentReminders.com solving and how is that benefiting you?** No more calls for appointment reminders for patients. ### 24. Use Appointment Reminders **Rating:** 4.5/5.0 stars **Reviewed by:** Dr. Ron S. | Paychologist in Private Pracice, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about AppointmentReminders.com?** My new patients are easily able to confirm and prepare for initial appointments with me **What do you dislike about AppointmentReminders.com?** Patients not computer literate may not understand or fully follow my instructions **What problems is AppointmentReminders.com solving and how is that benefiting you?** Advising new patients of date and time of initial appointment, instructions for preparing for appointment, and confirming appointment **Official Response from Jonah Langer:** > Thank you Ron! I'm glad everything is working well for you. ### 25. Great team. Excellent service. **Rating:** 4.5/5.0 stars **Reviewed by:** Moe G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about AppointmentReminders.com?** I really enjoyed the ease of integrating AppointmentReminders.com with my schedule. This lead to a drastic reduction in missed patient appointments. **What do you dislike about AppointmentReminders.com?** No 2 way messaging ability from my office phone number. **What problems is AppointmentReminders.com solving and how is that benefiting you?** I did not have any. ### 26. Easy to use. Excellent support. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about AppointmentReminders.com?** Great documentation on how to use AppointmentReminders. Support and service is excellent as well. Once you're set up, it almost runs itself, saving time and labor. **What do you dislike about AppointmentReminders.com?** The interface could be more modern, but to be honest that's about it. **What problems is AppointmentReminders.com solving and how is that benefiting you?** Notifying freelancers of upcoming shifts. ### 27. Useful resource to keep appointments organized. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about AppointmentReminders.com?** The sytem is easy to read and understand for pateints. **What do you dislike about AppointmentReminders.com?** N/A I have not encountered any issues that bring concern. **What problems is AppointmentReminders.com solving and how is that benefiting you?** Reminding pateints of their scheduled appointments to keep providers on time ### 28. Review of Appointment Reminders **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about AppointmentReminders.com?** They execute stated task. I have no issues with the service. **What do you dislike about AppointmentReminders.com?** I have no concerns at this time. The platform is relatively easy to navigate **What problems is AppointmentReminders.com solving and how is that benefiting you?** Reminding clients of scheduled sessions. I don't have to. - [View AppointmentReminders.com pricing details and edition comparison](https://www.g2.com/products/appointmentreminders-com/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+14%3A38%3A36+-0500&secure%5Bsession_id%5D=71ebc77d-37f2-447d-9ca2-47b2343b2ef9&secure%5Btoken%5D=85daf068a14a52d63754c12b531debc17822db96938d9d9c7b6f7c29339a3bac&format=llm_user) ## AppointmentReminders.com Integrations - [other health care](https://www.g2.com/products/other-health-care/reviews) ## AppointmentReminders.com Features **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation ## Top AppointmentReminders.com Alternatives - [GReminders](https://www.g2.com/products/greminders/reviews) - 4.6/5.0 (678 reviews) - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - 4.6/5.0 (416 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews)