ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo
Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environment, under one system.
At Portcast, we provide predictions for the ETA of containers/vessels and demand forecasting for shipping lines, freight forwarders and manufacturers. Our two main products are as follows: Intelligent Container Visibility: Real-time prediction of the arrival time of any vessel and container based on factors such as weather, operational changes, port congestion and container events. Our predictions are more accurate than carrier schedules and provide clients with time to make adjustments in the e
The Python runtime environment offered on AWS Marketplace by Jetware is a pre-configured, high-performance execution environment optimized for both training and inference tasks. It includes the Python programming language along with essential development tools such as a C compiler and make utility, providing a comprehensive setup for developers. Key Features and Functionality: - High-Performance Execution: Optimized for efficient performance in both training and inference scenarios. - Integra
Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform.
BIGContacts is a web based CRM software designed for small businesses that want a full-featured CRM system - without the cost or complexity that you find with most CRM solutions.
Amazon CloudWatch is a comprehensive monitoring and observability service designed to provide real-time insights into AWS resources, on-premises servers, hybrid environments, and applications. It enables users to collect and track metrics, monitor log files, set alarms, and automatically react to changes in their AWS resources. By offering a unified view of operational health, CloudWatch helps organizations optimize application performance, manage resource utilization, and maintain system reliab
Virtual Contact Center (VCC) is a cloud-based contact center solution providing you with a comprehensive set of contact center tools. Use your current networking infrastructure to connect to latest feature set on VCC. With this solution a customer can properly schedule and staff agents, interact with customers thus helping to reduce average handle time and increase first-call resolution. VCC allows your customers to choose the method of contact most convenient to them. Customers can contact your
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-
Congility® is a content consumer platform providing content delivery solutions that transform technical content into accessible information dynamically tailored to the individual user. Unlock the true potential of your content!
The Developer Cloud Simplified
UpLead is a B2B data provider with real-time verified emails, mobile numbers and intent data. Get access to millions of up-to-date contacts that are easy to find and import into your CRM. Use 50+ search filters like intent data to find in-market buyers who will be your next best customers. Integrate with Salesforce, HubSpot, other leading CRMs and Zapier to automate your workflow. UpLead is trusted by 4,000+ customers and is one-third the cost vs leading sales intelligence platforms. It has cons
Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach
Super-fast, easy to use and free, the Ubuntu operating system powers millions of desktops, netbooks and servers around the world.
Kubernetes is an open-source platform designed to automate the deployment, scaling, and management of containerized applications. It groups containers into logical units called pods, facilitating efficient management and discovery. Originating from Google's internal system, Borg, Kubernetes combines over 15 years of experience in running production workloads with best practices from the community. Its flexibility allows it to operate seamlessly across various environments, including on-premises,
B2B Rocket is an AI-driven sales automation platform designed to streamline the B2B sales process by automating lead generation, engagement, and conversion. By leveraging proprietary AI agents, it enables businesses to efficiently manage the entire sales lifecycle, from identifying potential leads to closing deals, without the need for extensive human intervention. Key Features and Functionality: - AI-Powered BDR Agents: Automate cold email marketing and lead engagement across multiple channel
K-12 administrative software suite featuring grade book, SIS, IEPs, parent/student portal, online learning (LMS) and data analysis.